MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire an Assistant Manager - Business Development (on Hybrid working modules basis) with the following tasks and responsibilities:

Key Accountabilities

Relationship Management

· Establish and maintain good business relationships with clients and ensure high quality customer service with an aim to further build on MedNet brand image to increase business.

Complaint Management

· Serve as the first point of contact for client queries and client complaints

· Work in partnership with operations and other business unit to ensure that SLA requirements are fulfilled and work to ensure clients satisfaction

Market research

· Update management on the market developments and conduct necessary research activities

· Organize periodic follow-up meetings, workshops and marketing seminars in partnership with operations.

Periodic updates and reporting

· Conduct Monthly team meeting and update the service issues from the Client (Operational Head)

· Conduct weekly team meeting and update the service issues from the Client (Managers & AM)

· Onboarding client: new PIC or New groups (large): update manager/AM/TL in conjunction with operations

Your Profile

·Bachelor’s Degree in business / Marketing Management or any other equivalent qualification relating to Insurance Industry

·3-5 years of Health Insurance or broker experience or equivalent client management experience.

·Experience with Primary Insurance and non-traditional products.

·Strong interpersonal and communication skills with a special focus on relationship management

·Excellent Presentations and time management and organization skills.

·Record keeping, accurate and

·In-depth knowledge of Insurance and TPA principles/Laws and procedures

·Familiarity with accounting, finance, underwriting and actuarial concepts is added advantage