Job Title: Sales Agent Officer

Job Purpose

Managing direct sales by establishing connections and channels that will contribute positively to transactions along with word of mouth, being target driven, elevating company standards, achieving sales targets and meeting client’s expectations

Key Areas

1          Agents Onboarding

2          Agent relations

Main Responsibilities

1          Achieve the assigned target in coordination with the sales manager

2          Visit customers, assess their needs and arrange for the required actions that cover their requests.

3          Collect agent’s documents and check validity with compliance team

4          Provide agents training

5          Expand current prospect database of agents

6          Follow up with current agents and solve their issues

7          Maintain good relations with current agents and prospects by performing periodic visits

8          Coordinate marketing material creation to be distributed to agents

9          Maintain Monthly targets

10        Follow up on all complaints and suggestions

11        Keep updated about competitors and suggest enhancements

12        Execute defined and communicate approved IT security processes

13        Report security events or potential events or other security breaches to the  Information Security Officer

14        Execute decision making hierarchy efficiently and effectively

15        Commit and adhere to information security policies and procedures

16        Implementation of information security policies in general and of HR department in particular

17        Any task required by department head

Qualifications

1          1-3 Years’ experience

2          Bachelors in business or related field

3          Account Management skills

4          Experience in CRM Systems

Key Competencies

1          Communications Skills

2          Time management skills

3          Business Acumen

4          Follow up skills

5          Convincing Skills