JOB DESCRIPTION – Human Resource Officer

Job Title             HR Officer

Organisation: Johanniter-Unfall-Hilfe e.V. /Johanniter International Assistance

Job Location     Amman, Jordan

Job Responsibilities and Accountabilities

Overall job purpose

The HR Officer supports the effective delivery of HR functions across the Middle East Office in coordination with the Finance, HR & Administration Coordinator. The role ensures consistent implementation of HR policies and compliance with organizational standards, donor requirements, and local labor laws. It supports recruitment, onboarding, and contract management, while maintaining accurate and confidential HR records. The position also contributes to HR reporting, budget monitoring, and workforce planning. Additionally, the HR Officer provides day-to-day HR support to staff and liaises with country offices.

Reporting lines

Reporting to:     Finance, HR & Administration Coordinator (1^st line manager) Country Director (2^nd line manager)

Supervising:      N/A

Receives technical advice from:   Finance, HR & Administration Coordinator

Gives technical advice to:   N/A

Standing in for: N/A

Replaced by: Finance, HR & Administration Coordinator

Tasks

Strategy and Vision

• actively supports the values of Johanniter and shapes his/her work according to these values
• contributes to the development and implementation of the global strategy of Johanniter International Assistance in his/her area of responsibility
• supports the implementation of the country strategy in his/her area of responsibility in line with the global JIA strategy

Leadership

• actively lives the Johanniter’s leadership principles by fostering trust, embracing diversity, communicating openly, supporting wellbeing, and taking responsibility to contribute to a positive, inclusive, and adaptable work environment.
• this is reflected in the day-to-day activities in line with the Code of Conduct and related policies to achieve our goals

Specific tasks and job responsibilities:

Human Resource Management

• maintains personnel files and ensures they are complete, up-to-date, and auditable
• maintains a clear record of staff leave days, absences, benefits (per diem), overtime, and coordinates with finance and program teams for accurate payroll preparation
• introduce new staff members to Johanniter procedures, regulations and SOPs
• maintains open communication channels with staff on HR policies, staff satisfaction, and provides feedback to Senior Management
• assists in staff appraisals and performance management processes
• contributes to the review and implementation of national staff policies and ensures compliance across the office.
• ensures consistency of HR practices across Jordan, Syria, and Lebanon offices