Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Position: Steward
Department: Food & Beverage / Kitchen
Reports To: Chief Steward / Stewarding Supervisor / Executive Chef
Location: Mövenpick Resort & Spa Tala Bay Aqaba

Job Purpose

To maintain the highest standards of cleanliness, hygiene, and sanitation in the kitchen, stewarding areas, equipment, and service areas, ensuring all operations comply with hotel standards, food safety regulations, and health and safety requirements.

Key Responsibilities

• Clean and sanitize all kitchen equipment, utensils, dishes, pots, pans, and other operating equipment.
• Ensure all crockery, cutlery, glassware, and kitchen equipment are properly cleaned and stored.
• Operate dishwashing and cleaning equipment safely and efficiently.
• Maintain cleanliness and hygiene of kitchen floors, walls, work areas, sinks, drains, and storage areas.
• Assist in the proper cleaning and maintenance of kitchen equipment.
• Collect, separate, and dispose of waste according to hotel procedures and environmental standards.
• Ensure garbage and waste areas are kept clean, organized, and hygienic.
• Support kitchen colleagues by ensuring clean equipment and utensils are available when required.
• Follow proper chemical handling, dilution, storage, and safety procedures.
• Ensure cleaning chemicals are properly labeled and stored in designated areas.
• Follow all HACCP, food safety, health, safety, and hygiene procedures.
• Report damaged equipment, broken glassware, blocked drains, leaks, or other maintenance issues to the supervisor immediately.
• Assist with receiving, cleaning, and storing kitchen supplies when required.
• Maintain adequate supplies of cleaning materials and report shortages to the supervisor.
• Assist in maintaining the cleanliness of staff and back-of-house areas when required.
• Support the kitchen team during banquets, events, and high-volume operations.
• Ensure all work areas are kept organized throughout the shift.
• Follow hotel policies, departmental procedures, and Mövenpick/Accor standards.
• Attend departmental briefings, training sessions, and safety meetings.
• Perform any other reasonable duties assigned by the Chief Steward, Stewarding Supervisor, Executive Chef, or management.

Hygiene & Safety Responsibilities

• Maintain high standards of personal hygiene and grooming.
• Wear the required uniform and personal protective equipment (PPE).
• Follow all health and safety procedures when handling cleaning chemicals and equipment.
• Prevent cross-contamination by following proper cleaning and sanitation procedures.
• Immediately report any health, safety, hygiene, or equipment concerns to the supervisor.
• Ensure all cleaning materials are used according to manufacturer and hotel guidelines.

Qualifications & Experience

• Previous experience in a hotel, restaurant, or stewarding operation is preferred.
• Basic knowledge of kitchen cleaning and sanitation procedures.
• Knowledge of food hygiene and safety practices is an advantage.
• Ability to operate commercial dishwashing and cleaning equipment.
• Physically fit and able to perform standing, lifting, bending, and other operational duties.
• Ability to work effectively as part of a team.
• Reliable, punctual, and hardworking.
• Willingness to work shifts, weekends, and public holidays.
• Basic communication skills in English are preferred.

Core Competencies

• Teamwork
• Attention to Detail
• Hygiene & Safety Awareness
• Reliability
• Time Management
• Adaptability
• Communication
• Quality Orientation
• Responsibility
• Continuous Learning

Key Performance Indicators (KPIs)

• Cleanliness and sanitation standards
• Availability of clean kitchen equipment and utensils
• Compliance with HACCP and hygiene standards
• Proper handling and storage of cleaning chemicals
• Waste management and environmental practices
• Safe and efficient use of equipment
• Timely completion of assigned cleaning duties
• Teamwork and cooperation
• Compliance with hotel and departmental standards

Your experience and skills include:
Organized and a great team player
Passionate about maintaining a clean and safe working environment
Understanding of food safety and hygiene

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.