Position Protection of Family Links Field Officer
Location Beirut, Lebanon
Contract Fixed Term, from May 2024 till September 13, 2024
Opening 16.04.2024
Closing 22.04.2024
Job Summary:
The Syria Support Protection of Family Links (PFL) Field Officer supports the implementation and monitoring of ICRC missing-related and PFL activities set by the Syria delegation for the Syria Protection Support (SYS) in Beirut.
Objectives and Tasks:
In line with existing working procedures, and institutional guidelines, the PFL Field Officer:
- Ensures the proper and timely treatment of all missing-related cases attributed to him/her in the STM inbox (dam_tracing_services). It includes, among others:
- The treatment of requests in a timely and professional manner, including internal and external follow-up of requests.
- Ensuring proper individual follow-up of cases, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies.
- Ensuring the sharing of information.
- Ensuring the filing and archiving of relevant documents.
- Ensures data quality of TC/AoA received from abroad and from Syria.
- Analyses the humanitarian environment, keeps him/herself abreast on the political developments in the country, and documents herself on the history of the issue of PFL and missing person files in Syria.
- Translates or interprets upon request.
- Carries out additional tasks relating to PFL/Missing in Syria.
GENERAL DUTIES
- Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
- Understands and adheres to the ICRC Code of Conduct
- Understands the roles of the components of the International Red Cross and Red Crescent Movement
- Respects and observes staff regulations and security rules at all times
- Represents the ICRC in a professional manner at all times
- Develops and maintains a pleasant and conducive working environment with colleagues and line managers
- Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
- May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary
Job Details:
Job Location: Beirut, Lebanon
Working Schedule: Monday to Friday from 8am to 5 pm
Contract Type: Fixed Term, from May 2024 till September 13, 2024
Salary Package: USD 1’570 – 2’641(As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).
Skills
Position Requirements:
Minimum Qualifications:
Years of experience required: 2 to 3 years of experience in Social Worker or Call operator or in a similar field
Level of education: Bachelor’s degree.
Field of education: Social Work, international affairs, or similar fields.
Languages: Arabic (Native) English (Full Professional working)
Computer Literacy: Intermediate
Required Competencies
- Leadership (Basic)
- Accountability (Proficient)
- People management (Basic)
- Teamwork & Collaboration (Proficient)
- Representing the ICRC (Basic)
- Beneficiary & Client focused (Proficient)