Job description

Join a rapidly growing American company in the automotive purchasing sector!

We are looking for a high-performance Customer Service Representative to interact with clients from the United States and input vehicle data accurately into the system.

? Key Responsibilities:

• Engage with a large number of incoming clients from customers in the United States looking to sell their vehicles.
• Communicate with clients professionally and build trust quickly.
• Gather accurate information about the vehicle (model, type, condition, specifications) and input it into the system.
• Coordinate internally to determine vehicle pick-up schedules and follow up as needed.
• Adhere to quality standards for calls and ensure the best experience for clients.
• Work effectively within a performance-driven environment (Targets & KPIs).

Skills

✅ Requirements (Basic Conditions):

• Excellent command of the English language at a good to excellent level (basic requirement).
• Preferably possess an American accent or a clear accent close to American.
• Previous experience in customer service or call centers (preferably with the American market).
• Ability to handle work pressure and interact with a large number of clients.
• Excellent communication, persuasion, and listening skills.
• Speed and accuracy in data entry.
• Familiarity with vehicle basics (types, models, parts) is preferred.
• Ability to learn quickly and adapt to working systems.

Work Details:

• 6 working days a week.
• 8 hours daily.
• Office-based work in Amman.
• Performance-based work environment focused on achieving goals.

? Benefits:

• Professional training to interact with American clients.
• Real opportunities for career advancement.
• Stable position within a growing company.

Applications that do not meet the language requirement will not be considered.