The Field Sales Supervisor plays a crucial role in managing and enhancing the sales efforts of the team in the IT services sector. This position is designed for a driven and dynamic leader with the ability to manage relationships with key clients, achieve sales targets, and ensure the successful implementation of sales strategies. The ideal candidate should have extensive experience in IT services, excellent communication, and organizational skills, and the ability to motivate and develop their team.

Responsibilities:

• Lead Sales Team: Manage and supervise a team of field sales representatives, ensuring they meet sales objectives and deliver optimal performance.
• Sales Strategy Development: Create and implement sales strategies tailored to the IT services sector.
• Performance Monitoring: Analyze sales performance through key metrics and provide regular reports to senior management.
• Training & Development: Conduct training sessions to improve the skills of sales team members, helping them meet their targets.
• Client Relations: Build and maintain strong, long-term relationships with key clients and business partners.
• Market Research: Identify new business opportunities and emerging market trends that align with the company's goals.
• Field Visits: Conduct frequent field visits to monitor the performance of the sales team and gather on-the-ground market intelligence.
• Issue Resolution: Resolve customer complaints promptly, ensuring a high level of customer satisfaction.
• Industry Knowledge: Stay informed on the latest industry trends, IT solutions, and competitor activities.
• Cross-Department Collaboration: Work closely with the marketing team to ensure alignment between sales strategies and promotional campaigns.

Qualifications:

• A minimum of 3 years of experience in the field of IT sales, specifically in managing sales teams and achieving targets.
• Proven leadership skills: Ability to guide, support, and develop the sales team effectively.
• Strong understanding of IT services and solutions: Knowledge of industry products and the competitive landscape.
• Ability to analyze sales data and make data-driven decisions.
• Exceptional communication and interpersonal skills: Must have the ability to negotiate and close deals effectively.
• CRM Proficiency: Experience working with CRM software and other sales tracking tools.
• Strong problem-solving and organizational skills.
• Willingness to travel frequently for client meetings and team management.

Skills

• Experience in IT Services sales and management, with an emphasis on meeting deadlines and achieving goals.
• Digital Marketing Knowledge: Familiarity with aligning sales strategies with digital marketing efforts is a plus.
• Ability to manage multiple tasks and work independently, even under pressure.
• Experience in training and developing sales teams to enhance their performance and productivity.