About the Role

Our Mechanical Technician is responsible for the safe operation, maintenance, inspection, troubleshooting, and repair of all mechanical systems and equipment throughout the hotel. This role supports exceptional guest experiences by ensuring that heating, ventilation, air conditioning (HVAC), plumbing, pumps, chillers, motors, and other mechanical systems operate efficiently, reliably, and in accordance with Four Seasons standards for safety, quality, and luxury service.

What you will do:

Inspect, troubleshoot, repair, and maintain chillers, pumps, motors, valves, fans, and associated mechanical equipment throughout the hotel.

Respond promptly to maintenance requests through the Hotel's centralized maintenance management system (HotSOS).

Perform preventive maintenance on all mechanical equipment and ensure is accurately recorded within HotSOS.

Maintain and troubleshoot guestroom FCUs, bathroom exhaust systems, plumbing fixtures, and domestic hot water systems.

Diagnose equipment malfunctions and implement effective corrective actions to minimize downtime.

Support the operation and maintenance of plumbing and water systems, including pumps, drainage systems, and related equipment.

Monitor water treatment programs for chilled water, Hot water, domestic water, and swimming pool systems.

Support energy conservation initiatives by monitoring equipment performance, identifying inefficiencies, and reporting energy-saving opportunities.

Monitor the performance of mechanical systems and identify opportunities to improve efficiency and reliability.

Ensure all work is carried out in compliance with safety regulations, hotel policies, and engineering best practices.

Report hazards, unsafe conditions, and equipment defects immediately. Respond effectively to emergency situations, including equipment failures, water leaks, power outages, and fire-related incidents.

Support renovation projects, upgrades, and new equipment installations as required.

Maintain cleanliness and organization within engineering workshops, plant rooms, and work areas.

Complete work orders, maintenance reports, and inspection records accurately and in a timely manner.

Work collaboratively as part of a cohesive engineering team with a strong focus on internal service and guest satisfaction.

Always maintain Four Seasons' service culture and attention to detail. Participate in emergency response procedures and operational readiness activities.

What we offer:

Competitive salary and comprehensive benefits package.

Excellent training and development opportunities.

Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.

Recognition programs and employee wellness initiatives.

Schedule & hours:

Full-time job.

Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.

Desired Candidate Profile

Technical diploma or vocational training in Mechanical Engineering, HVAC, Refrigeration, Industrial Maintenance, or a related technical field.

Minimum 3 years of hands-on experience in mechanical maintenance, preferably within luxury hotels, resorts, facilities management, hospitals, or large commercial buildings.

Strong practical knowledge of:

1. HVAC and refrigeration systems.

2. Chillers, pumps, motors, and associated mechanical equipment.

3. Plumbing, water distribution, and drainage systems.

4. Preventive maintenance programs and troubleshooting of complex mechanical systems.

Ability to read and interpret technical manuals, mechanical drawings, and equipment specifications.

Strong problem-solving skills with the ability to work independently and efficiently under pressure.

Strong communication skills, a team-player mindset, and a genuine commitment to service excellence.

Proficiency in Arabic is required; English is an advantage.

Flexibility to work shifts, weekends, and respond to emergency situations when required.