Area Manager Jobs in Jordan

<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>We are currently seeking a talented and driven&nbsp;<strong>SME Relationship Manager (Irbid Center)</strong> to join our growing banking team. In this role, you will be responsible for managing and expanding a portfolio of Small and Medium Enterprise (SME) clients, delivering tailored banking solutions, and building strong, long-term relationships that support their business growth.</p><br> <p><strong><span></span> Key Responsibilities:</strong></p><br> <ul> <li>Develop and maintain strong relationships with SME clients by understanding their financial needs and business models.</li> </ul> <ul> <li>Provide expert financial advice and recommend banking solutions aligned with clients’ objectives.</li> </ul> <ul> <li>Monitor client portfolio performance and proactively identify growth and improvement opportunities.</li> </ul> <ul> <li>Identify cross-selling and upselling opportunities to enhance product penetration.</li> </ul> <ul> <li>Drive client acquisition through referrals, networking, and participation in business and community events.</li> </ul> <ul> <li>Ensure all interactions and transactions comply with bank policies and applicable regulations.</li> </ul> <ul> <li>Contribute to the continuous improvement of SME banking processes and services.</li> </ul> <p><strong><span></span> Behavioral Competencies:</strong></p><br> <ul> <li>Customer Focus: Strong ability to understand client needs and deliver tailored financial solutions.</li> </ul> <ul> <li>Communication: Clear and effective communication, with the ability to adapt to different client profiles.</li> </ul> <ul> <li>Collaboration: Works effectively with internal teams to ensure a seamless client experience.</li> </ul> <ul> <li>Accountability: Demonstrates ownership and responsibility for client outcomes.</li> </ul> <ul> <li>Efficiency: Ability to prioritize tasks and optimize performance.</li> </ul> <p><strong><span></span> Key Skills:</strong></p><br> <ul> <li>SME client relationship management and advisory</li> </ul> <ul> <li>Credit risk assessment and structuring</li> </ul> <ul> <li>Sales and portfolio growth</li> </ul> <ul> <li>Financial analysis and reporting</li> </ul> <ul> <li>Proficiency in MS Office applications</li> </ul> <ul> <li>Strong interpersonal and communication skills</li> </ul> <ul> <li>Team-oriented with a proactive mindset</li> </ul> <p><strong><span></span> Qualifications &amp; Experience:</strong></p><br> <ul> <li>Bachelor’s degree in business, Finance, Economics, or a related field</li> </ul> <ul> <li>5 – 9 &nbsp;years of experience in SME or corporate banking</li> </ul> <ul> <li>Solid experience in credit structuring and risk assessment</li> </ul> <ul> <li>Proven ability to manage and grow a client portfolio</li> </ul> <ul> <li>Fluency in Arabic and English is required</li> </ul> <p><strong><span></span> Work Location:</strong><br>Irbid Center</p><br> <p><strong><span></span> Why Join Jordan Kuwait Bank?</strong></p><br> <p>At Jordan Kuwait Bank, we empower our employees to innovate, lead, and grow. As part of our SME Banking team, you will play a key role in supporting economic development while advancing your career within a dynamic and forward-thinking institution.</p><br> </div>

<p>We are looking for a talented Analyst, IT SAP ABAP to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Develop structured ABAP programs to support business rules that guide management decisions in SAP functional areas.</li><li>Maintain high standards of software quality within the team by establishing good practices and habits.</li><li>Do the required SAP configuration or customizations related directly with SAP ABAP.</li><li>Analyse business requirements, review existing systems, define the solution, and translate into levels of effort and technical designs</li><li>Perform tuning reports and programs for best performance where needed.</li><li>Maintain appropriate levels of technical and procedural documentation</li><li>Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures)</li><li>Interact with Software vendors to solve any technical issues raised if any.</li><li>Performing other duties related to the job as assigned by the direct supervisor</li><li>Ability to identify and communicate issues and risks to his direct manager or end user to facilitate timely resolution</li><li>Plan and executes unit and acceptance testing</li><li>Execute project activities according to project plan and Hikma s quality standards</li><li>Perform Root Cause Analysis of problem tickets and identify opportunities for value enhancement and provide solution</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum: B.Sc. degree in Information Technology, Computer Engineering, or relevant functional field</p><p>Preferred: SAP ABAP Certificate</p><p>Minimum: 0-1 Years</p><p>Preferred: 1 year in SAP Development</p><p>Skills:</p><ul><li>Collaboration and Teamwork</li><li>Communication and Influence</li><li>Customer Focus Internal/External</li><li>Planning and Organizing</li><li>Problem Solving/Analysis</li><li>Self-Development</li><li>Managing Technology</li><li>Technical Skills</li><li>Analytical thinking</li><li>Excellent English</li><li>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint)</li></ul>

<p>About the Role We are seeking an experienced and technically strong Delivery Manager to lead the successful delivery of IT projects and technology initiatives. In this role, you will oversee cross-functional technical teams, ensure high-quality solution delivery, and act as the primary liaison between IT, business stakeholders, the PMO, and external partners. The ideal candidate combines strong technical expertise with exceptional leadership, communication, and project delivery skills, enabling teams to deliver innovative solutions on time and within scope. Key Responsibilities Lead and coordinate cross-functional technical teams, including software developers, QA engineers, and technical specialists, throughout the project lifecycle. Own the end-to-end technical delivery of multiple IT projects, ensuring successful execution from planning through deployment. Serve as the primary IT point of contact for the PMO, business units, third-party vendors, and technology partners. Translate business requirements into actionable technical plans, priorities, and delivery roadmaps. Provide technical leadership to ensure solutions meet architecture, security, quality, and performance standards. Manage IT project scope, schedules, resource allocation, deliverables, and technical dependencies. Facilitate technical discussions, drive decision-making, and resolve delivery challenges across stakeholders. Identify, assess, and mitigate technical risks while proactively managing project dependencies and blockers. Coordinate smooth transitions between development, testing, release, and production deployment activities. Monitor delivery progress, resource utilization, project health, and technical performance, providing regular updates to IT leadership. Foster collaboration, accountability, and continuous improvement across technical teams to achieve successful project outcomes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. 7+ years of experience in software development, IT project delivery, or technology leadership roles. Proven experience managing technical teams and delivering complex IT projects. Strong understanding of software development methodologies, SDLC, Agile, and Scrum practices. Experience working with PMOs, business stakeholders, vendors, and cross-functional teams. Excellent leadership, stakeholder management, communication, and problem-solving skills. Strong understanding of software architecture, application delivery, quality assurance, and deployment processes. PMP, PRINCE2, Scrum Master, or Agile certifications are considered an advantage.</p>

<p>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities. The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.</p><p><b>Key Responsibilities</b></p><ul><li>Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.</li><li>Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.</li><li>Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.</li><li>Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.</li><li>Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.</li><li>Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.</li><li>Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.</li><li>Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.</li><li>Support investment planning and portfolio decision-making through business case analysis and value assessments.</li><li>Identify and implement continuous improvements to demand management processes, tools, and governance.</li><li>Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role. Strong understanding of IT governance, project portfolio management, and demand management best practices. Experience facilitating stakeholder workshops and prioritization sessions. Excellent analytical, communication, and stakeholder management skills. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Experience with demand management, PPM, or ITSM platforms is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking an experienced and technically strong Delivery Manager to lead the successful delivery of IT projects and technology initiatives.<br> In this role, you will oversee cross-functional technical teams, ensure high-quality solution delivery, and act as the primary liaison between IT, business stakeholders, the PMO, and external partners.<br> The ideal candidate combines strong technical expertise with exceptional leadership, communication, and project delivery skills, enabling teams to deliver innovative solutions on time and within scope.<br> Key Responsibilities Lead and coordinate cross-functional technical teams, including software developers, QA engineers, and technical specialists, throughout the project lifecycle.<br> Own the end-to-end technical delivery of multiple IT projects, ensuring successful execution from planning through deployment.<br> Serve as the primary IT point of contact for the PMO, business units, third-party vendors, and technology partners.<br> Translate business requirements into actionable technical plans, priorities, and delivery roadmaps.<br> Provide technical leadership to ensure solutions meet architecture, security, quality, and performance standards.<br> Manage IT project scope, schedules, resource allocation, deliverables, and technical dependencies.<br> Facilitate technical discussions, drive decision-making, and resolve delivery challenges across stakeholders.<br> Identify, assess, and mitigate technical risks while proactively managing project dependencies and blockers.<br> Coordinate smooth transitions between development, testing, release, and production deployment activities.<br> Monitor delivery progress, resource utilization, project health, and technical performance, providing regular updates to IT leadership.<br> Foster collaboration, accountability, and continuous improvement across technical teams to achieve successful project outcomes.<br> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.<br> 7+ years of experience in software development, IT project delivery, or technology leadership roles.<br> Proven experience managing technical teams and delivering complex IT projects.<br> Strong understanding of software development methodologies, SDLC, Agile, and Scrum practices.<br> Experience working with PMOs, business stakeholders, vendors, and cross-functional teams.<br> Excellent leadership, stakeholder management, communication, and problem-solving skills.<br> Strong understanding of software architecture, application delivery, quality assurance, and deployment processes.<br> PMP, PRINCE2, Scrum Master, or Agile certifications are considered an advantage.<br></span> </div>

<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None</p>

<p><b>POSITION SUMMARY</b> Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p> <p> </p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events. Reports to the Site Manager as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Coordinates with customer to endure equipment is operational. Sets-up and operates VTC equipment. Establishes end to end secure and non-secure connectivity to support conferences. Establishes proper cable connection and routing to various Audio/Video and communication links. Adjusts sound and light levels for optimum performance of equipment and comfort of customers. Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues. Troubleshoots equipment; configures modems and data timing and transfer rates. Resolves connectivity problems with technical personnel. Performs weekly maintenance on all associated VTC equipment. Operates, administers, and maintains the VTC Bridge. Required to manipulate the bridge to provide technical support for all VTC circuits attached. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Security Clearance: Requires an active Secret Clearance</p><p>Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School diploma or GED required.</p><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions. Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage. Experience with a customer service-oriented company.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented </span><strong><span>Manager, Formulation Development </span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Job Purpose: </span></strong></p><br> <p><span>The Manager, Formulation Development will lead formulation development activities for oral solid dosage forms and other suitable dosage forms from concept to commercialization. The role requires strong technical expertise in QbD-based product development, execution of registration/submission batches, technology transfer, regulatory support, troubleshooting, and leadership of a high-performing team. The incumbent will collaborate closely with Analytical Development, Regulatory Affairs, Quality, Manufacturing, Supply Chain, and Project Management teams to ensure timely and successful product development and regulatory submissions.</span></p><br> <p><span>The candidate should Secures and manages resources to meet project objectives within defined time, cost, and quality parameters. Introduces innovative methods and solutions to address challenges and improve performance. Ensures that standards and processes—including SOPs, cGMP, and H&amp;S—are developed, maintained, and effectively implemented. Oversee departmental performance, aligning scientific initiatives with organizational goals. Develops staff capabilities and ensures resource optimization. Operates independently within global networks and leads cross-functional teams to align efforts with strategic goals.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><strong><span>Formulation Development &amp; Product Lifecycle Management</span></strong></p><br> <ul> <li><span>Lead formulation development activities for generic (Regulated markets such as USA, Europe, Canada, MENA etc) and brand products from feasibility through dossier filing and commercialization.</span></li> <li><span>Design and develop robust, scalable, and commercially viable formulations using scientific and risk-based approaches.</span></li> <li><span>Apply <strong>Quality by Design (QbD)</strong> principles throughout product development.</span></li> <li><span>Establish Quality Target Product Profile (QTPP), Critical Quality Attributes (CQAs), Critical Material Attributes (CMAs), and Critical Process Parameters (CPPs).</span></li> <li><span>Utilize <strong>Design of Experiments (DOE)</strong> and statistical tools to optimize formulations and processes.</span></li> <li><span>Support development of differentiated and value-added product opportunities.</span></li> </ul> <p><strong><span>Regulatory Submission Support</span></strong></p><br> <ul> <li><span>Drive preparation and review of formulation-related sections for <strong>ANDA and global generic submissions</strong>.</span></li> <li><span>Ensure adequacy and compliance of development reports, product development documents, and regulatory filing documentation.</span></li> <li><span>Provide scientific justification and responses to regulatory deficiencies, agency questions, and information requests.</span></li> <li><span>Represent Formulation Development during regulatory inspections, audits, and agency interactions as required.</span></li> </ul> <p><strong><span>Submission Batches &amp; Technology Transfer</span></strong></p><br> <ul> <li><span>Lead execution and monitoring of exhibit, registration, scale-up, validation, and submission batches.</span></li> <li><span>Ensure effective transfer of technologies from R&amp;D to manufacturing sites.</span></li> <li><span>Collaborate with Manufacturing, Engineering, Quality Assurance, and Validation teams to ensure successful commercialization.</span></li> <li><span>Resolve scale-up and manufacturing challenges through scientific evaluation and risk mitigation.</span></li> </ul> <p><strong><span>Technical Leadership &amp; Troubleshooting</span></strong></p><br> <ul> <li><span>Provide technical leadership in resolving formulation, process, scale-up, and commercial manufacturing challenges.</span></li> <li><span>Investigate product performance issues and implement scientifically sound corrective actions.</span></li> <li><span>Lead root cause investigations and troubleshooting activities related to formulation and process performance.</span></li> <li><span>Evaluate and implement innovative formulation technologies for pipeline enhancement.</span></li> </ul> <p><strong><span>Innovation &amp; Technology Advancement</span></strong></p><br> <ul> <li><span>Continuously assess emerging technologies and novel drug delivery/formulation platforms.</span></li> <li><span>Recommend innovative approaches to improve product performance, development timelines, and commercial success.</span></li> <li><span>Drive knowledge sharing and adoption of current industry best practices.</span></li> </ul> <p><strong><span>Cross-Functional Collaboration</span></strong></p><br> <ul> <li><span>Lead multi-disciplinary project teams and ensure alignment across functions.</span></li> <li><span>Collaborate effectively with Analytical Development, Regulatory Affairs, Quality, Manufacturing, Procurement, Project Management, and Commercial teams.</span></li> <li><span>Drive project execution through proactive communication, risk assessment, and stakeholder management.</span></li> <li><span>Foster a culture of partnership and accountability across departments.</span></li> </ul> <p><strong><span>People Leadership</span></strong></p><br> <ul> <li><span>Lead, mentor, and develop formulation scientists and junior team members.</span></li> <li><span>Create a learning-oriented environment that supports technical growth and succession planning.</span></li> <li><span>Encourage innovation, scientific rigor, accountability, and continuous improvement.</span></li> <li><span>Build team capability through coaching, performance management, and development planning.</span></li> <li><span>Promote employee engagement and a culture of care, respect, and collaboration.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates with relevant pharmaceutical formulation development experience with significant exposure to <strong>Generic/Brand product development and submissions </strong>whose experience and skills align closely with the qualifications outlined below:</span></p><br> <p><strong><span>Minimum Qualifications</span></strong></p><br> <ul> <li><span>Advanced degree in Pharmacy, Chemistry, Pharmaceutical Sciences, Chemical Engineering, or a related scientific discipline (PhD/Masters or equivalent preferred).</span></li> </ul> <p><strong><span>Minimum Experience</span></strong></p><br> <p><span>• PhD degree with 8 - 10 years of work experience in Formulation Development</span></p><br> <p><span>• Master’s degree with 10 - 12 years of work experience in Formulation Development</span></p><br> <p><span>• Bachelor’s degree with 12 - 15 years of work experience in Formulation Development</span></p><br> <p><strong><span>Minimum Achievements:</span></strong></p><br> <ul> <li><span>Substantial submissions for highly regulated markets such as USA, Europe, Canada</span></li> <li><span>Number of MENA submission: ≥ 25</span></li> </ul> <p><strong><span>Core Competencies</span></strong></p><br> <ul> <li><span>Problem Solving &amp; Decision Making </span></li> <li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.&nbsp;</p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.&nbsp;</p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.&nbsp;</p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br> Responsibilities <p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br> Qualifications <p>Candidates must have:</p><br> <p>- Five (5) years of experience in computer systems administration support.</p><br> <p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br> <p>- Proficiency in SharePoint Administration functions.</p><br> <p>- Proficiency in DoD Network Account creation process.</p><br> <p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br> <p>- A current state and Government Driver’s License.</p><br> <p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em>&nbsp;deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul> <li>Pending criminal or civil charges (including divorce/child custody proceedings)</li> <li>Felony arrest record</li> <li>Alcohol related arrest in the last five years</li> <li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li> <li>Any type of involvement in hate crimes</li> <li>History of violence</li> <li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li> </ul> Benefit and Compensation Transparency <p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br> <ul> <li>Medical, dental and vision plans</li> <li>Life Insurance</li> <li>Short Term Disability insurance (where applicable)</li> <li>Voluntary ancillary benefit options</li> <li>401k retirement benefits with employer matching contributions</li> </ul> Application and Employment at ITA International <p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br> <p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>

<p>Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. About the Role &amp; Team The Senior Commercial Manager is responsible for the commercial management of complex, tailored, standard renewal and new business deals. The role provides independent oversight of commercial activities, policy and process in support of renewal and new standard business opportunities, ensuring financial profitability, compliance with financial and business objectives, and sustainable business growth. As Senior Commercial Manager you will not only bring expertise in Commercial Pricing, Commercial Strategy and Financial Modelling, but also play a critical role in driving transformation and innovation within Europe Business Unit. Being able to successfully support Europe Business Unit wider vision, it requires the ability to have Entrepreneurial Mindset and Customer-Centric Thinking WHAT YOU LL DO Commercial Strategy &amp; Deal Leadership Lead the commercial strategy for complex renewal and new business opportunities, including deal structuring, pricing, negotiations, risk assessment, and competitive positioning. Act as a trusted advisor to internal stakeholders, ensuring commercial viability, governance compliance, financial discipline, and business growth. Pricing, Financial Modelling &amp; Profitability Own pricing strategies, market benchmarking, financial modelling, and business case development to maximize profitability and long-term value. Analyze financial performance, cash flow, CAPEX, risks, and commercial trade-offs to support informed decision-making and sustainable contract outcomes. Commercial Review, Risk &amp; Governance Evaluate commercial structures, contractual terms, regulatory requirements, and delivery considerations to ensure commercially sound opportunities. Identify and mitigate commercial, financial, contractual, and operational risks while ensuring compliance with governance, approval frameworks, and company policies. Negotiation &amp; Customer Engagement Lead negotiations for complex commercial agreements, balancing customer value, profitability, and risk throughout the contract lifecycle. Represent commercial interests in customer and executive-level discussions, providing clear recommendations on pricing, terms, and strategic positioning. Cross-Functional Collaboration Partner with Sales, Bid Management, Finance, Legal, Procurement, Technical, and Delivery teams to develop competitive, executable, and profitable proposals. Align commercial strategies with technical solutions, contract requirements, and business objectives while contributing to best-practice improvements. Leadership &amp; Team Contribution Serve as a senior commercial point of contact, providing guidance, coaching, and knowledge sharing on complex opportunities and commercial best practices. Demonstrate leadership, accountability, stakeholder management, and ownership while fostering collaboration and commercial excellence across the team. Who You Are Entrepreneurial Mindset : Identify and develop new business opportunities through strong commercial and technical expertise and drive innovative deal structures and provide guidance on complex commercial opportunities. Customer-Centric Thinking: Develop customer-focused solutions that balance customer needs with business objectives and build trusted relationships and deliver commercial outcomes that create long-term customer value. 5+ years of experience in commercial management, pricing, financial modelling, deal structuring, bid support, or commercial finance, with a proven ability to manage complex opportunities. Strong expertise in pricing strategy, profitability analysis, commercial risk management, financial evaluation, and contract negotiations. Experience collaborating with Sales, Finance, Legal, Technical, Contract Management, and Bid teams in multi-stakeholder environments. Excellent communication, stakeholder management, negotiation, and leadership skills, with the ability to influence senior decision-makers. Bachelor's degree in Business, Finance, Economics, Engineering, Commercial Management, or a related field. Nice to Have Experience in aviation, airports, airlines, travel technology, telecommunications, technology services, consulting, or professional services. Exposure to international or European markets and customer-facing commercial engagements, Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Qualifications WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in commercial management, pricing, financial modelling, deal structuring, bid support, or commercial finance, with a proven ability to manage complex opportunities. Strong expertise in pricing strategy, profitability analysis, commercial risk management, financial evaluation, and contract negotiations. Experience collaborating with Sales, Finance, Legal, Technical, Contract Management, and Bid teams in multi-stakeholder environments. Excellent communication, stakeholder management, negotiation, and leadership skills, with the ability to influence senior decision-makers. Bachelor's degree in Business, Finance, Economics, Engineering, Commercial Management, or a related field. Nice to Have Experience in aviation, airports, airlines, travel technology, telecommunications, technology services, consulting, or professional services. Exposure to international or European markets and customer-facing commercial engagements, Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages.</p>

<p><h4>About the region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>About the role</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p> <p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p> <p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to internal audit, enterprise risk management, policies and procedures, governance, internal control over financial reporting, process intelligence, compliance as well as technology risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new and existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and the communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ internal audit plan</li> <li>Working on internal audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in accounting, finance, risk management, governance, industrial engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li> <li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p><h4>About the region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>About the role</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p> <p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p> <p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to internal audit, enterprise risk management, policies and procedures, governance, internal control over financial reporting, process intelligence, compliance as well as technology risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new and existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and the communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ internal audit plan</li> <li>Working on internal audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in accounting, finance, risk management, governance, industrial engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li> <li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT INITIATIVES IMPACT Initiatives is a humanitarian NGO based in Geneva, Switzerland. The organization supports evidence-based decision-making for humanitarian and development programming through data collection, analysis, and dissemination. IMPACT is the implementing partner of REACH, a multi-agency initiative created in 2010 that supports humanitarian actors to improve planning and decision-making through in-depth, reliable information and analysis. All of IMPACT s programs are implemented in support of humanitarian coordination structures. IMPACT s team comprises specialists in data collection, management, and analysis, as well as experts in humanitarian response, GIS, and remote sensing. We are currently looking for a Multi-Country Representative (MCR) to oversee integrated missions and lead regional engagement in the Middle East and North Africa (MENA). Position : Multi-Country Representative (MCR) Contract duration : 24 months (100%) Location : Amman, Jordan Starting Date : ASAP. REGIONAL PROFILE In 2025, IMPACT opened a Regional Hub in Amman, Jordan. This office hosts integrated missions across MENA, including country-based or remote programmes that are not sustainable as fully independent missions. The office also hosts regional and support teams. As of June 2026, IMPACT has two independent missions in MENA (OPT and Syria) and three integrated missions (Yemen, Lebanon, and Libya). FUNCTIONS Under the supervision of the IMPACT Regional Coordinator for MENA and Asia, the MCR leads and manages the Multi-Country Office and the regional Hub in Amman. Key functions include: • Mission management : Oversee and lead program teams assigned to or shared across integrated missions in MENA (currently Yemen, Lebanon, and Libya). • Regional representation and fundraising : Represent IMPACT with regional stakeholders, lead regional fundraising efforts, and build partnerships outside of independent missions. • Office and Hub set-up, and operations : Lead the setup and structure of the Amman Multi-County Office and Hub to host and facilitate regional administrative, operational and programmatic support tailored to regional needs. RESPONSIBILITIES Team management • Direct oversight : Provide leadership and management to integrated mission teams as well as pooled and/or dedicated regional programme staff. [1] Establish team structures that can deliver outside independent missions, in line with IMPACT guidance. • Regional hosting : Host regional admin/operations teams and (if needed) de-localized global staff, who remain functionally managed by HQ. Host mission-aligned staff, who cannot be based in their independent mission, due to operational / access constraints. • Collaborative support : Work in close collaboration with independent missions in the region, while regalian functions and line management responsibilities for independent missions remain centralized at HQ. Office development and operational oversight • Multi-country office set-up: Design and implement an efficient administrative and logistical system for the office, aligning it with IMPACT s global standards. • Risk management: Ensure effective risk management, including security, financial, and operational risks, implementing mitigation strategies in collaboration with HQ. • Legal and compliance : Where relevant, lead IMPACT s registration process and ensure the office s compliance with local laws, managing admin or legal challenges. Representation and external engagement • Regional representation: Act as IMPACT s representative with regional and integrated mission stakeholders, including donors, UN agencies, and local partners covering MENA. Remain informed on independent mission priorities to support regional donor engagement when relevant. • Partnership development: Build partnerships across the region (i.e., MENA), with a focus on forming robust, sustainable alliances with organizations that can facilitate IMPACT s research and programmes, beyond established country missions. • Context awareness : Maintain a strategic understanding of regional trends, needs, and opportunities, and coordinate with HQ and independent missions in MENA as well to leverage this knowledge for advocacy and to influence relevant decision-making. • Strategy and program development • Strategy development : In coordination with IMPACT HQ, develop a comprehensive regional strategic framework for MENA, defining the vision and priorities for IMPACT s activities and coverage across the region, beyond existing country missions, as well as for integrated country missions, as appropriate. • Programme strategy implementation: Lead team(s) on the development of regional and integrated mission programmes, aligned with IMPACT s regional strategy and continuous contextual analysis. • Quality and standards: Ensure IMPACT s standards are upheld in all regional and integrated mission activities, including global research quality and ethical benchmarks. Fundraising and financial sustainability • Donor engagement: Lead fundraising efforts, engaging with donors and cultivating relationships to secure funding for integrated missions and regional programmes. • Funding submissions : In coordination with the Regional Projects and Partnerships Manager (PPM), oversee and contribute to the development and submission of relevant project proposals, concept notes, and donor reports. • Financial accountability: Collaborate with Regional Finance Control Manager (FCM), to oversee budget management, financial forecasting, and reporting to ensure sustainable financial practices of the multi-country office and integrated missions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Work experience: Minimum 6 years of relevant experience in humanitarian settings, including experience leading and managing teams. • Academic qualifications: Master s degree or equivalent in a relevant discipline (e.g., humanitarian affairs, development studies, social sciences, political science, etc.). • Demonstrated ability to lead multi-disciplinary teams and manage complex workflows. • Capacity to work in a cross-cultural, fast-paced environment with tight deadlines. • Detailed understanding of the humanitarian coordination system, and donor and governmental requirements. • Experience in external engagement and advocacy with donors, UN, and other humanitarian and development stakeholders. • Excellent writing and communication skills, including experience producing briefs and presenting to high level stakeholders. • Fluency in English required; additional languages (e.g., French, Arabic) an asset.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li><p>oversee and ensure the smooth daily operation of the Fairmont Gold Lounge.</p><br></li><li><p>Consistently deliver professional, friendly, and engaging service in line with Fairmont Gold standards.</p><br></li><li><p>Lead service within the Fairmont Gold Lounge, ensuring menu offerings and food presentation consistently meet brand standards.</p><br></li><li><p>Foster high team morale and a strong spirit of collaboration to maintain exceptional service levels.</p><br></li><li><p>Motivate, guide, and provide continuous support, coaching, and development for all team members.</p><br></li><li><p>Support the training and onboarding of new colleagues while providing ongoing development for existing team members.</p><br></li><li><p>Develop and maintain strong guest relationships to build loyalty and enhance the Fairmont Gold experience.</p><br></li><li><p>Assist guests with hotel facilities and services in a knowledgeable, professional, and helpful manner.</p><br></li><li><p>Provide exceptional and personalized information regarding local attractions and points of interest.</p><br></li><li><p>Coordinate with the Front Office regarding hotel events, group arrivals, and special functions to ensure seamless service delivery.</p><br></li><li><p>Ensure accurate billing procedures for Fairmont Gold groups and individual guests.</p><br></li><li><p>Participate in the Manager on Duty program for hotel restaurants as required.</p><br></li><li><p>Maintain a strong focus on Health &amp; Safety and actively contribute to a safe working environment.</p><br></li><li><p>Support and actively engage in the hotel’s environmental and sustainability initiatives, including department-specific programs.</p><br></li><li><p>Adhere to all hotel policies, procedures, and the established code of ethics.</p><br></li><li><p>Work assigned shifts in other Food &amp; Beverage outlets as directed by Management.</p><br></li><li><p>Perform additional duties and responsibilities as assigned by Management.</p><br></li><li><p>Uphold the highest standards of internal and external guest service at all times.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>One year of supervisory experience in a <strong>hotel restaurant or lounge</strong> (four-diamond hotel).</p><br></li><li><p>Two years of progressive experience in a <strong>high-volume hotel restaurant or lounge</strong>.</p><br></li><li><p>Must have thorough working knowledge of <strong>hotel food &amp; beverage operations</strong>.</p><br></li><li><p>Good English communication skills</p><br></li><li><p>Proven leadership, motivational, decision-making, and problem-solving skills.</p><br></li><li><p>Strong business acumen with an understanding of hotel financial reporting structures.</p><br></li><li><p>Excellent, proven food &amp; beverage product knowledge is required.</p><br></li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: Client Experience Officer </strong></p><br><p><strong>Department: Operations </strong></p><br><p><strong>Division: Customer Experience</strong></p><br><p><strong>Location: Amman, Jordan</strong></p><br><p><strong>Reports to: Customer Experience Manager</strong></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Client Experience Officer is responsible for designing and optimizing the end-to-end client</span></p><br><p><span>journey across all touchpoints. This role uses data insights, technology, and client feedback to</span></p><br><p><span>enhance satisfaction, engagement, and retention. The Officer ensures alignment between</span></p><br><p><span>client-facing strategies and compliance standards while driving process improvements and</span></p><br><p><span>customer-centric innovations.</span></p><br><p><strong>Responsibilities and duties:</strong></p><br><p><strong>1. Client Journey Design &amp; Personalization</strong></p><br><p><span>• Map and optimize the end-to-end client journey, identifying key touchpoints, pain points,</span></p><br><p><span>and compliance checkpoints</span></p><br><p><span>• Develop segmentation strategies based on customer data and behavior</span></p><br><p><span>• Tailor experiences and offerings to each segment, ensuring personalization and</span></p><br><p><span>compliance</span></p><br><p><span>• Implement seamless, risk-aware experiences that enhance satisfaction</span></p><br><p><strong>2. Technology Integration &amp; Innovation</strong></p><br><p><span>• Explore, evaluate, and utilize AI tools and emerging technologies to elevate the client</span></p><br><p><span>experience</span></p><br><p><span>• Apply predictive analytics and automation solutions, ensuring compliance with data</span></p><br><p><span>protection standards</span></p><br><p><strong>3. Performance Tracking &amp; Insights</strong></p><br><p><span>• Define and monitor KPIs related to customer satisfaction, engagement, and retention</span></p><br><p><span>• Use data insights to continually optimize CX strategies</span></p><br><p><span>• Present CX findings and trends to leadership, ensuring all reporting aligns with</span></p><br><p><span>compliance and legal standards</span></p><br><p><strong>4. Feedback Management &amp; Voice of the Customer (VoC)</strong></p><br><p><span>• Implement and oversee VoC programs to capture client insights and pain points</span></p><br><p><span>• Regularly analyze feedback, complaints, and survey results to improve client experience</span></p><br><p><span>• Ensure feedback methods comply with privacy and data protection regulations</span></p><br><p><strong>5. Operational Optimization &amp; Risk Management</strong></p><br><p><span>• Identify and resolve operational inefficiencies impacting the client journey </span></p><br><p><span>• Deliver quick fixes for immediate client issues and build sustainable, long-term strategies </span></p><br><p><span>• Ensure all CX actions are aligned with organizational risk management and compliance protocols </span></p><br><p><strong>6. Growth, Loyalty &amp; Strategic Alignment </strong></p><br><p><span>• Develop and manage referral and loyalty programs to drive organic growth </span></p><br><p><span>• Collaborate with leadership to align CX initiatives with company goals and ROI targets </span></p><br><p><span>• Lead and manage end-to-end CX projects, ensuring delivery within scope and timeline</span></p><br><p><strong>Qualifications:</strong></p><br><p><span>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is</span></p><br><p><span>required.</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Minimum 3 years of experience in customer experience, client journey design, or a similar</span></p><br><p><span>function involving process optimization and customer engagement.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>• Analytical and client-focused with a proactive mindset</span></p><br><p><span>• Able to manage complex projects and cross-functional collaboration</span></p><br><p><span>• Highly organized, adaptable, and detail-oriented</span></p><br><p><span>• Strong communication skills and problem-solving abilities</span></p><br><p><span>• Passionate about innovation and continuous improvement in customer experiences</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficient in CX tools, data analytics, and customer segmentation platforms</span></p><br><p><span>• Familiarity with CRM systems and feedback collection tools</span></p><br><p><span>• Comfortable working with AI and predictive analytics tools</span></p><br><p><span>• Knowledge of compliance, data protection, and customer privacy standards</span></p><br><p><strong>Communication and Interaction:</strong></p><br><p><span>• Reports to: Customer Experience Manager</span></p><br><p><span>• Works with: L&amp;D, Product, Compliance, Customer Service, Technology, and Marketing Teams </span></p><br><p><span>• Subordinates: None</span></p><br> <br> </div>