Area Manager Jobs in Jordan
3475 Jobs Found
Jordan - Amman
<p><h4>Job summary</h4>
<p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Understanding market opportunities & driving revenue</strong></p>
<ul>
<li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li>
<li>Partners with group/catering counterpart to effectively manage the business opportunity.</li>
<li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li>
<li>Handles all opportunities if property does not participate in an EBC.</li>
<li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li>
<li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li>
<li>Develops effective group/catering sales plans and actions.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by upselling packages and creative food and beverage.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for each property based on market conditions and individual property needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Handles complex business with significant revenue potential as well as significant customer expectations.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li>
<li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Provides excellent customer service in order to grow share of the account.</li>
<li>Executes brand’s customer service standards and property’s brand standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Uses sales resources and administrative/support staff.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Utilizes intranet for resources and information.</li>
<li>Conducts site inspections.</li>
<li>Creates contracts as required.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li>
</ul>
<h4>About Marriott International</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
Optimiza
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs.<br> Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.<br> As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications.<br> This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline.<br> You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.<br> Responsibilities Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.<br> Lead, mentor, and develop delivery team leads and developer teams.<br> Coordinate with cross-functional teams to deliver business outcomes.<br> Identify process improvements and implement best practices.<br> Manage budgets and resource allocation tied to delivery schedules.<br> Build strong client relationships and provide status reporting, dashboards, and timeline updates.<br> Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.<br> Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.<br> Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.<br> Monitor progress, identify blockers, manage escalations, and resolve risks and issues.<br> Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.<br> Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.<br> Support customer communication, steering meetings, and formal handovers.<br> Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.<br> Promote delivery governance, continuous improvement, and consistent project execution practices.<br> Class A Health Insurance QualificationsEducational qualifications Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related technical field.<br> Project management education or equivalent professional training is a must.<br> Experience needed 10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.<br> Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.<br> Previous experience in the insurance field is a plus.<br> Trainings/ Certificates PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.<br> ITIL Foundation certification is preferred.<br> Training in customer communication, risk management, UAT, and release governance is preferred.<br> Technical Qualifications Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.<br> Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.<br> Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.<br> Knowledge of UAT, go-live readiness, cutover planning, and handover practices.<br> Experience with customer-facing communication, reporting, governance, and escalation management.<br> Eligible to work in Jordan.<br></span> </div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco. Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages. Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student.</p><p>The Digital Marketing Manager is responsible for leading all digital marketing strategies for Alef Education products and services. The role will be responsible for working directly with product teams to design, implement, and manage the overall product marketing strategy, monitoring results to drive sales leads and enable achievement of revenue goals.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Digital Marketing Strategy</strong> - Lead development and implementation of digital marketing strategies to enable target market reach and sales objectives Work closely with product leadership to develop digital marketing strategies that accelerate engagement and drive sales leads Develop and implement detailed digital marketing strategic plans according to strategic objectives outlined to deliver product marketing and sales lead goals Responsible to manage calendar of digital marketing activities and events to maintain continuous awareness of the brand, products and accelerate opportunities for sales Drive demand for Alef Education products, positioning the organization on various social media platforms as a key strategic partner to meet client education objectives Use market research to support development of detailed digital marketing strategies and campaigns that align with and complement brand and product guidelines Develop and maintain relationships with existing and prospective digital media marketing partners, identifying trends and engaging platforms that maximize marketing results Monitor performance of digital marketing activities, adjusting and streamlining lead generation processes and effectively capitalize on opportunities to drive sales Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance</p><p><strong>Product Market Campaign Development</strong> - Lead the strategic development of product marketing campaigns to enable target market reach and lead generation objectives Develop and implement product marketing strategies designed to achieve lead generation and sales objectives for Alef Education products and services Design and implement detailed product marketing plans and concepts to maximize efficiency and performance of targeted goals within budget parameters Evaluate market conditions, leading market research and analysis to support development of detailed product marketing strategies and campaigns Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of product marketing effectiveness, adjusting and streamlining promotion and lead generation processes to enabling effective sales generation</p><p><strong>Digital Marketing Design & Implementation</strong> - Using a large variety of digital marketing tools, design, implement and monitor efficiency and performance of product marketing results Design and implement detailed digital media marketing strategies including but not limited to SEM, email, websites, and social media platforms to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and design teams to produce and deliver creative content that maximizes marketing results, aligned with brand and product strategies Develop and monitor Key Performance Indicators and dashboards that enable effective analysis, reporting and decision making with a notable ability to quickly identify and respond to patterns of marketing success or failure Work closely with Head of Business Development and Product teams to manage key performance indicators of active marketing campaigns and rapidly make adjustment when needed to maximize spend results</p><p><strong>Market Research</strong> - Lead analysis and development of marketing research to enable decision making on product marketing strategies based on trends and target market needs Utilize analysis to evaluate end-to-end customer experience and perception across multiple channels and customer touch points to influence marketing content Facilitates ongoing product team communication to ensure all key stakeholders are well informed and aligned on trends, data, and marketing achievements/obstacles Research and forecast future sales and performance trends Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization</p><p><strong>Community Leadership</strong> - Responsible for managing communication and relationships across the organization in order to effectively lead and enable high performing teams to achieve their goals Build effective relationships with team members, inviting and facilitating problem solving and idea generation to help empower individual capabilities Train, coach and develop team members, ensuring clear expectations are communicated and regularly discussed in an open, collaborative team culture Evaluate and periodically review competencies throughout team, identifying areas for new training or further skill development to enable ongoing results Generate and share data driven reports about team performance, mission-related objectives and timelines Communicate expectations and routinely reviews and discusses feedback Establish schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve improving results Conduct regular team meetings and one to one conversations to ensure all members are updated on relevant news, information, and best practices Provide the right tools and resources, ensuring teams are equipped to work productively and achieve key results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Marketing or a related discipline Experience working with marketing projects and promoting business initiatives Background in design and copywriting is a plus Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of marketing tools (Google Marketing Cloud, Salesforce Pardot, Socialbakers.. etc). Ability to communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process Experience in planning and participating in the launch of new features and products and briefing the press and PR teams about new products and conducting demonstrations. The ability to speak and write to a high standard is crucial. Gaining insight into customer needs and experiences. Ability to drive toward results, overcoming obstacles, bottlenecks and other risks as required Ability to quickly establish credibility, influence and trust with other team members in order to better drive results Ability to articulate priorities and revise plans to meet tight deadlines Familiarity with various project management practices and tools with the ability to implement and customize to the needs of the team and/or project Fluency in English and Arabic.</p><p></p></section>
Médecins Sans Frontières
Jordan - Amman
<p class="MsoNormal" ><b><span >MISSION PHARMACY MANAGER</span></b></p>
<p class="MsoNormal" ><span ></span></p>
<p class="MsoNormal" >Médecins Sans Frontières France is recruiting for its office in Amman a <b>“MISSION PHARMACY MANAGER” </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>CONTEXT</u>: </b></p>
<p class="MsoNormal" >Médecins Sans Frontières is a private,non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. Médecins Sans Frontières is seeking a<b> </b><b><span lang="EN-GB">MISSION PHARMACY MANAGER </span></b>in its Office in Amman, Jordan.<b> </b></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u>MAIN PURPOSE</u>: </b></p>
<p class="MsoNormal" >Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to <b>MSF</b> standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organisation of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the medical coordinator, the correct use of medicines and medical material. <span> </span><span> </span></p>
<p class="MsoNormal" ><b> </b></p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">ACCOUNTABILITIES</span></u></b><b><span lang="EN-GB">:</span></b><span lang="EN-GB"> </span><b> </b></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting the Head of Mission and Medical Coordinator in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analyzing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medication practices.</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products. </span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span >Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures </span></p>
<p class="MsoListBullet" ><span ><span>•<span > </span></span></span><span >Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns. </span><span ></span></p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><u><span lang="EN-GB">REQUIREMENTS</span></u></b><b><span lang="EN-GB">:</span> </b></p>
<p class="MsoNormal" > </p>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential: pharmacy degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)<span> </span></span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries is desirable</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListParagraph" ><span ><span>•<span > </span></span></span><span >Arabic & English essential. </span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b><span lang="EN-GB"></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Essential computer literacy (word, excel, internet)</span></p>
<p class="MsoListBullet" ><span><span>•<span > </span></span></span><span>Desirable knowledge of “Isy stock”</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">People Management and Development <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Commitment to MSF Principles <b>L2</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Behavioural Flexibility <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Results and Quality Orientation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"><span>•<span > </span></span></span><span lang="FR-CH">Teamwork and Cooperation <b>L3</b></span></p>
<p class="MsoListBullet" ><span lang="FR-CH"> </span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b>WORK LOCATION: </b>Amman - Jordan<b> </b> or Jerusalem depending on selected candidate </p>
<p class="MsoNormal" ><b>CONTRACT: </b>6 Months Fixed-term contract renewable – Full-time </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" >Interested applicants should submit their application in <b>English</b>, containing a <b>Curriculum Vitae (CV)</b>, </p>
<p class="MsoNormal" >no later than <b>Thursday 3 Septemebr 2026</b>, on the <b>Akhtaboot website</b> </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" > </p>
<p class="MsoNormal" ><b><i>MSF promotes the inclusion of women and people with disabilities</i></b></p>
<p class="MsoNormal" ><i>Only shortlisted candidates will be contacted via email</i></p>
<p class="MsoNormal" ><b> </b> </p>
<p class="MsoNormal" ><b><u>Notice:</u></b> No monetary transactions, no demands for favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate who has benefited from such acts. All such illicit demands may be pursued through the judicial system. </p>
Nuqtat Al Taknalojia
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Senior Business Transformation Manager to lead our AI initiatives charter for strategic transformation across our new seller success organization. This role will be responsible for driving AI-enabled automation, build vs buy decisions, process re-design, operational excellence, sales productivity and technology adoption to accelerate revenue growth and improve customer outcomes.<br>The ideal candidate combines strong experience on AI first initiatives across industries, business acumen, analytical rigor, program management expertise. They will partner closely with Sales, Product, Technology and Analytics to identify opportunities, design scalable solutions, pilot with internal quick-build or 3rd party solutions and deliver measurable business impact. He will be responsible to scale solutions across UAE, KSA, Egypt, Turkey & South Africa and potentially exporting to other emerging marketplaces.<br>Key job responsibilities<br>Business Transformation & Strategy:<br>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.<br>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.<br>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving<br>3. Lead large-scale transformation programs from business case development through implementation and adoption.<br>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.<br>Process Excellence:<br>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.<br>2. Establish standardized operating procedures and governance mechanisms across sales teams.<br>Technology & Automation:<br>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.<br>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.<br>3. Drive adoption of new sales technologies and ensure realization of business benefits.<br>Data & Performance Management<br>1. Build performance measurement frameworks and transformation scorecards.<br>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.<br>3. Develop executive dashboards and present progress updates to senior leadership.<br>Change Management<br>1. Lead cross-functional stakeholder engagement and change management activities.<br>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.<br>3. Build a culture of continuous improvement and data-driven decision making.<br>Program Leadership<br>1. Manage multiple transformation initiatives simultaneously across business units.<br>2. Define product/program milestones, risks, dependencies, and resource requirements.<br>3. Ensure projects are delivered on time, within scope, and with measurable business impact.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Experience owning/driving roadmap strategy and definition<br>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
qlub
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><br>Why qlub</strong></span></p><br><br><br><p><span><strong>The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.</strong></span></p><br><br><br><p><span><strong>From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.</strong></span></p><br><br><br><p><span><strong>We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.</strong></span></p><br><br><br><p><span><strong>The role</strong></span></p><br><br><br><p><span><strong>qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Busniess Development Manager, you'll help drive our growth in Jordan Sales: building, shipping, and delivering results from day one. You'll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.</strong></span></p><br><br><br><p><span><strong>What you’ll own</strong></span></p><br><br><br><ul><li><p><span><strong>Leveraging your existing network of table-service restaurants and strong sales skills to generate and close new leads</strong></span></p><br><br></li><li><p><span><strong>Expanding our user base by onboarding new restaurant partners to the platform</strong></span></p><br><br></li><li><p><span><strong>Proactively sourcing leads through various channels, identifying key decision-makers, scheduling meetings, and managing the full sales cycle—from initial outreach to full operational launch</strong></span></p><br><br></li><li><p><span><strong>Building and nurturing relationships with restaurant owners, managers, and staff;</strong></span></p><br><br></li><li><p><span><strong>Analyzing lead generation and sales performance data to refine our processes and improve key metrics such as conversion rates</strong></span></p><br><br></li><li><p><span><strong>Collaborating closely with the onboarding team to ensure a smooth and efficient onboarding experience for new partners</strong></span></p><br><br></li><li><p><span><strong>Managing the accounts you close by driving platform adoption, identifying growth opportunities, and promoting new features.</strong></span></p><br><br></li></ul><br><p><span><strong>Who you are</strong></span></p><br><br><br><p><span><strong>• You've done this before in a fast-moving, high-growth environment</strong></span></p><br><br><p><span><strong>• You move fast and make strong decisions with incomplete information</strong></span></p><br><br><p><span><strong>• You take real ownership and think like an operator, not a coordinator</strong></span></p><br><br><p><span><strong>• You're energized by hard problems in payments, hospitality, and customer experience</strong></span></p><br><br><br><p><span><strong>What you’ll need</strong></span></p><br><br><br><p><span><strong>• Proven experience in F&B sales</strong></span></p><br><br><p><span><strong>• Fluency in English is a must</strong></span></p><br><br><br><p><span><strong>Nice to have</strong></span></p><br><br><br><p><span><strong>• Experience in payments, fintech, hospitality tech, or a high-growth marketplace</strong></span></p><br><br><p><span><strong>• Good network in F&B sector</strong></span></p><br><br><br><p><span><strong>What we offer</strong></span></p><br><br><br><p><span><strong>• Real ownership over products that impact millions of diners and thousands of restaurants globally</strong></span></p><br><br><p><span><strong>• The opportunity to solve challenging problems in payments, hospitality, and customer experience</strong></span></p><br><br><p><span><strong>• A fast-moving environment where great ideas quickly become reality</strong></span></p><br><br><p><span><strong>• Close collaboration with experienced operators, builders, and industry experts</strong></span></p><br><br><p><span><strong>• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally</strong></span></p><br><br><br><p><span><strong>Ready to build? Join us and help shape how the world pays at the table. If that excites you, apply now.</strong></span></p><br><br><br>
<br><br> </div>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Anera
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><p><br></p><p>The Global Manager of Financial Planning & Analysis (FP&A) is responsible for coordinating and strengthening Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis processes across headquarters and country offices.</p><p>Reporting to the CFO, the Global FP&A Manager works closely with Finance, Programs, Business Development/Fundraising, HR, and country leadership to consolidate financial plans, analyze organizational financial performance, identify emerging risks and funding gaps, and provide reliable financial information and recommendations to support management decision-making.</p><p>A key responsibility of the position is coordinating and strengthening Anera's budgeting and forecasting processes across headquarters and country offices, ensuring that financial projections are based on realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Global FP&A Manager will support standardized FP&A tools, processes, and reporting frameworks across Anera, strengthen management reporting and financial visibility, and contribute to the effective use of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting & Forecasting</b></p><p>● Coordinate Anera's annual organizational budgeting process across headquarters and country offices, under the direction of the CFO.</p><p>● Develop and maintain standardized budgeting assumptions, templates, timelines, and procedures for CFO approval and organization-wide use.</p><p>● Coordinate periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>● Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>● Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>● Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>● Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting & Financial Analysis</b></p><p>● Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>● Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>● Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>● Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>● Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance & Audit Committee, and Board as required.</p><p>● Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program & Country Financial Planning</b></p><p>● Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>● Review projected program expenditures against available funding and implementation plans.</p><p>● Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>● Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>● Support country offices in developing realistic spending forecasts and cash requirements.</p><p>● Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue & Funding Analysis</b></p><p>● Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>● Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>● Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>● Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>● Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery & Cost Coverage</b></p><p>● Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>● Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>● Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>● Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>● Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>● Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>● Coordinate financial workforce planning with HR and department leadership.</p><p>● Maintain salary and staffing projections by department, country, project, and funding source.</p><p>● Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>● Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow & Financial Sustainability</b></p><p>● Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>● Link program spending projections and funding forecasts to expected cash requirements.</p><p>● Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>● Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>● Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data & Process Improvement</b></p><p>● Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>● Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>● Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>● Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>● Continuously improve FP&A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership & Financial Accountability</b></p><p>● Serve as an FP&A business partner to senior management, country leadership, Programs, Business Development/Fundraising, HR, and other departments.</p><p>● Support budget owners in understanding their financial performance and responsibilities.</p><p>● Support the CFO in strengthening accountability for budgets and forecasts across departments and country offices.</p><p>● Review and constructively challenge financial assumptions and provide reliable analysis and recommendations to support management decisions.</p><p>● Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes, in coordination with the CFO and Finance leadership.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Global FP&A Manager will coordinate and support the timely and accurate delivery of:</p><p>● Annual organizational budget;</p><p>● Periodic organizational reforecasts;</p><p>● Rolling financial forecasts;</p><p>● Monthly management financial reporting package;</p><p>● Budget-versus-actual and variance analysis;</p><p>● Country and program financial projections;</p><p>● Revenue and funding pipeline analysis;</p><p>● Restricted and unrestricted funding analysis;</p><p>● Indirect cost recovery and overhead analysis;</p><p>● Staffing and cost-coverage analysis;</p><p>● Organizational cash-flow forecast;</p><p>● Financial scenarios and decision-support analyses; and</p><p>● Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>● Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>● Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>● CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>● Minimum of 8 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>● Demonstrated experience managing or coordinating complex FP&A, budgeting, forecasting, or financial analysis processes, preferably across multiple countries or business units.</p><p>● Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>● Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>● Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>● Experience supporting senior management and Boards with financial analysis and presentations.</p><p>● Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b>Knowledge, Skills & Competencies</b></p><p>● Strong financial modeling, forecasting, and analytical capabilities.</p><p>● Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>● Strong understanding of nonprofit financial management and fund accounting.</p><p>● Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>● Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>● Excellent Excel and financial modeling skills.</p><p>● Experience developing dashboards and management reporting tools.</p><p>● Strong systems orientation and ability to improve financial processes through technology.</p><p>● Excellent communication and presentation skills.</p><p>● Ability to work effectively across countries, departments, and different levels of management.</p><p>● Strong judgment and ability to challenge assumptions constructively.</p><p>● High level of accuracy, accountability, organization, and attention to detail.</p><p>● Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b><span></span>Leadership Expectations</b></p><p>The Global FP&A Manager is expected to contribute to a strong culture of financial planning and accountability across Anera and support the organization in moving from retrospective reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will provide the CFO and senior management with clear financial visibility, identify emerging financial risks and trends, and recommend actions for management consideration. Ultimate strategic and financial decision-making authority remains with the CFO and relevant senior leadership.</p></div>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> ROLE PURPOS</b>E The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals. Dimensions of the Role The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy. Accountabilities Partnerships and Business Development Support Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally. Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information) Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools. Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process. Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery. Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering. Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives. Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy. Perform other related duties as assigned by HoRM. Coordination and Communication Coordinate with other internal departments (program and support) as necessary. Represents Plan in platforms and meetings held at community and national level when needed. Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation. Attend relevant meetings and working groups where required. Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations. Undertake all other duties that may be determined by the line manager and that are compatible with the job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul><p></p></section>
Confidential
Jordan - Amman
<p><h4>Job description:</h4>
<p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li>
<li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li>
<li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li>
<li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li>
<li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li>
<li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li>
<li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li>
<li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li>
<li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li>
<li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li>
<li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li>
<li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li>
<li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li>
<li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li>
<li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li>
<li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li>
<li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li>
<li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li>
<li>Proven domain expertise (retail or corporate investment banking).</li>
<li>Strong understanding of project management methodologies and best practices.</li>
<li>Exceptional leadership and communication skills.</li>
<li>Analytical and problem-solving capabilities.</li>
<li>Ability to adapt to fast-paced and dynamic environments.</li>
<li>Change management certification is advantageous.</li>
<li>Familiarity with financial and banking sector operations is a plus.</li>
</ul>
<h4>Preferred certifications:</h4>
<ul>
<li>Agile Product Owner (CSPO)</li>
<li>Project Management Professional (PMP)</li>
<li>Change Management Certification (e.g., Prosci, ADKAR)</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Job description:</h4>
<p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li>
<li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li>
<li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li>
<li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li>
<li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li>
<li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li>
<li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li>
<li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li>
<li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li>
<li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li>
<li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li>
<li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li>
<li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li>
<li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li>
<li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li>
<li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li>
<li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li>
<li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li>
<li>Proven domain expertise (retail or corporate investment banking).</li>
<li>Strong understanding of project management methodologies and best practices.</li>
<li>Exceptional leadership and communication skills.</li>
<li>Analytical and problem-solving capabilities.</li>
<li>Ability to adapt to fast-paced and dynamic environments.</li>
<li>Change management certification is advantageous.</li>
<li>Familiarity with financial and banking sector operations is a plus.</li>
</ul>
<h4>Preferred certifications:</h4>
<ul>
<li>Agile Product Owner (CSPO)</li>
<li>Project Management Professional (PMP)</li>
<li>Change Management Certification (e.g., Prosci, ADKAR)</li>
</ul></p><p></p>
Jordan - Amman
<p><h4>Job description</h4>
<p>Saab Inc. is looking for an Information Systems Security Manager (ISSM) to lead onsite cybersecurity efforts for classified programs. This position requires strong expertise in the Risk Management Framework (RMF), defense cybersecurity standards, COMSEC, and technical skills in complex, mission-critical environments. The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability.</p>
<p>The ISSM will work closely with engineering and program leadership to ensure that security governance, risk management, and compliance are integrated throughout all operational and development activities at the site.</p>
<p>This position is eligible for Saab, Inc's relocation package.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the execution of business enablement initiatives, incorporating advanced security principles into classified cyber programs to manage risk effectively, align with customer requirements, and support program success.</li>
<li>Provide oversight and guidance to ISSO staff.</li>
<li>Serve as the ISSM within the site's classified environment.</li>
<li>Mentor, train, and develop team members to maintain a high-performing classified cybersecurity capability.</li>
<li>Design, implement, and continuously improve security policies, standards, and processes consistent with DoD, DISA, and RMS requirements.</li>
<li>Oversee the deployment and validation of security controls across all classified assets, ensuring consistency.</li>
<li>Direct risk-based assessments, vulnerability management, and incident response activities.</li>
<li>Advise program and engineering teams on secure architecture, system hardening, and compliance with NIST SP 800-53, DISA STIGs, and relevant frameworks.</li>
</ul>
<h4>Compensation</h4>
<p>$115,700 - $150,500</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<p><strong>Required</strong></p>
<ul>
<li>Active DoD SECRET clearance, with ability to upgrade.</li>
<li>Minimum of eight years' progressive experience in cybersecurity, including at least three years in an ISSM or site leadership role overseeing classified systems.</li>
<li>Bachelor’s degree from an accredited institution in a relevant field or relevant military education and training.</li>
<li>Subject matter expertise with authorization package submission tools (e.g., eMASS) leading to successful Authorization to Operate (ATO) and Authority to Connect (ATC).</li>
<li>Demonstrated proficiency with industry-standard information assurance tools required for DCSA system authorizations, such as vulnerability scanning tools (e.g., Evaluate STIG, ACAS), endpoint protection platforms, SIEM/auditing solutions, eMass.</li>
<li>Experience with the DCSA Assessment and Authorization Guide (DAAG) or DCSA Assessment and Authorization Process Manual.</li>
</ul>
<p><strong>Desired skills</strong></p>
<ul>
<li>Familiarity with one or more of the following frameworks and guides:</li>
<ul>
<li>Joint Special Access Program (SAP) Implementation Guide (JSIG)</li>
<li>Committee on National Security Systems Instruction (CNSSI) 1253</li>
<li>NIST SP 800-37 Risk Management Framework (RMF)</li>
<li>NIST SP 800-53 Security and Privacy Control Requirements</li>
</ul>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere, and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents</li>
<li>Generous paid time off, including 8 designated holidays</li>
<li>401(k) with employer contributions</li>
<li>Tuition assistance and student loan assistance</li>
<li>Wellness and employee assistance resources</li>
<li>Employee stock purchase opportunities</li>
<li>Short-term and long-term disability coverage</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company that sees its employees as an asset and offers unlimited opportunities for advancing in your career. We also respect each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
Jordan - Amman
<p><h4>Job description</h4>
<p>Saab Inc. is looking for an Information Systems Security Manager (ISSM) to lead onsite cybersecurity efforts for classified programs. This position requires strong expertise in the Risk Management Framework (RMF), defense cybersecurity standards, COMSEC, and technical skills in complex, mission-critical environments. The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability.</p>
<p>The ISSM will work closely with engineering and program leadership to ensure that security governance, risk management, and compliance are integrated throughout all operational and development activities at the site.</p>
<p>This position is eligible for Saab, Inc's relocation package.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the execution of business enablement initiatives, incorporating advanced security principles into classified cyber programs to manage risk effectively, align with customer requirements, and support program success.</li>
<li>Provide oversight and guidance to ISSO staff.</li>
<li>Serve as the ISSM within the site's classified environment.</li>
<li>Mentor, train, and develop team members to maintain a high-performing classified cybersecurity capability.</li>
<li>Design, implement, and continuously improve security policies, standards, and processes consistent with DoD, DISA, and RMS requirements.</li>
<li>Oversee the deployment and validation of security controls across all classified assets, ensuring consistency.</li>
<li>Direct risk-based assessments, vulnerability management, and incident response activities.</li>
<li>Advise program and engineering teams on secure architecture, system hardening, and compliance with NIST SP 800-53, DISA STIGs, and relevant frameworks.</li>
</ul>
<h4>Compensation</h4>
<p>$115,700 - $150,500</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<p><strong>Required</strong></p>
<ul>
<li>Active DoD SECRET clearance, with ability to upgrade.</li>
<li>Minimum of eight years' progressive experience in cybersecurity, including at least three years in an ISSM or site leadership role overseeing classified systems.</li>
<li>Bachelor’s degree from an accredited institution in a relevant field or relevant military education and training.</li>
<li>Subject matter expertise with authorization package submission tools (e.g., eMASS) leading to successful Authorization to Operate (ATO) and Authority to Connect (ATC).</li>
<li>Demonstrated proficiency with industry-standard information assurance tools required for DCSA system authorizations, such as vulnerability scanning tools (e.g., Evaluate STIG, ACAS), endpoint protection platforms, SIEM/auditing solutions, eMass.</li>
<li>Experience with the DCSA Assessment and Authorization Guide (DAAG) or DCSA Assessment and Authorization Process Manual.</li>
</ul>
<p><strong>Desired skills</strong></p>
<ul>
<li>Familiarity with one or more of the following frameworks and guides:</li>
<ul>
<li>Joint Special Access Program (SAP) Implementation Guide (JSIG)</li>
<li>Committee on National Security Systems Instruction (CNSSI) 1253</li>
<li>NIST SP 800-37 Risk Management Framework (RMF)</li>
<li>NIST SP 800-53 Security and Privacy Control Requirements</li>
</ul>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere, and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents</li>
<li>Generous paid time off, including 8 designated holidays</li>
<li>401(k) with employer contributions</li>
<li>Tuition assistance and student loan assistance</li>
<li>Wellness and employee assistance resources</li>
<li>Employee stock purchase opportunities</li>
<li>Short-term and long-term disability coverage</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company that sees its employees as an asset and offers unlimited opportunities for advancing in your career. We also respect each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>