Contract Representative Jobs in Jordan
834 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Global Automation and IT System Specialist to join our IT team. This is a remote position open to candidates based in Kenya, Pakistan or Jordan. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring standard pre-employment checks.</p><p>The Global Automation and IT System Specialist is a key technical expert within Relief International s global IT function, responsible for transforming business processes through automation and digital solutions. Working closely with global support teams, country offices and cross-functional working groups, you will drive automation initiatives using Microsoft Power Platform technologies while also supporting SharePoint, Microsoft 365 and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.</p><strong>Your Responsibilities</strong><p>This role includes the following responsibilities.</p><ul><li>Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.</li><li>Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.</li><li>Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.</li><li>Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.</li><li>Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.</li></ul><p><strong>How to apply</strong> To apply for this post, click on the Apply button in the job advert page .</p><ul><li>You will be asked to upload a CV and Cover Letter.</li><li>The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</li></ul><p>Closing Date 31 July, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International includes a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks. Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged. To apply for this position, you will need to have the right to work in your country of residence within a Relief International country programme or support office location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Bachelor s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.</li><li>Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.</li><li>Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.</li><li>Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.</li><li>Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.</li><li>Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.</li><li>Professional fluency in English is essential. Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway you could be exactly what we need!</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Representative (SMB Account Growth Focus) is responsible for driving revenue growth across ZainTECH s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p> <p>Working closely with Account Managers and Sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p> <p>Responsibilities:</p> <p> <u>SMB Account Management & Growth</u> </p> <ul> <li>Own and manage a portfolio of SMB accounts, focusing on Account growth, Customer retention, Upsell and cross-sell opportunities</li> <li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li> <li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li> <li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li> </ul> <p> <u>Sales Development & New Business Generation</u> </p> <ul> <li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li> <li>Qualify opportunities by identifying Customer requirements, Decision-makers, Budgets, Timelines</li> <li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li> <li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li> </ul> <p> <u>Pipeline & Sales Management</u> </p> <ul> <li>Manage multiple opportunities simultaneously within a high-volume sales environment</li> <li>Maintain accurate CRM records including Pipeline updates, Account activities, Opportunity tracking, Forecasting data</li> <li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li> <li>Consistently meet or exceed defined sales and activity KPIs</li> </ul> <p> <u>Collaboration & Stakeholder Alignment</u> </p> <ul> <li>Collaborate closely with Account Managers and Sales teams to align on Account strategies, Customer engagement plans, Revenue growth opportunities</li> <li>Support broader sales initiatives and campaigns targeting SMB customers</li> <li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <ul> <li>2 4 years of experience in B2B sales, SMB account management, Inside sales, Business development roles</li> <li>Experience within ICT, technology services, or digital solutions environments is preferred</li> <li>Proven track record in Upselling, Cross-selling, Closing small to mid-sized deals</li> <li>Experience managing multiple accounts and short-cycle sales opportunities</li> <li>Familiarity with Salesforce or similar CRM platforms, Sales engagement and prospecting tools</li> <li>Bachelor s degree in business administration, Marketing, Sales, Information Technology, or a related field</li> </ul> </ul><p></p></section>
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<span></span><p><strong>We're Hiring: Customer Services Representative</strong></p><br>
<p>Jordan Kuwait Bank is seeking a dedicated <strong>Customer Services Representative</strong> to join our team and deliver exceptional service to our valued customers.</p><br>
<p>As a Customer Services Representative, you will be the frontline ambassador of our bank, responsible for supporting and attracting customers by providing helpful information, handling transactions, answering inquiries, and resolving concerns. Your role is pivotal in ensuring customer satisfaction with our products, services, and features by delivering accurate, efficient, and high-quality service that meets and exceeds expectations.</p><br>
<p><strong>"The goal as a company is to have customer service that is not just the best but legendary."</strong></p><br>
<p><strong><br>Main Responsibilities:</strong></p><br>
<ul>
<li>Efficiently execute cash handling and banking transactions</li>
<li>Identify customer needs and recommend appropriate bank products or services</li>
<li>Handle customer requests and inquiries related to accounts, products, and services professionally, ensuring satisfaction across all customer segments</li>
<li>Promote and sell bank products and services through direct and cross-selling to achieve branch goals and increase customer base and revenue</li>
<li>Support customer onboarding and enhance the customer experience by engaging customers with our digital banking solutions</li>
<li>Process Trade Finance requests (LCs, LGs, BCs, etc.) professionally and efficiently</li>
<li>Carry out any additional tasks as requested by the Line Manager</li>
</ul>
<p><strong>Requirements:</strong></p><br>
<ul>
<li>Minimum bachelor’s degree in accounting, Finance, or any relevant field</li>
<li>2-3 years of experience in customer service or banking</li>
<li>Excellent command of both Arabic and English languages</li>
</ul> <p><strong>Competencies & Skills:</strong></p><br>
<ul>
<li>Strong communication, negotiation, and interpersonal skills</li>
<li>Ability to identify counterfeit currency and manage cash effectively</li>
<li>Comprehensive knowledge of banking products, services, rules, and regulations</li>
<li>Proven selling and cross-selling abilities</li>
<li>Team player with a collaborative mindset</li>
<li>Proficient in Microsoft Office applications</li>
</ul>
<p><strong>Join the Jordan Kuwait Bank Family</strong></p><br>
<p>We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</p><br>
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<h2 class="h5">Job description</h2>
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<span>Sales Development Representative (SDR) – Outbound Pipeline Ignition Target Market: Saudi Arabia (KSA B2B Enterprise) Work Location: Remote (Residing in Jordan or Syria) Required sectors: Real Estate & Construction, Retail, Gym & Spa, Manufacturing, Logistics, F&B, Hospitality, Investment, Banking & Insurance, NGO Role Overview Our client is looking for an eloquent, highly persuasive Sales Development Representative (SDR) based remotely in Jordan or Syria.<br> The SDR will spearhead outbound cold outreach, connect with high-level corporate decision-makers in Saudi Arabia, and qualify outbound interest to generate high-intent business meetings for the BD team.<br> Key Responsibilities Execute high-volume outbound calling and email campaigns targeting KSA decision-makers.<br> Qualify prospective accounts, identify key stakeholders, and map business pain points.<br> Successfully convert cold leads into qualified business meetings for the sales team.<br> Track daily outreach metrics, cold-call-to-meeting conversion rates, and maintain up-to-date records in the CRM.<br> Deliver articulate, engaging elevator pitches over the phone for our software and SaaS solutions.<br> Key Requirements & Candidate Profile Location: Must be residing and working remotely from Jordan or Syria.<br> Experience: Proven experience in outbound cold calling, telemarketing, or SDR roles targeting the Saudi Arabian (KSA) corporate market.<br> Product Familiarity: Prior experience with B2B SaaS, enterprise software, or digital solutions.<br> Conversion Track Record: Demonstrated capability in turning cold calls into booked calendar meetings.<br> Communication Skills: Excellent phone presence, eloquent Arabic & English communication, clear articulation, and strong objection-handling abilities.<br></span> </div>
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About the job Female-Outdoor Sales Representative-Beauty Industry
<p>We are looking for a passionate <strong>Outdoor Sales Representative - Beauty Industry</strong> who will be responsible for driving consistent sales growth across multiple brands within their assigned <strong> (willing to relocate to KSA)</strong><br>territory by executing a structured yearly, quarterly, monthly, and daily roadmap to target achievement. </p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Develop and execute daily, monthly, quarterly, and annual sales plans to achieve territory and brand-specific targets.</li><li>Manage and grow existing salon accounts through regular visits, relationship building, upselling, and portfolio expansion.</li><li>Ensure achievement of sales and collection targets while maintaining healthy customer accounts and payment discipline.</li><li>Identify and convert new salon opportunities, including newly opened salons, to expand market coverage and brand presence.</li><li>Execute promotions, focus SKU campaigns, and stock liquidation initiatives while adhering to approved pricing and commercial policies.</li><li>Maintain strong product and brand knowledge, monitor competitor activities, and provide market insights to support business decisions.</li><li>Plan and execute territory visits effectively, ensuring high route adherence and productive customer interactions.</li><li>Collaborate with Education, Marketing, Finance, and Brand teams to support account growth, campaign execution, product launches, and salon activation.</li><li>Ensure proper implementation of brand tools, promotional materials, and brand assets at salon level.</li></ul>
<p><strong>Key Requirements:</strong> </p><br><p>-Diploma or certification in Hair, Skin, Nails, or relevant professional category.<br>-Passion for education, training, and client development.<br>-Comfortable working in the field and traveling to client locations.<br>-Commercially aware and open to working with numbers and targets.</p><br>
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<h2 class="h5">Job description</h2>
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<p>Job description</p><p>The Showroom Sales Representative plays a vital role in creating an exceptional in-store experience by welcoming customers, understanding their preferences, and providing expert guidance in selecting fragrances. This role is responsible for maximizing sales performance, strengthening customer relationships, and ensuring the showroom consistently reflects the brand’s premium image and standards of excellence.</p><p>Skills</p><ul><li>Strong passion for fragrances, luxury retail, and customer engagement.</li><li>Ability to identify customer needs and deliver tailored product recommendations.</li><li>Exceptional sales, negotiation, and relationship-building skills.</li><li>A team player with a proactive and positive attitude.</li><li>Strong problem-solving abilities and resilience in high-demand situations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong passion for fragrances, luxury retail, and customer engagement.</li><li>Ability to identify customer needs and deliver tailored product recommendations.</li><li>Exceptional sales, negotiation, and relationship-building skills.</li><li>A team player with a proactive and positive attitude.</li><li>Strong problem-solving abilities and resilience in high-demand situations.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p> <p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH s expansion across key ICT solution areas.</p> <p>Responsibilities:</p> <p> <u>Pipeline Generation & Prospecting</u> </p> <ul> <li>Drive outbound prospecting activities to generate qualified leads and new business opportunities.</li> <li>Identify and research target accounts across enterprise, corporate, and public sector markets.</li> <li>Execute structured outreach through calls, emails, and digital engagement channels.</li> <li>Secure meetings and discovery sessions with key decision-makers and influencers.</li> </ul> <p> <u>Lead Qualification & Opportunity Development</u> </p> <ul> <li>Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.</li> <li>Gather insights into customer environments, challenges, and future initiatives.</li> <li>Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</li> </ul> <p> <u>Sales Collaboration</u> </p> <ul> <li>Partner closely with Account Managers to transition qualified leads into active opportunities.</li> <li>Provide detailed handover notes, including customer context, requirements, and engagement history.</li> <li>Support broader sales initiatives aligned with ZainTECH s ICT portfolio. </li> </ul> <p> <u>CRM & Reporting</u> </p> <ul> <li>Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.</li> <li>Support reporting requirements and ensure data integrity across sales processes.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>2 3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li> <li>Experience prospecting across enterprise or government customer environments is preferred.</li> <li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li> <li>Experience using CRM platforms such as Salesforce.</li> <li>Familiarity with sales engagement tools and structured outreach methodologies.</li> <li>Strong written and verbal communication skills in English and Arabic.</li> <li>Excellent relationship-building and stakeholder engagement capabilities.</li> <li>Highly organized with strong time management and prioritization skills.</li> <li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li> <li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
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<div dir="rtl"><p ><span>شركة صناعية كبرى تعلن عن حاجتها لتعيين أخصائي / باحث مختبر بحث وتطوير وفق التفاصيل التالية:</span></p>
<span><b><span>المهام الرئيسية</span></b><b><span>:</span></b></span>
<ul>
<li ><span>إجراء التجارب والدراسات البحثية وفق خطط العمل المعتمدة.</span><span>.</span></li>
<li ><span>تشغيل وصيانة الأجهزة المخبرية المتقدمة وضمان دقة النتائج.</span><span>.</span></li>
<li ><span>تحليل البيانات وإعداد التقارير العلمية والفنية.</span><span>.</span></li>
<li ><span>المساهمة في تطوير وتحسين منتجات وعمليات الشركة.</span><span>.</span></li>
<li ><span>الالتزام بمعايير الجودة والسلامة المهنية في المختبرات.</span><span>.</span></li>
</ul></div> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><div dir="rtl"><b><span>المؤهلات العلمية المطلوبة</span></b><b><span>:</span></b>
<ul>
<li ><span>يفضل درجة الماجستير في الكيمياء أو أحد التخصصات ذات الصلة من جامعة معترف بها.</span><span>.</span></li>
<li ><span>أن يكون المتقدم حاصلًا على تقدير جيد جدًا على الأقل في كلٍ من درجتي البكالوريوس والماجستير.</span><span>.</span></li>
</ul>
<b><span>الخبرات العملية</span></b><b><span>:</span></b>
<ul>
<li ><span>خبرة عملية لا تقل عن (5) سنوات في مجال البحث والتطوير المخبرية.</span><span>.</span></li>
<li ><span>خبرة مثبتة في العمل على أجهزة تحليلية حديثة ومتقدمة مستخدمة في المختبرات البحثية.</span><span>.</span></li>
</ul>
<b><span>المهارات الفنية والتقنية</span></b><b><span>:</span></b>
<ul>
<li ><span>إلمام متقدم بالتعامل مع الأجهزة المخبرية الحديثة وتقنيات التحليل المختلفة.</span><span>.</span></li>
<li ><span>خبرة في استخدام أنظمة إدارة المختبرات (LIMS) وإجراءات الجودة.</span><span>.</span></li>
</ul>
<p ><span><span>·<span> </span></span></span><span>الإلمام بأنظمة إدارة الجودة ومتطلبات الاعتماد المخبرية، بما في ذلك نظام </span><span>ISO 9001</span><span> ونظام </span><span>ISO/IEC 17025</span><span>.</span></p>
<ul>
<li ><span>مهارات متقدمة في تحليل البيانات العلمية وإعداد التقارير الفنية.</span><span>.</span></li>
</ul>
<b><span>المهارات المساندة</span></b><b><span>:</span></b>
<ul>
<li ><span>إتقان اللغة الإنجليزية (قراءة، كتابة، محادثة).</span><span>.</span></li>
<li ><span>مهارات عالية في استخدام برامج الحاسوب (<span>Microsoft Office</span>) والتطبيقات العلمية.</span><span>.</span></li>
<li ><span>معرفة أو خبرة في تقنيات الذكاء الاصطناعي وتطبيقاتها في البحث العلمي تعتبر ميزة إضافية.</span><span>.</span></li>
</ul></div></div>
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
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<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)"><span> <span> <span> <span> <span> <span> <b>Job Title: Sales Development Representative <br> <div> <span> <span> <span> <span> <span> <span> <b>Experience: 2-5 Years <span> <span> <br> <span> <span> <span> <span> <span> <span> <b>Work Location: Amman, Jordan <div> <br> <div> <span> <span> <span> <span> <span> <span> <b>Key Responsibilities: <span> <br> <ul> <li> <span> <span> <span> <span> <span> <span>Identify and prospect new Business Opportunities via personalized emails, Telephonic calls, prospecting via social Media platforms such as LinkedIn, Twitter, online Databases, Websites. <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span>Introduce Zoho's Solution to appropriate buyers within the Targeted Geographical Markets. <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span>Identify Key Decision Makers by performing research using prospecting tools Like LinkedIn, ZoomInfo, etc. <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span>Perform Client-need Analysis, track their pain-points to develop a reach-out strategy. <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span>Creating relationships with customers to identify their potential needs and qualify their interests <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span>Schedule potential Client meetings with our in-house Sales Representatives. <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span>Manage Sales Funnel while interacting with Prospective clients and maintain relationships for re-marketed prospects. <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span>Work closely with Sales and Marketing teams to achieve Monthly/Quarterly revenue Goals. <span> <br> </span></span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>Prepare and Analyse lead Generation pipeline via Reports and Dashboards and give insights on the way ahead. <br> <div> <div> <span> <span> <span> <span> <b> <span> <span> <span> <span> <span> <b> <span> <b>Required Skills & Experience <br> <ul> <li> <span> <span> <span> <span> <span>2 - 5 years of experience in Lead Generation / Sales development / Business development, preferably in a SAAS company. <span> <br> </span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span>Hands-on experience of CRM/prospecting tools like LinkedIn , Email drip tools like Outreach, Klenty and CRM tools like Zoho, Pipedrive is an added advantage. <span> <br> </span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span>Should have strong Arabic and English communication along with good analytical skills. <span> <br> </span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span>Experience in the Middle East market. <span> <br> </span></span></span></span></span></span></li><li> <span> <span> <span> <span> <span>Commanding desire to learn and succeed in tech sales and business development. <span> <br> <div> <br> <br>","Work_Experience":null,"</div></span></span></span></span></span></span></li></ul></b></span></b></span></span></span></span></span></b></span></span></span></span></div></div></span></span></span></span></span></span></span></span></span></span></li></ul></span></b></span></span></span></span></span></span></div></div></b></span></span></span></span></span></span></span></span></b></span></span></span></span></span></span></div></b></span></span></span></span></span></span></div></section>
<p><strong>Water and Wastewater Specialist</strong></p>
<p>ARD INC, a Tetra Tech Company, implementing the Water Efficiency and Conservation Activity (WEC), administered by the U.S. Department of State through the Regional Foreign Assistance Office (RFA) at the U.S. Embassy in Amman, Jordan is currently accepting expressions of interest for a <strong>Water and Wastewater Specialist</strong>. This position is limited duration agreement, based in Amman.</p>
<p><strong>Position Description/Summary: </strong></p>
<p>Under the supervision of the Water and Treated Wastewater (TWW) Policy and Planning Manager, the Water and Wastewater Specialist will support or lead a range of technical assistance activities to support the National Conveyor Project Management Unit (NCPMU), associated readiness activities, and wider water sector institutions including the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), the Jordan Valley Authority (JVA), utilities, and other agencies. WEC currently supports the NCPMU to operationalize its Readiness Functions, which includes monitoring and delivery, donor and finance coordination, and strategic communications for NCP Readiness Interventions. WEC also supports the NCPMU with technical assessments, market research, and strategic planning related to the NCP and NCP Readiness. WEC also works with the JVA, WAJ, MWI, and utilities on strategic interventions, including national strategies, assessments, strategic plans, and master plans for water and wastewater systems. The goal of these interventions is to facilitate preparation and readiness for the Kingdom’s water sector to receive and efficiently and sustainably manage the additional supply of potable water and to sustainably manage and allocate the additional supply of TWW that will be generated by the NCP to the irrigated agriculture and industrial sectors</p>
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Support WEC’s coordination and collaboration with the NCPMU including associated readiness activities and broader water sector agencies by developing and refining scopes of work; supporting and/or supervising the planning, delivery, and oversight of technical activities; activity-level budget and financial management and oversight; and providing quality assurance and control over technical deliverables. Scopes of work will cover various aspects related to NCP and NCP Readiness, including planning for water and wastewater infrastructure, water and wastewater allocation planning, wastewater reuse master planning, market assessments, and strategic planning, among other services.</li>
<li>Support proactive engagement with WEC leadership, USG, and NCPMU on developing potential technical assistance ideas that will advance planning, operationalization, sustainable management of the NCP, and sustainable management and reuse of anticipated additional supply of treated wastewater.</li>
<li>Provide technical leadership on all aspects of engineering-related tasks under NCP and NCP Readiness Interventions for water and wastewater, including supporting data collection and review for developing preliminary designs of water, wastewater, and reuse systems; validating data, planning assumptions and scenarios for strategic and detailed wastewater and reuse master plans; technical review of water, wastewater, and reuse models, hydraulic assessments , and other technical outputs generated under WEC’s technical activities; and providing other services as needed. </li>
<li>Support WEC’s leadership on advising the NCPMU Readiness Function team including the NCP Readiness Director, Monitoring and Delivery Team Lead and the Donor and Finance Coordination Team Lead on planning, coordination, and implementation of key tasks under the NCP Readiness Function Monitoring and Management Framework and in their work plan. </li>
<li>Support the design, management and implementation of grant activities with public and private sector stakeholders as they relate to the NCP and NCP Readiness in water and wastewater sectors.</li>
<li>Facilitate stakeholder consultations, working groups and technical advisory committees under NCP and NCP Readiness Activities. </li>
<li>Contribute to the preparation, review, revision, and finalization of project deliverables, communications and learning documents as required by project leadership.</li>
<li>Actively participate in coordination meetings within the component team, cross-component meetings and all-staff meetings and meetings with the NCPMU Readiness team when required, and contributing to a positive working environment across the team.</li>
</ul>
<p><strong>Qualifications: </strong></p>
<ul>
<li>Bachelor’s degree in civil engineering or related engineering discipline and a minimum of 3 years of relevant experience in water and wastewater infrastructure and management</li>
<li>Strong understanding of and demonstrated experience with water and wastewater infrastructure, water supply allocation planning, wastewater management and treatment, wastewater reuse systems, etc.</li>
<li>Demonstrated experience working with the Ministry of Water and Irrigation, Water Authority of Jordan, Jordan Valley Authority, and other water sector agencies on strategic planning, technical assessments, water and wastewater system development, tendering, supervision, and other similar interventions.</li>
<li>Demonstrated experience in engineering design and/or supervision in the water and wastewater sectors. .</li>
<li>Demonstrated experience with Environmental Impact Assessment (EIA) requirements and mitigation measures, including the identification and implementation of mitigation actions and environmental interventions for large-scale water and wastewater infrastructure projects.</li>
<li>Strong understanding of water sector functions, institutions, water and wastewater infrastructure, engineering interfaces and management systems for bulk water supply and treated wastewater management and reuse.</li>
<li>Strong analytical and relationship building skills, including ability to work in partnership with consultants, subcontractors, donors, and senior-level Government of Jordan representatives.</li>
<li>Ability to communicate effectively with persons and organizations on all levels relevant to the water sector.</li>
<li>Proficiency in relevant engineering software, including CAD, SewerGEMS, WaterGEMS, and WaterCAD, with the ability to support hydraulic modeling, GIS-based analysis, and related water and wastewater engineering interventions.</li>
<li>Excellent team management, communication, and stakeholder coordination skills.</li>
<li>Strong written communication skills, including demonstrated ability to write required documents in a clear, concise, well-organized manner in both English and Arabic</li>
<li>Ability to travel within Jordan as needed</li>
</ul>
<p > </p>
<p>To apply through <a href="mailto:ARD.Project.JordanWEC.Recruitment@tetratech.com">ARD.Project.JordanWEC.Recruitment@tetratech.com</a> with a cover letter and current curriculum vitae (CV) in reverse chronological order format. Please list the title of the position in the email subject line</p>
<p>This is a repost of a previously advertised position; applicants who already applied need not reapply. Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted. Applicants are encouraged to apply <strong>within one week of this posting</strong>.</p>
<p>"<strong>Please note that this vacancy is for a limited duration contract, with an anticipated assignment length of up to 15 months or less”</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About RemotePass RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including EBRD, 500 Global, Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> About the Role: We are looking for a thoughtful and proactive Business Development Representative (BDR) to join our growing team.<br> As an BDR at RemotePass, you will serve as the first point of contact for prospective clients.<br> Your primary responsibility will be to identify new business opportunities by researching, connecting and fostering relationships with multiple contacts within all levels of our target prospect segments.<br> You will play a vital role in supporting revenue growth by laying the foundation for the sales process through clear communication and relationship building.<br> Responsibilities: Conduct thorough research to identify potential clients in target markets and build a reliable pipeline of leads.<br> Maintain high volume outbound activity, including a consistent daily cadence of personalized cold calls to connect with key decision makers in their native language.<br> Adopt a consultative discovery approach, using open-ended questions to uncover pain points regarding global hiring and compliance.<br> Engage with prospects through various channels, including phone, email and social media, to create genuine interest in RemotePass's services.<br> Navigate objections with patience and empathy, reframing challenges into opportunities for partnership and value-driven solutions.<br> Support leads by understanding their needs, crafting helpful messages to secure introductory meetings.<br> Coordinate appointments and demos for account executives or sales managers.<br> Maintain accurate records of lead interactions and progress in our CRM system.<br> Work toward clearly defined daily outreach targets and monthly pipeline goals, with a focus on high-quality execution and team impact.<br> Collaborate with the sales and marketing teams to improve outreach strategies and sharing of best practices.<br> Stay informed about industry trends and market dynamics to enhance your communication techniques.<br> Remote-First Culture: We don’t just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> Bachelor’s degree in Business, Marketing, or a related field.<br> 2 years of experience in sales, customer service, recruitment, or a similar role, ideally in a tech or SaaS environment.<br> Professional or Native fluency in Arabic and English.<br> Exceptional verbal and written communication skills in your target language, with the ability to navigate complex business nuances and cultural etiquette.<br> Demonstrated comfort with high-activity outbound environments, including the ability to remain positive and professional during extensive daily phone outreach.<br> Exceptional active listening skills, with the ability to synthesize information quickly and pivot conversations based on prospect feedback.<br> Proven ability to handle pushback gracefully, staying curious rather than defensive when faced with common industry objections.<br> A positive attitude and a passion for helping clients, with a strong willingness to learn and adapt.<br> Experience with CRM software (e.<br>g., HubSpot, Salesforce) is a plus.<br> Exceptional time-management skills to balance intensive calling blocks with high-quality lead research and discovery preparation.<br> Outstanding organizational skills and attention to detail to manage leads effectively.<br> Ability to succeed in an evolving environment and work both independently and as part of a supportive team.<br></span> </div>
<p> </p>
<p>TERMS OF REFERENCE</p>
<p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td colspan="2" >
<p><strong>OVERVIEW</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Title and brief description of the requirement</strong></p>
</td>
<td >
<p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Delivery location</strong></p>
</td>
<td >
<p>Zarqa Irbid-Amman</p>
</td>
</tr>
<tr>
<td >
<p><strong>Contract start date</strong></p>
</td>
<td >
<p>Mid-September.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>How to apply</strong></p>
</td>
<td >
<p>Interested candidates are invited to submit:</p>
<p>Technical and Financial Offer</p>
<p><em>See section ‘6. Application Process’ for further details</em></p>
</td>
</tr>
<tr>
<td >
<p><strong>Deadline for submission of offers</strong></p>
</td>
<td >
<p>30.Aug.2026</p>
</td>
</tr>
<tr>
<td >
<p><strong>Specific considerations</strong></p>
</td>
<td >
<p> </p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<h1>1.BACKGROUND AND CONTEXT</h1>
<p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p>
<p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p>
<p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p>
<p> </p>
<p> </p>
<h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1>
<p>To conduct a comprehensive accessibility audit of Two designated health centers that will be located in Two locations out of the following three ( Zarqa, Amman, Irbid)Further more facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p>
<p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p>
<p> </p>
<h1>3.METHODOLOGY</h1>
<p>The consultant is expected to:</p>
<ul>
<li>Review Project Main Documents</li>
<li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li>
<li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to:
<ol>
<li>Physical/Mobility impairments (wheelchair users, crutch users).</li>
<li>Visual impairments.</li>
<li>Hearing impairments.</li>
<li>Intellectual/psychosocial disabilities.</li>
</ol>
</li>
</ul>
<p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p>
<p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p>
<ul>
<li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li>
<li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li>
</ul>
<ol>
<li>A list of current barriers.</li>
<li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li>
<li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li>
<li>The number of units/tools needed per center.</li>
<li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li>
<li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li>
</ol>
<ul>
<li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li>
<li> Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li>
</ul>
<p> </p>
<p> </p>
<h2>Planned timeline</h2>
<table border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>Activity / Milestone</strong></p>
</td>
<td >
<p><strong>Outputs or Deliverables</strong></p>
</td>
<td >
<p><strong>Estimated days</strong></p>
</td>
<td >
<p><strong>Timeline</strong></p>
</td>
</tr>
<tr>
<td >
<p><em>Kick-off meeting</em></p>
</td>
<td >
<p>Agree on main points of the assignment</p>
</td>
<td >
<p>Half day</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Inception Report</p>
</td>
<td >
<p>Review Project Documents provide inception report that include</p>
<p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p>
<p>FGD/KII questions, Approach for Accessibility plan,</p>
<p>Manual and pre-post-test for the Training Manual</p>
</td>
<td >
<p>1-3</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Conducting FGDs with PWDs</p>
<p> </p>
</td>
<td >
<p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p>
</td>
<td >
<p>4-11</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Site Visits (Health Centers)</p>
<p> </p>
</td>
<td >
<p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p>
</td>
<td >
<p>11-14</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Accessibility Plan</p>
</td>
<td >
<p>Full accessibility plan per Center highlights main items to be procured to make the center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p>
</td>
<td >
<p>15-22</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Training-Might be requested from the Consultant</p>
</td>
<td >
<p>Train 100 Health Worker and members of the local community on how to deal with PWD</p>
<p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p>
<p>the satisfaction of the trainee’s knowledge gain</p>
<p>Attitude change in relation to PWD rights for SRHR</p>
<p> </p>
<p>Exact Participant for the Training will be identified by Oxfam</p>
</td>
<td >
<p>10-30</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Incorporation of Feedback & Final Report</p>
<p> </p>
</td>
<td >
<p>Final Report</p>
</td>
<td >
<p>31-40</p>
</td>
<td >
<p>Day of Signing the contract</p>
</td>
</tr>
<tr>
<td >
<p>Last Visit</p>
</td>
<td >
<p>Upon finalizing the procurement and the Installation of the needed items</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1>
<table align="center" border="1" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td >
<p><strong>No.</strong></p>
</td>
<td >
<p><strong>Deliverables or Documents to be delivered</strong></p>
</td>
<td >
<p><strong>Estimated Dates</strong></p>
</td>
<td >
<p><strong>% Payment</strong></p>
</td>
</tr>
<tr>
<td >
<p>1</p>
</td>
<td >
<p><strong>DELIVERABLE 1</strong></p>
<p>FGD Reports</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>2</p>
</td>
<td >
<p><strong>DELIVERABLE 2</strong></p>
<p>Accessibility Plan</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>25%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Final Report</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>35%</p>
</td>
</tr>
<tr>
<td >
<p>3</p>
</td>
<td >
<p><strong>DELIVERABLE 3</strong></p>
<p>Last Visit</p>
</td>
<td >
<p> </p>
</td>
<td >
<p>15%</p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>TOTAL</strong></p>
</td>
<td >
<p> </p>
</td>
<td >
<p><strong>100%</strong></p>
</td>
</tr>
</tbody>
</table>
<div >
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About RemotePass: RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including EBRD, 500 Global, Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> About the Role: We are looking for a responsive and empathetic Inbound Sales Development Representative (SDR) to join our Sales Development team.<br> In this role, you are the first point of contact for every company that reaches out to us within the region you are assigned to.<br> You will handle a high volume of interested prospects from those requesting a demo to those requesting more information and turn that initial interest into a strategic partnership.<br> Your goal is to provide a world-class first impression through rapid response times and consultative discovery.<br> Responsibilities: Respond to inbound inquiries within minutes, ensuring a helpful and professional transition from marketing interest to a sales conversation.<br> Maintain a consistent daily flow of inbound follow up calls and personalized responses to keep RemotePass top-of-mind for interested prospects.<br> Adopt a consultative discovery approach, using open-ended questions to uncover pain points regarding global hiring, payroll and compliance.<br> Engage with prospects who have interacted with our content to create genuine interest in RemotePass's full suite of services.<br> Navigate objections with patience and empathy, reframing initial hesitation into opportunities for partnership and value-driven solutions.<br> Support leads by understanding their specific needs, crafting helpful messages to secure introductory meetings.<br> Coordinate appointments and demos for Account Executives ensuring all lead criteria are met.<br> Maintain accurate records of lead interactions and progress in our CRM system to ensure no opportunity is overlooked.<br> Work toward clearly defined response time targets (SLAs) and monthly pipeline goals, with a focus on high quality execution and team impact.<br> Collaborate with the Marketing team to share prospect and market insights that help improve lead quality and outreach strategies.<br> Stay informed about industry trends and market dynamics to enhance your consultative communication techniques.<br> Remote-First Culture: We don’t just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> Bachelor’s degree in Business, Marketing, or a related field.<br> 1 year of experience in sales, customer service, recruitment or a similar role, ideally in a fast paced tech or SaaS environment.<br> Professional or Native fluency Arabic and English.<br> Exceptional verbal and written communication skills with the ability to navigate complex business nuances and cultural etiquette.<br> Demonstrated comfort with high volume inbound environments, including the ability to remain positive and professional.<br> Exceptional active listening skills, with the ability to synthesize information quickly and pivot conversations based on prospect feedback.<br> Proven ability to handle pushback gracefully, staying curious rather than defensive when qualifying incoming leads.<br> A positive attitude and a passion for helping clients, with a strong willingness to learn and adapt.<br> Experience with CRM software (e.<br>g., HubSpot, Salesforce) is a plus.<br> Exceptional time management skills to balance immediate lead response needs with high quality discovery preparation.<br> Outstanding organizational skills and attention to detail to manage a busy inbound queue effectively.<br> Ability to succeed in an evolving environment and work both independently and as part of a supportive team.<br></span> </div>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The AML associate will be responsible for monitoring, detecting, and preventing suspicious financial activities to ensure compliance with anti-money laundering regulations and policies. The role involves conducting investigations, analyzing transactions, and implementing measures to mitigate risks associated with money laundering and financial crimes.</p>
<p><strong>Contract type:</strong> Annual contract</p>
<h4>Responsibilities</h4>
<ul>
<li>Review and analyze financial transactions to detect and investigate suspicious activities.</li>
<li>Conduct detailed investigations into flagged transactions or customer accounts to determine potential money laundering or fraud.</li>
<li>Ensure adherence to AML laws, regulations, and company policies by implementing effective AML procedures and controls.</li>
<li>Assess and report potential risks associated with money laundering and financial crimes and propose preventive measures.</li>
<li>Maintain accurate records and documentation related to suspicious activities and investigations.</li>
<li>Prepare and submit regulatory reports on suspicious activities to relevant authorities in compliance with regulatory requirements.</li>
<li>Provide guidance and training to employees on AML policies, procedures, and best practices.</li>
<li>Use anti-money laundering software and tools effectively to monitor transactions and identify suspicious patterns.</li>
<li>Continuously monitor transactions and customer activities for potential suspicious behavior or patterns that may indicate money laundering or other financial crimes.</li>
<li>Conduct thorough due diligence on new and existing customers to verify their identities, assess their risk levels, and ensure compliance with Know Your Customer (KYC) regulations.</li>
<li>Screen customers and transactions against global sanctions lists to identify and prevent interactions with sanctioned individuals, entities, or countries.</li>
<li>Perform enhanced due diligence on high-risk customers or transactions to gather additional information and assess potential risks more comprehensively.</li>
<li>Conduct periodic risk assessments of the organization’s AML program to identify vulnerabilities, gaps, and areas for improvement, and develop strategies to mitigate risks effectively.</li>
<li>Investigate internal reports or alerts related to suspicious activities or potential AML violations, collaborating with relevant stakeholders and departments to resolve issues and implement corrective actions.</li>
<li>Stay updated on AML laws, regulations, and industry best practices to ensure compliance with regulatory requirements and mitigate legal and reputational risks.</li>
<li>Utilize data analysis techniques and tools to identify trends, anomalies, and patterns indicative of money laundering or other financial crimes and provide insights to enhance detection efforts.</li>
<li>Work closely with other departments, such as legal, compliance, risk management, and law enforcement agencies, to share information, coordinate efforts, and strengthen the overall AML framework.</li>
<li>Conduct training sessions and workshops to educate employees on AML regulations, red flags, and reporting requirements, fostering a culture of compliance and vigilance throughout the organization.</li>
<li>Maintain thorough documentation of AML activities, investigations, and compliance efforts, and prepare timely and accurate reports for management, regulators, and other stakeholders.</li>
<li>Conduct periodic reviews and audits of AML processes, procedures, and controls to ensure effectiveness, accuracy, and consistency, and recommend enhancements as needed.</li>
<li>Evaluate and implement advanced AML technologies, such as artificial intelligence, machine learning, and blockchain analysis tools, to enhance detection capabilities and streamline compliance processes.</li>
<li>Collaborate with fraud detection and prevention teams to identify synergies and improve overall effectiveness in combating financial crime.</li>
<li>Develop and implement crisis management plans and protocols to respond effectively to AML-related incidents or emergencies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in finance, business, accounting, or any related field.</li>
<li>1-4 years’ experience in financial services, compliance, or risk management is preferred.</li>
<li>Certification in anti-money laundering (AML) (e.g., CAMS) is a plus.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ethical and professional conduct with a commitment to confidentiality.</li>
<li>Adaptability to changing regulations and industry standards.</li>
<li>Strong analytical skills with attention to detail.</li>
<li>Regulatory knowledge.</li>
<li>Risk assessment.</li>
<li>Investigative skills.</li>
<li>Cultural awareness.</li>
<li>Attention to compliance.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p><span>We are looking for a </span><strong>Part-time</strong><strong>Customer Service Representative </strong><span>(</span><strong>English Speaker</strong><span>) to join our growing team! </span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed. </span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</span></p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul>
<li><span>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</span></li>
<li><span>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</span></li>
</ul><p><strong>Issue Resolution</strong></p><br><ul>
<li><span>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</span></li>
<li><span>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</span></li>
</ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li><span>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</span></li></ul><p><strong>Communication</strong></p><br><ul>
<li><span>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</span></li>
<li><span>Practice active listening to fully understand customer needs and concerns.</span></li>
<li><span>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</span></li>
<li><span>Exercise patience when interacting with customers to ensure a positive experience.</span></li>
</ul><p><strong>Customer Education</strong></p><br><ul>
<li><span>Educate customers about program features, usage, policies, and procedures.</span></li>
<li><span>Guide customers on utilizing self-service options and online resources.</span></li>
</ul><p><strong>Compliance</strong></p><br><ul>
<li><span>Ensure compliance with company policies, procedures, and service standards.</span></li>
<li><span>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</span></li>
<li><span>Prioritize tasks based on urgency and importance.</span></li>
</ul><p><strong>Qualifications:</strong></p><br><p><span>• Diploma in Business Administration, Communications, or a related field</span></p><br><p><span>• Bachelor’s degree is a plus “Students are also encouraged to apply”</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Less than a year of experience “a high-volume call center environment preferred”</span></p><br><p><span>Fresh graduates and students are also encouraged to apply.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong problem-solving skills with the ability to de-escalate tense situations.</span></p><br><p><span>• High attention to detail and reliable in follow-up.</span></p><br><p><span>• Self-motivated with a strong sense of initiative and independence.</span></p><br><p><span>• Able to work in a dynamic, fast-paced team environment.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Basic understanding of CRM systems and call center tools.</span></p><br><p><span>• Ability to navigate and update client records with accuracy and efficiency.</span></p><br><p><span>• Fluent English speaker (verbal and written).</span></p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Part-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Mid-night shift - 4 hours </span></li></ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<p>We have an urgent vacancy for a Customer Service Representative</p><p>to support and assist our Clients in Saudi Arabia.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>· Collect and deliver documents as required</p><p>· Conduct property inspections and coordinate vehicle allocation</p><p>· Assist with sponsorship-related processes</p><p>· Support clients with accommodation and vehicle concerns</p><p>· Handle airport transfers (pickups & drop-offs)</p><p>· Provide general administrative and client assistance</p><p> </p><p><strong>Basic Requirements:</strong></p><p>· Basic computer knowledge</p><p>· Valid KSA Driver’s License is mandatory</p><p>· Good communication skills in English; Arabic is an added advantage</p><p>· Familiarity with customer service standards and practices</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-08&#xa;&#xa;<p><b>Country:</b></p><br><br>Jordan&#xa;&#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-08&#xa;&#xa;<p><b>Country:</b></p><br><br>Jordan&#xa;&#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>