Job Description
Roles & Responsibilities
Network Engineer Tier 1 Role Summary: The Network Engineer Tier 1 is an entry-level technical role responsible for the configuration, installation, and operation of network equipment under direct supervision. This role focuses on performing scheduled maintenance, handling basic break/fix tasks, and ensuring all network configurations adhere to established standards and designs. They work closely with NOC teams on escalated incidents and change deployment.
Core Responsibilities:
- Configuration & Implementation: Perform basic configuration changes, device staging, and implementation of approved change requests on routers, switches, and firewalls.
- Operational Support: Assist senior engineers with troubleshooting complex issues, focusing on verifying configurations, checking status indicators, and collecting diagnostic data (logs, packet captures).
- Network Monitoring & Tools: Maintain and operate network monitoring tools, ensuring proper configuration and data integrity.
- Documentation: Create and maintain accurate network documentation, including diagrams, inventories, and configuration baselines.
- Change Management: Execute pre-approved maintenance windows and support the deployment of firmware upgrades and patches.
Essential Skills and Knowledge:
- Networking: Solid grasp of the OSI model, TCP/IP, basic routing (static, OSPF), and switching (VLANs, STP).
- Vendor CLI: Familiarity with the Command Line Interface (CLI) for at least one major vendor (Cisco, Fortinet, Juniper).
- Troubleshooting: Ability to use basic network troubleshooting tools (ping, traceroute, simple show commands).
- Communication: Clear and effective communication for coordinating maintenance activities and reporting progress.
Desired Candidate Profile
Required Qualifications:- Experience: Minimum of 1 to 2 years of hands-on experience in a networking, NOC, or data center environment.
- Education: Associate's Degree in Information Technology, Computer Science, or equivalent technical training (or equivalent work experience).
- Certifications (Desired): CompTIA Network+ or Fortinet Professional.
- Certifications (Required): Cisco Certified Network Associate (CCNA).