Job Description

Roles & Responsibilities

the Team

The Technology & Innovation Team provides thought-leadership and solutions as well as foundational support in the use of technology to unlock potential and accelerate impact across the organization and the global network. The team leverages a deep understanding of the work and needs of the global organization, its teams and partners, our own expertise and global best practice to provide targeted solutions and technologies to accelerate our global impact. You will play a key role in this work.

• Identifying and delivering key AI-forward technologies for network partners to support their work. These may include tools for common needs across the network classroom data collection, professional development of fellows, scheduling and management of Assessment Centers (where teaching fellows are selected) or new platforms (connectivity tools, online learning) - which are identified and scoped in partnership with our network partners. Many if not all of these technologies will include AI components.
• Similarly, identifying and delivering technology solutions to increase the impact of the global organization. This could include improvements to our learning portals for network staff, fellows and alumni, an online platform enabling teachers and teacher coaches across and beyond our network to engage in our global professional development learning community, or a new global constituent voice system that enables all our network partners to surface feedback from key constituents in ways that strengthen global learning loops.
• Taking an AI-forward approach to increase organizational effectiveness, increase our impact in supporting network partners in their work, and evolve our systems and ways of working to incorporate new tools and technologies.
• Successful management of two solutions engineers and a UI/UX specialist to deliver your ambitious strategy and goals.

Strategy Development

• Working across network partners and internal stakeholders including our AI and Ed Tech Initiative team to build context and identify key potential technology solutions to accelerate impact
• Developing a responsive and evolving strategy to prioritize and develop these key technologies, working closely with the Technology & Innovation team and key senior stakeholders to invest them in the strategy
• Providing regular updates internally and externally regarding progress, and regularly revisiting and modifying the solutions strategy as needs change

Requirements Gathering, Analysis and Execution

• Gathering requirements for prioritized projects through stakeholder interviews and discussion, ensuring that all projects are accessible, inclusive of the various needs of the network and sustainable for all network partners
• Synthesizing requirements and developing holistic solutions to meet the needs of your stakeholders, ensuring that key needs and requirements are met within project and budgetary constraints
• Working both individually and collaboratively across the Technology & Innovation team and any external vendors or collaborators needed to develop and deliver prioritized solutions
• Ensuring that end users are trained and supported along with the Technology & Innovation Operations team
• Identifying key metrics and measures of success, and reporting on those throughout the phases of each project
• Identifying and managing key improvements through user and stakeholder interviews

Team Management

• Lead a team of 2 within the broader Technology & Innovation team to deliver on your solutions strategy for the organization and broader network

Community Building and Management

• Supplementing the work of the AI and Ed Tech Initiative team, helping develop a community of technology enthusiasts across the network, and working across key stakeholders internally and throughout the network to share best practice and amplify the impact of community members
• Where possible, involving the community members in the development of the technology solutions identified as part of the three year strategy
• Encouraging and supporting community-developed solutions

• Computer Science or related degree and/or equivalent years of formal training and experience, with a clear track record of delivering AI-forward solutions in a broad range of contexts
• 7+ years of relevant working experience, including designing and delivering AI-powered solutions, with a proven portfolio showcasing high-impact, scalable implementations across diverse contexts
• Strong experience with AI libraries and frameworks, as well as associated Typescript and Python skills
• REST-based API integration experience, preferably including experience with popular Generative AI APIs and libraries
• Proficiency in Git and other version control systems is essential, with a proven ability to effectively manage code repositories, track changes, and collaborate with team members using branching, merging, and pull request workflows.
• Ability to design easy to use and compelling user interfaces and experiences
• Experience with Cloud Technologies, including Google Cloud
• Comfort and experience in engaging with new technologies
• Participation in open-source development projects and communities
• An understanding of working with technology in bandwidth-constrained environments
• Passion about Education, AI and Ed Tech
• History of driving technology projects from inception to delivery
• Strong business analyst skills, communications skills and ability to manage multiple diverse stakeholders
• Sensitivity to diversity in backgrounds and beliefs (e.g., racial, cultural, socioeconomic, political, etc.)
• Deeply committed to the mission, vision and values of Teach For All