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<p><h4>Job description & requirements</h4> <p><strong>Specialty:</strong> Home health<br> <strong>Discipline:</strong> RN<br> <strong>Start date:</strong> 07/06/2026<br> <strong>Duration:</strong> 13 weeks<br> <strong>Hours per week:</strong> 36 hours<br> <strong>Shift:</strong> 12 hours, days<br> <strong>Employment type:</strong> Travel</p> <h4>About Catalytic Solutions</h4> <p>At Catalytic Solutions, we’re redefining what healthcare staffing should feel like. We believe outstanding patient care begins with clinicians who feel supported, respected, and empowered. That’s why we combine personalized recruiter relationships with transparent, tech-driven processes that make every assignment simple, seamless, and rewarding.</p> <p>We partner with top healthcare systems nationwide to deliver high-quality travel nurses and allied professionals at competitive rates—while ensuring our clinicians earn industry-leading pay packages. Behind every placement is our experienced operations team handling compliance, credentialing, and communication so you can focus on delivering exceptional care.</p> <p>Catalytic Solutions—where clinicians thrive, partners trust us, and healthcare staffing gets smarter.</p> <h4>Join our team as an RN case manager in home health!</h4> <p><strong>Job description:</strong></p> <ul> <li>Full time, day shifts – embrace a work-life balance that complements your lifestyle.</li> <li>Become a key player: <ul> <li>Build meaningful relationships with patients and join a collaborative care team.</li> <li>Enjoy the autonomy of managing your caseload while having the support of a dedicated team.</li> </ul> </li> <li><strong>Locations available:</strong> <ul> <li>Bradford, VT</li> <li>Randolph, VT</li> <li>Springfield, VT</li> <li>White River Junction, VT</li> <li>Lebanon, NH</li> </ul> </li> <li><strong>Your role as an RN case manager:</strong> <ul> <li><strong>Patient care:</strong> Screen, evaluate, and treat patients while coordinating with interdisciplinary team members.</li> <li><strong>Care planning:</strong> <ul> <li>Develop and periodically review care plans in collaboration with patients, their families, and physicians.</li> <li>Ensure effective communication of care plans through case conferences.</li> </ul> </li> <li><strong>Ongoing assessment:</strong> Monitor clinical, functional, and emotional status to identify progress and challenges.</li> <li><strong>Education & support:</strong> Teach patients and caregivers self-care techniques while providing essential health guidance.</li> </ul> </li> <li><strong>Minimum qualifications:</strong> <ul> <li>Licensed registered nurse in Vermont and New Hampshire or hold an unencumbered compact license.</li> <li>Graduate of an accredited school of nursing.</li> <li>2 years of experience in home health.</li> </ul> </li> </ul> <h4>Why Catalytic Solutions (CatSol)</h4> <p>At CatSol, we connect dedicated therapists with rewarding assignments across the country. Enjoy competitive pay, seamless onboarding, and a supportive recruiter who’s with you every step of the way. Join us — where your expertise makes a difference every day!</p> <h4>Benefits</h4> <ul> <li>Benefits start day 1</li> <li>Sick pay</li> <li>Life insurance</li> <li>Referral bonus</li> <li>Health savings account</li> <li>Discount program</li> <li>Medical benefits</li> <li>Dental benefits</li> <li>Vision benefits</li> <li>Wellness and fitness programs</li> <li>License and certification reimbursement</li> <li>Pet insurance</li> </ul></p><p></p>

<p><strong>ORGANIZATION DESCRIPTION</strong></p> <p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p> <p><strong>POSITION DESCRIPTION</strong></p> <p>The Proposal Writing &amp; Business Development Manager leads Amideast Jordan’s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization’s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast’s market positioning and pursue new opportunities.</p> <p>The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast’s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast’s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth.</p> <p><strong>RESPONSIBILITIES</strong></p> <p><strong>Business Development &amp; Partnerships</strong></p> <ul> <li>Coordinate the development and implementation of business development plans in collaboration with the Country Director.</li> <li>Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue.</li> <li>Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners.</li> <li>Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities.</li> </ul> <p><strong>Proposal Development, Writing &amp; Knowledge Sharing</strong></p> <ul> <li>Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission.</li> <li>Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast’s expertise and client needs.</li> <li>Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures.</li> <li>Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity.</li> </ul> <p><strong>Organizational Contribution</strong></p> <ul> <li>Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives</li> <li>Undertake additional responsibilities as assigned by the Country Director.</li> </ul> <p><strong>QUALIFICATIONS AND SKILLS</strong></p> <p><strong><em>Required</em></strong></p> <p><strong>Education:</strong> Bachelor’s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</p> <p><strong>Professional Experience:</strong></p> <ul> <li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li> <li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li> <li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li> </ul> <p><strong>Technical Skills</strong></p> <ul> <li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li> <li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li> <li>Familiarity with Amideast’s technical areas, including education, workforce development, STEM, and youth programming.</li> <li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li> <li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li> <li>Ability to develop proposals and pitches for private sector companies.</li> </ul> <p><strong>Communication &amp; Interpersonal Skills</strong></p> <ul> <li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li> <li>Fluency in English required; proficiency in Arabic highly desirable.</li> <li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li> </ul> <p><strong>Personal &amp; Leadership Competencies</strong></p> <ul> <li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li> <li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li> </ul> <p><strong>WORK ENVIRONMENT</strong></p> <p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).</p> <ul> <li>Computer (laptop)</li> <li>Printer/Photocopier/Scanner/Fax</li> <li>Telephone</li> </ul> <p>Up to 70% business travel inside Jordan may be needed to support the Programs.</p> <p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p> <p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p> <p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p> <p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p> <p><strong>Please note only the shortlisted candidates will be contacted.</strong> <strong>Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>To further develop the Ocean Import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.</p><br><ul><li>Create and maintain an effective department organization chart, which is designed for flexibility and growth.</li><li>Prepare, execute, monitor and update the department business plan at regular intervals.</li><li>Monitor and improve key departmental productivity.</li><li>Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.</li><li>Have thorough knowledge of the Ocean Import product.</li><li>Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.</li><li>Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends.</li><li>Take an active role in the transition of new business/ updates to existing business.</li><li>Be open to implementing new system changes and enhancements into your department.</li><li>Grow department Revenue in line with District budget target and management expectations.</li><li>Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.</li><li>Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.</li><li>Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)</li><li>Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative</li><li>Assist supervisor and key staff with goal setting and monitoring development.</li></ul><br>Qualifications<br><ul><li>Minimum 7 years Expeditors’ or industry experience in the Jordanian Market</li><li>Minimum 3 years team management experience</li><li>Written and verbal communication skills</li><li>Listening skills</li><li>Leadership &amp; Emotional intelligence</li><li>Leading change &amp; Adaptability</li><li>Presentation skills</li><li>Analytical thinking &amp; Strategic Planning</li><li>Problem solving</li><li>English language proficiency</li><li>University or equivalent business qualifications</li></ul><br>Additional Information<br><p>Expeditors offers excellent benefits:</p><br><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Training and Personnel Development Program</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ready to sell cloud at scale across the region? CirrusGo is an Advanced AWS Partner looking for a commercially driven sales leader to own enterprise accounts across Jordan, KSA, and Bahrain - close high-value deals, build C-level relationships, and grow with one of the most trusted AWS practices in the market.</p><p><b>Job Summary</b></p><p>We are looking for a Senior Sales Account Manager to lead strategic cloud sales across Jordan, Saudi Arabia, and Bahrain , driving growth for our AWS cloud solutions portfolio . This is a high-impact role for a commercially strong professional who can manage complex enterprise accounts, open new markets, and build long-term client partnerships across the region.</p><p><b>Key Responsibilities</b></p><ul><li>Own and develop strategic accounts across Jordan, KSA, and Bahrain</li><li>Drive end-to-end sales cycles for AWS Cloud Migration, Modernization, AI &amp; Managed Services solutions</li><li>Identify, develop, and close high-value enterprise opportunities</li><li>Build and maintain executive-level relationships with key stakeholders</li><li>Lead commercial negotiations, pricing, and contract discussions</li><li>Develop regional account strategies and revenue growth plans</li><li>Collaborate with technical teams to design tailored cloud solutions</li><li>Deliver accurate forecasting, pipeline management, and reporting</li><li>Act as a regional commercial lead for cloud sales initiative</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, IT, Engineering, or a related field</li><li>5 7+ years of experience in B2B technology, cloud, or IT solution sales</li><li>Strong understanding of AWS cloud services solutions</li><li>Proven track record of achieving and exceeding sales targets in enterprise environments</li><li>Proven success in regional (GCC) sales environments with experience managing multi-country accounts (Jordan + KSA + Bahrain preferred)</li><li>Strong executive communication, presentation, negotiation, and stakeholder management skills</li><li>Ability to manage complex, high-value deals with long sales cycles and multiple stakeholders</li><li>Experience with CRM tools and pipeline management</li><li>Self-driven, results-oriented, and comfortable working independently across multiple markets</li><li>AWS Certifications (Solutions Architect Associate or Cloud Practitioner) strong advantage</li><li>Experience in cloud consulting, managed services, DevOps, or AI solutions sales strong advantage</li><li>Existing network and relationships in KSA and Bahrain enterprise markets strong advantage</li><li>Experience working with regional or multinational enterprise clients strong advantage</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business Understands financial opportunities by surveying restaurant demand. Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our MENA Insurance practice empowers some of the region s largest Insurance companies to solve their most complex business problems and transform their organizations.</p> <p> </p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the Insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest Insurance companies in MENA and find out why our clients value our insights and experience.</p> <p> </p> The Opportunity <br><p> </p> <p>EY Jordan is seeking an experienced Manager to join its Risk Consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management (ERM), Internal Controls, and Business Continuity Management.</p> Key Responsibilities <br><p> </p> Client Delivery <br><p> </p> <ul> <li>Lead and manage advisory engagements across Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management, Internal Controls, and Business Continuity Management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and Boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> </ul> Project Management <br><p> </p> <ul> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> </ul> Technical Leadership <br><p> </p> <ul> <li>Provide subject matter expertise in Internal Audit, Insurance Regulatory Compliance, Corporate Governance, and Enterprise Risk Management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY s technical excellence and quality standards.</li> </ul> Skills and Experience <br><p> </p> <p>Strong knowledge of Internal Audit Standards (IIA), Insurance Regulatory Frameworks, Corporate Governance, Enterprise Risk Management (COSO and ISO 31000), Internal Controls, Compliance Management, Business Continuity Management, Operational Risk Management, Three Lines Model, and Risk Appetite Frameworks.</p> Qualifications <br><p> </p> <ul> <li>Bachelor s degree in Accounting, Finance, Risk Management, Business Administration, Economics, Actuarial Science, or a related field.</li> <li>Minimum 7 10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> </ul> Preferred Professional Certifications <br><p> </p> <ul> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 Certification</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>As a Compliance Manager at Tarjama&amp;, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks.<br> The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.<br> The Compliance Manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.<br> Compliance Management &amp; Governance Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.<br> Monitor regulatory changes and assess their impact on the organization.<br> Support the development and continuous improvement of compliance frameworks and governance controls.<br> Internal Audit &amp; Compliance Reviews Develop and lead the annual internal audit program across certified management systems.<br> Conduct audits, report findings, and monitor corrective actions to closure.<br> Evaluate the effectiveness of processes, controls, and compliance activities.<br> Documentation Management &amp; ISO Compliance Compliance Management &amp; Governance Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.<br> Monitor regulatory changes and assess their impact on the organization.<br> Support the development and continuous improvement of compliance frameworks and governance controls.<br> Internal Audit &amp; Compliance Reviews Develop and lead the annual internal audit program across certified management systems.<br> Conduct audits, report findings, and monitor corrective actions to closure.<br> Evaluate the effectiveness of processes, controls, and compliance activities.<br> Documentation Management &amp; ISO Compliance Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.<br> Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.<br> Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.<br> Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.<br> Certification &amp; Standards Management Coordinate surveillance, recertification, and external audits.<br> Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.<br> Act as the primary liaison with certification bodies and external auditors.<br> Risk, Non-Conformance &amp; Continuous Improvement Manage compliance risks, non-conformances, and corrective action processes.<br> Facilitate root cause analysis and drive continuous improvement initiatives across the organization.<br> Training, Reporting &amp; Stakeholder Support Deliver compliance awareness and training programs.<br> Prepare compliance reports, audit summaries, and management review inputs.<br> Provide guidance to stakeholders on compliance requirements and best practices.<br> Qualifications: Bachelor's degree in Quality Management, Business Administration, Engineering, Information Systems, Risk Management, or a related field.<br> Professional certification as an ISO 9001 Lead Auditor is required.<br> Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.<br> Proven experience in planning, conducting, and managing internal audit programs.<br> Hands-on experience managing ISO-certified management systems and compliance frameworks.<br> Experience coordinating external audits, certification activities, and regulatory compliance reviews.<br> Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.<br> Experience in document control, policy development, and management system documentation.<br> Knowledge of risk management, corrective action processes, and continuous improvement methodologies.<br> Strong analytical, problem-solving, and organizational skills.<br> Excellent communication, stakeholder management, and training facilitation skills.<br> Proficiency in Microsoft Office applications and document management systems.<br> Experience within technology, AI, professional services, or other regulated industries is preferred.<br> Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a strategic, analytical, and commercially driven Brand Manager to support our Marketing team. This role is critical in leading and managing brand strategy, planning, and performance to drive growth, strengthen market positioning, ensure execution alignment with company objectives, and submit initiatives and decisions for final approval by the Head of Marketing. Location: Jordan, Amman Key Highlights: Develop and manage brand strategy, including positioning, messaging, and market direction in line with management directives. Propose and prepare annual and marketing plans aligned with company objectives and follow up on execution. Lead the planning of marketing campaigns and product launches and follow up on execution. Manage social media activities by setting direction and strategy and monitoring execution. Manage portfolio performance at SKU level, analyze results, and recommend improvement, optimization, or discontinuation actions. Propose and follow up on new product development and portfolio enhancement initiatives through to launch after approval. Propose pricing strategies and submit them for approval. Review packaging materials, designs, and detailed information to ensure accuracy, completeness, quality, and alignment with brand requirements before final approval. Plan trade promotions in alignment with brand and sales objectives. Analyze market trends, consumer behavior, and competitor activities, and convert findings into actionable insights. Plan market research activities and utilize findings to support decisions and initiatives. Ensure adherence to the approved brand budget and monitor spending efficiency. Coordinate with internal and external stakeholders to ensure proper execution of marketing plans. Support Sales with marketing materials and product launch coordination. Prepare periodic brand performance reports and recommend corrective actions. Submit all plans, initiatives, and decisions for final approval by the Head of Marketing prior to execution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduate of the Faculty of Economics, Business Administration Institute, or Commercial Institute as a minimum requirement. 5 to 8 years of experience in marketing or sales within consumer products or a related industry. Good experience in managing product categories and supporting business growth. Solid understanding of marketing mix elements and basic application of market research. Experience in portfolio management and working across relevant trade channels. Ability to coordinate effectively with internal teams and external partners. Strong analytical skills with practical problem-solving ability. Ability to balance planning with day-to-day execution requirements. Comfortable working within structured environments and following defined approval processes. Strong brand strategy, performance analysis, decision-making, budget management, campaign management, initiative management, and cross-functional coordination skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Job <p>The Ground Handling &amp; Rents Manager is responsible for managing Royal Jordanian’s procurement, contracting, and commercial activities related to ground handling services and lease/rental agreements across the airline’s network. The role oversees the sourcing, negotiation, implementation, and performance management of ground handling service providers for passenger, ramp, and cargo operations, while also managing local and international lease agreements to ensure operational continuity, cost efficiency, and compliance with corporate governance requirements.</p> Duties &amp; Responsibilities <ul> <li>Develop and implement strategies for the procurement and management of ground handling services across Royal Jordanian’s network.</li> <li>Source, evaluate, and negotiate agreements for passenger handling, ramp handling, cargo handling, and other airport-related services.</li> <li>Lead tendering, RFQ, RFP, and bidding processes for ground handling and lease-related requirements.</li> <li>Evaluate commercial and technical proposals and prepare recommendations for management and tender committees.</li> <li>Negotiate service agreements, contract terms, pricing structures, and service level commitments to maximize value and operational efficiency.</li> <li>Monitor global and regional ground handling markets to identify opportunities, trends, and alternative service providers.</li> <li>Establish and monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for handling service providers.</li> <li>Conduct periodic supplier performance reviews and implement corrective actions where required.</li> <li>Manage relationships with handling agents and service providers and resolve commercial and contractual disputes.</li> <li>Monitor local and international lease and rental agreements, ensuring timely renewal, amendment, termination, or establishment of new agreements based on operational requirements.</li> <li>Coordinate with internal stakeholders to assess operational needs related to leased facilities, offices, warehouses, lounges, and other operational premises.</li> <li>Ensure all contracts are reviewed, approved, executed, and maintained in accordance with company policies, authority matrices, and regulatory requirements.</li> <li>Develop and maintain procurement procedures, controls, and governance practices related to ground handling and lease management activities.</li> <li>Identify and implement cost optimization initiatives while maintaining required operational and service standards.</li> <li>Prepare reports, analyses, business cases, and recommendations for senior management and relevant committees.</li> <li>Maintain accurate contract records and documentation within the ERP and contract management systems.</li> <li>Support internal and external audits by ensuring proper documentation and compliance with applicable policies and procedures.</li> <li>Utilize Oracle Fusion ERP and other relevant systems to support procurement, contract management, reporting, and vendor management activities.</li> <li>Perform any other duties related to the role as assigned.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 7+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong>Hashtag:</strong> #LI-HR1</p> <p> </p> <p> <strong>About Us</strong> </p> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </p> <p> </p> <p>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Manager, Pipeline - CHC </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <ul> <li>Build and manage a 3 5-year pipeline across priority Consumer Health categories (e.g., VMS, Dermatology, Pain, GI, and C&amp;C) for MENA markets.</li> <li>Define category plays by identifying high-growth segments and whitespace opportunities based on consumer trends and competitive dynamics.</li> <li>Translate category strategies into actionable BD priorities (in-licensing, partnerships, acquisitions), ensuring alignment with regulatory feasibility and supply capabilities.</li> <li>Partner with local country brand managers and commercial teams to co-develop and validate each opportunity through:</li> <li>Pricing strategies benchmarked against competition and channel dynamics</li> <li>Bottom-up volume forecasts grounded in market-based assumptions</li> <li>Revenue and margin projections</li> <li>Ensure every BD opportunity is supported by a robust, market-backed business case. Iterate feasibility plans based on real market inputs and collaborate with Finance on challenger meetings for plan approvals.</li> <li>Identify, evaluate, and execute in-licensing, co-development, and distribution deals with global and regional partners, in collaboration with the Business Development team.</li> <li>Drive cross-functional alignment across regulatory, legal, supply chain, and finance throughout deal execution.</li> <li>Build a sustainable external partner network aligned with long-term category strategy.</li> <li>Strengthen internal capabilities across portfolio strategy, lifecycle management, commercial due diligence, forecasting, pricing strategy, and partner evaluation.</li> <li>Develop standardized tools for opportunity screening (NPV, IRR, risk-adjusted returns) and go-to-market readiness.</li> <li>Bridge the gap between BD, marketing, and sales to ensure execution excellence post-deal.</li> <li>Track pipeline health, deal conversion rates, and post-launch performance.</li> <li>Monitor forecast accuracy versus actuals and report BD impact on revenue growth and portfolio diversification.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <p> </p> <ul> <li>Bachelor s degree in science or a related field; MBA or advanced degree preferred.</li> <li>6 8 years in Business Development, Marketing, and/or Commercial roles within Consumer Health, OTC, or Pharma.</li> <li>Prior experience in Consumer Health (CHC) sales and/or marketing is strongly preferred.</li> <li>Proven track record in deal-making with hands-on commercial execution exposure.</li> <li>Proficiency in market sizing using Euromonitor, IQVIA, and desk/field research methodologies.</li> <li>Strong understanding of GCC/MENA markets, including regulatory frameworks, pricing dynamics, and channel structures.</li> <li>Commercial acumen: pricing, forecasting, and P&amp;L understanding</li> <li>Strong skills in Excel, BI, and business modeling tools</li> <li>Strong understanding of IQVIA data and classification modeling</li> <li>Ability to connect strategy with in-market execution</li> <li>Stakeholder management across regional and local teams</li> <li><br></li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Brand &amp; Trade Manager Full-Time | Amman, Jordan | FMCG / Distribution ABOUT THE ROLE Our client is looking to hire an experienced Brand &amp; Trade Manage r to join their growing team in Amman, Jordan.<br> Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.<br> This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.<br> WHAT YOU'LL DO Brand Management • Develop and implement annual brand plans aligned with principal guidelines and company objectives.<br> • Manage brand budgets, track ROI, and ensure responsible allocation of spend.<br> • Lead new product launches, including pricing strategy, go-to-market planning, and positioning.<br> • Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.<br> • Maintain strong relationships with multinational brand principals and uphold brand standards.<br> Trade Marketing &amp; Activations • Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.<br> • Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.<br> • Conduct regular market visits to assess execution quality and identify opportunities for improvement.<br> • Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.<br> • Work closely with the sales team to align trade programs with distribution and volume targets.<br> Commercial Planning &amp; Analysis • Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.<br> • Develop commercial plans, pricing proposals, and promotional calendars.<br> • Manage budgets within approved limits, with clear variance tracking and reporting.<br> • Analyze market data, competitive landscape, and category trends to inform strategic decisions.<br> • Prepare concise management reports and presentations on brand and trade performance.<br> Distributor &amp; Stakeholder Management • Serve as the key liaison between the company and brand principals/distributors.<br> • Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.<br> • Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.<br> WHAT WE'RE LOOKING FOR Experience &amp; Background • 4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.<br> • Proven track record of managing multinational brands and collaborating with distributors.<br> • Hands-on experience designing and executing trade activations and promotional campaigns.<br> • Background in budgeting, forecasting, and commercial planning.<br> • Experience working with regional markets is a strong advantage.<br> Skills &amp; Competencies • Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.<br> • Strong analytical mindset : you can turn data into clear, actionable recommendations.<br> • Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.<br> • Exceptional English communication skills, both written and verbal.<br> • Strong interpersonal and stakeholder management skills.<br> • Self-starter who thrives working independently in a fast-paced environment.<br> • Bachelor's degree in Marketing, Business Administration, or a related field.<br> MBA is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability.<br> The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels.<br> This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.<br> Role Responsibilities CRM &amp; Loyalty Strategy (Leadership Ownership) Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.<br> Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.<br> Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.<br> Build business cases, forecast revenue impact, and track ROI of CRM initiatives.<br> Salesforce Marketing Cloud Management Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.<br> Drive platform governance, data integrity, and best practices across all CRM operations.<br> Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.<br> Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.<br> Campaign Strategy &amp; Execution Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).<br> Ensure campaigns are commercially driven, with clear revenue and performance KPIs.<br> Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.<br> Lead A/B and multivariate testing strategies to optimize performance.<br> Data, Analytics &amp; Performance Management Own campaign performance reporting including revenue uplift, incremental GP, and ROI.<br> Develop dashboards and reporting frameworks linking CRM performance to business KPIs.<br> Generate actionable insights to continuously optimize campaign effectiveness.<br> Conduct post-campaign analysis and implement learnings into future planning.<br> Customer Segmentation &amp; Personalization Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.<br> Drive advanced personalization strategies to increase conversion and basket size.<br> Partner with analytics teams to leverage predictive modeling and AI-driven insights.<br> Stakeholder &amp; Team Leadership Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.<br> Manage external agencies and technology partners to deliver high-quality CRM campaigns.<br> Mentor and develop CRM team members, ensuring capability growth and best practice adoption.<br> Align CRM activities with broader marketing and commercial strategies.<br> Bachelor’s degree in Business, Marketing, or related field (MBA preferred).<br> 7–10+ years of CRM / loyalty / marketing automation experience.<br> Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.<br> Proven experience managing teams and large-scale CRM programs.<br> Advanced knowledge of SQL, data modeling, and analytics.<br> Experience in retail, loyalty, or customer-centric industries preferred.<br> Key Skills Strategic thinking with strong commercial acumen Leadership and stakeholder management Advanced CRM and marketing automation expertise Data-driven decision making Strong communication and project management skills</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Job Description:</strong> </p> <p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy &amp; Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's Profit &amp; Loss (P&amp;L). Your responsibilities will also include developing and managing Objectives and Key Results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to Agile Product and Delivery Management.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li> <strong>Spearhead Strategic Transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li> <strong>Harness Domain Expertise</strong>: Leverage extensive line-of-business knowledge in Retail, CIB, Operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li> <strong>Align Transformation with Strategic Objectives</strong>: Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li> <strong>Champion P&amp;L Ownership</strong>: Take ownership of the financial implications of transformation initiatives on the business's Profit &amp; Loss (P&amp;L), ensuring financial viability and alignment with business goals.</li> <li> <strong>Data-Driven Decisions:</strong> Work with data to drive informed decisions, partnering with Data Business Partners and Data Stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li> <strong>Deliver Comprehensive Reporting</strong>: Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&amp;L.</li> </ul> <ul> <li> <strong>Foster Cross-Functional Collaboration</strong>: Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li> <strong>Navigate Change with Expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li> <strong>Optimize Resource Allocation</strong>: Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li> <strong>Measure Impact with Robust KPIs</strong>: Establish key performance indicators (KPIs) and Objectives and Key Results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li> <strong>Embrace Agile Principles:</strong> Champion agile methodologies relevant to Agile Product Management, including iterative development, customer-centricity, and continuous improvement.</li> <li> <strong>Monitor Progress with Vigilance</strong>: Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li> <strong>Mitigate Risks Proactively</strong>: Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li> <strong>Drive Innovation</strong>: Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li> <strong>Partner with EPMO</strong>: Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li> <strong>Execute Strategic Initiatives</strong>: Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li> <strong>Embrace Continuous Improvement</strong>: Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>Bachelor's degree in Business, Management, or a related field. Master's degree is a plus.</li> </ul> <ul> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> </ul> <ul> <li>Proven domain expertise (Retail or Corporate Investment Banking)</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change Management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <p> </p> <p>Preferred Certifications:</p> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul> <p> </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description: We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy &amp; Transformation Office.<br> In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's Profit &amp; Loss (P&amp;L).<br> Your responsibilities will also include developing and managing Objectives and Key Results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to Agile Product and Delivery Management.<br> Responsibilities: Spearhead Strategic Transformation: Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.<br> Harness Domain Expertise : Leverage extensive line-of-business knowledge in Retail, CIB, Operations, and GRC to drive seamless implementation and adoption of strategic initiatives.<br> Align Transformation with Strategic Objectives : Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.<br> Champion P&amp;L Ownership : Take ownership of the financial implications of transformation initiatives on the business's Profit &amp; Loss (P&amp;L), ensuring financial viability and alignment with business goals.<br> Data-Driven Decisions: Work with data to drive informed decisions, partnering with Data Business Partners and Data Stewards to ensure that transformation initiatives are data-driven and data-compliant.<br> Deliver Comprehensive Reporting : Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&amp;L.<br> Foster Cross-Functional Collaboration : Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.<br> Navigate Change with Expertise: Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.<br> Optimize Resource Allocation : Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.<br> Measure Impact with Robust KPIs : Establish key performance indicators (KPIs) and Objectives and Key Results (OKRs) to accurately measure the success and impact of transformation projects.<br> Embrace Agile Principles: Champion agile methodologies relevant to Agile Product Management, including iterative development, customer-centricity, and continuous improvement.<br> Monitor Progress with Vigilance : Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.<br> Mitigate Risks Proactively : Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.<br> Drive Innovation : Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.<br> Partner with EPMO : Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.<br> Execute Strategic Initiatives : Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.<br> Embrace Continuous Improvement : Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.<br> Bachelor's degree in Business, Management, or a related field.<br> Master's degree is a plus.<br> At least 10 years of experience in managing large-scale transformation projects and change initiatives.<br> Proven domain expertise (Retail or Corporate Investment Banking) Strong understanding of project management methodologies and best practices.<br> Exceptional leadership and communication skills.<br> Analytical and problem-solving capabilities.<br> Ability to adapt to fast-paced and dynamic environments.<br> Change Management certification is advantageous.<br> Familiarity with financial and banking sector operations is a plus.<br> Preferred Certifications: Agile Product Owner (CSPO) Project Management Professional (PMP) Change Management Certification (e.<br>g., Prosci, ADKAR)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<div class="cc-row" > <div class="cc-row__content cc-columns-count-1" > <div class="cc-column cc-column--default" > <div class="cc-column__content" > <div class="component-styling-wrapper-0" > <div class="job-details__section" > <div class="job-details__description-content basic-formatter" > <p ><span ><span ><span >What we are looking for</span></span></span></p> <p ><span ><span >Are you an experienced humanitarian professional with a strong track record in donor engagement and grants management, particularly in recovery, humanitarian, or conflict-affected settings? We're looking for someone who understands the Jordanian context, has solid knowledge of National NGO operations and humanitarian sector dynamics, and ideally brings experience working with local and national civil society organizations (CSOs).</span></span></p> <p ><span ><span >Experience in MEAL (Monitoring, Evaluation, Accountability, and Learning) approaches and systems strengthening is highly desirable, as these areas are central to the role.</span></span></p> <p ><span ><span >We're especially interested in candidates with a strategic mindset and proven expertise in strengthening institutional systems on grants management, fundraising and MEAL.</span></span></p> <p ><span ><span >If you're passionate about strengthening organizational capacity, developing people and teams, and driving meaningful impact, this could be an excellent opportunity to take your career to the next level.</span></span></p> <p ><span ><span ><span >Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></span></p> <p ><span ><span ><span >What you will do</span></span></span></p> <p ><span ><span >The Programme Support Manager will be full-time seconded to NRC’s strategic partner, the Justice Centre for Legal Aid (JCLA) contributing e to achieve programme quality and accountability by strengthening overall system and managements of JCLA’s grants and MEAL functions and leading the review and improvement of internal processes and procedures.&nbsp;</span></span></p> <p ><span ><span >The Programme Support Manager is responsible for leading the fundraising strategy by providing insight on funding trends, supporting donor engagement, ensuring donor compliance, leading on the development of high quality and timely proposals and reports and other external products, as well as ensuring robust MEAL systems and processes are in place to promote evidence-based decision making, project performance, and internal management.&nbsp;</span></span></p> <p ><span ><span >Key responsibilities:</span></span></p> <ul > <li ><span ><span ><span >Grant Management and Compliance</span>: Ensure compliance with NRC and JCLA policies, donor regulations, grant agreements, and reporting requirements while strengthening internal grant management systems and processes.</span></span></li> <li ><span ><span ><span >Fundraising and Business Development</span>: Support the development and implementation of fundraising strategies, donor engagement, preparation and submission of high-quality concept notes, proposals, budgets, and funding applications, in close collaboration with JCLA’s Executive Director.</span></span></li> <li ><span ><span ><span >Programme Monitoring, Evaluation, Accountability and Learning (MEAL)</span>: Provide technical oversight and continuous improvement of MEAL systems, complaint feedback mechanisms (CFM), data analysis, and learning processes to support strategic and programme decision-making.</span></span></li> <li ><span ><span ><span >Project Cycle Management and Capacity Building</span>: Lead and strengthen Project Cycle Management (PCM) processes across all stages, including staff training, technical guidance, proposal development, reporting, and integration of cross-cutting programme elements.</span></span></li> <li ><span ><span ><span >Management, Coordination and Representation</span>: Manage and support staff performance and development, coordinate with NRC and external stakeholders, and represent JCLA with partners and donors as delegated by leadership.</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span ><span >What you will bring&nbsp;</span></span></span></p> <ul > <li ><span ><span >Five years of demonstrated relevant and related experience in a similar working experience in a humanitarian/recovery context with Knowledge of the Jordan context, NGO operations and the dynamics of the humanitarian sector, preferably with a working experience with local and national CSOs.</span></span></li> <li ><span ><span >Experience working in complex environments and with Displacement affected people.&nbsp;</span></span></li> <li ><span ><span >Experience of donor relations and grants management. Proven skills and experience in report and proposal development and working with multiple donors and working with budgets.&nbsp;</span></span></li> <li ><span ><span >Experience in design, implementation, and oversight of monitoring and evaluation with advanced experience in qualitative and quantitative data analysis and tools.&nbsp;</span></span></li> <li ><span ><span >Good personal organizational skills, interpersonal skills, team management, including time management, and ability to meet deadlines and work under pressure.&nbsp;</span></span></li> <li ><span ><span >Demonstrated experience of contributing to positive organizational change.&nbsp;</span></span></li> <li ><span ><span >Excellent written and oral communication skills in English and Arabic.&nbsp;</span></span></li> <li ><span ><span >Above average computer skills, particularly in Microsoft Windows Word and Excel.&nbsp;</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span >Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQALzwQyzc2USbBDiVJU-hvrATBWVwrB3o_NuII2shAVHBU?e=rSuovL" ><span ><span >the detailed job description</span></span></a><span ><span > to learn more about the position.</span></span></p> <p ><span ><span ><span >What we offer</span></span></span></p> <ul > <li ><span ><span >Duty station: Amman, Jordan&nbsp;</span></span></li> <li ><span ><span >Fixed term contract: 12 months national contract, renewable based on performance and availability of funding</span></span></li> <li ><span ><span >Travel: Up to 5%&nbsp;</span></span></li> <li ><span ><span >Salary/benefits: Grade 9 on NRC's grading structure. &nbsp;</span></span></li> <li ><span ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></li> <li ><span ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></li> </ul> <p >&nbsp;</p> <p ><a href="https://www.nrc.no/career/what-we-offer/" ><span ><span >Find out more about the benefits of working for NRC</span></span></a></p> <p ><span ><span >Important information about the application process</span></span></p> <ul > <li ><span ><span >We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></li> <li ><span ><span >Please ensure you attach copies of your academic and professional certificates.&nbsp;</span></span></li> <li ><span ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></li> <li ><span ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></li> <li ><span ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></span></li> <li ><span ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></li> <li ><span ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span ><span >Why NRC?</span></span></span></p> <p ><span ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p> <p ><a href="https://vimeo.com/736782633" ><span ><span >Watch this short video</span></span></a><span ><span > to see NRC in action.</span></span></p> <p ><span ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p> <ul > <li ><span ><span >do demanding and professional work, often in challenging contexts</span></span></li> <li ><span ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></span></li> <li ><span ><span >be part of a welcoming and supportive community committed to human dignity</span></span></li> </ul> <p >&nbsp;</p> <p ><span ><span ><span >Why JCLA?</span></span></span></p> <p ><span ><span >The Justice Centre for Legal Aid (JCLA) is a Jordanian not-for-profit legal aid organisation promoting legal empowerment. JCLA was founded in 2008 on the belief that legal protection should be a basic right accessible by all, regardless of their economic vulnerability. Our intervention relies on three main pillars: Prevention through legal awareness, Response through legal services and Advocacy for institutional change.</span></span></p> <p ><a href="https://www.nrc.no/" ><span ><span >Learn more about NRC</span></span></a><span ><span >&nbsp;</span></span></p> <p ><a href="https://www.nrc.no/countries/middle-east/jordan" ><span ><span >Learn more about NRC Jordan</span></span></a></p> <p ><a href="https://jcla-org.com/en/homepage/" ><span ><span >Learn more about the JCLA</span></span></a></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concern. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>