Cyber Security Engineer Jobs in Jordan
3715 Jobs Found
Deloitte Middle East
Jordan
<h2 class="h5">Job description</h2>
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<p><b>Position Summary</b></p><br> <p><b>Location</b></p><br> <p>Amman</p><br> <b>About Deloitte:</b> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. <b>Our Purpose</b> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. <b>Our shared values guide the way we behave to make a positive, enduring impact:</b> <ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul> <p><b>Audit & Assurance | Associate</b></p><br> <p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br> <ul><li>Demonstrates an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li><li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li><li>Delivery of high-quality audits via a number of enablers like Global Audit Imperatives, methodology, content, guidance, learning and other tools.</li><li>Formulate reasonable judgements and conclusion in order to deliver informative and timely outputs.</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li></ul> <p><b>Leadership capabilities:</b></p><br> <ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills.</li><li>Understands how their daily work contributes to the priorities of the team and the business.</li><li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li><li>Ability to prioritize tasks and work on multiple assignments.</li><li>Ability to work both independently and as part of a team with professionals at all levels.</li></ul> <b>Qualifications</b> <ul><li>No experience is required.</li><li>Bachelor’s degree in Accounting, Auditing, Finance, or a related field (or equivalent qualification).</li><li>Minimum GPA of 3.</li><li>Analytical mindset with strong communication skills.</li><li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li><li>Desire to make a career in professional services (ACCA/CPA)</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
St. Regis
Jordan
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
St. Regis
Jordan
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal & written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p><p></p></section>
ActionAid- AAAR
Jordan - Amman
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<p><strong>Job Title:</strong></p>
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<p>Communications and Campaigns Officer</p>
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<p>Job Type</p>
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<p>Open only to Nationals in Lebanon, Syria or Jordan.</p>
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<p><strong>Job Family:</strong></p>
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<p>Communications and Campaigns</p>
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<p><strong>Department </strong></p>
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<p>Communications and Campaigns</p>
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<p>Unit/Team:</p>
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<p> </p>
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<p><strong>Grade and Salary:</strong></p>
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<p>C</p>
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<p>Contract Type:</p>
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<p>Fixed Term</p>
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<p><strong>Location:</strong></p>
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<p>Jordan (But Lebanon and Syria can be considered</p>
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<p>Budget Holder:</p>
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<p>No</p>
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<p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p>
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<p>Communications and campaigns coordinator- ActionAid Arab Region</p>
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<p><strong>Direct Reports :</strong></p>
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<p>None</p>
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<p><strong>Matrix Reports:</strong></p>
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<p> </p>
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<p><strong>DBS (CRB) / Police Check:</strong></p>
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<p>Required</p>
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<p><strong>This role require travel</strong></p>
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<p>Yes – within Arab Region</p>
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<p><strong>Role Overview:</strong></p>
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<p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region’s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid’s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p>
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<p><strong>Areas of Responsibilities</strong></p>
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<p><strong>Key Activities</strong></p>
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<p><strong>Communications and Visibility</strong></p>
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<p> </p>
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<li>Support in Implementing the regional communications and visibility plan.</li>
<li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li>
<li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li>
<li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li>
<li> Maintain and regularly update regional communications assets and multimedia libraries</li>
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<p><strong>Digital Communications and Storytelling</strong></p>
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<p > </p>
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<li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li>
<li>Draft compelling human-interest stories highlighting programme impact.</li>
<li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li>
<li>Support website and digital content updates.</li>
<li>Monitor social media performance and prepare regular analytics reports with recommendations.</li>
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<p><strong>Partner Coordination and Programme Support</strong></p>
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<li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li>
<li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li>
<li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li>
<li>Provide communications support to humanitarian responses and emergency interventions.</li>
<li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li>
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<p><strong>Communications, Influencing and Coordination</strong></p>
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<ul>
<li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li>
<li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li>
<li>Support regional advocacy and campaign initiatives through strategic communications.</li>
<li>Represent the Communications Unit in internal coordination meetings when required.</li>
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<p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p>
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<li> Deliver high-quality communication products within agreed timelines.</li>
<li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li>
<li>Ensure timely implementation of donor visibility requirements.</li>
<li>Maintain an organized communications archive and asset management system.</li>
<li>Contribute to innovation and continuous improvement of communications approaches</li>
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<p><strong>PERSON SPECIFICATIONS</strong></p>
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<p><strong>Education and Qualifications</strong></p>
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<li>Bachelor’s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li>
<li>Master's degree is an advantage.</li>
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<p><strong>Essential Experience</strong></p>
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<li>Minimum 3–5 years of professional experience in communications, media, public relations, or digital communications.</li>
<li>Experience working with NGOs, humanitarian, or international development organizations.</li>
<li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li>
<li>Experience coordinating communication activities across multiple countries is an advantage.</li>
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<p><strong>Essential Knowledge </strong></p>
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<li>Strategic communications and visibility.</li>
<li>Digital communications and social media management.</li>
<li>Storytelling and content development.</li>
<li>Donor branding and visibility requirements.</li>
<li>Humanitarian and development communications.</li>
<li>ActionAid values and feminist leadership principles (desirable).</li>
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<p><strong>Essential skills</strong></p>
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<li>Excellent writing and editing skills in English and Arabic.</li>
<li>Strong graphic design skills (Canva and Adobe Creative Suite).</li>
<li>Video editing skills</li>
<li>Excellent coordination and organizational skills.</li>
<li>Strong interpersonal and stakeholder engagement skills.</li>
<li>Ability to work independently and manage multiple priorities.</li>
<li>Strong attention to detail and time management.</li>
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<p><strong>Language requirements</strong></p>
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<li>Fluency in English and Arabic (written and spoken).</li>
<li>French is an advantage</li>
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<p><strong>Typical People Management Responsibility </strong></p>
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<p><strong>Approximate number of people managed in total</strong></p>
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<p><strong>NA</strong></p>
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<p><strong>Matrix Manager – (projects/dotted line)</strong></p>
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<p><strong>No</strong></p>
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<p><strong>Team Leader</strong></p>
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<p><strong>No </strong></p>
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<p><strong>Grandfather- manager of Team Leaders/Managers</strong></p>
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<p><strong>No </strong></p>
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<p><strong>What is the global remit? Operates in:</strong></p>
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<p><strong>Own country</strong></p>
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<li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li>
<li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted </strong></li>
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<p><strong>Geographic Region</strong></p>
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<p><strong>Yes</strong></p>
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<p><strong>Multiple Geographic Regions</strong></p>
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<li> </li>
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<p><strong>Remit covers all ActionAid countries</strong></p>
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<p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p>
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<p><strong>Financial (limits/mandates)</strong></p>
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<p><strong>within the Budget in concurrence with the Line Manager. </strong></p>
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<p><strong>Direct departmental budget: </strong></p>
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<p><strong>No</strong></p>
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<p><strong>Organisation-wide expenditure </strong></p>
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<p><strong>No</strong></p>
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<p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.</p>
<p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p>
<ul>
<li><strong> Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li>
<li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li>
<li><strong>AAI Values Practice: </strong> Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li>
<li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li>
</ul>
<p> </p>
<p> </p>
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<p><strong>LINE MANAGER ; </strong><strong>Sabine Abi Aad</strong></p>
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<p><strong>DATE : 23 July 2026</strong></p>
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<p><strong>PEOPLE AND CULTURE :</strong></p>
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<p><strong>DATE :</strong></p>
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<p class="isSelectedEnd"><strong>Submission Instructions</strong></p>
<ul>
<li>Please submit your <strong>CV and Cover Letter</strong> electronically to <a href="mailto:ari.jobs@actionaid.org"><strong>ari.jobs@actionaid.org</strong></a>.</li>
<li><strong>Deadline for submission:</strong> <strong>19 August 2026</strong>.</li>
<li>All application documents should be submitted in <strong>PDF format</strong>.</li>
<li>Please use the following subject line for your email: <strong>Application – <span class="text-token-text-primary cursor-text rounded-sm">[Position Title]</span> – <span class="text-token-text-primary cursor-text rounded-sm">[Your Full Name]</span></strong>.</li>
</ul>
<p> </p>
Jordan
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</span></li><li><span>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</span></li><li><span>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</span></li><li><span>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</span></li><li><span>Display strong knowledge and understanding of the local labor market and requirements</span></li><li><span>Development of support materials such as New Joiner Packs and Standard Operating Procedures</span></li><li><span>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</span></li><li><span>Other responsibilities assigned by HR Leadership.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 5 years’ career experience in an HR role with at least 2 years in a fast-paced position focused on onboarding new hires.</span></span></p><br><p><span>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage.</span></p><br><p><span>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br> </div>
Jordan
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<span>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.<br> The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management.<br> This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.<br> Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.<br> Own program governance , delivery frameworks, milestones, risks, and overall execution.<br> Take ownership of cross-team dependencies and proactively resolve blockers.<br> Facilitate executive-level discussions and support data-driven technical and delivery decisions .<br> Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .<br> Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.<br> Drive technical program planning, prioritization, execution, and continuous improvement.<br> Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.<br> Lead cross-functional teams across multiple projects and workstreams.<br> Establish and monitor program KPIs, delivery metrics, and progress against objectives.<br> Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.<br> Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.<br> 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.<br> Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .<br> Proven professional experience managing technical programs from inception to delivery in a senior role.<br> Strong understanding of software development lifecycle, engineering practices, and technical architectures.<br> Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.<br> Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .<br> Proven experience in program governance and cross-functional delivery .<br> Strong stakeholder management and executive communication skills.<br> Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.<br> Proven ability to manage cross-team dependencies across multiple projects and workstreams .<br> Strong risk identification, mitigation, problem-solving, and decision-making skills.<br> Experience with project/program management tools such as Jira and Azure DevOps .<br> Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.<br> Strong understanding of technical program delivery, architecture ownership, and engineering best practices.<br> Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.<br> Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.<br> Relevant technical, Agile, or program management certifications are a plus.<br></span> </div>
Jordan
<h2 class="h5">Job description</h2>
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<span>About the Role We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.<br> The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline , and subsequently moved into technical program management.<br> This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.<br> Key Responsibilities Lead complex technical programs from inception through delivery , ensuring alignment with business and technical objectives.<br> Own program governance , delivery frameworks, milestones, risks, and overall execution.<br> Take ownership of cross-team dependencies and proactively resolve blockers.<br> Facilitate executive-level discussions and support data-driven technical and delivery decisions .<br> Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies .<br> Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.<br> Drive technical program planning, prioritization, execution, and continuous improvement.<br> Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.<br> Lead cross-functional teams across multiple projects and workstreams.<br> Establish and monitor program KPIs, delivery metrics, and progress against objectives.<br> Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.<br> Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.<br> 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.<br> Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline .<br> Proven professional experience managing technical programs from inception to delivery in a senior role.<br> Strong understanding of software development lifecycle, engineering practices, and technical architectures.<br> Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.<br> Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban .<br> Proven experience in program governance and cross-functional delivery .<br> Strong stakeholder management and executive communication skills.<br> Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.<br> Proven ability to manage cross-team dependencies across multiple projects and workstreams .<br> Strong risk identification, mitigation, problem-solving, and decision-making skills.<br> Experience with project/program management tools such as Jira and Azure DevOps .<br> Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.<br> Strong understanding of technical program delivery, architecture ownership, and engineering best practices.<br> Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.<br> Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.<br> Relevant technical, Agile, or program management certifications are a plus.<br></span> </div>
Luxury Collection
Jordan
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan
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<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><strong>About the role</strong><br>At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Ops Coordinator, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.<br><strong>What You'll Do</strong><br><ul><li>Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li></ul><br><ul><li>Partner Assistance &amp; Relationship Management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li><li>Inventory &amp; Assortment Oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li><li>Promotions &amp; Campaign Coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li><li>Quality &amp; Accuracy Maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li><li>Merchant Support: Guide Merchants through the use of Careem’s internal tools and systems to improve their order management and operational efficiency.</li><li>Order Flow Improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li><li>Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li></ul><br><strong>What You'll Need</strong><br><br><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br>&nbsp;<br><br><br><br><br><br><br> </div>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</span></li><li><span>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</span></li><li><span>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</span></li><li><span>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</span></li><li><span>Display strong knowledge and understanding of the local labor market and requirements</span></li><li><span>Development of support materials such as New Joiner Packs and Standard Operating Procedures</span></li><li><span>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</span></li><li><span>Other responsibilities assigned by HR Leadership.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 10 years’ career experience in an HR role with at least 2 to 3 years in a fast-paced position focused on onboarding new hires.</span></span></p><br><p><span>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage.</span></p><br><p><span>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br> </div>
Westin
Jordan
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Luxury Collection
Jordan
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Luxury Collection
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Confidential
Jordan - Amman
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p>
<h4>Key responsibilities</h4>
<p><strong>App marketing & campaign management (40%)</strong><br>
Execute campaigns across the mobile application.<br>
Manage offer builds, push notifications, in-app content, and delivery channel activations.</p>
<p><strong>CRM & lifecycle marketing (25%)</strong><br>
Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br>
Manage CRM agency relationships from briefing through execution and performance review.</p>
<p><strong>Loyalty program management (20%)</strong><br>
Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br>
Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p>
<p><strong>Data & reporting (15%)</strong><br>
Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br>
Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br>
Prepare monthly leadership reports, including Excel-based reporting where required.<br>
Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p>
<p><strong>Vendor & stakeholder management</strong><br>
Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br>
Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p>
<h4>Requirements</h4>
<ul>
<li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li>
<li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li>
<li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li>
<li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li>
<li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li>
<li>Experience planning and executing customer engagement and loyalty initiatives.</li>
<li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li>
<li>Experience analyzing transactional, CRM, and customer behavior data.</li>
<li>Experience with Google Analytics 4 (GA4).</li>
<li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li>
<li>Ability to perform campaign performance analysis and measure incremental sales impact.</li>
<li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li>
<li>Experience managing external vendors and agency partners.</li>
<li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The credit analyst senior specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients. This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.</p>
<p>The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.</li>
<li>Perform due diligence, verify financial information, and identify any red flags or discrepancies.</li>
<li>Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.</li>
<li>Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.</li>
<li>Underwrite credit requests within assigned authority or escalate with clear documentation.</li>
<li>Develop and refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).</li>
<li>Contribute to the enhancement of automated scoring and underwriting models.</li>
<li>Conduct research on credit policy trends and recommend updates to improve risk management.</li>
<li>Monitor policy exceptions and ensure credit practices align with internal risk appetite.</li>
<li>Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.</li>
<li>Prepare credit assessment reports and performance dashboards for senior management.</li>
<li>Support the collections team with the development and execution of recovery strategies.</li>
<li>Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.</li>
<li>Analyze recovery trends and provide actionable insights to maintain portfolio health.</li>
<li>Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.</li>
<li>Prepare documentation for audits and internal/external regulatory reporting.</li>
<li>Stay updated on evolving regulatory requirements affecting credit risk.</li>
<li>Train junior credit analysts and internal stakeholders on credit processes and risk awareness.</li>
<li>Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.</li>
<li>Identify process inefficiencies and propose data-driven solutions.</li>
<li>Stay informed on fintech innovations, market conditions, and emerging credit risk trends.</li>
<li>Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.</li>
<li>Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.</li>
<li>Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business, economics, finance, or a related field.</li>
<li>5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong analytical and financial analysis skills.</li>
<li>Familiarity with credit scoring models and underwriting systems.</li>
<li>Excellent written and verbal communication.</li>
<li>Proficiency in Excel, credit platforms, and reporting tools.</li>
<li>Strong interpersonal and decision-making skills.</li>
<li>Experience with data-driven credit risk tools and performance tracking.</li>
<li>Knowledge of regulatory compliance in digital lending or financial services.</li>
<li>Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>The credit analyst senior specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients. This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.</p>
<p>The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.</li>
<li>Perform due diligence, verify financial information, and identify any red flags or discrepancies.</li>
<li>Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.</li>
<li>Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.</li>
<li>Underwrite credit requests within assigned authority or escalate with clear documentation.</li>
<li>Develop and refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).</li>
<li>Contribute to the enhancement of automated scoring and underwriting models.</li>
<li>Conduct research on credit policy trends and recommend updates to improve risk management.</li>
<li>Monitor policy exceptions and ensure credit practices align with internal risk appetite.</li>
<li>Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.</li>
<li>Prepare credit assessment reports and performance dashboards for senior management.</li>
<li>Support the collections team with the development and execution of recovery strategies.</li>
<li>Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.</li>
<li>Analyze recovery trends and provide actionable insights to maintain portfolio health.</li>
<li>Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.</li>
<li>Prepare documentation for audits and internal/external regulatory reporting.</li>
<li>Stay updated on evolving regulatory requirements affecting credit risk.</li>
<li>Train junior credit analysts and internal stakeholders on credit processes and risk awareness.</li>
<li>Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.</li>
<li>Identify process inefficiencies and propose data-driven solutions.</li>
<li>Stay informed on fintech innovations, market conditions, and emerging credit risk trends.</li>
<li>Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.</li>
<li>Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.</li>
<li>Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business, economics, finance, or a related field.</li>
<li>5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong analytical and financial analysis skills.</li>
<li>Familiarity with credit scoring models and underwriting systems.</li>
<li>Excellent written and verbal communication.</li>
<li>Proficiency in Excel, credit platforms, and reporting tools.</li>
<li>Strong interpersonal and decision-making skills.</li>
<li>Experience with data-driven credit risk tools and performance tracking.</li>
<li>Knowledge of regulatory compliance in digital lending or financial services.</li>
<li>Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.</li>
</ul></p><p></p>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Exists to design and develop high-quality SharePoint applications (online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p>
<h4>Key accountability areas</h4>
<strong>Deployment:</strong><br>
<p>Oversee the SharePoint user access and application deployment.</p>
<strong>SharePoint technologies:</strong><br>
<p>Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis. Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p>
<strong>Configuration:</strong><br>
<p>Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment. Participate in the gathering of requirements and documentation from non-technical business users.</p>
<strong>Development:</strong><br>
<p>Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements. Apply industry-standard object-oriented programming best practices and design patterns. Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design. Isolate, diagnose, repair, and resolve software problems.</p>
<strong>Design:</strong><br>
<p>Create logical and functional software code in a variety of languages, particularly those related to SharePoint. Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p>
<strong>Coaching and mentoring:</strong><br>
<p>Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines. Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong><br>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<strong>Delivery:</strong><br>
<p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report detailing the deviation and execution of planned tasks.</p>
<strong>Problem-solving:</strong><br>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<strong>Quality:</strong><br>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p>
<strong>Business process improvements:</strong><br>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<strong>Compliance:</strong><br>
<p>Comply with related policies, procedures, and work instructions.</p>
<strong>Health, safety, and environment:</strong><br>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in information technology or any relevant field.</p>
<h4>Work experience</h4>
<p>4 to 6 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Applications development standards and procedures</li>
<li>Applications knowledge</li>
<li>Applications system analysis</li>
</ul></p><p></p>