- Generate new sales from a portfolio of accounts to achieve quarterly and annual sales targets
- Identify new potential customers within the allocated geographical area and implement business development activities
- Monitor customer feedback and satisfaction with the company and its products
- Provide customers and potential customers with information about company products and services
- Maintain awareness of the market (clients, competitors, suppliers) and use any relevant information to increase the conversion rate
- Maintain all required records of sales activities and use of company CRM appropriately
- Maintain awareness of development in sales process and product development
- Be ultimately responsible for all proposals and tender submittals
- Liaise with the operations team and act as a liaison between customers & operations on issues relating to delivery, installation, and project completion/maintenance.
- Routinely meet customers to ensure satisfaction and address any potential issues appropriately
- Prepare internal weekly reports, forecasting, and other routine reports on a timely basis and as requested from time to time by the Head of Sales
- Ensure good relations are maintained with customers, suppliers, and all members of staff at all levels
- Adherence to the Quality Management System procedures and its performance.
Skills
Experience with the following systems:
- Security Solutions: Access Control, Gate Control, CCTV, Advanced Video Analysis, Face Detection, and Tracking
- Human Capital Solutions: Workforce Management, HRMS, Time Management, Recruitment Management System
- Self-Service Solutions: Payment, Inquiry, Telecom (SIM Card Dispensing), Mobile Dispensing, Inquiry
- Government Solutions: Asset Management, Document Archiving and Management System
- Retail Solutions: Parking Guidance, Product Distribution, Tagging, Mobility, and Beacon based Solutions, HeadCount, Face Detection