About Deloitte

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

Role overview

During your tenure as a Manager, you will demonstrate and develop your capabilities in the following areas:

• Design and execute learning and development (L&D) strategy that aligns with the business goals and drives execution and organizational growth for business success.
• Lead and oversee the needs assessment process, providing strategic guidance to L&D specialists to engage with key stakeholders and the team to understand learning priorities.
• Leverage data-driven insights to continuously refine and innovate L&D strategies and programs.
• Manage and lead the team towards building a successful learning culture.
• Review and optimize L&D policies, processes, and procedures to ensure efficiency and scalability.
• Implement best practices to enhance the quality and consistency of all L&D initiatives across the business line and grades.
• Manage monthly and quarterly data reporting and analysis needs and communication practices such as monthly wires and newsletters.
• Oversee the creation of engaging and effective learning content, including workshops, e-learning, and leadership programs.
• Drive high-impact learning initiatives, ensuring alignment with organizational goals and team-specific objectives.
• Facilitate high-impact sessions for leadership and functional training.
• Evaluate the effectiveness of programs using metrics like ROI, engagement, skills analysis, and adoption based on internal needs and market dynamics.
• Manage, mentor, and develop a team of L&D specialists, coordinators, or external facilitators.
• Foster a culture of continuous learning within the team.
• Evaluate, select, and manage relationships with external training vendors, ensuring high-quality deliverables including compliance management.
• Develop and manage the L&D budget, ensuring cost-effective delivery of programs.
• Implement the latest trends and technologies in learning, including gamification, microlearning, and AI-driven solutions.
• Drive adoption and utilization of learning management systems or other learning platforms.

Leadership capabilities

• Builds own understanding of our purpose and values; explores opportunities for impact.
• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
• Understands expectations and demonstrates personal accountability for keeping performance on track.
• Actively focuses on developing effective communication and relationship-building skills.
• Understands how their daily work contributes to the priorities of the team and the business.

Qualifications

• MBA, master's, or bachelor's degree in human resources or a related field.
• 10+ years of experience in learning and development or related HR functions.
• Any HR or L&D experience with practical application in previous roles is an advantage.
• Exceptional organizational skills and strategic project management capabilities.
• Excellent written and verbal communication skills in English; proficiency in Arabic is a plus.
• Proven leadership skills with the ability to effectively manage and lead teams and collaborate as a proactive problem-solver and collaborative team leader.
• High-level proficiency in Microsoft Office applications, especially Excel, Power BI, presentations (PowerPoint), and storytelling. Any certification in Excel or Power BI is an advantage.
• Flexible to travel as required for overall program management and successful delivery.
• Experience with Big Four firms is preferred.