Database administrator DBA Jobs in Jordan 2026

Full Time Gulf Talnet

Brand and Trade Manager

On-site - Jordan - Amman 21 July 2026

Sales

<h4>About the role</h4> Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels. This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals. <h4>What you'll do</h4> Brand management <ul> <li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li> <li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li> <li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li> <li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li> <li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li> </ul> Trade marketing & activations <ul> <li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li> <li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li> <li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li> <li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li> <li>Work closely with the sales team to align trade programs with distribution and volume targets.</li> </ul> Commercial planning & analysis <ul> <li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li> <li>Develop commercial plans, pricing proposals, and promotional calendars.</li> <li>Manage budgets within approved limits, with clear variance tracking and reporting.</li> <li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li> <li>Prepare concise management reports and presentations on brand and trade performance.</li> </ul> Distributor & stakeholder management <ul> <li>Serve as the key liaison between the company and brand principals/distributors.</li> <li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li> <li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li> </ul> <h4>What we're looking for</h4> Experience & background <ul> <li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li> <li>Proven track record of managing multinational brands and collaborating with distributors.</li> <li>Hands-on experience designing and executing trade activations and promotional campaigns.</li> <li>Background in budgeting, forecasting, and commercial planning.</li> <li>Experience working with regional markets is a strong advantage.</li> </ul> Skills & competencies <ul> <li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li> <li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li> <li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li> <li>Exceptional English communication skills, both written and verbal.</li> <li>Strong interpersonal and stakeholder management skills.</li> <li>Self-starter who thrives working independently in a fast-paced environment.</li> <li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li> </ul>

Full Time Gulf Talnet

Transformation Manager

On-site - Jordan - Amman 21 July 2026

Accounting, Finance & Banking

<h4>Job description:</h4> We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management. <h4>Responsibilities:</h4> <ul> <li>Spearhead strategic transformation: Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li>Harness domain expertise: Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li>Align transformation with strategic objectives: Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li>Champion P&L ownership: Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li> <li>Data-driven decisions: Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li>Deliver comprehensive reporting: Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li> <li>Foster cross-functional collaboration: Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li>Navigate change with expertise: Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li>Optimize resource allocation: Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li>Measure impact with robust KPIs: Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li>Embrace agile principles: Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li> <li>Monitor progress with vigilance: Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li>Mitigate risks proactively: Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li>Drive innovation: Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li>Partner with EPMO: Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li>Execute strategic initiatives: Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li>Embrace continuous improvement: Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> <li>Proven domain expertise (retail or corporate investment banking).</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <h4>Preferred certifications:</h4> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul>

Naukri Gulf

Account Manager

On-site - Jordan - Amman 9 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description <div> ROLE SUMMARY As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. WHAT S ON YOUR PLATE: Partner Relationship Management: <ul> <li> Build and maintain strong, long-term relationships with existing restaurant and vendor partners. </li> <li> Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. </li> <li> Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. </li> </ul> Data-Driven Consulting: <ul> <li> Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. </li> <li> Share actionable recommendations based on performance metrics to drive revenue and efficiency. </li> <li> Conduct regular business reviews to align on results, opportunities, and growth plans. </li> </ul> Account Growth & Optimization: <ul> <li> Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. </li> <li> Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. </li> <li> Recommend and coordinate marketing campaigns and promotional offers to drive order volume. </li> </ul> Cross-Functional Collaboration: <ul> <li> Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. </li> <li> Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. </li> </ul> Contract Management & Compliance: <ul> <li> Negotiate and renew commercial agreements to ensure a fair and strategic partnership. </li> <li> Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. </li> </ul> </div></div></section><section>Desired Candidate ProfileQualifications <div> WHAT DID WE ORDER: <ul> <li> Bachelor's degree in Business, Marketing, or a related field. </li> <li> 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). </li> <li> Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. </li> <li> Excellent communication, negotiation, and interpersonal skills. </li> <li> Customer-first mindset with a strong focus on delivering value to partners. </li> <li> *Residency in or relocation to X is a must* </li> <li> Self-starter with the ability to work independently in a fast-paced environment. </li> <li> Fluency in X Language is a must </li> </ul> </div></section>

Naukri Gulf

Account Manager

On-site - Jordan - Amman 8 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">ROLE SUMMARY As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. WHAT S ON YOUR PLATE: Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. Data-Driven Consulting: Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans. Account Growth & Optimization: Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume. Cross-Functional Collaboration: Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. Contract Management & Compliance: Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</div></section><section>Desired Candidate ProfileWHAT DID WE ORDER: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. *Residency in or relocation to X is a must* Self-starter with the ability to work independently in a fast-paced environment. Fluency in X Language is a must</section>

Naukri Gulf

Data Collection Supervisor

On-site - Jordan - Jordan 2 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">A consulting team is being formed for a planned end-of-project evaluation of a labour-intensive maintenance and Cash-for-Work project in Jordan. The evaluation will assess the project s contribution to improving livelihoods, supporting vulnerable Jordanians and Syrian refugees, and improving the learning environment in public schools. The assignment will use a mixed-methods approach, including desk review, phone surveys, key informant interviews, focus group discussions, and limited site visits where possible. The evaluation will cover selected governorates in Jordan and will require strong coordination, careful field supervision, and high-quality data collection. The Data Collection Supervisor will be responsible for coordinating and supervising the data collection process. This includes supporting the preparation of tools, training the data collection team, managing fieldwork logistics, ensuring data quality, and reporting progress to the evaluation management team. The position requires someone who is organized, practical, and able to work closely with enumerators, qualitative researchers, and technical team members. The supervisor should be able to solve field challenges quickly, maintain good communication with the team, and ensure that ethical and quality standards are followed throughout the data collection process. The assignment is expected to take place during the period July to September 2026. The level of effort will be confirmed based on the final evaluation workplan.TasksThe Data Collection Supervisor will be expected to:<ul><li>Support the evaluation team in preparing and finalizing the data collection plan.</li><li>Support the preparation, review, and piloting of quantitative survey tools, KII guides, and FGD guides.</li><li>Support the programming and testing of electronic data collection tools, where needed.</li><li>Coordinate the recruitment, onboarding, and training of enumerators and qualitative researchers.</li><li>Train the data collection team on survey tools, qualitative guides, informed consent, confidentiality, ethical protocols, and data quality procedures.</li><li>Supervise phone surveys with Cash-for-Work beneficiaries.</li><li>Supervise and coordinate key informant interviews and focus group discussions.</li><li>Support the organization of field visits and face-to-face data collection activities where required.</li><li>Manage daily fieldwork logistics, including team deployment, schedules, communication, and follow-up.</li><li>Ensure that the approved sampling strategy is followed, including representation by gender, nationality, location, and vulnerability where relevant.</li><li>Monitor data collection progress against the agreed workplan and sample targets.</li><li>Conduct real-time quality checks on submitted data.</li><li>Identify missing, inconsistent, or low-quality responses and coordinate corrective action.</li><li>Organize spot-checks, back-checks, and verification calls where needed.</li><li>Ensure that all interviews and discussions are conducted respectfully and with informed consent.</li><li>Maintain confidentiality and ensure safe handling of data and field records.</li><li>Keep daily fieldwork notes and submit regular progress updates to the Evaluation Manager.</li><li>Report field challenges, risks, refusals, delays, or quality concerns in a timely manner.</li><li>Support the preparation and delivery of clean field records, attendance sheets, consent documentation, recordings, transcripts, and field notes.</li><li>Coordinate with the Data Analyst to ensure smooth transfer of quantitative and qualitative data for cleaning and analysis.</li><li>Support any other tasks related to data collection and field coordination as requested by the evaluation team.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Bachelor s degree in social sciences, business, engineering, data management, development studies, statistics, monitoring and evaluation, or another relevant field.</li><li>At least 5 years of experience managing or supervising field data collection operations.</li><li>Proven experience coordinating enumerators, field researchers, or qualitative data collection teams.</li><li>Experience in quantitative surveys, phone surveys, KIIs, and FGDs.</li><li>Experience with electronic data collection tools such as KoboToolbox, SurveyCTO, ODK, or similar platforms.</li><li>Good understanding of data quality control methods, including spot-checks, back-checks, field monitoring, and daily data review.</li><li>Experience working with vulnerable populations, including refugees, women, youth, persons with disabilities, or low-income communities.</li><li>Experience in livelihoods, Cash-for-Work, education, school infrastructure, social protection, refugee response, or humanitarian/development programming is an asset.</li><li>Ability to manage field logistics across different locations.</li><li>Strong team management, communication, and problem-solving skills.</li><li>Good reporting and documentation skills.</li><li>Fluency in Arabic is required.</li><li>Good command of English is an asset.</li><li>Availability during the assignment period, expected between July and September 2026.</li></ul></section>

Full Time Gulf Talnet

Transformation Manager

On-site - Jordan - Amman 21 July 2026

Accounting, Finance & Banking

<h4>Job description:</h4> We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management. <h4>Responsibilities:</h4> <ul> <li>Spearhead strategic transformation: Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li>Harness domain expertise: Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li>Align transformation with strategic objectives: Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li>Champion P&L ownership: Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li> <li>Data-driven decisions: Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li>Deliver comprehensive reporting: Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li> <li>Foster cross-functional collaboration: Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li>Navigate change with expertise: Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li>Optimize resource allocation: Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li>Measure impact with robust KPIs: Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li>Embrace agile principles: Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li> <li>Monitor progress with vigilance: Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li>Mitigate risks proactively: Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li>Drive innovation: Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li>Partner with EPMO: Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li>Execute strategic initiatives: Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li>Embrace continuous improvement: Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> <li>Proven domain expertise (retail or corporate investment banking).</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <h4>Preferred certifications:</h4> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul>

Full Time Gulf Talnet

Customer Success Manager

On-site - Jordan - Amman 21 July 2026

Customer Service

<h4>Description</h4> Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate. As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned. <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory early team members grow into leadership as we scale globally.</li> <li>Real ownership your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation top-of-market salary plus equity and full benefits.</li> </ul>

Full Time Gulf Talnet

Salesforce Marketing Cloud Manager

On-site - Jordan - Amman 21 July 2026

Sales

<h4>Description</h4> Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions. Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. <h4>Job overview</h4> The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses. <h4>Role responsibilities</h4> CRM & loyalty strategy (leadership ownership) <ul> <li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li> <li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li> <li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li> <li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li> </ul> Salesforce Marketing Cloud management <ul> <li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li> <li>Drive platform governance, data integrity, and best practices across all CRM operations.</li> <li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li> <li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li> </ul> Campaign strategy & execution <ul> <li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li> <li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li> <li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li> <li>Lead A/B and multivariate testing strategies to optimize performance.</li> </ul> Data, analytics & performance management <ul> <li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li> <li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li> <li>Generate actionable insights to continuously optimize campaign effectiveness.</li> <li>Conduct post-campaign analysis and implement learnings into future planning.</li> </ul> Customer segmentation & personalization <ul> <li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li> <li>Drive advanced personalization strategies to increase conversion and basket size.</li> <li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li> </ul> Stakeholder & team leadership <ul> <li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li> <li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li> <li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li> <li>Align CRM activities with broader marketing and commercial strategies.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li> <li>7–10+ years of CRM, loyalty, or marketing automation experience.</li> <li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li> <li>Proven experience managing teams and large-scale CRM programs.</li> <li>Advanced knowledge of SQL, data modeling, and analytics.</li> <li>Experience in retail, loyalty, or customer-centric industries preferred.</li> </ul> <h4>Key skills</h4> <ul> <li>Strategic thinking with strong commercial acumen</li> <li>Leadership and stakeholder management</li> <li>Advanced CRM and marketing automation expertise</li> <li>Data-driven decision making</li> <li>Strong communication and project management skills</li> </ul>

Full Time Gulf Talnet

Salesforce Marketing Cloud Manager

On-site - Jordan - Amman 21 July 2026

Sales

<h4>Description</h4> Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions. Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe. <h4>Job overview</h4> The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses. <h4>Role responsibilities</h4> CRM & loyalty strategy (leadership ownership) <ul> <li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li> <li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li> <li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li> <li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li> </ul> Salesforce Marketing Cloud management <ul> <li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li> <li>Drive platform governance, data integrity, and best practices across all CRM operations.</li> <li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li> <li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li> </ul> Campaign strategy & execution <ul> <li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li> <li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li> <li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li> <li>Lead A/B and multivariate testing strategies to optimize performance.</li> </ul> Data, analytics & performance management <ul> <li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li> <li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li> <li>Generate actionable insights to continuously optimize campaign effectiveness.</li> <li>Conduct post-campaign analysis and implement learnings into future planning.</li> </ul> Customer segmentation & personalization <ul> <li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li> <li>Drive advanced personalization strategies to increase conversion and basket size.</li> <li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li> </ul> Stakeholder & team leadership <ul> <li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li> <li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li> <li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li> <li>Align CRM activities with broader marketing and commercial strategies.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li> <li>7–10+ years of CRM, loyalty, or marketing automation experience.</li> <li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li> <li>Proven experience managing teams and large-scale CRM programs.</li> <li>Advanced knowledge of SQL, data modeling, and analytics.</li> <li>Experience in retail, loyalty, or customer-centric industries preferred.</li> </ul> <h4>Key skills</h4> <ul> <li>Strategic thinking with strong commercial acumen</li> <li>Leadership and stakeholder management</li> <li>Advanced CRM and marketing automation expertise</li> <li>Data-driven decision making</li> <li>Strong communication and project management skills</li> </ul>

Full Time Gulf Talnet

Project Delivery Manager

On-site - Jordan - Amman 21 July 2026

Education & Training

<h4>About Lucidya<\/h4>\nLucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\nThis role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\nThe Project \/ Delivery Manager owns one critical question:<\/p>\n\"How do we execute what we promised?\"<\/strong><\/p>\nYou take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\nYou are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li>Scoping & Handover from Solution Consultant<\/strong>\n You step in once a pilot or project is conceptually approved.<\/p>\n Formal Handover<\/strong><\/p>\n Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n Scope Confirmation<\/strong><\/p>\n Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li>Detailed Planning & Backlog Management<\/strong>\n This is where ideas become execution.<\/p>\n You own:<\/p>\n <ul>\n <li>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li>Coordination & Day-to-Day Execution<\/strong>\n You are the operational heartbeat of each pilot or project.<\/p>\n Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li>Risk, Change & Stakeholder Management<\/strong>\n AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\nApply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><\/p>

8 to 13 years Naukri Gulf

Team Leader / Evaluation Manager

On-site - Jordan - Jordan 13 August 2026

Engineering

SRD Center is seeking a qualified Team Leader / Evaluation Manager for a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme links women s economic empowerment, entrepreneurship, cultural heritage, tourism, local economic development, municipal capacity-building, and gender-responsive urban and tourism planning. The Team Leader will provide overall technical and managerial leadership for a mixed-methods evaluation based on the OECD-DAC evaluation criteria, including relevance, coherence, effectiveness, efficiency, emerging impact, and sustainability. The assignment will combine desk review, stakeholder consultations, interviews, focus group discussions, field observations, evidence triangulation, analysis, stakeholder reflection, and preparation of evaluation reports. The assignment is expected to take place during the period September December 2026 and will include field engagement in Madaba. Tasks: • Provide overall technical leadership and management of the evaluation assignment. • Lead the development and refinement of the evaluation methodology, analytical framework, evaluation matrix, and sampling approach. • Ensure appropriate application of OECD-DAC evaluation criteria and mixed-methods evaluation principles. • Review programme documentation, monitoring data, implementation records, financial information, and other relevant evidence. • Lead and/or supervise key informant interviews, focus group discussions, stakeholder consultations, and other primary data collection. • Ensure that the evaluation applies gender-responsive, participatory, inclusive, conflict-sensitive, and ethical approaches. • Lead analysis and triangulation of qualitative and quantitative evidence. • Assess programme relevance, effectiveness, efficiency, coherence, emerging outcomes, sustainability, institutional ownership, and potential for replication or scaling. • Coordinate the work of technical specialists and field researchers. • Lead preparation of the inception report, preliminary findings presentation, draft evaluation report, and final evaluation report. • Facilitate stakeholder reflection and learning discussions on preliminary findings. • Develop evidence-based conclusions, lessons learned, and practical recommendations. • Ensure quality assurance, data protection, confidentiality, informed consent, and independence throughout the evaluation. • Ensure timely completion of all outputs in accordance with the agreed work plan.Desired Candidate Profile<ul><li>Advanced university degree in evaluation, development studies, economics, social sciences, gender studies, urban development, cultural heritage, tourism, business development, public policy, or another relevant field.</li><li>At least 8 years of professional experience in programme and project evaluation.</li><li>Demonstrated experience leading mixed-methods evaluations.</li><li>Strong knowledge and practical experience applying OECD-DAC evaluation criteria.</li><li>Relevant experience evaluating programmes related to one or more of the following: <ul><li>Women s economic empowerment;</li><li>Entrepreneurship;</li><li>Local economic development;</li><li>Cultural heritage;</li><li>Tourism;</li><li>Municipal or urban development;</li><li>Community-based development.</li></ul></li><li>Demonstrated experience designing and conducting stakeholder consultations, interviews, focus group discussions, and qualitative data analysis.</li><li>Strong analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Previous experience with internationally funded development programmes, UN agencies, international organizations, donors, municipalities, or civil society organizations is highly desirable.</li><li>Experience in Jordan or the wider MENA region is an advantage.</li><li>Excellent written and spoken English is required.</li></ul>

Full Time Gulf Talnet

Customer Success Manager

On-site - Jordan - Amman 21 July 2026

Customer Service

<h4>Description</h4> Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate. As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned. <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li> <li>Real ownership — your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation — top-of-market salary plus equity and full benefits.</li> </ul>

Full Time Gulf Talnet

Customer Success Manager

On-site - Jordan - Amman 21 July 2026

Customer Service

<h4>Description</h4> Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate. As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned. <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory early team members grow into leadership as we scale globally.</li> <li>Real ownership your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation top-of-market salary plus equity and full benefits.</li> </ul>

Naukri Gulf

Information Systems Manager

On-site - Jordan - Amman 17 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Summary : We are seeking an experienced Information Systems Manager with a strong technical background in full-stack development and team leadership. The role involves leading a team of developers, driving the design and delivery of scalable web applications, and ensuring alignment between technical execution and business objectives. The ideal candidate will combine hands-on expertise with leadership capabilities and a solid understanding of enterprise systems, including ERP environments.Key Responsibilities :<ul><li>Leadership & Team Management<ul><li>Lead, mentor, and manage a team of software developers.</li><li>Provide technical guidance, coaching, and performance support.</li><li>Foster a collaborative and high-performance team culture.</li><li>Track team progress, identify risks, and ensure timely delivery.</li></ul></li><li>Technical Delivery<ul><li>Design, develop, and maintain scalable web applications.</li><li>Lead architectural discussions and contribute to technical decision-making.</li><li>Ensure adherence to coding standards, best practices, and development processes.</li><li>Conduct code reviews and enforce quality standards.</li></ul></li><li>Collaboration & Communication<ul><li>Act as the primary liaison between development teams and other technical/business teams.</li><li>Collaborate with Product Management to define requirements and technical solutions.</li><li>Work closely with QA teams to ensure quality, testing coverage, and defect resolution.</li><li>Support production environments by troubleshooting and resolving technical issues.</li></ul></li><li>Process & Continuous Improvement<ul><li>Drive Agile practices and improve development workflows.</li><li>Promote knowledge sharing and continuous improvement within the team.</li><li>Maintain proper documentation and system standards.</li></ul></li></ul></div></section><section>Desired Candidate Profile<ul><li>5+ years of professional experience in full-stack web development.</li><li>2+ years of experience in a leadership or team management role.</li><li>Proven experience in delivering scalable applications in environments.</li><li>Experience working with cross-functional teams and product stakeholders.</li><li>Good knowledge of ERP systems and enterprise integrations.</li><li>Technical Skills<ul><li>Frontend<ul><li>Advanced expertise in Angular:<ul><li>Component-based architecture</li><li>RxJS</li><li>State management</li><li>Modular design</li><li>Unit testing</li></ul></li></ul></li><li>Backend<ul><li>Strong experience with .NET Core:<ul><li>RESTful APIs</li><li>Microservices architecture</li><li>Authentication & authorization</li><li>Integration layers</li></ul></li></ul></li><li>Architecture<ul><li>Experience in microservices design:<ul><li>API gateways</li><li>Service communication</li><li>Distributed systems patterns</li></ul></li><li>Database<ul><li>Strong knowledge of MS SQL Server (MSSQL):<ul><li>Database design</li><li>Stored procedures</li><li>Query optimization</li><li>Performance tuning</li></ul></li></ul></li></ul></li><li>Additional<ul><li>Experience with automated testing frameworks.</li><li>Strong understanding of software development best practices.</li></ul></li></ul></li><li>Soft Skills<ul><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills (technical & non-technical).</li><li>Problem-solving mindset with focus on performance and quality.</li><li>Ability to manage multiple projects and priorities.</li><li>Strong attention to detail and documentation practices.</li></ul></li><li>Additional Strengths (Preferred)<ul><li>Experience working with UI/UX teams to deliver user-friendly solutions.</li><li>Ability to drive engineering excellence and process improvements.</li></ul></li><li>Education : (Bachelor s degree in Computer Science, Information Systems, or related field.</li></ul></section>

Full Time Gulf Talnet

Customer Success Manager

On-site - Jordan - Amman 21 July 2026

Customer Service

<h4>Description</h4> Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate. As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned. <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li> <li>Real ownership — your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation — top-of-market salary plus equity and full benefits.</li> </ul>

Bayt

Wholesale Manager

On-site - Jordan 24 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now!   Learn more: jti.com Wholesale Manager As Wholesale Manager, you will work closely with the Sales Lead to lead and optimize the wholesale business across designated customers, areas and channels. You will drive sales performance, ensure the effective deployment of resources and strengthen relationships with wholesalers. By analysing sell-out data, assessing wholesaler performance and gathering market intelligence, you will identify risks, opportunities and clear strategic actions. This role offers the opportunity to influence key commercial decisions, shape future strategies and develop the capabilities required for broader leadership responsibilities.  Position: <ul> <li>Develop and manage sales strategies and sales targets to achieve team sales and distribution objectives and meet volume commitments. </li> <li>Conduct ongoing sales and distribution performance analysis to provide actionable insights for timely and informed management decisions. </li> <li>Build and maintain strong relationships with wholesalers to support volume growth, optimized distribution, balanced stock levels, market insights and effective promotion programs. </li> <li>Deliver accurate and timely reports on market trends, competitor activities and promotion performance on a weekly, monthly and quarterly basis. </li> <li>Recruit, lead, coach and develop the sales team to strengthen capabilities, ensure alignment with business objectives and drive high-performance results. </li> <li>Lead business planning, forecasting and performance reviews to identify risks, opportunities and recommend strategic actions. </li> <li>Collaborate with cross-functional teams to support commercial initiatives and continuous business improvement.</li> </ul> Requirements: <ul> <li>Bachelor’s degree in Business Administration, Marketing or a related field. </li> <li>At least 8 years of experience in sales, trade marketing or wholesale management. </li> <li>Proven expertise in managing wholesalers, distributors and complex trade channels, including route-to-market, inventory, pricing, margins and trade investment. </li> <li>Strong analytical and business planning skills, with experience in sell-in and sell-out analysis, KPI tracking and data-driven decision-making; advanced Excel, PowerPoint and reporting skills. </li> <li>Demonstrated leadership, negotiation and stakeholder management skills, with strong ownership, strategic thinking and proficiency in the local language and English.</li> </ul> What to expect: Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor. Are you ready to join us? Build your success story at JTI. Apply now! Next Steps: After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know. </div>

Bayt

Account Manager

On-site - Jordan 9 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description ROLE SUMMARY As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. WHAT’S ON YOUR PLATE: Partner Relationship Management: <ul><li>Build and maintain strong, long-term relationships with existing restaurant and vendor partners. </li><li>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. </li><li>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. </li></ul>Data-Driven Consulting: <ul><li>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. </li><li>Share actionable recommendations based on performance metrics to drive revenue and efficiency. </li><li>Conduct regular business reviews to align on results, opportunities, and growth plans. </li></ul>Account Growth & Optimization: <ul><li>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. </li><li>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. </li><li>Recommend and coordinate marketing campaigns and promotional offers to drive order volume. </li></ul>Cross-Functional Collaboration: <ul><li>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. </li><li>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. </li></ul>Contract Management & Compliance: <ul><li>Negotiate and renew commercial agreements to ensure a fair and strategic partnership. </li><li>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. </li></ul> Qualifications WHAT DID WE ORDER: <ul><li>Bachelor's degree in Business, Marketing, or a related field. </li><li>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). </li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. </li><li>Excellent communication, negotiation, and interpersonal skills. </li><li>Customer-first mindset with a strong focus on delivering value to partners. </li><li>*Residency in or relocation to X is a must* </li><li>Self-starter with the ability to work independently in a fast-paced environment. </li><li>Fluency in X Language is a must </li></ul>WHAT WE HAVE TO OFFER: Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun! <ul><li>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here. </li><li>Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment. </li><li>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts. </li><li>Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team. </li><li>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better. </li><li>Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing. </li></ul> </div>

Bayt

Account Manager

On-site - Jordan 8 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the opportunity ROLE SUMMARY As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. WHAT’S ON YOUR PLATE: Partner Relationship Management: <ul><li>Build and maintain strong, long-term relationships with existing restaurant and vendor partners. </li><li>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. </li><li>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. </li></ul>Data-Driven Consulting: <ul><li>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. </li><li>Share actionable recommendations based on performance metrics to drive revenue and efficiency. </li><li>Conduct regular business reviews to align on results, opportunities, and growth plans. </li></ul>Account Growth & Optimization: <ul><li>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. </li><li>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. </li><li>Recommend and coordinate marketing campaigns and promotional offers to drive order volume. </li></ul>Cross-Functional Collaboration: <ul><li>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. </li><li>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. </li></ul>Contract Management & Compliance: <ul><li>Negotiate and renew commercial agreements to ensure a fair and strategic partnership. </li><li>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. </li></ul> What you need to be successful WHAT DID WE ORDER: <ul><li>Bachelor's degree in Business, Marketing, or a related field. </li><li>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). </li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. </li><li>Excellent communication, negotiation, and interpersonal skills. </li><li>Customer-first mindset with a strong focus on delivering value to partners. </li><li>*Residency in or relocation to X is a must* </li><li>Self-starter with the ability to work independently in a fast-paced environment. </li><li>Fluency in X Language is a must </li></ul> WHAT WE HAVE TO OFFER: Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun! <ul><li>Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here. </li><li>Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment. </li><li>Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts. </li><li>Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team. </li><li>Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better. </li><li>Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing. </li></ul> Who we are Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. </div>

Bayt

Marketing Strategy Manager

On-site - Jordan 18 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Do you want to make a difference in people's lives? We are looking for a Marketing Strategist Manager to join our growing team! Who we are: WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. Job Objectives: The Marketing Strategist Manager helps lead the company's marketing function by developing strategies that align with company goals, revenue targets, and growth priorities. This role identifies market opportunities through customer, competitor, industry, and performance analysis, and ensures strategic alignment across all Marketing units. The Marketing Strategist Manager serves as the primary strategic advisor on marketing direction and is responsible for improving campaign effectiveness, lead quality, conversion rates, and marketing return on investment. The role ensures that a data-driven, growth-oriented mindset is embedded across all marketing operations. Responsibilities and duties: <ul> <li>Create and implement marketing and communication strategies to support business objectives. </li> <li>Conduct and analyze market research and company insights to forecast trends and customer needs. </li> <li>Provide strategic recommendations to the marketing and communications team. </li> <li>Oversee project plans, including timelines and budgets, ensuring projects are delivered on schedule. </li> <li>Collaborate with cross-functional teams to optimize campaigns and content. </li> <li>Monitor key performance indicators (KPIs) for marketing efforts and adjust strategies accordingly. </li> <li>Maintain alignment of marketing strategies with company branding and messaging. </li> <li>Develop and lead the brand initiation and go-to-market strategy for newly added entities, ensuring clear positioning, launch readiness, and alignment with the Head of Marketing’s direction. </li> </ul>Qualifications: <ul> <li>Bachelor’s degree in marketing, Communications, Business, or a related field. </li> <li>Advanced degrees or certifications in marketing or strategic management are not necessarily required but are considered a plus. </li> </ul>Years of Experience: 5 – 7 years of relevant experience in marketing strategy, market research, or communications roles. Experience in leadership or project management within the marketing. Competencies / Behavioral Requirements: <ul> <li>Fluency in English is a must. </li> <li>Strong analytical thinking and problem-solving skills. </li> <li>Creative mindset with data-driven decision-making ability. </li> <li>Excellent leadership and team collaboration skills. </li> <li>Strong attention to detail and ability to manage multiple projects simultaneously. </li> <li>Effective communication skills </li> <li>Adaptability and resilience in a fast-paced environment. </li> </ul>Technical Requirements <ul> <li>Proficiency in market research tools and customer relationship management (CRM) software. </li> <li>Familiarity with content management systems and digital marketing platforms. </li> <li>Proficient in excel and PowerPoint </li> <li>Ability to analyze data using analytical and reporting tools. </li> <li>Knowledge of marketing technology and analytics platforms. </li> </ul>What we offer: Comprehensive health insurance Competitive compensation package Prime central location Discounts on food, beverages, and wellness services Continuous learning and development opportunities A dynamic, inclusive, and supportive work environment A workplace led by Gen Z and Millennials Employment type: <ul> <li>Full-time </li> <li>On-site </li> </ul>Working days: Monday to Friday 6th day: Based on need, managed fairly based on priorities and urgency Ready to make your mark? Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! Learn more at wuduh.zenats.com Stay connected We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. You can find us on: LinkedIn Instagram Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability. </div>

Full Time Gulf Talnet

Performance Marketing Manager

On-site - Jordan - Amman 21 July 2026

Sales

<h4>Description</h4> Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more. Chain Reaction is looking for a performance marketing manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs. <h4>Requirements</h4> <h4>Key responsibilities:</h4> <li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li> <li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li> <li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li> <li>Continuously analyze performance data and create detailed campaign performance reports.</li> <li>Efficiently manage advertising budgets across all platforms and campaigns.</li> <li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li> <li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li> <h4>Required skills & qualifications:</h4> <li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li> <li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li> <li>In-depth experience in the Google Display Network and overall display advertising.</li> <li>Solid knowledge of retargeting/remarketing strategies.</li> <li>Demonstrated people management and team leadership skills.</li> <li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li> <li>E-commerce experience is a must.</li> <li>Educational or professional background in marketing and advertising is a plus.</li> <li>Experience with luxury brands is a strong advantage.</li> <li>Fluency in French is a plus.</li> <h4>Benefits</h4> Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.

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