As the Lifeguard, you will be responsible for performing the following tasks to the highest standards:  

• Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests. 

• Take initiative to resolve issues, clearly communicating with both guests and colleagues. 

• Respond quickly and positively to changing requirements and tasks assigned. 

• Contribute ideas and suggestions to enhance operational / environmental procedures and facilities in the property. 

• Maintain vigilance and sense of responsibility at all times. 

• Ensure all facilities and equipment are operating well. 

• Ensure guests have a comfortable and safe experience, and employees can work in a safe environment. 

• Meet, greet and bid farewell to all guests with a warm, friendly and genuine smile. 

• Assist the Front Desk when there are no guests in the pool area.  

• Assist and explain to guests the use of all Health Club facilities. 

• Check and ensure the audio-visual equipment are well maintained and in good condition, all stock and supplies such as towels and water are replenished adequately. 

• Be vigilant and responsible for the safety of all guests using the Health Club facilities, including the pool. 

• Ensure that all activities and job functions are performed in a safe environment using proper safety techniques. 

• Monitor the water level and chlorine, reporting to the Assistant Health Club Manager on any issues. 

• Actively introduce guests Spa and Health Club membership cards. 

• Maintain all malfunctioning equipment and follow through with the repairs, issuing work orders for maintenance issues. 

• Effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect and analyze accurate information to resolve conflicts. 

• Perform other related duties and special projects. 

• Carry out any other reasonable tasks or requests as directed by the Management. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.  

我们在寻找什么？

为希尔顿品牌服务的救生员始终代表我们的客人工作，并与其他团队成员合作。要成功胜任这一职位，您应保持以下态度、行为、技能和价值观： 

- 持有救生员证书。

- 能够在压力下工作，并能在繁忙时期应对紧张局面。

在希尔顿工作会是怎样的体验？

希尔顿是全球领先的酒店管理公司，业务涵盖从豪华的全方位服务酒店和度假村到长住套房和中等价位酒店等住宿领域。近一个世纪以来，希尔顿一直为商务和休闲旅客提供最优质的住宿、服务、设施和价值。希尔顿致力于延续其传统，为全球品牌提供卓越的宾客体验。我们的愿景是让地球充满好客的光芒和温暖，我们的团队团结一致，每天在世界各地创造非凡的好客体验。而我们出色的团队成员正是这一切的核心！

What are we looking for? 

A Lifeguard serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Lifeguard certified. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!