Job description

*Company Description*

MondoWay is a leading all-in-one digital platform designed to simplify everyday life and deliver unmatched convenience. By integrating multiple services into a single, seamless experience, MondoWay enables users to save time and eliminate the need to manage multiple applications. We are committed to innovation, efficiency, and delivering exceptional customer experiences tailored to diverse needs.

*Role Description*

This is a full-time, on-site position for a Business Correspondence Specialist based in Amman. The role involves managing and handling professional business communications with clients and partners, including drafting, reviewing, and responding to formal emails. The successful candidate will also be responsible for preparing reports, following up on inquiries, and coordinating with internal departments to ensure smooth and efficient workflow.

*Key Responsibilities*

* Manage and oversee business correspondence with clients and partners

* Monitor and respond to emails and inquiries in a timely and professional manner

* Draft, review, and format official communications and reports

* Coordinate with internal teams to ensure seamless operations

* Maintain organized records of communications and documentation

Skills

*Qualifications*

* Full professional proficiency in English (reading, writing, and speaking)

* Strong skills in drafting and structuring formal business emails

* Excellent communication and interpersonal skills

* Ability to interact professionally with clients and stakeholders

* Proficiency in Microsoft Office and related business tools

* *Ability to use AI tools and technologies to enhance productivity and efficiency*

* Strong attention to detail and organizational skills

* Ability to work effectively within a team environment

* Bachelor’s degree in Business Administration, Communications, or a related field