Area Manager Jobs in Jordan
3243 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Country : Amman, Jordan Advertising date : 09 July 2026 Submission date : 22 July 2026 before 23:55 Jordan time Funding : Kreditanstalt f r Wiederaufbau (KFW) Project Title :MENA Region NABNI/ Building for Peace (B4P) Facility Reference number : RFQ/BFPF/26/004 Contract Title: Communications and Multimedia Consultancy Content: Nabni is a project that seeks to further the Building for Peace approach, which aims to support locally led reconstruction processes in conflict-impacted communities in the MENA region. Funded by BMZ through KfW, Nabni finances and supports local civil society organisations in leading processes and projects that aim to build or rehabilitate physical or social infrastructure, strengthen governance, improve access to essential services, support or create livelihoods opportunities, or reinforce social ties at the local level. Nabni is seeking a qualified communications and multimedia consultancy firm to support the Facility in producing and disseminating high-quality communications outputs that clearly communicate its work, approaches, and impact. The assignment includes strategic and practical communications support, including written content, website and social media support, visibility materials, and the production of video and visual communication outputs for Nabni s communication channels. The selected firm will work closely with the Facility Management Unit, partners, donor representatives, NRC stakeholders, and other service providers to develop audience-focused communications products that improve understanding of Nabni s work and increase its visibility and reach among internal and external audiences. No margin of preference is applied; the Bid is open to all eligible Bidders. How to apply RFQ Download : If your company is interested in participating in RFQ, you are required to download the RFQ package, free of charge, using this link . Submission details: This RFQ follows a Two-Envelope process; details are outlined in the RFQ Remark: • Only valid registered companies are invited to apply; no sole trader submission is acceptable. • The Bid, as well as all correspondence and documents relating to the Bid, shall be written in English. • Offers must be submitted through the eTB system, and before the RFQ deadline expires. It will not be possible to submit your bid after the deadline or outside the eTB system. • For technical questions about the system , please get in touch with EMAIL_ADDRESS</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills </p><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills </p><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community built to grow with you and the world around us.</p>
<h4>Business Unit Overview</h4>
<p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p>
<h4>Solution Unit Overview</h4>
<p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p>
<h4>How You’ll Contribute? (Roles & Responsibilities)</h4>
<p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li><strong>Project Setup & Planning</strong><br>
Create and maintain project IDs and profitability trackers following internal approvals.<br>
Support revenue and cost phasing in collaboration with Project Managers.<br>
Maintain revenue forecasts and client invoicing plans.</li>
<li><strong>Financial Monitoring & Control</strong><br>
Track project costs, vendor invoices, and expense recharges.<br>
Update project financials, including revenue, cost, and margin.<br>
Upload approved invoices to client portals and coordinate billing milestones.</li>
<li><strong>Invoicing & Cash Collection</strong><br>
Monitor accounts receivable, WIP, and aged debt.<br>
Follow up on overdue invoices and escalate payment issues as required.<br>
Liaise with Finance and vendors on payment status and queries.</li>
<li><strong>Project Closure</strong><br>
Support final financial reconciliation, accruals, and reporting.<br>
Close project IDs upon completion and approval.<br>
Meet the project team across the region and ensure financial reports are updated.<br>
Based on the requirements of the business, additional responsibilities as assigned.</li>
</ul>
<h4>What You’ll Bring</h4>
<ul>
<li><strong>Years of experience:</strong> 1-2 years experience in related role</li>
<li><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</li>
<li><strong>Technical Skills:</strong><br>
Project financial management, including revenue forecasting, cost tracking, WIP and margin monitoring.<br>
Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.<br>
Experience with project setup, project IDs, billing milestones, and invoicing processes.<br>
Understanding of accounts receivable, aged debt, accruals, and basic financial controls.<br>
Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).<br>
Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li>
<li><strong>Soft Skills:</strong><br>
Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.<br>
Effective communication skills to coordinate with project teams, Finance, vendors, and stakeholders.<br>
Organised, proactive, and able to work independently while supporting regional teams.<br>
Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.<br>
Adaptability and willingness to take on additional responsibilities in a fast-paced environment.<br>
Collaborative team player with a professional and service-oriented approach.</li>
<li><strong>Language Skills:</strong> Fluent in Arabic and English</li>
<li><strong>Travel Requirements:</strong> No travel required</li>
</ul>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>Job role - Principal Electrical Design Engineer – Mission Critical (Data Centres)</h4>
<p>Verbal and written communication in English is mandatory.</p>
<p><strong>Strong experience</strong></p>
<ul>
<li>12+ years in data center/mission critical projects</li>
<li>Hyperscale/colocation data center experience</li>
<li>UAE/KSA (GCC) project exposure</li>
<li>Client-facing leadership and business development experience</li>
<li>Experience leading multidisciplinary engineering teams in a consulting environment</li>
</ul>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Lead the design, integration, and delivery of electrical and MEP systems for mission-critical data centre projects.</li>
<li>Provide technical governance by reviewing and approving engineering deliverables aligned with global standards and client requirements.</li>
<li>Drive development of modular, cloud, colocation, and hyperscale data centre solutions.</li>
<li>Act as the primary client interface, building trusted advisory relationships across key accounts in the region.</li>
<li>Lead technical workshops, design reviews, and senior stakeholder presentations.</li>
<li>Own project strategy, ensuring delivery excellence across lifecycle stages from concept to execution.</li>
<li>Drive business development including bid leadership, proposal strategy, and commercial positioning.</li>
<li>Identify and capitalize on opportunities in digital infrastructure, hyperscale, and cloud ecosystems.</li>
<li>Collaborate with regional leadership to expand the mission-critical/data centre service offering.</li>
<li>Lead, mentor, and develop multidisciplinary engineering teams across electrical, mechanical, civil, and architecture.</li>
<li>Oversee resource planning, utilization, and capability development within the data centre practice.</li>
<li>Ensure all solutions meet benchmarks for resilience, sustainability, scalability, and operational efficiency.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s degree in Electrical Engineering or a related field; Master’s preferred.</li>
<li>12+ years of experience in mission-critical/data centre design, delivery, or advisory.</li>
<li>Strong understanding of Tier standards, NFPA, ASHRAE, Uptime Institute guidelines.</li>
<li>Proven experience in GCC markets (UAE and/or KSA).</li>
<li>Experience working with large consultancies or international engineering firms.</li>
<li>Excellent leadership, communication, and client-facing abilities.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><p><strong>About the Role</strong></p><br><p>Careem's Marketplace ETA &amp; Routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p><br><p>As a Senior Software Engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p><br><p><strong>What You'll Do</strong></p><br><ul><li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li><li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li><li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li><li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li><li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li><li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li><li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li></ul><p><strong>What You'll Need</strong></p><br><ul><li>4+ years of professional software development experience.</li><li>Bachelor's Degree in Computer Science or a related technical field.</li><li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li><li>Strong Computer Science fundamentals: object-oriented design, data structures, and algorithms.</li><li>Proven experience operating and deploying changes to live production systems reliably.</li><li>A collaborative, team-first mindset with strong communication skills.</li></ul><p><strong>Nice to Have</strong></p><br><ul><li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li><li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li><li>Experience with container technologies including Docker and Kubernetes.</li><li>Working knowledge of relational and non-relational database systems.</li><li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.<br>Master's Degree in Computer Science or a related technical field.</li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.&nbsp;</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an experienced sous chef with a strong background in authentic Peruvian cuisine to support the kitchen operations and ensure the consistent delivery of high-quality dishes. The ideal candidate should possess extensive knowledge of Peruvian ingredients, cooking techniques, and culinary traditions, while maintaining the highest standards of food quality, hygiene, and team leadership.</p>
<ul>
<li>Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues</li>
<li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards</li>
<li>Conduct daily shift briefings to kitchen colleagues</li>
<li>Ensure all kitchen colleagues are aware of standards and expectations</li>
<li>Liaise daily with outlet managers to keep open lines of communication regarding guest feedback</li>
<li>Maintain and enhance the food products through creative menu development and presentation</li>
<li>Have full knowledge of all menu items, daily features and promotions</li>
<li>Actively interact with guests at tables</li>
<li>Balance operational, administrative and colleague needs</li>
<li>Ensure proper staffing and scheduling in accordance with productivity guidelines</li>
<li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li>
<li>Follow kitchen policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English; additional languages are a plus</li>
</ul></p><p></p>
<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated Scrum Master to guide our software development teams in adopting Agile principles and practices. The Scrum Master will serve as a facilitator for Agile processes, helping teams deliver high-quality software solutions efficiently and effectively. You will work closely with product owners, developers, and stakeholders to foster collaboration, remove impediments, and promote continuous improvement.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li>
<li>Coach teams on Agile principles and Scrum practices to ensure successful project delivery.</li>
<li>Assist product owners in managing and prioritizing the product backlog.</li>
<li>Identify and remove obstacles that impede the team's progress.</li>
<li>Promote a culture of transparency, accountability, and continuous improvement.</li>
<li>Track and report on team performance metrics to management and stakeholders.</li>
<li>Collaborate with other Scrum Masters, project managers, and organizational leaders to enhance Agile maturity across the company.</li>
<li>Support cross-functional team collaboration and alignment with business goals.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Science, Business, or a related field.</li>
<li>3+ years of experience as a Scrum Master in software development environments.</li>
<li>Certified ScrumMaster (CSM) or equivalent Agile certification is required.</li>
<li>Strong knowledge of Agile methodologies, scrum framework, and software development lifecycle.</li>
<li>Excellent facilitation, communication, and interpersonal skills.</li>
<li>Proven ability to resolve conflicts and foster positive team dynamics.</li>
<li>Experience using Agile project management tools such as JIRA, Confluence, or similar.</li>
<li>Ability to manage multiple teams or projects simultaneously.</li>
<li>Strong organizational and problem-solving abilities.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a Backend Software Engineer to join our innovative team at Maqsam.<br> This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment.<br> You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.<br> In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.<br> Your Top Responsibilities: Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.<br> Debug and troubleshoot complex software issues in a high-availability environment.<br> Optimize system performance through rigorous testing and code refinement.<br> Collaborate with cross-functional teams to integrate new technologies and frameworks.<br> Conduct code reviews to ensure code quality and implementation of best practices.<br> Document development processes, code changes, and other critical information accurately.<br> Participate in the design and architecture decisions of our internal systems and databases.<br> Support junior software engineers and participate in ramping up new joiners.<br> What We Expect from You Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.<br> Proven ability in writing high-quality, readable, and scalable code.<br> Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.<br> Experience with relational databases and their integration into systems.<br> Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.<br> Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.<br> Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.<br> Additional Information: 3-5 years of experience in backend or full-stack web development.<br> Excellent problem-solving and analytical skills.<br> Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.<br> A commitment to continuous professional development and eagerness to learn new technologies.<br> A degree in Computer Science, Engineering, or a related field is preferred.<br> Experience in mobile development is a plus.<br> Experience working on VoIP-related projects is a plus.<br> Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.<br>js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: A Collaborative and Friendly Environment.<br> Personal and Professional Growth: Opportunities to learn and become a world-class professional.<br> Fair Compensation: We value your contribution.<br> Transparency: A culture that thrives on open communication.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>
<p><h4>About Maqsam:</h4>
<p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<h4>Your opportunity:</h4>
<p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p>
<p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p>
<h4>Your top responsibilities:</h4>
<ul>
<li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li>
<li>Debug and troubleshoot complex software issues in a high-availability environment.</li>
<li>Optimize system performance through rigorous testing and code refinement.</li>
<li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li>
<li>Conduct code reviews to ensure code quality and implementation of best practices.</li>
<li>Document development processes, code changes, and other critical information accurately.</li>
<li>Participate in the design and architecture decisions of our internal systems and databases.</li>
<li>Support junior software engineers and participate in ramping up new joiners.</li>
</ul>
<h4>What we expect from you:</h4>
<ul>
<li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li>
<li>Proven ability in writing high-quality, readable, and scalable code.</li>
<li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li>
<li>Experience with relational databases and their integration into systems.</li>
<li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li>
<li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li>
<li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li>
</ul>
<h4>Additional information:</h4>
<ul>
<li>3-5 years of experience in backend or full-stack web development.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li>
<li>A commitment to continuous professional development and eagerness to learn new technologies.</li>
<li>A degree in computer science, engineering, or a related field is preferred.</li>
<li>Experience in mobile development is a plus.</li>
<li>Experience working on VoIP-related projects is a plus.</li>
<li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li>
</ul>
<h4>What we provide:</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li>
<li>A collaborative and friendly environment.</li>
<li>Personal and professional growth: opportunities to learn and become a world-class professional.</li>
<li>Fair compensation: we value your contribution.</li>
<li>Transparency: a culture that thrives on open communication.</li>
<li>Benefits: first-class health insurance, and more.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>About Maqsam:</h4>
<p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<h4>Your opportunity:</h4>
<p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p>
<p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p>
<h4>Your top responsibilities:</h4>
<ul>
<li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li>
<li>Debug and troubleshoot complex software issues in a high-availability environment.</li>
<li>Optimize system performance through rigorous testing and code refinement.</li>
<li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li>
<li>Conduct code reviews to ensure code quality and implementation of best practices.</li>
<li>Document development processes, code changes, and other critical information accurately.</li>
<li>Participate in the design and architecture decisions of our internal systems and databases.</li>
<li>Support junior software engineers and participate in ramping up new joiners.</li>
</ul>
<h4>What we expect from you:</h4>
<ul>
<li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li>
<li>Proven ability in writing high-quality, readable, and scalable code.</li>
<li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li>
<li>Experience with relational databases and their integration into systems.</li>
<li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li>
<li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li>
<li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li>
</ul>
<h4>Additional information:</h4>
<ul>
<li>3-5 years of experience in backend or full-stack web development.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li>
<li>A commitment to continuous professional development and eagerness to learn new technologies.</li>
<li>A degree in computer science, engineering, or a related field is preferred.</li>
<li>Experience in mobile development is a plus.</li>
<li>Experience working on VoIP-related projects is a plus.</li>
<li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li>
</ul>
<h4>What we provide:</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li>
<li>A collaborative and friendly environment.</li>
<li>Personal and professional growth: opportunities to learn and become a world-class professional.</li>
<li>Fair compensation: we value your contribution.</li>
<li>Transparency: a culture that thrives on open communication.</li>
<li>Benefits: first-class health insurance, and more.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Tamatem s Brand Designer We are looking for a Brand Designer to join our creative and art team. You will be the guardian of Tamatem s brand identity and our portfolio of game brands, ensuring consistency and impact across all touchpoints. Through every interaction Tamatem s identity, our games, marketing, community events, and partner communications you will translate business and creative strategies into visuals that resonate with our players, partners, and stakeholders in the region. You will: Develop and maintain Tamatem s brand identity as well as the visual identities of our game brands, ensuring each is distinct and aligned under a unified vision. Ensure brand consistency across Tamatem s identity, marketing, product brands, and external communications. Design and deliver brand assets: logos, merchandise, event visuals, print materials, presentation decks, sponsorships and business materials for partners, and toolkits for internal and external use. Produce and evolve brand systems and guidelines for both Tamatem and individual product brands to ensure scalability and alignment across campaigns, games, and platforms. Collaborate with marketing, UA, product, and game art teams to embed brand systems into every project. Continuously evolve and refresh visual identities to resonate with gaming culture, MENA trends, and global design standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You Have: 3+ years of experience in branding and identity design (gaming, entertainment, or digital media a plus). Strong portfolio showcasing brand systems, visual identities, and applied branding across multiple channels (Marketing, print, merchandise, events, digital). Proficiency in Adobe Creative Suite (Photoshop, Illustrator); Figma is a plus. Solid understanding of typography, layout, color systems, and brand architecture. Experience applying brand identity consistently across company and product brands. Ability to manage multiple projects while keeping brand alignment. Strong organizational and communication skills to enforce brand consistency across teams. Bonus Points Designing campaign creatives and social visuals within established brand systems. Supporting UI/UX design for branded digital products or in-game features.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Main Purpose</strong><br>• Foster a lasting culture of patient safety and continuous improvement, ensuring these val-ues are internalized at all levels of the organization.<br>• Anchor quality governance into RSH's institutional structures and leadership practices until it operates independently of this position.<br>• Transfer quality management expertise to national staff through structured capacity-building, coaching, and a phased handover of responsibilities.<br>• Ensure the continuity and coherence of the quality and risk management strategy, in alignment with MSF policies and institutional orientations (internal control, safeguarding, protection) and RSH operational priorities.</p><p><strong>Context</strong><br>• Reconstructive Surgery Hospital average of 550 admissions per year<br>• Over 1000 surgeries annually,<br>• 56 surgical beds and 126 rehabilitation beds,<br>• 2 OTs for orthopedic, maxillo-facial and plastic surgeries,<br>• OPD with in average 550 consultations / month<br>• Physiotherapy and mental health and psychosocial departments, and a micro laboratory within the hospital</p><p><strong>Specific Responsibilities</strong></p><p><strong>Patient safety culture and patient centered approach</strong><br>• Sustain and reinforce a culture of continuous improvement and patient safety, ensuring these values are internalized by staff at all levels.<br>• Embed the Patient-Centered Approach into daily operations and institutional routines, in alignment with MSF quality of care policy and international standards.<br>• Act as an active member of the PCA Committee with the hospital director, progressively enabling national members to lead its agenda.<br>• Oversee patient feedback and complaint mechanisms (satisfaction surveys, patient interviews, complaints), supporting national staff to manage these independently.<br>• Ensure the risk management system (adverse event reporting, MMR/case reviews, corrective action monitoring) operates continuously<br>• Capitalize on RSH's quality journey to contribute to MSF's broader institutional learning and support potential replication in other missions.</p><p><strong>Quality and risk management governance and environment</strong><br>• Work with hospital leadership to anchor quality governance into day-to-day operations<br>• Maintain and update the documentation management system (protocols, procedures, guidelines), with national staff progressively managing routine maintenance.<br>• Support mission leadership in mapping, harmonizing, and centralizing cross-cutting institutional frameworks (safeguarding, internal control, protection) to make them actionable, eliminate duplication, and ensure coherent integration with the quality and risk management system.<br>• Establish clear communication channels to disseminate information on quality initiatives, achievements, and areas requiring attention, fostering a transparent and accountable environment.<br>• Liaise with MSF referents and partners when required<br>• Participate in weekly management meetings as a member of RSH's coordination team.<br>• Upon request, present the quality approach and support other missions in replicating RSH's experience.</p><p><strong>Capacity building and staff empowerment</strong><br>• Conduct a training needs assessment across RSH departments, identifying gaps in quality tools, project management methods, and risk management processes.<br>• Design and implement a capacity-building curriculum tailored to different staff profiles (healthcare providers, clinical leads, managers), covering: quality improvement methodologies (PDCA, root cause analysis, audit cycles), project management fundamentals, documentation and protocol management, risk identification, indicator monitoring, facilitation and communication techniques.<br>• Deliver hands-on training sessions, workshops, and practical coaching, prioritizing learning-by-doing over theoretical instruction.<br>• Mentor and coach healthcare providers and managers individually, progressively stepping back from direct execution toward facilitation and oversight.<br>• Establish progressive autonomy milestones with defined timelines and competency validation criteria, aligned with the project roadmap.<br>• Co-develop with hospital leadership and HQ a phased transition roadmap with clear milestones, timelines, and responsibility transfers; regularly assess progress and adjust accordingly.<br>• Document training activities, participation, and competency assessments to track progress toward team ownership objectives.<br>• Engage in continuous learning and incorporate relevant advancements into the hospital's quality framework.</p><p><strong>Additional Activities</strong>:<br>• Supervise and progressively delegate the coordination of the protocol library and annual action plan monitoring to the medical secretary.<br>• Monitor qualitative indicators and provide methodological support for audits, with decreasing direct involvement over time.<br>• Provide methodological and project management support for improvement initiatives on patient pathways and care organisation efficiency.<br>• Ensure monitoring frameworks and indicators are understood and used autonomously by relevant staff.</p><p>Working hours: Office hours<br>Position based in Amman s Reconstructive Surgery Hospital</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong>:<br>• Degree in quality management<br>• or degree in nursing plus experience in quality management.</p><p><strong>Experience</strong>:<br>• Desirable: 5-years experience in quality management in hospital setting.<br>• Having worked in MSF or other NGO s and in developing countries is a plus.</p><p><strong>Languages</strong><br>Mission language (English) essential, local language (Arabic) desirable.</p><p><strong>Competencies</strong><br>• Training design and facilitation<br>• Project management<br>• Leadership<br>• Result-oriented<br>• curiosity<br>• Teamwork.<br>• Ability to federate<br>• Facilitation skills<br>• Listening capacity</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><strong>ROLE PURPOSE</strong></p><p>The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The Head of Operations and Finance provides strategic leadership and governance across Finance, Grants Management, Operations, Logistics, Security and Counter Fraud, ensuring that Plan Jordan's support functions operate efficiently, in full compliance with organisational policies and donor requirements, and in direct service of programme delivery. The post holder is expected to demonstrate a high degree of strategic acumen, forward thinking and analytical rigour in the execution of this role. S/he will anticipate financial and operational risks, provide evidence-based advisory support to the Country Director and CMT on the financial and operational implications of both strategic and operational plans, and ensure that all resource deployment decisions are grounded in value for money and long-term organisational sustainability.</p><p><strong>Dimensions of the Role</strong></p><p>As part of the Country Management Team, the role is responsible for leading the Operations and Finance teams and ensuring full financial governance of Plan Jordan, including grant budgeting, SAP oversight, donor reporting, audit management, cash flow oversight, and authorisation of payments above the designated threshold. The position also provides full operational governance across procurement strategy, logistics, fleet management, administration, security, and ICT strategic oversight. In addition, the role holds overall security oversight for all Plan Jordan offices and field locations and serves as the Counter Fraud focal point for Plan Jordan.</p><p><strong>Accountabilities</strong></p><p><strong>1. Financial Strategy and Risk Management</strong></p><ul><li>Lead the financial strategy of Plan Jordan and advise the CMT on financial and risk management issues.</li><li>Lead the annual budget, quarterly re-forecasting, and cost ratio management.</li><li>Oversee cash management, cash forecasting, and cash requests to the Regional Office/GH.</li><li>Maintain and update the Delegation of Authority (DOA) matrix with Country Director approval at least annually.</li><li>Authorise payments above the Accounting Coordinator's delegation threshold.</li><li>Ensure compliance with the local Operations Manual and global finance policies, including accurate and timely use of SAP, month-end and year-end closing processes, and coordination with the Regional Office on system upgrades and troubleshooting.</li><li>Maintain and regularly update the PIJO risk register in coordination with the Country Director and CMT, ensuring key financial, operational and reputational risks are identified, rated and mitigated.</li></ul><p><strong>2. Grants and Partner Financial Management</strong></p><ul><li>Oversee the full grant budgeting process, ensuring all grant budgets are adequately costed including fair allocation of shared costs.</li><li>Approve donor financial reports and ensure timely, accurate submission.</li><li>Conduct or oversee financial due diligence of partners as part of partner assessment processes, and monitor operational compliance during implementation through periodic spot checks and risk assessments.</li><li>Lead capacity building support and training for (local) partners in all aspects of financial management, administration and operations.</li></ul><p><strong>3. Audit and Compliance</strong></p><ul><li>Lead audit management Finance and Operations combined ensuring all findings are addressed and corrective actions implemented.</li><li>Oversee the review of agreements and contracts and ensure compliance with Plan policies and Jordanian laws.</li><li>Act as Counter Fraud focal point for Plan Jordan; identify, manage and escalate counter fraud cases in line with global procedures.</li><li>Report all losses and incidents timely and consistently to the International Headquarters and Regional Office.</li></ul><p><strong>4. Procurement and Logistics</strong></p><ul><li>Provide overall management to all operations services procurement, logistics, fleet, administration, assets, and ICT to ensure optimum support to the Country Office and Programme Areas, including field office supply runs, distribution support and customs clearance where applicable.</li><li>Engage effectively with the programme and finance teams to ensure timely procurement support for all major grant start-ups.</li><li>Lead continual review of external service providers to improve competitiveness of procurement contracts and quality of goods and services.</li><li>Oversee LTA management and hold contracting authority above threshold.</li><li>Maintain and oversee the supplier prequalification framework and the PIJO vendor database, ensuring accuracy and compliance with organisational standards.</li><li>Oversee fleet management and asset administration across all PIJO locations, including vehicle allocation, maintenance schedules, fuel monitoring, asset tagging, annual verification and disposal in compliance with Plan's global policies.</li><li>Ensure adequate ICT infrastructure, connectivity, data protection and business continuity across all PIJO offices, and that the ICT Officer provides effective day-to-day technical support to all staff.</li><li>Oversee office management across all PIJO locations, including lease agreements, facilities maintenance, utilities and minimum standards for staff safety and operational functionality.</li><li>Oversee the development and implementation of up-to-date in-country operations policies, procedures and guidelines in compliance with Plan's global standards and donor requirements.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p><strong>Desirable</strong></p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p></p></section>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p>
<p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<ul>
<li>Active TS/SCI clearance</li>
<li>Associate's degree or four years of direct relevant intelligence analysis experience</li>
<li>At least eight years analytical experience at the tactical/operational level within DoD or equivalent government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li>
<li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li>
<li>Possess strong research, analytical, and writing skills</li>
<li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li>
<li>Briefing skills to include the ability to clearly articulate information</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Bachelor's degree</li>
<li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li>
<li>OSINT/PAI research and analytical experience</li>
</ul></p><p></p>
<p><h4>Responsibilities</h4>
<p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.<br>
Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p>
<h4>Requirements</h4>
<ul>
<li>Active TS/SCI clearance</li>
<li>Associates degree OR four years of direct relevant intelligence analysis experience</li>
<li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li>
<li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li>
<li>Proficient in utilizing standard computer applications and intelligence-related automation to support analytical efforts and product development</li>
<li>Possess strong research, analytical, and writing skills</li>
<li>Capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li>
<li>Briefing skills to include the ability to clearly articulate information</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Bachelor's degree</li>
<li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI, or military analysis</li>
<li>OSINT/PAI research and analytical experience</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Build a great career with Socradar</strong></p><br><p>SOCRadar is poised for continued success with a relentless focus on innovation, global expansion, and feature-rich multifunctionality. Our mission is to empower organizations to stay ahead of evolving cyber threats. Enterprises around the world are increasingly selecting SOCRadar to achieve proactive security by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. SOCRadar users leverage our expertise and investment in scalable, innovative Extended Threat Intelligence (XTI) solutions to protect their most valuable assets: brand reputation, employees, customers, and overall business operations.</p><br><p><strong>What will a Sales Development Representative | Outbound do?</strong></p><br><p>SOCRadar is seeking a highly motivated and results-driven Sales Development Representative (Outbound) to join our MEA team. As an SDR, you will be responsible for identifying and qualifying new business opportunities, helping to drive the initial stages of the sales process. You will play a critical role in building our sales pipeline and establishing strong relationships with prospective clients. This is an excellent opportunity for individuals who are passionate about technology, cybersecurity, and sales, and who thrive in a fast-paced and dynamic environment.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li><strong>Prospecting and Lead Generation:</strong> Identify and research potential clients within the MEA market through various channels such as cold calling, email campaigns, social media, and networking events.</li><li><strong>Lead Qualification:</strong> Conduct initial qualification of leads to assess their fit as potential customers, ensuring alignment with SOCRadar's target market and value proposition.</li><li><strong>Consultative Engagement:</strong> Communicate the features, benefits, and value of SOCRadar's products and services to potential customers, acting as a trusted advisor during the early stages of the sales process.</li><li><strong>Relationship Building:</strong> Establish and nurture strong relationships with key decision-makers and stakeholders, including C-level executives, IT managers, and security professionals.</li><li><strong>Pipeline Management:</strong> Maintain accurate and up-to-date records of all prospecting activities and customer interactions, and effectively manage the early stages of the sales pipeline.</li><li><strong>Collaboration:</strong> Work closely with the sales team to transition qualified leads and collaborate on strategic sales campaigns, including joint initiatives, events, and promotions.</li><li><strong>Market Intelligence:</strong> Stay informed on industry trends, the competitive landscape, and emerging technologies in the cybersecurity space to effectively position SOCRadar's solutions.</li><li><strong>Performance Metrics:</strong> Meet and exceed assigned targets for lead generation and qualified opportunities, consistently striving for personal and team success.</li><li><strong>Continuous Learning:</strong> Continuously develop your knowledge of SOCRadar's products, industry best practices, and sales techniques through training programs and self-study.</li><li><strong>Languages Proficiency: </strong>English & Arabic is mandatory. </li></ul><p><strong>Note:</strong> Nothing in this job description restricts management’s right to assign or reassign additional duties and responsibilities to this job at any time.<br></p><br><p><strong>Qualifications:</strong></p><br><ul><li><strong>Education:</strong> Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).</li><li><strong>Experience:</strong> Proven track record of success in a sales development, business development, or lead generation role, preferably in the cybersecurity industry.</li><li><strong>Technical Knowledge:</strong> Familiarity with cybersecurity concepts, technologies, and industry trends is highly desirable.</li><li><strong>Excellent Communication:</strong> Strong verbal and written communication skills, with the ability to effectively engage with prospects and present complex ideas in a clear and concise manner.</li><li><strong>Persuasive Selling:</strong> Demonstrated ability to articulate the value proposition and create interest in complex solutions, using consultative and solution-based selling techniques.</li><li><strong>Goal-Oriented:</strong> Self-motivated individual with a strong drive for achieving targets and delivering results.</li><li><strong>Relationship Building:</strong> Exceptional interpersonal skills and the ability to build and maintain relationships with a diverse range of stakeholders.</li><li><strong>Organization and Time Management:</strong> Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.</li><li><strong>Flexibility:</strong> Willingness to adapt to evolving market conditions and changing priorities within a dynamic startup environment.<br></li></ul><p><strong>What does SOCRadar offer teammates?</strong></p><br><p>• Talented and Experienced Teammates,</p><br><p>• Private Health Insurance,</p><br><p>• Remote working environment and flexible working arrangements </p><br><p>• SOCRadar Academy E-learning Platform, and annual educational budget</p><br><p>• Birthday Day off.</p><br><br> </div>
<h4 ><strong >Job Title: Clinical Focal Point FSR # 810 </strong></h4>
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<p ><strong >Location: Roving Camps</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
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<p class="Paragraph SCXW256161845 BCX8" ><span class="TextRun SCXW256161845 BCX8" lang="EN-US" >The International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, the International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitate devastated health care systems and help bring them back to self-reliance. The clinic focal point at International Medical Corps leads and supervises a multidisciplinary team, encompassing both Mental Health and Psychosocial Support (MHPSS) and Child Protection Case Managers. This role integrates a biopsychosocial, multidisciplinary, and community-based approach, ensuring comprehensive and effective service delivery. The case manager’s focal point is responsible for providing leadership and guidance to the team, promoting quality outcomes in both MHPSS and child protection case management. This includes overseeing the provision of mental health case management and other relevant services for individuals with MHPSS needs, as well as ensuring that Child Protection Case Managers conduct comprehensive assessments, planning, implementation, coordination, monitoring, and evaluation of individual children's needs.</span></p>
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<p class="Paragraph SCXW78054859 BCX8" ><strong><span class="TextRun SCXW78054859 BCX8" lang="EN-US" >MAIN TASKS AND RESPONSABILITIES</span></strong></p>