Job Description
Roles & Responsibilities
Key Responsibilities:
- Handle daily customer inquiries related to new car financing
- Contact customers and collect financial and personal information
- Conduct financial calculations and assess customer eligibility
- Follow up with customers to collect all required documents
- Coordinate with financing companies and banks to obtain approvals
- Assist customers with signing financing contracts and approvals
- Coordinate with internal departments to ensure smooth vehicle delivery
- Prepare and maintain daily and monthly reports
- Deliver excellent customer service and maintain strong follow-up communication
Desired Candidate Profile
Bachelor s degree in Business Administration, Finance, or a related field
- Minimum 2 years of experience in sales or finance
- Strong communication and customer service skills
- Excellent follow-up and organizational abilities
- Flexible and able to work in shifts
- Experience in telesales is a plus
- Previous experience in banks or financing companies is a plus