Cyber Security Engineer Jobs in Jordan

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API-based system integration.<br> Experience designing and delivering production grade AI or data-driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p> <h4>Preferred qualifications:</h4> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> <h4>Soft skills & professional competencies</h4> <li>Strong analytical and problem-solving skills.</li> <li>Excellent documentation and technical reporting capabilities.</li> <li>Ability to work under pressure and manage high-risk infrastructure changes.</li> <li>Effective communication with technical and non-technical stakeholders.</li> <h4>Education & certifications (preferred)</h4> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> <h4>Soft skills & professional competencies</h4> <li>Strong analytical and problem-solving skills.</li> <li>Excellent documentation and technical reporting capabilities.</li> <li>Ability to work under pressure and manage high-risk infrastructure changes.</li> <li>Effective communication with technical and non-technical stakeholders.</li> <h4>Education & certifications (preferred)</h4> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures &amp; fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding the department and the importance of cleanliness and hygiene and take action when needed.</li><li>Knowledge of the IKEA product range, including service products.</li><li>Understanding of customer behaviour.</li><li>Knowledge of working methods according to work focus</li><li>Good at creating satisfied customers.</li><li>Enthusiastic and able to work with others in a team.</li><li>Ability to organize your own work and make efficient use of your time.</li><li>Ability to work with a high sense of urgency.</li><li>Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</li><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br>&nbsp;</p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p> <h4>Role responsibilities</h4> <ul> <li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li> <li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li> <li>Architect Agentforce solutions, including:<br>   - Agents and sub-agents<br>   - Topics<br>   - Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>   - Instructions and orchestration</li> <li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li> <li>Design scalable Salesforce platform architectures, including:<br>   - Data model<br>   - Sharing and visibility model<br>   - Security architecture</li> <li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li> <li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li> <li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li> <li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li> <li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li> <li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li> <li>Strong understanding of Agentforce architecture, including:<br>   - Agents<br>   - Sub-agents<br>   - Topics<br>   - Actions<br>   - Instructions<br>   - Orchestration</li> <li>Experience facilitating AI use case discovery and designing agent care plans.</li> <li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>   - Data modelling<br>   - Batch and streaming ingestion<br>   - Data harmonisation<br>   - Identity resolution</li> <li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>   - Vector databases<br>   - Embedding and chunking strategies<br>   - Retrieval optimisation<br>   - Grounding using Data Cloud and external knowledge sources</li> <li>Strong Salesforce platform architecture experience covering:<br>   - Data modelling<br>   - Security architecture<br>   - Sharing and visibility model (OWD, Roles, Sharing Rules)</li> <li>Advanced development skills in:<br>   - Apex<br>   - Lightning Web Components (LWC)<br>   - Salesforce Flow</li> <li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li> <li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li> <li>Understanding of the Agentforce consumption model.</li> <li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li> </ul> <h4>Nice to have</h4> <ul> <li>Knowledge of Model Context Protocol (MCP).</li> <li>Experience with Agent-to-Agent (A2A) integration patterns.</li> <li>Experience designing headless Salesforce architectures.</li> <li>Agentblazer Legend status.</li> <li>Agentforce FDE Ready Practitioner accreditation.</li> </ul> <h4>Preferred Salesforce certifications</h4> <ul> <li>Salesforce Application Architect</li> <li>Salesforce Data Cloud Consultant</li> <li>Salesforce Agentforce Specialist</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote engagement.</li> <li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li> <li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li> <li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li> </ul></p><p></p>

<p><br></p><p><strong>Job Summary</strong></p><p>The Office Manager (OM) serves as the principal operational focal point for the combined office and is expected to provide impartial, responsive, and coordinated support to both Resident Representative Offices. These positions take responsibility for every aspect of an assignment by acting independently and professionally and creating and promoting collaboration, high quality work, and team development. They think strategically and actively contribute to and support the delivery of the Head of Office s agendas. The Office Manager for administrative purposes and in accordance with Workday requirements, reports to the Resident Representative for Jordan. While the Resident Representative for Jordan retains primary responsibility for engagement with Jordanian authorities, both Resident Representatives are key stakeholders in the Office Manager s work and share responsibility for effective office and staff management. Under the supervision of the Head of Offices, the selected candidate will support program objectives by managing the resident mission s workflow, workload, and support systems. They will have interactions with employees at all levels throughout the office, visiting IMF missions, Senior level officials (internal/external), donors, civil society, academia, business, and other resident missions.</p><p><strong>Duties and Responsibilities</strong></p><p>Within the limits of delegated authority, the Office Manager (OM) undertakes the following duties and responsibilities:</p><ul><li>Provides comprehensive administrative and/or executive support to the Head of Office and the Resident Representative for Iraq/Yemen.</li><li>Leads and guides employees within the office on administrative and ad hoc issues.</li><li>Ensures smooth operation of office support work and related systems. Manages and leads office support employees.</li><li>Acts as the security focal point, responsible for all security and employee safety.</li><li>Supervises/manages preparation and coordination of all logistical arrangements with respect to domestic/international travel, visa support for incoming missions and conferences workshops, etc.</li><li>Has primary responsibility for coordination of office technology and its application and identifies and assists in the resolution of a wide range of technology-related problems (hardware, software, and communication). Facilitates the exchange of IT information within the office.</li><li>Establishes and maintains an effective network of contacts with government officials, donors, civil society, academia, business, headquarters, and other resident missions. Works with COM employees in the development/maintenance of IMF RR Country web site.</li><li>Manages human resource (HR) actions, e.g., recruitment and training, and participates and contributes to the preparation of employees plans and employees performance process as appropriate.</li><li>Plays a leadership role in planning and monitoring the office work program, budget, administrative processes, and employees. Processes and follows up on all budget-related issues, e.g., consultant contracts, travel arrangements, payment requests, etc.</li><li>Manages all payments under the office s budget. This includes managing staff and supplier information in the Corporate Banking Solution (CBS), ensuring correct banking information is provided, and entering claims in the CBS for the approval of the Director and processing by FIN, ensuring timeliness of payments, accurate calculation of the amounts, and adequate supporting documentation.</li><li>Monitors the bank account ensuring all payments processed through local accounts are timely recorded in the Fund s accounting system and the balances on the accounts agree to Fund s records, fees charged by the local bank are in compliance with the fee schedule under the signed banking agreement, and balance is sufficient to cover upcoming payments and has a buffer for contingency purposes.</li><li>Manages petty cash for the office. This includes compliance with controls over handling cash, monthly petty cash count, and reconciliation with the record of petty cash in the Fund s accounting system.</li><li>Prepares and tracks purchase and payment vouchers as well as assist in the preparation of tender bids and vendor evaluation.</li><li>Supports periodic financial audits of the records and performing ad hoc financial analysis.</li><li>Acts as a conduit between management and other employees.</li><li>Performs other duties as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>A bachelor s degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.</li></ul><p><strong>Skills:</strong></p><ul><li>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.</li><li>Interpersonal skills: the ability to work well with others.</li><li>Knowledge of finance and budget systems.</li><li>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in oral and written Arabic is required. Proficiency in English is also essential.</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.<br><br>Skills:<br>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.<br>Interpersonal skills: the ability to work well with others.<br>Knowledge of finance and budget systems.<br>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).<br><br>Language Requirements<br>Fluency in oral and written Arabic is required. Proficiency in English is also essential.

<p><h4>Description</h4> <p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p> <h4>Responsibilities:</h4> <ul> <li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li> <li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li> <li>Support workstation setup, system configuration, and software deployment tasks.</li> <li>Accurately record all incidents, service requests, solutions, and procedures.</li> <li>Keep knowledge base articles updated to enhance end-user efficiency.</li> <li>Work closely with other IT teams to escalate and track complex technical issues.</li> <li>Uphold excellent customer service, professionalism, and clear communication at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li> <li>2 to 5 years of experience in helpdesk or technical support positions.</li> <li>In-depth understanding of Windows and Linux operating systems.</li> <li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li> <li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li> <li>Strong problem-solving abilities along with excellent communication skills.</li> <li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li> <li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li> <li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li> </ul> <h4>Benefits</h4> <ul> <li>Bonus</li> <li>Medical insurance</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is looking for a proactive, customer-focused Helpdesk L1/L2 Engineer to deliver technical support and resolve incidents for end users. This position emphasizes providing prompt assistance, addressing hardware and software problems, and escalating more complex issues to advanced support levels when required.</p> <h4>Responsibilities:</h4> <ul> <li>Quickly respond to service requests and incidents received via phone, email, or ticketing system.</li> <li>Diagnose and fix hardware, software, network, and application problems at Level 1 and Level 2 support tiers.</li> <li>Support workstation setup, system configuration, and software deployment tasks.</li> <li>Accurately record all incidents, service requests, solutions, and procedures.</li> <li>Keep knowledge base articles updated to enhance end-user efficiency.</li> <li>Work closely with other IT teams to escalate and track complex technical issues.</li> <li>Uphold excellent customer service, professionalism, and clear communication at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>A bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.</li> <li>2 to 5 years of experience in helpdesk or technical support positions.</li> <li>In-depth understanding of Windows and Linux operating systems.</li> <li>Experience with supporting Microsoft Office 365, endpoint security solutions, and frequently used business applications.</li> <li>Knowledge of ticketing systems and IT Service Management (ITSM) processes.</li> <li>Strong problem-solving abilities along with excellent communication skills.</li> <li>Capacity to manage multiple tasks simultaneously and perform efficiently under pressure in a dynamic environment.</li> <li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP is an advantage.</li> <li>Possession of relevant certifications like CompTIA A+, CompTIA Network+, or ITIL Foundation is beneficial.</li> </ul> <h4>Benefits</h4> <ul> <li>Bonus</li> <li>Medical insurance</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>AWS Cloud Engineer (Remote – Jordan)</p><p><br></p><p>We are hiring AWS Cloud Engineers to join our managed services team supporting enterprise clients in Europe. You will operate and develop internet-facing applications on AWS in a 24/7 model.</p><p><br></p><p>What you'll do:</p><p>• Operate and monitor AWS-based applications (EC2, VPC, Route 53, S3)</p><p>• Handle incidents under strict SLAs (15-min pickup, 30-min response, 2-hr resolution)</p><p>• Build and maintain Infrastructure as Code (CloudFormation, CDK, or Terraform)</p><p>• Monthly patching, backup &amp; restore, disaster recovery</p><p>• Maintain operational documentation (runbooks, recovery plans)</p><p>• Support platform services: Control Tower, Security Hub, GuardDuty, Transit Gateway, IAM</p><p>• Antivirus management (Trend Micro Cloud One)</p><p><br></p><p>What you bring:</p><p>• Valid AWS certification (Solutions Architect Associate or higher)</p><p>• Hands-on AWS experience (minimum 2 years)</p><p>• Infrastructure as Code skills (CloudFormation, CDK, or Terraform)</p><p>• Strong Linux administration skills</p><p>• Monitoring &amp; ticketing experience (any tools — we'll train on ours)</p><p>• Fluent English (written &amp; spoken)</p><p>• Willingness to participate in 24/7 on-call rotation</p><p><br></p><p>Nice to have:</p><p>• AWS Solutions Architect Professional or Security Specialty</p><p>• ITIL knowledge</p><p>• Experience in regulated industries (insurance/finance)</p><p>• Nextcloud experience</p><p><br></p><p>What we offer:</p><p>• Competitive salary (well above local market)</p><p>• 24/7 standby compensation on top of base pay</p><p>• Long-term engagement (12 months, renewable)</p><p>• Work with enterprise-grade European clients</p><p>• Remote from Jordan</p><p><br></p><p>Start: Q1 2027</p><p>Type: Full-time contractor</p><p>Location: Remote (Jordan)</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>AWS EC2, AWS VPC, AWS Route 53, AWS S3, AWS IAM, AWS Control Tower, AWS Security Hub, AWS GuardDuty, AWS Transit Gateway, AWS Network Firewall, AWS Organizations, AWS CloudFormation, AWS CDK, Terraform, Infrastructure as Code, Linux Administration, 24/7 Operations, Incident Management, SLA Management, Monitoring, Site24x7, ServiceNow, Trend Micro Cloud One, Backup &amp; Restore, Disaster Recovery, Patching, CI/CD, Python, Bash Scripting, ITIL, Security Best Practices, CIS Benchmark, Nextcloud, Runbook Documentation</p></div>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p><h4>Position summary</h4> <p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>