Job Description

Roles & Responsibilities

Job Responsibilities:

1. Creating project plans and keeping plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality
2. Ensuring that the project meets all objectives for quality and looking continuously for quality improvement and customer satisfaction.
3. Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards
4. Seeking and capturing lessons learned from the project and use this intelligence to improve systems, tools and processes
5. Defining and developing project scope, schedule, cost and deliverables in collaboration with all concerned departments.
6. Collecting, reviewing and publishing project status with regard to resources (people and cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion, and performing the process of comparing actual performance with planned performance, analyzing variances, evaluating possible alternatives and taking appropriate corrective action
7. Managing customer relationship during delivery, and serving as the primary interface towards the customer in all activities related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements
8. Conducting thorough risk management for all project risks and opportunities
9. Creating & applying handover plans for projects upon completion and ensure all relevant project information are available & communicated to operation or technical support teams.
10. Coaching, mentoring, motivating and supervising project team members and project department personnel and influencing them to take positive actions and accountability for their assigned task.
11. Collaborating with other department leaders to define, prioritize, and develop projects
12. Provide reporting to senior management and stakeholders

Qualifications

• Bachelor s degree in Engineering, Computer Science, Information Technology, or a related field.
• Project Management Professional (PMP) or equivalent certification
• Proven experience (5+ years) in project management, preferably in technology, software, or telecommunication projects
• Basic understanding of RTLS technology or similar fields (e.g., IoT, RFID, GPS)
• Ability to quickly learn and adapt to new technologies and systems
• Excellent verbal and written communication skills
• Ability to effectively communicate with cross-functional teams, stakeholders, and customers
• Strong leadership skills with the ability to motivate and manage a diverse team
• Strong analytical and problem-solving skills
• Ability to handle complex projects, identify risks, and develop mitigation plans
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
• Proficiency in project management tools (e.g., MS Project, JIRA, Zoho)
• Strong focus on customer satisfaction and continuous improvement