Job Title: Administrative Assistant

Company: Tafakkur | Nurturing the Individual

Location: On-site , Medical City St., Amman, Jordan. 

Employment Type: Full-Time

About Us: Tafakkur is dedicated to nurturing the individual through education and personal growth. We offer a range of online courses, books, and other educational resources designed to empower and inspire.

Responsibilities:

• Customer Service:

  • Answer all inquiries through various channels (phone, email, social media).
  • Provide exceptional customer service to ensure customer satisfaction.

• Sales:

  • Sell books, courses, and other educational products offered by Tafakkur.
  • Provide detailed product information to potential customers.

• Order Handling:

  • Manage the shipping process for products, ensuring timely and accurate delivery.
  • Collect and organize customer data for order processing and future marketing efforts.

• After-Sales Support:

  • Handle all responsibilities related to after-sales in the online courses field.
  • Assist customers with any post-purchase issues or questions.

• Reception Duties:

  • Greet and assist visitors at the reception area.
  • Maintain a welcoming and professional environment.

• General Administrative Tasks:

  • Assist with day-to-day administrative duties as needed.
  • Support other team members and departments to ensure smooth operations.

Qualifications:

• Excellent communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Proficiency in using Microsoft Office Suite and customer management software.
• Experience in customer service and administrative roles is preferred.
• Ability to work independently and as part of a team.
• High level of professionalism and attention to detail.

How to Apply: Apply directly through akhtabout.com or send your resume to [Click to show email] with the subject line "Administrative Assistant Application - [Your Name]".