HR Supervisor Jobs in Jordan
135 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Responsibilities</strong> </p>
<ul>
<li>Coordinate day-to-day recruitment activities, shortlisting, interview scheduling, and onboarding for factory staff.</li>
<li>Supervise attendance, shift rosters, leave management, and overtime tracking in coordination with production supervisors.</li>
<li>Ensure accurate maintenance of employee files, contracts, and HR records in compliance with policy and audit requirements.</li>
<li>Handle first-level employee grievances and escalate complex cases to the HR Manager.</li>
<li>Support the rollout of training programs, safety inductions, and toolbox talks for new and existing workers.</li>
<li>Assist in preparing HR reports (headcount, turnover, absenteeism) for the HR Manager.</li>
<li>Monitor compliance with disciplinary procedures and support investigations when required.</li>
<li>Coordinate with Finance/Payroll on attendance data feeding into monthly payroll processing.</li>
</ul>
<p> <strong>Qualifications</strong> </p>
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, or related field.</li>
<li>4-6 years of HR experience, ideally within a manufacturing or industrial setting.</li>
<li>Working knowledge of labor law and HR administrative processes.</li>
</ul>
<div><b>
Required Skills </b><br> <ul>
<li>Leadership</li>
<li>KPIs & HR Metrics</li>
</ul>
</div>
<div>
Job Details <br> <ul>
<li>
Location Irbid - Jordan </li>
<li>Industry<br> Human Resources </li>
<li>
Job Type Full-Time </li>
<li>
Degree Bachelor </li>
<li>Experience 4-6 </li>
<li><br></li></ul></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Human Resources Coordinator<br>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>Human Resources Coordinator<br>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>KEY RESPONSIBILITIES</strong></p><p>Lead recruitment, onboarding, and retention strategies to ensure the Resort attracts and develops top talent.</p><p>Implement HR policies and procedures in compliance with local laws and KH standards.</p><p>Manage employee relations, conflict resolution, and disciplinary processes in a fair and professional manner.</p><p>Oversee training, performance management, and career development programs.</p><p>Drive employee engagement through recognition initiatives, wellness activities, and internal communications.</p><p>Ensure accurate maintenance of employee records, contracts, and payroll support.</p><p>Partner with management to align HR strategies with business goals and operational needs.</p><p>Champion diversity, inclusion, and sustainability in all people-related practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field (HR certification is a plus).</li><li>5+ years of HR experience, with at least 2 years in a managerial role, preferably in hospitality.</li><li>Strong knowledge of HR policies, labor law, and compliance requirements.</li><li>Proficiency in HRIS systems, recruitment tools, and MS Office Suite.</li><li>Excellent interpersonal, communication, and conflict-resolution skills.</li><li>Proven ability to balance strategic planning with hands-on HR operations.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span>Every day is different at IHG, but you’ll mostly be:</span></span></p><br><ul><li><p><span><span>Building a positive work environment for all IHG colleagues throughout their career with us – from onboarding, to training and promotions, through to exit</span></span></p><br></li><li><p><span><span>Leading, educating and training the wider team and General Manager on people issues and HR disciplines to enhance performance </span></span></p><br></li><li><p><span><span>Developing creative ways to inspire and motivate team members to provide our hotel guests with unique experiences </span></span></p><br></li><li><p><span><span>Overseeing day-to-day HR management, reporting and filing and identifying process areas for attention </span></span></p><br></li><li><p><span><span>Identifying and analysing the local market to ensure our own offering remains competitive</span></span></p><br></li><li><p><span><span>Enhancing our hotels’ reputation in the local community and beyond, and promoting team member involvement in the local community </span></span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><p><span><span>Bachelor’s degree, higher education qualification or equivalent </span></span></p><br></li><li><p><span><span>Four years of related experience in HR – supervisory experience is also beneficial </span></span></p><br></li><li><p><span><span>Professional HR designation preferred</span></span></p><br></li><li><p><span><span>Ability to maintain confidentiality to the extent possible in all HR-related matters </span></span></p><br></li><li><p><span><span>Must speak local language(s) </span></span></p><br></li><li><p><span><span>Other languages preferred</span></span></p><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<p>Join an International Growth Project</p><p>Haimour International is an international company specializing in premium passenger transportation, mobility services, and operational support. With established operations in France, Germany, and Tunisia, we are now launching our new <b>Back Office in Amman, Jordan</b>, to support our continued international expansion.</p><p>We are looking for an experienced and motivated <b>Human Resources Manager</b> to play a key role in building our Jordanian office from the ground up.</p><p>Key Responsibilities</p><ul><li>Lead the development and organization of the Human Resources department.</li><li>Recruit and onboard the first employees for our Amman office.</li><li>Manage the full recruitment process, from sourcing to hiring.</li><li>Develop HR policies, procedures, and employee onboarding programs.</li><li>Support managers with workforce planning and talent acquisition.</li><li>Manage employee records and HR administration.</li><li>Contribute to building a strong company culture and a high-performing team.</li><li>Support the transition of our back-office operations from Tunisia to Jordan.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>Previous experience in Human Resources and recruitment.</li><li>Strong organizational and communication skills.</li><li>Ability to work in a fast-growing international environment.</li><li><b>Fluent English is required.</b></li><li><b>French is a plus, but not mandatory.</b></li><li>Arabic is highly appreciated.</li></ul><p>What We Offer</p><ul><li>The opportunity to build a new international office from its very beginning.</li><li>A strategic position with significant career growth opportunities.</li><li>Direct collaboration with the Executive Management.</li><li>An international and multicultural working environment.</li><li>Competitive salary based on experience and qualifications.</li><li>Professional training and long-term development opportunities.</li></ul><p>About Haimour Group</p><p>Haimour Group provides premium transportation and mobility solutions for both B2B and B2C clients across multiple international markets. Our vision is to establish a high-performing back office in Jordan that will support the Group's future growth and international operations.</p><p><b>If you are looking for a challenging opportunity where you can make a real impact and grow with an ambitious international company, we would be delighted to hear from you.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired Skills</p><ul><li>Human Resources Management</li><li>Talent Acquisition & Recruitment</li><li>Employee Relations</li><li>HR Administration</li><li>Onboarding & Training</li><li>Performance Management</li><li>Organizational Development</li><li>Leadership & Team Management</li><li>Communication & Interpersonal Skills</li><li>Problem Solving & Decision Making</li><li>Time Management & Organization</li><li>Conflict Resolution</li><li>CRM / ERP </li><li>Microsoft Office (Excel, Word, PowerPoint)</li><li>HRIS / Human Resources Information Systems</li><li>English (Fluent – Required)</li><li>French (Preferred)</li><li>Arabic (Preferred)</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>We
are looking for a<b> Human Resources coordinator </b>to join our dynamic team. </span></span></p><br><p><span><span>Do
you have a leadership personality and experience in HR field? </span></span></p><br><p><span><span>This
is your chance to be part of our success story! </span></span></p><br><p><span><span> One</span></span></p><br><p><b><span><span> Main
Responsibilities :</span></span></b><br></p><br><p><span><span><span>ü</span></span></span><span><span>Develop the HR strategic
plan and align it with the company’s overall objectives.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Design and implement
compensation and benefits policies that ensure fairness, competitiveness, and
financial sustainability.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Review promotion plans and
succession planning for critical positions to ensure continuity and talent
sustainability.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Develop and update internal
HR policies and procedures in compliance with governmental regulations.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Supervise the preparation
and execution of the HR budget, including payroll, recruitment, training, and
other organizational activities.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Lead initiatives to improve
the work environment and develop employee engagement and motivation programs
that enhance productivity and job satisfaction.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Represent the HR department
before governmental and regulatory authorities regarding labor issues and
inspections.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Additional tasks to be
discussed during the interview. </span></span></p><br><br><span>Requirements<span><span>One of the leading Food Industries in Jordan looking to hire <br></span></span><br><span><span><b><u>"Human
Resources Manager" in Amman </u></b> with the following qualification :</span></span><br></span><p><span><span><span>-</span></span></span><span><span><b>Bachelor's degree in Human
Resources, Business Administration, or a related field. </b></span></span></p><br><p><span><span>- <b>Minimum</b><b> of 3 years'
experience in an HR supervisory role, preferably within an industrial or FMCG
environment. </b></span></span></p><br><p><span><span>- Strong knowledge of Jordan
Labor Law and HR best practices. </span></span></p><br><p><span><span><span>-</span></span></span><span><span>Excellent communication,
problem-solving, and leadership skills. </span></span><br></p><br><span><span>-</span></span><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br><br>
</div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Marketing Supervisor
<ul>
<li><span>Posting Date</span>: 11/06/2026</li> <li><span>Ref</span>: SJOR-143</li> <li><span>Position</span>: Marketing Supervisor</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> 5–7 years of experience in Marketing, Public Relations, Communications, or Customer Experience</li>
<li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 1,300 JOD to 1,800 JOD</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Overview Our client is a leading hospitality and resort organization seeking an experienced Marketing Supervisor to lead and oversee marketing, public relations, customer experience, and corporate communications activities. This role is responsible for enhancing brand awareness, strengthening the organization's market presence, improving customer satisfaction, and supporting the achievement of strategic business objectives through innovative marketing and communication initiatives. Description
<strong>Strategic Planning & Marketing Leadership</strong>
<ul>
<li>Develop and implement marketing and communication strategies aligned with the resort’s strategic and operational objectives.</li>
<li>Prepare annual marketing plans, define priorities, and oversee the execution of key marketing initiatives and campaigns.</li>
<li>Identify target customer segments and develop effective marketing approaches to maximize market reach and return on investment.</li>
<li>Lead the development of value propositions for the resort’s services and experiences.</li>
</ul>
<strong>Brand Management & Corporate Identity</strong>
<ul>
<li>Lead the development and enhancement of the resort’s brand identity and ensure consistency across all communication channels and marketing materials.</li>
<li>Protect and strengthen the resort’s image and reputation in local and regional markets.</li>
<li>Review and approve marketing and promotional materials to ensure alignment with brand guidelines.</li>
</ul>
<strong>Marketing Campaigns & Digital Marketing</strong>
<ul>
<li>Supervise the planning and execution of multi-channel marketing campaigns, including digital marketing, traditional advertising, and public relations activities.</li>
<li>Monitor and analyze campaign performance and implement continuous improvements to optimize results.</li>
<li>Develop innovative initiatives to increase visitor traffic, reservations, customer engagement, and revenue generation.</li>
</ul>
<strong>Public Relations & Media Management</strong>
<ul>
<li>Build and maintain strong relationships with media outlets, strategic partners, influencers, and external stakeholders.</li>
<li>Manage public relations activities, media communications, and reputation management initiatives.</li>
<li>Support crisis communication efforts and contribute to the development of effective response plans to protect the organization’s reputation.</li>
</ul>
<strong>Customer Experience Management</strong>
<ul>
<li>Oversee customer experience initiatives across all touchpoints.</li>
<li>Monitor customer satisfaction indicators and ensure critical customer issues are resolved effectively.</li>
<li>Transform customer feedback into actionable improvement initiatives that enhance service quality and customer loyalty.</li>
</ul>
<strong>Events & Activities Management</strong>
<ul>
<li>Plan and supervise events, promotional activities, and marketing activations that support the resort’s branding and business objectives.</li>
<li>Monitor event execution quality and evaluate the marketing impact of each initiative.</li>
</ul>
<strong>Team Leadership & Performance Management</strong>
<ul>
<li>Lead, coach, and develop the marketing, customer service, public relations, and events teams.</li>
<li>Define roles, responsibilities, and KPIs for team members.</li>
<li>Conduct performance evaluations and support continuous professional development.</li>
</ul>
<strong>Budget & Resource Management</strong>
<ul>
<li>Manage marketing budgets, monitor expenditures, evaluate campaign ROI, and ensure efficient allocation of resources.</li>
<li>Make informed budget allocation decisions based on campaign performance and business priorities.</li>
</ul>
<strong>Partnerships & Business Development</strong>
<ul>
<li>Develop strategic partnerships with tourism organizations, corporate entities, influencers, and other stakeholders.</li>
<li>Identify new marketing opportunities to expand brand visibility and business growth.</li>
</ul>
<strong>Governance & Compliance</strong>
<ul>
<li>Ensure compliance with internal policies, brand standards, and relevant marketing and communication regulations.</li>
<li>Represent the organization at industry events, official meetings, and public engagements as required.</li>
<li>Perform any other related duties as assigned by management.</li>
</ul>
Requirements
<ul>
<li><strong>Education:</strong> Bachelor’s degree in Marketing, Public Relations, Communications, Media, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 5–7 years of experience in Marketing, Public Relations, Communications, or Customer Experience, including at least 3 years in a supervisory role.</li>
<li><strong>Technical Training:</strong> Training in Digital Marketing, Event Management, Public Relations, or Crisis Communication is highly desirable.</li>
<li><strong>Skills:</strong> Strong strategic planning, brand management, communication, stakeholder management, customer engagement, and problem-solving skills.</li>
<li><strong>Technical Skills:</strong> Proven experience in digital marketing, social media management, campaign analytics, event management, content development, and customer satisfaction measurement tools.</li>
<li><strong>Leadership Competencies:</strong> Excellent leadership, coaching, team development, negotiation, presentation, and interpersonal communication skills.</li>
<li><strong>Languages:</strong> Fluent in Arabic and English.</li>
<li><strong>Location:</strong> Airport Road, South of Amman, Jordan.</li>
<li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li>
</ul>
Compensation & Benefits
<ul>
<li><strong>Salary Range:</strong> JOD 1,300 – 1,800 Monthly Package.</li>
<li><strong>Working Schedule:</strong> As per company policy.</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Guest rooms and public areas are inspected after cleaning by Housekeepers to ensure quality standards. Sold room reports are run, room status is verified, discrepant rooms are determined, cleaning priorities are set, and the status of departing guest rooms is updated. Assistance is provided to Housekeeping management in managing daily activities. A liaison role is taken to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Issues with discrepant rooms are documented and resolved with the Front Desk. Changes in room assignments are prepared, distributed, and communicated. Issues are communicated to the next shift.<br>Management support is given in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees. All company and safety and security policies and procedures are followed; maintenance problems, safety hazards, accidents, or injuries are reported; safety training and certifications are completed. Uniform and personal appearance are ensured to be clean and professional; confidentiality of proprietary information is maintained; company assets are protected. All guests are welcomed and acknowledged according to company standards; service needs of guests are anticipated and addressed; individuals with disabilities are assisted; guests are thanked with genuine appreciation. Communication with others is conducted using clear and professional language. Positive working relationships with others are developed and maintained; concerns of other employees are listened to and responded to appropriately. Adherence to quality expectations and standards is ensured. Objects weighing less than or equal to 55 pounds are moved, lifted, carried, and placed without assistance, and those exceeding 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces is required. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping is necessary. Standing, sitting, kneeling, or walking for an extended period across an entire work shift is required. Grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination, is essential. Work-related information is entered and located using computers and/or point of sale systems. Information is read and visually verified in a variety of formats (e.g., small print). Other reasonable job duties as requested by Supervisors are performed.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you become part of the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Be part of our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you become part of a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Reporting to the Director, Spa & Recreation, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Welcome guests to the Spa and ensure they have a safe and enjoyable experience</li><li>Ensure all guests are registered prior to using the fitness facility</li><li>To have full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned workplace.</li><li>Maintain current knowledge of all spa services, pricing, offerings, schedules, specials, and other services provided at the spa.</li><li>Provide bespoke guest service to every guest who enters the Gym and Spa as per the Fairmont Standard Operating Procedures</li><li>Ensure all guests are aware of the guidelines regarding the use of the facility</li><li>Maintain cleanliness of all types of equipment, public and service areas</li><li>Ensure guests members are aware of all programs and activities available</li><li>Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets</li><li>Schedule of all colleagues in all department of Recreation & Wellness and ensure smooth operation of the reception.</li><li>Provide guests with all information regarding the fitness facility and its offerings</li><li>Provide all administrative duties as required</li><li>Assist in promoting the facility and organizing special events as required</li><li>Report any equipment that needs servicing</li><li>Provide a high level of guest satisfaction through effective communication</li><li>The Recreation Supervisor is responsible for supporting the Director of recreation & Entertainment and the team to operational excellence while understanding and executing the short- and long-term goals established by the Director of Recreation & Entertainment.</li><li>Follow departmental policies and procedures</li><li>Follow all safety and sanitation policies</li></ul><p>Other duties as assigned</p><br><br>Qualifications<br><br><ul><li>Previous experience in a fitness facility an asset</li><li>Certification in CPR First Aid required</li><li>organized and a great team player</li><li>Passionate about wellness and a healthy working environment</li><li>Implementing programs whereby the Spa Journey intensifies through a combination of individual touches and experiences</li><li>Computer literate in Microsoft Window applications required</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Human resources coordinator</h4>
<p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p>
<p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s).</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p>
<p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>