Job Description

Roles & Responsibilities

About the Job

As a Software Engineer (TypeScript/Node.js) , you will support the Glass door Community / Fishbowl Backend team within the Community Platform organization. In this role, you will contribute to the FY26 roadmap by building scalable backend features, improving platform performance, and supporting production systems for the Fishbowl community product.

• Develop and deliver backend features for the Community / Fishbowl platform using Node.js and TypeScript.
  
• Build and maintain scalable backend services, APIs, and integrations.
  
• Design and implement RESTful and/or GraphQL APIs to support product functionality.
  
• Work with MongoDB and Redis for data storage, caching, and performance optimization.
  
• Identify and resolve production issues, bugs, and scalability bottlenecks.
  
• Support production systems through incident response and on-call DFR activities during work hours.
  
• Analyze and improve system performance, including latency, throughput, and error rates.
  
• Collaborate with frontend engineers, product teams, and stakeholders to deliver end-to-end solutions.
  
• Support deployment validation and troubleshoot CI/CD pipeline issues within GitLab CI environments.
  
• Contribute to backend reliability, maintainability, and scalability improvements.
  
• Participate in Agile/Scrum ceremonies, sprint planning, and release activities.
  
• Work within containerized deployment environments and support production release processes.
  What Youu
  
  • Bacheloru2019s degree in Computer Science, Software Engineering, or related fields.
    
  • Strong experience with Node.js and TypeScript development.
    
  • Experience working with MongoDB and Redis in production environments.
    
  • Experience designing and implementing RESTful and/or GraphQL APIs.
    
  • Familiarity with CI/CD pipelines and deployment troubleshooting, preferably GitLab CI.
    
  • Understanding of containerized deployments and modern backend infrastructure concepts.
    
  • Strong problem-solving, debugging, and performance optimization skills.
    
  • Experience troubleshooting production issues and supporting live applications.
    
  • Ability to collaborate effectively with cross-functional engineering and product teams.
    
  • Experience working in Agile/Scrum development environments.
    
  • Good communication and analytical skills.
    
  • Experience with SendGrid or similar transactional email platforms.
    
  • Familiarity with SQL or warehouse databases such as Snowflake or Redshift.
    
  • Exposure to scalable SaaS or community-based platforms.
    
  • Experience optimizing backend systems for performance and scalability.
    
  • Understanding of monitoring, observability, and incident response practices.
    
  • Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar