Job Title: Senior Child Protection Officer – Azraq Camp

Location: Jordan

About CARE Jordan

CARE International established a presence in Jordan in 1948, in response to the Palestinian refugee crisis. Over the past 77 years, CARE has supported Palestinian, Iraqi, Somali, Sudanese, and Syrian refugees, as well as host communities.

CARE’s work follows a strong nexus approach that connects humanitarian assistance, resilience, and longer-term development. This includes a sustained humanitarian program in Azraq camp and community-led initiatives that strengthen protection, economic empowerment, and social cohesion. CARE places localization at the center of its model, partnering with community-based organizations and refugee-led structures to design and deliver programs that are inclusive, accountable, and rooted in local leadership. CARE seeks a world of hope, tolerance, and social justice, where poverty is overcome and all people live with dignity and security.

In Jordan, CARE is recognized for its commitment to humanitarian protection and empowerment, particularly for women and girls, ensuring their rights are upheld and human potential is realized. CARE leads interventions in humanitarian protection, economic empowerment, and civic engagement, focusing on the fight against poverty, gender-based violence, and social injustice.

CARE values equality, integrity, transformation, excellence, diversity, and respect for human dignity. We are committed to safeguarding the welfare of children, young people, and adults, and we ensure that only those who share these values are recruited.

Job Summary

CARE Jordan is seeking a highly capable Senior Child Protection Officer to lead the delivery of high-quality, timely, and protection-sensitive child protection services for children at risk in Azraq Camp. This is a fixed-term position for twelve months, extendable subject to funding and performance, based in Azraq Camp with regular presence across all camp villages in line with CARE Jordan procedures. Reporting to the Project Manager, the Senior Child Protection Officer will ensure strong child protection case management, safe identification, risk assessment, case action planning, family engagement, referral coordination, and follow-up for children facing violence, neglect, exploitation, harmful coping strategies, school dropout-related risks, child labor, early marriage, family separation, psychosocial distress, and other protection concerns. The role requires a response-first, risk-based approach that is child-centered, confidential, inclusive, and aligned with internal procedures and recognized child protection standards. The Senior Child Protection Officer will also strengthen service quality, coordination, safeguarding, and reporting readiness while supporting coherent case handling and integrated protection response in Azraq Camp.

Key Responsibilities

Specialized Child Protection Case Management and Response (35%)

-Lead the day-to-day delivery of specialized child protection case management for children identified as at risk in Azraq Camp, ensuring timely, safe, and high-quality response.

-Conduct child protection assessments and risk screening, identify immediate and medium-term protection concerns, and develop case action plans tailored to the child’s best interests, safety, and wellbeing.

-Provide structured case follow-up and direct support to children and caregivers within CARE’s approved scope, ensuring that response remains child-centered, confidential, and appropriate to the risk level.

-Prioritize high-risk and urgent cases, including cases involving violence, exploitation, family separation, severe neglect, child labor, school dropout linked to protection risk, early marriage risk, and significant psychosocial distress.

-Ensure that child protection response remains closely integrated with psychosocial support, legal services, community-based protection, and other relevant services.

Safe Identification, Case Planning, and Family Engagement (20%)

-Support safe and ethical identification of children at risk through outreach, referrals, community engagement, and internal coordination mechanisms.

 -Lead the development and regular review of case action plans, ensuring that each case has clear objectives, actions, responsibilities, and follow-up timelines.

-Work closely with caregivers and families to strengthen protective care practices, improve understanding of child protection concerns, and support safe, practical solutions wherever feasible.

 -Ensure that the views of children are heard and appropriately considered in line with age, maturity, safety, and best interests.

-Monitor case progression and quality, ensuring that case decisions, referrals, follow-up actions, and closures are clearly documented and justified.

Coordination, Referrals, and External Liaison (15%)

Maintain close coordination with internal protection colleagues, community teams, psychosocial support staff, education-related actors, health actors, and other service providers to ensure timely and appropriate referral pathways for children at risk.

-Refer children and caregivers to specialized services where required and follow up to verify whether services were reached and whether further action is needed.

-Participate in case conferencing or multidisciplinary discussion processes, as relevant and appropriate, for complex or high-risk cases.

 -Maintain professional coordination with relevant camp stakeholders and child protection actors in line with CARE’s mandate and internal guidance.

 -Represent CARE Jordan in assigned child protection coordination discussions related to camp-based service delivery when requested by the Project Manager.

Reporting, Evidence Management, and Stewardship (15%)

-Maintain complete, accurate, and well-organized child protection case files, trackers, and supporting documents in line with confidentiality, safeguarding, and data protection requirements.

-Contribute timely and evidence-based inputs to internal and donor reporting, including achievements, trends, case patterns, service gaps, challenges, corrective actions, and key lessons learned.

-Coordinate with monitoring and evaluation colleagues to support data quality, indicator tracking, and analysis of service access, quality, and outcomes.

-Support implementation follow-up against work plans and relevant activity budgets, flagging risks or delays early to the Project Manager.

-Contribute field-informed recommendations to improve feasibility, sequencing, and quality of child protection programming.

Program Quality, Safeguarding, and Team Support (10%)

Promote strong child protection service quality through structured follow-up, practical coaching, and consistent adherence to safeguarding and child-safe programming requirements.

-Ensure that services are inclusive and accessible for girls and boys of different ages and for children with disabilities, including through reasonable accommodation and adapted communication.

-Support orientation, coaching, and technical guidance for child protection assistants, volunteers, or other assigned staff, as applicable.

-Promote strong internal coordination and respectful teamwork that protects service quality and reduces delay in case handling.

 -Escalate serious safeguarding concerns, complex protection risks, and high-risk cases to the Project Manager in a timely and structured manner.

OTHER RESPONSIBILITIES AS ASSIGNED (5%)

• Carry out other relevant tasks assigned by the Program Manager to support program delivery, quality, and organizational priorities.

Requirements

• Bachelor’s degree in social work, Psychology, Child Development, Sociology, Special Education, Human Rights, or a related field, or an equivalent combination of education and relevant work experience.

Postgraduate qualification and/or recognized training in child protection, case management, safeguarding, mental health and psychosocial support, or humanitarian action.

 -Specialized training in child protection case management, best interests-based case planning, or work with children affected by violence, exploitation, and displacement is an asset.

 - 5 to 8 years of progressive professional experience in child protection programming, child protection case management, or specialized protection work with children and families.

- Demonstrated experience working in Jordan and strong familiarity with refugee protection issues, including camp-based response environments.

- Proven experience handling complex child protection cases involving violence, neglect, exploitation, family stress, school dropout-related risks, child labor, early marriage risk, or separation concerns.

- Strong experience in child-centered interviewing, risk assessment, case planning, referral follow-up, and safe documentation.

- Strong experience working with caregivers, families, and service providers to implement practical and safe case action plans.

- Strong written and spoken Arabic. Good working ability in English.

- Strong communication, judgement, and interpersonal skills, especially when working with children, adolescents, and caregivers in stressful situations.

- Strong commitment to safeguarding, confidentiality, inclusion, and respectful engagement with affected communities.

-Experience in donor-funded humanitarian programming and reporting systems.

 -Experience supporting or supervising junior child protection staff, assistants, or volunteers.

-Experience working with children with disabilities and applying inclusive approaches in protection services.

Contract Duration:

6 months, with the possibility of extension.

CARE International in Jordan is an Equal Opportunity Employer.

All qualified applicants will receive consideration without regard to race, color, religion, sex, or disability.

How to Apply:

Applications must be submitted by May 6, 2026. Shortlisting and interviews will begin thereafter.

Please send your application to: [Click to show email]