Area Manager Jobs in Jordan
3239 Jobs Found
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated Scrum Master to guide our software development teams in adopting Agile principles and practices. The Scrum Master will serve as a facilitator for Agile processes, helping teams deliver high-quality software solutions efficiently and effectively. You will work closely with product owners, developers, and stakeholders to foster collaboration, remove impediments, and promote continuous improvement.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li>
<li>Coach teams on Agile principles and Scrum practices to ensure successful project delivery.</li>
<li>Assist product owners in managing and prioritizing the product backlog.</li>
<li>Identify and remove obstacles that impede the team's progress.</li>
<li>Promote a culture of transparency, accountability, and continuous improvement.</li>
<li>Track and report on team performance metrics to management and stakeholders.</li>
<li>Collaborate with other Scrum Masters, project managers, and organizational leaders to enhance Agile maturity across the company.</li>
<li>Support cross-functional team collaboration and alignment with business goals.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Science, Business, or a related field.</li>
<li>3+ years of experience as a Scrum Master in software development environments.</li>
<li>Certified ScrumMaster (CSM) or equivalent Agile certification is required.</li>
<li>Strong knowledge of Agile methodologies, scrum framework, and software development lifecycle.</li>
<li>Excellent facilitation, communication, and interpersonal skills.</li>
<li>Proven ability to resolve conflicts and foster positive team dynamics.</li>
<li>Experience using Agile project management tools such as JIRA, Confluence, or similar.</li>
<li>Ability to manage multiple teams or projects simultaneously.</li>
<li>Strong organizational and problem-solving abilities.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior QA Frontend Engineer to join our dynamic team.</p><p>Understand complex business domain, define an effective test scope, and actively contribute to requirements analysis and feedback discussions</p><p>Collaborate with developers, product managers, and business stakeholders to ensure quality throughout the SDLC</p><p>Design, develop, and execute functional tests across the frontend and integration tests with APIs, and backend systems</p><p>Leverage AI tools to generate test cases, analyze UI/API failures, and streamline bug reporting workflows</p><p>Use prompt engineering techniques with AI tools to enhance exploratory testing, increase test coverage, and generate test data</p><p>Build & maintain robust automated tests using modern automation tools like cypress</p><p>Actively participate in sprint planning, code reviews, and technical discussions, offering input that strengthens product quality</p><p>Clearly communicate testing progress, risks, and status to relevant stakeholders</p><p>Contribute to continuous improvement of QA processes and standards within team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years experience in software testing, ideally with a web and API testing background</p><p>Ability to understand complex business domain, and identify business and test use cases</p><p>Experience working in Agile environments with different cross-functional teams</p><p>Skilled in JavaScript-based automation, particularly using tools such as Cypress</p><p>Familiarity with API testing tools (e.g., Postman) and backend validation techniques</p><p>Exposure to AI-assisted testing tools (e.g., Cursor AI, GitHub Copilot) and understanding of their role in modern QA workflows is a plus</p><p>Strong analytical and problem-solving skills, with the ability to think critically and approach challenges methodically</p><p>Proactive communicator who actively engages in team discussions, shares ideas, and collaborates effectively with distributed teams</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms. Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p>What you will do in this role:</p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul>It will be a plus if you:<ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.<p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning & Organizing:</strong></p><br><ul><li>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li><li>Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</li></ul><p><strong>Operations:</strong></p><br><ol><li>Attends regular training sessions in line with the departmental P&P i.e. guest care, product knowledge, grooming standards, up-selling, etc.</li><li>Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.</li><li>Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments. </li><li>Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li><li>Handles the guest greeting upon arrival and their seating through the hostess.</li><li>Ensures that under no circumstances the entrance is left unattended.</li><li>Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li><li>Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li><li>Reports cleanliness and maintenance issues to the immediate Supervisor.</li><li>Handles guest complaints as per instructions or consults the immediate Supervisor.</li><li>Does all mise-en place work according to the whole day service requirements.</li><li>To report any equipment failures/problems to the Maintenance Department.</li><li>To pass any maintenance requests to the Maintenance Department.</li><li>To participate in any Training/Developments schemes as recommended by senior management.</li><li>Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li><li>To treat guests and colleagues in a polite and courteous manner.</li><li>To observe high standards of personal hygiene.</li><li>To maintain clean and organized side stations at all times.</li><li>To anticipate customers’ needs.</li><li>To be flexible in assisting around different areas of the hotel.</li><li>Familiar with the company’s internal policies and safety procedures</li><li>Helps in other areas of the Hotel if the situation requires.</li><li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>To carry out any other reasonable duties and responsibilities as assigned.</li></ol><p><strong>Administration:</strong></p><br><ol><li>Work hand to hand with the hostess to ensure the name tag is all complete and in proper position</li><li>Ensuring business card and database are handed over to the hostess for the record</li><li>Make sure all the bill is handed over to the cashier</li><li>Ensure all the item is charged accordingly in the micros system as per the guest consumption</li></ol><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Main Tasks: 1. Supervise transportation, receiving, warehousing, and distribution activities to ensure timely and cost-effective execution. 2. Manage logistics service providers and suppliers, negotiate rates, and monitor service quality. 3. Track inventory and shipments and resolve delays, shortages, damages, and other logistics issues. 4. Lead the logistics team, assign tasks, monitor performance, and ensure compliance with procedures. 5. Prepare and analyze logistics KPIs and costs and recommend improvements to increase efficiency and reduce waste. 6. Ensure the right flow of manpower at different loading areas according to needs. 7. Prepare daily reports concerning loaded quantities, trucks entrance departure time.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements : : : ( ) . : . : (Excel) ERP. : . .</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery.<br> Work Location<br>To be negotiated.<br> Expected duration<br>The assignment is expected to be for 12 months, with the possibility of extension subject to programme requirements, satisfactory performance, and availability of funds.<br> Duties and Responsibilities<br>The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery. The consultant will: 1) Review the current status of the archive initiative, including workplans, deliverables, timelines, risks, contracts, stakeholder roles, staffing arrangements, and implementation challenges 2) Develop and maintain integrated delivery plans, schedules, risk registers, issue logs, dependency trackers, and reporting tools 3) Provide day-to-day coordination support across RSSD stakeholders, project teams, consultants, vendors, and service providers 4) Track progress regularly, including daily or near-daily follow-up on priority tasks, blockers, dependencies, and pending decisions 5) Identify delays, underperformance, resource gaps, and bottlenecks, recommending corrective action as appropriate 6) Support coordination of archive digitization, reading, validation, verification, metadata, investigative documentation, human verification, research support, and knowledge management activities 7)Track and support completion of the reading and verification of master card-related archive records 8) Support development of a model and completion plan for investigative factsheets 9) Facilitate coordination between archive and research stakeholders and technical or service-provider teams to ensure that tools and systems support RSSD requirements 10)Advise senior management on implementation priorities, risks, resource needs, governance arrangements, and future operating requirements 11) Support governance meetings, stakeholder consultations, donor reporting, budget reviews, procurement planning, and implementation reviews 12) Coordinate with the Communications Specialist, as required, to support dissemination of programme achievements, lessons learned, and knowledge products 13) Monitor programme performance, budget utilization, procurement timelines, vendor performance, milestones, risks, outputs, and deliverables against approved workplans 14) Prepare progress reports, briefing notes, presentations, donor reporting inputs, decision logs, management updates, lessons learned, and recommendations for future phases<br> Qualifications/special skills<br>EDUCATION An advanced university degree (Master's degree or equivalent) in a relevant field is required. A first-level university degree (Bachelor's degree or equivalent) in a relevant field, combined with an additional two years of relevant experience, may be accepted in lieu of an advanced university degree. Professional certification in project or programme management, archives, records management, digital preservation, information governance, or knowledge management is desirable EXPERIENCE A minimum of ten years of progressively responsible experience managing complex archive, research, information management, digitization, knowledge management, records management, or related programmes involving multiple interdependent activities is required Experience coordinating multidisciplinary teams, external service providers, vendors, and consultants across archival, research, operational, information management, or technical functions is required Experience managing programme integration, dependencies, risks, delivery tracking, budgets, contracts, reporting requirements, and stakeholder engagement is required Experience providing day-to-day programme coordination, performance tracking, issue escalation, and corrective action recommendations across complex implementation teams is required Experience supporting donor-funded projects and complex multi-stakeholder initiatives involving international organizations, academic institutions, cultural heritage organizations, development partners, or similar stakeholders is required Experience managing or supporting archival digitization, records validation, human verification, metadata, investigative documentation, research documentation, or structured information extraction processes is highly desirable Experience providing strategic advice to senior management on programme implementation, governance, risk management, financial oversight, and organizational priorities is highly desirable Experience with Human-in-the-Loop processes, data annotation, machine learning-enabled extraction, digital repositories, records management systems, metadata frameworks, or structured factsheet workflows is desirable Experience within the United Nations system, international organizations, or humanitarian and development contexts is desirable TECHNICAL SKILLS Strong programme and project management skills, including experience with complex, multi-stakeholder programmes with interconnected deliverables, is required Advanced proficiency in Microsoft Office applications and project management tools is required Strong knowledge of archive, records management, digitization, validation, verification, metadata, research documentation, or knowledge management processes is required Strong ability to maintain delivery trackers, risk registers, dependency logs, budget monitoring tools, and management reporting products is required Understanding of how digital tools, AI-enabled extraction, machine learning, and Human-in-the-Loop processes can support archive, research, validation, and knowledge management activities is desirable Knowledge of digital repository systems, metadata standards, and international standards in archives, records management, digitization, digital preservation, and information governance is desirable<br> Languages<br>Excellent command of written and spoken English is required.<br> Additional Information<br>The total remuneration for this assignment is fixed and non-negotiable at USD 120,000 per year<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><h4>Description</h4>
<p>BlackStone eIT is seeking an experienced and visionary AI team lead to oversee and guide our artificial intelligence initiatives. As the AI team lead, you will be responsible for leading a team of AI engineers and data scientists to develop innovative AI solutions that drive business growth and enhance user experiences. You will collaborate with cross-functional stakeholders to design and implement cutting-edge AI technologies and ensure successful project delivery.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead, mentor, and manage a team of AI engineers and data scientists.</li>
<li>Design and develop scalable AI models and algorithms tailored to business needs.</li>
<li>Collaborate with product managers, software developers, and business stakeholders to define AI project requirements.</li>
<li>Ensure rigorous testing, validation, and deployment of AI solutions.</li>
<li>Stay current with the latest advancements in AI, machine learning, and data science technologies.</li>
<li>Establish best practices and standards for AI development within the team.</li>
<li>Identify opportunities for AI integration to improve products and services.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s or master’s degree in computer science, artificial intelligence, data science, or related field.</li>
<li>At least 8 years of experience in AI, machine learning, or data science roles.</li>
<li>Proven leadership experience managing technical teams.</li>
<li>Strong proficiency in programming languages such as Python, R, or Java.</li>
<li>Experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.</li>
<li>Solid understanding of data processing, feature engineering, and statistical modeling.</li>
<li>Familiarity with cloud platforms (AWS, Azure, or Google Cloud) for AI deployment.</li>
<li>Excellent problem-solving, analytical, and communication skills.</li>
<li>Ability to translate complex AI concepts into actionable business solutions.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Performance bonus</li>
<li>Training & development</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting to evolving requirements. Support, maintain, and improve existing applications and internal tools by fixing bugs, addressing technical debt, and ensuring system stability. Build and maintain internal tools that support operational, support, and product teams. Implement business logic and integrations supporting product features under tight timelines. Write clean, maintainable, and well-tested code aligned with backend standards. Collaborate with frontend engineers, product managers, and designers in an agile, fast-paced environment. Assist in optimizing system performance, reliability, and security across systems. Participate in sprint planning, stand-ups, and code reviews. Contribute to CI/CD pipelines, deployments, and basic monitoring activities. Troubleshoot and resolve backend issues in both development and production environments, including legacy systems. Respond to ad hoc requests for fixes, enhancements, and system support as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 1 2 years of experience in backend development, preferably in a fast-paced or startup environment. Strong proficiency in Node.js / JavaScript for backend services. Experience building and consuming REST APIs. Comfortable working within and maintaining existing codebases, not only building from scratch. Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts. Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus. Basic experience with Git and modern development workflows. Strong understanding of Agile/Scrum methodologies and iterative development. Strong problem-solving skills, adaptability, and willingness to learn quickly. Good communication skills and ability to work in a collaborative, fast-moving team environment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior QA Frontend Engineer to join our dynamic team.</p><p><b>Responsibilities</b>:</p><ul><li>Understand complex business domain, define an effective test scope, and actively contribute to requirements analysis and feedback discussions</li><li>Collaborate with developers, product managers, and business stakeholders to ensure quality throughout the SDLC</li><li>Design, develop, and execute functional tests across the frontend and integration tests with APIs, and backend systems</li><li>Leverage AI tools to generate test cases, analyze UI/API failures, and streamline bug reporting workflows</li><li>Use prompt engineering techniques with AI tools to enhance exploratory testing, increase test coverage, and generate test data</li><li>Build & maintain robust automated tests using modern automation tools like cypress</li><li>Actively participate in sprint planning, code reviews, and technical discussions, offering input that strengthens product quality</li><li>Clearly communicate testing progress, risks, and status to relevant stakeholders</li><li>Contribute to continuous improvement of QA processes and standards within team</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years experience in software testing, ideally with a web and API testing background</li><li>Ability to understand complex business domain, and identify business and test use cases</li><li>Experience working in Agile environments with different cross-functional teams</li><li>Skilled in JavaScript-based automation, particularly using tools such as Cypress</li><li>Familiarity with API testing tools (e.g., Postman) and backend validation techniques</li><li>Exposure to AI-assisted testing tools (e.g., Cursor AI, GitHub Copilot) and understanding of their role in modern QA workflows is a plus</li><li>Strong analytical and problem-solving skills, with the ability to think critically and approach challenges methodically</li><li>Proactive communicator who actively engages in team discussions, shares ideas, and collaborates effectively with distributed teams</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div>
<div> </div>
<div>
<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div>
<div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div>
<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div>
<div> </div>
<div> <strong>Career growth and personal development:</strong> </div>
<div> </div>
<div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div>
<div> </div>
<div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div>
<div> </div>
<div> <strong>What you will do in this role:</strong> </div>
<div> </div>
<div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div>
<div> </div>
<div> <strong>As a Customer Service Representative on our team, you will:</strong> </div>
<div> </div>
<ul>
<li>Review customer requests and expectations and respond to them according to their needs and situations</li>
<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li>
<li>Develop your tech skills and learn how to use software solutions that improve people s lives</li>
<li>Champion better brand experiences for our customers and clients</li>
<li>Your qualifications:</li>
</ul>
<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div>
<div> </div>
<div> <strong>Concentrix is a great match if you:</strong> </div>
<div> </div>
<ul>
<li>Bachelor's degree or diploma in any related field</li>
<li>Are proficient or bilingual in Arabic and English </li>
<li>Are proactive, self-motivated, and solution-oriented </li>
<li>Can work rotating and weekend shifts</li>
</ul>
<p> <strong>It will be a plus if you:</strong> </p>
<ul>
<li>Have previous experience in Customer Service or Sales</li>
<li>Know how to work with helpdesk systems</li>
</ul>
<div>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</div>
<div> </div>
</div>",</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> </div>
<div>
<div> <strong>Job Description</strong> </div>
<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div>
<div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div>
<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div>
<div> </div>
<div> <strong>Career growth and personal development:</strong> </div>
<div> </div>
<div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div>
<div> </div>
<div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div>
<div> </div>
<div> <strong>What you will do in this role:</strong> </div>
<div> </div>
<div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div>
<div> </div>
<div> <strong>As a Customer Service Representative on our team, you will:</strong> </div>
<ul>
<li>Review customer requests and expectations and respond to them according to their needs and situations</li>
<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li>
<li>Develop your tech skills and learn how to use software solutions that improve people s lives</li>
<li>Champion better brand experiences for our customers and clients</li>
<li>Your qualifications:</li>
</ul>
<div> </div>
<div> </div>
<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div>
<div> </div>
<div> <strong>Concentrix is a great match if you:</strong> </div>
<ul>
<li>Bachelor's degree or diploma in any related field</li>
<li>Are proficient or bilingual in Arabic and English </li>
<li>Are proactive, self-motivated, and solution-oriented </li>
<li>Can work rotating and weekend shifts</li>
</ul>
<div> <strong>It will be a plus if you:</strong> </div>
<div> </div>
<ul>
<li>Have previous experience in Customer Service or Sales</li>
<li>Know how to work with helpdesk systems</li>
</ul>
<div>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</div>
<div> </div>
</div>",</div></section>
<p dir="ltr" > </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >About IRAP</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).</span></span></p>
<p> </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP Jordan</span></span></p>
<p><span >IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.</span></p>
<p><br>
<span >Opportunity</span></p>
<p><span >IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.</span></p>
<p><br>
</p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Context and Objective</span></span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Potential for client psychological distress, coercion, or external third-party pressure</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern and junior staff exposure to high-stress client interactions</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution</span></span></p>
</li>
</ul>
<p><span >The objective of this assessment is to develop appropriate measures in place pertaining to:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical security of the building envelope and entry systems</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview room safety for staff, interns, and clients</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Incident response and evacuation procedures</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security related to physical access</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff and intern security awareness and preparedness </span></span></p>
</li>
</ul>
<p><br>
<span >Scope of Work:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >In Scope</span></span></p>
</li>
</ul>
<p> </p>
<div dir="ltr" >
<table >
<colgroup>
<col width="171">
<col width="526">
</colgroup>
<tbody>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Domain</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Specific Areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical perimeter</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Access control</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Entry protocols, visitor management, and tailgating vulnerabilities</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Reception & waiting areas</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Client flow, separation from staff-only zones, sight lines, furniture placement</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview rooms</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff-only zones</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff offices, HR & Finance files, communications equipment</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Emergency systems</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Fire, evacuation routes, muster points, first aid, communication trees</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern & staff protocols</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security (physical)</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Document handling, clean desk, screen visibility from client areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >External threat environment</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Neighborhood risk profile, historical incident mapping within a 500m radius</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Game-theory threat mapping</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Adversarial actor analysis — who benefits from compromising this office, and how</span></span></p>
</td>
</tr>
</tbody>
</table>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues</li><li>Assist in the preparation and service of all food items for a la carte and or buffet menus according to hotel recipes and standards</li><li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li><li>Have full knowledge of all menu items, daily features and promotions</li><li>Follow kitchen policies, procedures and service standards</li><li>Follow all safety and sanitation policies when handling food and beverage</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous experience in the culinary field an asset</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong><span>:</span></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented </span><strong><span>Associate Scientist, Formulation Development </span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>JOB PURPOSE:</span></strong></p><br> <p><span>To perform effective transfer of manufacturing know-how and product knowledge across Hikma manufacturing sites, provide technical support for product troubleshooting and process optimization, and support regulatory filing activities by generating and supplying the required technical documentation that is monitored by R&D.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations.</span></li>
<li><span>Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities.</span></li>
<li><span>Lead and support the successful transfer of manufacturing processes, technical knowledge, and product know-how for pharmaceutical products across Hikma Pharmaceuticals manufacturing sites. Act as the R&D representative during the, validation batches manufacturing of new product launches, providing on-site technical oversight and support as needed. Conduct comprehensive reviews of manufacturing and packaging batch records to ensure compliance with approved processes, quality standards, and regulatory requirements. Facilitate the effective transfer of technical knowledge from Product Development to Manufacturing by proactively identifying, assessing, and resolving technical risks and gaps. Collaborate closely with cross-functional teams, including Production, Quality, Supply Chain, Regulatory Affairs, Project Management Office and Technical Support Unit to ensure successful execution and alignment during the manufacture of the first three commercial/validation batches and support a smooth transition to routine commercial production.</span></li>
</ul> <ul>
<li><span>Review and evaluate technical documentation and outsourced products transfer dossiers for pharmaceutical products planned for transfer from Hikma Jordan (HJ)/Outsourcing lab or Licensors to other Hikma manufacturing sites, or between Hikma manufacturing sites. Assess the completeness, technical feasibility, regulatory compliance, and manufacturing readiness of transfer packages, and provide scientifically sound recommendations to support successful technology transfer activities. Ensure all evaluations are completed accurately and within established timelines to support project milestones and business objectives.</span></li>
</ul> <ul>
<li><span>Preparing and reviewing the supportive and technical documents that are intended to be transferred to other Hikma manufacturing sites or provided to Regulatory Affairs or authorities to complete the registration process at the intended markets, including but not limited to: Product CTDs, declaration letters, comparative dissolution reports, technical transfer reports,and reply to deficiency letters. Ensure all deliverables are completed within the predefined timelines, supported by thorough documentation and, when necessary, targeted research to enable efficient replies and compliant submissions.</span></li>
</ul> <ul>
<li><span>Executing lab trials and submission batches independently in compliance with Quality standards. Preparing documents and reports necessary for trial execution.</span></li>
</ul> <ul>
<li><span>Provide support for product troubleshooting. Ensure the implementation of a structured plan, well-defined proposals, and scientifically sound experimental designs to complete the treatment and conclude the solution within the agreed timelines.</span></li>
</ul> <ul>
<li><span>Efficiently completing all assigned duties and practical work within a predetermined timeline and achieving the goal of the assigned practical work.</span></li>
</ul> <ul>
<li><span>Perform other related duties or assignments as directed.</span></li>
</ul> <ul>
<li><span>Executing tasks in compliance with current Good Manufacturing Practices (cGMP), Good Laboratory Practice (GLP), and complying with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment. </span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <p><strong><span>Experience:</span></strong></p><br> <p><span>1-4 years of experience in pharmaceutical formulation development of different dosage forms or pharmaceutical products technology transfer (Additional knowledge in regulatory and product registration is preferable).</span></p><br> <p><strong><span>Education:</span></strong></p><br> <p><span>BSc Pharmacy (MSc in Pharmaceutical Sciences or Pharmaceutical Industry is preferable).</span></p><br> <p><strong><span>Note: The role includes </span></strong><strong><span>working on night shifts and weekends to accommodate the nature of the work timeframe inside the manufacturing plants</span></strong></p><br> <p><strong><span>Language:</span></strong></p><br> <p><span>Excellent command of the English language (written and verbal).Excellent technical writing and documentation skills</span></p><br> <p><strong><span>Required Skills:</span></strong></p><br>
<ul>
<li><span>Proficiency in MS Office (Word, Excel, PowerPoint).</span></li>
<li><span>Familiarity with SAP (preferred).</span></li>
<li><span>Ability to work independently and manage multiple tasks.</span></li>
<li><span>Strong teamwork and collaboration skills.</span></li>
<li><span>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</span></li>
<li><span>Quick learner with flexibility and adaptability.</span></li>
<li><span>Active listening and strong motivation.</span></li>
<li><span>Excellent communication, strong negotiation and influencing skills</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio. </span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates. </span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals. </span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization. </span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities. </span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals. </span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance. </span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability. </span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins. </span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives. </span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services. </span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning. </span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets. </span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities. </span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations. </span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap. </span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams. </span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance. </span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations. </span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance. </span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions. </span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics. </span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred. </span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing. </span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations. </span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills. </span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus. </span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy & Optimization</span></p><br></li><li><p><span>Commercial Strategy & Revenue Management</span></p><br></li><li><p><span>Pricing Models & Packaging</span></p><br></li><li><p><span>Deal Desk & Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling & Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics & Market Intelligence</span></p><br></li><li><p><span>Business Intelligence & Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation & Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>About us, </strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As an <strong>Assistant Cost Controller</strong>, you will support the financial integrity of the hotel by assisting in the monitoring and control of food, beverage, and operating costs. Reporting directly to the Cost Controller (or their delegate), you will help ensure accurate inventory management, cost reporting, and compliance with hotel policies and financial procedures. Your analytical skills and attention to detail will contribute to effective cost control and informed business decisions.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Assist in monitoring and analyzing food, beverage, and general store costs to ensure operational efficiency and profitability.</li><li>Support the preparation of daily, weekly, and monthly cost control reports and variance analyses.</li><li>Review receiving records, purchase orders, invoices, and inventory transactions to ensure accuracy and compliance.</li><li>Conduct regular inventory counts and stock audits in coordination with operational departments.</li><li>Verify recipe costing, menu pricing, and consumption trends to identify opportunities for cost optimization.</li><li>Assist in maintaining accurate inventory records and ensuring proper stock valuation.</li><li>Monitor wastage, spoilage, breakage, and other cost-related factors, reporting variances to management.</li><li>Ensure all receiving, storing, and issuing procedures comply with hotel policies and internal controls.</li><li>Collaborate closely with Purchasing, Stores, Kitchen, F&B, and Finance teams to maintain accurate cost information.</li><li>Support month-end closing activities and provide administrative assistance to the Cost Control function as required.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Bachelor’s degree in Accounting, Finance, Hospitality Management, or a related field.</li><li>Minimum 2 years of experience in Cost Control, Accounting, Finance, Stores, or Purchasing, preferably within a hotel environment.</li><li>Strong analytical and numerical skills with excellent attention to detail.</li><li>Good understanding of inventory management, cost control principles, and financial reporting.</li><li>Proficiency in Microsoft Excel and Microsoft Office applications.</li><li>Experience with hotel systems such as SunSystem, Opera, FMC, BirchStreet, or similar platforms is an advantage.</li><li>Strong communication and interpersonal skills with the ability to work effectively across departments.</li><li>Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.</li><li>A proactive, organized, and solution-oriented approach to work.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our myWellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>
<p>We are seeking an experienced Technical Architect to lead the design and implementation of technology solutions that support business objectives and align with enterprise architecture standards. The ideal candidate will combine strong technical expertise with strategic thinking to deliver scalable, secure, and high-performing solutions while providing technical leadership across projects. Key Responsibilities Design end-to-end technical architectures for enterprise systems, applications, and integrations. Develop architecture blueprints, technical specifications, and solution design documentation. Evaluate, recommend, and select appropriate technologies, frameworks, platforms, and tools based on business and technical requirements. Provide technical leadership and guidance to development teams throughout the software development lifecycle. Ensure solutions are scalable, secure, maintainable, and aligned with industry best practices and organizational standards. Conduct architecture and code reviews to ensure compliance with technical standards and quality requirements. Collaborate with business analysts, project managers, product owners, and key stakeholders to translate business requirements into effective technical solutions. Identify technical risks, dependencies, and constraints, and develop mitigation strategies. Design and oversee system integration approaches to ensure seamless interoperability between applications and platforms. Stay up to date with emerging technologies, industry trends, and architectural best practices to drive innovation. Mentor and support junior architects, developers, and technical team members by promoting knowledge sharing and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Proven experience in solution or technical architecture, software design, and enterprise application development. Strong understanding of cloud platforms, system integration, APIs, microservices, and enterprise architecture principles. Experience with modern development frameworks, databases, and DevOps practices. Excellent analytical, problem-solving, and communication skills. Ability to collaborate effectively with cross-functional teams and influence technical decisions. Relevant architecture or cloud certifications are considered an advantage.</p>
<h2 class="h5">Job description</h2>
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<span>We are seeking an experienced Technical Architect to lead the design and implementation of technology solutions that support business objectives and align with enterprise architecture standards.<br> The ideal candidate will combine strong technical expertise with strategic thinking to deliver scalable, secure, and high-performing solutions while providing technical leadership across projects.<br> Key Responsibilities Design end-to-end technical architectures for enterprise systems, applications, and integrations.<br> Develop architecture blueprints, technical specifications, and solution design documentation.<br> Evaluate, recommend, and select appropriate technologies, frameworks, platforms, and tools based on business and technical requirements.<br> Provide technical leadership and guidance to development teams throughout the software development lifecycle.<br> Ensure solutions are scalable, secure, maintainable, and aligned with industry best practices and organizational standards.<br> Conduct architecture and code reviews to ensure compliance with technical standards and quality requirements.<br> Collaborate with business analysts, project managers, product owners, and key stakeholders to translate business requirements into effective technical solutions.<br> Identify technical risks, dependencies, and constraints, and develop mitigation strategies.<br> Design and oversee system integration approaches to ensure seamless interoperability between applications and platforms.<br> Stay up to date with emerging technologies, industry trends, and architectural best practices to drive innovation.<br> Mentor and support junior architects, developers, and technical team members by promoting knowledge sharing and continuous improvement.<br> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.<br> Proven experience in solution or technical architecture, software design, and enterprise application development.<br> Strong understanding of cloud platforms, system integration, APIs, microservices, and enterprise architecture principles.<br> Experience with modern development frameworks, databases, and DevOps practices.<br> Excellent analytical, problem-solving, and communication skills.<br> Ability to collaborate effectively with cross-functional teams and influence technical decisions.<br> Relevant architecture or cloud certifications are considered an advantage.<br></span> </div>
<p><h4>Description</h4>
<p>BlackStone eIT is seeking an experienced and visionary AI team lead to oversee and guide our artificial intelligence initiatives. As the AI team lead, you will be responsible for leading a team of AI engineers and data scientists to develop innovative AI solutions that drive business growth and enhance user experiences. You will collaborate with cross-functional stakeholders to design and implement cutting-edge AI technologies and ensure successful project delivery.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead, mentor, and manage a team of AI engineers and data scientists.</li>
<li>Design and develop scalable AI models and algorithms tailored to business needs.</li>
<li>Collaborate with product managers, software developers, and business stakeholders to define AI project requirements.</li>
<li>Ensure rigorous testing, validation, and deployment of AI solutions.</li>
<li>Stay current with the latest advancements in AI, machine learning, and data science technologies.</li>
<li>Establish best practices and standards for AI development within the team.</li>
<li>Identify opportunities for AI integration to improve products and services.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s or master’s degree in computer science, artificial intelligence, data science, or related field.</li>
<li>At least 8 years of experience in AI, machine learning, or data science roles.</li>
<li>Proven leadership experience managing technical teams.</li>
<li>Strong proficiency in programming languages such as Python, R, or Java.</li>
<li>Experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.</li>
<li>Solid understanding of data processing, feature engineering, and statistical modeling.</li>
<li>Familiarity with cloud platforms (AWS, Azure, or Google Cloud) for AI deployment.</li>
<li>Excellent problem-solving, analytical, and communication skills.</li>
<li>Ability to translate complex AI concepts into actionable business solutions.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Performance bonus</li>
<li>Training & development</li>
</ul></p><p></p>