Computer Technician Jobs in Jordan
3796 Jobs Found
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Security agent</strong></p>
<ul>
<li>Responsible for all guests and colleagues within their line of sight, which includes the car park</li>
<li>Patrol their designated area only</li>
<li>Be alert for fire hazards and unsafe work practices and unsafe conditions</li>
<li>Be able to act according to all emergency response plans</li>
<li>Maintain good public relations with guests</li>
<li>Report for duty at least 15 minutes prior to shift starting time</li>
<li>Be present at all daily briefings and de-briefings</li>
<li>Know the position and name of every security officer on shift</li>
<li>Maintain follow up action to ensure adherence to schedules and work standards</li>
<li>Be alert for any unusual occurrences and take appropriate action</li>
<li>Primarily responsible for safeguarding property, employees and patrons of the hotel</li>
<li>Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift</li>
<li>Attend to all other relevant paperwork as needed</li>
<li>When reporting for or finishing duty, security officers will notify the director or assistant director of security</li>
<li>When assigned for a particular job or function, security officers will be guided by job descriptions</li>
<li>Security officers will not discuss or divulge department details or information to any other colleagues, outsider, or media failing which defaulter's services will be subject to progressive corrective action up to and including dismissal.</li>
<li>Security officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic and professional in handling situations, yet firm in upholding the Fairmont’s policies and procedures.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Good written and spoken communication skills.</li>
<li>Excellent organizational and time management skills.</li>
<li>Good interpersonal skills with ability to communicate with guests and all levels of colleagues.</li>
<li>Good presentation and influencing skills.</li>
<li>Accuracy and attention to details.</li>
<li>Self-motivated and energetic.</li>
<li>Flexible and able to embrace and respond to changes effectively.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
UN
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>The candidate will be based in Amman/Jordan with the possibility to evaluate remote working.<br> Expected duration<br>Starting in August 2026 for six months.<br> Duties and Responsibilities<br>Under the guidance of the Private Philanthropy Loyalty Officer, the Intern will be performing the following tasks: • Support the High-Value Donor (HVD) unit in designing and developing concept notes, proposals and reports; • Contribute to donor cultivation activities and products, including but not limited to online webinars, seasonal outreach, loyalty gifts, visibility products (including drafting social media posts), supporting the organization of field visits and developing branded items; • Support the HVD unit in organizing meetings and calls with partners; • Conduct research on fundraising and networking opportunities, and support the unit in preparing for network events and/or meetings with prospects; • Conduct donor intelligence research on existing high-value donors and their networks to strengthen retention and cultivation efforts; • Compile data on the HVD key performance indicators and support in preparing quarterly reports and analyses on High Value Donors portfolio.<br> Qualifications/special skills<br>Education: Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or a first university degree programme (minimum bachelor's level or equivalent), with major area of study in Business Management, Communication, Marketing, International Relations, Journalism, Social Sciences, or another relevant field is required. Skills: • Demonstrating service mindset in responding to requests and interacting with internal and external stakeholders, with an ability to collaborate internally with relevant colleagues to ensure adequate partners’ management and cultivation. • Good capacity to conduct research, analyze, and present data. • Practiced communicator with demonstrated ability to condense information and capture and communicate it in a well-structured way. • Team player who can work independently • Attention to detail and problem-solving skills. • Ability to develop creative solutions. • Drive for results. • Excellent knowledge of Microsoft Office is required. • Knowledge of Canva, Mailchimp, and/or Salesforce is an asset.<br> Languages<br>Fluency in English is required. Fluency in Arabic is a plus.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >The consultant will support MENARO s engagement with an assigned portfolio of key public donors, contribute to the development of donor positioning materials and funding pipelines, support the strategic leveraging of the PROSPECTS partnership, and strengthen donor reporting coordination and quality assurance across the region. The consultant will work under the supervision of the Public Partnerships Manager in the MENARO PRM Section and in close coordination with the Programme Specialist working on Migration and Displacement in the Child Protection Centre of Excellence (COE). The consultant will provide technical and coordination support to strengthen MENARO s public partnerships work, with a focus on migration, displacement, durable solutions, and humanitarian response and preparedness, including PROSPECTS. The consultancy will focus on developing specific analytical products, donor-facing materials, coordination tools, and quality assurance support to inform engagement with public sector partners. Across the assignment, the consultant will help MENARO and Country Offices identify funding opportunities, strengthen donor positioning, and use evidence from PROSPECTS and related initiatives to support UNICEF s regional engagement on children and youth on the move.</span></p><p>The consultancy will cover three main areas of work:</p><ul><li>A. Public Partnerships Intelligence, Funding Opportunity Analysis and Donor Positioning Products</li><li>B. Strategic Leveraging of PROSPECTS and Flagship Partnerships</li><li>C. Donor Reporting Coordination and Quality Assurance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as an advocate for every child you will have:</h2><h3>Minimum requirements:</h3><ul><li><strong>Education:</strong> Advanced (Master's) university degree in International Relations, Political Science, International Development, Public Policy, Development Studies, Economics, Social Sciences, or another relevant field.</li><li><strong>Work Experience:</strong> A minimum of five years of progressively responsible professional experience in public partnerships, donor relations, resource mobilization, external relations, programme partnerships, donor intelligence, or related areas is required.</li><li><strong>Skills:</strong><ul><li>Strong understanding of public partnerships, donor engagement, and resource mobilization in development and humanitarian contexts.</li><li>Good knowledge of European institutions, European bilateral donors, Nordic donors, and other like-minded public sector partners.</li><li>Strong analytical and writing skills, with the ability to translate donor intelligence and funding opportunities into clear, actionable products.</li><li>Experience developing high-quality donor-facing materials, including briefs, key messages, concept note outlines, presentations, and positioning notes.</li><li>Good understanding of donor reporting, results framing, compliance, and donor stewardship.</li><li>Strong coordination and organizational skills, with the ability to manage multiple deliverables and deadlines independently.</li></ul></li><li><strong>Language Requirements:</strong> Fluency in English is required. Knowledge of French and/or Arabic is considered an asset</li></ul><h3>Desirables:</h3><ul><li>Prior experience with UNICEF, another UN agency, or an international development/humanitarian organization is highly desirable.</li><li>Experience working on partnerships with the European Commission, EU institutions, Germany, the Netherlands, Nordic donors, or other like-minded public sector partners is highly desirable.</li><li>Experience supporting regional offices and/or multi-country portfolios is an asset.</li><li>Experience in the Middle East and North Africa region is an asset.</li><li>Experience working on children and youth, migration and displacement, durable solutions, education, social protection, or humanitarian-development nexus programming is an asset.</li><li>Experience supporting donor visibility, partnership events, showcase moments, or strategic communications products is an asset.</li></ul><p></p></section>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities & local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes & the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</p><p></p></section>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Minimum requirements:<br>Education : Advanced university degree (Master s or higher) in Education, International Development, Social Sciences, Public Policy, International Relations, Humanitarian Affairs, or a related field.<br>Work Experience :<br>• Minimum 8 10 years of progressively responsible professional experience in education in emergencies, refugee education, education systems strengthening, and/or children on the move programming.<br>• Demonstrated experience working with UN agencies, international organizations, governments, and development or humanitarian partners.<br>• Proven experience in developing analytical reports, case studies, operational guidance, and strategic knowledge products.<br>• Strong experience facilitating multi-stakeholder consultations, workshops, and inter-agency collaboration processes.<br>• Experience working in the MENA region and/or PROSPECTS countries is considered a strong asset.<br>• Previous experience working with UNICEF and/or UNHCR is highly desirable.<br>Language Requirements:<br>• Fluent in English. Excellent language skills in both oral and written. Knowledge of Arabic is considered an asset<br>Knowledge/Expertise/Skills:<br>• Strong technical expertise in refugee inclusion in national education systems and education systems strengthening.<br>• Excellent understanding of humanitarian-development nexus approaches, education in emergencies, and refugee response coordination mechanisms.<br>• Strong knowledge of UNICEF and UNHCR mandates, operational frameworks, and inter-agency collaboration processes.<br>• Demonstrated ability to conduct qualitative research, case study documentation, analytical synthesis, and operational learning reviews.<br>• Strong facilitation, stakeholder engagement, and consultation skills.<br>• Excellent analytical, drafting, and report-writing skills.<br>• Ability to translate operational lessons into practical guidance, tools, and strategic recommendations.<br>• Strong organizational and coordination skills, with the ability to manage multiple workstreams and deadlines.<br>• Strong knowledge of results-based management, monitoring indicators, and Theory of Change development.<br>• Excellent communication and interpersonal skills.<br>Desirables:<br>• Prior experience supporting implementation of the UNICEF UNHCR Strategic Collaboration Framework (SCF), PROSPECTS, or similar refugee inclusion initiatives.<br>• Experience developing toolkits, operational guidance, SOPs, and joint planning frameworks.<br>• Experience working on refugee inclusion in EMIS, certification, accreditation, and national education policy processes.<br>• Familiarity with the UNHCR Inclusion Continuum and UNICEF guidance on children on the move.<br>• Experience supporting regional or cross-country learning initiatives and comparative analysis.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br></div></section>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>The Opportunity: </strong> </p> <p>As a<strong> Part-Time Retail Merchandiser</strong>, you'll grow Mattel's presence at major retailers, working <strong>up to 30 hours per week</strong> (with extra hours during the exciting holiday season). We are looking for team members who are passionate about merchandising, enjoy interacting with customers & store management, and want to drive results!</p> <p> <strong>Why You ll Love It:</strong> </p> <p> 401K Matching & Bonus Opportunities<br>
Comprehensive Benefits<br>
Mileage Reimbursement & Paid Training<br>
Employee Referral Bonus<br>
Flexible Daytime Hours<br>
Growth Opportunities</p> <p> <strong>What Your Impact Will Be: </strong> </p> <ul> <li>Build strong relationships with store teams</li> <li>Brand ambassador of Mattel/FP Brands and products</li> <li>Secure prime product placements for Mattel s iconic brands</li> <li>Unpack cases of various Mattel toys</li> <li>Merchandise and organize product on the sales floor</li> <li>Construct & deconstruct store fixtures including shelving and racking</li> <li>Implement Point of Purchase materials</li> <li>Execute special projects as assigned including, but not limited to Store Events</li> <li>Complete reports as necessary including store surveys</li> <li>Train & lead team associates</li> <li>Provide real-time business insights</li> <li>Administrative tasks including but not limited to managing expenses, attending meetings, trainings, checking email etc.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What We re Looking For: </strong> </p> <p> <strong>Basic Job Qualifications:</strong> </p> <ul> <li>Must be at least 18 years old</li> <li>High school diploma or GED, some college preferred</li> <li>Available to work daytime hours during the week; occasional required weekends</li> <li>Access to reliable internet access</li> <li>Must have reliable transportation to travel to between assigned store locations</li> <li>Reside within approximately <strong>20 miles of South Jordan, UT 84095</strong> or otherwise able to reliably service the assigned territory </li> </ul> <p> <strong>Physical Requirements:</strong> </p> <ul> <li>Stand, bend, twist, squat, kneel, reach</li> <li>Walk for long periods of time</li> <li>Climb ladders up to 12 tall</li> <li>Lift up to 25 pounds frequently, 50 pounds occasionally</li> <li>Push/pull carts containing product - occasionally up to 100 lbs.</li> <li>Operate power tools (screwdriver & drill)</li> </ul> <p> <strong>About You:</strong> </p> <ul> <li>Merchandising experience (preferred, but not required)</li> <li>Strong attention to detail and organizational skills, ensuring tasks are completed efficiently</li> <li>Develop strong relationships through effective communication and negotiation skills</li> <li>Represent the brand with professionalism and a positive attitude</li> <li>Ability to prioritize work with strong time management and a sense of urgency</li> <li>Self-motived with a strong bias for action by making resourceful decisions</li> <li>Eagerness to learn new skills with a safety-first mentality</li> <li>Tech-savvy (Microsoft Office, iPads and apps)</li> </ul> <p>Ready to make an impact? Apply today!</p> <p> <strong>The base hourly rate for this position is between $19.00 and $22.00.</strong> </p> <p>*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. </p></div><p></p></section>
toto
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p> • To ensure efficient & accurate IKEA accounts.<br>
• Ensure a smooth operation for administering the Company’s fiscal affairs in accordance with applicable local guidelines.<br>
• The department manages the annual audit, annual budget and advises management on all aspects of financial planning. <br>
• To support the Finance Manager by taking full responsibility of daily accounts, by maintaining the accounts of daily transactions.<br>
</p><br><p><strong>Key Assignments </strong></p><br><ul><li>Responsible for coordinating day to day accounting activities, preparing/ reviewing / posting journal entries, securing the timely update and reconciliation of general ledger accounts;</li><li>Analyzing financial data and provide insights to the management;</li><li>Completing monthly, half yearly and yearly closing of books of accounts and finalize the financial and management reports according to the set timelines;</li><li>Preparing and reviewing financial statements including income statement, balance sheet, cash flow statements in accordance with the International Financial Reporting Standards and reporting to stakeholders;</li><li>Reviewing and managing accounts payable and receivable and updating master data;</li><li>Reconciliation and follow up of the company’s purchases, sales and payments;</li><li>Monitoring and following up the bank and cash balances and secure sufficient and optimum level of funds for a smooth operation at all times;</li><li>Preparation of internal and external ad hoc reports;</li><li>Preparation of audit schedules and liaise with external auditors to complete the audits of financial statements, filings, and other compliance activities according to the set timelines;</li><li>Liaise with tax consultants, banks, insurers and other relevant external parties;</li><li>Secure that all payments to suppliers, co-workers and authorities are done on time and in accordance with the applicable terms and conditions;</li><li>Lead the team of Accountants and maintain a good coordination with other departments;</li><li>Participating in projects and support execution to simplify and automate financial operations and reporting;</li><li>Participating for annual budget preparation process;</li><li>Supporting and maintaining a connection with local functions and IKEA global functions.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Finance, Accounting or related field</li><li>Fully or part qualification of CA, CIMA, ACCA or CPA equivalent is preferred</li><li>5+ years of experience in accounting</li><li>Proficiency in English language is a must.</li><li>Strong knowledge of IFRSs</li><li>Excellent communication and interpersonal skills</li><li>Experience in leading a team</li><li>Proficient in Microsoft Office, especially in Excel</li><li>Experience with MS Dynamics or other ERP systems is preferred</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments.<br> The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.<br> The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.<br> Responsibilities: Incident Investigation & Response Respond to security incidents within defined SLAs and escalation procedures.<br> Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity.<br> Identify containment, eradication, and recovery actions required to mitigate incidents.<br> Coordinate incident response activities with internal and customer stakeholders.<br> Threat Analysis & Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities.<br> Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.<br> Perform root cause analysis to determine how incidents occurred and identify preventive controls.<br> Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.<br> Incident Coordination & Escalation Manage incident response activities across multiple technical teams.<br> Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders.<br> Support crisis management activities during major incidents.<br> Documentation & Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation.<br> Support development of executive-level incident summaries and post-incident reviews.<br> Process Improvement & Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations.<br> Identify opportunities to improve response effectiveness and operational readiness.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree or intermediate diploma (minimum) from a recognised institution.<br> Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.<br> At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC.<br> Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.<br> Exposure to SIEM/SOAR and EDR platforms is preferable.<br> Experience in an MSSP or SOC environment is preferable.<br></span> </div>
UN
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift—anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman.<br> Responsibilities<br>The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: • Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY)–convening the regional "development arena" and priorities to drive SDG acceleration. • Convenes and provides strategic direction at the regional level in collaboration with Secretariat entities (Regional Economic Commissions, other regional structures, International Financial Institutions and UN Agencies, Funds and Programmes (AFPs) both at the regional, sub-regional and country level (the latter in support of RC leadership). • Strengthens collaboration and partnership with Regional Economic Commissions, other regional mechanisms, and sub-regional bodies, leveraging innovative financing, digital partnership tools and multi-stakeholder platforms to unlock SDG acceleration opportunities. • Leads the development of regional, multi-country and special partnerships to deliver on regionally- identified priorities. • Leads the integration of development approaches, taking account of conflict and crises, prevention and peacebuilding, human rights, humanitarian needs as well as other complexities, applying scenario planning, risk analytics and foresight to strengthen organizational resilience and preparedness in close coordination with OCHA, OHCHR and DPPA, as well as providing advice to RCs on the exercise of preventive diplomacy. • Leads in influencing stakeholders on appropriate actions, deploying UN 2.0 skills such as foresight, behavioral science and data/evidence, that promote innovation and SDG acceleration. • Coordinates communications and strategic messaging for RC system at regional level including regional efforts on information integrity, countering mis/dis information and advising RCs on strategic communications, in close collaboration with the Strategic Partnerships and Engagement Division. • Supports RC efforts for joint resource mobilization and investment and partnering efforts to support joint programmes and pooled funds at country and regional levels. • Engages in and facilitating links to global and regional joint funding mechanisms, in support of RC/UNCT efforts to link these to country level Agenda 2030 initiatives • Works with the Strategic Partnerships and Engagement Division to translate partnership and engagement opportunities at regional and country level into dynamic, co-created initiatives that leverage cross-sector capabilities and digital innovation. • Supports the Chair of the Regional UNSDG in providing leadership and quality assurance for UN Sustainable Development Cooperation Frameworks (UNSDCFs) and joint program development, ensuring alignment with regional bodies, supporting cross-border strategies, and driving innovation to accelerate SDG progress. • Supports country delivery of UNSDCFs, integrating lessons, and integrated approaches across UNCTs. • Provides strategic guidance to Resident Coordinators (RC) and UN Country Teams (UNCT) to ensure quality and timely support to Member States in the implementation of the 2030 Agenda, including support to RC decision-making in complex settings, promoting adaptive, forward looking leadership aligned with UN 2.0 capabilities. • Provides regular reporting on regional results and oversees backstopping support to RCs, UNCTs, and RCOs in the region on planning, monitoring and reporting results. • Supports, tracks and reports on implementation of UN reform and efficiency initiatives in the region, in line with policies and guidance from the High-Level Committees on Programmes and Management of the Chief Executives Board (CEB), the Secretary-General, and Deputy Secretary-General and Chair, UN Sustainable Development Group. • Provides a facilitating role with host Governments, donors and counterparts; chairs meetings and seminars on substantive issues; represents the Organization at international, regional, inter-agency meetings, seminars and conferences, providing expertise, as needed. Corporate Management and People Leadership: • Directs, manages and is accountable for the UNDCO Regional office: a) Formulates and implements the substantive strategy and work programme and budgets of the Regional office under his/her supervision, determining priorities, allocating and monitoring resources for the delivery of outputs, and reporting on results; b) Oversees the management of activities undertaken by the Regional office, ensuring that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Regional office, and with other organizations of the United Nations System, regional bodies and partners; c) ensures delivery against all applicable results frameworks, including annual integrated planning and reporting frameworks, and supports delivery on UN efficiency targets (BOS, CBO, CP), ensuring all key performance indicators are met, d) drives efforts on digital transformation and process simplification to improve management agility and efficiency in support of Resident Coordinator leadership. • Supports day-to-day operations of the RC system in the region, including addressing RC/UNCT queries and requests for support, guidance and strategic advice; approves RC travel, mission and leave requests. Managing dispute resolution and facilitates trouble shooting; arranges for Regional UNSDG support missions, and convenes RCs as needed. • Demonstrates the adoption of systems thinking and integration of UN 2.0 competencies–strategic foresight, behavioral science, data, digital and innovative approaches into the content, systems and approaches to DCOs work at regional and country level. • Leads on the integration of risk management and foresight into all aspects of DCO's work at regional level. • Identifies and advocates for surge support as appropriate across countries in the region and facilitates and enables timely cross-regional surge support in collaboration with RCS corporate surge mechanisms. • Role models and promotes matrix linkages across functions, with countries and with HQ divisions and branches as well as facilitates this across regions, encouraging collaborative leadership behaviors and support to the matrix management of functions in the Regional Office in collaboration with relevant DCO HQ Division Directors. • Contributes to strategic senior leadership talent identification and management in collaboration it the RC System Leadership Branch, including support to RC and Head of RCO recruitment and RCS-wide strategic workforce planning. • Supports the performance management of Resident Coordinators and contributes to performance management of Heads of Resident Coordinators' offices. • Ensures compliance with UN policies on gender equality, disability and youth inclusion, staff well- being, safety and duty of care requirements. • Supports RCs, UNCTs and Resident Coordinator Offices (RCO) on Business Innovations • Contributes to the formulation of UNDCO strategies and policies by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the ASG and Deputy Directors of UNDCO; contributes to the overall management of the Office's activities and operations as an SMT member. • Co-ordinates, oversees and contributes to the preparation of regional reports for presentation to interagency and intergovernmental bodies such as the UNSDG Inter-Agency Advisory Panel, High- Level Committees on Programmes and Management of the Chief Executives Board (CEB), Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. • Oversees the recruitment of staff for the Regional Office, taking into account geographical and gender balance and other UN principles; manages, guides and trains staff under his/her supervision; fosters teamwork and communication among staff in the Regional Office and across organizational boundaries. • Performs other related duties as requested by the senior management of the Organization.<br> Competencies<br>PROFESSIONALISM: Knowledge of the substantive field of work in general and of specific areas being supervised. Shows ability to produce reports and papers on technical issues and to review and edit the work of others. Shows ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost, and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight, and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. JUDGMENT/DECISION-MAKING: Identifies key issues in complex situations, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.<br> Education<br>Advanced university degree (Master's degree or equivalent) in international relations or public administration, law, social sciences or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of fifteen (15) years of progressively responsible experience in development cooperation coordination is required, including at least ten (10) years in senior leadership roles in international settings involving interagency and/or inter-organizational collaboration. A minimum of five (5) years of field experience in development cooperation is required, along with demonstrated experience in leading strategy and/or policy formulation in the area of development coordination. Substantive international development experience is required, including demonstrated engagement with public-private sector interfaces, SDG financing, and innovation. Experience in leading organizational reform and/or change management is required, including performance management of senior managers in multicultural environments and integrating gender equality/inclusion. Experience in overseeing both programmatic and administrative functions necessary for the effective operation of a large and complex organizational unit is required. Experience in managing budgets in a development cooperation context, with demonstrated risk awareness and exposure to complex, humanitarian and/or conflict settings, is desirable. Experience as a United Nations Resident Coordinator or demonstrated substantive knowledge of the UN Resident Coordinator system, the United Nations system more broadly, or a comparable international organization, is desirable. Experience working in the Arab region is an advantage. Experience in the application of digital, data, foresight, and/or behavioral science tools and approaches in development contexts is desirable. Experience in strategic resource mobilization and partnership-building, including with governments, the private sector, international financial institutions, and/or civil society, is desirable. A minimum of five (5) years of experience in a regional or sub-regional capacity, coordinating development actions across multiple countries and involving interagency and/or inter-organizational collaboration, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview.<br> Special Notice<br>Appointment against this post is open for an initial period of one year and may be subject to extension subject to legislative body funding availability. Staff members are subject to the authority of the Secretary General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up-to-date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Individual contractors and consultants (Non-Staff Personnel) who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious </div>
Medair
Jordan - Amman
<table border="1" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td >
<p><strong>Monitoring, Evaluation, Accountability & Learning Officer </strong></p>
<p><strong>(Maternity Cover)</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td >
<p>Amman, Jordan. (Includes regular field visits)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Holder Reports To</strong></p>
</td>
<td >
<p> </p>
<p>MEAL Manager</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to Job Holder</strong></p>
</td>
<td >
<p> </p>
<p>No direct reports</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Overall Purpose</strong></p>
</td>
<td >
<p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p>
<p> </p>
<p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data. </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project Overview</strong></p>
</td>
<td >
<p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td colspan="2" >
<p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Internal</strong></p>
</td>
<td >
<ul>
<li>Program Coordinator</li>
<li>Project Coordinator</li>
<li>Project Managers and Senior Officers</li>
<li>Field and GSO Advisors</li>
<li>Outreach workers</li>
<li>Medair Project Support team</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>External</strong></p>
</td>
<td >
<ul>
<li>Local and International NGOs and relevant UN agencies</li>
<li>Consultants (as appropriate)</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>Major Duties and Responsibilities</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><u>MEAL system components – selected programming responsibilities</u></p>
<ul>
<li><strong>Accountability to Affected Populations (AAP): </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li>
<li>Provide accurate and timely information to all beneficiaries and stakeholders</li>
<li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li>
</ul>
<p > </p>
<ul>
<li><strong>Assessments, monitoring & evaluation: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li>
<li> Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li>
<li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li>
<li>Train data collectors on relevant tools</li>
<li>Facilitate FGDs and conduct KII with relevant stakeholders. </li>
</ul>
<ul>
<li><strong>Learning and adaptation:</strong></li>
</ul>
<ul >
<li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li>
<li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li>
<li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li>
<li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li>
</ul>
<p > </p>
<p><u>MEAL system components – cross-cutting responsibilities</u></p>
<ul>
<li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li>
<li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li>
<li><strong>MEAL Reporting: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li>
<li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li>
<li>Support the MEAL manager on reviewing the partners monthly and final reports.</li>
</ul>
<p > </p>
<p><u>MEAL system components – management responsibilities </u></p>
<ul>
<li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&E plan.</li>
<li><strong>HR: </strong></li>
</ul>
<ul >
<li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li>
<li>Ensure a positive working environment and good team dynamics.</li>
<li>Manage interpersonal conflicts among team members.</li>
</ul>
<ul>
<li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li>
<li><strong>Budgeting and financial management</strong>:</li>
</ul>
<ul >
<li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li>
<li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li>
</ul>
<p> </p>
<p><u>MEAL system – strategy, approach and other selected components</u></p>
<ul>
<li><strong>Internal and external communication: </strong></li>
</ul>
<ul >
<li>Contribute to the development and updating of the country MEAL strategy.</li>
<li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li>
</ul>
<ul>
<li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li>
</ul>
<ul>
<li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li>
<li>Provide translation services when necessary.</li>
</ul>
<p> </p>
<p><u>Other</u></p>
<ul >
<li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li>
<li>Perform any other related activities as assigned by immediate supervisor.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="671">
<tbody>
<tr>
<td colspan="3" >
<p><strong>Person Specification</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational qualification</h2>
</td>
<td >
<h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2>
</td>
<td >
<p>Graduate Degree in related field</p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<h2>Strong working knowledge of English and Arabic (spoken and written)</h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>IT/IM</h2>
</td>
<td >
<h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2>
</td>
<td >
<h2>Experience with other database applications</h2>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Motivation</h2>
</td>
<td >
<p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p>
<p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p>
</td>
<td >
<h2>Self-motivated</h2>
</td>
</tr>
<tr>
<td >
<h2>Technical expertise</h2>
</td>
<td >
<p>Experience with designing, planning, implementing, and analysing surveys.</p>
<p>Experience in participatory assessment, monitoring and evaluation.</p>
<p>Strong time and task management skills</p>
<p>Strong analytical skills</p>
<p>Strong written and oral communication</p>
</td>
<td >
<p>Experience facilitating focus group discussions or workshops.</p>
<p>Strong report writing skills.</p>
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Willingness to support others and share the workload</p>
</td>
<td >
<h2>Experience working with a multicultural team.</h2>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Adaptability</h2>
</td>
<td >
<p>Capacity to work under pressure and manage personal stress levels.</p>
<p>Creative, open-minded, flexible, self-learner, problem-solver</p>
</td>
<td >
<h2>Willingness to be stretched professionally, personally, and spiritually</h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Work conditions</strong></p>
</td>
<td colspan="2" >
<p>This is a position based in Amman with regular field visits throughout Jordan.</p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td colspan="3" >
<p><strong>Job Commitment</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Planned start date</strong></p>
</td>
<td colspan="2" >
<h2>10<sup>th </sup>September 2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment</strong></p>
</td>
<td colspan="2" >
<p>2.5 Months</p>
</td>
</tr>
</tbody>
</table>
<p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>
ActionAid- AAAR
Jordan - Amman
<table border="1" cellpadding="0" cellspacing="0" width="737">
<tbody>
<tr>
<td ><br>
<br>
<p><strong>Job Title:</strong></p>
</td>
<td colspan="4" >
<p>Communications and Campaigns Officer</p>
</td>
</tr>
<tr>
<td >
<p>Job Type</p>
</td>
<td colspan="4" >
<p>Open only to Nationals in Lebanon, Syria or Jordan.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Family:</strong></p>
</td>
<td colspan="4" >
<p>Communications and Campaigns</p>
</td>
</tr>
<tr>
<td >
<p><strong>Department </strong></p>
</td>
<td colspan="2" >
<p>Communications and Campaigns</p>
</td>
<td >
<p>Unit/Team:</p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Grade and Salary:</strong></p>
</td>
<td colspan="2" >
<p>C</p>
</td>
<td >
<p>Contract Type:</p>
</td>
<td >
<p>Fixed Term</p>
</td>
</tr>
<tr>
<td >
<p><strong>Location:</strong></p>
</td>
<td colspan="2" >
<p>Jordan (But Lebanon and Syria can be considered</p>
</td>
<td >
<p>Budget Holder:</p>
</td>
<td >
<p>No</p>
</td>
</tr>
<tr>
<td >
<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
</td>
<td colspan="4" >
<p>Communications and campaigns coordinator- ActionAid Arab Region</p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct Reports :</strong></p>
</td>
<td colspan="4" >
<p>None</p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Reports:</strong></p>
</td>
<td colspan="4" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>DBS (CRB) / Police Check:</strong></p>
</td>
<td colspan="4" >
<p>Required</p>
</td>
</tr>
<tr>
<td >
<p><strong>This role require travel</strong></p>
</td>
<td colspan="4" >
<p>Yes – within Arab Region</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Role Overview:</strong></p>
</td>
<td colspan="3" >
<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region’s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid’s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Areas of Responsibilities</strong></p>
<p> </p>
</td>
<td colspan="3" >
<p><strong>Key Activities</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Communications and Visibility</strong></p>
</td>
<td colspan="3" >
<p> </p>
<ul>
<li>Support in Implementing the regional communications and visibility plan.</li>
<li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li>
<li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li>
<li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li>
<li> Maintain and regularly update regional communications assets and multimedia libraries</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Digital Communications and Storytelling</strong></p>
</td>
<td colspan="3" >
<p > </p>
<ul>
<li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li>
<li>Draft compelling human-interest stories highlighting programme impact.</li>
<li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li>
<li>Support website and digital content updates.</li>
<li>Monitor social media performance and prepare regular analytics reports with recommendations.</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Partner Coordination and Programme Support</strong></p>
</td>
<td colspan="3" >
<ul>
<li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li>
<li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li>
<li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li>
<li>Provide communications support to humanitarian responses and emergency interventions.</li>
<li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Communications, Influencing and Coordination</strong></p>
<p > </p>
<p > </p>
</td>
<td colspan="3" >
<ul>
<li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li>
<li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li>
<li>Support regional advocacy and campaign initiatives through strategic communications.</li>
<li>Represent the Communications Unit in internal coordination meetings when required.</li>
</ul>
<p > </p>
<p > </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p>
</td>
<td colspan="3" >
<ul>
<li> Deliver high-quality communication products within agreed timelines.</li>
<li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li>
<li>Ensure timely implementation of donor visibility requirements.</li>
<li>Maintain an organized communications archive and asset management system.</li>
<li>Contribute to innovation and continuous improvement of communications approaches</li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" >
<p> </p>
</td>
<td colspan="3" >
<p > </p>
</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="743">
<tbody>
<tr>
<td colspan="2" >
<p><strong>PERSON SPECIFICATIONS</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Education and Qualifications</strong></p>
</td>
<td >
<p > </p>
<ul>
<li>Bachelor’s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li>
<li>Master's degree is an advantage.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Experience</strong></p>
</td>
<td >
<ul>
<li>Minimum 3–5 years of professional experience in communications, media, public relations, or digital communications.</li>
<li>Experience working with NGOs, humanitarian, or international development organizations.</li>
<li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li>
<li>Experience coordinating communication activities across multiple countries is an advantage.</li>
</ul>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Essential Knowledge </strong></p>
</td>
<td >
<ul>
<li>Strategic communications and visibility.</li>
<li>Digital communications and social media management.</li>
<li>Storytelling and content development.</li>
<li>Donor branding and visibility requirements.</li>
<li>Humanitarian and development communications.</li>
<li>ActionAid values and feminist leadership principles (desirable).</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Essential skills</strong></p>
</td>
<td >
<ul>
<li>Excellent writing and editing skills in English and Arabic.</li>
<li>Strong graphic design skills (Canva and Adobe Creative Suite).</li>
<li>Video editing skills</li>
<li>Excellent coordination and organizational skills.</li>
<li>Strong interpersonal and stakeholder engagement skills.</li>
<li>Ability to work independently and manage multiple priorities.</li>
<li>Strong attention to detail and time management.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Language requirements</strong></p>
</td>
<td >
<ul>
<li>Fluency in English and Arabic (written and spoken).</li>
<li>French is an advantage</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="104%">
<tbody>
<tr>
<td colspan="2" >
<p><strong>Typical People Management Responsibility </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Approximate number of people managed in total</strong></p>
</td>
<td >
<p><strong>NA</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Team Leader</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
</td>
<td >
<p><strong>No </strong></p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>What is the global remit? Operates in:</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Own country</strong></p>
</td>
<td >
<ul>
<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Geographic Region</strong></p>
</td>
<td >
<p><strong>Yes</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Multiple Geographic Regions</strong></p>
</td>
<td >
<ul >
<li> </li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Remit covers all ActionAid countries</strong></p>
</td>
<td >
<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Financial (limits/mandates)</strong></p>
</td>
<td >
<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Direct departmental budget: </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Organisation-wide expenditure </strong></p>
</td>
<td >
<p><strong>No</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>LINE MANAGER ; </strong><strong>Sabine Abi Aad</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE : 23 July 2026</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>PEOPLE AND CULTURE :</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>DATE :</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p class="isSelectedEnd"><strong>Submission Instructions</strong></p>
<ul>
<li>Please submit your <strong>CV and Cover Letter</strong> electronically to <a href="mailto:ari.jobs@actionaid.org"><strong>ari.jobs@actionaid.org</strong></a>.</li>
<li><strong>Deadline for submission:</strong> <strong>19 August 2026</strong>.</li>
<li>All application documents should be submitted in <strong>PDF format</strong>.</li>
<li>Please use the following subject line for your email: <strong>Application – <span class="text-token-text-primary cursor-text rounded-sm">[Position Title]</span> – <span class="text-token-text-primary cursor-text rounded-sm">[Your Full Name]</span></strong>.</li>
</ul>
<p> </p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco. Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages. Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student.</p><p>The Digital Marketing Manager is responsible for leading all digital marketing strategies for Alef Education products and services. The role will be responsible for working directly with product teams to design, implement, and manage the overall product marketing strategy, monitoring results to drive sales leads and enable achievement of revenue goals.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Digital Marketing Strategy</strong> - Lead development and implementation of digital marketing strategies to enable target market reach and sales objectives Work closely with product leadership to develop digital marketing strategies that accelerate engagement and drive sales leads Develop and implement detailed digital marketing strategic plans according to strategic objectives outlined to deliver product marketing and sales lead goals Responsible to manage calendar of digital marketing activities and events to maintain continuous awareness of the brand, products and accelerate opportunities for sales Drive demand for Alef Education products, positioning the organization on various social media platforms as a key strategic partner to meet client education objectives Use market research to support development of detailed digital marketing strategies and campaigns that align with and complement brand and product guidelines Develop and maintain relationships with existing and prospective digital media marketing partners, identifying trends and engaging platforms that maximize marketing results Monitor performance of digital marketing activities, adjusting and streamlining lead generation processes and effectively capitalize on opportunities to drive sales Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance</p><p><strong>Product Market Campaign Development</strong> - Lead the strategic development of product marketing campaigns to enable target market reach and lead generation objectives Develop and implement product marketing strategies designed to achieve lead generation and sales objectives for Alef Education products and services Design and implement detailed product marketing plans and concepts to maximize efficiency and performance of targeted goals within budget parameters Evaluate market conditions, leading market research and analysis to support development of detailed product marketing strategies and campaigns Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of product marketing effectiveness, adjusting and streamlining promotion and lead generation processes to enabling effective sales generation</p><p><strong>Digital Marketing Design & Implementation</strong> - Using a large variety of digital marketing tools, design, implement and monitor efficiency and performance of product marketing results Design and implement detailed digital media marketing strategies including but not limited to SEM, email, websites, and social media platforms to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and design teams to produce and deliver creative content that maximizes marketing results, aligned with brand and product strategies Develop and monitor Key Performance Indicators and dashboards that enable effective analysis, reporting and decision making with a notable ability to quickly identify and respond to patterns of marketing success or failure Work closely with Head of Business Development and Product teams to manage key performance indicators of active marketing campaigns and rapidly make adjustment when needed to maximize spend results</p><p><strong>Market Research</strong> - Lead analysis and development of marketing research to enable decision making on product marketing strategies based on trends and target market needs Utilize analysis to evaluate end-to-end customer experience and perception across multiple channels and customer touch points to influence marketing content Facilitates ongoing product team communication to ensure all key stakeholders are well informed and aligned on trends, data, and marketing achievements/obstacles Research and forecast future sales and performance trends Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization</p><p><strong>Community Leadership</strong> - Responsible for managing communication and relationships across the organization in order to effectively lead and enable high performing teams to achieve their goals Build effective relationships with team members, inviting and facilitating problem solving and idea generation to help empower individual capabilities Train, coach and develop team members, ensuring clear expectations are communicated and regularly discussed in an open, collaborative team culture Evaluate and periodically review competencies throughout team, identifying areas for new training or further skill development to enable ongoing results Generate and share data driven reports about team performance, mission-related objectives and timelines Communicate expectations and routinely reviews and discusses feedback Establish schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve improving results Conduct regular team meetings and one to one conversations to ensure all members are updated on relevant news, information, and best practices Provide the right tools and resources, ensuring teams are equipped to work productively and achieve key results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Marketing or a related discipline Experience working with marketing projects and promoting business initiatives Background in design and copywriting is a plus Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of marketing tools (Google Marketing Cloud, Salesforce Pardot, Socialbakers.. etc). Ability to communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process Experience in planning and participating in the launch of new features and products and briefing the press and PR teams about new products and conducting demonstrations. The ability to speak and write to a high standard is crucial. Gaining insight into customer needs and experiences. Ability to drive toward results, overcoming obstacles, bottlenecks and other risks as required Ability to quickly establish credibility, influence and trust with other team members in order to better drive results Ability to articulate priorities and revise plans to meet tight deadlines Familiarity with various project management practices and tools with the ability to implement and customize to the needs of the team and/or project Fluency in English and Arabic.</p><p></p></section>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF.</p><p>How can you make a difference? The purpose of this assignment is to strengthen UNICEF s global Education in Emergencies (EiE) response capacity within the Centre of Excellence (CoE) / Global Education Practice (GEP) by enhancing programme management, knowledge generation and management, data collection, monitoring and evaluation, reporting, communication, humanitarian advocacy, and capacity-building. The assignment will support UNICEF Country Offices (COs) in strengthening evidence-based programming across Level 2 and Level 3 emergencies, as well as protracted and at-risk contexts, with a focus on improving the generation, harmonization, real-time availability, analysis, documentation, and strategic use of data and evidence. This includes strengthening systems to track access, participation, retention, and learning continuity, particularly for displaced, refugee, and migrant children, children on the move overall. A strong emphasis will be placed on translating programme results, needs, and gaps into clear, data-driven insights and compelling humanitarian advocacy messages, and on ensuring that country-level achievements and challenges are effectively documented and amplified at regional and global levels, including partners and donors. The assignment will also contribute to strengthening coordination, standardized reporting and monitoring approaches, knowledge-sharing, and technical capacity across UNICEF offices and partners, supporting preparedness, response, recovery, and resilience-building efforts, with particular attention to the MENA region. Through these efforts, the assignment will reinforce UNICEF s leadership in advancing inclusive, resilient, and evidence-driven education systems for crisis-affected children and youth, including children on the move. Through these efforts, the assignment will support UNICEF s leadership in advancing inclusive, resilient, and evidence-driven education systems and services for crisis-affected children and youth, including children on the move.</p><p>If you would like to know more about this consultancy scope of work and detailed deliverables, please review the complete Terms of Reference here: ToR_TMCPHONE_NUMBER.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as an advocate for every child you will have:</h2>
<h3>Minimum requirements:</h3>
<ul>
<li><strong>Education:</strong> Advanced university degree (Master s degree or higher) in Education, Education in Emergencies, International Development, Social Sciences, Public Policy, International Relations, Humanitarian Affairs, Monitoring and Evaluation, Data Management, or another relevant field related to humanitarian and development programming.</li>
<li><strong>Work Experience:</strong> Minimum 5 8 years of progressively responsible professional experience in Education in Emergencies (EiE), humanitarian programming, programme monitoring and evaluation (M&E), data management, and/or education responses for displaced, refugee, asylum-seeking, migrant, and other children on the move.</li>
<li>Demonstrated experience supporting humanitarian coordination, emergency reporting, information management, and evidence generation in Level 2 and/or Level 3 emergency contexts.</li>
<li>Proven experience in monitoring humanitarian indicators and supporting reporting processes, including Humanitarian Action for Children (HAC), donor reporting, situation reports, dashboards, and other strategic reporting mechanisms.</li>
<li>Strong experience in data collection, harmonization, analysis, visualization, and the development of analytical products to support evidence-based decision-making, programme adaptation, and learning continuity programming.</li>
<li>Proven experience producing high-quality technical and knowledge products, including analytical reports, case studies, policy briefs, presentations, operational guidance, communication materials, and advocacy products.</li>
<li>Experience facilitating knowledge-sharing initiatives, technical consultations, workshops, and inter-agency collaboration processes across global, regional, and country-level stakeholders.</li>
<li>Previous experience working with UNICEF and/or within inter-agency humanitarian coordination mechanisms is strongly desirable.</li>
</ul>
<h3>Skills:</h3>
<ul>
<li>Strong technical expertise in Education in Emergencies (EiE), humanitarian programming, and learning continuity approaches for crisis-affected children and children on the move.</li>
<li>Excellent knowledge of programme monitoring and evaluation methodologies, humanitarian indicators, results-based management, and accountability frameworks.</li>
<li>Strong expertise in data management, information management, data analysis, visualization, and evidence generation in humanitarian contexts.</li>
<li>Sound understanding of humanitarian coordination mechanisms, emergency response architecture, and humanitarian-development nexus approaches.</li>
<li>Demonstrated ability to synthesize complex information and produce high-quality analytical, technical, and strategic written outputs for diverse audiences.</li>
<li>Strong knowledge of UNICEF humanitarian frameworks and reporting processes, including Humanitarian Action for Children (HAC), situation reporting, and emergency monitoring systems.</li>
<li>Excellent facilitation, coordination, stakeholder engagement, and partnership management skills.</li>
<li>Ability to support harmonized reporting approaches, standardized indicators, and cross-country information-sharing processes.</li>
<li>Excellent communication, drafting, interpersonal, and presentation skills.</li>
<li><strong>Language Requirements:</strong> Fluent in English. Excellent language skills in both oral and written. Knowledge of another UN language is considered an asset</li>
</ul>
<h3>Desirables:</h3>
<ul>
<li>Experience supporting regional coordination, cross-country learning, and global or regional knowledge management initiatives.</li>
<li>Experience developing dashboards, reporting tools, monitoring frameworks, SOPs, guidance materials, and knowledge management systems.</li>
<li>Familiarity with UNICEF guidance and policies related to children on the move, refugee inclusion, and humanitarian programming.</li>
<li>Experience supporting communication and advocacy efforts related to Education in Emergencies and humanitarian response.</li>
</ul>
<p>For every Child, you demonstrate...</p>
<p>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</p>
<p>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.</p>
<p><br></p><p></p></section>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
International Refugee Assistance Project
Jordan - Amman
<p dir="ltr" > </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >About IRAP</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal and policy advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization providing free and comprehensive legal services to people in need of a safe place to live and a safe way to get there.</span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span > </span></span></p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP operates offices in the US (New York City), Jordan (Amman), Lebanon (Beirut), and Germany (Berlin).</span></span></p>
<p> </p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >IRAP Jordan</span></span></p>
<p><span >IRAP Jordan, a team of eight operational and program staff, provides legal aid to displaced people in Jordan. The team provides legal assistance to individuals navigating refugee resettlement, humanitarian protection pathways, and family reunification processes through in-house representation, legal information, and the mentorship of pro bono attorneys, students, and interns.</span></p>
<p><br>
<span >Opportunity</span></p>
<p><span >IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.</span></p>
<p><br>
</p>
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Context and Objective</span></span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Potential for client psychological distress, coercion, or external third-party pressure</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern and junior staff exposure to high-stress client interactions</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution</span></span></p>
</li>
</ul>
<p><span >The objective of this assessment is to develop appropriate measures in place pertaining to:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical security of the building envelope and entry systems</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview room safety for staff, interns, and clients</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Incident response and evacuation procedures</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security related to physical access</span></span></p>
</li>
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff and intern security awareness and preparedness </span></span></p>
</li>
</ul>
<p><br>
<span >Scope of Work:</span></p>
<ul >
<li dir="ltr" >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >In Scope</span></span></p>
</li>
</ul>
<p> </p>
<div dir="ltr" >
<table >
<colgroup>
<col width="171">
<col width="526">
</colgroup>
<tbody>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Domain</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Specific Areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Physical perimeter</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Exterior doors, security door systems, gate/barrier assessment, CCTV coverage, lighting, blind spots</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Access control</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Entry protocols, visitor management, and tailgating vulnerabilities</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Reception & waiting areas</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Client flow, separation from staff-only zones, sight lines, furniture placement</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Interview rooms</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Door configurations, furniture layout, acoustic privacy, sight lines, and duress protocols</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff-only zones</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Staff offices, HR & Finance files, communications equipment</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Emergency systems</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Fire, evacuation routes, muster points, first aid, communication trees</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Intern & staff protocols</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Briefing adequacy, lone worker risk, incident reporting, and de-escalation training coverage</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Information security (physical)</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Document handling, clean desk, screen visibility from client areas</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >External threat environment</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Neighborhood risk profile, historical incident mapping within a 500m radius</span></span></p>
</td>
</tr>
<tr >
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Game-theory threat mapping</span></span></p>
</td>
<td >
<p dir="ltr" ><span id="docs-internal-guid-fd3a96d9-7fff-2e09-d56a-c4b77410dde9"><span >Adversarial actor analysis — who benefits from compromising this office, and how</span></span></p>
</td>
</tr>
</tbody>
</table>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br>Business Development Manager<br><br>Job Scope
<br></span><p>The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.</p><br><br><br>Main Duties and Responsibilities
<br><p><span><strong>1.</strong> Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.</span></p><br>
<p><span>2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.</span><br><span><strong>3.</strong> Build and maintain strong relationships with hotel owners, general managers, F&B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.</span><br><span><strong>4.</strong> Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.</span><br><span><strong>5.</strong> Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.</span><br><span><strong>6.</strong> Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.</span><br><span><strong>7.</strong> Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.</span><br><span><strong>8.</strong> Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.</span><br><span><strong>9.</strong> Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.</span><br><span><strong>10.</strong> Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.</span><br><span><strong>11.</strong> Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.</span><br><span><strong>12. </strong>Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.</span><br><span><strong>13.</strong> Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.</span><br><span><strong>14.</strong> Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&B operations. </span></p><br><br><br>Preferred Qualifications
<br><p>• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.<br>• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&B solutions.<br>• Proven track record of achieving sales targets and developing strategic customer relationships.<br>• Excellent presentation, negotiation, and communication skills.<br>• Ability to engage with C-level executives and hotel management teams.<br>• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.</p><br><br><br>Education
<br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience
<br><p>5-10 years of experience in business development, sales, or account management.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Sr. Sales Manager
<ul>
<li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-150</li> <li><span>Position</span>: Sr. Sales Manager</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 8 to 15 years in the Packaging industry</li>
<li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 2500 - Up to 3500 JOD </li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Sr. Sales Manager
Overview Our client is a leading manufacturing company operating in the Packaging industry. We are seeking an experienced and results-driven Sr. Sales Manager to lead the sales function, develop and execute strategic sales plans, and drive sustainable business growth. The ideal candidate will have a proven background in packaging manufacturing, strong leadership capabilities, and extensive GCC market experience. Description
Sales Strategy & Business Growth
<ul>
<li>Develop and implement comprehensive sales strategies aligned with the company's growth objectives.</li>
<li>Prepare annual sales plans, budgets, and revenue forecasts.</li>
<li>Identify new business opportunities and expand the company's market share across existing and new markets.</li>
<li>Develop initiatives to maximize sales performance and long-term profitability.</li>
</ul>
Sales Team Leadership
<ul>
<li>Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.</li>
<li>Set individual sales objectives and monitor team performance through regular reviews and coaching.</li>
<li>Develop sales territories, allocate accounts, and optimize field sales coverage.</li>
<li>Build a high-performance sales culture focused on accountability and continuous improvement.</li>
</ul>
Customer & Key Account Management
<ul>
<li>Build and maintain strong relationships with key customers and strategic accounts.</li>
<li>Support the sales team in managing major customer negotiations and closing high-value opportunities.</li>
<li>Ensure high levels of customer satisfaction while strengthening long-term business relationships.</li>
<li>Monitor customer needs and market trends to identify new growth opportunities.</li>
</ul>
Sales Planning & Performance Management
<ul>
<li>Monitor sales KPIs and analyze performance against targets.</li>
<li>Prepare regular sales reports, forecasts, and business reviews for senior management.</li>
<li>Develop corrective action plans to improve sales performance where required.</li>
<li>Ensure effective implementation of pricing strategies and commercial policies.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Work closely with Production, Operations, and Supply Chain to ensure customer requirements are fulfilled efficiently.</li>
<li>Coordinate with Marketing to support promotional activities and business development initiatives.</li>
<li>Ensure smooth communication between internal departments to achieve commercial objectives.</li>
</ul>
Requirements
<ul>
<li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 10 years of progressive sales experience, including at least 5 years in a senior sales management position.</li>
<li><strong>Industry Experience:</strong> <strong>Mandatory experience within the Packaging Manufacturing industry (Packaging / Carton / Flexible Packaging / Plastic Packaging or similar manufacturing environments).</strong></li>
<li><strong>GCC Experience:</strong> <strong>Strong GCC market experience is mandatory.</strong></li>
<li><strong>Leadership Experience:</strong> Proven experience managing and developing sales teams, setting sales territories, supervising field sales representatives, and driving sales performance.</li>
<li><strong>Skills:</strong> Strong sales planning, business development, market expansion, team leadership, negotiation, forecasting, analytical, and commercial management skills.</li>
<li><strong>Candidate Location:</strong> Candidates based inside or outside Jordan are welcome to apply.</li>
<li><strong>Languages:</strong> Fluent Arabic and English.</li>
<li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li>
</ul>
Compensation & Benefits
<ul>
<li><strong>Salary Range:</strong> 2500 JOD up to 3500 JOD</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
Confidential
Jordan - Amman
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p>
<h4>Key responsibilities</h4>
<p><strong>App marketing & campaign management (40%)</strong><br>
Execute campaigns across the mobile application.<br>
Manage offer builds, push notifications, in-app content, and delivery channel activations.</p>
<p><strong>CRM & lifecycle marketing (25%)</strong><br>
Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br>
Manage CRM agency relationships from briefing through execution and performance review.</p>
<p><strong>Loyalty program management (20%)</strong><br>
Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br>
Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p>
<p><strong>Data & reporting (15%)</strong><br>
Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br>
Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br>
Prepare monthly leadership reports, including Excel-based reporting where required.<br>
Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p>
<p><strong>Vendor & stakeholder management</strong><br>
Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br>
Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p>
<h4>Requirements</h4>
<ul>
<li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li>
<li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li>
<li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li>
<li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li>
<li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li>
<li>Experience planning and executing customer engagement and loyalty initiatives.</li>
<li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li>
<li>Experience analyzing transactional, CRM, and customer behavior data.</li>
<li>Experience with Google Analytics 4 (GA4).</li>
<li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li>
<li>Ability to perform campaign performance analysis and measure incremental sales impact.</li>
<li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li>
<li>Experience managing external vendors and agency partners.</li>
<li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p>
<p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p>
<h4>Responsibilities</h4>
<h4>Incident investigation & response</h4>
<ul>
<li>Respond to security incidents within defined SLAs and escalation procedures.</li>
<li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li>
<li>Analyze indicators of compromise (IOCs) and attacker activity.</li>
<li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li>
<li>Coordinate incident response activities with internal and customer stakeholders.</li>
</ul>
<h4>Threat analysis & root cause investigation</h4>
<ul>
<li>Conduct in-depth analysis of security incidents and suspicious activities.</li>
<li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li>
<li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li>
<li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li>
</ul>
<h4>Incident coordination & escalation</h4>
<ul>
<li>Manage incident response activities across multiple technical teams.</li>
<li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li>
<li>Coordinate communication between technical teams, management, and customer stakeholders.</li>
<li>Support crisis management activities during major incidents.</li>
</ul>
<h4>Documentation & reporting</h4>
<ul>
<li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li>
<li>Maintain investigation records and evidence documentation.</li>
<li>Support development of executive-level incident summaries and post-incident reviews.</li>
</ul>
<h4>Process improvement & readiness</h4>
<ul>
<li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li>
<li>Participate in tabletop exercises and incident simulations.</li>
<li>Identify opportunities to improve response effectiveness and operational readiness.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li>
<li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li>
<li>Experience in an MSSP or SOC environment is preferable.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p>
<p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p>
<h4>Responsibilities</h4>
<p><strong>Incident response leadership</strong><br>
Lead cybersecurity incident response engagements from identification through recovery.<br>
Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br>
Coordinate containment, eradication, recovery, and remediation activities.<br>
Act as the primary incident commander during major incidents.</p>
<p><strong>Advanced incident investigation</strong><br>
Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br>
Validate investigation findings and response recommendations.<br>
Provide technical leadership during high-severity incidents.<br>
Support digital forensics activities where required.</p>
<p><strong>Team management & development</strong><br>
Lead, mentor, and develop incident response analysts.<br>
Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br>
Support recruitment and onboarding of new team members.<br>
Drive continuous capability development across the incident response function.</p>
<p><strong>Governance & stakeholder management</strong><br>
Serve as the primary customer-facing lead during major incidents.<br>
Provide executive briefings and incident status updates.<br>
Support regulatory, compliance, and reporting obligations.<br>
Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p>
<p><strong>Program development & continuous improvement</strong><br>
Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br>
Lead tabletop exercises and simulation activities.<br>
Conduct post-incident reviews and lessons learned sessions.<br>
Drive improvements to organizational cyber resilience and response capabilities.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li>
<li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li>
<li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li>
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