Area Manager Jobs in Jordan
3241 Jobs Found
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
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<p>Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience </strong> </p>
<p> Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at International locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 5 years in an Associate Supervisory role.</p>
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<p> Bachelor s degree level or equivalent. Minimum 5 years project management experience. Proven negotiation skills.</p>
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<p> <strong>CORE WORK ACTIVITIES </strong> </p>
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<p> <strong>General</strong> </p>
<p> <i>Maintains and verifies accuracy of status documentation (goals, scorecard, LPA tracking, etc.).</i> </p>
<p> <i>Strives to achieve balanced scorecard and goals by leveraging resources and solutions to achieve desired results.</i> </p>
<p> <i>Monitors assigned company owned and managed offices to verify IT operations are running effectively.</i> </p>
<p> <i>Creates presentations for regional team visits and area team visits as property leader and produces follow-up report and action plan.</i> </p>
<p> <i>Participates in Business Council meetings and produces follow-up report, action plans and distributes information.</i> </p>
<p> <i>Meets with the ADIT and provides updates on IT activities and business plans.</i> </p>
<p> <i>Meets with point of contact at each property (General Manager, Director of Finance, etc.) to seek feedback and provide updates on IT activities and plans. Produces follow-up report, action plans and distributes information.</i> </p>
<p> <i>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</i> </p>
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<p> <strong>Hotel Acquisition</strong> </p>
<p> <i>Confirms IT scope for assigned properties with ADIT.</i> </p>
<p> <i>Executes hotel acquisition IT project with minimal defects and adheres to an appropriate schedule.</i> </p>
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<p> <strong>People</strong> </p>
<p> <i>Owns relationship with IT vendors for properties in scope.</i> </p>
<p> <i>Seeks to improve engagement score results through continent/local initiatives, rap sessions, and engagement score survey findings.</i> </p>
<p> <i>Participates in the Talent Acquisition process according to company procedures.</i> </p>
<p> <i>Verifies effective induction program for new associates or those in new or different roles.</i> </p>
<p> <i>Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave.</i> </p>
<p> <i>Performs LPAs on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.</i> </p>
<p> <i>Verifies adequate communication, training, and execution of talent development programs and related initiatives.</i> </p>
<p> <i>Develops a personal management style that is intended to bring positive performance results from associates.</i> </p>
<p> <i>Builds and maintains positive and effective relations with direct team members.</i> </p>
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<p> <strong>Product</strong> </p>
<p> <i>Strives to remain informed on the most up to date knowledge regarding technology partner activities.</i> </p>
<p> <i>Notifies ADIT to put resources in place to verify owners have sufficient technology partner choices in each market/city.</i> </p>
<p> <i>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.</i> </p>
<p> <i>Where assigned, documents technology pilot scope and objectives with Business partners.</i> </p>
<p> <i>Seeks owner and operations buy-in and funding.</i> </p>
<p> <i>Sets measurable goals and timeline.</i> </p>
<p> <i>Leads initial phase assessment.</i></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Handle and approve deviations, investigations, and laboratory investigations. Ensure product compliance with specifications and cGMP requirements. Approve validation protocols/reports, process validation, stability protocols, APRs, and master batch records. Review and approve change controls. Perform risk assessments and review gap analysis reports. Conduct QA rounds, and in-process checks, documentation reviews, ensuring completeness and compliance. Create, update, and review SOPs, including periodic review cycles. Prepare and review CAPA and quarterly reports, ensuring effectiveness tracking. Issue and follow up on Quality Circles. Performs line clearance and area verification Monitors GMP compliance on the shop floor Reviews and approves batch manufacturing records (BMRs) Reviews equipment logs, cleaning logs, yield calculations Verifies sampling, dispensing, packaging activities Issues and receives labels, controlled documents</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree with minimum 4 years of relevant work experience very good experience in deviations and investigations.</p><p>Veeva, Analytical Testing, Data Analysis, Data Integrity, LIMS, Laboratory Instrumentation GMP, SOPs, Safety Awareness Deviations, Investigations, Quality Auditing, Quality Control, CAPA, Change Control, Technical Writing, Validation</p><p>Collaboration & Teamwork, Initiative & Drive for Results, Resilience & Adaptability, Change & Innovation, Problem Solving & Decision Making</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED CERTIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>About us, </strong>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts.</p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><strong>Job Scope</strong></p><br><p>As a <strong>Bellman</strong>, you will be one of the first and last colleagues our guests interact with during their stay. Reporting directly to the Front Office Manager (or their delegate), you will provide a warm welcome, assist with luggage handling, escort guests to their rooms, and deliver exceptional service that creates a memorable arrival and departure experience in line with IHG standards.</p><br><p><strong>Your Responsibilities Will Include:</strong></p><br><ul><li>Welcome guests upon arrival and departure in a friendly, professional, and courteous manner.</li><li>Assist guests with luggage handling, storage, transportation, and delivery requests.</li><li>Escort guests to their rooms, explaining hotel facilities, services, and room features.</li><li>Provide accurate information regarding hotel outlets, facilities, operating hours, and local attractions.</li><li>Coordinate with Front Office and Concierge teams to ensure seamless guest arrivals and departures.</li><li>Respond promptly to guest requests and inquiries, ensuring timely follow-up and resolution.</li><li>Maintain cleanliness and organization of the lobby, entrance areas, luggage room, and bell desk.</li><li>Assist with transportation arrangements, taxi requests, and guest directions when required.</li><li>Handle guest belongings with care and maintain the highest level of professionalism and confidentiality.</li><li>Support VIP arrivals, group arrivals, and special events as directed by management.</li><li>Follow hotel safety, security, and emergency procedures at all times.</li><li>Promote a positive image of the hotel by delivering outstanding guest service and hospitality.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Previous experience in Front Office, Guest Services, Bell Service, or a customer-facing role is preferred.</li><li>Strong interpersonal and communication skills with a passion for hospitality.</li><li>Good command of English; additional languages are considered an advantage.</li><li>Knowledge of local attractions, transportation options, and guest service practices is preferred.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Physically fit and able to lift, carry, and transport guest luggage safely.</li><li>Professional appearance and positive attitude with excellent customer service skills.</li><li>Ability to work effectively as part of a team in a fast-paced environment.</li><li>A proactive and guest-focused approach with strong attention to detail.</li></ul><p><strong>What you can expect from us</strong></p><br><p>We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.</p><br><p>Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</p><br><p>At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing.</p><br><p>Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.</p><br><br> </div>
<p><h4>Position summary</h4>
<p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards.</p>
<p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<h4>Required qualifications</h4>
<p><strong>License or certification:</strong> CPR certification, First Aid certification, fitness equipment certification, and any certification or training required by local and state agencies.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</strong> </p> <p> </p> <p>Dining Facility Supervisor is responsible for the day-to-day food service operation. DFAC Supervisors will food service operations to include preparation and service of food, sanitation, housekeeping, maintenance and repair and special events in accordance with the performance work statement.</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>The Dining Facility Supervisor shall be responsible for the issuance of daily work instructions, menu preparation, stores movement, preventative maintenance, quality, customer satisfaction and personnel and subcontractor safety and supervision.</li> <li>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</li> <li>Shall assist the DFAC Manager as required and lead operations in absence of the DFAC Manager. Food service operation services are 24/7/365 to include: DFAC management, cooking, food preparation, baking, serving, replenishing food and providing support to storeroom operations.</li> <li>Ensure customer flow rate corresponds with the serving line flow rate.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall ensure proper posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels.</li> <li>Ensure that all employees are always in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP procedures are followed.</li> <li>Responsible for monitoring other local nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Minimum qualifications</strong> </p> <p> <strong>Education/Certifications: </strong> </p> <ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must have a current, valid US Passport and US or Local Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>A minimum of five (5) years of experience in commercial or military food service within the past 5 years, with one 1 year of experience working in a large food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and at least three (3) years of supervisory experience.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be proficient in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Dining Facility Supervisor is responsible for the day-to-day food service operation. DFAC Supervisors will food service operations to include preparation and service of food, sanitation, housekeeping, maintenance and repair and special events in accordance with the performance work statement.</p><p>Responsibilities</p><p>The Dining Facility Supervisor shall be responsible for the issuance of daily work instructions, menu preparation, stores movement, preventative maintenance, quality, customer satisfaction and personnel and subcontractor safety and supervision. Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services. Shall assist the DFAC Manager as required and lead operations in absence of the DFAC Manager.</p><p>Food service operation services are 24/7/365 to include: DFAC management, cooking, food preparation, baking, serving, replenishing food and providing support to storeroom operations. Ensure customer flow rate corresponds with the serving line flow rate. Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used. Shall ensure proper posting of the daily/weekly menus. Manage subcontractor performance with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels. Ensure that all employees are always in compliance with all established Safety Policies and Regulations. Direct and ensure that HACCP procedures are followed. Responsible for monitoring other local nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for ensuring precise execution of company time reporting procedures and accurate completion of timesheet. Shall perform escort duties. Performs other duties and assignments as required.</p><p>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have a High School diploma or equivalent, associate degree preferred.</li><li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li><li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li><li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li><li>Must have a current, valid US Passport and US or Local Driver s License.</li><li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li><li>Must be able to read, write, speak and understand English fluently.</li><li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>A minimum of five (5) years of experience in commercial or military food service within the past 5 years, with one 1 year of experience working in a large food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and at least three (3) years of supervisory experience.</li><li>Must be proficient in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li><li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li><li>Must be able to work under pressure.</li><li>Service oriented.</li></ul>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Assistant Food & Beverage Outlet Manager supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p>
<h4>What you will do:</h4>
<ul>
<li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li>
<li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li>
<li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li>
<li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li>
<li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li>
<li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li>
<li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li>
<li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li>
<li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li>
<li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li>
<li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li>
<li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li>
</ul>
<h4>What you will bring:</h4>
<ul>
<li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li>
<li>A genuine passion for hospitality and delivering exceptional guest experiences.</li>
<li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li>
<li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li>
<li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li>
<li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li>
<li>Excellent command of English; additional language skills are considered an advantage.</li>
<li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your leadership and hospitality expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full-time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Assistant Food & Beverage Outlet Manager</b> supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li><li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li><li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li><li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li><li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li><li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li><li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li><li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li><li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li><li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li><li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li><li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li></ul><p><b>What you will bring:</b></p><br><br><ul><li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li><li>A genuine passion for hospitality and delivering exceptional guest experiences.</li><li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li><li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li><li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li><li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li><li>Excellent command of English; additional language skills are considered an advantage.</li><li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Dining Facility Supervisor shall be responsible for the issuance of daily work instructions, menu preparation, stores movement, preventative maintenance, quality, customer satisfaction and personnel and subcontractor safety and supervision.</p> <ul> <li>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</li> <li>Shall assist the DFAC Manager as required and lead operations in absence of the DFAC Manager. Food service operation services are 24/7/365 to include: DFAC management, cooking, food preparation, baking, serving, replenishing food and providing support to storeroom operations.</li> <li>Ensure customer flow rate corresponds with the serving line flow rate.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall ensure proper posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels.</li> <li>Ensure that all employees are always in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP procedures are followed.</li> <li>Responsible for monitoring other local nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Minimum qualifications</strong> </li> <li> <strong>Education/Certifications:</strong>One-year related experience may be substituted for one year of education if degree is required.<ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must have a current, valid US Passport and US or Local Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD15 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> </ul> </li> <li> <strong>Experience:</strong><ul> <li>A minimum of five (5) years of experience in commercial or military food service within the past 5 years, with one 1 year of experience working in a large food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and at least three (3) years of supervisory experience.</li> </ul> </li> <li> <strong>Skills:</strong><ul> <li>Must be proficient in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> </li> <li> <strong>Working Environment:</strong><ul> <li>Working environment will change between environmentally controlled office and storage activities exposed to outside environment. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</li> </ul> </li> </ul><p></p></section>
<p>POSITION SUMMARY Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: Less than 1 year supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Company description Founded in London in 1970, Saatchi & Saatchi has evolved into a global creative powerhouse with 114 offices in 67 countries and over 6,500 employees. As part of Publicis Groupe, we excel in integrated communications, working with top global brands to create unforgettable campaigns. Our mantra, ‘Nothing is Impossible’, drives us to drive positive change through creativity. We pride ourselves on our unshakeable spirit and dedication to nurturing talent, ensuring your journey with us is one of continuous growth. Located across the UAE and KSA, Saatchi & Saatchi services the whole MEA region and consistently collects prestigious awards, namely ‘#2 Network of The Year’ at Dubai Lynx 2024, reflecting our commitment to leaving a positive impact. Our culture is what sets us apart. Join our fun traditions that drive creativity and bring everyone together while keeping spirits high. We love our office parties and the collaborative environment that helps us create outstanding work. Overview We’re looking for a passionate and curious Account Executive to be part of team, executing campaigns for an exciting brand. As an Executive it will be your responsibility to ensure the smooth delivery of briefs, managing internal / external stakeholders and ensuring timely delivery of assets. In particular, this role will have an emphasis on delivering 360- degrees campaigns at scale. In addition to external client service duties, the AE will help oversee assigned creative & campaigns , meeting planning coordination, creative, and/or production activities carried out by the agency on behalf of the client. Responsibilities Technical & Product Deliver on Accuracy, attention to detail, and timeliness Excellent oral/written communication skills with a keen ability to keep supervisors properly informed Being a self-starter: must be a quick learner, intuitive, and proactive Exceptional organizational and time-management skills Bringing a “fresh” approach to the business bringing new ideas to each project and task Accuracy of contract reports and follow-ups, as well as internal processes / cost estimates / invoicing / etc… Work hand in hand with our in-house design team to create best in class content. Ability to meet deadlines in a fast-paced environment while ensuring high standard of work Business Acumen & Operational Efficiency Understanding of the Client’s business is essential; the AE will be required to forge positive relationships with his/her Clients through consistent contact and diligent client service. Ability to build solid relations with other agency departments (Creative, Social media , Traffic, Planning, and Finance) to help facilitate efficient day-to-day internal operations. Innovative & Analytical Mindset Capability of understanding objectives and be able to develop and prepare all proper/required reporting on his or her assigned activities, including competitive analysis. Ability to approach jobs with a problem solving mentatlity People & Leadership Seeks others' feedback to develop self-awareness, strengths and address development area. Is able to proactively raise issues to improve effective team working and collaboration. Is able to communicate confidently in a clear, concise and articulate manner. Collaborates with stakeholders and embraces an inclusive based environment. Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view. Able to build relationships quickly with others and engages personally with peers and clients. Treats others with respect, listens to other perspectives, especially when they are different from own. Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution. Drives a culture of trust with Peers, clients and all other stakeholders. Self Is able to take ownership for actions and deals with consequences in a mature manner. Able to adjust performance based on experiences and feedback and showcases agility and flexibility. Displays openness to the ideas of others and leverages them when beneficial for the business. Showcases curiosity and open mindset towards new ways of doing things. Is able to set high impact objectives and goes above and beyond to exceed performance. Demonstrates the Growth Mindset and is able to take ownership of personal development and growth. Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives. Approaches situations and individuals with honesty, integrity and humbleness. Displays resilience and maintains drives and a positive outlook when faced with challenges. Qualifications Maintaining a positive attitude even when under pressure: Above all, attitude before aptitude. Bachelor's degree in marketing or other related field 1-2 years experience in related field (some degree of advertising agency experience is necessary as the job requires a high level of understanding of advertising principles and agency functions). Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Evidence of being solution driven and innovative with how they drive performance and delivery Exceptional communication skills that foster a strong relationship with team members and the client Expert time manager and ability to prioritize workload Ability to negotiate with team members and clients to accomplish tasks and drive projects forward Additional information R-4450 P-5036</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99975 Position Overview The Customer Success Advisor (CSA) is a post-sales role that helps manage onboarding, adoption and retention of Autodesk offerings within an assigned territory accounts. You will provide guidance and resources directly to customers that demonstrates value from their Autodesk investment. A CSA will collaborate with an ecosystem that includes the territory sales reps, partners, technical support, client services, and marketing, to maximize the renewals within an assigned territory. You will also help identify expansion opportunities as a part of their customer engagement and promote those opportunities within the sales team for appropriate actions. You will report to Renewal & Customer Success Manager based in Amman. We support hybrid working schedule. Main Responsibilities Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territory Build relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customers In collaboration with the territory sales teams, develop account plans to utilize available resources, manage time and resources, and achieve or exceed assigned goals Discover through customer engagement the customer's challenges specific to their industry Support a customer's journey through onboarding, adoption, retention, and expansion to achieve customer success Articulate business workflow and industry trends that improve the customers' challenges Employ provided technology solutions to document all customer opportunities and customer activity Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success, together with reseller partners and internal sales teams Respond to partner and customer inquiries Link business processes with product and technical solutions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Customer success, renewals, or sales experience-minimum 3 years in SaaS industry. Fluent English and Arabic language skills Experience interacting with clients of all levels, in different industries and across a broad geographical area Ability to forge customer relationships and insights over the phone Collaborative and consultative work style, ability to succeed in a high velocity work environment Link business processes with product/technical solutions Experience with complex, escalated customer situations, ability to navigate large organizations Experience internally collaborating and influencing large matrixed organization Experience in the software or SaaS sales or renewals environment</p><p>Background needs to be in customer-facing roles including account management, customer support, project management, customer success or sales Empathy for customers AND passion for revenue and growth Experience managing time between calls, troubleshooting follow ups, customer relationship management and new customer outreach Curiosity 1+ years of experience with Salesforce or another CRM Software</p><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Ensures personalized service is offered to guests during their stay.</p>
<p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p>
<p>Maintains a high level of communication and feedback within the department.</p>
<p>Identifies and anticipates guest needs.</p>
<p>Is continually proactive in all areas of operation.</p>
<p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p>
<p>Reports for duty punctually and in accordance with the issued department schedule.</p>
<p>Adheres at all times to the hotel grooming and uniform standards.</p>
<p>Assists with luggage delivery and collection.</p>
<p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p>
<p>Prepares bar beverages and liquor pouring according to the guidelines given.</p>
<p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p>
<p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p>
<p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p>
<p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p>
<p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p>
<p>Possesses working knowledge of the hotel Property Management System.</p>
<p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p>
<p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p>
<p>Collects designated telephones (and checks their working conditions), and working sheets.</p>
<p>Attends daily shift briefings.</p>
<p>Coordinates and liaises with the Butler team.</p>
<p>Carries out pre-arrival interviews.</p>
<p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p>
<p>Assists and coordinates all in-room and suite guest needs and requirements.</p>
<p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p>
<p>Coordinates laundry and pressing collection and delivery.</p>
<p>Reports any suite maintenance requirements according to standard procedures.</p>
<p>Coordinates delivery of all amenities and/or gifts.</p>
<p>Coordinates delivery of preferred newspapers and magazines to all suites.</p>
<p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p>
<p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p>
<p>Sets up any bottle of complimentary drink as per standard.</p>
<p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p>
<p>Ensures that the flowers are always fresh and displayed in fresh water.</p>
<p>Ensures that guest supplies are replenished and displayed as per standard.</p>
<p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p>
<p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p>
<p>Coordinates in-room dining order taking and delivery as required.</p>
<p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p>
<p>Provides a continual source of information, help and assistance to all guests.</p>
<p>Checks the suites prior to guest arrival.</p>
<p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p>
<p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p>
<p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p>
<p>Checks room after departure for lost belongings.</p>
<p>Upsells hotel outlets at every opportunity.</p>
<p>Coordinates with concierge for the storage of stowed away items.</p>
<p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p>
<p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p>
<p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Updates and maintains all guest history files, including ProfilePlus.</p>
<p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p>
<p>Orders all necessary operating stock when necessary.</p>
<p>Maintains amicable and cooperative working relations with other departments.</p>
<p>Attends any courses management may deem beneficial.</p>
<p>Carries out other duties as directed by management.</p>
<p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p>
<p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal, interpersonal and communication skills.</li>
<li>Must be a strong team player with strong departmental cooperation.</li>
<li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li>
<li>Fluent in English and local language with a third language as an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li>
<li>Must be flexible in terms of working hours and able to work with little or no supervision.</li>
<li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li>
<li>Must be able to maintain excellent professional presentation and grooming.</li>
<li>High school diploma is necessary.</li>
<li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li>
<li>A minimum of two years prior experience in related hospitality fields is necessary.</li>
<li>Luxury five star experience necessary.</li>
<li>Prior formalized training as a butler is highly regarded.</li>
<li>Butlers must be able to lift in excess of 70-pound loads.</li>
<li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li>
<li>Must be able to stand for 90% of their scheduled time.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Ensures personalized service is offered to guests during their stay.</p>
<p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p>
<p>Maintains a high level of communication and feedback within the department.</p>
<p>Identifies and anticipates guest needs.</p>
<p>Is continually proactive in all areas of operation.</p>
<p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p>
<p>Reports for duty punctually and in accordance with the issued department schedule.</p>
<p>Adheres at all times to the hotel grooming and uniform standards.</p>
<p>Assists with luggage delivery and collection.</p>
<p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p>
<p>Prepares bar beverages and liquor pouring according to the guidelines given.</p>
<p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p>
<p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p>
<p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p>
<p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p>
<p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p>
<p>Possesses working knowledge of the hotel Property Management System.</p>
<p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p>
<p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p>
<p>Collects designated telephones (and checks their working conditions), and working sheets.</p>
<p>Attends daily shift briefings.</p>
<p>Coordinates and liaises with the Butler team.</p>
<p>Carries out pre-arrival interviews.</p>
<p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p>
<p>Assists and coordinates all in-room and suite guest needs and requirements.</p>
<p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p>
<p>Coordinates laundry and pressing collection and delivery.</p>
<p>Reports any suite maintenance requirements according to standard procedures.</p>
<p>Coordinates delivery of all amenities and/or gifts.</p>
<p>Coordinates delivery of preferred newspapers and magazines to all suites.</p>
<p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p>
<p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p>
<p>Sets up any bottle of complimentary drink as per standard.</p>
<p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p>
<p>Ensures that the flowers are always fresh and displayed in fresh water.</p>
<p>Ensures that guest supplies are replenished and displayed as per standard.</p>
<p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p>
<p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p>
<p>Coordinates in-room dining order taking and delivery as required.</p>
<p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p>
<p>Provides a continual source of information, help and assistance to all guests.</p>
<p>Checks the suites prior to guest arrival.</p>
<p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p>
<p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p>
<p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p>
<p>Checks room after departure for lost belongings.</p>
<p>Upsells hotel outlets at every opportunity.</p>
<p>Coordinates with concierge for the storage of stowed away items.</p>
<p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p>
<p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p>
<p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Updates and maintains all guest history files, including ProfilePlus.</p>
<p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p>
<p>Orders all necessary operating stock when necessary.</p>
<p>Maintains amicable and cooperative working relations with other departments.</p>
<p>Attends any courses management may deem beneficial.</p>
<p>Carries out other duties as directed by management.</p>
<p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p>
<p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal, interpersonal and communication skills.</li>
<li>Must be a strong team player with strong departmental cooperation.</li>
<li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li>
<li>Fluent in English and local language with a third language as an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li>
<li>Must be flexible in terms of working hours and able to work with little or no supervision.</li>
<li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li>
<li>Must be able to maintain excellent professional presentation and grooming.</li>
<li>High school diploma is necessary.</li>
<li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li>
<li>A minimum of two years prior experience in related hospitality fields is necessary.</li>
<li>Luxury five star experience necessary.</li>
<li>Prior formalized training as a butler is highly regarded.</li>
<li>Butlers must be able to lift in excess of 70-pound loads.</li>
<li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li>
<li>Must be able to stand for 90% of their scheduled time.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVIITES</p><p>Supporting management of Property Operations</p><ul><li>Supervises distribution of repair work orders.</li><li>Ensures property policies are administered fairly and consistently.</li><li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li><li>Establishes and maintains open, collaborative relationships with employees.</li><li>Monitors timeliness and quality of completion of repair work orders.</li><li>Supervises Engineering and related areas in absence of the Director of Engineering.</li><li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li><li>Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li><li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li><li>Selects and order or purchase new equipment, supplies, and furnishings.</li><li>Supervises the day to day operations of Engineering and related departments.</li></ul><p>Maintaining Property Standards</p><ul><li>Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li><li>Maintains accurate logs and records as required.</li><li>Operates generators and fire pumps as necessary.</li><li>Provides emergency response services 24/7.</li><li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Empowers employees to provide excellent customer service.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li>Sets a positive example for guest relations.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Helps train employees in safety procedures.</li><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li>Participates in the employee performance appraisal process, providing feedback as needed.</li><li>Uses all available on the job training tools for employees.</li><li>Solicits employee feedback.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul><p></p></section>