Role Summary 

The HR Lead is a core operational and strategic professional responsible for overseeing the full employee lifecycle at SAGER’s Jordan office. This role ensures that talent acquisition, performance management, employee experience, and HR compliance are executed with structure, consistency, and high standards. 

The HR Lead serves as a key partner to management, strengthening organizational culture, supporting rapid team growth, and ensuring that HR systems, policies, and people processes enable operational excellence across the business. 

Key Responsibilities 

Manage end-to-end recruitment processes, including workforce planning, job postings, candidate screening, interviews, selection, and onboarding 

Partner with department leads to define hiring needs, role requirements, and structured evaluation processes 

Ensure hiring pipelines are efficient, professional, and aligned with SAGER’s growth priorities 

Administer and maintain the HRIS, ensuring employee records, documentation, and reporting are accurate and up to date 

Strengthen HR operational discipline through structured workflows, automation, and system adoption 

Maintain data integrity for audits, leadership reporting, and organizational planning 

Lead performance management cycles, including appraisals, feedback frameworks, promotions, and performance improvement plans 

Support managers in setting clear expectations, accountability structures, and development pathways 

Drive learning and development initiatives, capability-building, and succession planning 

Provide guidance on employee relations, conflict resolution, HR policies, and workplace standards 

Serve as a trusted point of contact for employee support while ensuring professionalism and fairness 

Contribute to building a high-performance, collaborative, and mission-driven culture 

Ensure compliance with labor law requirements, HR legal obligations, and internal company policies 

Maintain updated HR documentation, contracts, disciplinary frameworks, and employee lifecycle processes 

Prepare HR dashboards, reports, and workforce analytics for senior management 

Provide insights on hiring progress, retention, performance trends, and organizational needs 

Skills

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field 

Minimum 3–5 years of progressive HR experience, including HR generalist or mid-level leadership roles 

Proven experience with HRIS systems 

Strong knowledge of labor law, HR best practices, and performance management frameworks 

Excellent interpersonal, communication, and organizational skills 

Ability to operate with high discretion, accountability, and professionalism in a fast-growing environment