Database Developer Jobs
1532 Jobs Found
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<p>Quality Technician </p><br><br><p>Manufacturing Quality Technician </p><br><br><br><p>Purpose:</p><br><br><p>Ensure timely support to manufacturing team during production. </p><br><br><p>Ensure standards are respected along manufacturing process. </p><br><br><p>Ensure that intermediate and finished product non-conformities are managed and related corrective & preventive actions held. </p><br><br><br><p>Consistently apply OPEN+ systems and tools. </p><br><br><p>Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability to prevent personnel, asset or societal loss. </p><br><br><p>Act and promote an interdependent and transparent safety culture fostering the utilization of preventive/predictive approach in line with Open+/IOS </p><br><br><br><p>PRODUCTION SUPPORT </p><br><br><p>Support production teams by providing Quality guidance and support in case of issues. Share knowledge and expertise to stakeholders (Q Champions) on new processes, requirements, methods or guidelines. </p><br><br><p>Train the floor on Quality practices and procedures, and ensure the operational staff remains up to date with our Quality requirements. Provide first level support for DIM troubleshooting and relevant trials. </p><br><br><p>Support brand change activities related to Gate 4 and VSU projects. </p><br><br><p>for RRP products: Coordinate the availability and testing of samples according to the sampling plan and the control strategy. </p><br><br><br><br><br><p>NC MANAGEMENT </p><br><br><p>Support investigation in a timely manner of non-conformities and deviation, leveraging on OPEN+ problem solving tools. Support investigation and resolution of critical deviations, contribute to define disposal actions and when appropriate corrective actions. </p><br><br><p>Based on recommendation from stakeholders, participate to the decision of releasing or destroying the non-conforming products blocked due to quality issues and monitor the related costs. Support BUBD activities for Semis and Finished Goods. </p><br><br><br><p>DOCUMENTATION MANAGEMENT & QMS SUPPORT </p><br><br><p>Provide support to the production team whenever needed </p><br><br><p>Participate to the creation and review of procedures, work instructions and other Quality Documents. Provide support and training according to the training management system. </p><br><br><p>for RRP products: Ensure availability of Batch Record before the production in a timely manner. </p><br><br><br><p>CONTINUOUS IMPROVEMENT </p><br><br><p>Propose and follow-up quality improvement ideas in production or other processes in Operations. </p><br><br><p>Analyze the information and participate in small projects with influence on product quality. </p><br><br><br><p>MATERIALS MANAGEMENT </p><br><br><p>Ensure support to manufacturing in order to improve DIMs performance and its impact on product quality, machines efficiency and production costs. </p><br><br><br><p>NON-CONFORMITIES MANAGEMENT & CAPA </p><br><br><p>Support investigation in a timely manner of non-conformities and deviation, leveraging on OPEN+ problem solving tools. Support the decision making process to quarantine the non-conforming material/products and liaise with interested parties to reveal the root cause and take relevant preventive/corrective actions. Ensure proper follow up and reporting of open actions and maintain the related database up to date. Ensure the proper flow is in place to manage and keep under control the costs related to goods destroyed (LOGD) </p><br><br><br><p>Communicate all useful information for the flow of Quality processes to colleagues and to support teams in order to meet productivity and quality. Support the development of the Q Champions and Equipment Owners through Quality trainings. Support Q Pillar deployment (e.g.Training, HC, QBOS). </p><br><br><br><p>For RRP : perform critical review of executed production batch records and manage intermediate and finished product non conformities and related corrective and preventive actions held with relevant stakeholders and ultimately confirm to the final approver that the product can be released for commercial manufacturing. </p><br><br><p>For RRP: Perform timely calibration and maintenance of at line Quality instruments and ensure proper functionality. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team.<br> This role is ideal for a high-impact Individual who thrives on autonomy and scale.<br> You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing.<br> You will operate at a high level, providing technical leadership across multiple teams.<br> By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.<br> Your Top Responsibilities: End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.<br> Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.<br> Technical Force Multiplier: Set the standard for engineering excellence.<br> Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.<br> Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.<br> Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.<br> Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.<br> What We Expect from You: 5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.<br> Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.<br> Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.<br> Database Mastery: Extensive experience with relational databases (e.<br>g., PostgreSQL), including schema design, query optimization, and handling data at scale.<br> Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.<br> Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.<br> Additional Information (Added Advantages): Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .<br> Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.<br>) or real-time communication platforms is a strong plus.<br> Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.<br>js (or comparable frontend frameworks), and PostgreSQL is preferred.<br> AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.<br> Education: A degree in Computer Science, Engineering, or a related field is preferred.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.<br> A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.<br> Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.<br> Fair Compensation: We deeply value your contribution and expertise.<br> Transparency: A culture that thrives on open communication and flat technical discussions.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.<br> Ready to lead at Maqsam?<br> Apply now! #LI-DNI</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>Location: </span></strong><span>Amman, Jordan </span></p><br><p><strong><span>Type of engagement</span></strong><span>: Consultancy role, 18 days/month </span></p><br><p><strong><span>Expected start date</span></strong><span>: As soon as possible, ideally early October </span></p><br><p><span>The UK-funded Jordan Security Partnership Programme (SPP) is delivered collaboratively with Jordanian security partners and specifically target areas in the intersection between Jordanian security partners’ asks and UK shared security objectives, in close coordination with international partners. The main beneficiaries of SPP support are the Jordanian Armed Forces (JAF), the Public Security Directorate (PSD) and the National Centre for Security and Crisis Management (NCSCM) and the Central Bank’s Anti-Money Laundering Unit (AMLU). The SPP has been in implementation since April 2025. The programme will run until March 2028. </span></p><br><p><span>ASI is seeking a MREL Officer to be part of the Core Team. The Core Team is responsible for managing the programme and ensuring its strategic value, including designing catalytic and demand-led interventions. The MREL Officer works under the supervision of the Deputy Team Leader and MREL Lead and is expected to collaborate effectively with all members of the team. The MREL Officer is overall responsible for data collection, working closely with intervention teams to ensure data collection and reporting protocols and best practices. <br></span></p><br><p><strong><span>Role and responsibilities </span></strong></p><br><p><span>The MREL Officer is responsible for the following deliverables during the remainder of the implementation phase: </span></p><br><p><strong><span><br>High-quality monitoring and evaluation of interventions under implementation</span></strong><span>: </span></p><br><ul><li><p><u><span>Conducting pre-implementation briefings</span></u><span> to intervention teams on what data needs to be collected and with what tools. </span></p><br></li></ul><ul><li><p><u><span>Design and creation of bespoke Quantitative Data Collection Tools</span></u><span> per intervention using Kobo Toolbox, training of teams and oversight of data collection and analysis for all activities such as workshops, training courses and mentoring sessions. </span></p><br></li></ul><ul><li><p><u><span>Qualitative Data collection (Key Informant Interviews)</span></u><span>: Conducting KIIs and / or Focus Group Discussions as necessary and record comprehensive transcripts by hand in Arabic. </span></p><br></li></ul><ul><li><p><u><span>Generation of PowerBI visualisations </span></u><span>and data analysis. </span></p><br></li></ul><ul><li><p><u><span>MREL Forms:</span></u><span> Inputting relevant data into the MREL Forms and Integrated MREL system at output and outcome level, against agreed indicators and Progress Markers. </span></p><br></li></ul><ul><li><p><span>Compilation of data on conflict sensitivity, Human Rights and GESI. </span></p><br></li></ul><p><strong><span>Timely and high-quality quarterly reporting</span></strong><span>: </span></p><br><ul><li><p><span>Lead the compilation of a comprehensive excel document including progress markers, products tracker, training tracker, beneficiary tracker, lessons learnt tracker, and stakeholder engagement matrix. </span></p><br></li></ul><ul><li><p><span>Lead the compilation of output level data analysis into narrative quarterly reports to the client. </span></p><br></li></ul><ul><li><p><span>Contribute to the drafting of quarterly change stories as outcomes are achieved. </span></p><br></li></ul><p><strong><span>Strategic programme learning and adaptive programming</span></strong><span>: </span></p><br><ul><li><p><u><span>Power BI ToC visualisations</span></u><span>: Maintain and update a complex excel database underpinning evidence-based portfolio level ToCs, update visualisations in Power BI. </span></p><br></li></ul><ul><li><p><u><span>Programme learning sessions</span></u><span>: Co-facilitate, together with the MEL Lead, strategic learning sessions highlighting key programme lessons to BEA, to happen once or twice a year at least. </span></p><br></li></ul><ul><li><p><span>Input on strategic reviews: Periodically as requested by the client. <br></span></p><br></li></ul><p><span>The MREL Officer is expected to effectively liaise with the Team Leader, Deputy Team Leader, Programme Director and Programme Manager on progress towards the above, as well as proactively reporting any incidents that occur in performing their duties. </span></p><br><br><p><strong><span>Role requirements </span></strong></p><br><p><span>The MREL Officer must possess the following attributes: <br></span></p><br><p><strong><span>Essential:</span></strong></p><br><ul><li><p><span>5+ years of experience in MREL for international donor programmes, preferably for UK-funded programmes. </span></p><br></li></ul><ul><li><p><span>Advanced skills in Excel, Power BI, and Kobo Toolbox (additional data management tools a bonus). </span></p><br></li></ul><ul><li><p><span>Strong experience in data collection, creation of feedback forms, MREL visualisations and donor-facing narrative reporting. </span></p><br></li></ul><ul><li><p><span>Excellent interpersonal skills, high emotional intelligence, the ability to build trust quickly and engage individuals from all walks of life. </span></p><br></li></ul><ul><li><p><span>Excellent attention to detail. </span></p><br></li></ul><ul><li><p><span>Dedicated and motivated with a consistent work ethic. </span></p><br></li></ul><ul><li><p><span>Excellent skills in English and Arabic, written and verbal. </span></p><br></li></ul><p><strong><span>Desirable:</span></strong></p><br><ul><li><p><span>Experience working with security sector stakeholders on capacity building programmes. </span></p><br></li></ul><ul><li><p><span>Experience in qualitative data collection, e.g. through key informant interviews, focus group discussions, and delivery of qualitative reporting through Change/Success Stories. </span></p><br></li></ul><ul><li><p><span>Knowledge of coding languages related to data visualisations on PowerBI and other MEL tools. </span></p><br></li></ul><p><span>Interested applicants should submit their CV by </span><strong><span>30th of September 2026.</span></strong><span> Qualified Jordanian experts are strongly encouraged to apply. </span></p><br> </div>
Job description <div> <div> <p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception.</p> <p>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</p> <p> </p> <p> <strong>Meet the team!</strong> </p> <p>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</p> <p>As a Senior Account Executive, you'll be responsible for remotely developing and achieving sales targets. In this role, you will be responsible for building strong relationships with strategic clients and identifying needs and requirements to promote the company s solutions and achieve mutual satisfaction.</p> <p> </p> <p> <strong>Help us shape the future of communications by:</strong> </p> <ul> <li> <p>Developing business relationships to expand the company s customer base and improve the existing business relationships and report pertinent data.</p> </li> <li> <p>Creating exceptional sales pitches for prospective clients.</p> </li> <li> <p>Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).</p> </li> <li> <p>Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.</p> </li> <li> <p>Meeting the quarterly targets determined by sales management.</p> </li> <li> <p>Following up regularly with existing clients via phone and email to cross-sell and up-sell.</p> </li> <li> <p>Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.</p> </li> <li> <p>Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.</p> </li> <li> <p>Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.</p> </li> <li> <p>Developing cooperative closing strategies and tactics with sales management.</p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong>What you will bring:</strong> </p> <ul> <li> <p>Hands-on 5+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry.</p> </li> <li> <p>Excellent territory development, lead generation, and qualification skills.</p> </li> <li> <p>A strong understanding of the sales cycle, sales management, and multiple industries.</p> </li> <li> <p>Effective, proactive communicator with outstanding influencing and negotiation skills.</p> </li> <li> <p>Bachelor's degree in Business Administration, Marketing, or other related fields.</p> </li> <li> <p>Comfortable speaking with high-level decision-makers.</p> </li> <li> <p>Excellent organization, planning, and time management skills.</p> </li> <li> <p>Fluent in English and Arabic with excellent writing/editing and verbal communication skills.</p> </li> </ul> <p> </p> <p> <strong>AI Proficiency:</strong> </p> <ul> <li> <p>Minimum Level: L2-L3 Basic to practical understanding of AI tools with ability to apply them in sales-related tasks.</p> </li> <li> <p>Expected: Use AI for sales prospecting, outreach personalization, CRM insights, and pipeline management. Familiarity with tools such as ChatGPT, Microsoft Copilot, or Gemini.</p> </li> </ul> <p> </p> <p> <strong>Craft and Toolkit:</strong> </p> <ul> <li> <p>CRM & Sales Pipeline Management</p> </li> <li> <p>B2B IT/Telecom Solutions</p> </li> <li> <p>Lead Generation & Territory Development</p> </li> <li> <p>Enterprise Account Management</p> </li> <li> <p>Solution Selling & Needs Analysis</p> </li> <li> <p>Sales Forecasting & Pipeline Analytics</p> </li> <li> <p>Opportunity & Deal Management</p> </li> <li> <p>Cross-Selling, Upselling & Contract Renewals</p> </li> <li> <p>Sales Presentations & Proposal Development</p> </li> <li> <p>Key Stakeholder / Decision-Maker Engagement</p> </li> </ul> <p> </p> <p> <strong>Character Traits:</strong> </p> <ul> <li> <p>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</p> </li> <li> <p>Ownership and accountability take responsibility and follow projects through to completion.</p> </li> <li> <p>Communication explain ideas clearly and listen to others across teams.</p> </li> <li> <p>Collaboration work well with others and support team goals.</p> </li> <li> <p>Adaptability and learning adjust to change and keep learning new skills or tools.</p> </li> <li> <p>Mentorship and knowledge sharing help others grow and share what you know.</p> </li> <li> <p>Resilience stay calm under pressure and handle setbacks constructively.</p> </li> <li> <p>Quality and attention to detail do work carefully and strive for improvement.</p> </li> <li> <p>Advocacy and innovation encourage best practices, efficiency, and new ideas</p> </li> </ul> </div> </div> <div> <div> <div> <span> </span>On-site</div> <div> <span> </span> <ul> <li> <span>Amman, Al A imah, Jordan</span></li> </ul> </div> <div> <span> </span>Revenue</div> </div> </div> <div> <div></div></div>
<p>AMAL Project Jordan | ICU Istituto per la Cooperazione Universitaria Type of Employment: Full-time, fixed term 3 months. Reports to: Field Coordinator. ICU implements development co-operation projects in developing countries and fosters information and education on international solidarity issues. ICU has been active in Jordan since 1999. The project AMAL Improved Access to Work for vulnerable Syrian refugees and Jordanians in the governorates of Amman, Zarqa and Karak (AID PHONE_NUMBER/01/0) is implemented by ICU (applicant and overall coordinator) in partnership with Save the Children Jordan (SCJ) and Athar for Youth Development, and is financed by the Italian Agency for Development Cooperation (AICS). AMAL improves stable and lasting access to income for Syrian refugees and vulnerable Jordanians with a focus on women, youth (18 35) and persons with disabilities in the governorates of Amman, Zarqa and Karak. The project combines market-aligned vocational training (TVET), cash for training, paid internships and job matchmaking with grants and tailored support to micro, small and medium enterprises (MSMEs), and the active engagement of public institutions, the private sector and community-based organizations to foster inclusive and sustainable economic growth. Overall aim of the Action: Contribute to the economic empowerment and the strengthening of the resilience of Syrian refugees and vulnerable Jordanians in Jordan. Specific objective: Syrian refugees and vulnerable Jordanians in particular women, youth and persons with disabilities in the governorates of Amman, Zarqa and Karak obtain a stable income from employment or self-employment thanks to the development of market-aligned skills and the strengthening of MSMEs. Expected results: • R.1 Strengthened technical, practical and professional skills required by the local labor market among vulnerable Syrian refugees and Jordanians, with particular attention to youth, women and persons with disabilities. • R.2 Promoted inclusive and sustainable entrepreneurship, contributing to the strengthening of micro, small and medium enterprises (MSMEs). • R.3 Strengthened activation and participation of the public sector, private sector and community associations to promote inclusive and sustainable economic growth. We are seeking an experienced Case Manager to lead the identification and selection of project beneficiaries according to vulnerability criteria. The Case Managers will manage individual beneficiary files from first contact to enrolment or referral, ensuring that the selection process is fair, transparent, protection-sensitive and well documented. Key Responsibilities and Duties • Manage individual beneficiary case files from identification to enrolment in project activities or referral to other organizations and programs. • Supervise and coordinate the work of the Enumerators, ensuring the correct application of the vulnerability criteria and selection quotas (30% Syrian refugees, 70% vulnerable Jordanians, at least 50% women, at least 15% persons with disabilities). • Conduct in-depth vulnerability assessments and verify the eligibility of candidates. • Provide beneficiaries with clear guidance on project services (TVET, life and soft skills training, cash for training, internships, matchmaking events) and on their rights and obligations. • Identify protection needs and refer cases to competent organizations and services through existing referral pathways, in coordination with SCJ and other actors. • Liaise with local CBOs, community leaders and partners to support outreach and community validation, ensuring the inclusion of marginalized groups. • Maintain accurate, confidential and up-to-date documentation of all cases in the project database. • Contribute to the verification of beneficiary lists and to reporting on the selection process. • Apply ICU s safeguarding, protection, gender and do-no-harm principles in all activities. Only shortlisted candidates will be contacted. ICU is committed to safeguarding and to a zero-tolerance approach to sexual exploitation and abuse; recruitment is subject to reference checks. Qualified women and persons with disabilities are strongly encouraged to apply.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Social Work, Social Sciences, Psychology or a related field.<br>At least 2 years of case management experience with refugees and/or vulnerable populations.<br>Good knowledge of referral pathways and protection services in Jordan.<br>Previous experience supervising enumerators or outreach teams is an advantage.<br>Strong interpersonal and communication skills, with proven ability to deal sensitively with vulnerable people.<br>Good computer literacy and familiarity with beneficiary databases.<br>Fluency in Arabic and good working knowledge of English.</p>
<br>RESPONSIBILITIES<br>Program Implementation (60%)<br>• Youth and workforce development grants<br>• Coordinate with Program instructors and trainers on required reporting, attendance, materials, and milestone documents<br>• Perform administrative tasks such as certificate printing, service and material procurements and data collection for programs she/he is in charge of<br>• Lead on preparing statistical and narrative reports about all program or training activities and results or programs she/he is in charge of, for the review of the SM (And regional staff as appropriate)<br>• Assist in developing budgets and proposals as requested by the SM<br>• Participate in budget re-alignment exercises integrating developments of projects, as needed<br>• Assist in the development and expansion of relevant language and skills development programs, based on departmental and organizational plans focusing on public courses<br>• Prepare contract requests in coordination r for all trainers on programs under her/his responsibility<br>• Coordinate with other departmental staff, finance and HR on trainer assignments, contracts, payments, and schedules<br>• Conduct background checks on prospective trainers<br>• Procure transportation for Amideast trainers to off-site programs via Amideast standard operating procedures (SOPs)<br>• Conduct periodic quality assurance (QA) visits to program sites, recommending actions to line management, if any<br>• Schedule placement tests for students/participants and record, and document results with teachers, archives and for students<br>• Maintain accurate and up to date filing and records in compliance with program requirements<br>• For courses, where Amideast incurs material development expenses to trainers, approve and review all developed materials with the SM and/or relevant staff, and archives them into the SharePoint and updates the library of materials/courses that are developed at Amideast<br>QA, MEAL, and Reporting (20%)<br>• Analyze the post-training assessments and surveys and provide summaries to the English Language & Institutional Development Programs Manage for reporting<br>• Participate in documenting progress of programs, classes, and student learning outcomes for the purposes of end-of-year organization reporting and for donor reporting<br>• Propose new improvements to the delivery of classes, communication channels and developing new customer bases tailored for youth and workforce development programs<br>• Contribute to the programs progress reporting, monitoring, and final reports in compliance with donors requirements<br>Developing Amideast s Offerings and Business (30%)<br>• Follow up on calls and inquiries and respond to customer requests or deliver requests to the relevant department or position for the fee-for-service young learners' summer and winter camp programs<br>• Ensure direct outreach emails to school administrators, teachers and parents are shared and respond to enquiries and collect interest forms<br>• Update the database of school staff and parents for future communications and marketing efforts for the T&P department<br>• Achieve 20 enrollments or more for each young learner program<br>• Propose and lead on data collection to allow Amideast to launch new thematic young learner programs integrating past and existing capabilities including, but not limited to: STEM, journalism and media, entrepreneurship and innovation<br>• Launch and monitor the performance of teachers for young leaners programs in the summer and winter vacations, collect data and administer surveys and follow-up engagement activities with enrolled students<br>• Take insights and lessons learned from program implementation, challenges, and successful customer attraction channels<br>• Produce a recommendation report to management to enhance:<br>• Addressing the changing needs of youth programs deduced from implementation successes and challenges<br>• Media, communication, and outreach channels<br>• New partnerships explored for young learner programs<br>• Use insights to summarize recommendations for improvements<br>• Support business development efforts of the SM through market mapping to summarize youth grants and funding opportunities suitable for Amideast<br>• Support in concept note drafting for youth grants<br>Others (General)<br>• Communicate and coordinate frequently, accurately, and responsibly with Amideast s office in Amman and program staff<br>• Exhibit behavior and communications that reflect Amideast s goals of strengthening partnerships and understanding<br>• Follow Amideast s standard operating procedures<br>• Collaborate closely with other departments along with external relations to promote Amideast products and services<br>• Perform any other Amideast work-related duties requested by the Program Manager and/or Country Director, including supporting in the task load of other departments as required<br>QUALIFICATIONS AND SKILLS<br>• A minimum of a bachelor s degree in a relevant field<br>• A minimum of 5 years of relevant experience<br>• Proficiency in Arabic and English<br>• Computer literacy in MS Office<br>• Ability to multi-task and prioritize responsibilities<br>• Excellent oral and written communication and interpersonal skills<br>• Must possess problem-solving skills<br>• Cross-cultural sensitivity and customer service orientation<br>• Able to work under pressure and meet short deadlines<br>• Approachable and professional<br>• Service-oriented: Actively looking for ways to help people<br>• A self-starter, positive work attitude and a team player<br>• Respects and exercises confidentiality<br>• Dependable and professional<br><br>
<p><br></p><p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal & External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting & Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><strong>Compliance & Regulatory Management</strong></p><ul><li>Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</li><li>Support internal and external HR audits by ensuring proper documentation and record-keeping.</li><li>Monitor compliance with contractual obligations, probation requirements, and HR procedures.</li><li>Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</li><li>Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</li></ul><p><strong>HR Administration Support</strong></p><ul><li>Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</li><li>Support organization of workshops, trainings, and staff events, including visa and per diem processing.</li><li>Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</li><li>Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</li><li>Support office-level administrative coordination related to HR processes and staff welfare activities.</li><li>Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <p>We are seeking an experienced Senior Software Engineer to join our engineering teams and lead the development of innovative software solutions. As a Senior Software Engineer, you will be instrumental in transforming high-level architecture into detailed technical designs, building scalable applications, and mentoring team members. You will work on critical parts of our technology stack, designing, building, and releasing applications and systems that enhance how our customers learn and engage with our educational and professional platforms.</p> <p> </p> <p>Your primary responsibility is to work as a Frontend Engineer, specializing in building responsive, high-performance user interfaces using React, JavaScript, and HTML. You will collaborate closely with design and backend teams to deliver intuitive, scalable, and visually appealing web applications that provide an exceptional user experience.</p> <p> </p> <p> <b>How You Will Make an Impact</b> </p> <p>As a Senior Software Engineer, you will operate in critical parts of our technology stack, designing, building, and releasing applications and systems that improve customer learning and engagement experiences. You will work on multi-skilled teams building scalable, robust systems while discovering and implementing new and improved technologies to solve complex problems.</p> <p> </p> <p>You will take ownership of services, customer experience, and team responsibilities with a full-cycle, full-stack approach. Your role involves test-driven development with continuous integration and deployment into production environments. You will work in multidisciplinary environments collaborating with data engineering, data science, product, SRE, and other specialized teams.</p> <p> </p> <p>As a technical leader, you will create low-level technical designs based on high-level architecture and ensure your team thoroughly understands these designs. You will determine and manage code repository structure and branching strategies while conducting rigorous code reviews to maintain high coding standards.</p> <p> </p> <p> <b>Skills and Qualifications</b> </p> <p> <b>Advanced Technical Leadership:</b> </p> <ul> <li>6+ years of hands-on development experience</li> <li>Proven experience as a technical lead</li> <li>Expert-level proficiency in software architecture and system design</li> <li>Advanced knowledge of design patterns and best practices</li> <li>Experience mentoring and coaching junior team members<br> </li> </ul> <p> <b>Core Technology Stack:</b> </p> <ul> <li>Advanced proficiency in Java development</li> <li>Expert understanding of object-oriented principles and software design</li> <li>Extensive experience with web APIs (REST/GraphQL)</li> <li>Advanced knowledge of cloud services, particularly AWS</li> <li>Expert-level experience with microservices architecture, Kubernetes and Docker</li> <li>Comprehensive database experience (Entity Framework, Postgres SQL, DynamoDB, NoSQL databases)</li> <li>Familiarity with writing unit tests such as JUnit, Mockito, etc.</li> <li>Hands-on experience using Spring boot.<br> </li> </ul> <p> <b>Full-Stack Development:</b> </p> <ul> <li>Expert proficiency in JavaScript, React.</li> <li>Expert proficiency HTML, CSS, and web technologies</li> <li>Experience with TypeScript, NPM/Yarn package management</li> <li>Advanced experience with modern frameworks and libraries</li> <li>Strong knowledge of SQL (MySQL) and NoSQL databases (DynamoDB, Elasticsearch, Redis)</li> <li>Experience with developing cloud-native applications</li> <li>Knowledge of containerization and orchestration technologies</li> <li>Expert in messaging queues such as Apache Kafka, JMS, and related technologies.<br> </li> </ul> <p> <b>AI Proficiency & Collaboration</b> </p> <p>Candidates are expected to demonstrate proficiency in leveraging AI tools to enhance software development productivity and quality. This includes:</p> <ul> <li> <b>Code Generation & Enhancement</b>: Using AI tools (e.g., GitHub Copilot, Cursor) to assist in writing, refactoring, and optimizing code.</li> <li> <b>Debugging & Tracing</b>: Collaborating with AI to identify bugs, trace logic errors, and propose fixes.</li> <li> <b>Brainstorming Solutions</b>: Engaging AI in ideation and architectural discussions to explore alternative approaches and design patterns.</li> <li> <b>Challenging AI Suggestions</b>: Critically evaluating AI-generated code, identifying limitations, and improving upon its output.</li> <li> <b>Reviewing AI Output</b>: Ensuring AI-generated code meets quality, performance, and security standards through thorough review and testing.<br> </li> </ul> <p> <b>Leadership and Development Practices:</b> </p> <ul> <li>Advanced experience with Agile methodologies and DevOps practices</li> <li>Expertise in establishing and coordinating test strategies</li> <li>Experience with test automation frameworks and continuous integration</li> <li>Advanced knowledge of software quality assurance lifecycle</li> <li>Experience with automated UI and functional test development</li> <li>Proficiency in Linux operating systems and testing frameworks (JUnit, TestNG, Mockito)<br> </li> </ul> <p> <b>Professional Expertise:</b> </p> <ul> <li>Strong oral and written communication and organizational skills</li> <li>Team player who enjoys exchanging ideas and collaborative code development</li> <li>Proven ability to write clean, maintainable software</li> <li>Experience with RESTful APIs and Web Services coding + testing</li> <li>Ability to troubleshoot complex issues in systems under test</li> <li>Experience working with vendors and managing technical discussions</li> </ul> <p> <b>Experience Requirements:</b> </p> <ul> <li>Bachelor's degree in Computer Science or equivalent</li> <li>4-6+ years of experience as a Senior Software Engineer or technical lead</li> <li>Advanced experience in test automation engineering (for QA-focused roles)</li> <li>Proven track record of delivering high-quality software solutions</li> <li>Experience leading technical initiatives and driving innovation</li> </ul> <p> </p> <p> </p> <p><br></p></div></section>
<p><strong>Vacancy Announcement<br>
Human Resources Operational Partner Support - OCG - Cell 5</strong></p>
<p><br>
<strong>Family:</strong> Human Resources</p>
<p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p>
<p><strong>Workplace:</strong> Amman</p>
<p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p>
<p><strong>Duration</strong>: 12 Months.</p>
<p><strong>Context</strong></p>
<p><strong>OCG presence in Amman Hub:</strong><br>
OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p>
<p><br>
•The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br>
•The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water & Sanitation and a MESO Assistant<br>
•Delocalized & Hosted positions<br>
•An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br>
At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br>
The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br>
With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br>
Scope of responsibilities – objectives of the position:<br>
Translation of operational ambitions into HR needs & planning of the IMS positions:<br>
• Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br>
• Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br>
• Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br>
• Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br>
• Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br>
• Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br>
• If necessary, takes over the IMS job openings, particularly in emergency situations.<br>
• Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br>
Focal point for specific HR dossiers, under the supervision of the HROP:<br>
• Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br>
• Acts as a focal point for any topics related to Compensations & Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&Ben referents.<br>
HR and administrative management of international mobile staff (IMS):<br>
• Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br>
• With collaboration from HRCos keep updating the IMS HR update file.<br>
• Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br>
• Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br>
• Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br>
• Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br>
• Consolidates, monitors and updates pre-departure briefing materials for international staff<br>
• Follows up on anticipated returns of IMS and files documents related to them<br>
• During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br>
Information / Reporting:<br>
• Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br>
• Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br>
Meeting and specific platforms:<br>
• Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br>
• Participates in the weekly mini-desks of the cell.<br>
• Participates in the weekly meetings with HRCos<br>
• Participates in POA, MYR etc.<br>
• Participates in any other meeting deemed relevant<br>
• Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br>
Organizational support to the Cell:<br>
• Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br>
• Organizes group BIC briefings by RP/ARP.<br>
• In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br>
• Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br>
• Supports the cell in the organization of meetings.<br>
• Supports the cell in the management of information such as cell archiving.<br>
• Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br>
• Coordinates the organization of Cell events as needed.<br>
• Additional tasks can be requested.</p>
<p><br>
<strong>Profile Requirements:</strong><br>
<strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br>
Additional operational & HR MSF training is an asset.<br>
<strong>Experience: </strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br>
<strong>Technical Competencies:</strong><br>
IT: Windows 10, database, Excel (use of macros), Power BI.<br>
HR Tools and HR Fundamentals.<br>
<strong>Languages:</strong>English<br>
French and/or Arabic an advantage.<br>
<strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br>
<br>
If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p>
<p><br>
To: https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2 </p>
<p><br>
Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>
<p>ORGANIZATION DESCRIPTION Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.</p><p>POSITION DESCRIPTION Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies</li><li>Coordinate with vendors and suppliers throughout the procurement process</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements</li><li>Recommend vendors for award and maintain the preferred vendor database</li><li>Monitor inventory levels and initiate replenishment orders as needed</li><li>Support the Finance Department by coordinating the distribution of vendor checks</li><li>Process courier shipments by entering the required information into the Aramex system</li><li>Coordinate the procurement of goods and services for Amideast events and activities</li><li>Manage user access by adding or removing employees from the Careem business account</li><li>Perform other procurement- and operations-related duties as assigned</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained</li><li>Coordinate catering and related logistical services for meetings, events, and training activities</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed</li><li>Prepare and manage daily cleaning schedules and assignments</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements</li><li>Enroll eligible employees in the medical insurance program</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility</li><li>Provide backup support for HR administrative processes, as assigned</li><li>Perform other HR-related duties as assigned</li></ul><p>WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant field</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR)</li><li>Fluency in Arabic, including strong verbal and written communication skills</li><li>Ability to work effectively both independently and as part of a team</li><li>Proficiency in Microsoft Office applications and general computer literacy</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines</li><li>Excellent verbal communication and interpersonal skills</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to manage time efficiently and prioritize tasks effectively</li><li>Ability to work under pressure and deliver results within short timelines</li><li>Reliable, approachable, and professional attitude</li><li>Strong service orientation with a willingness to support colleagues and stakeholders</li><li>Self-motivated with a positive and proactive approach to work</li><li>Ability to maintain confidentiality and handle sensitive information with discretion</li></ul>
<p>Tagaddod is excited to welcome enthusiastic and results-driven fresh graduates for the role of Sales Representative in Jordan. This entry-level position provides a fantastic opportunity to kickstart your career in sales while developing essential skills and gaining hands-on experience.</p><p>Key Responsibilities</p><ul><li>Assist in the development and execution of sales initiatives targeting wholesale customers across Jordan.</li><li>Learn and promote Tagaddod s products and services to potential clients through various methodologies.</li><li>Conduct market research to identify potential clients and assess market needs.</li><li>Participate in team meetings and training sessions to enhance sales knowledge and skills.</li><li>Support the sales team in administrative tasks, such as preparing presentations, handling inquiries, and maintaining CRM database.</li><li>Shadow experienced sales representatives on client visits and market exploration.</li><li>Contribute to achieving sales targets and objectives while receiving mentorship from seasoned professionals.</li><li>Client visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, or related fields (recent graduates preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to learn quickly and adapt in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Passion for sales and commitment to providing exceptional customer service.</li><li>Team player with a positive attitude and willingness to learn.</li><li>Fluency in Arabic and English is essential</li></ul>
<p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to protection TERMS OF REFERENCE Purpose of Assignment: The UNICEF Centre of Excellence in Child Protection and Migration combines global advocacy with technical assistance to country offices. Recent developments in several countries, including proposals or decisions to lower the minimum age of criminal responsibility (MACR), underscore the need for current, accessible and comparable legal information. In other contexts, the MACR remains below international standards or is subject to exceptions, while the age of majority and related legal thresholds are not consistently documented. Previous global fact sheets are no longer regularly updated. The consultancy will support the development of a global Legal Atlas covering all countries and territories for which authoritative legal information can be verified. The Atlas will document the statutory age of majority and MACR, including exceptions, differentiated thresholds and relevant implementation provisions, and assess alignment with the Convention on the Rights of the Child and General Comment No. 24. Its immediate advocacy objective is to promote a MACR of at least 14 years, without exceptions that permit children below that age to be held criminally responsible. The Legal Atlas will be designed as an accessible, searchable and updateable knowledge product, drawing on the format and functionality of existing legal atlases on child marriage, street-connected children and civil registration and vital statistics. Its structure should allow additional justice-for-children variables to be incorporated in future phases, including access to free legal aid, diversion and non-custodial measures. Scope of Work: Under the supervision of the Child Protection Specialist, Justice for Children and Legal Reform, based at the UNICEF Centre of Excellence in Amman, the consultant will lead the research, validation, design and online development of the Legal Atlas. The consultant will work remotely and coordinate closely with UNICEF country offices and relevant technical partners. Develop an inception report, research protocol, legal taxonomy, data fields, source hierarchy and quality-assurance methodology. Identify, review and extract information from constitutions, criminal and juvenile justice legislation, civil codes and other authoritative legal sources for all countries and territories covered. Record citations, links, dates of enactment or amendment, legal exceptions and explanatory notes in a structured, editable dataset. Analyse each jurisdiction against the relevant international standards, clearly distinguishing verified law from interpretation and flagging information gaps. Prepare country profiles and validation packages; coordinate review by UNICEF country and COEs; maintain a comments and resolution log. Incorporate validated comments and finalize the global legal dataset and accompanying narrative content. Develop the information architecture, user journeys, wireframes and visual design for the Legal Atlas in line with UNICEF branding, accessibility and usability requirements. Configure and populate the online database, including search, filter, comparison, download and update functions, and provide administrator guidance. Conduct quality assurance and user testing, correct identified issues and prepare the final launch-ready package. Provide additional research, editing, coordination and knowledge-management support related to justice for children, as requested in writing by the contract manager. How can you make a difference? If you would like to know more about this position, please review the Terms of Reference here: ToR Consultant to Develop a Global Legal Atla TMS text.pdf</p><p><strong>Desired Candidate Profile</strong></p><h3>To qualify as an advocate for every child you will have:</h3><p>Minimum requirements:</p><ul><li>Education: Masters university degree in law, human rights, international development, public policy, social sciences or another field relevant to justice for children and child protection.</li><li>Work Experience: <ul><li>Minimum six (6) years of progressively responsible professional experience in justice for children, child protection, human rights, legal reform or a related field.</li><li>Demonstrated experience conducting high-quality comparative legal, policy or programme research across multiple jurisdictions.</li><li>Proven experience analysing or contributing to laws, policies, strategies, guidance or programmes related to justice for children.</li></ul></li><li>Language Requirements: Fluency in written and spoken English is required. Working proficiency in French or Spanish is highly desirable.</li><li>Knowledge/Expertise/Skills: <ul><li>Demonstrated ability to verify primary legal sources, manage structured datasets and present complex legal information accurately and accessibly.</li><li>Sound knowledge of the Convention on the Rights of the Child, General Comment No. 24 and other relevant international human rights and juvenile justice standards.</li><li>Excellent analytical, drafting, editing, communication and stakeholder-coordination skills.</li><li>Ability to manage multiple deliverables and work effectively in a remote, multicultural environment across regions and time zones.</li><li>Experience developing legal atlases, digital knowledge products, online databases or comparable public-facing platforms is highly desirable.</li><li>Experience working with UNICEF, another United Nations entity or an international child rights organization is an asset.</li></ul></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>Founded in 1948, WHO is the United Nations agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health.</p><p><br></p><p>WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. Our Triple Billion targets outline an ambitious plan for the world to achieve good health for all using science-based policies and programmes.</p><p>WHO’s Thirteenth General Programme of Work (GPW 13) defines WHO’s strategy for the five-year period, 2019-2023. It focuses on triple billion targets to achieve measurable impacts on people’s health at the country level.</p><p><br></p><p>The triple billion targets are to ensure by 2023:</p><p>• One billion more people are benefiting from universal health coverage</p><p>• One billion more people are better protected from health emergencies</p><p>• One billion more people are enjoying better health and well-being</p><p>Context</p><p>Under the direct supervision of the Public Health Officer (Health Promotion and Determinants) and the overall guidance of the Head of WHO Country Office (HWCO), the Public Health Specialist is a team member in the technical unit. Work is assigned by the supervisor who gives instructions on non-routine matters. Routine tasks are performed independently with some discretion in non-routine matters related to office procedures only.</p><p><br></p><p><b>National UN Specialist Volunteers in Jordan are entitled to:</b></p><p><br></p><p><b>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,186.33;</b></p><p><b>• Annual and learning leaves;</b></p><p><b>• Free Medical and life insurance;</b></p><p><b>• Free access to different learning platforms.</b></p><p><br></p><p>Task description</p><p>Under the direct supervision of Public Health Officer (Health Promotion and Determinants), the UN Volunteer will:</p><p>• Support the integration of climate-resilient Water, sanitation and hygiene (WASH) into the Climate change health vulnerability and Adaptation Assessment and into Water Safety Plans at health care facility level.</p><p>• Contribute to assessments and training on climate-resilient and environmentally sustainable health care facilities, using WHO checklists and guidance.</p><p>• Contribute to the national climate change and health policy brief, including compilation of health, emissions and economic evidence and drafting of policy options for health-sector decision-makers and other sectors.</p><p>• Support the review and implementation of health-sector National Adaptation Plan and contribute to drafting mid-term and long-term health adaptation action plans.</p><p>• Develop, adapt and pretest evidence-based health promotion materials (Arabic and English) on climate-health nexus.</p><p>• Support the development of a national heat-health action plan and the communication component of the heat-wave early warning system pilot.</p><p>• Engage youth networks, community-based organizations and volunteers.</p><p>• Develop and deliver training and orientation sessions on climate change and health, health promotion, and relevant areas.</p><p>• Support planning, budgeting, procurement follow-up and monitoring of the climate change and health workplan activities; maintain the activity tracker and risk log.</p><p>• Prepare progress reports, donor reports, mission reports, meeting minutes, success stories and web/social media content.</p><p>• Perform any other related duties as required by the supervisor.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>Arabic, Level: Fluent, Required</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Health field, public health or any relevant area.</p><p>Competencies and values</p><p>• Communication</p><p>• Knowing and managing yourself</p><p>• Moving forward in a changing environment</p><p>• Producing results</p><p>• Teamwork</p><p>Skills and experience</p><p>At least 3 years of professional work experience at the national level in public health, health promotion, environmental health, climate change or a closely related field, of which at least 1 year involves programme or project implementation with government, UN or non-governmental partners;</p><p>• Demonstrated experience in developing and implementing health promotion, risk communication or community engagement interventions in Jordan.</p><p>• Experience or demonstrated knowledge in climate change and health (vulnerability and adaptation assessment, heat-health action, climate-resilient WASH or health facilities, health in national climate change action plana and nationally determined contributions processes).</p><p>• Experience in organizing multi-stakeholder consultations, workshops and trainings, and in producing technical reports, policy briefs and communication products.</p><p>• Familiarity with the Jordanian health system and with the Ministry of Health, Ministry of Environment and related national institutions; previous work with WHO or the UN system is an asset.</p><p>• Excellent oral and written communication skills, including the ability to write clearly and concisely for technical and non-technical audiences in Arabic and English.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels.</p><p>• Motivated to contribute towards peace and development and to serve others; solid commitment to the values of volunteerism.</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p>• Have affinity with or interest in public health and health promotion, volunteerism as a mechanism for durable development, and the UN System.</p><p><br></p></div>
<p>The JIF is seeking a highly motivated JIF Coordination Technical Officer to work with the Jordan INGO Forum. This position will mainly be responsible for supporting the JIF Country Directors, represented by the Steering Committee (SC), and JIF Director, to build and maintain relationships with national and international stakeholders. They will also be responsible for coordinating government engagement efforts with and collecting relevant information from JIF member focal points with the overall goal of supporting collective and coordinated action.</p><p>Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><p>1. Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position:</p><ul><li>Bachelor degree in a relevant field.</li><li>3-5 years of relevant experience within field of expertise</li><li>Experience working with an INGO is required, including coordination forums or working groups.</li><li>Proven ability to collect, analyze and report on information/data.</li><li>Fluency in written and spoken English and Arabic required.</li><li>Ability to draft reports and edit in English is required.</li><li>Strong computer skills required.</li><li>The jobholder is required to develop, maintain and apply professional or advanced knowledge and expertise in working with national governmental institutions.</li></ul><p>Context related skills, knowledge and experience:</p><ul><li>Knowledge of the context in Jordan</li><li>Knowledge of JIF structure and mandate is a plus</li><li>Experience interacting with INGOs, local NGOs, coordination forums or working groups</li><li>Experience interacting with government officials and ministries</li><li>Ability to deal with regular special demands as a core element of the role.</li></ul><p>2. Behavioral competencies (max 6)</p><ul><li>You are able to communicate with impact and respect.</li><li>You are able to handle sensitive and confidential information in a professional manner.</li><li>You are organized.</li><li>You are able to manage multiple tasks and prioritize</li><li>You are flexible and can adapt to a changing environment</li></ul><p>1. Performance Management</p><p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><ul><li>The Job Description</li><li>The individual Work- and Professional Development Plan</li><li>The Competency Framework</li></ul><p>Generic responsibilities:</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Contribute to government engagement strategy and provide input on needs and gaps.</li><li>Develop and coordinate the information sharing of JIF guidance related to government engagement, government policy and other relevant materials (Donors, UN, GoJ, Civil society)</li></ul><p>Specific responsibilities:</p><p>Government Engagement Support</p><ul><li>Support the JIF Director and SC in representing JIF member concerns to different ministries and answer enquiries and share member challenges.</li><li>Make sure all relevant GoJ rules (JORISS, FFM, Takamul etc.) and regulations are tracked and shared with the different INGO.</li><li>Provide updates to JIF members on new regulations or guidelines from different ministries including project approval.</li><li>Track developments regarding the GoJ s stand points and policies and regularly brief JIF Secretariat and SC on changes and impacts on JIF s members.</li><li>Support the JIF Director and SC to maintain positive working relations with MoI, MoPIC, MoSD, MoE, MoH and any other relevant GoJ stakeholders.</li><li>Support the JIF Director and SC to liaise and collaborate with relevant stakeholders and represent JIF in relevant forums/cluster/working groups</li><li>Upon request of JIF members, provide orientations and trainings related to GoJ requirements, standards and policy.</li><li>Attend relevant meetings and working groups and represent JIF as requested by JIF Director and/or SC.</li></ul><p>Information management</p><ul><li>Support the JIF Secretariat and SC to maintain a network with government structures in Jordan.</li><li>Support Coordinate meetings, note-taking and follow-up for all Country Director Group meetings and Working Group meetings.</li><li>Maintain mailing lists (and WhatsApp groups, where relevant) for Working Groups, Country Director Groups and Observer groups.</li><li>As delegated by the JIF Director, attend relevant internal meetings to coordinate with NRC on relevant issues.</li><li>Keep track of membership fees payment, maintain an up-to-date finance database, and liaise with the NRC accounting department for control and compliance with NRC and donor regulations.</li><li>Provide support reporting related to JIF activities and indicators to allow the JIF Secretariat to report accurately to both NRC, JIF membership and donors.</li><li>Prepare, submit and follow-up on procurement requests, and logistics, security and procurement processes if and when relevant</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Background: The Norwegian Refugee Council has hosted the Jordan INGO Forum (JIF) since its establishment in 2012. The JIF is a network of 60+ international non-governmental organizations (INGOs) implementing development and humanitarian programs to respond to the needs of vulnerable Jordanians and refugees in Jordan. The JIF is mandated to support its members by providing services along four key pillars: information exchange, coordination, advocacy, and representation. To be effective the Forum must maintain strong working relationships with key government and national stakeholders, including national NGOs. These interfaces determine the JIF Secretariat s ability to influence policy, advance member concerns and work with national stakeholders to achieve common goals. This position will also play a critical role in supporting the coordination of government engagement and liaison efforts among JIF members to develop best practices/lessons learned and relevant guidance for senior leadership. The JIF Secretariat is a small team and requires independence and self-management in order to respond without bias or partiality to the needs of different members and to maintain key stakeholder relations.</p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
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<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
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<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
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<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
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<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
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<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
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<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
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<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
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<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
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<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
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<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
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<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
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<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
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<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
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<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
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<p class="ql-align-right" > </p>
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<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><br></p><p>Organizational Context and Scope IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to support governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. In Jordan, IOM works with the Jordanian Government and a range of partners to assist migrants in need, promote migrants rights, and respond to growing migration management challenges. IOM also participates in inter-agency coordinated humanitarian and resilience responses to the diverse impacts of the Syria crisis. Within the IOM Jordan Mission, the Programme Support Unit (PSU) is a cross-sectoral unit working closely with all thematic units to support the development, implementation, monitoring and reporting of projects and other initiatives. The unit coordinates closely with HQ and regional colleagues, as well as external counterparts and donors to support quality and well-coordinated programming and oversight. This includes supporting the implementation and monitoring of the mission-wide IOM Jordan strategy. Under the overall supervision of the Head of Programmes and the direct supervision of the Programme Support Unit Officer, and in close coordination with the Project Support Unit Coordinator, the Senior Programme Support Associate will be responsible for supporting the implementation of programming across projects and programmes in OPT.</p><p>Support PSU in research and drafting of project proposals, and in preparing for meetings with PMs and donors. Provide timely inputs to the IOM project management system (PRIMA) in support of the project development process. Support the PSU in maintaining information tools required to track service delivery and identify gaps, including reports, mapping, spreadsheets, and others as required. Support budget monitoring and timely implementation of projects by helping to organize the collection, processing, analysis, documentation of project data for reporting purposes, and by contributing to a systematic approach in data management, monitoring and evaluation. Assist in drafting and coordinating communications and advocacy products, such as talking points, briefs, newsletters, presentations, and key messages, as required. Assist in reviewing cross-cutting issues such as gender, children, environment and accountability to affected populations, and in reflecting these considerations during programme development and implementation. Perform such other duties as may be assigned.</p><p>Notes Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education</b>: Bachelor's degree in International Relations, Political or Social Sciences, Business or Public Administration, Law or a related field from an accredited academic with four years of relevant professional experience. High school diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><b>Experience</b>: Experience in monitoring and evaluation, data collection, accountability, or programme support within government, non-government, or international organization. Familiarity with community feedback mechanisms and accountability processes. Experience supporting third-party monitoring (TPM) activities is desirable. Prior working experience with UN agencies, INGOs, and NGOs is an asset.</li><li><b>Skills</b>: Excellent written and oral communication skills. Strong reporting, writing and research skills. Strong interpersonal and teamwork skills, with the ability to work effectively with people of diverse cultural and national backgrounds. Proficient use of Microsoft office (Outlook, Word, Excel).</li><li><b>Languages</b>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><b>Required Competencies</b>: IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.</li><li><b>Values</b>: all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity; Integrity and transparency; Professionalism; Courage; Empathy.</li><li><b>Core Competencies behavioural indicators Level 2</b>: Teamwork, Delivering results, Managing and sharing knowledge, Accountability, Communication.</li><li><b>Managerial Competencies behavioural indicators Level 2, if with direct reports</b>: Leadership, Empowering others, Building Trust, Strategic thinking and vision, Humility.</li></ul>
<p>Under the supervision of the English Language & Institutional Development Programs Manager and working with the other team members of youth and workforce development programs, the incumbent will be responsible for supporting the implementation of language training, professional capacity building, youth empowerment and skills related training projects. The Youth Development Programs Senior Officer also supports ongoing administrative operations of the Training & Partnerships team as related to testing, enrolments, grading, assigning students into respective classes and reporting. The Youth Development Programs Senior Officer supports project implementation, on grant or donor funded programs for youth and workforce development, by coordinating with teachers for their schedules, scope of work, compliance, communicating with clients/donors to send updates, and by conducting field visits to program sites to support line management and the EL Manager in assessing program quality, monitoring and evaluation, and providing logistical and procurement support. The Youth Development Programs Senior Officer is also responsible for the (public courses) of young learners summer and winter camos and will oversee the management, coordination, QA, marketing, enrollments and closing.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Program Implementation (60%)</p><ul><li>Youth and workforce development grants</li><li>Coordinate with Program instructors and trainers on required reporting, attendance, materials, and milestone documents</li><li>Perform administrative tasks such as certificate printing, service and material procurements and data collection for programs she/he is in charge of</li><li>Lead on preparing statistical and narrative reports about all program or training activities and results or programs she/he is in charge of, for the review of the SM (And regional staff as appropriate)</li><li>Assist in developing budgets and proposals as requested by the SM</li><li>Participate in budget re-alignment exercises integrating developments of projects, as needed</li><li>Assist in the development and expansion of relevant language and skills development programs, based on departmental and organizational plans focusing on public courses</li><li>Prepare contract requests in coordination r for all trainers on programs under her/his responsibility</li><li>Coordinate with other departmental staff, finance and HR on trainer assignments, contracts, payments, and schedules</li><li>Conduct background checks on prospective trainers</li><li>Procure transportation for Amideast trainers to off-site programs via Amideast standard operating procedures (SOPs)</li><li>Conduct periodic quality assurance (QA) visits to program sites, recommending actions to line management, if any</li><li>Schedule placement tests for students/participants and record, and document results with teachers, archives and for students</li><li>Maintain accurate and up to date filing and records in compliance with program requirements</li><li>For courses, where Amideast incurs material development expenses to trainers, approve and review all developed materials with the SM and/or relevant staff, and archives them into the SharePoint and updates the library of materials/courses that re developed at Amideast</li></ul><p>QA, MEAL, and Reporting (20%)</p><ul><li>Analyze the post-training assessments and surveys and provide summaries to the Program Manager and Senior Manager for reporting</li><li>Participate in documenting progress of programs, classes, and student learning outcomes for the purposes of end-of-year organization reporting and for donor reporting</li><li>Propose new improvements to the delivery of classes, communication channels and developing new customer bases tailored for youth and workforce development programs</li><li>Contribute to the programs progress reporting, monitoring, and final reports in compliance with donors requirements</li></ul><p>Developing Amideast s Offerings and Business (30%)</p><ul><li>Follow up on calls and inquiries and respond to customer requests or deliver requests to the relevant department or position for the fee-for-service young learners' summer and winter camp programs</li><li>Ensure direct outreach emails to school administrators, teachers and parents are shared and respond to enquiries and collect interest forms</li><li>Update the database of school staff and parents for future communications and marketing efforts for the T&P department</li><li>Achieve 20 enrollments or more for each young learner program</li><li>Propose and lead on data collection to allow Amideast to launch new thematic young learner programs integrating past and existing capabilities including, but not limited to: STEM, journalism and media, entrepreneurship and innovation</li><li>Launch and monitor the performance of teachers for young leaners programs in the summer and winter vacations, collect data and administer surveys and follow-up engagement activities with enrolled students</li><li>Take insights and lessons learned from program implementation, challenges, and successful customer attraction channels</li><li>Produce a recommendation report to management to enhance: 1. Addressing the changing needs of youth programs deduced from implementation successes and challenges 2. Media, communication, and outreach channels 3. New partnerships explored for young learner programs</li><li>Use insights to summarize recommendations for improvements</li><li>Support business development efforts of the SM through market mapping to summarize youth grants and funding opportunities suitable for Amideast</li><li>Support in concept note drafting for youth grants</li></ul><p>Others (General)</p><ul><li>Communicate and coordinate frequently, accurately, and responsibly with Amideast s office in Amman and program staff</li><li>Exhibit behavior and communications that reflect Amideast s goals of strengthening partnerships and understanding</li><li>Follow Amideast s standard operating procedures</li><li>Collaborate closely with other departments along with external relations to promote Amideast products and services</li><li>Perform any other Amideast work-related duties requested by the Program Manager and/or Country Director, including supporting in the task load of other departments as required</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a bachelor s degree in a relevant field</p><p>A minimum of 5 years of relevant experience</p><p>Proficiency in Arabic and English</p><p>Computer literacy in MS Office</p><p>Ability to multi-task and prioritize responsibilities</p><p>Excellent oral and written communication and interpersonal skills</p><p>Must possess problem-solving skills</p><p>Cross-cultural sensitivity and customer service orientation</p><p>Able to work under pressure and meet short deadlines</p><p>Approachable and professional</p><p>Service-oriented: Actively looking for ways to help people</p><p>A self-starter, positive work attitude and a team player</p><p>Respects and exercises confidentiality</p><p>Dependable and professional</p>
<p><br></p><p><strong>Mission:</strong> The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal & External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting & Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><br></p><p><strong>Required skills and competencies:</strong></p><p><strong>Interpersonal Skills</strong></p><ul><li>Collaboration, Flexibility & Teamwork: ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</li><li>Time management skills: High attention to details, organized, and ability to prioritize workload.</li><li>Communication skills and diplomacy: Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</li><li>Confidentiality & Professional Integrity: Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</li><li>Relationship Building & Stakeholder Management: ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</li></ul><p><strong>Organizational Skills</strong></p><ul><li>Strong organizational and coordination skills, with the ability to manage multiple HR processes</li><li>Ability to manage HR data, maintain trackers, and produce accurate reports.</li><li>Follows through on actions and monitors progress until completion.</li><li>Conflict resolution skills</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, HR Management, Law, Social sciences, or a related field is required.</li><li>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</li><li>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</li><li>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</li><li>Minimum of 4-6 years of relevant experience in a Human Resources similar role, preferably within humanitarian or development organizations.</li><li>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</li><li>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</li><li>Prior involvement in remote coordination or support to field missions is highly desirable.</li><li>Native Arabic speaker with excellent command of English (spoken and written).</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting. Experience with ERP is an asset.</li></ul>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work!</p>
<p>As an assistant marketing manager, you’re not just playing a key role in elevating the hotel's brand presence through integrated marketing, public relations, digital marketing, and strategic communications – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<p>As an assistant marketing manager, you are responsible for supporting the planning, execution, and evaluation of integrated marketing and public relations initiatives that enhance brand visibility, strengthen the hotel's market position, and drive commercial success. Working closely with internal departments and external partners, you will ensure all marketing activities are delivered in line with DoubleTree brand standards and business objectives. Specifically, you will be responsible for:</p>
<h4>Marketing</h4>
<ul>
<li>Assist the commercial director in coordinating integrated marketing and communication activities.</li>
<li>Build and maintain relationships with marketing suppliers and act as a property ambassador with external stakeholders and media partners.</li>
<li>Coordinate the production of marketing communications, including sales proposals, collateral, newsletters, brochures, and other promotional materials.</li>
<li>Oversee the execution of integrated marketing campaigns across direct mail, email marketing, public relations, and digital channels.</li>
<li>Track campaign performance, prepare analysis reports, and provide data-driven recommendations to optimise campaign effectiveness.</li>
<li>Develop standardised presentations, sales scripts, and proposals.</li>
<li>Manage content updates and monthly newsletters across food & beverage venues.</li>
<li>Maintain project management systems to document, monitor, and track marketing activities.</li>
</ul>
<h4>Public relations</h4>
<ul>
<li>Manage and execute public relations activities, including media visits, photo and video shoots, and editorial content development.</li>
<li>Write, edit, and proofread press releases, editorials, photo captions, and fact sheets in line with brand standards.</li>
<li>Conduct hotel site inspections and maintain comprehensive knowledge of hotel facilities, services, and experiences.</li>
<li>Liaise closely with the commercial teams, including sales, revenue, and reservations, to ensure effective communication and alignment.</li>
<li>Maintain the department's media database, prepare monthly media coverage reports, and respond promptly to media enquiries.</li>
<li>Lead the hotel's annual awards strategy by researching, selecting, and preparing submissions for key industry awards.</li>
</ul>
<h4>Social media & digital</h4>
<ul>
<li>Collaborate with the graphic design & social media executive to support the planning, execution, and review of daily social media activities and campaigns.</li>
<li>Support the commercial director in managing paid social media campaigns, analysing performance, and identifying opportunities for optimisation.</li>
<li>Ensure all campaigns align with hotel promotions and comply with DoubleTree brand standards.</li>
<li>Optimise website content to enhance the user experience across hotel websites, OTA platforms, and metasearch channels.</li>
<li>Support the implementation of OTA marketing initiatives and monitor GDS campaigns to maximise online visibility and bookings.</li>
</ul>
<h4>Graphic design support</h4>
<ul>
<li>Work closely with the graphic design & social media executive to develop creative concepts, marketing collateral, and HTML content updates.</li>
<li>Maintain an up-to-date content library to support media requests and internal and external marketing requirements.</li>
</ul>
<h4>What are we looking for?</h4>
<p>An assistant marketing manager serving DoubleTree by Hilton Aqaba is always working on behalf of our guests and collaborating with team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul>
<li>Previous experience in a similar role, preferably as a senior marketing executive or assistant marketing manager within a hospitality environment.</li>
<li>Strong understanding of integrated marketing, public relations, digital marketing, brand management, and customer relationship management.</li>
<li>Experience developing and executing marketing campaigns that drive brand awareness and commercial performance.</li>
<li>Excellent written and verbal communication skills, with strong copywriting and content creation abilities.</li>
<li>Strong analytical skills with the ability to interpret marketing data and optimise campaign performance.</li>
<li>Experience managing social media platforms, website content, and digital marketing initiatives.</li>
<li>Strong project management, organisational, and time management skills, with the ability to manage multiple priorities.</li>
<li>Excellent interpersonal skills with the ability to collaborate effectively across departments and with external stakeholders.</li>
<li>Market research capabilities and an understanding of competitor analysis.</li>
<li>Outstanding command of the English language, both written and spoken.</li>
<li>High attention to detail with a commitment to producing high-quality work.</li>
<li>Positive attitude, creativity, professionalism, and a proactive approach to achieving results.</li>
<li>Bachelor's degree, diploma, or professional qualification in marketing, communications, advertising, media, or a related field.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<p>A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><strong>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</strong></p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>As part of the UN country team in Yemen, UNDP covers the humanitarian-development-peace nexus. UNDP projects support governance and peacebuilding, green economic recovery and development and climate change, water, energy and environment. Projects aim to restore livelihoods, strengthen resilience to future challenges, and lay the foundation for long-term development focusing on the most vulnerable population including marginalized women and youth.</p><p>Context</p><p>The UNDP Yemen Country Office has a Liaison Office based in Amman Jordan. ALO supports the country office’s partnerships, programme and operations. Under the overall guidance and direct supervision of the Strategic Advisor the candidate is to support with administrative, operations and logistics to ensure smooth delivery of ALO’s responsibilities. The administrative, operations and logistical Support Officer is providing an essential role in performing a variety of tasks on the ground to back up the operational support for the CO in Yemen and to assist staff while on rotation or transiting to Amman in facilitating their lodging hotel reservation, arranging for their transportation.</p><p><br></p><p>Additional Information:</p><p>National UN Specialist Volunteers in Jordan are entitled to:</p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,145.08;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance; and</p><p>• Free access to different learning platforms.</p><p>Task description</p><p>Within the delegated authority and under the supervision of the Strategic Advisor or his/her designated mandated representative(s), the UN Volunteer will:</p><p>1. Provide Administrative Support:</p><p>• Arrange for the office Senior management meetings, conferences and retreats</p><p>• Arrange for hotel reservation and airport pick up for the Sr. office Management</p><p>• Work closely with the Sr. office management to manage the meetings’ agenda and update it as necessary</p><p>• Notify the office security personnel of the venues and date of the planned meetings</p><p>• Custodian of office stationery supplies</p><p>• Custodian of office assets</p><p>• Close cooperation with the Regional Hub office on reviewing the office space invoices, verify them and confirm them for payment.</p><p>• Prepare for request for visas through different embassies, follow up on obtaining the required visas, ensure timely submission and collection of passports maintaining a reliable daily follow up system.</p><p>• In charge of daily attendance of staff working when in Amman and providing the required attendance report when needed</p><p>• Work as a focal point person with the RH office and security office to facilitate the entry of invitees for the various meetings inside the RH office premises.</p><p>• Act as a security warden, and as a focal point with the security office (UNDSS) and report on staff lodgings and contact details in Jordan.</p><p>• Arrange for renewal of the residency of staff in cooperation with the RH office</p><p>• Arrange for renewal of the access cards for the office staff.</p><p>• Act as a focal point person with the mobile Co. Zain in Jordan in activating SIM cards for new staff, de activating lines of the departing staff, receive invoices, verify and classify them for payment, ensure the process of payments for settling and clearing the due amounts.</p><p>• Provide support as may be required.</p><p><br></p><p>2.Support Events Management:</p><p>• Provide the required professional logistical support for the events management and organization of conferences, workshops, retreats and meetings.</p><p>• Select suitable venues, through competitive approaches, in cooperation with the procurement unit.</p><p>• Ensure availability of all the equipment required for the event, i.e. video conference system, sound system, mics, interpretation, banners, catering, etc.</p><p>• Arrangement for hotel reservation, transportation, airport pick up/drop as required.</p><p>• Receive the related invoices, screen the accuracy of the invoices in line with the offer and confirm to the finance office to release the related payments/Purchase Orders.</p><p><br></p><p>3. Provide financial support:</p><p>• Perform financial activities related to payments, office petty cash and arrange for submitting the cash register of expenses with the supporting documents.</p><p>• Compile all the necessary documentation together with the relevant invoices and submit to finance to process the payments.</p><p>• Follow up with the finance office on the related payments/vouchers.</p><p><br></p><p>4. Support procurement:</p><p>• Close cooperation with the procurement unit in terms of procuring office items and needed. services and goods and report to the procurement unit and follow up to the delivery and installation phase.</p><p>• Obtaining offers from the suppliers in the local market when required.</p><p>• Compile the offers and send them to the procurement office.</p><p>• Follow-up with the RH office on the LTAS and the renewal of these LTAs.</p><p><br></p><p>5. Manage dispatch arrangements:</p><p>• Prepare documents for UNDP dispatch (received/sent).</p><p>• Manage to receive and return the UNLPs from HQ/to CO.</p><p>• Coordinate with UNDP country office on receiving pouch materials related to Yemen office.</p><p>• Ensure receiving/delivery/storage of the items/documents.</p><p>• Report to the parties concerned on receiving assets to reflect them in the asset records.</p><p>• Keep records of assets for the office equipment.</p><p>• Provide the semiannual and annual report on the asset items.</p><p><br></p><p>Application deadline is on 10 August 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>Arabic, Level: Fluent, Required</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Business Administration, Public Administration, Supply Chain and Logistics or similar fields.</p><p>Competencies and values</p><p>• Accountability</p><p>• Adaptability and flexibility</p><p>• Creativity</p><p>• Judgement and decision-making</p><p>• Planning and organising</p><p>• Professionalism</p><p>• Self-management</p><p>Skills and experience</p><p>At least 3 years of experience with operations and logistics is an asset, as is experience working in the UN or other international development organization;</p><p>• Other desired/mandatory required technical knowledge;</p><p>• Excellent oral and written skills; excellent drafting, formulation, reporting skills;</p><p>• Accuracy and professionalism in document production and editing;</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, Power Bi, among others), email, and internet; familiarity with database management; and office technology equipment;</p><p>• Ability to learn and operate Quantum and UNall;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p><br></p></div>