Cyber Security Engineer Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>REQUIREMENTS</h3><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Project Engineer ensures that projects are completed in a safely manner and meets the project objectives through planning and scheduling, resource allocation and management, cost control, technical direction, compliance with quality standards and procedures. Assists the Project Manager in overseeing the Operational Management areas: Human Resource Management, Project Planning, Cost Management, Time Management, Quality Management, Contract Administration, Safety Management, Subcontract management, Material Procurement and Management of all Projects System Assembly</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Manage and oversee projects from conception to completion, ensuring adherence to schedules, budgets, and quality standards.</p><br> <p>Coordinate with architects, engineers, contractors, and subcontractors to develop project plans, specifications, and timelines.</p><br> <p>Supervise activities on-site, including scheduling labor, materials, and equipment to ensure efficient project execution.</p><br> <p>Monitor project progress, identifying potential delays, risks, and issues, and implementing corrective actions as necessary.</p><br> <p>Conduct regular inspections and quality control checks to ensure compliance with design specifications and regulatory requirements.</p><br> <p>Prepare and review project documentation, including contracts, change orders, and progress reports, to maintain accurate records.</p><br> <p>Communicate regularly with clients, stakeholders, and project teams to provide updates on project status, milestones, and deliverables.</p><br> <p>Manage project budgets and expenditures, tracking costs and forecasting expenses to ensure financial objectives are met.</p><br> <p>Identify opportunities for process improvements and efficiencies to enhance project delivery and outcomes.</p><br> <p>Ensure compliance with safety regulations and promote a culture of safety awareness among project teams and subcontractors.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>n-depth understanding of construction principles, methods, and materials.</p><br> <p>Proficiency in project management software and tools for scheduling, budgeting, and documentation.</p><br> <p>Strong communication skills to effectively liaise with stakeholders, subcontractors, and project teams.</p><br> <p>Problem-solving abilities to address challenges and obstacles encountered during project execution.</p><br> <p>Leadership skills to effectively manage teams and coordinate construction activities on-site.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Contingency Workforce Management L3<br>Commercial &amp; Residential Construction L3<br>Project Planning L3<br>Construction Budgeting L3<br>Project Management L3<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA)<br>Bachelor's Degree in Civil Engineering or any related field<br><br><br><br> </div>

<p><h4>Description</h4> <p>Manual & automation QA engineer</p> <p>We're looking for a skilled QA engineer who's equally comfortable crafting detailed test plans by hand and building robust automation frameworks. You'll ensure that every feature we ship meets the highest quality bar — including our growing suite of AI-powered capabilities.</p> <h4>Our stack</h4> <p><strong>Test automation:</strong> Playwright / Cypress<br> <strong>Unit & integration:</strong> Jest / Pytest<br> <strong>API testing:</strong> REST & GraphQL<br> <strong>Database:</strong> PostgreSQL<br> <strong>DevOps:</strong> CI/CD pipelines, GitHub Actions, AWS<br> <strong>AI:</strong> AI agents / LLMs (non-deterministic testing)</p> <h4>What you'll do</h4> <ul> <li>Design, write, and maintain manual test plans and test cases for features across the full product</li> <li>Build and scale automation frameworks for regression, integration, and end-to-end testing</li> <li>Test AI-powered features including LLM outputs, agent behavior, and model responses for accuracy, safety, and consistency</li> <li>Collaborate closely with developers and product managers to shift QA left in the development lifecycle</li> <li>Define and track quality metrics, identify risk areas, and surface issues early before they reach production</li> <li>Develop evaluation strategies for non-deterministic systems — including prompt variation testing and output validation pipelines</li> <li>Participate in sprint planning and retrospectives as the quality voice on the team</li> </ul> <h4>What we're looking for</h4> <ul> <li>2+ years of professional experience in software quality assurance, covering both manual and automation testing</li> <li>Hands-on experience testing AI agents, LLM-powered features, or ML models — understanding their non-deterministic nature is a must</li> <li>Proficiency in at least one modern automation framework (Playwright, Cypress, Selenium, or equivalent)</li> <li>Strong API testing skills using tools like Postman, REST Assured, or similar</li> <li>Experience working in agile environments with CI/CD pipelines and integrated test gates</li> <li>A methodical, curious mindset — you find edge cases others miss, and you document everything clearly</li> <li>Solid communication skills to write clear bug reports, test documentation, and quality summaries</li> </ul> <h4>Bonus points if you…</h4> <ul> <li>Have experience evaluating agentic workflows, multi-step reasoning chains, or RAG pipelines</li> <li>Have worked with LLM evaluation frameworks like RAGAS, LangSmith, or Promptfoo</li> <li>Use AI coding tools like Cursor or Claude in your daily QA workflow — we actively encourage it</li> <li>Have built custom eval harnesses or synthetic test data generators using LLMs</li> </ul> <h4>AI-first culture</h4> <p>We don't just build AI — we test it rigorously. Our QA engineers use Cursor and Claude to move faster, write better test cases, and automate the repetitive work. If you're already approaching quality assurance with AI tools in hand, you'll feel right at home.</p></p><p></p>

<p><h4>Description</h4> <p>Manual & automation QA engineer</p> <p>We're looking for a skilled QA engineer who's equally comfortable crafting detailed test plans by hand and building robust automation frameworks. You'll ensure that every feature we ship meets the highest quality bar — including our growing suite of AI-powered capabilities.</p> <h4>Our stack</h4> <p><strong>Test automation:</strong> Playwright / Cypress<br> <strong>Unit & integration:</strong> Jest / Pytest<br> <strong>API testing:</strong> REST & GraphQL<br> <strong>Database:</strong> PostgreSQL<br> <strong>DevOps:</strong> CI/CD pipelines, GitHub Actions, AWS<br> <strong>AI:</strong> AI agents / LLMs (non-deterministic testing)</p> <h4>What you'll do</h4> <ul> <li>Design, write, and maintain manual test plans and test cases for features across the full product</li> <li>Build and scale automation frameworks for regression, integration, and end-to-end testing</li> <li>Test AI-powered features including LLM outputs, agent behavior, and model responses for accuracy, safety, and consistency</li> <li>Collaborate closely with developers and product managers to shift QA left in the development lifecycle</li> <li>Define and track quality metrics, identify risk areas, and surface issues early before they reach production</li> <li>Develop evaluation strategies for non-deterministic systems — including prompt variation testing and output validation pipelines</li> <li>Participate in sprint planning and retrospectives as the quality voice on the team</li> </ul> <h4>What we're looking for</h4> <ul> <li>2+ years of professional experience in software quality assurance, covering both manual and automation testing</li> <li>Hands-on experience testing AI agents, LLM-powered features, or ML models — understanding their non-deterministic nature is a must</li> <li>Proficiency in at least one modern automation framework (Playwright, Cypress, Selenium, or equivalent)</li> <li>Strong API testing skills using tools like Postman, REST Assured, or similar</li> <li>Experience working in agile environments with CI/CD pipelines and integrated test gates</li> <li>A methodical, curious mindset — you find edge cases others miss, and you document everything clearly</li> <li>Solid communication skills to write clear bug reports, test documentation, and quality summaries</li> </ul> <h4>Bonus points if you…</h4> <ul> <li>Have experience evaluating agentic workflows, multi-step reasoning chains, or RAG pipelines</li> <li>Have worked with LLM evaluation frameworks like RAGAS, LangSmith, or Promptfoo</li> <li>Use AI coding tools like Cursor or Claude in your daily QA workflow — we actively encourage it</li> <li>Have built custom eval harnesses or synthetic test data generators using LLMs</li> </ul> <h4>AI-first culture</h4> <p>We don't just build AI — we test it rigorously. Our QA engineers use Cursor and Claude to move faster, write better test cases, and automate the repetitive work. If you're already approaching quality assurance with AI tools in hand, you'll feel right at home.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><p>شركة بدابوق عن توفر الشواغر التالية للعمل في فرع الشركة الكائن في شارع المواصفات والمقاييس:</p><p><br></p><p>? مدير عام</p><p>يشترط التمتع بالجديّة والالتزام والقدرة على العمل ضمن فريق، وتُفضل الخبرة في المجال للوظائف التخصصية.</p><p><br></p></div> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><div dir="rtl"><p>1. الإشراف الإداري والتشغيلي اليومي</p><ul><li>إدارة ومتابعة سير العمل اليومي وضمان الالتزام بالأنظمة واللوائح.</li><li>تنسيق العمل والربط بين الأقسام المختلفة (قسم المببيعات، قسم التصميم والتطوير، وقسم الصيانة).</li><li>توزيع المهام على الموظفين ومتابعة إنتاجيتهم والتزامهم بالخطة الموضوعة.</li></ul><p>2. تطوير المببيعات والخطط التسويقية</p><ul><li>الإشراف المباشر على فريق المببيعات (موظفين وموظفات) ووضع مستهدفات بيعية (<b>KPIs / Targets</b>) واضحة لهم.</li><li>متابعة جودة خدمة العملاء وحل أي مشكلات تواجه الزبائن لضمان الحفاظ على السمعة التجارية للشركة.</li><li>دراسة السوق المحلي في الأردن والمناطق المحيطة لتطوير استراتيجيات تزيد من الحصة السوقية والأرباح.</li></ul><p>3. إدارة الجوانب المالية والتقارير</p><ul><li>مراقبة المصاريف التشغيلية للفرع وضمان تحقيق الأهداف المالية ومعدلات الربحية المطلوبة.</li><li>إعداد تقارير دورية (أسبوعية/شهرية) ترفع لك مباشرة، تشمل أداء المببيعات، التحديات، والحلول المقترحة.</li></ul><p>4. الإشراف على الموارد البشرية والتقييم</p><ul><li>تقييم أداء الموظفين بشكل مستمر، وتحديد احتياجاتهم التدريبية، وتحفيزهم لرفع كفاءة العمل.</li><li>المشاركة في عمليات التوظيف واختيار الكفاءات الجديدة للفرع بالتنسيق معك.</li></ul><p>5. متابعة الأصول والخدمات اللوجستية</p><ul><li>الإشراف على مهندس الصيانة لضمان جاهزية الفرع، سلامة الأجهزة، والمعدات، واستمرارية العمل دون انقطاع.</li></ul><p><br></p></div></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Career Level:</strong> Junior to Middle (Administrative) / Middle to Senior (Executive)</p></li><li><p><strong>Location: Amman</strong></p></li><li><p><strong>Nationality:</strong> Any</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 2-4 years for Administrative Assistant, 4-8 years for Executive Assistant with specific executive support experience</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 800</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation &amp; process control, industrial automation, elevators &amp; escalators, material handling &amp; lifting equipment, tools/meters/ power tools &amp; hardware, industrial electronics, electro-mechanical, marine, oil &amp; gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle clerical and secretarial tasks across multiple departments.</p></li><li><p>Manage documents, communications, and office supplies.</p></li><li><p>Support HR and recruiting processes, minor accounting, and digital marketing efforts.</p></li></ul><p><strong>B) Executive Support:</strong></p><ul><li><p>Direct support to the General Manager, including scheduling, communications, and project coordination.</p></li><li><p>Assist in strategic planning and execution of company policies.</p></li><li><p>Provide support in HR functions, financial oversight, and supply chain management.</p></li></ul><p><strong>C) General Administration:</strong></p><ul><li><p>Maintain high standards of administrative management.</p></li><li><p>Ensure smooth operation within the office and remotely.</p></li><li><p>Organize, manage, and update calendars, meetings, and reports.</p></li></ul><p><strong>D) Accounting/ Bookkeeping:</strong></p><ul><li><p>Minimum experience of 2 years in AP/AR, and Inventory.</p></li><li><p>Experience in Odoo, Zoho Books, and Zoho Inventory is a plus+</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Additional Qualifying Advantages: -</strong></p><ul><li><p>Accounts, Supply Chain Management, Logistics, or related field.</p></li><li><p>Experience with Zoho</p></li><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p></li></ul><br><p><strong>How to Apply:</strong></p><p>Jumpstart your career with us by:</p><ol type="1"><li><p><strong>Visiting </strong>our careers page at: <strong>career</strong>[dot]<strong>petrame</strong>[dot]<strong>com</strong></p></li><li><p><strong>Selecting</strong> the job opening</p></li><li><p><strong>Completing</strong> the application form.</p></li></ol><p><strong><em><u>Note: Only applications submitted through our website will be considered.</u></em></strong></p><br><p><strong>Other Opportunities:</strong></p><p>In addition to sales and business development roles, we are also looking for:</p><ul><li><p>Personal Assistant</p></li><li><p>Office Operations Manager</p></li><li><p>Zoho Accountant</p></li><li><p>Mechatronics Engineer</p></li><li><p>Service Engineers and Technicians</p></li><li><p>Calibration Engineers and Technicians</p></li><li><p>Technical Operations Supervisor / Officer</p></li><li><p>WordPress Developer</p></li><li><p>Website Admin / Webmaster</p></li><li><p>IT Project Coordinator</p></li><li><p>SEO Specialist</p></li><li><p>Procurement and Purchase Executive</p></li><li><p>Logistics Coordinator (Freight)</p></li><li><p>Tools Shop Manager</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>AI Trainer Location Irbid Jordan Job Type Full Time Onsite Language Requirement Arabic and English About the Role We are looking for a passionate and experienced AI Trainer to join our team in Irbid Jordan. The ideal candidate will have strong expertise in Artificial Intelligence Data Science and Machine Learning along with excellent teaching and communication skills. The role involves delivering practical and industry relevant training programs to adult learners and helping develop the next generation of AI professionals. Key Responsibilities Deliver training sessions on Artificial Intelligence Machine Learning Deep Learning Data Science Python Computer Vision Natural Language Processing and Large Language Models Develop training materials lesson plans assignments projects and assessments Customize training content based on learner skill levels and requirements Guide participants through hands on projects capstone assignments and real world AI use cases Provide technical feedback on coding assignments and project outcomes Monitor trainee progress and prepare performance reports Stay updated with the latest AI technologies tools and industry trends Collaborate with internal teams to improve training content and delivery Support learners in building AI portfolios GitHub repositories and practical projects Conduct mentoring sessions office hours and one on one coaching when required Requirements Bachelor degree in Computer Science Artificial Intelligence Data Science Software Engineering or a related field Minimum 4 years of experience in AI training teaching or technical instruction Strong practical knowledge of Python Pandas NumPy Scikit Learn TensorFlow and PyTorch Hands on experience with Machine Learning Deep Learning Natural Language Processing Large Language Models Computer Vision OpenCV Vision Language Models Data Science Data Analysis and MLOps fundamentals Excellent presentation classroom management and communication skills Ability to explain complex technical concepts to non technical audiences Experience training adult learners or corporate professionals is preferred Fluency in Arabic and English is required Ability to work onsite full time in Irbid Jordan<strong> </strong></p><br><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Skills Experience with Azure AI AWS SageMaker or Google Cloud AI Knowledge of Jupyter Notebook Google Colab Git and GitHub Experience in curriculum design and instructional content development Understanding of AI ethics responsible AI and AI governance Experience delivering bilingual training in Arabic and English Relevant certifications such as NVIDIA Deep Learning Institute Google Professional Machine Learning Engineer IBM Data Science Professional Certificate Microsoft Azure AI Engineer AI 102 or DeepLearning AI specializations are an advantage Candidates with published research technical articles or open source AI contributions will be preferred</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Description: This is a full-time remote role for a Senior Cost Control and Quantity Surveyor Engineer at BIMTEC. The role is responsible for managing quantity surveying activities, cost planning, budget control, and commercial reporting across multiple projects. The Senior Cost Control and Quantity Surveyor Engineer ensures accurate quantity take-offs, cost estimations, budget tracking, and financial analysis to support project delivery within approved budgets and timelines. The role also supports tendering, claims, variations, and project commercial performance while ensuring compliance with company policies, procedures, and contractual obligations. Responsibilities: Prepare detailed quantity take-offs from drawings, BIM models, and project documentation for estimation and cost planning purposes. Analyze tender documents, specifications, and contractual requirements during the bidding stage. Prepare and review Bills of Quantities (BOQ), cost estimates, and budget forecasts for projects. Monitor project costs, committed costs, and actual expenditures against approved budgets. Identify cost deviations, budget overruns, and commercial risks, and report findings to management. Develop and maintain cost control reports, dashboards, and financial performance summaries. Support preparation of monthly cost reports, revenue forecasts, and budget updates. Review subcontractor quotations, payment applications, and variation orders. Prepare and assess claims, variations, change orders, and commercial correspondence. Coordinate with project teams to ensure accurate progress measurement and cost allocation. Track resource utilization, production benchmarks, and cost performance across projects. Assist in preparing interim payment certificates and final account settlements. Provide commercial support to project managers regarding contract administration and cost-related matters. Support project audits by maintaining organized physical and digital cost records. Ensure all cost control and quantity surveying activities comply with company standards and contractual obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Civil Engineering, Quantity Surveying, Construction Management, or a related field.</li><li>Minimum 5 8 years of experience in Quantity Surveying and Cost Control within the construction or engineering industry.</li><li>Strong experience in quantity take-off, estimation, cost planning, and budget control.</li><li>Sound knowledge of contracts, claims, variations, and commercial management practices.</li><li>Proficiency in BOQ preparation and cost analysis.</li><li>Experience with BIM-based quantity extraction is highly preferred.</li><li>Strong analytical, reporting, and problem-solving skills.</li><li>Excellent communication and negotiation skills.</li><li>Advanced proficiency in Microsoft Excel and reporting tools.</li><li>Experience with ERP, cost control systems, or project management software is a plus.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Role Description:<br></span></p><br> <p>This is a full-time remote role for a <span>Senior Cost Control and Quantity Surveyor Engineer</span> at BIMTEC. The role is responsible for managing quantity surveying activities, cost planning, budget control, and commercial reporting across multiple projects. The Senior Cost Control and Quantity Surveyor Engineer ensures accurate quantity take-offs, cost estimations, budget tracking, and financial analysis to support project delivery within approved budgets and timelines. The role also supports tendering, claims, variations, and project commercial performance while ensuring compliance with company policies, procedures, and contractual obligations.</p><br> <p><span>Responsibilities:</span></p><br> <ul> <li>Prepare detailed quantity take-offs from drawings, BIM models, and project documentation for estimation and cost planning purposes.</li> <li>Analyze tender documents, specifications, and contractual requirements during the bidding stage.</li> <li>Prepare and review Bills of Quantities (BOQ), cost estimates, and budget forecasts for projects.</li> <li>Monitor project costs, committed costs, and actual expenditures against approved budgets.</li> <li>Identify cost deviations, budget overruns, and commercial risks, and report findings to management.</li> <li>Develop and maintain cost control reports, dashboards, and financial performance summaries.</li> <li>Support preparation of monthly cost reports, revenue forecasts, and budget updates.</li> <li>Review subcontractor quotations, payment applications, and variation orders.</li> <li>Prepare and assess claims, variations, change orders, and commercial correspondence.</li> <li>Coordinate with project teams to ensure accurate progress measurement and cost allocation.</li> <li>Track resource utilization, production benchmarks, and cost performance across projects.</li> <li>Assist in preparing interim payment certificates and final account settlements.</li> <li>Provide commercial support to project managers regarding contract administration and cost-related matters.</li> <li>Support project audits by maintaining organized physical and digital cost records.</li> <li>Ensure all cost control and quantity surveying activities comply with company standards and contractual obligations.</li> </ul> <p><span>Qualifications</span></p><br> <ul> <li>Bachelor’s degree in Civil Engineering, Quantity Surveying, Construction Management, or a related field.</li> <li>Minimum <span>5–8 years</span> of experience in Quantity Surveying and Cost Control within the construction or engineering industry.</li> <li>Strong experience in quantity take-off, estimation, cost planning, and budget control.</li> <li>Sound knowledge of contracts, claims, variations, and commercial management practices.</li> <li>Proficiency in BOQ preparation and cost analysis.</li> <li>Experience with BIM-based quantity extraction is highly preferred.</li> <li>Strong analytical, reporting, and problem-solving skills.</li> <li>Excellent communication and negotiation skills.</li> <li>Advanced proficiency in Microsoft Excel and reporting tools.</li> <li>Experience with ERP, cost control systems, or project management software is a plus.</li> <li>Ability to work independently and collaboratively in a fast-paced environment.</li> </ul> </div>

<p><h4>Job description</h4> <p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p> <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> <p><strong>Compensation range:</strong> $150,500 - $195,600</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>

<p><h4>Job description</h4> <p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p> <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> <p><strong>Compensation range:</strong> $150,500 - $195,600</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>

<strong>Overview</strong> <br> <br> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p>Food Service Shift Lead is responsible for monitoring local national employees. Provide supply movement support for the rations warehouse and water delivery distribution; support to include off-loading subsistence and supply items, removing delivered items from pallets and storing items per requirements. Responsible for the day-to-day food service operation to include preparation and service of food, sanitation, housekeeping, and special events in accordance with the performance work statement.</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Shall conduct food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall assist the DFAC Supervisor as required performing food service operations to include: cooking, food preparation, baking, serving, and replenishing food.</li> <li>Responsible for escorting/monitoring local national employees and vendors in accordance with the performance work statement for subsistence and water deliveries.</li> <li>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</li> <li>Shall assist the Storeroom and DFAC Supervisors as required to operate food service services 24/7/365.</li> <li>Comply with all applicable Government and corporate regulations, policies and procedures: AFI 34-239, Food Service Management Program, AFMAN 34-240, Food Service Program Management, and the Tri-Service Food Code.</li> <li>Follow HACCP procedures.</li> <li>Responsible for ensuring a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities, areas and grounds.</li> <li>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).</li> <li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Performs other duties as assigned.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Minimum Qualifications:</strong> </p> <p>Education/Certifications: </p> <ul> <li>Must have a High School diploma or equivalent. Associate Degree Preferred</li> <li>Must be certified or shall be willing to receive certification driving to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li> <li>Must have a current, valid US Passport and US or Local Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>A minimum of two (2) years of related work experience in food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and food service warehousing and storage procedures of perishable and non-perishable subsistence and shall be familiar with manual and automated supply accounting systems, policies and procedures. 1 year of supervisory experience.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be knowledgeable in Tri-Service Food Code, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p><br></p>

<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</strong> </p> <p> </p> <p>Dining Facility Supervisor is responsible for the day-to-day food service operation. DFAC Supervisors will food service operations to include preparation and service of food, sanitation, housekeeping, maintenance and repair and special events in accordance with the performance work statement.</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>The Dining Facility Supervisor shall be responsible for the issuance of daily work instructions, menu preparation, stores movement, preventative maintenance, quality, customer satisfaction and personnel and subcontractor safety and supervision.</li> <li>Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services.</li> <li>Shall assist the DFAC Manager as required and lead operations in absence of the DFAC Manager. Food service operation services are 24/7/365 to include: DFAC management, cooking, food preparation, baking, serving, replenishing food and providing support to storeroom operations.</li> <li>Ensure customer flow rate corresponds with the serving line flow rate.</li> <li>Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used.</li> <li>Shall ensure proper posting of the daily/weekly menus.</li> <li>Manage subcontractor performance with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs.</li> <li>Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels.</li> <li>Ensure that all employees are always in compliance with all established Safety Policies and Regulations.</li> <li>Direct and ensure that HACCP procedures are followed.</li> <li>Responsible for monitoring other local nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for ensuring precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Shall perform escort duties.</li> <li>Performs other duties and assignments as required.</li> <li>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Minimum qualifications</strong> </p> <p> <strong>Education/Certifications: </strong> </p> <ul> <li>Must have a High School diploma or equivalent, associate degree preferred.</li> <li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must have a current, valid US Passport and US or Local Driver s License.</li> <li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>A minimum of five (5) years of experience in commercial or military food service within the past 5 years, with one 1 year of experience working in a large food service operation, cafeteria style or multi-entr e menu service, performing facility attendant service and at least three (3) years of supervisory experience.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Must be proficient in Tri-Service Food Code, Food Safety Program AFI 34-239, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li> <li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li> <li>Must be able to work under pressure.</li> <li>Service oriented.</li> </ul> <p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p> <h4>TLS business unit overview</h4> <p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p> <h4>How you’ll contribute</h4> <p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p> <ul> <li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li> <li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li> <li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li> <li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li> <li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li> <li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li> <li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li> <li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li> <li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li> <li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li> <li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li> </ul> <h4>What you’ll bring</h4> <ul> <li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li> <li>Excellent communication (verbal and written) skills.</li> <li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li> <li>Technical knowledge and experience in evaluating tender responses are advantageous.</li> <li>Education: Bachelor's degree or equivalent.</li> <li>Years of experience: 4+ years in business development.</li> <li>Fluency in spoken and written English is essential.</li> <li>Previous experience in strategy consulting or management consulting is a plus.</li> <li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li> <li>Proficiency in Salesforce is an advantage.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overall Role Purpose:</strong><br><span>The Service Point Advisor is responsible for answering customer inquiries across the counter ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The Advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.</span><br><br><strong>Key activities</strong><br><span><strong>Customer:</strong></span><br><ul><li><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved</span></li><li><span>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action</span></li></ul><br><br><span><strong>Internal:</strong></span><br><ul><li><span>Follow customer service procedures as outlined in the manual to comply with the ISO/GSOP procedures and safe working practices</span></li><li><span>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times</span></li><li><span>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly</span></li></ul><br><br><span><strong>Process:</strong></span><br><ul><li><span>Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer</span></li><li><span>Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue</span></li><li><span>Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers</span></li><li><span>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit</span></li><li><span>Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders</span></li><li><span>Ensure all shipments are manifested by end of each shift and also ensure all documents and invoices pertaining to WPX shipments are imaged for quicker clearance at destination- CIA</span></li><li><span>Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day. The cash summary report needs to be reconciled for the cash collected for the shipments</span></li><li><span>delivered (Receiver Paid) or accepted at the counter</span></li></ul><br><br><br><span><strong>People Management:</strong></span><br><span>Provide follow up for the call center Advisors during off hours by tracking and tracing shipments in adherence to DHL’s network trace standards</span><br><br><span><strong>Skills / Qualifications:</strong></span><br><span>Problem Solving</span><br><span>Customer Orientation</span><br><span>Planning and Organizing</span><br><span>Decision Making</span><br><span>Results Orientation</span><br><span>Teamwork</span><br><span>Accountability</span><br><span>Communication Skills</span><br><span>Self-Management</span><br><span>Attention to Detail</span><br><br><strong>Experience</strong><br><span>Excellent verbal communication skills and interpersonal style</span><br><span>Excellent personal presentation, grooming and hygiene</span><br><span>Excellent organizational skills, including ability to prioritize workload</span><br><span>Ability to effectively contribute as a team member as part of a busy team</span><br><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span><br><span>Demonstrated ability to use initiative/judgement to solve job related issues</span><br><span>Good understanding of DHL Network</span><br><span>Strong problem-solving capability</span><br><span>Desire to get the job done</span><br><span>Passion to provide excellent Customer Service</span><br><span>Right first-time philosophy</span><br><span>Sound educational background with knowledge of the Service Industry, an added advantage</span><br><span>Working knowledge of Microsoft Word, Excel and Power Point.</span><br><span>Good oral and written communication skills – English &amp; Arabic preferable</span><br><span>Self-motivated individual capable of taking ownership and working independently</span><br><span>Tolerance for stress in a fast-paced working environment.</span><br><span>Excellent planning and organizing skills</span><br><span>Good team player</span><br><span>Adheres to policies and procedures</span><br><span>Possesses good relationship building and interpersonal skills</span><br><br><br><strong>Educational Qualifications</strong><br><span>Essential :Diploma Degree</span><br><span>Desired : BA degree </span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Crystalia Glass LLC is a U.<br>S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects.<br> For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation.<br> With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.<br>S. As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team.<br> This is a full-time leadership position available either remotely or on-site at our Brooklyn, New York office.<br> The Role The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers .<br> Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects.<br> The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia.<br> Responsibilities 1.<br> Procurement operations Launch production by coordinating glass orders and ensuring the availability of required hardware and materials.<br> Plan inventory levels and forecast procurement needs.<br> Review technical drawings and specifications to prepare accurate material lists.<br> Verify dimensions, finishes, and quality requirements before placing orders.<br> Track engineering documentation and procurement changes throughout the project lifecycle.<br> Ensure procurement documentation and component orders are completed before production and container arrivals.<br> 2. Supplier management Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia .<br> Negotiate pricing, payment terms, and delivery schedules.<br> Manage purchasing activities for production, warehouse, and installation operations.<br> Monitor supplier performance and resolve quality, logistics, and delivery issues.<br> Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization.<br> 3. Cross-functional collaboration Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams.<br> Support engineering changes, material substitutions, and procurement planning.<br> Provide procurement expertise, material recommendations, and pricing information for projects.<br> Ensure purchased materials meet project specifications and technical documentation.<br> 4. Team leadership Lead, mentor, and develop a team of four Supply Engineers.<br> Assign tasks, prioritize workloads, and monitor project deadlines.<br> Conduct regular one-on-one meetings and provide coaching and performance feedback.<br> Review procurement documentation, material lists, and purchase orders prepared by the team.<br> Support engineers with complex sourcing challenges and supplier escalations.<br> Coordinate procurement activities with internal stakeholders across departments.<br> Drive continuous improvement initiatives and optimize procurement workflows.<br> Report progress, risks, and operational updates to the Chief Technical Officer.<br> Competitive salary based on experience.<br> Paid Time Off: 5 paid vacation days during the first year.<br> 15 paid vacation days annually starting from the second year.<br> Paid Sick Leave: 5 days per year.<br> Protected Time Off: 32 hours per year.<br> Why Join Crystalia Glass Join a growing U.<br>S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects.<br> Take ownership of a key operational function and help shape procurement processes as the company continues to scale.<br> Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth.<br> Work closely with executive leadership and have the opportunity to influence decisions and process improvements.<br> Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation.<br> Work on complex, high-quality custom projects for customers across the United States.<br> Collaborate with an international team and build relationships with suppliers across the U.<br>S., Europe, the Middle East, and Asia.<br> Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.<br> Bachelor’s degree in Engineering .<br> 3+ years of experience as a Procurement Engineer, Supply Engineer, or in a similar engineering procurement role on the US market.<br> Previous people management or team leadership experience.<br> Experience working with suppliers across international markets, including the United States, Europe, the Middle East, and Asia .<br> Experience with procurement, sourcing, and import/export of engineering or production materials.<br> Ability to read and interpret technical drawings and engineering documentation.<br> Proficiency in AutoCAD.<br> Proficiency in Microsoft Office, Google Workspace, and PDF tools.<br> Experience working with task management systems such as ClickUp or similar.<br> Fluent English is a must.<br> Fluent Russian will be a plus.<br> Personal qualities Confident and proactive leader.<br> Strong organizational and multitasking skills.<br> Excellent communication and stakeholder management skills.<br> Strong problem-solving and decision-making abilities.<br> High level of ownership and accountability.<br> Ability to work effectively in a fast-paced environment.<br> Work Location Remote or On-site — Brooklyn, New York.<br> Monday–Friday.<br> Working hours: 8:30 AM – 5:00 PM.<br></span> </div>

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p> <p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p> <p><strong>___________________________________________________________________________________________</strong></p> <p><strong><u>General duties</u></strong></p> <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Always respects and observes staff regulations and security rules</li> <li>Always professionally represent the ICRC</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p> <ul> <li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li> <li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li> <li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li> <li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li> <li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li> <li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li> <li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li> <li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li> <li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li> <li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li> <li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li> <li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li> <li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li> <li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li> <li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li> <li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li> <li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li> <li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li> <li>Undertakes archiving tasks in line with standard procedures.</li> <li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li> <li>Translates/interprets upon request for SYJ.</li> <li>Contributes to reporting and the collection of statistical data.</li> <li>Carries out administrative tasks relating to the follow-up of PFL activities.</li> <li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li> </ul> <p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p> <ul> <li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li> <li>Understands and supervises the Performance Management &amp; Development (PMD) activities for the assigned team.</li> <li>Makes sure that deadlines for the PMD cycle are met.</li> <li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li> <li>Organizes regular meetings with the Head of SYJ.</li> <li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li> <li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li> <li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li> </ul> <p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p> <ul> <li>University degree or equivalent in law, social science, international relations or related field.</li> <li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li> <li>Experience in RFL/tracing or Protection is a strong asset.</li> <li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li> <li>Staff management experience</li> <li>Ability to communicate empathically with affected populations.</li> <li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li> <li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li> <li>Proven technical skills in CRM and/or PROT 6 is an asset.</li> <li>Strong analytical abilities with a keen attention to detail.</li> <li>Case management and data management is a strong asset</li> </ul> <p><br> <strong><u>COMPETENCIES</u></strong></p> <ul> <li>PFL - policies, frameworks, guidelines and procedures</li> <li>Planning and Organizing</li> <li>Emotional Intelligence</li> <li>Coaching and mentoring</li> <li>Analytical thinking</li> <li>Humanitarian search methods and process</li> <li>Case Management in Protection</li> <li>Usage of Data in Protection</li> <li>Accountability to affected populations (Do no harm)</li> </ul> <p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: <strong>26^th August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26^th August 2026</strong></li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a resume in English will be considered.</li> <li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>

<p><h4>Company description</h4> <p>At Etihad, every interaction is an opportunity to inspire our guests and showcase the world-class hospitality that sets us apart. In this role, you will have the opportunity to influence service excellence, develop talent, and contribute to delivering extraordinary experiences for guests across our global network.</p> <h4>Job description</h4> <p>As a customer service officer, you will play a key role in delivering the exceptional service that defines the Etihad experience. Acting as a subject matter expert within our premium contact centre, you will support the team in creating seamless and memorable journeys for our most valued guests. Through coaching, operational leadership, and service excellence, you will help uphold Etihad's premium brand promise while driving high performance, customer satisfaction, and continuous improvement.</p> <h4>Accountabilities</h4> <ul> <li>Serve as the primary escalation point for complex, sensitive, or high-value guest interactions, providing effective resolutions while safeguarding the premium guest experience.</li> <li>Support and mentor premium guest relations agents by delivering ongoing coaching, guidance, and feedback to ensure consistently exceptional service quality, communication standards, and brand representation.</li> <li>Monitor operational performance and support the management of queues, service levels, productivity, and adherence to ensure a seamless and efficient guest experience.</li> <li>Personally manage priority guest requests, VIP interactions, and time-critical situations with professionalism, empathy, and discretion.</li> <li>Collaborate closely with internal stakeholders, including concierge, chauffeur services, airport operations, and other key business units, to deliver a connected and end-to-end premium travel experience.</li> <li>Analyse performance data, customer feedback, and operational trends to identify opportunities for improvement and recommend actions that enhance service delivery and guest satisfaction.</li> <li>Support the onboarding and continuous development of team members by sharing expertise, best practices, and updates on products, policies, fares, and service enhancements.</li> <li>Ensure data integrity across all systems while maintaining full compliance with company policies, quality standards, security requirements, and data protection regulations.</li> <li>Contribute to the evolution of the premium contact centre by supporting process enhancements, service innovations, knowledge management updates, and customer experience initiatives.</li> <li>Act as deputy to the premium contact centre supervisor when required, providing leadership support and ensuring operational continuity in a dynamic environment.</li> </ul> <h4>Qualifications</h4> <ul> <li>High school certificate required; diploma or bachelor's degree is an advantage.</li> <li>Previous experience in a contact centre, customer service, hospitality, aviation, or travel environment is essential.</li> <li>Proven ability to deliver exceptional customer experiences while handling a high volume of enquiries in a fast-paced environment.</li> <li>Experience supporting premium, VIP, or high-value customers is highly desirable.</li> <li>Strong communication skills and a passion for providing world-class service.</li> </ul> <h4>Additional information</h4> <p>We are looking for individuals who are passionate about creating memorable guest experiences and thrive in a customer-focused environment. You bring a positive attitude, strong problem-solving skills, and a commitment to delivering service excellence in every interaction, while embodying the values and hospitality that define the Etihad brand.</p> <p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p> <h4>Recruitment fraud alert</h4> <p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>

<h4><strong><em><u>Note: this pertains to a temporary maternity replacement position between October 2026 - May 2027.&nbsp;Only candidates who submit a Cover Letter will be considered.</u></em></strong></h4> <h4>Job Description and Requirements</h4> <div class="ltr description_div"> <p><strong>Job Description and Requirements: Finance Officer&nbsp;</strong></p> <p><strong>Finance Officer - Jordan Office</strong><br> We are looking for an experienced, independent, and organized Finance Officer to join our team in Jordan — ideal starting date 1 October 2026, until 31 May 2027.</p> <p><strong>Who we are</strong><br> forumZFD (known as Pro Peace) is a German non-governmental organization established in 1996. It strives for a culture of non-violence, where conflicts are dealt with constructively with the goal of ensuring peace. With the help of qualified peace experts and the implementation of projects of the Civil Peace Service, forumZFD (Pro Peace) works on the development of non-violent conflict transformation methods and tools for dealing with violent conflicts.</p> <p>The forumZFD (Pro Peace) Jordan program started at the end of 2018 to support Jordanian CSOs and CBOs as partners in the fields of community development, conflict transformation, and peacebuilding.</p> <p>Furthermore, forumZFD (Pro Peace) implements programs in other countries in the Middle East, Western Balkans, Philippines, Cambodia, Germany, and Ukraine.</p> <p><strong>Your tasks and responsibilities</strong><br> Under the supervision of the Country Director, you will be responsible for all financial management and administration in the office.</p> <p><strong>Tasks include, but are not limited to:</strong></p> <ul> <li>Usage and reporting of in-country funds in accordance with existing forumZFD/Pro Peace, donor requirements and local laws.</li> <li>Report&nbsp;to head office (financial report).</li> <li>Control funds in accordance with existing forumZFD/Pro Peac&nbsp;and donor requirements.R:</li> <li>Supervise&nbsp;and retrieve&nbsp;external annual audit report.</li> <li>Revise and present financial documents in an accurate and timely manner.</li> <li>Check the eligibility of expenditures and prepare payments (service contracts, orders, invoices, delivery notes, contracting procedure, etc.).</li> <li>Prepare&nbsp;support documents and reporting on financial process of the office including the booking of expenses.</li> <li>Manage, record, monitor, and reconcile cash flow, including preparation of cash forecasts and liquidity planning.</li> <li>Ensure secure transfer and handling of cash withdrawn from the bank and safeguard all programme and project funds in accordance with organizational procedures.</li> <li>Supervise&nbsp;the Admin &amp; Logistics Assistant.</li> </ul> <p><strong>Your profile:</strong></p> <ul> <li>Bachelor’s degree in accounting, or related field.</li> <li>Minimum of 3 years of relevant experience in Finance &amp; Administration, preferably in an NGO or international organization.</li> <li>Strong organizational skills and attention to detail.</li> <li>Proficiency in Microsoft Office (Word, Excel, Outlook). The ideal candidate knows FundsPro.</li> <li>Ability to work independently and as part of a multicultural and multinational team.</li> <li>Fluent in English and Arabic, with excellent written and verbal communication skills.</li> <li>Valid driver’s license is an advantage.</li> <li>Commitment to equality, diversity, and non-violence.</li> </ul> <p><strong>Our offer:</strong></p> <ul> <li>Participation in an international organization with remuneration based on forumZFD (Pro Peace) local salary scales.</li> <li>Contributions to&nbsp;social security benefits&nbsp;and comprehensive medical insurance.</li> <li>A supportive, close-knit team with short communication lines.</li> <li>A flexible and dynamic work environment.</li> </ul> <p><strong>Start of assignment</strong><br> The preferred start date is 1 October 2026. The initial contract period runs until the end of May 2027.</p> <p>If you have <strong><u>questions</u></strong> regarding the vacancy, please contact nour.hamid@propeace.de.&nbsp;Applications send to this e-mail will not be considered.</p> <p>We look forward to receiving your application!</p>