Location Amman - JDC

During your tenure as Onboarding and Offboarding Services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas:

• Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner
• Support the new joiners in the assigned region to complete the onboarding checklist, provide Reponses to new joiners' queries
• Collect documents and information from new joiners within the assigned region, store them physically and electronically and share them with necessary parties
• Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow-up with the PRO to ensure that immigration activities are completed within expected timelines
• Provide support to employees for additional immigration activities (e.g. immigration of family members, etc.) and answer any queries they may have during the process
• Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts
• Coordinate with relevant parties to ensure that all they are informed on exiting employees and necessary actions are taken in alignment with the policies
• Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees and coordinate with PRO to complete visa cancellation activities
• Evaluate leaving employees eligibility for Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network
• Develop periodic reports for each business line operating within the assigned region (e.g. status of new joiners, status of exiting employees, etc.) based on the set templates
• Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities
• Conduct any additional tasks requested by the direct manager

Leadership capabilities:

• Builds own understanding of our purpose and values; explores opportunities for impact
• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
• Understands expectations and demonstrates personal accountability for keeping performance on track
• Actively focuses on developing effective communication and relationship-building skills
• Understands how their daily work contributes to the priorities of the team and the business

Desired Candidate Profile

0-2 years of experience including HR experience, preferably in a multinational firm

Bachelor's degree in human resources management, business administration or a related field

Knowledge of best practices in HR management is essential

Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management

Ability to communicate professionally with partners and high-level executives.

Strong presentation skills considered as a plus

Detail oriented and conscientious

Excellent organizational, communication and time-management skills

Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management)

Fluency in English (reading, speaking, and writing).

Preference will be given to bilingual candidates (Arabic/English)