Job description

**Medical Billing Company Working Internationally. Looking for Motivated Employees to Join Our Team in Amman**

*** Job Title: Resolution Specialist (Fluency in English is a Must) ***

About Us: At Angstrom, we specialize in delivering precise and efficient medical billing services to healthcare providers. Our mission is to streamline billing processes and enhance financial outcomes for our clients. We are currently seeking a skilled and dedicated Resolution Specialist to join our team and provide exceptional service to our clients, ensuring their needs are met with accuracy and efficiency.

Job Summary: The Resolution Specialist plays a vital role in our organization by managing client interactions and addressing their needs related to medical billing. In addition to contacting health insurance companies to verify patients' benefits, and to resolve billing issues. This includes confirming insurance coverage details, eligibility, and ensuring that all required information are obtained. Your role is crucial in ensuring that clients receive accurate and timely information regarding their benefits, which directly impacts their overall experience with our services.

Key Responsibilities:

• Investigate denials from insurance companies. Correct and resubmit claims within payer deadlines.
• Insurance follow-ups. by contacting insurance companies to check claim status and resolve discrepancies.
• Address billing disputes from patients, and insurance companies.
• Work closely with coders and billers to resolve claim discrepancies.
• Handling in/out bound calls with patients and health insurance companies.
• Verify the patient's eligibility and benefits with the health insurance.

Skills

• Minimum 1-3 years of experience in client care, customer service, or a related field. Fresh Graduates are welcome.
• Advanced computer and Excel skills; ability to deal with different software/technologies.
• Strong problem-solving abilities, high accuracy, and detail-oriented.
• Excellent communication skills and the ability to work independently and as part of a team.

Qualifications:

• Preferred Bachelor degree in Engineering (Industrial or Electrical) or related degree to the job description.
• Experience in international/outsourcing companies.
• Ability to attend an evening shift to accommodate the USA time difference.

Angstrom for Consulting and Technology Services LLC. Amman, Jordan.