Admin Assistant Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring the economic performance of the Fruits & Vegetables categories across sales, gross margin, profit and loss and consistency with the company & commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li></ul><p>Assortment:</p><ul><li>Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li></ul><p>Price:</p><ul><li>Pricing the items based on Ministry pricing guidelines of Fruits & Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p>Quality:</p><ul><li>Regular Tmart Stores visits to ensure the quality of Fruits & Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary The Finance Helpdesk Team Assistant supports the finance function by ensuring the accurate and timely processing of supplier invoices, maintaining financial records, and assisting with vendor and internal stakeholder communications. This role plays an important part in supporting smooth financial operations, including month-end and year-end activities.</p><p>Job Responsibilities Process supplier invoices and ensure timely and accurate data entry into the accounting system. Assist with vendor communications by responding to inquiries and resolving basic invoices or payment-related issues. Support month-end and year-end closing activities related to vendor payments and invoicing. Help reconcile invoice and payment transactions and maintain accurate, up-to-date records. Assist in preparing reports and supporting documentation as required by the finance team. Collaborate with internal departments to ensure proper invoice approvals and resolve discrepancies. Maintain organized electronic and manual filing systems for financial documents. Adhere to internal financial controls, policies, and procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree or diploma in Finance, Accounting, Business Administration, or related field.</li><li>Basic understanding of financial processes, invoicing, and documentation.</li><li>Strong attention to detail and accuracy in data entry.</li><li>Good communication skills with the ability to interact professionally with vendors and internal teams.</li><li>Proficiency in Microsoft Office, especially Excel; experience with finance or accounting systems is a plus.</li><li>Ability to manage multiple tasks, prioritize work, and meet deadlines.</li><li>Strong organizational skills and a proactive, team-oriented attitude.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.</p>
<p>Report accidents</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Responsibilities</strong> </p>
<ul>
<li>Provide day-to-day administrative support to ensure smooth office operations and effective coordination across teams.</li>
<li>Manage office records, filing systems, and administrative documentation while maintaining accuracy and confidentiality.</li>
<li>Coordinate meetings, appointments, and calendars for internal teams and management when required.</li>
<li>Prepare letters, memos, reports, and general administrative correspondence.</li>
<li>Support office procurement activities and maintain office supplies and inventory records.</li>
<li>Coordinate travel arrangements, accommodation bookings, and logistics for employees and visitors when needed.</li>
<li>Follow up on administrative requests and ensure timely completion of assigned tasks.</li>
<li>Coordinate with vendors, service providers, and external stakeholders regarding office-related requirements.</li>
<li>Support the organization of meetings, workshops, and events, including logistics and administrative arrangements.</li>
<li>Maintain and update administrative databases, trackers, and office records.</li>
<li>Support the implementation of administrative policies, procedures, and internal office guidelines.</li>
<li>Assist different departments with administrative requirements and ensure smooth communication between teams.</li>
<li>Handle incoming correspondence, phone calls, and office inquiries professionally.</li>
<li>Support administrative process improvements to enhance office efficiency and workflow.</li>
</ul>
<p> <strong>Qualifications</strong> </p>
<ul>
<li>Bachelor s degree in Business Administration or a related field.</li>
<li>Minimum of <strong>3 7 years of experience</strong> in an administrative role.</li>
<li>Previous experience in <strong>NGOs or international organizations is preferred</strong>.</li>
<li>Strong command of <strong>Arabic and English</strong>, both written and verbal.</li>
<li>Proficiency in <strong>Microsoft Office Suite</strong>.</li>
<li>Ability to manage multiple priorities in a dynamic work environment.</li>
<li>Strong organizational skills with high attention to detail.</li>
<li>Professional communication and stakeholder coordination skills.</li>
<li>Ability to maintain confidentiality and handle sensitive information professionally.</li>
</ul>
<div>
Required Skills <br> <ul>
<li>Office Administration</li>
<li>Vendor Management</li>
<li>Teamwork</li>
<li>Time Management</li>
<li>Attention to Detail </li>
<li>Microsoft Office</li>
<li>Documentation and Record-Keeping</li>
</ul>
</div>
<div>
Job Details <br> <ul>
<li>
Location Amman - Jordan </li>
<li>Industry<br> Administration & Customer Services </li>
<li>
Job Type Full-Time </li>
<li>
Degree Bachelor </li>
<li>Experience 3 7 </li>
<li>Nationality<br> Unspecified </li>
</ul>
</div>
Login to Apply <br></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>July 10, 2026<p><b>Grade</b></p><br>NOA<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>National Professional Officer<p><b>Reason</b></p><br>Temporary > Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>A (least hardship)<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Family<span><span><span><span><span><span><span><span><span><p></p><p></p></span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-07-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Assistant Community-Based Protection Officer<br>Organizational Setting and Work Relationships<br>The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.</p><br><p><br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.<br>- Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.<br>- Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.<br>- Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.<br>- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.<br>- Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.<br>- Support communities in establishing representation and coordination structures<br>- Promote confidence building and conflict resolution among PoC, authorities and host communities.<br>- Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.<br>- Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.<br>- Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.<br>- Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.<br>- Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.<br>- Support PoC to develop structures that enhance their participation and protection.<br>- Contribute to the design of project submissions and the budget for endorsement by the supervisor.<br>- Intervene with authorities on community-based protection issues.<br>- Negotiate with local counterparts, partners and PoC.</p><br><p>- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications</p><br><p>Years of Experience / Degree Level<br>For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree<br>Field(s) of Education<br>International Development, Cultural Studies, Human Rights,<br>International Social Work, Social Science, Political Science,<br>Anthropology, International Law</p><br><p>or other relevant field.</p><br><p><br>Certificates and/or Licenses<br>Not specified<br>Relevant Job Experience<br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women's empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Functional Skills<br>PR-Refugee Protection Principles and Framework<br>IT-Computer Literacy<br>DM-Database Management<br>PR-Coordination in Forced Displacement situations<br>PR-Child Protection Prevention and Response Programming<br>PR-Gender Equality<br>PR-Age, Gender and Diversity (AGD)<br>PR-Gender Based Violence (GBV) prevention programming<br>PR-Gender Based Violence (GBV) response programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.</p><br><p><br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.</p><br><p><br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women’s empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Operational context<br>The Assistant CBP Officer will report to the Senior Protection Officer (SPO) in the Protection Service in UNHCR, RB MENA. The MENA region’s protection strategy is geared towards strengthening refugee protection by maintaining dialogue and engagement with government counterparts in ensuring protection space for displaced people. Ensuring access to safety, maintaining a favourable protection environment and implementing the routes-based approach are corporate priorities within the region.<br>Under the overall director of the SPO, the incumbent will support the bureau’ efforts to fulfil UNHCR’s mandate and associated obligations on community-based protection based on policy and guidance. S/he assists operations with the development of protection strategies that include quality, timely and effective community-based protection responses that are in line with UNHCR policy and guidance and ensures that they are implemented in an age, gender and diversity inclusive manner. S/he also works with operations to ensure corporate approaches, such as the routes-based approach, and the inclusion agenda are incorporated in the strategy as well as all related approaches and plans. <br>The Assistant CBP Officer ensures that forcibly displaced and stateless people of all ages, gender and diversity groups are involved in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. <br>To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the Bureau (including programme; PI and external relations; IM) and with Division of International Protection and Solutions DIPS, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br><p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br>Arabic<p>,</p><br><p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>DM-Database Management, IT-Computer Literacy, PR-Accountability to Affected People - Principles and Framework, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Community-based Protection - Community engagement and capacity building, PR-Community-based Protection - Principles and methodologies, PR-Community Empowerment Projects, PR-Community Mobilisation, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework<p><i>Education</i></p><br>Bachelor of Arts: Anthropology, Bachelor of Arts: Cultural Studies, Bachelor of Arts: Human Rights, Bachelor of Arts: International Development, Bachelor of Arts: International Law, Bachelor of Arts: International Social Work, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science<p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br>No additional information </div>
<h2 >RECRUITMENT<span > </span><span >NOTICE</span></h2>
<h3 ><span >INTERNAL<span > </span>&<span > </span><span >EXTERNAL</span></span></h3>
<p class="MsoBodyText" ><span >The<span > </span>French<span > </span>section<span > </span>of<span > </span>Médecins<span > </span>Sans<span > </span>Frontières<span > </span>is<span > </span>recruiting<span > </span>for<span > </span>its<span > </span>project<span > </span>in<span > </span><b><span >Amman</span></b></span></p>
<p class="MsoBodyText" ><b><span ><span> </span>Maxillofacial Surgical Assistant/Specialized Dentist – Daily Worker pool <span ><span> </span></span></span></b></p>
<h3 ><strong><span >CONTEXT</span></strong><span ></span></h3>
<p class="MsoBodyText" >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <b>For more information, visit our Arabic website</b>, <a href="http://www.msf-me.org/"><span >www.msf-me.org</span></a><u><span >.</span></u></p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after <span >discharge.</span></p>
<p class="MsoBodyText" > </p>
<p class="MsoNormal" >Médecins<span > </span>Sans<span > </span>Frontières<span > </span>Reconstructive<span > </span>Surgery<span > </span><span >in Amman </span>are<span > </span>seeking<span > </span>a <b><span >(1)<span > <span> </span>70% Maxillofacial Surgical Assistant – 30% Specialized Dentist</span> for Daily Worker Pool.</span></b><span ></span></p>
<p class="MsoNormal" > </p>
<h3 ><strong>DIMENSION OF POST</strong><span ></span></h3>
<p class="MsoBodyText" >The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p class="MsoBodyText" > </p>
<h3 ><strong>MAIN PRUPOSE</strong><span ></span></h3>
<p class="MsoBodyText" >To provide specialized dental and prosthodontic care to specific selected SRH patients and caretakers according to adapted and updated medical and surgical knowledge, MSF protocols, values and universal hygiene standards to improve their health conditions.</p>
<p class="MsoNormal" > <strong><span >ACCOUNTABILITIES</span></strong></p>
<ul>
<li>Assure outpatient and inpatient surgical and dental consultations, providing the necessary treatment following updated MSF protocols, and EBM medicine.</li>
<li>Ensure the patient and/or his/her family are informed and understand their dental/ maxillofacial surgical status and provide accurate explanations about the treatment plan to be followed.</li>
<li>Closely follow up the IPD and OPD patient’s evolution, through daily visits and accurate documentation (EMR)</li>
<li>Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material. Assure general compliance with standing hygiene standards.</li>
<li>Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or the medical director about any problem or complication of the patients’ surgeries, medical errors and monitors the proper functioning of the department, equipment or material.</li>
<li>Ensure ongoing training of the medical multidisciplinary team to optimize the quality of care.</li>
<li>Knows and ensures all MSF dental/ surgical protocols are followed and implemented, checking universal precautions are always followed, reducing bio-hazard risks and improving infection control.</li>
<li>Ensures professional confidentiality is respected.</li>
</ul>
<h3><strong>CONTEXT SPECIFIC ACCOUNTABILITIES</strong></h3>
<h3><strong >Scope of responsibilities</strong></h3>
<ul>
<li>Apply dental/ maxillofacial surgical knowledge and skills to diagnose, treat and assure preventive activities.</li>
<li>To be the focal point, under maxillofacial surgeons’ supervision, for patients, medical and nursing teams, regarding surgical-related issues; from admission to discharge.</li>
<li>Assure a colaborative work with the MDs and nursing team, through effective and daily communication as information-sharing is key to assure the patient’s continuity of care.</li>
<li>To assist the maxillofacial surgeon in the examination, preparation, operation and follow up of the patient in the OPD, ward and OT.</li>
<li>To provide dental services to RSH patients and caretakers: through dental clinics, dental room activities, and OT services.</li>
<li>Assure a close and accurate follow-up of the externally referred patients, regulating the cooperation and between RSH and the specialized external dentist.</li>
</ul>
<h3><strong >Maxillofacial Surgical assistant (70%):</strong></h3>
<p>By assisting the maxillofacial surgeon in the provision of specialized care in the OPD, IPD and OT, assure the continuity of care for maxillofacial patients. Coordinate with other teams (nursing, medical and surgical), to ensure patients’ safety and close follow up of their evolution, with emphasis on longer length of stay (LOS) patients as per hospital criteria. Assure accurate documentation of patient’s initial surgical assessment, OPD surgical progress notes, orders and discharge (TRM), including the external services (e.g., OPG panoramic x-ray, MRI, CT scan, and prosthetic eye), and external referrals.</p>
<p><strong>OPD:</strong></p>
<ul>
<li>Follow up each MF patient’s treatment plan and outcome. Explain to the patient the surgical plan, the type of operations to be done, the schedule, and collect his/her consent.</li>
<li>Leads the maxillofacial OPD clinic when the surgeon is missing.</li>
<li>Under the supervision of the of the maxillofacial surgeon, communicates with the RSH team the identified needs for MF patients on dressing, physiotherapy, mental health, and refers patient to medical specialist or other practitioners / specialty when necessary.</li>
</ul>
<p><strong>OT:</strong></p>
<ul>
<li>Ensures proper preparation of patients before the surgery, verify the OT schedule and the patients order on the operating list, and keeps the register updated.</li>
<li>Verifies of special equipment and material are available before the surgery, reports on any broken or malfunctioning equipment.</li>
<li>Assists the maxillofacial surgeon on all surgeries, does, directs or supervises the dressings after surgical procedure</li>
<li>Monitors the application of hygiene protocols in OT (decontamination, sterilization, cleaning, etc).</li>
<li>Follows MSF Infection Control guidelines and participate in surgical sampling in OT in coordination with microbiology lab team.</li>
</ul>
<p><strong>Ward</strong></p>
<ul>
<li>Participates in maxillofacial surgical rounds with the medical and nursing teams. Leads the maxillofacial round when the surgeon is missing.</li>
<li>Immediate post-operative evaluation and follow-up by visiting the patients on days 0,1,2,3, ensuring quality of care, and handover to the medical team</li>
<li>Answers any surgical-related issues and complaints in the ward, under surgeons’ supervision, participates, and communicates with the nursing team on the needed dressing.</li>
<li>Communicate with the physical therapy department about the physiotherapy need, under the supervision of the maxillofacial surgeon.</li>
<li>Organizes patient discharge from surgical ward to the RC/hotel with clear EMR written recommendations and instructions for OPD staff.</li>
</ul>
<h3 ><strong >Specialized Dentist (30%):</strong></h3>
<ul>
<li><strong>Participation in the validation committee</strong>: In coordination with the maxillofacial surgeon and according to admission criteria, selects patients in need of dental care from the files received from Medical Liaison Officers, set the treatment plan, surgery complexity, and length of stay needed.</li>
<li><strong>OPD</strong>: runs the dental clinics for patients and caretakers, twice per week.</li>
<li><strong>Dental room and OT</strong>: perform dental procedures according to the internal policy of RSH.</li>
<li><strong>External referrals</strong>: Responsible for the accurate and close follow up of the patients and treatment plan of the external oral surgeon, including EMR documentation of the final medical report.</li>
<li><strong>Follow up meeting </strong>provides regular and clear updates on the patients referred regarding the procedure needed, technical update, needed time for the procedure, and reports any difficulties or missing sessions.</li>
<li><strong>Reporting</strong>: responsible for elaborating a monthly report summarizing the dental activities focusing on number of dental appointments, dental procedures specifying different types, number of patients referred to the external dentist, and number of active patients under the care of the external dentist.</li>
</ul>
<h3><strong><u>Other duties:</u></strong></h3>
<ul>
<li>Coordinates with all medical and nursing teams (including Physiotherapy and Antibiotic stewardship) on patients’ treatment plan.</li>
<li>Participates in patient care related meetings: e.g., morbidity and mortality meetings, incident report, patient successful story, and case reviews.</li>
<li>Provides medical report on request. Ensure information exchange regarding his/her duty.</li>
<li>Participate, when requested by the direct line manager, in related patient center care activities (e.g., patient educational group, patient center care meeting).</li>
<li>Supports when needed, to patients’ complaint mechanism related to the maxillofacial and dental care.</li>
<li>In cases of emergency requiring surgical expertise, being available to answer MDs requests during night and weekend shifts.</li>
<li>Participate in regular meetings, to discuss management topics as well as surgical strategy.</li>
</ul>
<h3><strong>WORKING HOURS</strong></h3>
<ul>
<li>Office hours</li>
<li>Nights and weekend call in case of emergency needs related to surgical issues</li>
<li>May need to come for urgent operations.</li>
</ul>
<h3 ><strong><span >PROFILE</span></strong><span ></span></h3>
<p class="MsoNormal" > </p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
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<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Dentist diploma or degree is required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><a name="_Hlk81904198"><span >3 - 5 years’ experience in dental, maxillofacial surgery</span></a></p>
<p class="MsoNormal" ><span ><span><span > </span></span></span><span >A specialty in dental care is required </span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Arabic and English are required</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span>Essential computer literacy (word, excel, electronic medical record)</span></p>
</td>
</tr>
<tr>
<td valign="top" width="20%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="79%">
<p class="MsoNormal" ><span lang="FR-CH" >Teamwork</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Commitment</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Flexibility</span></p>
<p class="MsoNormal" ><span lang="FR-CH" >Diplomacy</span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoNormal" ><b><span><span> </span>WORK LOCATION</span></b><span>: Amman, at Al Mowasah hospital.</span></p>
<p class="MsoNormal" ><b><span><span> </span>CONTRACT</span></b><span>:</span><span> 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</span></p>
<p class="MsoNormal" ><b><span><span> </span>START DATE: </span></b><span>September - October 2026</span><b><span dir="RTL" lang="AR-JO"></span></b></p>
<p class="MsoBodyText" ><span> </span></p>
<p class="MsoBodyText" ><span>Interested<span > </span>applicants<span > </span>should<span > </span>submit<span > </span>their<span > </span><b>application<span > </span>in<span > </span>English<span > </span></b>containing<span > </span>curriculum<span > </span>vitae<span > </span>no<span > </span>later<span > </span>than <b>11<sup>th</sup> September 2026</b> to the <u><span >Akhtaboot website</span></u></span></p>
<h2 ><span >Only<span > </span>candidates<span > </span>meeting<span > </span>the<span > </span>requirements<span > </span>will<span > </span>be<span > </span>called<span > </span>through<span > </span>their<span > </span><span >addresses</span></span></h2>
<p class="MsoBodyText" ><b><span > </span></b></p>
<p class="MsoBodyText" >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the<span > </span>hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>
<p> </p>
<h3><span ></span></h3>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift—anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman.<br> Responsibilities<br>The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: • Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY)–convening the regional "development arena" and priorities to drive SDG acceleration. • Convenes and provides strategic direction at the regional level in collaboration with Secretariat entities (Regional Economic Commissions, other regional structures, International Financial Institutions and UN Agencies, Funds and Programmes (AFPs) both at the regional, sub-regional and country level (the latter in support of RC leadership). • Strengthens collaboration and partnership with Regional Economic Commissions, other regional mechanisms, and sub-regional bodies, leveraging innovative financing, digital partnership tools and multi-stakeholder platforms to unlock SDG acceleration opportunities. • Leads the development of regional, multi-country and special partnerships to deliver on regionally- identified priorities. • Leads the integration of development approaches, taking account of conflict and crises, prevention and peacebuilding, human rights, humanitarian needs as well as other complexities, applying scenario planning, risk analytics and foresight to strengthen organizational resilience and preparedness in close coordination with OCHA, OHCHR and DPPA, as well as providing advice to RCs on the exercise of preventive diplomacy. • Leads in influencing stakeholders on appropriate actions, deploying UN 2.0 skills such as foresight, behavioral science and data/evidence, that promote innovation and SDG acceleration. • Coordinates communications and strategic messaging for RC system at regional level including regional efforts on information integrity, countering mis/dis information and advising RCs on strategic communications, in close collaboration with the Strategic Partnerships and Engagement Division. • Supports RC efforts for joint resource mobilization and investment and partnering efforts to support joint programmes and pooled funds at country and regional levels. • Engages in and facilitating links to global and regional joint funding mechanisms, in support of RC/UNCT efforts to link these to country level Agenda 2030 initiatives • Works with the Strategic Partnerships and Engagement Division to translate partnership and engagement opportunities at regional and country level into dynamic, co-created initiatives that leverage cross-sector capabilities and digital innovation. • Supports the Chair of the Regional UNSDG in providing leadership and quality assurance for UN Sustainable Development Cooperation Frameworks (UNSDCFs) and joint program development, ensuring alignment with regional bodies, supporting cross-border strategies, and driving innovation to accelerate SDG progress. • Supports country delivery of UNSDCFs, integrating lessons, and integrated approaches across UNCTs. • Provides strategic guidance to Resident Coordinators (RC) and UN Country Teams (UNCT) to ensure quality and timely support to Member States in the implementation of the 2030 Agenda, including support to RC decision-making in complex settings, promoting adaptive, forward looking leadership aligned with UN 2.0 capabilities. • Provides regular reporting on regional results and oversees backstopping support to RCs, UNCTs, and RCOs in the region on planning, monitoring and reporting results. • Supports, tracks and reports on implementation of UN reform and efficiency initiatives in the region, in line with policies and guidance from the High-Level Committees on Programmes and Management of the Chief Executives Board (CEB), the Secretary-General, and Deputy Secretary-General and Chair, UN Sustainable Development Group. • Provides a facilitating role with host Governments, donors and counterparts; chairs meetings and seminars on substantive issues; represents the Organization at international, regional, inter-agency meetings, seminars and conferences, providing expertise, as needed. Corporate Management and People Leadership: • Directs, manages and is accountable for the UNDCO Regional office: a) Formulates and implements the substantive strategy and work programme and budgets of the Regional office under his/her supervision, determining priorities, allocating and monitoring resources for the delivery of outputs, and reporting on results; b) Oversees the management of activities undertaken by the Regional office, ensuring that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Regional office, and with other organizations of the United Nations System, regional bodies and partners; c) ensures delivery against all applicable results frameworks, including annual integrated planning and reporting frameworks, and supports delivery on UN efficiency targets (BOS, CBO, CP), ensuring all key performance indicators are met, d) drives efforts on digital transformation and process simplification to improve management agility and efficiency in support of Resident Coordinator leadership. • Supports day-to-day operations of the RC system in the region, including addressing RC/UNCT queries and requests for support, guidance and strategic advice; approves RC travel, mission and leave requests. Managing dispute resolution and facilitates trouble shooting; arranges for Regional UNSDG support missions, and convenes RCs as needed. • Demonstrates the adoption of systems thinking and integration of UN 2.0 competencies–strategic foresight, behavioral science, data, digital and innovative approaches into the content, systems and approaches to DCOs work at regional and country level. • Leads on the integration of risk management and foresight into all aspects of DCO's work at regional level. • Identifies and advocates for surge support as appropriate across countries in the region and facilitates and enables timely cross-regional surge support in collaboration with RCS corporate surge mechanisms. • Role models and promotes matrix linkages across functions, with countries and with HQ divisions and branches as well as facilitates this across regions, encouraging collaborative leadership behaviors and support to the matrix management of functions in the Regional Office in collaboration with relevant DCO HQ Division Directors. • Contributes to strategic senior leadership talent identification and management in collaboration it the RC System Leadership Branch, including support to RC and Head of RCO recruitment and RCS-wide strategic workforce planning. • Supports the performance management of Resident Coordinators and contributes to performance management of Heads of Resident Coordinators' offices. • Ensures compliance with UN policies on gender equality, disability and youth inclusion, staff well- being, safety and duty of care requirements. • Supports RCs, UNCTs and Resident Coordinator Offices (RCO) on Business Innovations • Contributes to the formulation of UNDCO strategies and policies by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the ASG and Deputy Directors of UNDCO; contributes to the overall management of the Office's activities and operations as an SMT member. • Co-ordinates, oversees and contributes to the preparation of regional reports for presentation to interagency and intergovernmental bodies such as the UNSDG Inter-Agency Advisory Panel, High- Level Committees on Programmes and Management of the Chief Executives Board (CEB), Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. • Oversees the recruitment of staff for the Regional Office, taking into account geographical and gender balance and other UN principles; manages, guides and trains staff under his/her supervision; fosters teamwork and communication among staff in the Regional Office and across organizational boundaries. • Performs other related duties as requested by the senior management of the Organization.<br> Competencies<br>PROFESSIONALISM: Knowledge of the substantive field of work in general and of specific areas being supervised. Shows ability to produce reports and papers on technical issues and to review and edit the work of others. Shows ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost, and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight, and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. JUDGMENT/DECISION-MAKING: Identifies key issues in complex situations, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.<br> Education<br>Advanced university degree (Master's degree or equivalent) in international relations or public administration, law, social sciences or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of fifteen (15) years of progressively responsible experience in development cooperation coordination is required, including at least ten (10) years in senior leadership roles in international settings involving interagency and/or inter-organizational collaboration. A minimum of five (5) years of field experience in development cooperation is required, along with demonstrated experience in leading strategy and/or policy formulation in the area of development coordination. Substantive international development experience is required, including demonstrated engagement with public-private sector interfaces, SDG financing, and innovation. Experience in leading organizational reform and/or change management is required, including performance management of senior managers in multicultural environments and integrating gender equality/inclusion. Experience in overseeing both programmatic and administrative functions necessary for the effective operation of a large and complex organizational unit is required. Experience in managing budgets in a development cooperation context, with demonstrated risk awareness and exposure to complex, humanitarian and/or conflict settings, is desirable. Experience as a United Nations Resident Coordinator or demonstrated substantive knowledge of the UN Resident Coordinator system, the United Nations system more broadly, or a comparable international organization, is desirable. Experience working in the Arab region is an advantage. Experience in the application of digital, data, foresight, and/or behavioral science tools and approaches in development contexts is desirable. Experience in strategic resource mobilization and partnership-building, including with governments, the private sector, international financial institutions, and/or civil society, is desirable. A minimum of five (5) years of experience in a regional or sub-regional capacity, coordinating development actions across multiple countries and involving interagency and/or inter-organizational collaboration, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview.<br> Special Notice<br>Appointment against this post is open for an initial period of one year and may be subject to extension subject to legislative body funding availability. Staff members are subject to the authority of the Secretary General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up-to-date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Individual contractors and consultants (Non-Staff Personnel) who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonisation of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialised agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is within ESCWA Technology Centre (ETC) located in Amman of the United Nations Economic and Social Commission for Western Asia (ESCWA - unescwa.org). The Programme Management Assistant reports directly to ETC Chief.</p><p>Within limits of delegated authority and depending on location, the Programme Assistant may be responsible for the following duties: (These duties are generic, and may not be performed by all Programme Assistants.)</p><ul><li>Assists in the coordination of programme/project planning and preparation work for, typically, a medium-size and complex component of the departmental programme/project initiatives including the Arab SMEs Summit (ASMES); monitors status of programme/project proposals and receipt of relevant documentation for review and approval.</li><li>Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics or issues.</li><li>Reviews project documents, especially cost plans/budgets, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes project documents to relevant parties upon approval.</li><li>Reviews budget revisions; verifies availability of funds; ensures necessary approval and entry in computerized budget system.</li><li>Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational units to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, etc.</li><li>Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management.</li><li>Drafts correspondence on budget-related issues and prepares and updates periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc.</li><li>Provides general office assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc.</li><li>Provides guidance/training to new/junior staff.</li><li>Assists with the collection and analysis of data related to ETC platforms such as SME Digital Enabling Portal for the Arab Region (DEPAR), and Arab Creative Market (ACM) as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.</li><li>Assists with visualizations and updating information material such as web pages or brochures.</li><li>Performs other duties as assigned.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Professionalism: Knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting. Understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Ability to work well with figures, undertake basic research and gather information from standard sources. Demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</li><li>Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</li><li>Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks</li></ul><p></p></section>
<p>Job Purpose<br>To lead and coordinate all on‑site construction activities for the sulfuric acid expansion project, ensuring that work is executed safely, on schedule, within budget, and to the required quality standards.</p><p>Key Responsibilities</p><ul><li>Develop and implement the site construction execution plan in alignment with the overall project schedule.</li><li>Supervise and direct all site supervisors, engineers, and subcontractor teams, ensuring efficient resource allocation.</li><li>Monitor daily progress, identify bottlenecks, and take corrective actions to maintain the project timeline.</li><li>Enforce strict adherence to health, safety, and environmental regulations across all site operations.</li><li>Coordinate with the project manager, engineering team, and client representatives to resolve technical and interface issues.</li><li>Manage site logistics, including material handling, equipment staging, and temporary facilities.</li><li>Prepare and submit daily, weekly, and monthly progress reports to the project management office.</li><li>Lead site meetings and ensure clear communication among all stakeholders.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.<br>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage the day-to-day operations of the Executive Office, ensuring seamless administrative and operational support to executive leadership.<br>Act as the primary liaison between the executive office and VIP guests.<br>Coordinate high-level meetings, executive calendars, official visits, and confidential engagements, ensuring meticulous planning and execution.<br>Organize VIP events, official ceremonies, executive forums, board meetings, and high-profile conferences in accordance with protocol and international standards.<br>Prepare executive correspondence, briefing materials, presentations, reports, meeting agendas, and confidential documentation for senior leadership.<br>Ensure effective follow-up on executive decisions, strategic initiatives, and cross-functional action plans.<br>Manage protocol arrangements for local and international delegations, including travel logistics, hospitality, accommodation, and official itineraries.<br>Handle highly confidential information with the utmost professionalism, integrity, and discretion.<br>Coordinate executive travel, official missions, and international engagements.<br>Oversee Executive Office processes, ensuring operational efficiency, governance, and adherence to organizational standards.<br>Support senior leadership in strategic projects, special assignments, and executive communications.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, International Relations, Public Administration, Political Science, or a related field.<br>6+ years of experience supporting C-level executives, board members, ambassadors, ministers, or senior leadership.<br>Previous experience within an embassy, ministry, government entity, international organization, NGO, UN agency, multinational corporation, or executive office is highly preferred.<br>Demonstrated experience managing executive offices, coordinating high-level meetings, board meetings, VIP visits, and international events.<br>Strong understanding of executive office management, protocol, stakeholder engagement, and official correspondence.<br>Exceptional organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.<br>Excellent communication and interpersonal skills in both Arabic and English.<br>Proven ability to interact confidently with senior executives, government officials, diplomats, international partners, and other high-profile stakeholders.<br>High level of professionalism, discretion, integrity, and confidentiality.<br>Advanced proficiency in Microsoft Office and executive office management tools.<br>Strong attention to detail with the ability to anticipate executive needs and ensure flawless execution of priorities.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate? Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring the economic performance of the Fruits & Vegetables categories across sales, gross margin, profit and loss and consistency with the company & commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</p><p>Assortment: Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier. Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</p><p>Price: Pricing the items based on Ministry pricing guidelines of Fruits & Vegetables on a daily basis. Collecting market prices and conducting country price audits.</p><p>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</p><p>Quality: Regular Tmart Stores visits to ensure the quality of Fruits & Veg provided by our suppliers is as per our requirement and SOP.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
<p><h4>Job summary</h4>
<p>Assists the front office manager in administering front office functions and supervising staff on a daily basis. Front office areas include bell/door staff, switchboard and guest services/front desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality</p><p></p>
<p><h4>Job summary</h4>
<p>Assists the front office manager in administering front office functions and supervising staff on a daily basis. Front office areas include bell/door staff, switchboard and guest services/front desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What is on your plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment:</p><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul><p>Price:</p><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li></ul><p>Price:</p><ul><li>Pricing the items based on Ministry pricing guidelines of Fruits & Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p>Quality:</p><ul><li>Regular Tmart Stores visits to ensure the quality of Fruits & Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory & Arabic can be a plus</p><p></p></section>