About REACH and IMPACT

REACH was born in 2010 as a joint initiative of two International NGOs (IMPACT Initiative &ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database and (web)-mapping facilities and expertise. IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis and GIS. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.

About ACTED:

ACTED is committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. The commitment of ACTED and that if our teams are guided by 4 core values: (1) Responsibility: we ensure the efficient and responsible delivery of humanitarian aid with the means and the resources that have been entrusted to us. (2) Impact: we are committed to having the most sustainable impact on the communities and the people with whom we engage. (3) Enterprising spirit: we are enterprising and engage in our work with a spirit that creates value and overcomes challenges. (4) Inspiration: we strive to inspire all those around us through our vision, values, approaches, choices, practice, actions, and advocacy.

ACTED’s Greening Strategy

ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:

• Contribute towards the adherence and development of the greening strategy plan.
• Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles.
• Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes.

ACTED PSEAH Policy:

The SDO has the responsibility to adhere and commit to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment) always. Like all managers and coordinators, SDO has the responsibility for ensuring that measures to prevent SEAH are implemented and regularly monitored. SDO should ensure that staff under his/her supervision/management understand and comply with ACTED PSEAH policy and have completed the mandatory training courses according to the Code of Conduct and the PSEAH Policy. SDO should promote an environment to help prevent sexual harassment, exploitation, and abuse both at the office and in the field and report any misconducts or SEAH issues appropriately according to ACTED’s procedures.

• Acted has a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH) and strives to recruit those who share our values.
• All candidates will be subject to a pre-employment check that includes satisfactory references, screening, and criminal checks in line with legal requirements.
• All candidates who have been offered a position will sign and respect Acted’s Code of Conduct and related policies as part of their work contract. All staff are expected to abide by the standards of behavior outlined in those documents.
• Managers will have a special responsibility to foster a safe environment.

Misconduct can lead to serious disciplinary sanctions.

Location: Amman, Jordan

Job Purpose

Under the supervision of the Deputy Research Manager, the Senior Data Officer (SDO) will serve as the technical focal point for all data-related processes within the mission, with a particular emphasis on quantitative methodology, statistics, and sampling design. The SDO will lead the development and implementation of robust data workflows across research cycles, ensuring statistical rigour, methodological soundness, and operational efficiency.

As the mission’s lead on data systems and quantitative methods, the SDO will support and advise assessment teams on sampling strategies, and research design. SDO will oversee the validation of data collection tools, design and implementation cleaning and analysis scripts, and will lead the production of analytical outputs including dashboards, summary tables, and statistical briefs.

The SDO will also be responsible for line-managing at least one Data Officer (DO) and supporting their technical growth. They will coordinate with the Research Manager and relevant assessment teams to align on priorities and deadlines and will serve as a central actor in troubleshooting methodological challenges and improving research processes.

This position requires a candidate with a strong background in statistics and data analysis, advanced proficiency in R programming or Python, and experience designing and implementing sampling methodologies in humanitarian or development contexts. The ideal candidate will be highly organized, capable of managing multiple priorities, and able to work autonomously in volatile and fast-paced environments. A collaborative mindset, ability to communicate technical concepts clearly to non-technical stakeholders, and a solution-oriented attitude are essential to success in this role.

Duties and Responsibilities:

The Senior Data Officer is responsible for the following:

RESEARCH CYCLE MANAGEMENT AND TECHNICAL LEADERSHIP

• Serve as the mission’s technical focal point for quantitative methodology, statistical validity, and data reliability across all research cycles.
• Lead on the development of sampling design in coordination with assessment and GIS teams, ensuring relevance to research objectives and field realities.
• Act as the focal point for the IMPACT Kobo server, managing all Yemen mission projects, including tool design, deployment, and troubleshooting.
• Provide training and technical guidance to assessment teams and junior data staff on data cleaning, management, and statistical best practices.

DATA MANAGEMENT AND ANALYSIS

• Manage and maintain R-based pipelines for data cleaning, transformation, and analysis, ensuring replicable and well-documented workflows.
• Oversee the design and the implementation of the data cleaning and validation processes.
• Lead the development and execution of analysis scripts, and contribute to the automation of recurring data processing tasks.

INFORMATION MANAGEMENT AND PRODUCT DEVELOPMENT

• Translate analysis findings into accessible and insightful data outputs, including summary statistics, visualizations, dashboards, and interactive tools.
• Collaborate with assessment and GIS teams to support the development of high-quality deliverables (e.g., factsheets, briefs, interactive maps).
• Provide ongoing technical support to internal teams and external stakeholders, including tailored analysis, data interpretation guidance, and capacity strengthening where needed.
• Ensure that data outputs are aligned with IMPACT’s internal quality standards and support decision-making in the response.

The Senior Data Officer will maintain the strictest confidentiality on all data collected and related processes, ensuring full compliance with IMPACT’s data protection policy and SOPs. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during their assignment with IMPACT.

Skills

1.Qualifications and Experience:

• Academic qualifications Excellent academic qualifications, preferably including a Master’s degree in a relevant discipline (Computer or Data Science, Statistics, Social Science, Economics, or related);
• Years of work experience At least 4 years of relevant working experience in a similar role preferably in the humanitarian field;

2.Required Skills:

Technical Knowledge & Skills:

• Programming skills Advanced knowledge of R, Python.
• Experience with KoboToolbox, including KOBO form design, deployment, and access management.
• Statistical skills Descriptive statistics, hypothesis testing, regression analysis, statistical inference
• Research skills Proficiency and proven experience with research methods, including both quantitative and qualitative research.

Soft Skills:

• Strong analytical and problem-solving skills with attention to detail and commitment to producing high quality work
• High level of autonomy and initiative, able to independently drive tasks and proactively propose innovative technical solutions.
• Ability to communicate clearly and effectively with team members, including when facing technical challenges.
• Openness to feedback, continuous learning, and knowledge sharing.
• Adaptability and flexibility to thrive in a fast-paced, results-oriented environment, including remote and cross-country collaboration.
• Fluency in English

Desired

• Knowledge of ArcGIS or Power Bi is an advantage;
• Past experience in the Yemen context is desirable;

Ability to operate in a cross-cultural environment requiring flexibility;