Job Description
Roles & Responsibilities
We are looking for a talented Sr. Officer, Quality Compliance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.
If you want to be part of a team that cares about impact, this is the place for you.
Key Responsibilities:
- Preparing and reviewing documents generated by Quality Compliance, as well as continuously following up on CAPAs and commitments made to regulatory authorities.
- Conducting & coordinate cGxP training.
- Assist in providing regulatory compliance guidance and policies for the company.
- Performing other job-related duties as assigned by the direct manager.
- Generating, reviewing, and approving Quality Agreements.
- Conducting all compliance tasks required for cleaning validation activities and the introduction of new molecules and new equipment.
- Handling and hosting external inspections. Prepare/review the documentation needed for inspections.
- Conducting internal (on-site) and external (local suppliers) audits.
- Handling internal and external customer complaints and inquiries professionally.
- Prepare/review Quality compliance annual product review reports.
- Conduct/coordinate internal customers annual feedback.
- Prepare/review quality risk management reports.
- Prepare/review change controls.
- Performs other related duties or assignments as directed
Desired Candidate Profile
Experience:
- 2 5 years of relevant experience in the pharmaceutical industry in the QA / compliance field.
Education:
- Bachelor s degree in Chemistry, Chemical Engineering, pharmaceutical Engineering, pharmacy, or related scientific field.
Language:
- Very good English (written and spoken).
Required Skills:
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Familiarity with SAP (preferred).
- Ability to work independently and manage multiple tasks.
- Strong teamwork and collaboration skills.
- Knowledge of FDA Current Good Manufacturing Practices (cGMP).
- Quick learner with flexibility and adaptability.
- Active listening and strong motivation.
- Cleaning Validation Experience is a plus
- Lead Auditor certification is a plus.
- Excellent business communication skills
- Formal training or certification in GMP, Data Integrity, Quality Systems, or Risk Management (ICH Q9) is plus.
- Strong knowledge of international regulatory requirements (e.g., FDA, EU GMP, PIC/S, SFDA, JFDA)
- Computer literacy with demonstrated ability to work with electronic quality systems (QMS tools, Excel based trackers, dashboards, Minitab)
- Proven experience working within a GMP regulated manufacturing site, preferably solid dosage forms
- Demonstrated participation in inspection responses, risk assessments, and quality improvements initiatives.
- Experience supporting or maintaining Quality Systems and SOPs in alignment with site and corporate procedures
- Strong attention to detail and compliance mindset
- Sound analytical and critical thinking skills
- Ability to prioritize, manage deadlines, and handle multiple quality activities
- Effective written and verbal communication skills (both: English & Arabic)
- High level of integrity, accountability, and professional judgment
- Ability to work independently while escalating quality risks appropriately
- Ability to work cross functionally with different departments internally and externally.
- Ability to work under pressure with a high level of flexibility