Computer Technician Jobs in Jordan
3341 Jobs Found
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the role</h4>
<p>The Finance Team Lead is responsible for overseeing the day-to-day finance operations, ensuring the accuracy and integrity of financial records, and leading the finance team to achieve organizational objectives. This role manages financial reporting, budgeting, forecasting, compliance, and internal controls while providing financial insights and recommendations to support business decisions.<br>
The Finance Team Lead will also drive process improvements, enhance operational efficiency, and ensure adherence to company policies and regulatory requirements.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead and supervise the finance team, ensuring high performance and continuous professional development.</li>
<li>Oversee daily accounting and finance operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations.</li>
<li>Prepare and review monthly, quarterly, and annual financial statements and management reports.</li>
<li>Manage the budgeting and forecasting process while monitoring actual performance against budgets.</li>
<li>Ensure compliance with accounting standards, tax regulations, and company policies.</li>
<li>Maintain and strengthen internal controls to safeguard company assets and ensure financial accuracy.</li>
<li>Monitor cash flow, working capital, and liquidity requirements.</li>
<li>Support external audits and coordinate with auditors, tax advisors, and regulatory authorities.</li>
<li>Provide financial analysis and insights to support strategic and operational decision-making.</li>
<li>Identify opportunities for process improvements and automation within the finance function.</li>
<li>Collaborate with cross-functional teams to support business initiatives and operational efficiency.</li>
<li>Ensure timely and accurate completion of all financial reporting and compliance requirements.</li>
<li>Assist senior management in financial planning, risk management, and performance monitoring.</li>
<li>Support the implementation and enhancement of financial systems, policies, and procedures.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Accounting, Finance, or a related field.</li>
<li>Professional certification such as FMVA, CMA, CPA, ACCA, or equivalent is preferred.</li>
<li>5–8 years of progressive experience in accounting and finance, including at least 2–3 years in a supervisory or team lead role.</li>
<li>Strong knowledge of financial reporting, budgeting, forecasting, and financial analysis.</li>
<li>Solid understanding of accounting standards, tax regulations, and internal controls.</li>
<li>Experience managing month-end and year-end closing processes.</li>
<li>Proficiency in ERP systems and advanced Microsoft Excel skills.</li>
<li>Strong analytical, problem-solving, and decision-making abilities.</li>
<li>Excellent leadership, communication, and stakeholder management skills.</li>
<li>Ability to work in a fast-paced environment and manage multiple priorities effectively.</li>
<li>High level of accuracy, integrity, and attention to detail.</li>
<li>Experience in the technology, e-commerce, mobility, or service industry is considered an advantage.</li>
</ul>
<h4>Benefits</h4>
<p><strong>Why join Jeeny?</strong><br>
Be part of one of the leading mobility platforms in the region.<br>
Work in a dynamic and collaborative environment.<br>
Opportunity to lead impactful finance initiatives and process improvements.<br>
Career growth and professional development opportunities.</p></p><p></p>
<p><h4>Description</h4>
<p>The digital forensics analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.</p>
<p>The role works closely with incident response teams, security operations, legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p>
<h4>Responsibilities</h4>
<p><strong>Digital evidence acquisition & preservation</strong><br>
Perform forensic acquisition of digital evidence from workstations, servers, mobile devices, virtual environments, cloud platforms, and removable media.<br>
Ensure proper chain of custody procedures are followed throughout investigations.<br>
Preserve evidence integrity using approved forensic methodologies and tools.<br>
Conduct live and dead-box forensic acquisitions.<br>
Maintain forensic evidence repositories and documentation.</p>
<p><strong>Forensic investigation & analysis</strong><br>
Analyze digital evidence to identify unauthorized access, data theft, insider threats, malware activity, data destruction attempts, and policy violations.<br>
Examine file systems, registry artifacts, event logs, browser artifacts, user activity records, and network evidence.<br>
Conduct timeline analysis and event reconstruction activities.<br>
Support attribution efforts and attack path analysis where applicable.</p>
<p><strong>Reporting & documentation</strong><br>
Prepare detailed forensic reports documenting the methodology, findings, evidence collected, and conclusions.<br>
Present findings to technical and non-technical stakeholders.<br>
Maintain investigation records in accordance with regulatory and legal requirements.<br>
Support expert witness preparation activities where required.</p>
<p><strong>Research & continuous improvement</strong><br>
Maintain awareness of emerging attack techniques, anti-forensics methodologies, and digital investigation trends.<br>
Support the development of investigation procedures, forensic methodologies, and evidence handling standards.<br>
Participate in technical training and capability development initiatives.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.</li>
<li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Hands-on use of forensic tools and sound evidence-handling practice.</li>
<li>Exposure to mobile and cloud forensics is preferable.</li>
<li>Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</li>
</ul></p><p></p>
<p><h4>The head of design will lead the design direction across our client's digital products and customer journeys.</h4>
<p>This role sits at the intersection of product design, customer experience, growth, and brand expression. The right person will create experiences that are simple, trustworthy, commercially effective, and scalable.</p>
<p>This is a hands-on leadership role for someone who can think strategically, raise the quality bar, and stay close to execution, working closely with product, engineering, marketing, strategy, commercial, and operations to shape product experiences, customer journeys, and growth surfaces across the business.</p>
<h4>What you'll do:</h4>
<ul>
<li>Own company's design strategy and shape the end-to-end experience across mobile, web, partner channels, and internal tools, optimizing clarity, trust, usability, and conversion.</li>
<li>Set the strategic direction for critical journeys across onboarding, payments, financing, property services, and lifecycle touchpoints, building trust in high-consideration financial moments.</li>
<li>Partner with product, engineering, marketing, strategy, commercial, and operations to turn business goals, customer insight, and experimentation into effective experiences and growth journeys.</li>
<li>Build and evolve the design system, including components, patterns, and standards that help the business scale with consistency and speed.</li>
<li>Raise the quality bar through design reviews and QA, while leading, mentoring, and developing the design team and establishing high-standard collaborative rituals.</li>
</ul>
<h4>What we're looking for:</h4>
<ul>
<li>Senior product design leadership experience on consumer-facing digital products, in one or more of the following domains: fintech, consumer finance, payments, BNPL, embedded finance, digital banking, wallets, proptech, or marketplaces.</li>
<li>A portfolio of shipped products, complex journeys, and measurable business impact, especially across high-consideration flows such as onboarding, activation, checkout, or credit decisioning.</li>
<li>Product thinking and a broad craft range across UX, UI, interaction, and growth design, with the ability to connect design decisions directly to business outcomes.</li>
<li>A track record of building and scaling design systems, reusable components, and standards across multiple product surfaces.</li>
<li>Experience leading, mentoring, and growing designers, while establishing a high-quality bar for the team.</li>
</ul>
<h4>Strongly preferred:</h4>
<ul>
<li>Experience at a high-growth regional or global consumer platform, such as Tabby, Ziina, Wio, Careem, Tamara, or similar.</li>
<li>Experience in the UAE, GCC, or wider MENA market.</li>
<li>Background in embedded finance, BNPL, credit, payment flexibility, wallets, or affordability-based journeys.</li>
<li>Experience designing across B2C, B2B2C, and partner-led distribution models.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>The company's product experience is clearer, more consistent, and more scalable across surfaces.</li>
<li>Customer journeys are easier to understand, more trustworthy, and more conversion-oriented.</li>
<li>The design system measurably improves speed, consistency, and quality across product delivery.</li>
<li>Design is a stronger partner to product, engineering, marketing, strategy, and commercial teams.</li>
<li>Design quality improves release over release, with better UX thinking, cleaner execution, and clearer alignment to business outcomes.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal Engineer – Electrical – Metro Stations</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing & bonding, lightning protection, standby generators & UPS, lighting & controls, across underground, at-grade, and elevated stations.</li>
<li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li>
<li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation & control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li>
<li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations & layouts (Dialux/Relux).</li>
<li>Engineer EMC & earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li>
<li>Coordinate digitally in BIM (Revit/Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li>
<li>Lead authority approvals (Saudi & UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li>
<li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or Master’s degree in Electrical Engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li>
<li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li>
<li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li>
<li>Excellent interface management, stakeholder communication and team leadership skills.</li>
</ul>
<h4>Nice to have:</h4>
<ul>
<li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li>
<li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense).</li>
<li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal Engineer – Electrical – Metro Stations</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing & bonding, lightning protection, standby generators & UPS, lighting & controls, across underground, at-grade, and elevated stations.</li>
<li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li>
<li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation & control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li>
<li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations & layouts (Dialux/Relux).</li>
<li>Engineer EMC & earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li>
<li>Coordinate digitally in BIM (Revit/Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li>
<li>Lead authority approvals (Saudi & UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li>
<li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or Master’s degree in Electrical Engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li>
<li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li>
<li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li>
<li>Excellent interface management, stakeholder communication and team leadership skills.</li>
</ul>
<h4>Nice to have:</h4>
<ul>
<li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li>
<li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense).</li>
<li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Security agent</strong></p>
<ul>
<li>Responsible for all guests and colleagues within their line of sight, which includes the car park</li>
<li>Patrol their designated area only</li>
<li>Be alert for fire hazards and unsafe work practices and unsafe conditions</li>
<li>Be able to act according to all emergency response plans</li>
<li>Maintain good public relations with guests</li>
<li>Report for duty at least 15 minutes prior to shift starting time</li>
<li>Be present at all daily briefings and de-briefings</li>
<li>Know the position and name of every security officer on shift</li>
<li>Maintain follow up action to ensure adherence to schedules and work standards</li>
<li>Be alert for any unusual occurrences and take appropriate action</li>
<li>Primarily responsible for safeguarding property, employees and patrons of the hotel</li>
<li>Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift</li>
<li>Attend to all other relevant paperwork as needed</li>
<li>When reporting for or finishing duty, security officers will notify the director or assistant director of security</li>
<li>When assigned for a particular job or function, security officers will be guided by job descriptions</li>
<li>Security officers will not discuss or divulge department details or information to any other colleagues, outsider, or media failing which defaulter's services will be subject to progressive corrective action up to and including dismissal.</li>
<li>Security officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic and professional in handling situations, yet firm in upholding the Fairmont’s policies and procedures.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Good written and spoken communication skills.</li>
<li>Excellent organizational and time management skills.</li>
<li>Good interpersonal skills with ability to communicate with guests and all levels of colleagues.</li>
<li>Good presentation and influencing skills.</li>
<li>Accuracy and attention to details.</li>
<li>Self-motivated and energetic.</li>
<li>Flexible and able to embrace and respond to changes effectively.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>The candidate will be based in Amman/Jordan with the possibility to evaluate remote working.<br> Expected duration<br>Starting in August 2026 for six months.<br> Duties and Responsibilities<br>Under the guidance of the Private Philanthropy Loyalty Officer, the Intern will be performing the following tasks: • Support the High-Value Donor (HVD) unit in designing and developing concept notes, proposals and reports; • Contribute to donor cultivation activities and products, including but not limited to online webinars, seasonal outreach, loyalty gifts, visibility products (including drafting social media posts), supporting the organization of field visits and developing branded items; • Support the HVD unit in organizing meetings and calls with partners; • Conduct research on fundraising and networking opportunities, and support the unit in preparing for network events and/or meetings with prospects; • Conduct donor intelligence research on existing high-value donors and their networks to strengthen retention and cultivation efforts; • Compile data on the HVD key performance indicators and support in preparing quarterly reports and analyses on High Value Donors portfolio.<br> Qualifications/special skills<br>Education: Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or a first university degree programme (minimum bachelor's level or equivalent), with major area of study in Business Management, Communication, Marketing, International Relations, Journalism, Social Sciences, or another relevant field is required. Skills: • Demonstrating service mindset in responding to requests and interacting with internal and external stakeholders, with an ability to collaborate internally with relevant colleagues to ensure adequate partners’ management and cultivation. • Good capacity to conduct research, analyze, and present data. • Practiced communicator with demonstrated ability to condense information and capture and communicate it in a well-structured way. • Team player who can work independently • Attention to detail and problem-solving skills. • Ability to develop creative solutions. • Drive for results. • Excellent knowledge of Microsoft Office is required. • Knowledge of Canva, Mailchimp, and/or Salesforce is an asset.<br> Languages<br>Fluency in English is required. Fluency in Arabic is a plus.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >The consultant will support MENARO s engagement with an assigned portfolio of key public donors, contribute to the development of donor positioning materials and funding pipelines, support the strategic leveraging of the PROSPECTS partnership, and strengthen donor reporting coordination and quality assurance across the region. The consultant will work under the supervision of the Public Partnerships Manager in the MENARO PRM Section and in close coordination with the Programme Specialist working on Migration and Displacement in the Child Protection Centre of Excellence (COE). The consultant will provide technical and coordination support to strengthen MENARO s public partnerships work, with a focus on migration, displacement, durable solutions, and humanitarian response and preparedness, including PROSPECTS. The consultancy will focus on developing specific analytical products, donor-facing materials, coordination tools, and quality assurance support to inform engagement with public sector partners. Across the assignment, the consultant will help MENARO and Country Offices identify funding opportunities, strengthen donor positioning, and use evidence from PROSPECTS and related initiatives to support UNICEF s regional engagement on children and youth on the move.</span></p><p>The consultancy will cover three main areas of work:</p><ul><li>A. Public Partnerships Intelligence, Funding Opportunity Analysis and Donor Positioning Products</li><li>B. Strategic Leveraging of PROSPECTS and Flagship Partnerships</li><li>C. Donor Reporting Coordination and Quality Assurance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as an advocate for every child you will have:</h2><h3>Minimum requirements:</h3><ul><li><strong>Education:</strong> Advanced (Master's) university degree in International Relations, Political Science, International Development, Public Policy, Development Studies, Economics, Social Sciences, or another relevant field.</li><li><strong>Work Experience:</strong> A minimum of five years of progressively responsible professional experience in public partnerships, donor relations, resource mobilization, external relations, programme partnerships, donor intelligence, or related areas is required.</li><li><strong>Skills:</strong><ul><li>Strong understanding of public partnerships, donor engagement, and resource mobilization in development and humanitarian contexts.</li><li>Good knowledge of European institutions, European bilateral donors, Nordic donors, and other like-minded public sector partners.</li><li>Strong analytical and writing skills, with the ability to translate donor intelligence and funding opportunities into clear, actionable products.</li><li>Experience developing high-quality donor-facing materials, including briefs, key messages, concept note outlines, presentations, and positioning notes.</li><li>Good understanding of donor reporting, results framing, compliance, and donor stewardship.</li><li>Strong coordination and organizational skills, with the ability to manage multiple deliverables and deadlines independently.</li></ul></li><li><strong>Language Requirements:</strong> Fluency in English is required. Knowledge of French and/or Arabic is considered an asset</li></ul><h3>Desirables:</h3><ul><li>Prior experience with UNICEF, another UN agency, or an international development/humanitarian organization is highly desirable.</li><li>Experience working on partnerships with the European Commission, EU institutions, Germany, the Netherlands, Nordic donors, or other like-minded public sector partners is highly desirable.</li><li>Experience supporting regional offices and/or multi-country portfolios is an asset.</li><li>Experience in the Middle East and North Africa region is an asset.</li><li>Experience working on children and youth, migration and displacement, durable solutions, education, social protection, or humanitarian-development nexus programming is an asset.</li><li>Experience supporting donor visibility, partnership events, showcase moments, or strategic communications products is an asset.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities & local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes & the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Minimum requirements:<br>Education : Advanced university degree (Master s or higher) in Education, International Development, Social Sciences, Public Policy, International Relations, Humanitarian Affairs, or a related field.<br>Work Experience :<br>• Minimum 8 10 years of progressively responsible professional experience in education in emergencies, refugee education, education systems strengthening, and/or children on the move programming.<br>• Demonstrated experience working with UN agencies, international organizations, governments, and development or humanitarian partners.<br>• Proven experience in developing analytical reports, case studies, operational guidance, and strategic knowledge products.<br>• Strong experience facilitating multi-stakeholder consultations, workshops, and inter-agency collaboration processes.<br>• Experience working in the MENA region and/or PROSPECTS countries is considered a strong asset.<br>• Previous experience working with UNICEF and/or UNHCR is highly desirable.<br>Language Requirements:<br>• Fluent in English. Excellent language skills in both oral and written. Knowledge of Arabic is considered an asset<br>Knowledge/Expertise/Skills:<br>• Strong technical expertise in refugee inclusion in national education systems and education systems strengthening.<br>• Excellent understanding of humanitarian-development nexus approaches, education in emergencies, and refugee response coordination mechanisms.<br>• Strong knowledge of UNICEF and UNHCR mandates, operational frameworks, and inter-agency collaboration processes.<br>• Demonstrated ability to conduct qualitative research, case study documentation, analytical synthesis, and operational learning reviews.<br>• Strong facilitation, stakeholder engagement, and consultation skills.<br>• Excellent analytical, drafting, and report-writing skills.<br>• Ability to translate operational lessons into practical guidance, tools, and strategic recommendations.<br>• Strong organizational and coordination skills, with the ability to manage multiple workstreams and deadlines.<br>• Strong knowledge of results-based management, monitoring indicators, and Theory of Change development.<br>• Excellent communication and interpersonal skills.<br>Desirables:<br>• Prior experience supporting implementation of the UNICEF UNHCR Strategic Collaboration Framework (SCF), PROSPECTS, or similar refugee inclusion initiatives.<br>• Experience developing toolkits, operational guidance, SOPs, and joint planning frameworks.<br>• Experience working on refugee inclusion in EMIS, certification, accreditation, and national education policy processes.<br>• Familiarity with the UNHCR Inclusion Continuum and UNICEF guidance on children on the move.<br>• Experience supporting regional or cross-country learning initiatives and comparative analysis.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>The Opportunity: </strong> </p> <p>As a<strong> Part-Time Retail Merchandiser</strong>, you'll grow Mattel's presence at major retailers, working <strong>up to 30 hours per week</strong> (with extra hours during the exciting holiday season). We are looking for team members who are passionate about merchandising, enjoy interacting with customers & store management, and want to drive results!</p> <p> <strong>Why You ll Love It:</strong> </p> <p> 401K Matching & Bonus Opportunities<br>
Comprehensive Benefits<br>
Mileage Reimbursement & Paid Training<br>
Employee Referral Bonus<br>
Flexible Daytime Hours<br>
Growth Opportunities</p> <p> <strong>What Your Impact Will Be: </strong> </p> <ul> <li>Build strong relationships with store teams</li> <li>Brand ambassador of Mattel/FP Brands and products</li> <li>Secure prime product placements for Mattel s iconic brands</li> <li>Unpack cases of various Mattel toys</li> <li>Merchandise and organize product on the sales floor</li> <li>Construct & deconstruct store fixtures including shelving and racking</li> <li>Implement Point of Purchase materials</li> <li>Execute special projects as assigned including, but not limited to Store Events</li> <li>Complete reports as necessary including store surveys</li> <li>Train & lead team associates</li> <li>Provide real-time business insights</li> <li>Administrative tasks including but not limited to managing expenses, attending meetings, trainings, checking email etc.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What We re Looking For: </strong> </p> <p> <strong>Basic Job Qualifications:</strong> </p> <ul> <li>Must be at least 18 years old</li> <li>High school diploma or GED, some college preferred</li> <li>Available to work daytime hours during the week; occasional required weekends</li> <li>Access to reliable internet access</li> <li>Must have reliable transportation to travel to between assigned store locations</li> <li>Reside within approximately <strong>20 miles of South Jordan, UT 84095</strong> or otherwise able to reliably service the assigned territory </li> </ul> <p> <strong>Physical Requirements:</strong> </p> <ul> <li>Stand, bend, twist, squat, kneel, reach</li> <li>Walk for long periods of time</li> <li>Climb ladders up to 12 tall</li> <li>Lift up to 25 pounds frequently, 50 pounds occasionally</li> <li>Push/pull carts containing product - occasionally up to 100 lbs.</li> <li>Operate power tools (screwdriver & drill)</li> </ul> <p> <strong>About You:</strong> </p> <ul> <li>Merchandising experience (preferred, but not required)</li> <li>Strong attention to detail and organizational skills, ensuring tasks are completed efficiently</li> <li>Develop strong relationships through effective communication and negotiation skills</li> <li>Represent the brand with professionalism and a positive attitude</li> <li>Ability to prioritize work with strong time management and a sense of urgency</li> <li>Self-motived with a strong bias for action by making resourceful decisions</li> <li>Eagerness to learn new skills with a safety-first mentality</li> <li>Tech-savvy (Microsoft Office, iPads and apps)</li> </ul> <p>Ready to make an impact? Apply today!</p> <p> <strong>The base hourly rate for this position is between $19.00 and $22.00.</strong> </p> <p>*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. </p></div><p></p></section>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p> • To ensure efficient & accurate IKEA accounts.<br>
• Ensure a smooth operation for administering the Company’s fiscal affairs in accordance with applicable local guidelines.<br>
• The department manages the annual audit, annual budget and advises management on all aspects of financial planning. <br>
• To support the Finance Manager by taking full responsibility of daily accounts, by maintaining the accounts of daily transactions.<br>
</p><br><p><strong>Key Assignments </strong></p><br><ul><li>Responsible for coordinating day to day accounting activities, preparing/ reviewing / posting journal entries, securing the timely update and reconciliation of general ledger accounts;</li><li>Analyzing financial data and provide insights to the management;</li><li>Completing monthly, half yearly and yearly closing of books of accounts and finalize the financial and management reports according to the set timelines;</li><li>Preparing and reviewing financial statements including income statement, balance sheet, cash flow statements in accordance with the International Financial Reporting Standards and reporting to stakeholders;</li><li>Reviewing and managing accounts payable and receivable and updating master data;</li><li>Reconciliation and follow up of the company’s purchases, sales and payments;</li><li>Monitoring and following up the bank and cash balances and secure sufficient and optimum level of funds for a smooth operation at all times;</li><li>Preparation of internal and external ad hoc reports;</li><li>Preparation of audit schedules and liaise with external auditors to complete the audits of financial statements, filings, and other compliance activities according to the set timelines;</li><li>Liaise with tax consultants, banks, insurers and other relevant external parties;</li><li>Secure that all payments to suppliers, co-workers and authorities are done on time and in accordance with the applicable terms and conditions;</li><li>Lead the team of Accountants and maintain a good coordination with other departments;</li><li>Participating in projects and support execution to simplify and automate financial operations and reporting;</li><li>Participating for annual budget preparation process;</li><li>Supporting and maintaining a connection with local functions and IKEA global functions.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Finance, Accounting or related field</li><li>Fully or part qualification of CA, CIMA, ACCA or CPA equivalent is preferred</li><li>5+ years of experience in accounting</li><li>Proficiency in English language is a must.</li><li>Strong knowledge of IFRSs</li><li>Excellent communication and interpersonal skills</li><li>Experience in leading a team</li><li>Proficient in Microsoft Office, especially in Excel</li><li>Experience with MS Dynamics or other ERP systems is preferred</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
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<span>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments.<br> The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.<br> The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.<br> Responsibilities: Incident Investigation & Response Respond to security incidents within defined SLAs and escalation procedures.<br> Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity.<br> Identify containment, eradication, and recovery actions required to mitigate incidents.<br> Coordinate incident response activities with internal and customer stakeholders.<br> Threat Analysis & Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities.<br> Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.<br> Perform root cause analysis to determine how incidents occurred and identify preventive controls.<br> Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.<br> Incident Coordination & Escalation Manage incident response activities across multiple technical teams.<br> Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders.<br> Support crisis management activities during major incidents.<br> Documentation & Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation.<br> Support development of executive-level incident summaries and post-incident reviews.<br> Process Improvement & Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations.<br> Identify opportunities to improve response effectiveness and operational readiness.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree or intermediate diploma (minimum) from a recognised institution.<br> Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.<br> At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC.<br> Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.<br> Exposure to SIEM/SOAR and EDR platforms is preferable.<br> Experience in an MSSP or SOC environment is preferable.<br></span> </div>
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Org. Setting and Reporting<br>In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift—anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman.<br> Responsibilities<br>The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: • Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY)–convening the regional "development arena" and priorities to drive SDG acceleration. • Convenes and provides strategic direction at the regional level in collaboration with Secretariat entities (Regional Economic Commissions, other regional structures, International Financial Institutions and UN Agencies, Funds and Programmes (AFPs) both at the regional, sub-regional and country level (the latter in support of RC leadership). • Strengthens collaboration and partnership with Regional Economic Commissions, other regional mechanisms, and sub-regional bodies, leveraging innovative financing, digital partnership tools and multi-stakeholder platforms to unlock SDG acceleration opportunities. • Leads the development of regional, multi-country and special partnerships to deliver on regionally- identified priorities. • Leads the integration of development approaches, taking account of conflict and crises, prevention and peacebuilding, human rights, humanitarian needs as well as other complexities, applying scenario planning, risk analytics and foresight to strengthen organizational resilience and preparedness in close coordination with OCHA, OHCHR and DPPA, as well as providing advice to RCs on the exercise of preventive diplomacy. • Leads in influencing stakeholders on appropriate actions, deploying UN 2.0 skills such as foresight, behavioral science and data/evidence, that promote innovation and SDG acceleration. • Coordinates communications and strategic messaging for RC system at regional level including regional efforts on information integrity, countering mis/dis information and advising RCs on strategic communications, in close collaboration with the Strategic Partnerships and Engagement Division. • Supports RC efforts for joint resource mobilization and investment and partnering efforts to support joint programmes and pooled funds at country and regional levels. • Engages in and facilitating links to global and regional joint funding mechanisms, in support of RC/UNCT efforts to link these to country level Agenda 2030 initiatives • Works with the Strategic Partnerships and Engagement Division to translate partnership and engagement opportunities at regional and country level into dynamic, co-created initiatives that leverage cross-sector capabilities and digital innovation. • Supports the Chair of the Regional UNSDG in providing leadership and quality assurance for UN Sustainable Development Cooperation Frameworks (UNSDCFs) and joint program development, ensuring alignment with regional bodies, supporting cross-border strategies, and driving innovation to accelerate SDG progress. • Supports country delivery of UNSDCFs, integrating lessons, and integrated approaches across UNCTs. • Provides strategic guidance to Resident Coordinators (RC) and UN Country Teams (UNCT) to ensure quality and timely support to Member States in the implementation of the 2030 Agenda, including support to RC decision-making in complex settings, promoting adaptive, forward looking leadership aligned with UN 2.0 capabilities. • Provides regular reporting on regional results and oversees backstopping support to RCs, UNCTs, and RCOs in the region on planning, monitoring and reporting results. • Supports, tracks and reports on implementation of UN reform and efficiency initiatives in the region, in line with policies and guidance from the High-Level Committees on Programmes and Management of the Chief Executives Board (CEB), the Secretary-General, and Deputy Secretary-General and Chair, UN Sustainable Development Group. • Provides a facilitating role with host Governments, donors and counterparts; chairs meetings and seminars on substantive issues; represents the Organization at international, regional, inter-agency meetings, seminars and conferences, providing expertise, as needed. Corporate Management and People Leadership: • Directs, manages and is accountable for the UNDCO Regional office: a) Formulates and implements the substantive strategy and work programme and budgets of the Regional office under his/her supervision, determining priorities, allocating and monitoring resources for the delivery of outputs, and reporting on results; b) Oversees the management of activities undertaken by the Regional office, ensuring that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Regional office, and with other organizations of the United Nations System, regional bodies and partners; c) ensures delivery against all applicable results frameworks, including annual integrated planning and reporting frameworks, and supports delivery on UN efficiency targets (BOS, CBO, CP), ensuring all key performance indicators are met, d) drives efforts on digital transformation and process simplification to improve management agility and efficiency in support of Resident Coordinator leadership. • Supports day-to-day operations of the RC system in the region, including addressing RC/UNCT queries and requests for support, guidance and strategic advice; approves RC travel, mission and leave requests. Managing dispute resolution and facilitates trouble shooting; arranges for Regional UNSDG support missions, and convenes RCs as needed. • Demonstrates the adoption of systems thinking and integration of UN 2.0 competencies–strategic foresight, behavioral science, data, digital and innovative approaches into the content, systems and approaches to DCOs work at regional and country level. • Leads on the integration of risk management and foresight into all aspects of DCO's work at regional level. • Identifies and advocates for surge support as appropriate across countries in the region and facilitates and enables timely cross-regional surge support in collaboration with RCS corporate surge mechanisms. • Role models and promotes matrix linkages across functions, with countries and with HQ divisions and branches as well as facilitates this across regions, encouraging collaborative leadership behaviors and support to the matrix management of functions in the Regional Office in collaboration with relevant DCO HQ Division Directors. • Contributes to strategic senior leadership talent identification and management in collaboration it the RC System Leadership Branch, including support to RC and Head of RCO recruitment and RCS-wide strategic workforce planning. • Supports the performance management of Resident Coordinators and contributes to performance management of Heads of Resident Coordinators' offices. • Ensures compliance with UN policies on gender equality, disability and youth inclusion, staff well- being, safety and duty of care requirements. • Supports RCs, UNCTs and Resident Coordinator Offices (RCO) on Business Innovations • Contributes to the formulation of UNDCO strategies and policies by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the ASG and Deputy Directors of UNDCO; contributes to the overall management of the Office's activities and operations as an SMT member. • Co-ordinates, oversees and contributes to the preparation of regional reports for presentation to interagency and intergovernmental bodies such as the UNSDG Inter-Agency Advisory Panel, High- Level Committees on Programmes and Management of the Chief Executives Board (CEB), Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. • Oversees the recruitment of staff for the Regional Office, taking into account geographical and gender balance and other UN principles; manages, guides and trains staff under his/her supervision; fosters teamwork and communication among staff in the Regional Office and across organizational boundaries. • Performs other related duties as requested by the senior management of the Organization.<br> Competencies<br>PROFESSIONALISM: Knowledge of the substantive field of work in general and of specific areas being supervised. Shows ability to produce reports and papers on technical issues and to review and edit the work of others. Shows ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost, and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight, and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. JUDGMENT/DECISION-MAKING: Identifies key issues in complex situations, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.<br> Education<br>Advanced university degree (Master's degree or equivalent) in international relations or public administration, law, social sciences or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of fifteen (15) years of progressively responsible experience in development cooperation coordination is required, including at least ten (10) years in senior leadership roles in international settings involving interagency and/or inter-organizational collaboration. A minimum of five (5) years of field experience in development cooperation is required, along with demonstrated experience in leading strategy and/or policy formulation in the area of development coordination. Substantive international development experience is required, including demonstrated engagement with public-private sector interfaces, SDG financing, and innovation. Experience in leading organizational reform and/or change management is required, including performance management of senior managers in multicultural environments and integrating gender equality/inclusion. Experience in overseeing both programmatic and administrative functions necessary for the effective operation of a large and complex organizational unit is required. Experience in managing budgets in a development cooperation context, with demonstrated risk awareness and exposure to complex, humanitarian and/or conflict settings, is desirable. Experience as a United Nations Resident Coordinator or demonstrated substantive knowledge of the UN Resident Coordinator system, the United Nations system more broadly, or a comparable international organization, is desirable. Experience working in the Arab region is an advantage. Experience in the application of digital, data, foresight, and/or behavioral science tools and approaches in development contexts is desirable. Experience in strategic resource mobilization and partnership-building, including with governments, the private sector, international financial institutions, and/or civil society, is desirable. A minimum of five (5) years of experience in a regional or sub-regional capacity, coordinating development actions across multiple countries and involving interagency and/or inter-organizational collaboration, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview.<br> Special Notice<br>Appointment against this post is open for an initial period of one year and may be subject to extension subject to legislative body funding availability. Staff members are subject to the authority of the Secretary General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up-to-date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Individual contractors and consultants (Non-Staff Personnel) who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious </div>
<p dir="ltr" > </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >About IRAP</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).</span></span></p>
<p> </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP Jordan</span></span></p>
<p><span >IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.</span></p>
<p><br>
<span >Opportunity</span></p>
<p><span >IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.</span></p>
<p><br>
</p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Context and Objective</span></span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Potential for client psychological distress, coercion, or external third-party pressure</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern and junior staff exposure to high-stress client interactions</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution</span></span></p>
</li>
</ul>
<p><span >The objective of this assessment is to develop appropriate measures in place pertaining to:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical security of the building envelope and entry systems</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview room safety for staff, interns, and clients</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Incident response and evacuation procedures</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security related to physical access</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff and intern security awareness and preparedness </span></span></p>
</li>
</ul>
<p><br>
<span >Scope of Work:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >In Scope</span></span></p>
</li>
</ul>
<p> </p>
<div dir="ltr" >
<table >
<colgroup>
<col width="171">
<col width="526">
</colgroup>
<tbody>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Domain</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Specific Areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical perimeter</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Access control</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Entry protocols, visitor management, and tailgating vulnerabilities</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Reception & waiting areas</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Client flow, separation from staff-only zones, sight lines, furniture placement</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview rooms</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff-only zones</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff offices, HR & Finance files, communications equipment</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Emergency systems</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Fire, evacuation routes, muster points, first aid, communication trees</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern & staff protocols</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security (physical)</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Document handling, clean desk, screen visibility from client areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >External threat environment</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Neighborhood risk profile, historical incident mapping within a 500m radius</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Game-theory threat mapping</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Adversarial actor analysis — who benefits from compromising this office, and how</span></span></p>
</td>
</tr>
</tbody>
</table>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br>Business Development Manager<br><br>Job Scope
<br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities
<br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br>
<p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&B operations. </span></p><br><br><br>Preferred Qualifications
<br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education
<br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience
<br><p>5-10 years of experience in business development, sales, or account management.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Sr. Sales Manager
<ul>
<li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-150</li> <li><span>Position</span>: Sr. Sales Manager</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 8 to 15 years in the Packaging industry</li>
<li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 2500 - Up to 3500 JOD </li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Sr. Sales Manager
Overview Our client is a leading manufacturing company operating in the Packaging industry. We are seeking an experienced and results-driven Sr. Sales Manager to lead the sales function, develop and execute strategic sales plans, and drive sustainable business growth. The ideal candidate will have a proven background in packaging manufacturing, strong leadership capabilities, and extensive GCC market experience. Description
Sales Strategy & Business Growth
<ul>
<li>Develop and implement comprehensive sales strategies aligned with the company's growth objectives.</li>
<li>Prepare annual sales plans, budgets, and revenue forecasts.</li>
<li>Identify new business opportunities and expand the company's market share across existing and new markets.</li>
<li>Develop initiatives to maximize sales performance and long-term profitability.</li>
</ul>
Sales Team Leadership
<ul>
<li>Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.</li>
<li>Set individual sales objectives and monitor team performance through regular reviews and coaching.</li>
<li>Develop sales territories, allocate accounts, and optimize field sales coverage.</li>
<li>Build a high-performance sales culture focused on accountability and continuous improvement.</li>
</ul>
Customer & Key Account Management
<ul>
<li>Build and maintain strong relationships with key customers and strategic accounts.</li>
<li>Support the sales team in managing major customer negotiations and closing high-value opportunities.</li>
<li>Ensure high levels of customer satisfaction while strengthening long-term business relationships.</li>
<li>Monitor customer needs and market trends to identify new growth opportunities.</li>
</ul>
Sales Planning & Performance Management
<ul>
<li>Monitor sales KPIs and analyze performance against targets.</li>
<li>Prepare regular sales reports, forecasts, and business reviews for senior management.</li>
<li>Develop corrective action plans to improve sales performance where required.</li>
<li>Ensure effective implementation of pricing strategies and commercial policies.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Work closely with Production, Operations, and Supply Chain to ensure customer requirements are fulfilled efficiently.</li>
<li>Coordinate with Marketing to support promotional activities and business development initiatives.</li>
<li>Ensure smooth communication between internal departments to achieve commercial objectives.</li>
</ul>
Requirements
<ul>
<li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 10 years of progressive sales experience, including at least 5 years in a senior sales management position.</li>
<li><strong>Industry Experience:</strong> <strong>Mandatory experience within the Packaging Manufacturing industry (Packaging / Carton / Flexible Packaging / Plastic Packaging or similar manufacturing environments).</strong></li>
<li><strong>GCC Experience:</strong> <strong>Strong GCC market experience is mandatory.</strong></li>
<li><strong>Leadership Experience:</strong> Proven experience managing and developing sales teams, setting sales territories, supervising field sales representatives, and driving sales performance.</li>
<li><strong>Skills:</strong> Strong sales planning, business development, market expansion, team leadership, negotiation, forecasting, analytical, and commercial management skills.</li>
<li><strong>Candidate Location:</strong> Candidates based inside or outside Jordan are welcome to apply.</li>
<li><strong>Languages:</strong> Fluent Arabic and English.</li>
<li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li>
</ul>
Compensation & Benefits
<ul>
<li><strong>Salary Range:</strong> 2500 JOD up to 3500 JOD</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p>
<h4>Key responsibilities</h4>
<p><strong>App marketing & campaign management (40%)</strong><br>
Execute campaigns across the mobile application.<br>
Manage offer builds, push notifications, in-app content, and delivery channel activations.</p>
<p><strong>CRM & lifecycle marketing (25%)</strong><br>
Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br>
Manage CRM agency relationships from briefing through execution and performance review.</p>
<p><strong>Loyalty program management (20%)</strong><br>
Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br>
Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p>
<p><strong>Data & reporting (15%)</strong><br>
Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br>
Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br>
Prepare monthly leadership reports, including Excel-based reporting where required.<br>
Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p>
<p><strong>Vendor & stakeholder management</strong><br>
Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br>
Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p>
<h4>Requirements</h4>
<ul>
<li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li>
<li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li>
<li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li>
<li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li>
<li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li>
<li>Experience planning and executing customer engagement and loyalty initiatives.</li>
<li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li>
<li>Experience analyzing transactional, CRM, and customer behavior data.</li>
<li>Experience with Google Analytics 4 (GA4).</li>
<li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li>
<li>Ability to perform campaign performance analysis and measure incremental sales impact.</li>
<li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li>
<li>Experience managing external vendors and agency partners.</li>
<li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p>
<p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p>
<h4>Responsibilities</h4>
<h4>Incident investigation & response</h4>
<ul>
<li>Respond to security incidents within defined SLAs and escalation procedures.</li>
<li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li>
<li>Analyze indicators of compromise (IOCs) and attacker activity.</li>
<li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li>
<li>Coordinate incident response activities with internal and customer stakeholders.</li>
</ul>
<h4>Threat analysis & root cause investigation</h4>
<ul>
<li>Conduct in-depth analysis of security incidents and suspicious activities.</li>
<li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li>
<li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li>
<li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li>
</ul>
<h4>Incident coordination & escalation</h4>
<ul>
<li>Manage incident response activities across multiple technical teams.</li>
<li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li>
<li>Coordinate communication between technical teams, management, and customer stakeholders.</li>
<li>Support crisis management activities during major incidents.</li>
</ul>
<h4>Documentation & reporting</h4>
<ul>
<li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li>
<li>Maintain investigation records and evidence documentation.</li>
<li>Support development of executive-level incident summaries and post-incident reviews.</li>
</ul>
<h4>Process improvement & readiness</h4>
<ul>
<li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li>
<li>Participate in tabletop exercises and incident simulations.</li>
<li>Identify opportunities to improve response effectiveness and operational readiness.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li>
<li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li>
<li>Experience in an MSSP or SOC environment is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p>
<p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p>
<h4>Responsibilities</h4>
<p><strong>Incident response leadership</strong><br>
Lead cybersecurity incident response engagements from identification through recovery.<br>
Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br>
Coordinate containment, eradication, recovery, and remediation activities.<br>
Act as the primary incident commander during major incidents.</p>
<p><strong>Advanced incident investigation</strong><br>
Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br>
Validate investigation findings and response recommendations.<br>
Provide technical leadership during high-severity incidents.<br>
Support digital forensics activities where required.</p>
<p><strong>Team management & development</strong><br>
Lead, mentor, and develop incident response analysts.<br>
Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br>
Support recruitment and onboarding of new team members.<br>
Drive continuous capability development across the incident response function.</p>
<p><strong>Governance & stakeholder management</strong><br>
Serve as the primary customer-facing lead during major incidents.<br>
Provide executive briefings and incident status updates.<br>
Support regulatory, compliance, and reporting obligations.<br>
Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p>
<p><strong>Program development & continuous improvement</strong><br>
Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br>
Lead tabletop exercises and simulation activities.<br>
Conduct post-incident reviews and lessons learned sessions.<br>
Drive improvements to organizational cyber resilience and response capabilities.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li>
<li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li>
<li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li>
</ul></p><p></p>