- Diagnose and resolve AV and related technical issues across the residence
- Install, configure, and maintain AV systems including home theatres and entertainment systems
- Troubleshoot signal issues across cable, satellite, and digital TV systems
- Support network connectivity including Wi-Fi troubleshooting and reporting coverage issues
- Assist users with connecting devices, systems, and peripherals
- Maintain and repair AV equipment and electronic boards where required
- Ensure all AV systems operate at optimal performance at all times
- Monitor and maintain CCTV systems
- Work collaboratively with the maintenance and IT teams
- Assist with general technical and operational tasks as required
- Report faults and follow through to resolution
- Maintain clear communication with team members and management
Desired Candidate Profile
- Experience and knowledge in Crestron systems
- Very good knowledge and hands-on experience with Crestron systems
- Excellent knowledge of audio-visual systems including AV processors, home theatres, projectors, mixers, amplifiers, microphones, and speakers
- Strong understanding of AV cabling, connectors, and installation materials
- Excellent knowledge of CCTV systems
- Good knowledge to operate a cinema hall
- Ability to operate and maintain cinema room systems
- Strong knowledge of electronic components and board-level repair
- Good computer, IT, and network troubleshooting skills
- Strong ability to read and interpret technical manuals and schematics
- Excellent troubleshooting and fault-finding capability
- Good command of English & Arabic (written and verbal)
- Passion for AV technology, music, and entertainment systems
- Ability to work under pressure and meet tight deadlines