Jordan , Jordan
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Company

Job Details

Job Description

Roles & Responsibilities

We are looking for a talented Sr. Officer, Quality Compliance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

If you want to be part of a team that cares about impact, this is the place for you.

Key Responsibilities:

  • Preparing and reviewing documents generated by Quality Compliance, as well as continuously following up on CAPAs and commitments made to regulatory authorities.
  • Conducting & coordinate cGxP training.
  • Assist in providing regulatory compliance guidance and policies for the company.
  • Performing other job-related duties as assigned by the direct manager.
  • Generating, reviewing, and approving Quality Agreements.
  • Conducting all compliance tasks required for cleaning validation activities and the introduction of new molecules and new equipment.
  • Handling and hosting external inspections. Prepare/review the documentation needed for inspections.
  • Conducting internal (on-site) and external (local suppliers) audits.
  • Handling internal and external customer complaints and inquiries professionally.
  • Prepare/review Quality compliance annual product review reports.
  • Conduct/coordinate internal customers annual feedback.
  • Prepare/review quality risk management reports.
  • Prepare/review change controls.
  • Performs other related duties or assignments as directed

Desired Candidate Profile

Experience:

  • 2 5 years of relevant experience in the pharmaceutical industry in the QA / compliance field.

Education:

  • Bachelor s degree in Chemistry, Chemical Engineering, pharmaceutical Engineering, pharmacy, or related scientific field.

Language:

  • Very good English (written and spoken).

Required Skills:

  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Familiarity with SAP (preferred).
  • Ability to work independently and manage multiple tasks.
  • Strong teamwork and collaboration skills.
  • Knowledge of FDA Current Good Manufacturing Practices (cGMP).
  • Quick learner with flexibility and adaptability.
  • Active listening and strong motivation.
  • Cleaning Validation Experience is a plus
  • Lead Auditor certification is a plus.
  • Excellent business communication skills
  • Formal training or certification in GMP, Data Integrity, Quality Systems, or Risk Management (ICH Q9) is plus.
  • Strong knowledge of international regulatory requirements (e.g., FDA, EU GMP, PIC/S, SFDA, JFDA)
  • Computer literacy with demonstrated ability to work with electronic quality systems (QMS tools, Excel based trackers, dashboards, Minitab)
  • Proven experience working within a GMP regulated manufacturing site, preferably solid dosage forms
  • Demonstrated participation in inspection responses, risk assessments, and quality improvements initiatives.
  • Experience supporting or maintaining Quality Systems and SOPs in alignment with site and corporate procedures
  • Strong attention to detail and compliance mindset
  • Sound analytical and critical thinking skills
  • Ability to prioritize, manage deadlines, and handle multiple quality activities
  • Effective written and verbal communication skills (both: English & Arabic)
  • High level of integrity, accountability, and professional judgment
  • Ability to work independently while escalating quality risks appropriately
  • Ability to work cross functionally with different departments internally and externally.
  • Ability to work under pressure with a high level of flexibility

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