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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The ultimate service of the consultancy is provide technical support to the UN-Habitat Jordan Head of Country office, project managers, and the project team to deliver the technical outputs to strengthen the agency’s programmatic approach for advancing greening and resilience in cities. The Junior Landscape Architect will provide support to the project team to help enable the delivery of the following outputs as required: Under the Rethinking Sahab Project: • Sahab's Green Public Space Plan Report. • Support the vegetation planning and implementation at the pilot sites in Sahab And under the "Smart Urban Water Management" project: • Knowledge Exchange Workshop Report • Hydrological Assessment for Selected Public Space(s) • Review of the “Typologies of Urban Green Infrastructure” Toolkit • Support the finalization of designs and implementation of sites<br> Work Location<br>Amman<br> Expected duration<br>6 months (part time)<br> Duties and Responsibilities<br>The United Nations Human Settlements Programme (UN-Habitat) is mandated by the United Nations General Assembly to promote social and environmentally sustainable towns and cities with the goal of providing adequate shelter for all, supporting the implementation of the Sustainable Development Goals as well as facilitate the implementation of the World New Urban Agenda. UN-Habitat has been operational in Jordan since 2005, cooperating with regional and international organizations, local authorities, civil society organizations, and private sector, to localize SDGs and promote the implementation of UN-Habitat global programmes in the country. In Jordan, UN-Habitat has been working with national and local stakeholders and communities to support sustainable urban development and resilience-building, focusing on its core thematic areas; Climate Change and City Resilience, Urban Data and Planning, SDG Localization, and Community- Led Public Space Development. Through several of these initiatives, Jordan has been selected as a pilot country for innovative approaches and had national and local officials participating in global and regional knowledge exchange. Under the Jordan Country Programme, normative and operational tools are strategically combined to leverage public spaces as catalysts for improving socio-economic conditions, strengthening climate resilience, fostering social cohesion, and enhancing the overall well-being of vulnerable communities. Targeting dense urban areas, industrial and heritage cities, affordable housing projects, poverty pockets, and refugee camps, these community-driven initiatives place particular emphasis on empowering vulnerable groups and adapting to the evolving needs of communities. Public space rehabilitation projects in cities such as Al-Salt, Madaba, Amman, Irbid, Ghor Al-Safi, Zarqa, Sahab, and others serve as vital entry points to advance social cohesion, create economic opportunities, and improve environmental quality, while also building climate resilience for vulnerable populations, including refugees and women. Background to the Rethinking Sahab Project: Sahab City faces a complex set of challenges related to urban growth, climate change, social development, and biodiversity loss. In 2024, UN-Habitat, in collaboration with Sahab Municipality, conducted a Multilayered Vulnerability Assessment (MVA) under the project “Accelerating the Implementation of the Paris Agreement by Building the Climate Resilience of the Urban Poor in Bolivia, Colombia, Ethiopia, Jordan, and Tunisia,” funded by the Spanish Agency for International Development Cooperation (AECID) and aligned with the global RISE UP programme. Applying a rigorous spatial methodology, the MVA identified and analyzed localized hotspots of vulnerability across Sahab, providing the basis for the development of an Urban Resilience Action Plan for Sahab City with actionable and locally tailored climate resilience and adaptation strategies. The MVA revealed that Sahab’s rapid industrialization and population growth have amplified environmental and health risks. Air quality is severely affected by industrial emissions, heavy traffic, and dust from stone-cutting sites, with pollutant levels far exceeding WHO guidelines. These levels pose serious risks of respiratory and cardiovascular diseases for residents. Compounding these risks is the scarcity of accessible green spaces. Green space per capita is only 0.275 m², compared to 2.5 m² in Amman and the internationally recommended 9 m². This deficit exacerbates the urban heat island effect, heightens flood risks, undermines biodiversity, and increases the pressure on infrastructure. The MVA recommended expanding green spaces, enhancing ecological connectivity, establishing buffer zones around industrial areas, and strengthening air quality management, flood resilience, and public health interventions. Building on these findings, the Sahab Urban Resilience Action Plan was developed, outlining 51 priority actions, of which 10 were considered urgent. The top priority identified was the promotion of urban greening to mitigate pollution, reduce heat stress, and improve overall livability in the city. In response, UN-Habitat Jordan, the Municipality of Sahab, and the Canton of Basel-Stadt launched the project “Rethinking Sahab: Urban Greening for a Resilient and Sustainable Future.” The project’s overall objective is to create a resilient, sustainable, and healthy urban environment in Sahab City, particularly in vulnerable areas with a high concentration of refugees, by integrating urban greening strategies, strengthening institutional and community capacities, and developing inclusive public spaces that improve quality of life while reducing environmental impacts. The project seeks to deliver three main outcomes: Outcome 1: Strengthened institutional knowledge and governance in Sahab municipality to promote greening of the city. Outcome 2: Enhanced Community Resilience, Social Cohesion, and Wellbeing of the Sahab Communities through the Provision of Safe, Inclusive, and Green Public Spaces as well as Waste Recycling and Urban Gardening Opportunities. Outcome 3: Increased Community Awareness on the Importance of Urban Greening in Open Spaces, Waste Recycling as well as Energy and Water Efficiency and Its Transformative Power to Strengthen Resilience, Health, and Safety in the City. The project adopts a phased, participatory approach, starting with citywide public space assessments and culminating in the implementation of pilot public space project(s). These phases include: Citywide Assessment and Green Public Space Plan: Using the UN-Habitat City-Wide Public Space Assessment toolkit, existing public spaces; including streets, rooftops of public buildings, vacant lands, and residual plots; will be mapped and evaluated, identifying gaps and opportunities for urban greening. Accordingly, based on these findings, a Green Public Space Plan will be co-developed with Sahab Municipality and community representatives to comprehensively guide future greening initiatives. Pilot Public Space Interventions: UN-Habitat Site-Specific Public Space assessment(s) will be conducted for the high-priority location(s) selected to identify needed interventions, integrating recycled materials, grey water systems, urban agriculture, and composting practices to maximize environmental benefits. Capacity Building, knowledge transfer, and Awareness Campaigns: Throughout the project phases, municipal authorities and communities will gain knowledge and tools for sustainable urban practices through workshops, training, and knowledge exchange missions in Jordan and Basel, and public outreach. The project introduces a holistic, community-driven approach, integrating the principles of green infrastructure, circularity and regenerative energy into urban greening. Participatory tools will serve as a crosscutting framework, ensuring inclusivity and fostering ownership among the residents of Sahab. The pilot public space project(s) will serve as catalysts, inspiring future greening initiatives across Sahab and attracting additional funding. Background to the Smart Urban Water Management Project: The project “Smart Urban Water Management: Enhancing the Adaptive Capacity and Urban Resilience of Amman through Urban Green Infrastructure” aims to enhance an enabling environment to address water challenges through the development and implementation of smart urban water management systems in Amman city, with a focus on strengthening adaptive capacities and promoting sustainable water management measures. It builds on the lessons learned and best practices of the above project the findings of the ‘Flood Risk Assessment and Flood Hazard Mapping of Downtown Amman,’ whereby interventions will be implemented in selected locations from the identified 120 flood hotspots. This targeted approach ensures that efforts are concentrated in areas with the highest need, maximizing impact and efficiency. Additionally, the project interventions will build on insights gained from “Al Zohour Green Triangle Pilot Project” which was implemented in one of the 120 locations and aims to replicate it in other selected locations and implement several flood mitigation measures. The project seeks to deliver two main outcomes: Outcome 1: Enhanced resilience of Amman to water-related challenges, including flash floods and water insecurity, through piloting short-term sustainable urban water management systems and flood mitigation measures. Outcome 2: Increased capacities and knowledge-exchange on sustainable urban drainage and stormwater management in the context of flash floods and water insecurity. Background on “GHAITH: Green Hydrology and Adaptive Infrastructure for Thriving Urban Habitats in North Jordan” Project By focusing on the intertwined and urgent issues of flash floods and water scarcity and building on the above project, this project aims to enhance an enabling environment to address water challenges through developing and implementing smart water urban management systems in Irbid and Mafraq, with a focus on strengthening adaptive capacities and promoting sustainable water measures. The project additionally builds on and draws on lessons from the integrated approach being implemented in the “Smart Urban Water Management” project in Amman with the support of the Embassy of the Kingdom of the Netherlands. It is structured around four interlocking components that, from evidence to pilot, create an enabling system for water resilience in Irbid and Mafraq. The first component is evidence-based planning, whereby the priority hotspots are refined and validated through a multi-criteria and multi-stakeholder approach, grounded in vulnerabilities. That evidence basis drives the second component, networked leadership by convening the “Mayors for Urban Resilience” and technical working groups to catalyse collaboration among city leaders, planners, and civil society, forging a shared vision and the institutional coordination needed for sustained action. The third component empowers youth and innovation as the Environmental Legacy Makers Award is scaled up to promote environmental consciousness and proactive engagement of university teams alike to propose nature-based, flood-resilient solutions, while building public awareness through targeted campaigns. Finally, the fourth component translates knowledge into practice through on-the-ground implementation of smart water-management systems and green infrastructure typologies to mitigate the impact of water challenges facing vulnerable districts in Irbid and Mafraq. Together, these components reinforce one another: evidence-based planning ensures pilots target the highly vulnerable and high-priority areas; political buy-in from networked leaders accelerates adoption and upscaling; youth engagement generates fresh ideas and community ownership; and visible pilot successes strengthen the case for green infrastructure for further investment. By synchronizing these gears, the project adopts a holistic, adaptive, and systematic approach that not only reduces flood and water-scarcity risks today but also builds the capacities and frameworks for continual, locally led urban resilience. Accordingly, these components have been translated into the following outcomes and outputs: Outcome 1: Enhanced resilience of Irbid and Mafraq to water-related challenges, including flash floods and water insecurity, through piloting sustainable urban water management systems and flood mitigation measures. Outcome 2: Strengthened capacities and knowledge-exchange among city leaders, technical experts, and stakeholders on innovative, sustainable green infrastructure solutions to address flash floods and water insecurity. Accordingly, UN-Habitat is seeking to recruit a qualified Junior Landscape Architect to assist the project team in successfully implementing the activities required in Phase 1: Citywide Assessment and Green Public Space Plan under the "Rethinking Sahab" project, and the delivery of Outcome 1 and 2 under the “Smart Urban Water Management” project. Reporting Line: The consultant will be hired and work under the overall supervision of the UN-Habitat Jordan Head of Country office, and project coordinators. Duties and responsibilities: As per the ToR, the consultant will support the UN-Habitat Jordan head of Country office, and Project managers. They will interact with certain stakeholders of the Programme on behalf of UN-Habitat and therefore he/she will be appointed on the basis of securing the highest standards of efficiency, competence, and integrity. As a UN representative, he/she is expected to exhibit and adhere to the highest standards of ethical conduct. The consultant will be responsible for providing technical advice for effective coordination and implementation of the projects’ activities including: • Support project coordinators in the effective and timely execution of UN-Habitat programme by providing the appropriate technical support. • Conduct desktop research and collect available relevant data. • Provide technical support for the development and finalization of assessment reports, including the formulation of evidence-based recommendations. • Draft narrative sections and map development, as requested, for inclusion in reports, including, but not limited to, introductions, optimal urban greening practices, hydrological recommendations, and public space development. • Provide logistical support in the preparations and organization of capacity building workshops and meetings, including preparing agendas and invitations, and developing presentations. • Prepare reports and meeting minutes to facilitate the dissemination of project information to the network of stakeholders engaged in project-related meetings and workshops. • Provide technical support in translating documents and assessments. • Provide technical support for the planning and implementation of the second phase of the Environmental Legacy Makers Award. • Review and provide feedback for urban greening and climate change reports, guidelines, and designs developed under relevant projects, including of the ‘Typologies of Urban Green Infrastructure’ planning and design toolkit and green infrastructure designs. • Provide additional technical support as required within the scope of the related projects.<br> Qualifications/special skills<br>• Advanced degree in landscape architecture, agriculture, or a related field is required. A first-level university degree with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. • Up to 2 years of experience related landscape architecture, agriculture engineer, or any related field is required • Understanding of and experience in greening practices is required. • Ability to conduct research and analysis and strong synthesis skills are required. • Competencies with office software packages (Adobe, MS Word, Excel, etc.) are required. • Working experience with international development organizations is desirable. • Strong written and oral communication skills are desirable.<br> Languages<br>• English and French are the working languages of the United Nation Secretariat, for this position fluency in English and Arabic (both oral and written) is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Main Purpose</strong><br>• Foster a lasting culture of patient safety and continuous improvement, ensuring these val-ues are internalized at all levels of the organization.<br>• Anchor quality governance into RSH's institutional structures and leadership practices until it operates independently of this position.<br>• Transfer quality management expertise to national staff through structured capacity-building, coaching, and a phased handover of responsibilities.<br>• Ensure the continuity and coherence of the quality and risk management strategy, in alignment with MSF policies and institutional orientations (internal control, safeguarding, protection) and RSH operational priorities.</p><p><strong>Context</strong><br>• Reconstructive Surgery Hospital average of 550 admissions per year<br>• Over 1000 surgeries annually,<br>• 56 surgical beds and 126 rehabilitation beds,<br>• 2 OTs for orthopedic, maxillo-facial and plastic surgeries,<br>• OPD with in average 550 consultations / month<br>• Physiotherapy and mental health and psychosocial departments, and a micro laboratory within the hospital</p><p><strong>Specific Responsibilities</strong></p><p><strong>Patient safety culture and patient centered approach</strong><br>• Sustain and reinforce a culture of continuous improvement and patient safety, ensuring these values are internalized by staff at all levels.<br>• Embed the Patient-Centered Approach into daily operations and institutional routines, in alignment with MSF quality of care policy and international standards.<br>• Act as an active member of the PCA Committee with the hospital director, progressively enabling national members to lead its agenda.<br>• Oversee patient feedback and complaint mechanisms (satisfaction surveys, patient interviews, complaints), supporting national staff to manage these independently.<br>• Ensure the risk management system (adverse event reporting, MMR/case reviews, corrective action monitoring) operates continuously<br>• Capitalize on RSH's quality journey to contribute to MSF's broader institutional learning and support potential replication in other missions.</p><p><strong>Quality and risk management governance and environment</strong><br>• Work with hospital leadership to anchor quality governance into day-to-day operations<br>• Maintain and update the documentation management system (protocols, procedures, guidelines), with national staff progressively managing routine maintenance.<br>• Support mission leadership in mapping, harmonizing, and centralizing cross-cutting institutional frameworks (safeguarding, internal control, protection) to make them actionable, eliminate duplication, and ensure coherent integration with the quality and risk management system.<br>• Establish clear communication channels to disseminate information on quality initiatives, achievements, and areas requiring attention, fostering a transparent and accountable environment.<br>• Liaise with MSF referents and partners when required<br>• Participate in weekly management meetings as a member of RSH's coordination team.<br>• Upon request, present the quality approach and support other missions in replicating RSH's experience.</p><p><strong>Capacity building and staff empowerment</strong><br>• Conduct a training needs assessment across RSH departments, identifying gaps in quality tools, project management methods, and risk management processes.<br>• Design and implement a capacity-building curriculum tailored to different staff profiles (healthcare providers, clinical leads, managers), covering: quality improvement methodologies (PDCA, root cause analysis, audit cycles), project management fundamentals, documentation and protocol management, risk identification, indicator monitoring, facilitation and communication techniques.<br>• Deliver hands-on training sessions, workshops, and practical coaching, prioritizing learning-by-doing over theoretical instruction.<br>• Mentor and coach healthcare providers and managers individually, progressively stepping back from direct execution toward facilitation and oversight.<br>• Establish progressive autonomy milestones with defined timelines and competency validation criteria, aligned with the project roadmap.<br>• Co-develop with hospital leadership and HQ a phased transition roadmap with clear milestones, timelines, and responsibility transfers; regularly assess progress and adjust accordingly.<br>• Document training activities, participation, and competency assessments to track progress toward team ownership objectives.<br>• Engage in continuous learning and incorporate relevant advancements into the hospital's quality framework.</p><p><strong>Additional Activities</strong>:<br>• Supervise and progressively delegate the coordination of the protocol library and annual action plan monitoring to the medical secretary.<br>• Monitor qualitative indicators and provide methodological support for audits, with decreasing direct involvement over time.<br>• Provide methodological and project management support for improvement initiatives on patient pathways and care organisation efficiency.<br>• Ensure monitoring frameworks and indicators are understood and used autonomously by relevant staff.</p><p>Working hours: Office hours<br>Position based in Amman s Reconstructive Surgery Hospital</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong>:<br>• Degree in quality management<br>• or degree in nursing plus experience in quality management.</p><p><strong>Experience</strong>:<br>• Desirable: 5-years experience in quality management in hospital setting.<br>• Having worked in MSF or other NGO s and in developing countries is a plus.</p><p><strong>Languages</strong><br>Mission language (English) essential, local language (Arabic) desirable.</p><p><strong>Competencies</strong><br>• Training design and facilitation<br>• Project management<br>• Leadership<br>• Result-oriented<br>• curiosity<br>• Teamwork.<br>• Ability to federate<br>• Facilitation skills<br>• Listening capacity</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Tech for People Unlocks the Future</strong></p><br><p>At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.</p><br><p>With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.</p><br><p><strong>Devoteam Culture & Values:</strong></p><br><p>True innovation is born from a powerful culture, fused with meaningful values.</p><br><p><strong>Culture:</strong></p><br><ul><li><strong>Fair and courageous</strong><br>
Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.</li><li><strong>Ambition and results</strong><br>
Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.</li><li><strong>Learning and innovating</strong><br>
Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.</li><li><strong>Caring and sharing</strong><br>
A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.<br>
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers, knowing that success is the result of collaboration. </li></ul><p><strong>Because alone, we go faster – but together, we go further.</strong></p><br><p><strong>Values:</strong></p><br><ul><li>Respect</li><li>Frankness</li><li>Passion</li></ul><p><strong>To know more about us, please visit:www.devoteam.com</strong></p><br><br>Job Description<br><p>As a Talent Acquisition Consultant at Devoteam, you will be responsible for identifying, attracting, and hiring top-tier technical talent. You will work closely with our hiring managers and HR team to ensure that we have the right people in the right roles to drive the success of our company.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Talent Sourcing:</strong> Identify and source high-caliber technical candidates through various channels, including online job boards, social media, networking, and referrals.</li><li><strong>Candidate Screening:</strong> Review resumes and applications, conduct initial phone screens, and evaluate candidates' qualifications and fit for specific roles.</li><li><strong>Interview Coordination:</strong> Schedule and coordinate interviews with hiring managers, ensuring a smooth and positive candidate experience.</li><li><strong>Assessment and Evaluation:</strong> Administer technical assessments and evaluate candidates' skills and competencies, ensuring alignment with job requirements.</li><li><strong>Candidate Relationship Management:</strong> Build and maintain strong relationships with candidates, keeping them informed and engaged throughout the hiring process.</li><li><strong>Market Research:</strong> Stay updated on industry trends and market conditions to provide insights and guidance on talent acquisition strategies.</li><li><strong>Employer Branding:</strong> Contribute to enhancing our employer brand by crafting compelling job descriptions and promoting our company culture.</li><li><strong>Data Management:</strong> Maintain accurate records and documentation of candidate interactions in our applicant tracking system (ATS).</li><li><strong>Collaboration:</strong> Work closely with hiring managers to understand hiring needs and provide timely feedback and insights to improve the selection process.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Human Resources, Business, or a related field.</li><li>1-3 Years of Experience in recruitment.</li><li>Proven experience as a Technical Recruiter, with a focus on technical roles within the technology industry.</li><li>Strong understanding of technical skills and the ability to assess candidates' technical proficiency.</li><li>Excellent communication and interpersonal skills, with the ability to build relationships with candidates and team members.</li><li>Familiarity with applicant tracking systems.</li><li>Proactive and detail-oriented, with a strong sense of urgency and a commitment to meeting deadlines.</li><li>Excellent Presentation skills.</li></ul><br><br> </div>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Generating sales:</strong> Develop and execute strategies to drive food and beverage sales, focusing on both individual guests and group bookings.<br>
<strong>Client relationships:</strong> Cultivate strong relationships with corporate clients, event planners, and local businesses to promote our dining offerings and secure bookings.<br>
<strong>Menu promotion:</strong> Work closely with our culinary team to promote seasonal menus, special promotions, and unique dining experiences.<br>
<strong>Market analysis:</strong> Stay informed about industry trends, competitor activities, and market demands to identify new sales opportunities.<br>
<strong>Reporting:</strong> Prepare regular sales reports and presentations to track performance against targets and identify areas for improvement.</p>
<h4>Qualifications</h4>
<ul>
<li>Proven experience in a sales role within the hospitality industry, preferably in food and beverage.</li>
<li>Strong negotiation and communication skills, with the ability to build rapport and influence decision-makers.</li>
<li>Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.</li>
<li>Knowledge of local market trends and customer preferences in the food and beverage sector.</li>
<li>Bachelor's degree in hospitality management, business administration, or a related field is preferred.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="ql-align-right" > </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company:MercerDescription:About Marsh<p>Marsh is the world’s leading insurance broker and risk advisor. We protect and promote possibility—helping our colleagues, clients, and communities thrive. We are part of Marsh McLennan, a global professional services firm with expertise in risk, strategy, and people.</p><br>The Role<p>We are seeking a detail-oriented and proactive<b> Junior Operations Colleague</b> to support our<b> code setup and invoicing</b> processes. This role is ideal for someone with<b> 2–3 years of operations experience</b> who enjoys working with data, improving process discipline, and partnering with stakeholders to ensure accurate financial transactions.</p><br><p>You will play an important role in maintaining high standards of<b> data accuracy, compliance, and operational reporting</b> , while also providing<b> insightful analytics</b> that supports sound decision-making.</p><br>What You Will Be Responsible For<ul><li><b>Data management:</b>Maintain and organize business data (e.g., customer records, financial information, employee records) ensuring accuracy, completeness, and confidentiality.</li><li><b>Financial administration:</b>Support invoicing, collections coordination, and code management. Partner with Finance to maintain accurate records and support compliance.</li><li><b>Project coordination:</b>Assist with operational/project activities such as creating project codes, tracking progress, and coordinating with colleagues to help meet deadlines.</li><li><b>Communication and correspondence:</b>Draft and edit emails, memos, and other written communications for internal and external stakeholders.</li><li><b>Reporting and analytics:</b>Generate, reconcile, and analyze reports related to invoicing, code management, and operational metrics for management review.</li><li><b>Policy and procedure compliance:</b>Follow and reinforce company policies and procedures; stay informed on relevant regulations impacting operations.</li><li><b>Problem solving and decision support:</b>Identify operational challenges, propose solutions, and provide data-driven analysis to support decisions.</li><li><b>Audit support:</b>Assist with audit-related activities, including documentation, evidence gathering, and follow-ups.</li></ul>What You Need to Have<ul><li><b>Bachelor’s degree</b></li><li><b>2–3 years of experience</b>in operations, finance, or a related role</li><li>Strong organizational and time management skills with the ability to manage multiple priorities</li><li>Excellent written and verbal communication skills and comfort collaborating with stakeholders at different levels</li><li>Strong attention to detail and a high standard of accuracy</li><li>Solid analytical capability—able to interpret data and generate clear insights</li><li>Sound judgment and problem-solving skills</li></ul>What Makes You Stand Out<ul><li>Experience working with invoicing, collections processes, or cost/project code setup</li><li>Advanced Excel skills (pivot tables, lookups, reconciliation)</li><li>Comfort working in a process-driven environment with deadlines and controls</li></ul>Why Join Marsh<p>At Marsh, we help you grow through professional development, stretch opportunities, and exposure to a global network of colleagues. We value inclusive teams, collaboration, and doing what’s right for our clients and each other.</p><br>How to Apply<p>Submit your application through our internal/external careers site, including your resume. Selected candidates will be contacted for next steps.</p><br><p><i>Marsh is an equal opportunity employer. We are committed to a diverse, inclusive, and flexible work environment. Reasonable accommodations are available for applicants with disabilities.</i></p><br><p><span>Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.</span></p><br><p><span>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.</span></p><br><p><span>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.</span></p><br>Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for:</strong></span></span></p><br><p><span><span>We are seeking an experienced <strong>Global Shelter & Settlements (S&S) Adviser</strong> to support NRC's programmes across the <strong>MENA region</strong>. In this role, you will provide strategic and technical leadership to Country Offices and Regional Offices, ensuring that high-quality Shelter & Settlements strategies, systems, policies, tools, and practices are effectively developed and implemented. You will work closely with S&S Specialists, Programme Development Managers, and Heads of Programme to strengthen programme quality, drive technical excellence, and support the delivery of impactful humanitarian responses.</span></span></p><br><p><span><span>As the Global S&S Adviser, you will play a key role in programme development by contributing to regional and country-level proposal design, identifying funding opportunities, and ensuring compliance with donor requirements. You will provide technical oversight, advisory support, and capacity strengthening to Country Office teams within your area of expertise. In addition, you may serve as the focal point for a specific region and/or technical area within the global S&S team, providing guidance and support to fellow advisers while contributing to broader global initiatives and organisational learning.</span></span></p><br><p><span><span>The Global S&S team operates within NRC's technical matrix structure, collaborating closely with technical and operational colleagues across Country Offices, Regional Offices, and the Global Programme function. As part of a team of global advisers, you will maintain a technical relationship with country-based S&S specialists and regional programme teams, helping to shape global policy, strategy, and technical direction. Success in this role requires a collaborative approach, strong stakeholder engagement, and a commitment to fostering innovation and shared learning across NRC.</span></span></p><br><p><span><span><strong>What you will do:</strong></span></span></p><br><p><span>Policy, Strategy and </span><span>programme</span><span> development</span></p><br><ul><li><p><span>Responsible for ensuring compliance and adherence to NRC policies, guidance and procedures in relation to the S&S area while contributing to the development of policies, strategies, tools and new approaches with a focus on innovation and piloting. </span></p><br></li><li><p><span>Responsible for supporting the development of country/regional core competence strategies and implementation plans in line with global policies and global and regional strategies. </span></p><br></li><li><p><span>Work within the Global Programme Section to contribute to specific areas of innovation and development, including piloting and learning from experiences at the country office and regional level. </span></p><br></li><li><p><span>Contribute to the resource mobilization and fundraising for country, multi-country and regional </span><span>programme</span><span> development related to </span><span>S&S</span><span>. </span></p><br></li></ul><p><span>Technical development, support, and capacity building </span></p><br><ul><li><p><span>Technical supervision of Country and Regional Office Specialists and Programme Development Managers, including providing strategic advice, technical support, capacity building, staff training, and contributing to recruitment</span><span>. </span></p><br></li><li><p><span>Ensure that </span><span>S&S</span><span> based programming approaches contribute to integrated response and analysis. </span></p><br></li><li><p><span>Contribute to the NRC global development of the </span><span>S&S</span><span>, through collaborative working with and contribution to the NRC Global </span><span>S&S</span><span> development, and by sharing learning and expertise with the Global level and Regional and Country Offices. </span></p><br></li><li><p><span>Facilitate and stimulate an environment conducive to innovation. Keep informed on innovation insights and analysis of relevance to </span><span>S&S</span><span>. Ensure this knowledge is integrated into the systems and culture of the organisation at country and regional levels.</span></p><br></li></ul><p><span><span>Quality standards, data analysis and MEL</span></span></p><br><ul><li><p><span>Provide strategic advice, technical support, and capacity building to Country and Regional Offices to ensure quality programming of core competencies, including Safe and Inclusive Programming.</span></p><br></li><li><p><span>Lead the institutionalization, roll-out, and capacity building of sector-specific MEL tools at Country Offices, ensuring effective planning, implementation, and data utilization.</span></p><br></li><li><p><span>Support and monitor compliance with the Response Policy and ensure quality oversight of core competency-related MEL, including data quality checks, Theory of Change reviews, and sign-off on evaluations and research.</span></p><br></li><li><p><span>Promote and document learning activities, contributing to strategic evaluations and research, and disseminating sector-specific learning and good practices at all levels, including direct support to Country Offices.</span></p><br></li></ul><p><span><span>Networking, representation and relationships</span></span></p><br><ul><li><p><span>Responsible for identification, development and maintenance of relationships with relevant stakeholders (e.g., donors, Clusters/Working Groups, UN agencies, NGOs, research- and educational institutions, private sector) related to programmes in general and more specifically as related to NRC’s Core Competencies. </span></p><br></li><li><p><span>Work in partnership with the regional and country office advocacy leads to identify and develop regional advocacy issues related to the core competence. </span></p><br></li></ul><p><span><span>Please download the</span></span><span><span> <strong>detailed job description </strong></span></span><span><span> to learn more about this position. </span></span></p><br><p><span><span><strong>What you will bring:</strong></span></span></p><br><ul><li><p><span><span>Minimum 6 years of relevant professional experience in a similar position within the humanitarian field or similar. </span></span></p><br></li><li><p><span><span>In-depth knowledge of and experience with NRC’s specialised areas of expertise </span></span></p><br></li><li><p><span><span>Proven experience in programme quality and strategic approaches to programme development.</span></span></p><br></li><li><p><span><span>Experience of developing practical tools and resources.</span></span></p><br></li><li><p><span><span>Experience of programme quality assessments, programme development and delivery.</span></span></p><br></li><li><p><span><span>Experience of delivering learning and development as part of quality improvement and capacity building.</span></span></p><br></li><li><p><span><span>Experience from different countries from across more than one NRC region.</span></span></p><br></li><li><p><span><span>Extensive experience in programming in complex and volatile contexts.</span></span></p><br></li><li><p><span><span>Willingness to travel to high-risk COs (including area offices and field offices).</span></span></p><br></li><li><p><span><span>Willingness to keep HEAT training valid. </span></span></p><br></li><li><p><span><span>Fluency in English, both written and verbal. Knowledge of French, Spanish or Arabic is considered an advantage. </span></span></p><br></li><li><p><span><span>Understanding of and commitment to organisational learning, and the role and contribution of Monitoring, Evaluation and Learning to quality management and development.</span></span></p><br></li><li><p><span><span>Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building.</span></span></p><br></li><li><p><span><span>Understanding and experience of the specific demands of S&S within (named Region, Country) contexts. </span></span></p><br></li><li><p><span><span>Understanding of and commitment to integrated response approaches. </span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span>Duty station: Mobile contract based in Amman and/or Resident contract for nationals of countries in the MENA region, with ability to travel across the region. </span></p><br></li><li><p><span>Contract: Temporary (2 years).</span></p><br></li><li><p><span>Travel: up to 40% including up to 30 days deployment at a time.</span></p><br></li><li><p><span>Salary/benefits: Grade 9 on NRC’s </span><span><span><strong>Resident or Mobile</strong></span></span><span> salary scale, with accompanying terms and conditions. </span></p><br></li><li><p><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></p><br></li><li><p><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></p><br></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><p><span><span>For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place.</span></span></p><br></li><li><p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.</span></span></p><br></li></ul><p><span></span></p> </div>
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>RESPONSIBILITIES</b></span></div><div><span >Programmes Oversight and Quality Control</span></div><div><span ><br></span></div><div><span >Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities;</span></div><div><span >In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors;</span></div><div><span >Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner.</span></div><div><span >Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes:</span></div><div><span >regular follow-up and check-ins to project plan and identify any challenges or bottlenecks;</span></div><div><span >supporting in building and maintaining external relationships as relevant;</span></div><div><span >empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff;</span></div><div><span >supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare.</span></div><div><span >Review information products, to ensure that products are of high quality and effectively inform target audiences.</span></div><div><span >Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements;</span></div><div><span >Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</span></div><div><span ><br></span></div><div><span >Training and staff capacity development</span></div><div><span ><br></span></div><div><span >Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions;</span></div><div><span >Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</span></div><div><span >Grants development, management, and oversight</span></div><div><span ><br></span></div><div><span >Under the supervision of the Country Representative and with support from Research Managers and project focal points, contribute to identifying funding opportunities, drafting proposals, and conducting initial discussions with donors/partners</span></div><div><span >In coordination with the Country Representative, maintain IMPACT oPt’s strong relationships with its existing donors through regular meetings to brief on project progress, key developments in the oPt context and coordination structure, findings from assessments, concerns with regards to information gaps, as well as development of new grants as needed.</span></div><div><span >Together with the Country Representative, develop IMPACT oPt’s project development strategy, including exploring partnerships with new donors, mapping potential donors, and conducting prospect research.</span></div><div><span >Support the Country Representative and project development department in tracking donor requirements and deadlines, via delegation and follow-up of tasks to focal points, review, and in some cases drafting of reports;</span></div><div><span >Lead on building systems to externalise institutional knowledge, to ensure lessons-learned are not lost with staff turnover.</span></div><div><span >Human Resource Management (recruitment and staff welfare)</span></div><div><span ><br></span></div><div><span >Together with the Country Representative, identify needs for staff recruitment, including capacity or skills gaps within the units.</span></div><div><span >Drafting of ToRs together with the SMT, liaison with HR at IMPACT Headquarters, conducting interviews, or supporting Research Managers to conduct strong interviews.</span></div><div><span >Together with the Country Representative, ensure that appraisals, contract renewals, and recruitments are done in timely manner to minimise gaps in the team.</span></div><div><span >Together with the Country Representative, maintain team morale, a strong team spirit, and monitor staff welfare, as well as help ensure team cohesion between bases, and within and across units.</span></div><div><span >External engagement (donor engagement, external representation, advocacy, partnership development and maintenance)</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIREMENTS</strong></p><ul><li>Excellent academic qualifications, including a Master s degree in relevant discipline required;</li><li>At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role;</li><li>Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;</li><li>Experience with external engagement (donors, partners and other key stakeholders) required;</li><li>Familiarity with the humanitarian coordination system required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Understanding of processes involved in conducting assessments required;</li><li>Excellent communication and drafting skills required for effective reporting;</li><li>Excellent analytical skills required;</li><li>Experience managing multiple budgets an asset;</li><li>Ability to work independently and manage people remotely required;</li><li>Demonstrable ability to work under pressure and meet competing deadlines required;</li><li>Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;</li><li>Good understanding of the oPt context - past experience in the region is desirable;</li><li>Fluency in English required;</li><li>Ability to operate Microsoft Word and Excel required;</li><li>A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>Working at Freudenberg: We will wow your world!</span></b></p><br><span>Responsibilities:</span><p><span>Key Responsibilities </span> </p><br><ul><li><p><span><span>Troubleshoot and repair machines </span></span></p><br></li><li><p><span><span>Reduce downtime of machines to support production demand</span></span></p><br></li><li><p><span><span>Design, engineer, and fabricate machine parts as required </span></span></p><br></li><li><p><span><span>Perform preventative maintenance on machines as scheduled </span></span></p><br></li><li><p><span><span>Meet with production leads and supervisors regarding operation of machines </span></span></p><br></li></ul><p>Additional<span> Responsibilities </span> </p><br><ul><li><p><span><span>Basic PLC knowledge and troubleshooting</span></span></p><br></li><li><p><span><span>Assist in the maintenance and repair production equipment’s</span></span></p><br></li><li><p><span><span>Perform routine maintenance functions and adjustments to equipment’s</span></span></p><br></li><li><p><span><span>Responsible for shop cleanliness, </span><span>safety</span><span> and compliance</span></span></p><br></li><li><p><span><span>Follow Health, Safety, Environmental, Quality and Lean standards</span></span></p><br></li></ul><p><span><span>Interactions: </span></span> <span><span>All functional areas of Production </span></span> </p><br><span>Qualifications:</span><p><span>Work Experience and Education </span> </p><br><ul><li><p><span><span>High School diploma or </span><span>equivalent level of education required</span></span></p><br></li><li><p><span><span>5+ years of machine repair experience in Production setting</span></span></p><br></li><li><p><span><span>Prior experience performing preventative Maintenance on machines</span></span></p><br></li><li><p><span><span>Electrical experience</span></span></p><br></li><li><p><span><span>Pneumatic experience</span></span></p><br></li><li><p><span><span>Prior experience effectively trouble-shooting automation equipmen</span><span>t</span></span></p><br></li></ul><p><span>Specific knowledge </span> </p><br><ul><li><p><span><span>Mechanical aptitude </span></span></p><br></li><li><p><span><span>Basic PLC knowledge and troubleshooting</span></span></p><br></li><li><p><span><span>Lift objects of various shapes, </span><span>sizes</span><span> and weights </span></span></p><br></li><li><p><span><span>Excellent listening skills and ability to follow instructions as well as provide directions on step-by-step repair process</span></span></p><br></li><li><p><span><span>Motivated, organized, eager to learn and possess a positive attitude toward the job</span></span></p><br></li></ul><p><span>Specific competencies </span> </p><br><ul><li><p><span><span>Motivated individuals who want to work and will show up to their scheduled shifts on time and excited and ready to work</span></span></p><br></li><li><p><span><span>High level of accuracy and attention to detail</span></span></p><br></li><li><p><span><span>Priorities setting capabilities, time management and flexibility</span></span></p><br></li><li><p><span><span>Trouble shooting and learning</span></span></p><br></li><li><p><span>Strong communication skills </span></p><br></li></ul><p> </p><br><p><span>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.</span></p><br>Freudenberg Vileda Jordan Ltd. </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>On-Ground Infrastructure Support:</strong> Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><p><strong>Ticket-Driven Workflow:</strong> Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><p><strong>User Experience Optimization:</strong> Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><p><strong>Asset Management:</strong> Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><p><strong>Operational Alignment:</strong> Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure & Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing & SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2 – 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p>
<h4>TLS business unit overview</h4>
<p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p>
<h4>How you’ll contribute</h4>
<p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p>
<ul>
<li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li>
<li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li>
<li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li>
<li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li>
<li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li>
<li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li>
<li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li>
<li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li>
<li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li>
<li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li>
<li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li>
</ul>
<h4>What you’ll bring</h4>
<ul>
<li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li>
<li>Excellent communication (verbal and written) skills.</li>
<li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li>
<li>Technical knowledge and experience in evaluating tender responses are advantageous.</li>
<li>Education: Bachelor's degree or equivalent.</li>
<li>Years of experience: 4+ years in business development.</li>
<li>Fluency in spoken and written English is essential.</li>
<li>Previous experience in strategy consulting or management consulting is a plus.</li>
<li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li>
<li>Proficiency in Salesforce is an advantage.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Deliver professional MBA-level training programs in business administration, management, and leadership.</p><p>Prepare and deliver high-quality training materials, presentations, case studies, exercises, and assessments.</p><p>Train participants on key business disciplines including strategy, leadership, marketing, finance, HR, operations, entrepreneurship, and business planning.</p><p>Apply real-world business cases, market examples, simulations, and practical exercises to enhance learning outcomes.</p><p>Facilitate interactive discussions, workshops, group activities, and business case analysis.</p><p>Support trainees in developing business plans, strategic plans, feasibility studies, presentations, and management reports.</p><p>Assess participant progress through assignments, presentations, practical tasks, and feedback sessions.</p><p>Customize training content based on participant background, business needs, and program objectives.</p><p>Maintain a professional learning environment that encourages critical thinking, problem-solving, leadership, and decision-making skills.</p><p>Contribute to curriculum development, course improvement, and training quality enhancement.</p><strong>Core Training Areas</strong><ul><li>Strategic Management and Business Planning</li><li>Leadership and Organizational Behavior</li><li>Marketing Management and Sales Strategy</li><li>Financial Management and Business Analysis</li><li>Human Resource Management</li><li>Operations and Process Management</li><li>Entrepreneurship and Innovation</li><li>Project Management Fundamentals</li><li>Business Communication and Presentation Skills</li><li>Corporate Governance, Ethics, and Decision-Making</li><li>Feasibility Studies and Market Analysis</li><li>Change Management and Organizational Development</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5-10 years of proven experience in business training, management education, executive training, or corporate learning.</li><li>MBA degree or relevant postgraduate qualification in Business Administration, Management, Finance, Marketing, or a related field is strongly preferred.</li><li>Strong understanding of modern business practices, corporate management, entrepreneurship, and leadership development.</li><li>Proven ability to deliver professional training to adults, professionals, managers, entrepreneurs, and corporate teams.</li><li>Excellent presentation, communication, facilitation, and public speaking skills.</li><li>Ability to simplify complex business concepts and connect them to practical workplace scenarios.</li><li>Strong experience in preparing business training materials, case studies, assessments, and practical assignments.</li><li>Ability to work onsite in Irbid, Jordan.</li><li>Previous experience as a university lecturer, corporate trainer, business consultant, executive coach, or management professional.</li><li>Experience delivering training for companies, training centers, universities, incubators, or entrepreneurship programs.</li><li>Professional certifications in business, leadership, project management, training, or coaching are an advantage.</li><li>Experience in designing MBA-style short courses, executive education programs, or professional development programs.</li><li>Ability to deliver training in English and/or Arabic.</li></ul><strong>Skills</strong><ul><li>Strategic thinking</li><li>Business analysis</li><li>Leadership development</li><li>Adult learning and facilitation</li><li>Professional communication</li><li>Problem-solving and decision-making</li><li>Curriculum development</li><li>Case-study-based teaching</li><li>Coaching and mentoring</li><li>Training quality management</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.<br> This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers.<br> The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.<br> Key Responsibilities Design, implement, and deliver enterprise infrastructure projects for enterprise customers.<br> Lead technical engagements and provide expert guidance throughout the project lifecycle.<br> Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.<br> Build, present, and clearly articulate technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.<br> Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.<br> Identify technical risks and challenges proactively and implement effective mitigation strategies.<br> Communicate complex technical concepts effectively to both technical and non-technical stakeholders.<br> Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> Requirements Education Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.<br> Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.<br> Technical Skills Strong knowledge and hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Experience mentoring and coaching junior engineers.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> Chain Reaction is looking for a Senior Creative Copywriter to join the team.<br> The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion.<br> By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> We’re looking for a proven, talented, and experienced Senior Creative Copywriter who has an endless stream of original, impactful ideas.<br> Someone whose skill sets are dexterous and networks, well-connected.<br> We want confident, conceptual, and collaborative thinkers who display an innate drive, hunger, and ambition to push creative boundaries and make industry-defining work.<br> Desired Skills: · Digitally driven: Having a strong desire to work in digital media with a “learning never stops” attitude towards technology.<br> · A vital piece of our puzzle : Where your skills fit perfectly within our team to accomplish our shared goals; working together with designers, social media managers, paid media account managers and strategy team.<br> · A resource maestro: With a masterful ability to leverage and optimize relevant resources and ensure that projects stay on task & on brief.<br> · A Mind-reader of the masses : Exhibiting A keen understanding of the needs, motivations and aspirations of our audiences speaking to them in the most effective, compelling and engaging way possible.<br> · A language whisperer: Skillfully crafting English and Arabic content that strikes the perfect chord of eloquence, precision, and impact, surpassing client expectations.<br> A high level of English language skills is a must.<br> Qualifications: · 5-7 years of strong work experience in a creative agency – and a killer portfolio that highlights the amazing work you’ve done · Mastery in developing copy for a range of marketing and communications materials, both online and offline · Energetic, have a distinct sense of humor, and an open & curious mind (yes, these things really do matter) · Strong communication skills that leave no room for questions – you’re straightforward, you’re candid and, above all, you’re thoughtful.<br> Ability to manage a team of writers</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> Chain Reaction is looking for a Senior Creative Copywriter to join the team.<br> The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion.<br> By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> We’re looking for a proven, talented, and experienced Senior Creative Copywriter who has an endless stream of original, impactful ideas.<br> Someone whose skill sets are dexterous and networks, well-connected.<br> We want confident, conceptual, and collaborative thinkers who display an innate drive, hunger, and ambition to push creative boundaries and make industry-defining work.<br> Desired Skills: · Digitally driven: Having a strong desire to work in digital media with a “learning never stops” attitude towards technology.<br> · A vital piece of our puzzle : Where your skills fit perfectly within our team to accomplish our shared goals; working together with designers, social media managers, paid media account managers and strategy team.<br> · A resource maestro: With a masterful ability to leverage and optimize relevant resources and ensure that projects stay on task & on brief.<br> · A Mind-reader of the masses : Exhibiting A keen understanding of the needs, motivations and aspirations of our audiences speaking to them in the most effective, compelling and engaging way possible.<br> · A language whisperer: Skillfully crafting English and Arabic content that strikes the perfect chord of eloquence, precision, and impact, surpassing client expectations.<br> A high level of English language skills is a must.<br> Qualifications: · 5-7 years of strong work experience in a creative agency – and a killer portfolio that highlights the amazing work you’ve done · Mastery in developing copy for a range of marketing and communications materials, both online and offline · Energetic, have a distinct sense of humor, and an open & curious mind (yes, these things really do matter) · Strong communication skills that leave no room for questions – you’re straightforward, you’re candid and, above all, you’re thoughtful.<br> Ability to manage a team of writers</span> </div>
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>