Cyber Security Engineer Jobs in Jordan
3724 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
<p>Role Overview</p><p>We are seeking an experienced Freelance IT Finance & Controlling Consultant to support the Digital Finance & Governance team. The primary focus of this role is to provide hands-on support for IT budget planning, management reporting, month-end financial activities, and IT cost allocation/recharge processes. You will work remotely for a german company.</p><p> </p><p>The consultant will work closely with IT leadership, finance teams, and country organizations to ensure financial transparency, reporting accuracy, and efficient financial governance across the IT organization.</p><p>Key Responsibilities</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p><p>Skills</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p>
<p>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operation Expected duration 12 months</p><p>Duties and Responsibilities</p><p>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture & Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to:</p><ul><li>Analyze business requirements and translate them into technical BI and AI solutions.</li><li>Design and develop dimensional data warehouse models and analytical/semantic models.</li><li>Design and develop OLAP cubes and support database objects.</li><li>Develop, maintain, and optimize ETL/ELT processes and data integration solutions.</li><li>Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards.</li><li>Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions.</li><li>Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities.</li><li>Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture.</li><li>Coordinate with the Enterprise Architecture & Business Intelligence team on technical design, architecture, deployment, and production support.</li><li>Provide technical guidance and knowledge transfer to BI developers and relevant technical staff.</li><li>Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals.</li><li>Perform other related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies.</li><li>Extensive experience with Microsoft Power BI.</li><li>Extensive experience with SQL Server, SQL development, and database scripting.</li><li>Strong experience in Data Warehouse design and dimensional modelling.</li><li>Strong experience in ETL/ELT development and data integration.</li><li>Strong experience writing DAX and SQL.</li><li>Experience with Microsoft SSIS and SSAS.</li><li>Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions.</li><li>Experience translating business requirements into analytical solutions.</li><li>Experience preparing technical documentation.</li><li>Experience with Microsoft Azure and/or Microsoft Fabric is desirable</li><li>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</li></ul>
<p><h4>Description</h4>
<p>Seeking an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p>
<h4>Key Responsibilities</h4>
<li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li>
<li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li>
<li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li>
<li>Develop and maintain detailed project plans, schedules, and status reports.</li>
<li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li>
<li>Manage project budgets, resources, and timelines to ensure efficient execution.</li>
<li>Facilitate project meetings, workshops, and steering committee sessions.</li>
<li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li>
<li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li>
<li>Support change management and ensure smooth implementation and adoption of new solutions.</li>
<li>Foster collaboration and maintain effective communication among all project stakeholders.</li>
<h4>Requirements</h4>
<p><strong>Education</strong><br>
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p>
<p><strong>Experience</strong><br>
Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p>
<p><strong>Technical & Professional Skills</strong><br>
Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p>
<p><strong>Soft Skills</strong><br>
Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>
<p><h4>Description</h4>
<p>Seeking an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p>
<h4>Key Responsibilities</h4>
<li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li>
<li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li>
<li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li>
<li>Develop and maintain detailed project plans, schedules, and status reports.</li>
<li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li>
<li>Manage project budgets, resources, and timelines to ensure efficient execution.</li>
<li>Facilitate project meetings, workshops, and steering committee sessions.</li>
<li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li>
<li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li>
<li>Support change management and ensure smooth implementation and adoption of new solutions.</li>
<li>Foster collaboration and maintain effective communication among all project stakeholders.</li>
<h4>Requirements</h4>
<p><strong>Education</strong><br>
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p>
<p><strong>Experience</strong><br>
Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p>
<p><strong>Technical & Professional Skills</strong><br>
Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p>
<p><strong>Soft Skills</strong><br>
Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization.<br> The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br> The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br> Key Responsibilities Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.<br> Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.<br> Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.<br> Develop and maintain detailed project plans, schedules, and status reports.<br> Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.<br> Manage project budgets, resources, and timelines to ensure efficient execution.<br> Facilitate project meetings, workshops, and steering committee sessions.<br> Ensure compliance with project governance standards, organizational policies, and quality requirements.<br> Track and report project progress, milestones, dependencies, and key performance indicators to senior management.<br> Support change management and ensure smooth implementation and adoption of new solutions.<br> Foster collaboration and maintain effective communication among all project stakeholders.<br> Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field .<br> Experience Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects.<br> Demonstrated experience managing projects throughout the full project lifecycle.<br> Experience working within Agile, Waterfall, or hybrid project environments .<br> Technical & Professional Skills Strong understanding of project management methodologies, frameworks, and best practices.<br> Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools .<br> Good understanding of the Software Development Lifecycle (SDLC) .<br> Experience managing cross-functional teams, vendors, and third-party service providers.<br> PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.<br> Soft Skills Excellent leadership, organizational, and stakeholder management skills.<br> Strong analytical, problem-solving, and decision-making abilities.<br> Excellent verbal and written communication skills in English; Arabic is an advantage.<br> Ability to manage multiple projects and priorities in a fast-paced environment.<br> Strong interpersonal skills with the ability to build and maintain effective working relationships.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Global Automation and IT System Specialist to join our IT team. This is a remote position open to candidates based in Kenya, Pakistan or Jordan. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring standard pre-employment checks.</p><p>The Global Automation and IT System Specialist is a key technical expert within Relief International s global IT function, responsible for transforming business processes through automation and digital solutions. Working closely with global support teams, country offices and cross-functional working groups, you will drive automation initiatives using Microsoft Power Platform technologies while also supporting SharePoint, Microsoft 365 and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.</p><strong>Your Responsibilities</strong><p>This role includes the following responsibilities.</p><ul><li>Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.</li><li>Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.</li><li>Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.</li><li>Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.</li><li>Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.</li></ul><p><strong>How to apply</strong> To apply for this post, click on the Apply button in the job advert page .</p><ul><li>You will be asked to upload a CV and Cover Letter.</li><li>The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</li></ul><p>Closing Date 31 July, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International includes a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks. Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged. To apply for this position, you will need to have the right to work in your country of residence within a Relief International country programme or support office location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Bachelor s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.</li><li>Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.</li><li>Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.</li><li>Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.</li><li>Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.</li><li>Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.</li><li>Professional fluency in English is essential. Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway you could be exactly what we need!</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Duty Station(s): Home based<br>
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Posting End Date: 21-Jul-2026<br>
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Role Purpose<br>
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El/la Arquitecto/a brindará asesoría técnica y especializada al equipo de gestión de UNOPS en consultas, revisiones, análisis e informes específicos relacionados con el desarrollo, diseño, contratación, construcción y entrega de Proyectos.<br>
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El/la consultor/a apoyará la revisión de productos desarrollados por terceros, emitirá criterios técnicos de alto nivel, identificará riesgos u oportunidades de mejora, participará en sesiones estratégicas cuando sea requerido y preparará recomendaciones técnicas para apoyar decisiones durante las distintas etapas del proyecto.<br>
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Functions / Key Results Expected<br>
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1. Asesoría técnica durante el ciclo de vida del proyecto<br>
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Brindar criterio experto en arquitectura, infraestructura vertical, master planning, diseño formal, construcción, comisionamiento y entrega para operación.<br>
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Atender consultas estratégicas relacionadas con alcance, diseño, constructabilidad, calidad técnica, costos, cronograma, riesgos, permisos, contratación, ejecución de obra y operación futura.<br>
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Emitir recomendaciones técnicas para fortalecer la consistencia entre los estudios, diseños, contratos, obras, estándares de calidad, requerimientos funcionales y objetivos estratégicos del proyecto.<br>
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Identificar decisiones críticas que deban ser atendidas por UNOPS, Asociados, contratistas, consultores o actores institucionales durante las distintas etapas del proyecto.<br>
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2. Revisión independiente de productos de diseño y documentación técnica<br>
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Realizar revisiones técnicas independientes de entregables críticos, incluyendo diseño conceptual, master plan, anteproyecto, diseño formal, planos, especificaciones, bases de diseño, modelos BIM, criterios arquitectónicos, informes de consultores y documentos técnicos específicos.<br>
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Preparar comentarios técnicos, notas de revisión, criterios especializados o informes breves que permitan al equipo de gestión tomar decisiones informadas sobre aceptación, aceptación condicionada o necesidad de ajuste de productos.<br>
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Revisar la consistencia de los entregables con el alcance contractual, criterios de calidad, normativa aplicable, requerimientos funcionales, sostenibilidad, accesibilidad, seguridad humana, operación futura y objetivos estratégicos del proyecto.<br>
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Identificar interfaces críticas entre arquitectura, estructura, electromecánica, movilidad, sostenibilidad, BIM, seguridad humana, operación, mantenimiento y construcción.<br>
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3. Apoyo técnico durante contratación, construcción y ejecución de obras<br>
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Preparación, revisión o ajuste de términos de referencia, carteles, matrices de entregables, criterios técnicos de evaluación y documentos base para contrataciones relacionadas con diseño formal, demoliciones, obras habilitadoras, construcción, supervisión o servicios especializados.<br>
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Apoyar la revisión de consultas técnicas, RFIs, submittals, shop drawings, muestras, mock-ups, propuestas de cambio, ajustes de diseño, no conformidades, reclamos técnicos o temas constructivos críticos.<br>
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Emitir criterios técnicos sobre la consistencia entre el diseño aprobado, los documentos contractuales, las condiciones reales de obra y la calidad esperada del proyecto.<br>
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Participar en visitas técnicas, talleres o sesiones de revisión de obra cuando se requiera criterio experto para atender situaciones de alta complejidad, decisiones sensibles o riesgos relevantes para costo, plazo, calidad o funcionalidad.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Skills<br>
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3D Modeling, Architectural Design, Architectural Drawings, Architecture, AutoCAD Architecture, AutoCAD Civil 3D, Landscape Architecture, Project Management, Revit<br>
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Education Requirements<br>
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Required<br>
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•Título universitario superior, equivalente a Maestría, en Arquitectura, Urbanismo, Diseño Urbano, Gestión de Proyectos de Construcción o disciplina afín.<br>
•Incorporación vigente al Colegio Federado de Ingenieros y de Arquitectos de Costa Rica —CFIA—, o capacidad de obtenerla según corresponda a la naturaleza del contrato.<br>
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Desired<br>
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•Especialización, certificación o formación complementaria en gestión de diseño, construcción, master planning, diseño urbano, sostenibilidad, LEED, EDGE, BIM, infraestructura pública, accesibilidad universal, gestión contractual, project management, construction management o facilities management.<br>
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Experience Requirements<br>
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Required<br>
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•Mínimo 5 años de experiencia profesional en arquitectura, master planning, gestión de diseño, coordinación técnica, construcción o aseguramiento técnico de proyectos de infraestructura vertical compleja.<br>
•Experiencia comprobada en proyectos de gran escala, tales como edificios institucionales, sedes corporativas, campus, uso mixto, edificios públicos, infraestructura social o desarrollos urbanos complejos.<br>
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Desired<br>
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•Experiencia en proyectos con componentes de sostenibilidad, eficiencia energética, LEED, EDGE o certificaciones equivalentes.<br>
•Experiencia en preparación o revisión de términos de referencia, carteles, matrices de entregables, criterios técnicos de evaluación o documentos de contratación de servicios de diseño, supervisión o construcción.<br>
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Language Requirements<br>
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Spanish: Fluent required<br>
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English: Intermediate desirable<br>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and/or Point of Sale (POS) systems. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world. Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</p><p><strong>Job Role</strong></p><p>RIMS data entry and data extraction in compliance with global working instructions and guides.</p><p>Data governance (alignment with Master Data and controlled vocabularies)</p><p>RIM processes and supporting documents</p><p><strong>Main Accountabilities</strong></p><ul><li>Monitoring of relevant legislation</li><li>Archival of Approval letters in Ferring Central Archive (FCA)</li><li>Perform Data Quality Checks as per the defined timepoint and Quality measures</li><li>Participate in defining the strategy for RIMS Team</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1- 2 experience with a Bachelors Degree in Pharmacy or related science</li><li>Excellent IT skills</li><li>Fundamental GXP understanding</li><li>Fluency in English</li></ul>
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<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
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<p>MAIN TASKS AND RESPONSABILITIES</p>
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<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
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<p><strong>MINIMUM REQUIREMENTS</strong></p>
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<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 40 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
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<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>About You</b></span></div><div><span ><b><br></b></span></div><div><span ><b>You will bring the following experience and skills.</b></span></div><div><span ><br></span></div><div><span >Proven experience in IT support across multiple locations.</span></div><div><span >Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.</span></div><div><span >Experience with software licensing and vendor coordination.</span></div><div><span >Strong troubleshooting and problem-solving skills.</span></div><div><span >Ability to work in complex, high-risk, and multi-cultural environments.</span></div><div><span >Experience in NGO or humanitarian IT support would be a bonus.</span></div><div><span >Familiarity with Starlink systems and portal management preferred.</span></div><div><span >Arabic language skills preferred.</span></div><div><span >Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</span></div><div><span ><br></span></div><div><span >How to apply</span></div><div><span >To apply for this post, click on the “Apply” button in the job advert page.</span></div><div><span ><br></span></div><div><span >You will be asked to upload a CV and Cover Letter.</span></div><div><span >The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</span></div><div><span >Closing Date</span></div><div><span ><br></span></div><div><span >We will be reviewing applicants on a rolling basis, please apply today as we may withdraw the position from the jobs board before the closing date.</span></div><div><span ><br></span></div><div><span >As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.</span></div><div><span ><br></span></div><div><span >Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.</span></div><div><span ><br></span></div><div><span >Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will bring the following experience and skills.</p><ul><li>Proven experience in IT support across multiple locations.</li><li>Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.</li><li>Experience with software licensing and vendor coordination.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Ability to work in complex, high-risk, and multi-cultural environments.</li><li>Experience in NGO or humanitarian IT support would be a bonus.</li><li>Familiarity with Starlink systems and portal management preferred.</li><li>Arabic language skills preferred.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</p><p></p></section>
<h2 class="h5">Job description</h2>
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<b>Job Description:</b><p><span>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.<br>Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers – we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</span></p><br><p><span><b>Job Role</b><br>RIMS data entry and data extraction in compliance with global working instructions and guides.</span></p><br><p><span>Data governance (alignment with Master Data and controlled vocabularies)</span></p><br><p><span>RIM processes and supporting documents</span></p><br><p><b><span>Main Accountabilities </span></b></p><br><p><span>Monitoring of relevant legislation</span></p><br><p><span>Archival of Approval letters in Ferring Central Archive (FCA)</span></p><br><p><span>Perform Data Quality Checks as per the defined timepoint and Quality measures</span></p><br><p><span>Participate in defining the strategy for RIMS Team</span></p><br><p><b><span>Required skills and qualifications:</span></b></p><br><ul><li><p><span>1- 2 experience with a Bachelors Degree in Pharmacy or related science</span></p><br></li><li><p><span>Excellent IT skills</span></p><br></li><li><p><span>Fundamental GXP understanding</span></p><br></li><li><p><span>Fluency in English</span></p><br></li></ul><b>Location:</b>Ferring Middle East, Turkey and Africa </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Summary </b>: We are seeking an experienced Information Systems Manager with a strong technical background in full-stack development and team leadership. The role involves leading a team of developers, driving the design and delivery of scalable web applications, and ensuring alignment between technical execution and business objectives. The ideal candidate will combine hands-on expertise with leadership capabilities and a solid understanding of enterprise systems, including ERP environments.</p><p>Key Responsibilities :</p><ul><li>Leadership & Team Management<ul><li>Lead, mentor, and manage a team of software developers.</li><li>Provide technical guidance, coaching, and performance support.</li><li>Foster a collaborative and high-performance team culture.</li><li>Track team progress, identify risks, and ensure timely delivery.</li></ul></li><li>Technical Delivery<ul><li>Design, develop, and maintain scalable web applications.</li><li>Lead architectural discussions and contribute to technical decision-making.</li><li>Ensure adherence to coding standards, best practices, and development processes.</li><li>Conduct code reviews and enforce quality standards.</li></ul></li><li>Collaboration & Communication<ul><li>Act as the primary liaison between development teams and other technical/business teams.</li><li>Collaborate with Product Management to define requirements and technical solutions.</li><li>Work closely with QA teams to ensure quality, testing coverage, and defect resolution.</li><li>Support production environments by troubleshooting and resolving technical issues.</li></ul></li><li>Process & Continuous Improvement<ul><li>Drive Agile practices and improve development workflows.</li><li>Promote knowledge sharing and continuous improvement within the team.</li><li>Maintain proper documentation and system standards.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of professional experience in full-stack web development.</li><li>2+ years of experience in a leadership or team management role.</li><li>Proven experience in delivering scalable applications in environments.</li><li>Experience working with cross-functional teams and product stakeholders.</li><li>Good knowledge of ERP systems and enterprise integrations.</li><li><strong>Technical Skills</strong><ul><li><strong>Frontend</strong><ul><li>Advanced expertise in Angular:<ul><li>Component-based architecture</li><li>RxJS</li><li>State management</li><li>Modular design</li><li>Unit testing</li></ul></li></ul></li><li><strong>Backend</strong><ul><li>Strong experience with .NET Core:<ul><li>RESTful APIs</li><li>Microservices architecture</li><li>Authentication & authorization</li><li>Integration layers</li></ul></li></ul></li><li><strong>Architecture</strong><ul><li>Experience in microservices design:<ul><li>API gateways</li><li>Service communication</li><li>Distributed systems patterns</li></ul></li><li><strong>Database</strong><ul><li>Strong knowledge of MS SQL Server (MSSQL):<ul><li>Database design</li><li>Stored procedures</li><li>Query optimization</li><li>Performance tuning</li></ul></li></ul></li></ul></li><li><strong>Additional</strong><ul><li>Experience with automated testing frameworks.</li><li>Strong understanding of software development best practices.</li></ul></li></ul></li><li><strong>Soft Skills</strong><ul><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills (technical & non-technical).</li><li>Problem-solving mindset with focus on performance and quality.</li><li>Ability to manage multiple projects and priorities.</li><li>Strong attention to detail and documentation practices.</li></ul></li><li><strong>Additional Strengths (Preferred)</strong><ul><li>Experience working with UI/UX teams to deliver user-friendly solutions.</li><li>Ability to drive engineering excellence and process improvements.</li></ul></li><li><strong>Education</strong> : (Bachelor s degree in Computer Science, Information Systems, or related field.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>1. Portfolio & Governance Support</span></p><br> <ul>
<li><span>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</span></li>
<li><span>Ensure adherence to PMO governance frameworks, policies, and standards.</span></li>
<li><span>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Maintain and continuously enhance PMO processes, templates, and tools.</span></li>
</ul> <p><span>2. Project Oversight & Delivery Assurance</span></p><br> <ul>
<li><span>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</span></li>
<li><span>Conduct periodic project health checks and governance audits.</span></li>
<li><span>Identify risks and issues proactively and escalate with mitigation recommendations.</span></li>
</ul> <p><span>3. Reporting & Executive Insights</span></p><br> <ul>
<li><span>Develop and maintain portfolio dashboards and executive-level reports.</span></li>
<li><span>Consolidate project updates into clear, actionable insights for leadership.</span></li>
<li><span>Prepare reports and presentations for steering committees and executive meetings.</span></li>
</ul> <p><span>4. Resource & Capacity Management</span></p><br> <ul>
<li><span>Support resource planning and allocation across projects and programs.</span></li>
<li><span>Monitor resource utilization and highlight over- or under-allocation risks.</span></li>
<li><span>Collaborate with functional managers to ensure optimal workforce capacity.</span></li>
</ul> <p><span>5. Financial Tracking & Benefits Realization</span></p><br> <ul>
<li><span>Monitor project budgets, forecasts, and actual expenditures.</span></li>
<li><span>Ensure financial governance, accuracy, and cost control discipline.</span></li>
<li><span>Track and report benefits realization against approved business cases.</span></li>
</ul> <p><span>6. Risk, Issue & Dependency Management</span></p><br> <ul>
<li><span>Maintain centralized portfolio-level risk and issue registers.</span></li>
<li><span>Identify and manage inter-project dependencies.</span></li>
<li><span>Ensure timely escalation and resolution of critical risks and issues.</span></li>
</ul> <p><span>7. Tools, Systems & Data Management</span></p><br> <ul>
<li><span>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</span></li>
<li><span>Ensure data accuracy, consistency, and integrity across systems.</span></li>
<li><span>Promote adoption of PMO tools and best practices through training and support.</span></li>
</ul> <p><span>8. Continuous Improvement & PMO Maturity</span></p><br> <ul>
<li><span>Identify opportunities to improve PMO efficiency and maturity.</span></li>
<li><span>Benchmark against industry best practices and implement enhancements.</span></li>
<li><span>Support audits, assessments, and maturity evaluations.</span></li>
</ul> <p><span>9. Mentoring & Capability Building</span></p><br> <ul>
<li><span>Mentor and guide junior Project Managers and PMO team members.</span></li>
<li><span>Support training initiatives and knowledge-sharing programs.</span></li>
<li><span>Contribute to fostering a high-performance and collaborative PMO culture.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br>
<ul>
<li><span>Bachelor’s degree in Business Administration, Project Management, IT, or a related field.</span></li>
<li><span>Minimum 5–8 years of experience in PMO, project/program management, or portfolio management.</span></li>
<li><span>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</span></li>
<li><span>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br>
<ul>
<li><span>Strong analytical and problem-solving skills.</span></li>
<li><span>Excellent reporting and data visualization capabilities.</span></li>
<li><span>Effective stakeholder management and communication skills.</span></li>
<li><span>High attention to detail and organizational skills.</span></li>
<li><span>Ability to work in a fast-paced, multi-project environment.</span></li>
<li><span>Mentoring capabilities.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p>
<p> <strong>Job Type:</strong> Full-time</p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong> </strong> </p>
<p>1. Portfolio & Governance Support</p>
<p> </p>
<ul>
<li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li>
<li>Ensure adherence to PMO governance frameworks, policies, and standards.</li>
<li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Maintain and continuously enhance PMO processes, templates, and tools.</li>
</ul>
<p> </p>
<p>2. Project Oversight & Delivery Assurance</p>
<p> </p>
<ul>
<li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li>
<li>Conduct periodic project health checks and governance audits.</li>
<li>Identify risks and issues proactively and escalate with mitigation recommendations.</li>
</ul>
<p> </p>
<p>3. Reporting & Executive Insights</p>
<p> </p>
<ul>
<li>Develop and maintain portfolio dashboards and executive-level reports.</li>
<li>Consolidate project updates into clear, actionable insights for leadership.</li>
<li>Prepare reports and presentations for steering committees and executive meetings.</li>
</ul>
<p> </p>
<p>4. Resource & Capacity Management</p>
<p> </p>
<ul>
<li>Support resource planning and allocation across projects and programs.</li>
<li>Monitor resource utilization and highlight over- or under-allocation risks.</li>
<li>Collaborate with functional managers to ensure optimal workforce capacity.</li>
</ul>
<p> </p>
<p>5. Financial Tracking & Benefits Realization</p>
<p> </p>
<ul>
<li>Monitor project budgets, forecasts, and actual expenditures.</li>
<li>Ensure financial governance, accuracy, and cost control discipline.</li>
<li>Track and report benefits realization against approved business cases.</li>
</ul>
<p> </p>
<p>6. Risk, Issue & Dependency Management</p>
<p> </p>
<ul>
<li>Maintain centralized portfolio-level risk and issue registers.</li>
<li>Identify and manage inter-project dependencies.</li>
<li>Ensure timely escalation and resolution of critical risks and issues.</li>
</ul>
<p> </p>
<p>7. Tools, Systems & Data Management</p>
<p> </p>
<ul>
<li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li>
<li>Ensure data accuracy, consistency, and integrity across systems.</li>
<li>Promote adoption of PMO tools and best practices through training and support.</li>
</ul>
<p> </p>
<p>8. Continuous Improvement & PMO Maturity</p>
<p> </p>
<ul>
<li>Identify opportunities to improve PMO efficiency and maturity.</li>
<li>Benchmark against industry best practices and implement enhancements.</li>
<li>Support audits, assessments, and maturity evaluations.</li>
</ul>
<p> </p>
<p>9. Mentoring & Capability Building</p>
<p> </p>
<ul>
<li>Mentor and guide junior Project Managers and PMO team members.</li>
<li>Support training initiatives and knowledge-sharing programs.</li>
<li>Contribute to fostering a high-performance and collaborative PMO culture.</li>
</ul>
<p> </p>
<p> <strong>Qualifications:</strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li>
<li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li>
<li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li>
<li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li>
</ul>
<p> </p>
<p> <strong>Skills:</strong> </p>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent reporting and data visualization capabilities.</li>
<li>Effective stakeholder management and communication skills.</li>
<li>High attention to detail and organizational skills.</li>
<li>Ability to work in a fast-paced, multi-project environment.</li>
<li>Mentoring capabilities.</li></ul></div></section>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl"><p style="text-align:right;"><b><span><span>Description of the required service:</span></span></b></p>
<p style="text-align:right;"><b><span>Monitoring and operating production lines and equipment during the operational process to ensure the safety of personnel and equipment, product quality, and achievement of target quantities</span><span>.</span></b></p>
<p style="text-align:right;"><b><span><span>Tasks and responsibilities:</span></span></b></p>
<ol>
<li style="text-align:right;"><b><span>Ability to safely operate and monitor equipment to ensure its longevity, in accordance with approved procedures and instructions</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Sufficient experience to monitor the operation of equipment and production lines</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Monitor product during production and provide service directly according to supervisor of control, production supervisor, and plant management recommendations, ensuring acceptable quality per approved specifications</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Diagnose mechanical faults and report them promptly, and be able to safely hand over equipment for maintenance</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Ability to diagnose equipment while operating and report any malfunctions affecting its performance</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Read operating instructions and general safety publications and implement their requirements</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Maintain the safety of people and equipment to ensure no injuries occur</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Effective and safe use of hand tools and equipment, keeping them in good and clean condition after use</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Adherence to quality, environment, health, and safety standards by applying company policies, regulations, and related ISO procedures</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Ensure cleanliness and order at the work site (housekeeping), and comply with safety regulations, especially after shift ends</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Follow safety rules and regulations according to company instructions and supervisor directions, with commitment to wear personal protective equipment and follow safety guidance</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Prepare reports and record readings at the work site, in addition to taking necessary samples to verify operational performance</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Perform any other tasks assigned by the immediate supervisor</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Maintain company properties and report any misuse or security incident that may harm the company</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Deal with colleagues and all personnel within the company according to the ethics and conduct specified in company instructions</span><span>.</span></b></li>
<li style="text-align:right;"><b><span>Provide service according to company needs, whether on a morning shift or rotating shifts, at any site determined by plant management or production management or company management</span><span>.</span></b></li>
</ol></div> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Certification / diploma </div>
</div>