Area Manager Jobs in Jordan
3475 Jobs Found
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>NTD Hotels is hiring a Cluster Director of Marketing</strong></span></span></p><br><p><span><span>We are looking for an exceptional and commercially driven marketing leader to shape and lead the marketing strategy across NTD Hotels’ prestigious portfolio of <strong>IHG-branded hotels in Jordan</strong>, representing some of the world’s most recognized hospitality brands, including <strong>InterContinental, Crowne Plaza and Holiday Inn</strong>.</span></span></p><br><p><span><span>As <strong>Cluster Director of Marketing</strong>, you will provide strategic leadership across a diverse portfolio of city, resort and destination hotels. You will lead the development and execution of integrated marketing, brand, digital, communications and public relations strategies—strengthening brand positioning, driving demand and delivering measurable commercial results.</span></span></p><br><p><span><span><strong>Key responsibilities:</strong></span></span></p><br><ul><li>Develop and lead the cluster marketing strategy in alignment with NTD Hotels’ business priorities and IHG brand direction</li><li>Drive integrated campaigns that increase awareness, engagement, demand and revenue across all hotels</li><li>Strengthen the market positioning of each hotel while protecting the identity and standards of its respective IHG brand</li><li>Lead digital marketing, social media, content strategy, public relations and marketing communications</li><li>Partner closely with hotel leadership, commercial teams, IHG regional teams, agencies and other key stakeholders</li><li>Identify market opportunities and use performance insights to continuously improve marketing effectiveness and return on investment</li><li>Guide and develop hotel marketing teams while ensuring consistent execution and high-quality brand representation</li></ul><p><span><span><strong>The ideal candidate will bring:</strong></span></span></p><br><ul><li>Significant marketing leadership experience within the luxury and upscale hospitality sector</li><li>Strong knowledge of international hotel brands and multi-property marketing</li><li>A proven record of building brands, driving demand and delivering measurable commercial impact</li><li>Deep expertise in digital marketing, content, social media, public relations and integrated campaigns</li><li>Strong commercial awareness, strategic thinking and stakeholder-management capabilities</li><li>Inspiring leadership and the ability to influence across multiple hotels and functions</li><li>Excellent command of Arabic and English</li></ul><p><span><span>This is a high-impact leadership opportunity to shape the marketing direction of a growing IHG hotel portfolio and contribute to the continued success of NTD Hotels in Jordan.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>General Cashier / Paymaster</span><p><span><strong>Holiday Inn Resort Dead Sea</strong></span></p><br><span>Role Purpose</span><p><span>As a <strong>General Cashier / Paymaster</strong>, you will support the Finance & Business Support team by ensuring accurate handling of hotel cash transactions and timely, accurate payroll administration. You will maintain proper financial records, safeguard cash and confidential payroll information, and ensure compliance with hotel policies, IHG standards, and applicable local regulations.</span></p><br><span>Key Responsibilities</span><ol><li><span>Handle daily cash collections, deposits, and reconciliation of hotel revenues in accordance with established procedures.</span></li><li><span>Verify cash received from hotel outlets and departments against supporting reports and documentation.</span></li><li><span>Prepare daily bank deposits and maintain accurate General Cashier records.</span></li><li><span>Maintain and control petty cash, cash floats, and related supporting documentation.</span></li><li><span>Investigate and follow up on cash discrepancies and report any irregularities promptly.</span></li><li><span>Prepare and process the monthly payroll accurately and within the required timeline.</span></li><li><span>Review attendance, overtime, allowances, deductions, unpaid leave, and other payroll-related information before processing.</span></li><li><span>Maintain accurate payroll records and ensure confidentiality of all colleague salary and personal information.</span></li><li><span>Process final settlements, leave payments, deductions, and other payroll adjustments as required.</span></li><li><span>Coordinate closely with Human Resources regarding colleague movements, salary changes, attendance, and other payroll-related matters.</span></li><li><span>Support payroll reconciliation and ensure proper allocation and recording of payroll-related expenses.</span></li><li><span>Maintain organized records and supporting documents in accordance with hotel procedures, internal controls, and audit requirements.</span></li><li><span>Support internal and external audits by providing required cashier and payroll documentation.</span></li><li><span>Perform other Finance & Business Support duties as assigned.</span></li></ol><span>Key Skills & Experience</span><ul><li><span>Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or a related field.</span></li><li><span>Previous experience in General Cashier, Paymaster, Payroll, or Accounting, preferably within the hospitality industry.</span></li><li><span>Good understanding of payroll processing, cash handling, reconciliation, and basic accounting principles.</span></li><li><span>Knowledge of Jordanian payroll requirements, Social Security, income tax, and applicable labour regulations is an advantage.</span></li></ul><span>Technical Skills, Knowledge & Other Skills</span><ul><li><span>Good command of English, both written and spoken.</span></li><li><span>Strong numerical and analytical skills with excellent attention to detail.</span></li><li><span>Strong administrative, documentation, and follow-up skills.</span></li><li><span>High level of integrity, confidentiality, and accuracy when handling cash and payroll information.</span></li><li><span>Proficient in Microsoft Office, particularly Microsoft Excel.</span></li><li><span>Experience with hotel accounting, payroll, or HR systems is an advantage.</span></li><li><span>Ability to meet strict payroll and financial reporting deadlines.</span></li><li><span>Strong communication and coordination skills with Finance, Human Resources, and hotel departments.</span></li></ul><br> </div>
Client of Kalamntina
Jordan - Aqaba
<p>Oversee the day-to-day operations of the store and ensure smooth business activities.<br><br>Deliver excellent customer service by greeting customers, addressing inquiries, and resolving complaints in a professional and timely manner.<br><br>Monitor and analyze sales performance, identify trends, and implement actions to achieve sales and profitability targets.<br><br>Monitor top-selling products, identify stock gaps, and coordinate replenishment activities to maximize sales opportunities.<br><br>Manage inventory activities including receiving shipments, stock transfers, stock counts, damaged items, returns, and shrinkage control.<br><br>Ensure stock levels are maintained and orders are placed accurately to support business needs.<br><br>Maintain high visual merchandising standards and ensure the store's appearance reflects brand guidelines at all times.<br><br>Monitor the cleanliness and maintenance of sales areas, stockrooms, cash registers, and store facilities.<br><br>Prepare staff schedules based on business requirements, sales forecasts, and operational needs.<br><br>Set daily sales targets and communicate objectives clearly to the store team.<br><br>Recruit, train, coach, and motivate employees to ensure high levels of performance and engagement.<br><br>Conduct regular performance discussions and support employee development initiatives.<br><br>Manage store expenses and ensure operations remain within approved budgets.<br><br>Prepare and review reports related to sales, inventory, operational performance, and key business indicators.<br><br>Ensure compliance with company policies, operational procedures, and local regulations, including maintaining valid store licenses and employee documentation.<br><br>Monitor market trends, customer needs, and competitor activities and share insights with management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Retail Management, or a related field.<br><br>4-6 years of experience in retail operations or a similar role.<br><br>Minimum 2 years of experience in a managerial or supervisory position.<br><br>Proficiency in Microsoft Office applications.<br><br>Fluency in English; Arabic is an advantage.</p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman. Responsibilities The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY) convening the regional</p></div></section>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</span></li><li><span>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</span></li><li><span>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</span></li><li><span>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</span></li><li><span>Display strong knowledge and understanding of the local labor market and requirements</span></li><li><span>Development of support materials such as New Joiner Packs and Standard Operating Procedures</span></li><li><span>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</span></li><li><span>Other responsibilities assigned by HR Leadership.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 10 years’ career experience in an HR role with at least 2 to 3 years in a fast-paced position focused on onboarding new hires.</span></span></p><br><p><span>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage.</span></p><br><p><span>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br> </div>
Seesaw
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Us:</strong></p><br><p>Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction.&nbsp; Through interactive lessons, digital portfolios, and family communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning.</p><br><p><strong>Our Mission:</strong></p><br><p>Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life.</p><br><p><strong>The Role:</strong></p><br><p>Seesaw is seeking a technically elite Director of Engineering based in Amman, Jordan, to lead and scale our regional engineering hub. You will be responsible for growing this organization, leveling up its architecture, and continuing to deliver on a roadmap benefiting millions of teachers and students.</p><br><p>This role requires a rare blend of 'in-the-trenches' technical depth and the collaborative DNA required to iterate quickly with global stakeholders. You are the critical bridge between our Jordan-based talent and US-based leadership, ensuring our platforms and products serve millions of customers with excellence.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Strategic Cross-Functional Partnership: Act as the primary technical partner to Product, UX, and Sales teams. Translate customer-facing initiatives into technical reality, iterating rapidly to meet the needs of the MENA education market.</li><li>Scaling &amp; Mentorship: Lead, recruit, and retain a top-tier team in Amman; transition the org from a flat structure to a tiered leadership model as we grow from 15 to 30+ headcount.</li><li>Modernization &amp; DevOps Excellence: Lead the strategic evolution of our existing tech stack. You will migrate legacy components toward high-efficiency, modern architectures while ensuring high-confidence, continuous deployments. You will drive AI adoption across the software development lifecycle.</li><li>Technical Stewardship: Provide architectural oversight across PHP, Python, and React environments, ensuring best-in-class code quality, AWS infrastructure reliability, and data-driven insights for internal and external customers.</li><li>Global Integration: Drive seamless collaboration across regions with a Monday – Thursday overlap with the US East Coast, ensuring the Amman team is a critical contributor to Seesaw’s global product roadmap.</li></ul><p><strong>Requirements</strong></p><br><ul><li>Linguistic Fluency: Professional-level fluency in both Arabic and English (written and verbal).</li><li>Modernization Expertise: Proven track record of modernizing legacy codebases and evolving tech stacks in a live production environment.</li><li>Collaboration Mastery: Exceptional ability to work effectively across departments and time zones, with a record of success on cross-functional initiatives.</li><li>Engineering Depth: Significant experience in full-stack development (PHP, Python, React) AWS, and automated testing.</li><li>Growth Leadership: Experience managing teams of 15+ and a clear vision for how to scale an engineering culture to 30+ and beyond.</li><li>Flexible Schedule: Ability to maintain a consistent 4-hour daily overlap (Mon–Thu) with US East Coast business hours.</li></ul><p><strong>Nice to Have</strong></p><br><ul><li>Prior experience in EdTech, SaaS, or B2G (Business-to-Government).</li><li>Prior experience shipping AI features and experiences to customers.</li><li>Deep roots in the Amman tech ecosystem and local talent networks.</li></ul><p>Our company participates in E-Verify.</p><br><br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We're looking for a proactive and detail-oriented Community Management Executive to become the voice behind one of the region's most active and engaging brands on social media.<br> This role goes beyond replying to comments.<br> You'll help build meaningful conversations, strengthen relationships with online communities, identify emerging trends, and ensure every interaction reflects the brand's personality and values.<br> You'll work closely with social media and client servicing teams to deliver a best-in-class community experience across multiple platforms.<br> Key Responsibilities Manage daily community management across Facebook, Instagram, LinkedIn, X, YouTube, and other relevant platforms.<br> Respond to comments, direct messages, reviews, and public inquiries while maintaining the brand's tone of voice.<br> Prepare and deliver structured performance reporting on a weekly, monthly, quarterly, and annual basis, covering community engagement, sentiment analysis, and key trends.<br> Manage the end-to-end publishing process across all social media platforms, including scheduling, quality assurance, publishing, and verifying successful deployment according to the approved content calendar.<br> Ensure all published content is accurate, correctly formatted, and optimized for each platform, including captions, hashtags, mentions, links, thumbnails, accessibility requirements, and platform-specific specifications Escalate customer complaints, technical issues, and sensitive conversations to the appropriate stakeholders while ensuring timely follow-up.<br> Monitor conversations surrounding the brand, competitors, and relevant industry topics.<br> Identify opportunities for proactive engagement and meaningful participation in conversations.<br> Collaborate with the social media team to align community responses with campaign messaging and content calendars.<br> Coordinate with internal teams to obtain accurate information before responding to customer inquiries.<br> Maintain response-time SLAs and ensure all interactions are handled professionally.<br> Track recurring customer questions and provide insights that can improve future content and communication.<br> Flag potential reputation risks and support crisis communication when needed.<br> Stay up to date with platform updates, online culture, and social media best practices.<br>. Monitor published content to ensure successful delivery, resolve publishing issues, update posts when required, and optimize engagement during the initial post-publication period.<br> Maintain social media hygiene by ensuring all social media profiles remain accurate, updated, and aligned with brand guidelines, including profile information, pinned content, highlights, playlists, links, and other platform assets.<br> Requirements Experience in community management, social media, customer engagement, or digital communications.<br> Exceptional written Arabic and English communication skills.<br> Strong understanding of social media platforms and online behavior.<br> Ability to write naturally while adapting to different tones and audiences.<br> Excellent organizational skills with the ability to manage multiple conversations simultaneously.<br> Strong problem-solving skills and sound judgment when handling sensitive situations.<br> Comfortable working in a fast-paced environment with real-time priorities.<br> Experience using community management or social listening tools.<br> Previous experience with large consumer-facing brands is preferred.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> We're Looking For Someone Who Understands that every interaction shapes the brand.<br> Can balance empathy with professionalism.<br> Notices patterns before others do.<br> Thinks beyond answering questions and looks for opportunities to create positive experiences.<br> Pays close attention to detail.<br> Stays calm under pressure.<br> Enjoys working collaboratively across multiple teams.<br> Has a genuine interest in digital culture and online communities.<br> Why Join This Account?<br> You'll work on one of the region's most dynamic social media accounts.<br> One that combines multiple pillars into a fast-moving content ecosystem.<br> This role offers the opportunity to make a real impact on how a leading regional brand connects with its audience, while working alongside a multidisciplinary team of strategists, and digital specialists</span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The Managing Director for Levant holds a key leadership position within the company, leading a key cluster of countries while also establishing new strategic countries within their territory. </p><br><br>
<p>The Managing Director is accountable for leading the Region as an enabler region to deliver sustainable growth, profitability, and targeted operational excellence, while ensuring alignment with corporate strategy, values, and governance standards.</p><br><br>
<p>The role requires the ability to operate at the Executive and CEO level, balancing strategic leadership with disciplined execution, and fostering a strong, compliant, and high-performance culture across the region.</p><br><br>Job Description
<br><p>Key Responsibilities<br> 1. Enterprise Leadership & Governance<br>- Act as a member of the Global Executive Team, contributing to regional and enterprise level strategy and decision making<br>- Prepare and present clear, professional updates on regional performance and key developments, including Board updates as required<br>- Exercise sound judgement in high impact decisions, acting consistently in the best interests of the business<br>- Fulfil all directorship responsibilities associated with the role</p><br><br>
<p> 2. Strategy & Market Leadership<br>- Develop and deliver a region-specific strategic roadmap aligned with corporate strategy<br>- Define clear revenue, market share, product, and vertical growth targets based on deep regional market insights <br>- Lead execution of regional and global strategic initiatives<br>- Develop priority trade lanes and verticals as applicable to the region under the global strategy</p><br><br>
<p> 3. Financial Stewardship & Performance<br>- Hold full P&L accountability for the region<br>- Lead regional budget preparation in accordance with corporate guidelines and timelines<br>- Deliver regional profitability targets with strong cost and performance discipline<br>- Proactively develop and implement contingency plans to address underperformance</p><br><br>
<p>4. Commercial, Customer & Brand Leadership<br>- Maintain direct relationships with key customers and suppliers across the region<br>- Define and execute tailored product and pricing strategies aligned with corporate objectives<br>- Drive customer acquisition, retention, and sustainable sales growth<br>- Protect and enhance the company’s brand, reputation, and external relationships</p><br><br>
<p> 5. Regional & Global Alignment<br>- Ensure seamless alignment with other regions and the central/global teams<br>- Promote consistency in ways of working, knowledge sharing, and strategy execution<br>- Enable cross regional collaboration and best practice exchange</p><br><br>
<p> 6. Risk, Compliance & Integrity<br>- Ensure compliance with applicable laws and regulations, including employment, labor, corporate governance, environmental, IP, and data protection requirements<br>- Uphold and enforce all global and local policies and procedures<br>- Actively manage financial, operational, regulatory, and reputational risks<br>- Maintain the highest standards of integrity and corporate responsibility</p><br><br>
<p>Geographic Scope<br>- Jordan<br>- Lebanon<br>- Iraq<br>- Kurdistan <br>- Palestine<br>- Syria<br>- Further development of the footprint in line with our strategy.</p><br><br>
<p>Functional Scope<br>- Commercial and customer leadership<br>- Financial performance and P&L ownership<br>- Key market operations and execution<br>- People, culture, and leadership development<br>- Risk, compliance, and governance</p><br><br>Job Requirements - Experience and Education
<br><p>• Senior executive leadership experience in the industry<br>• Proven track record in regional strategy development <br>• Strong experience in budgeting, financial management, and P&L accountability<br>• Proven senior leadership experience driving commercial growth and delivery of revenue, margin, and market share targets across complex, multi market environments <br>• Demonstrated ability to translate commercial strategy into measurable financial outcomes, with a consistent track record of meeting or exceeding budgeted performance <br>• Strong experience aligning operations, supply chain, and service delivery to commercial objectives to ensure customer commitments are delivered reliably and at scale <br>• Track record of partnering commercial and operational teams to balance customer requirements, cost discipline, and operational feasibility</p><br><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
Jordan - Amman
<p><b>POSITION SUMMARY I</b>nspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
Human Resources M.E
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>The production department is responsible for
all the processes related to the manufacturing of the finished product batch
starting with receiving and weighing the raw materials, bulk preparation,
compression or encapsulation or liquid preparation and ending with the primary
packaging, which is blistering, tablet or capsule filling or liquid
filling. All processes are set to comply with current Good Manufacturing
Processes.</span><br></p><br><p><span><b><span>Job
Description</span></b><br></span></p><br><ol><li><span>Working with planning on prioritizing the monthly production plan based on machine capacity and lines productivity and based on planning department’s priorities to fulfill sales orders on time.</span><br></li></ol><ol><li><span>Continuously follow up on progress and adherence to the plan and report to the Production Director any delays and reasons for delays.</span><br></li></ol><br><ol><li><span>Review and assess the production processes and work flow to identify areas for improvement of process outputs and quality and to set a work plan for improvement.</span><br></li></ol><ol><li><span>Review the operating parameters of the machines and the set parameters and work to improve productivity in collaboration with Engineering department, technicians in production and machine operators.</span><br></li></ol><br><ol><li><span>Ensure employees’ commitment toward the approved work instructions, standard operating procedures and cGMP to ensure compliance is maintained during operations.Ensure compliance to the set documentation system.</span><br></li></ol><br><ol><li><span>Ensure that periodic maintenance of production machines and facilities are done on time and scheduled as part of the monthly plan.</span><br></li></ol><br><ol><li><span>Participate in process validation studies to ensure the validity of production’s methods, equipment and machines, review the validation protocols and reports and ensure that the process is planned to comply with the validated processes</span><br></li></ol><ol><li><span>Lead the trouble shooting activities and incidents and deviations investigations to address corrective and preventive actions leading to process improvements to reduce repeated problems and technical issues.</span><br></li></ol><br><ol><li><span>Ensure that overtime and shifts are managed with clear planning and follow up on progress and compliance to cGMP and SOPs and plan the shifts hours and overtime based on the production plan to reflect the actual need for that.</span><br></li></ol><br><ol><li><span>Ensure that the production employees are trained to perform their jobs and are trained on SOP’s.</span><br></li></ol><br><ol><li><span>Issue monthly production reports, quarter reports and annual production reports on time. </span><span>Monitor and evaluate the KPIs and provide feedback monthly to the production director.</span><br></li></ol><br><br><span>Requirements</span><p><b><span>Education:</span></b><br></p><br><p><span>BSc. degree in Pharmacy,
Chemistry, Chemical or Industrial Engineering or any similar field.</span><br></p><br><p><b><span>Experience:</span></b><br></p><br><p><span>At
least 15 years in the pharmaceutical manufacturing industry.</span><br></p><br><p><b><span>Skills required:</span></b><br></p><br><p><span><span>1.</span></span><span>Experience in management and industry improvement.</span><br></p><br><br><p><span><span>2.</span></span><span>Good knowledge in Quality Management systems and Good Manufacturing Practices.</span><br></p><br><p><span><span>3.</span></span><span>Strong problem solving and analytical skills</span><br></p><br><p><span><span>4.</span></span><span>Leadership and leading by example</span><br></p><br><p><span><span>5.</span></span><span>Good computer skills and strong report writing skills</span><br></p><br><p><span><span>6.</span></span><span>Multitasking</span><br></p><br><p><span><span>7.</span></span><span>Good communication skills.</span><br></p><br><br><br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br>Job Description
<br></span><p><strong>1. Portfolio Planning & Coordination</strong></p><br><br>
<p>Support the development and maintenance of portfolio-level plans, including timelines, milestones, and resource views</p><br><br>
<p>Collaborate with project managers and stakeholders to ensure plans are aligned and up to date</p><br><br>
<p>Assist in capacity planning and prioritization discussions</p><br><br>
<p><strong>2. Demand & Portfolio Visibility</strong></p><br><br>
<p>Consolidate and maintain a central view of demand (new, change, and ongoing initiatives)</p><br><br>
<p>Support demand discussions by ensuring data reflects current priorities and constraints</p><br><br>
<p>Help maintain visibility of pipeline, in-flight, and upcoming work</p><br><br>
<p><strong>3. Delivery Tracking & Go</strong>‑<strong>Live Management</strong></p><br><br>
<p>Maintain and update go‑live trackers for projects and BAU initiatives</p><br><br>
<p>Support validation of delivery timelines, readiness status, and milestones</p><br><br>
<p>Work with project teams to ensure complete and consistent delivery updates</p><br><br>
<p><strong>4. Governance & Review Support</strong></p><br><br>
<p>Coordinate inputs for Delivery Review Board (DRB) and other governance forums</p><br><br>
<p>Ensure that delivery status, risks, and updates are captured and aligned across trackers</p><br><br>
<p>Support preparation of portfolio-level summaries and insights</p><br><br>
<p><strong>5. Dependency & Risk Awareness</strong></p><br><br>
<p>Work with project managers to track key dependencies across projects and portfolios</p><br><br>
<p>Help identify potential impacts to timelines or delivery outcomes</p><br><br>
<p>Facilitate early visibility of risks and interdependencies</p><br><br>
<p><strong>6. Financial & Resource Tracking</strong></p><br><br>
<p>Support consolidation of financial data (including CAPEX and PR tracking)</p><br><br>
<p>Assist in aligning financials with delivery plans and demand priorities</p><br><br>
<p>Contribute to maintaining a clear view of resource utilization and spend</p><br><br>
<p><strong>7. Reporting & Leadership Support</strong></p><br><br>
<p>Consolidate inputs for leadership reporting (including CDTO updates)</p><br><br>
<p>Ensure data shared is accurate, consistent, and timely</p><br><br>
<p>Help highlight key updates, trends, and areas requiring attention</p><br><br>
<p><strong>8. Governance & Data Consistency</strong></p><br><br>
<p>Help maintain consistency across key trackers (Demand, WSR, DRB, Go‑Live,Finance)</p><br><br>
<p>Support data quality and version control practices</p><br><br>
<p>Contribute to maintaining a single, reliable view of portfolio data</p><br><br>
<p><strong>9. Project Delivery Support</strong></p><br><br>
<p>Work alongside delivery teams to support project execution frameworks, tools, and templates</p><br><br>
<p>Encourage adoption of consistent planning and governance practices</p><br><br>
<p>Share and promote good practices across portfolios</p><br><br>
<p><strong>10. Portfolio & Resource Planning</strong></p><br><br>
<p>Support the development and maintenance of resource plans across the portfolio, including demand vs. available capacity</p><br><br>
<p>Work with portfolio leads and project managers to provide visibility on resource allocation across initiatives</p><br><br>
<p>Help identify areas of over‑allocation or under‑utilization, enabling informed discussions</p><br><br>
<p><strong>11. Capacity Planning</strong></p><br><br>
<p>Contribute to capacity planning activities by aligning demand with available resources across portfolios</p><br><br>
<p>Support prioritization by providing insights into resource constraints and availability</p><br><br>
<p>Help maintain a forward-looking view of capacity vs. demand to support planning cycles</p><br><br>
<p><strong>12. Timesheet & Utilization Management</strong></p><br><br>
<p>Consolidate and review timesheet data across portfolios to ensure completeness and consistency</p><br><br>
<p>Support tracking of resource utilization trends (e.g., productive vs. non-productive time)</p><br><br>
<p>Provide insights to help improve utilization efficiency and planning accuracy</p><br><br>
<p>Work with teams to address gaps in timesheet submissions or inconsistencies</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.</li>
<li>Project management or service management certification such as PMP, PRINCE2, ITIL, Agile, or equivalent is preferred.</li>
<li>Minimum 5 years of experience in technology planning, project management, PMO, service delivery.</li>
<li>At least 3 years of experience in a managerial, senior planning, or portfolio coordination role.</li>
<li>Demonstrated experience managing multiple initiatives, priorities, stakeholders, and dependencies across global or regional teams.</li>
<li>Experience preparing leadership reports, executive presentations, dashboards, governance packs, and portfolio updates.</li>
<li>Experience in financial planning, budget tracking, purchase requests, contracts, vendor coordination, and resource forecasting.</li>
<li>Experience working with project management and service-management platforms such as ServiceNow, Jira, Microsoft Planner, Power BI, or similar tools.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Leads and supports all guest experience initiatives at the property.<br>
Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br>
Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br>
Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br>
Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br>
Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br>
Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br>
Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br>
Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br>
Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br>
Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br>
Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br>
Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br>
Works closely with department heads to assess service standards and delivery on a regular basis.<br>
Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br>
Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br>
Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in hospitality or related areas</li>
<li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li>
<li>Relevant work experience with internationally reputed hotel chains is preferred</li>
<li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Leads and supports all guest experience initiatives at the property.<br>
Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br>
Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br>
Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br>
Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br>
Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br>
Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br>
Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br>
Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br>
Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br>
Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br>
Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br>
Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br>
Works closely with department heads to assess service standards and delivery on a regular basis.<br>
Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br>
Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br>
Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in hospitality or related areas</li>
<li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li>
<li>Relevant work experience with internationally reputed hotel chains is preferred</li>
<li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
Jordan - Amman
<p><b>description of the role:</b></p><ul><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</li><li>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</li><li>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.</li><li>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</li><li>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</li><li>Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams.</li><li>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</li><li>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</li><li>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</li><li>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</li><li>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</p><p>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.</p><p>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</p><p>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</p><p>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</p><p>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</p><p>Strong understanding of protection and conflict sensitivity.</p><p>Understanding of internal NRC operational and administrative system is an asset.</p>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
Medair
Jordan - Amman
<table border="0" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p></p>
</td>
<td >
<p>Job Description</p>
</td>
</tr>
</tbody>
</table>
<div >
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p><p>Define and communicate a clear product vision aligned with company strategy and customer needs.</p><p>Develop and maintain a product roadmap that reflects strategic priorities and market opportunities.</p><p>Identify and evaluate new product opportunities through market research, customer insights, and competitive analysis.</p><p>Set product goals and success metrics (e.g., KPIs, OKRs) to guide development and measure impact.</p><p>Lead the product through its entire lifecycle from ideation and discovery to launch and post-launch optimization.</p><p>Prioritize features, enhancements, and technical debt using data-driven analysis and stakeholder input.</p><p>Manage go-to-market planning in collaboration with marketing, sales, and customer support.</p><p>Work closely with Product Owners (POs) to translate strategic goals into actionable backlogs and features. And collaborate with UX/UI designers to ensure product usability and user experience meet design standards.</p><p>Partner with engineering teams to ensure feasibility, timely delivery, and quality execution.</p><p>Coordinate with business units, operations, and customer-facing teams to gather feedback and align on product goals.</p><p>Facilitate product discovery sessions with users, stakeholders, and subject matter experts.</p><p>Lead the creation of product requirements, user stories, and acceptance criteria.</p><p>Validate assumptions through customer interviews, prototypes, A/B testing, and early-stage pilots.</p><p>Make informed trade-off decisions based on user value, business impact, technical constraints, and resource availability.</p><p>Maintain a transparent prioritization process that balances short-term delivery and long-term strategy.</p><p>Continuously re-evaluate priorities based on customer feedback, market dynamics, and performance data.</p><p>Track product performance post-launch using analytics tools and user feedback.</p><p>Analyze product data to identify areas of improvement and drive iterative enhancements.</p><p>Serve as the voice of the product to internal and external stakeholders.</p><p>Provide regular updates, reports, and insights into executive leadership and business partners.</p><p>Present product plans, performance reports, and strategic recommendations.</p><p>Ensure compliance with institutional policies, academic standards, and regulatory guidelines.</p><p>Contribute to product documentation, user guides, and internal knowledge bases.</p><p>Support training and onboarding of stakeholders on new features.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Product Management, Business Administration, Computer Science, Engineering, project management, business analysis, or related field.</p><p>4+ years of experience in related fields.</p><p>Training and Certifications : CSPO (Certified Scrum Product Owner - Scrum Alliance) or PSPO I (Professional Scrum Product Owner - Scrum.org), PMP (Project Management Professional), and/or Google Project Management Certificate are preferred but not mandatory.</p><p>Familiarity with UI/UX design principles and methodologies.</p><p>Skilled in Wireframing and Prototyping using Figma, Balsamiq, or similar tools to create wireframes and interactive prototypes for feature visualization and early user feedback.</p><p>Experienced in visualizing workflows and business processes using tools like Draw.io, Lucidchart, or other flowcharting software to enhance clarity and alignment.</p><p>Deep understanding of the Software Development Lifecycle (SDLC) and Agile methodologies (e.g., Scrum, Kanban), enabling effective collaboration with development teams and iterative product delivery.</p><p></p></section>
Metlife- Shmesani Agency
Jordan - Amman
<p> </p>
<h2>تعلن شركة عالمية فتح باب للأنظمتم ألى فريقها في فرعها الجديد والثامن في الأردن <br>
<br>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role As an Operations Executive at Jeeny, you will be key to growing our business-to-business fleet.<br> Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, and Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful onboarding, seamless service delivery, and continuous account growth.<br> If you are an exceptional operations person who loves identifying new business opportunities, this role is built for you.<br> Key Responsibilities: Capacity Planning: Forecast demand and plan driver supply, fleet allocation, shift structures, and operational coverage to ensure service levels are consistently met.<br> Team Management: Support the B2B Operations team, fostering a high-performance culture focused on execution, accountability, and continuous improvement.<br> Training Sessions: Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, service standards, and SOP compliance.<br> Perform regular quality audits and spot checks.<br> Quality & Service Excellence: Ensure accurate customer account configurations, ride scheduling, pricing, service availability, and operational data.<br> Monitor service quality and proactively resolve operational issues.<br> Customer & Cross-Functional Collaboration: Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful on-boarding, seamless service delivery, and continuous account growth.<br> Operational Reporting: Track and analyse KPIs, prepare performance reports, identify trends, and recommend data-driven initiatives to improve operational efficiency and customer experience.<br> Vendor & Fleet Management: Coordinate with fleet partners and drivers to ensure sufficient vehicle availability, compliance with operational standards, and consistent service quality.<br> Conduct Interviews: Lead the end-to-end hiring process for the B2B Operations team, including interviewing, on-boarding, and performance management.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> A minimum of 2-4 years of experience in mobility, ride-hailing, logistics, transportation, or B2B operations.<br> Proficiency in English is essential.<br> Arabic is highly preferred.<br> Analytical Mindset: Strong ability to analyze operational data, identify trends, and make data-driven decisions to improve performance.<br> Leadership Skills: Proven experience leading operational teams with a structured, solution-oriented approach.<br> Technical Proficiency: Comfortable using operational dashboards, Excel/Google Sheets, CRM systems, and reporting tools.<br> SQL knowledge is a plus.<br> Problem-Solving Skills: Ability to identify operational challenges, prioritize effectively, and implement scalable solutions.<br> Stakeholder Management: Excellent communication skills with the ability to manage corporate clients, fleet partners, and cross-functional teams.<br> Operational Excellence: Strong understanding of service-level agreements (SLAs), dispatch operations, route optimisation, and ride fulfilment.<br> Agility & Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities, and responding quickly to changing business needs.<br></span> </div>
Norwegian Refugee Council (NRC)
Jordan - Amman
<div class="cc-row" >
<div class="cc-row__content cc-columns-count-1" >
<div class="cc-column cc-column--default" >
<div class="cc-column__content" >
<div class="component-styling-wrapper-0" >
<div class="job-details__section" >
<div class="job-details__description-content basic-formatter" >
<p ><span ><span >What we are looking for</span></span></p>
<p ><span >Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p>
<p > </p>
<p ><span >Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p>
<p > </p>
<p ><span >Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p>
<p > </p>
<p ><span >Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p>
<p > </p>
<p ><span ><span >What you will do</span></span></p>
<p ><span >The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p>
<p > </p>
<p ><span >The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p>
<p > </p>
<p ><span >The following is a brief description of the role:</span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p>
</li>
<li >
<p ><span ><span >Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. </span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p>
</li>
<li ><span >Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li>
<li class="ortl-align-justify" >
<p ><span >Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p>
</li>
<li ><span >Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li>
<li class="ortl-align-justify" >
<p ><span >Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p>
</li>
</ul>
<p ><span >•<span > </span>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p>
<p > </p>
<p ><span ><span >What you will bring</span></span></p>
<ul >
<li class="ortl-align-justify" >
<p ><span >Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Strong understanding of protection and conflict sensitivity. </span></p>
</li>
<li class="ortl-align-justify" >
<p ><span >Understanding of internal NRC operational and administrative system is an asset.</span></p>
</li>
</ul>
<p ><span >Please download </span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDs7WgC4o5IT7RgnYhVmCs9AcZgaRxs9vzqxg1wvX8q3lo?e=v3nHbT" rel="noopener noreferrer" ><span >the detailed job description</span></a><span > to learn more about the position.</span></p>
<p ><span ><span >What we offer</span></span></p>
<ul >
<li ><span >Duty station: Amman, Jordan.</span></li>
<li ><span >Duration of contract: 6 months with possibility for extension.</span></li>
<li ><span >Travel: Up to 10%.</span></li>
<li ><span >Salary/benefits: Grade 11 on NRC's grading structure. </span></li>
<li ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li>
<li ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li>
</ul>
<p ><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer" ><span >Find out more about the benefits of working for NRC</span></a></p>
<p ><span >Important information about the application process</span></p>
<ul >
<li ><span >We invite applications from all qualified candidates matching the profile. </span></li>
<li ><span >Please ensure you attach copies of your academic and professional certificates. </span></li>
<li ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li>
<li ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li>
<li ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></li>
<li ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li>
<li ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li>
</ul>
<p ><span ><span >Why NRC?</span></span></p>
<p ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p>
<p ><a href="https://vimeo.com/736782633" rel="noopener noreferrer" ><span >Watch this short video</span></a><span > to see NRC in action.</span></p>
<p ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p>
<ul >
<li ><span >do demanding and professional work, often in challenging contexts</span></li>
<li ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></li>
<li ><span >be part of a welcoming and supportive community committed to human dignity</span></li>
</ul>
<p ><a href="https://www.nrc.no/" rel="noopener noreferrer" ><span >Learn more about NRC</span></a></p>
<p ><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer" ><span >Learn more about NRC Jordan</span></a></p>
<p ><a href="https://jordaningoforum.org/" rel="noopener noreferrer" ><span >Learn more about the Jordan INGO Forum</span></a></p>