Economic Analyst Jobs in Jordan
354 Jobs Found
<p><h4>Description</h4>
<p>The SOC analyst - tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s managed security operations center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p>
<h4>Responsibilities:</h4>
<p><strong>Security monitoring & event analysis</strong></p>
<ul>
<li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li>
<li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, endpoint detection & response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.</li>
<li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li>
<li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li>
<li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li>
</ul>
<p><strong>Incident triage & escalation</strong></p>
<ul>
<li>Perform first-level analysis and triage of security alerts and events.</li>
<li>Create and manage incident tickets within approved incident management platforms.</li>
<li>Categorize incidents based on severity, impact, urgency, and threat classification.</li>
<li>Escalate validated incidents to SOC analyst - tier 2 teams in accordance with approved escalation procedures.</li>
<li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li>
<li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li>
</ul>
<p><strong>SIEM operations & security monitoring</strong></p>
<ul>
<li>Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, support basic investigations.</li>
<li>Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.</li>
<li>Assist with identifying false positives and escalating tuning recommendations where required.</li>
<li>Support the overall effectiveness and reliability of monitoring operations.</li>
</ul>
<p><strong>Documentation & reporting</strong></p>
<ul>
<li>Maintain accurate records of investigations, observations, and escalation activities.</li>
<li>Document security incidents and monitoring activities in accordance with operational procedures.</li>
<li>Participate in shift handovers and ensure continuity of investigations between teams.</li>
<li>Support operational reporting and SOC performance metrics activities.</li>
</ul>
<p><strong>Governance, compliance & operational excellence</strong></p>
<ul>
<li>Follow approved SOC procedures, playbooks, and operational standards.</li>
<li>Ensure compliance with internal security policies, customer contractual obligations, and NCSC Jordan licensing requirements.</li>
<li>Handle customer information with strict confidentiality and professionalism.</li>
<li>Participate in training, simulation exercises, and continuous improvement initiatives.</li>
<li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li>
</ul>
<h4>Our culture & code of conduct:</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma from a recognised institution.</li>
<li>At least 6 months of practical cybersecurity experience.</li>
<li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate, or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</li>
<li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</li>
<li>Foundational networking and operating-system knowledge is preferable.</li>
<li>Prior internship or junior SOC experience is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The digital forensics analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.</p>
<p>The role works closely with incident response teams, security operations, legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p>
<h4>Responsibilities</h4>
<p><strong>Digital evidence acquisition & preservation</strong><br>
Perform forensic acquisition of digital evidence from workstations, servers, mobile devices, virtual environments, cloud platforms, and removable media.<br>
Ensure proper chain of custody procedures are followed throughout investigations.<br>
Preserve evidence integrity using approved forensic methodologies and tools.<br>
Conduct live and dead-box forensic acquisitions.<br>
Maintain forensic evidence repositories and documentation.</p>
<p><strong>Forensic investigation & analysis</strong><br>
Analyze digital evidence to identify unauthorized access, data theft, insider threats, malware activity, data destruction attempts, and policy violations.<br>
Examine file systems, registry artifacts, event logs, browser artifacts, user activity records, and network evidence.<br>
Conduct timeline analysis and event reconstruction activities.<br>
Support attribution efforts and attack path analysis where applicable.</p>
<p><strong>Reporting & documentation</strong><br>
Prepare detailed forensic reports documenting the methodology, findings, evidence collected, and conclusions.<br>
Present findings to technical and non-technical stakeholders.<br>
Maintain investigation records in accordance with regulatory and legal requirements.<br>
Support expert witness preparation activities where required.</p>
<p><strong>Research & continuous improvement</strong><br>
Maintain awareness of emerging attack techniques, anti-forensics methodologies, and digital investigation trends.<br>
Support the development of investigation procedures, forensic methodologies, and evidence handling standards.<br>
Participate in technical training and capability development initiatives.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.</li>
<li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Hands-on use of forensic tools and sound evidence-handling practice.</li>
<li>Exposure to mobile and cloud forensics is preferable.</li>
<li>Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The digital forensics analyst is responsible for conducting forensic investigations, evidence acquisition, preservation, analysis, and reporting activities in support of cybersecurity incidents, legal investigations, regulatory requirements, and internal security matters. The role plays a critical part in identifying the source, scope, and impact of cyber incidents while ensuring the integrity and admissibility of digital evidence.</p>
<p>The role works closely with incident response teams, security operations, legal stakeholders, and customer representatives to investigate cyber incidents, collect forensic evidence, and provide technical findings that support decision-making, remediation, and potential legal proceedings.</p>
<h4>Responsibilities</h4>
<p><strong>Digital evidence acquisition & preservation</strong><br>
Perform forensic acquisition of digital evidence from workstations, servers, mobile devices, virtual environments, cloud platforms, and removable media.<br>
Ensure proper chain of custody procedures are followed throughout investigations.<br>
Preserve evidence integrity using approved forensic methodologies and tools.<br>
Conduct live and dead-box forensic acquisitions.<br>
Maintain forensic evidence repositories and documentation.</p>
<p><strong>Forensic investigation & analysis</strong><br>
Analyze digital evidence to identify unauthorized access, data theft, insider threats, malware activity, data destruction attempts, and policy violations.<br>
Examine file systems, registry artifacts, event logs, browser artifacts, user activity records, and network evidence.<br>
Conduct timeline analysis and event reconstruction activities.<br>
Support attribution efforts and attack path analysis where applicable.</p>
<p><strong>Reporting & documentation</strong><br>
Prepare detailed forensic reports documenting the methodology, findings, evidence collected, and conclusions.<br>
Present findings to technical and non-technical stakeholders.<br>
Maintain investigation records in accordance with regulatory and legal requirements.<br>
Support expert witness preparation activities where required.</p>
<p><strong>Research & continuous improvement</strong><br>
Maintain awareness of emerging attack techniques, anti-forensics methodologies, and digital investigation trends.<br>
Support the development of investigation procedures, forensic methodologies, and evidence handling standards.<br>
Participate in technical training and capability development initiatives.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 2 years experience in cybersecurity, including at least 2 completed digital forensic investigations.</li>
<li>At least one valid NCSC-approved forensics certification like GCFE, GCFA, CHFI, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Hands-on use of forensic tools and sound evidence-handling practice.</li>
<li>Exposure to mobile and cloud forensics is preferable.</li>
<li>Experience in an MSSP, lab, or law-enforcement forensic environment is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p>
<p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p>
<h4>Responsibilities</h4>
<h4>Incident investigation & response</h4>
<ul>
<li>Respond to security incidents within defined SLAs and escalation procedures.</li>
<li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li>
<li>Analyze indicators of compromise (IOCs) and attacker activity.</li>
<li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li>
<li>Coordinate incident response activities with internal and customer stakeholders.</li>
</ul>
<h4>Threat analysis & root cause investigation</h4>
<ul>
<li>Conduct in-depth analysis of security incidents and suspicious activities.</li>
<li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li>
<li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li>
<li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li>
</ul>
<h4>Incident coordination & escalation</h4>
<ul>
<li>Manage incident response activities across multiple technical teams.</li>
<li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li>
<li>Coordinate communication between technical teams, management, and customer stakeholders.</li>
<li>Support crisis management activities during major incidents.</li>
</ul>
<h4>Documentation & reporting</h4>
<ul>
<li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li>
<li>Maintain investigation records and evidence documentation.</li>
<li>Support development of executive-level incident summaries and post-incident reviews.</li>
</ul>
<h4>Process improvement & readiness</h4>
<ul>
<li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li>
<li>Participate in tabletop exercises and incident simulations.</li>
<li>Identify opportunities to improve response effectiveness and operational readiness.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li>
<li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li>
<li>Experience in an MSSP or SOC environment is preferable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>The Regulatory Reporting role is an analyst position within the Controllers Organisation responsible for ensuring the timely, accurate, and complete preparation, validation, and submission of key regulatory reports and tax returns to supervisory authorities. The individual will support the preparation, analysis and submission of regulatory reports and will have a visibility within the organisation with opportunities to work directly with other Finance and non-Finance including the Businesses, Risk, Treasury, Financial Planning & Analysis, as well as Operations.</p><br><p>This role requires a strong understanding of regulatory reporting, accounting principles, and internal control frameworks. You will also play an active role in Finance Transformation initiatives, helping to streamline reporting workflows, enhance data lineage, and implement digital automation tools.</p><br><p><b><u>Responsibilities: </u></b></p><br><ul><li>Support the preparation and submission of reports including regulatory returns, financial statements to various constituencies (local regulators, etc.) based on requirements such as Central Bank regulations and local statutory reporting.</li><li>Ensure compliance with Central Bank of Jordan regulations and support in Regulatory Change Management process.</li><li>Assist and handle tax related matters and ensure settlement of monthly taxes to local tax authorities.</li><li>Assist with closing the books and sub-ledgers, including passing appropriate required entries and financials at the end of each accounting period.</li><li>Facilitate the implementation of procedures and the development of analyses and reports and implementation / Maintain and execute robust internal controls over regulatory reporting.</li><li>Deliver routine and defined outputs.</li><li>Escalate problems or issues related to transactions, processes, reports, or procedures and ensure proper control execution.</li><li>Integrate established disciplinary knowledge within own specialty area with basic understanding of related industry practices.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li><li>Support on ad-hoc requests, automation projects, system enhancements and other initiatives as and when needed.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li>Experience within the financial services industry and regulatory reporting.</li><li>Knowledge of Tax requirements and regulation.</li><li>Strong oral and written communication skills, with ability to synthesize complex concepts. </li><li>Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and escalate to seniors.</li><li>Ability to manage competing priorities and tasks in a complex and dynamic and work well as part of a team.</li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor's degree in Finance, Accounting or related field.</li></ul><p>#LI-JD7</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Regulatory Reporting<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
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<span>
<strong><span>1. JOB DETAILS:</span></strong>
<br>
<span>Job Title:</span>
<span>Analyst, ML Engineer </span>
<br>
<span>Reports to:</span>
<span>Sr. Manager, IT Digital Platforms & Digital Transformation</span>
<br>
<span>Department:</span>
<span>IT Applications </span>
<br>
<span>Function:</span>
<span>IT Applications</span>
<br>
<span>Company:</span>
<span>Hikma Holding</span>
<br>
<strong><span>2. JOB PURPOSE:</span></strong>
<br>
</span><p><span>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms & Digital Transformation, and under the close guidance of the AI Architect and AI developers’ team, this role provides hands-on ML engineering support across the solution lifecycle — from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</span></p><br>
<br>
<strong><span>3. JOB DIMENSIONS:</span></strong>
<br>
<p><span>Number of Staff Supervised:</span></p><br>
<p><span>Direct Reports Count:</span></p><br>
<p><span>0 (0 vacant)</span></p><br>
<br>
<p><span>Indirect Reports Count:</span></p><br>
<p><span>N/A</span></p><br>
<br>
<p><span>Financial Budget (USD):</span></p><br>
<p><span>Supports AI initiative delivery under team supervision</span></p><br>
<br>
<p><span>4. KEY ACCOUNTABILITIES:</span></p><br>
<br>
<p><span>Description</span></p><br>
<br>
<p><strong><span>ML Model Development & Experimentation</span></strong></p><br>
<br>
<ul>
<li><span>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</span></li>
<li><span>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</span></li>
<li><span>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</span></li>
<li><span>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</span></li>
<li><span>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</span></li>
<li><span>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</span></li>
</ul>
<br>
<p><strong><span>Data Engineering & Feature Development</span></strong></p><br>
<br>
<ul>
<li><span>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</span></li>
<li><span>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</span></li>
<li><span>Collaborate with the Data & Analytics team to access and understand available data assets, following data governance and privacy guidelines</span></li>
<li><span>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</span></li>
</ul>
<br>
<p><strong><span>ML-Ops & Production Support</span></strong></p><br>
<br>
<ul>
<li><span>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</span></li>
<li><span>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</span></li>
<li><span>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</span></li>
<li><span>Maintain accurate records in model registries including versioning and change logs across AI initiatives</span></li>
<li><span>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</span></li>
</ul>
<br>
<p><strong><span>Quality Assurance & Testing</span></strong></p><br>
<br>
<ul>
<li><span>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</span></li>
<li><span>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</span></li>
<li><span>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</span></li>
<li><span>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</span></li>
</ul>
<br>
</div>
<p><h4>Description</h4>
<p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p>
<p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p>
<h4>Responsibilities</h4>
<h4>Incident investigation & response</h4>
<ul>
<li>Respond to security incidents within defined SLAs and escalation procedures.</li>
<li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li>
<li>Analyze indicators of compromise (IOCs) and attacker activity.</li>
<li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li>
<li>Coordinate incident response activities with internal and customer stakeholders.</li>
</ul>
<h4>Threat analysis & root cause investigation</h4>
<ul>
<li>Conduct in-depth analysis of security incidents and suspicious activities.</li>
<li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li>
<li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li>
<li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li>
</ul>
<h4>Incident coordination & escalation</h4>
<ul>
<li>Manage incident response activities across multiple technical teams.</li>
<li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li>
<li>Coordinate communication between technical teams, management, and customer stakeholders.</li>
<li>Support crisis management activities during major incidents.</li>
</ul>
<h4>Documentation & reporting</h4>
<ul>
<li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li>
<li>Maintain investigation records and evidence documentation.</li>
<li>Support development of executive-level incident summaries and post-incident reviews.</li>
</ul>
<h4>Process improvement & readiness</h4>
<ul>
<li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li>
<li>Participate in tabletop exercises and incident simulations.</li>
<li>Identify opportunities to improve response effectiveness and operational readiness.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li>
<li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li>
<li>Experience in an MSSP or SOC environment is preferable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>As a key member of DevOps team, the Senior Analyst, Change and Release Management will play a critical role focuses on streamlining software development processes by integrating development and operations, implementing automation tools, and fostering collaboration. Responsibilities include infrastructure management, automation of deployment pipelines, tool selection and integration, and ensuring efficient, reliable, and secure delivery of software products throughout the development lifecycle.</p><br><br>
<p>Additionally, the incumbent will optimize resource utilization and ultimately, the role contributes to quicker release cycles, reduced downtime, improved system performance, and increased innovation, driving overall business agility and success.</p><br><br>Job Description
<br><p><strong>Customer:</strong></p><br><br>
<p>•Ensure continuous delivery of new features and updates to improve product offerings.</p><br><br>
<p>•Quickly respond to and resolve production issues to minimize customer impact.</p><br><br>
<p>•Collect and analyze customer feedback to guide development and operations improvements.</p><br><br>
<p>•Maintain and improve system reliability, uptime, and overall performance.</p><br><br>
<p><strong>People:</strong></p><br><br>
<p>•Foster a collaborative culture between development, product team, and other cross-functional teams.</p><br><br>
<p>•Facilitate regular communication and collaboration through meetings, tools, and processes.</p><br><br>
<p>•Provide training and resources to team members to improve their skills in DevOps practices and tools.</p><br><br>
<p>•Encourage continuous learning and professional development within the team.</p><br><br>
<p>•Promote best practices and standards across the team.</p><br><br>
<p><strong>Operations:</strong></p><br><br>
<p>•Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.</p><br><br>
<p>•Automate repetitive tasks to increase efficiency and reduce human error.</p><br><br>
<p>•Manage cloud and on-premises infrastructure to support development and production environments.</p><br><br>
<p>•Ensure infrastructure is scalable, secure, and cost-effective.</p><br><br>
<p>•Implement incident management processes to quickly address and resolve production issues.</p><br><br>
<p>•Conduct post-incident reviews and implement improvements to prevent future occurrences.</p><br><br>
<p>•Manage and maintain configuration settings for applications and infrastructure.</p><br><br>
<p>•Use configuration management tools to ensure consistency across environments.</p><br><br>
<p>•Participate in strategic planning and roadmap development for DevOps initiatives.</p><br><br>
<p>•Lead the planning, coordination, and execution of software releases across multiple environments, ensuring timely and high-quality delivery.</p><br><br>
<p>•Design, build, and maintain scalable infrastructure.</p><br><br>
<p><strong>Financial Results:</strong></p><br><br>
<p>•Monitor and optimize cloud and infrastructure costs to ensure efficient use of resources.</p><br><br>
<p>•Implement cost-saving measures without compromising on performance and reliability.</p><br><br>
<p>•Allocate resources effectively to meet operational and project needs.</p><br><br>
<p>•Balance resource allocation to support both ongoing operations and new initiatives.</p><br><br>
<p>•Assist in planning and managing budgets for DevOps tools, infrastructure, and team resources</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in computer science or engineering.</li>
<li>Candidates working for this position should possess at least 3 years of work experience as a DevOps Engineer, release management.</li>
<li>Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.</li>
<li>Strong ability to work with remote teams.</li>
<li>Candidates must possess experience in using Linux, Windows, CI/CD, Azure DevOps, GitHub, AWS Code Deploy.</li>
<li>The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Shell scripting and Git. </li>
<li>Candidates should demonstrate knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, and others.</li>
<li>Candidates must possess in configuring and automating the monitoring tools. Examples: Elastic APM, DebugDiag, etc</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is a regional systems integrator and digital transformation consultancy delivering consulting, business, and technology solutions across multiple industries.<br> Our work helps organizations strengthen how they manage data, risk, and operational change in complex environments where governance and accountability matter.<br> As a Senior Data Governance Analyst, you will play a key role in advancing enterprise data governance practices that support regulatory expectations, improve data quality, and enable better business decision-making.<br> This role is suited to someone who can work across business and control functions, bring structure to complex data challenges, and help build sustainable governance processes that scale across the organization.<br> Responsibilities Develop, implement, and maintain data governance policies, standards, and procedures aligned with regulatory requirements including BCBS 239, GDPR, CCPA, SOX, GLBA, and FFIEC.<br> Lead and support data classification efforts, ensuring appropriate handling of PII, MNPI, and other sensitive or regulated data categories.<br> Maintain and enhance the enterprise data catalog, business glossary, and data lineage documentation to support regulatory reporting and risk management.<br> Partner with data owners and data stewards across business lines to define data quality rules, monitor metrics, and drive remediation of data quality issues.<br> Support Critical Data Element (CDE) identification and monitor controls around CDEs used in regulatory and financial reporting.<br> Conduct data governance maturity assessments and gap analyses, and recommend and track remediation plans.<br> Collaborate with Compliance, Risk, Legal, and Internal Audit teams to support regulatory exams, audits, and data-related risk assessments.<br> Design and monitor access control and data entitlement processes in partnership with Information Security.<br> Facilitate data governance council and working group meetings, and prepare governance reporting and metrics for senior management and committees.<br> Support metadata management initiatives and ensure consistent, enterprise-wide data definitions.<br> Track issues through the data issue management lifecycle, including root cause analysis and escalation of unresolved risks.<br> Contribute to training and awareness programs to embed a data governance culture across the organization.<br> Class A Health Insurance Required Qualifications Bachelor's degree in Data Management, Information Systems, Finance, Business, or a related field.<br> 5+ years of experience in data governance, data management, or data quality, including 2+ years in financial services or another regulated industry.<br> Working knowledge of financial services data regulations and frameworks, including BCBS 239, GDPR, CCPA, SOX, GLBA, and FFIEC guidelines.<br> Hands-on experience with data governance or data catalog platforms such as Collibra, Informatica Axon/EDC, Alation, or similar tools.<br> Experience with data quality frameworks, metadata management, and data lineage concepts.<br> Experience with data classification and sensitive data handling, including PII, MNPI, and confidential data.<br> Experience working across business, risk, compliance, and technology teams, with confidence presenting to senior stakeholders.<br> Eligibility to work in Jordan.<br> Preferred Qualifications Master's degree in Data Management, Information Systems, Finance, Business, or a related field.<br> Proficiency in SQL, with familiarity with data modeling concepts.<br> Experience supporting regulatory exams or audits such as OCC, Fed, FDIC, or equivalent regional regulators.<br> Familiarity with data privacy regulations and privacy-by-design principles.<br> Understanding of the governance implications of cloud data platforms such as Snowflake, AWS, or Azure.<br> CDMP, DGSP, or a similar data governance certification.<br> Please be prepared to share your notice period or earliest available start date.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>
<p>SRD Center is seeking a qualified Gender / Women s Economic Empowerment Specialist to contribute to a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme focuses on strengthening women s participation in economic opportunities related to cultural heritage, tourism, crafts, entrepreneurship, creative industries, and local economic development, while also promoting gender-responsive municipal and local development approaches. The specialist will provide technical expertise on gender equality and women s economic empowerment and contribute to the design, data collection, analysis, and reporting of the evaluation. Tasks: • Provide technical expertise on gender equality and women s economic empowerment throughout the evaluation. • Contribute to development of the evaluation methodology, evaluation matrix, indicators, and data collection tools. • Assess the relevance and effectiveness of programme approaches intended to strengthen women s entrepreneurship and economic participation. • Examine barriers and opportunities affecting women s participation in heritage, tourism, entrepreneurship, and local economic activities. • Conduct and/or support interviews, focus group discussions, and consultations with women beneficiaries, entrepreneurs, artisans, producers, programme stakeholders, and institutions. • Assess participant experiences, perceived benefits, barriers to participation, market-access outcomes, and sustainability prospects. • Analyse the extent to which the programme strengthened women s skills, confidence, business readiness, networks, and access to economic opportunities. • Assess the gender sensitivity, inclusiveness, accessibility, and appropriateness of programme interventions. • Review gender-responsive approaches to municipal planning, tourism development, institutional capacity-building, and local development. • Identify any unintended positive or negative effects affecting women or other groups. • Contribute to analysis of sustainability, institutional ownership, and opportunities for strengthening future programmes. • Support preparation of evaluation findings, conclusions, lessons learned, and recommendations. • Ensure gender-sensitive, participatory, ethical, confidential, and inclusive approaches are applied during data collection and analysis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in gender studies, social sciences, development studies, economics, business development, community development, or another relevant field.</li><li>Demonstrated professional experience in:<ul><li>Women s economic empowerment;</li><li>Gender equality;</li><li>Entrepreneurship development;</li><li>Inclusive economic development;</li><li>Community-based development or related fields.</li></ul></li><li>Proven experience applying gender-sensitive research, monitoring, and evaluation methodologies.</li><li>Experience conducting stakeholder consultations, interviews, focus group discussions, and gender analysis.</li><li>Demonstrated understanding of barriers affecting women s participation in economic activities.</li><li>Experience related to tourism, cultural heritage, local economic development, entrepreneurship, or women-led businesses is highly desirable.</li><li>Strong analytical, communication, facilitation, and report-writing skills.</li><li>Experience with development programmes implemented by international organizations, donors, NGOs, municipalities, or public institutions is an advantage.</li><li>Experience in Jordan or the MENA region is desirable.</li><li>Ability to work effectively within a multidisciplinary evaluation team.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p><p>Build, maintain, and iterate on complex financial models (3-statement models, LTV/CAC, cohort analysis, and pricing models)</p><p>Assist in the annual budgeting and rolling forecast processes. Track actuals versus forecasts and uncover the "why" behind the variances.</p><p>Extract and analyze large datasets to identify trends in user behavior, unit economics, and operational efficiency.</p><p>Partner with Product, Growth, and Engineering teams to evaluate the financial impact of new product launches, market expansions, or marketing campaigns.</p><p>Help prepare pitch decks, investor updates, and monthly KPI dashboards for the executive team and board of directors.</p><p>Automate and streamline reporting workflows using modern finance and BI tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 3 years of experience in investment banking, top-tier management consulting, private equity, or a strategic finance/FP&A role at a high-growth startup.</p><p>Elite-level Excel skills. You don't use the mouse, and your models are clean, scalable, and dynamic.</p><p>Strong proficiency in SQL and experience with BI tools (e.g., Tableau, Looker, Metabase). Python/R is a massive plus.</p><p>Bachelor s degree in finance, Economics, Mathematics, Engineering, or a related quantitative field.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p></p></section>
<p>Manage periodical and ad hoc Expected Credit Loss (ECL) calculations for various AB Group entities according to the approved IFRS 9 Methodologies, Policies, and Procedures. Manage data sourcing activities, including data validation and reconciliation to ensure accuracy and completeness of data needed for ECL calculations. Assume ownership for the implemented models and systems for the ECL calculations, and provide an expert support and guidance to various users groups from different business lines at Head Office and in the Countries. Assume a leading role in various IFRS 9 models validation and audit activities in coordination with various internal and external stakeholders. Conduct awareness and training sessions on the implemented IFRS 9 methodologies, models, and systems for various groups in the bank. Monitor models behavior, and perform necessary adjustments and fine tuning on various parameters and settings in collaboration with the other concerned parties in the bank as well as the consultants and support staff from the models vendors side. Keep track of changes on the ECL methodologies related to various AB Group entities, and ensure they are properly implemented in the ECL calculation models and systems. Conduct ECL related analysis and MIS reporting and present it to the bank management for decision making. Providing advanced detailed analytical, insightful ECL dashboards and reports to the top management. Delivery of IFRS 9 related reports needed for financial disclosures and regulatory and management reporting. Prepare test cases and perform User Acceptance Testing (UAT) for new systems and applications or enhancements on existing systems and application. Support development, maintenance and delivery of Standard Global Credit & IRS9 Reports and Dashboards, Credit Risk Forecasting Tools scenario analysis, early alerts. Project support including but not limited to the below: prepare Business Requirement Documents (BRD). Develop test cases and perform User Acceptability Tests (UAT)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Graduate degree in Economics, Finance, Mathematics, Statistics or any related field from a recognized university. Recognized relevant certificates preferred.</li><li>3 years of related experience with a leading bank or consulting firm.</li><li>Fluency in English and Arabic</li><li>Advanced mathematical & analytical skills</li><li>Strong background in credit and accounting</li><li>Excellent interpersonal and group oral and written communication and presentation skills</li><li>Strong work discipline and ability to work under pressure</li><li>Advanced working knowledge of OLAP and BI tools</li><li>Good working knowledge of office tools'</li></ul>
<p>Educational Degree Bachelors Target Society Medical Laboratory Science Career Level Fresh graduate Skills attention to detail , basic laboratory equipment handling , computer literacy , data en basic data analysis skills and creating sentations using microsoft powerpoint, good communication skills , teamwork and willingness to learn , commitment to laboratory safety procedures Languages Arabic,English Responsibilities - Perform routine laboratory tests and analyses according to approved procedures (Serology and molecular tests). - Receive, label and process samples. - Use laboratory equipment and tools properly. - Record and report test results accurately. - Follow laboratory safety and quality standards. - Maintain laboratory records and documentation. - Assist with daily laboratory activities as needed. Job Type Full Time Job Information About the candidates Notice Period 1 month or less Employer Profile Confidential client</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Degree Bachelors Target Society Medical Laboratory Science Career Level Fresh graduate Skills attention to detail , basic laboratory equipment handling , computer literacy , data en basic data analysis skills and creating sentations using microsoft powerpoint, good communication skills , teamwork and willingness to learn , commitment to laboratory safety procedures Languages Arabic,English Notice Period 1 month or less</p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li>
<li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li>
<li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li>
<li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li>
<li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li>
<li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li>
<li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li>
<li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li>
<li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li>
<li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li>
<li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li>
<li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li>
<li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li>
<li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li>
<li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li>
<li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li>
<li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li>
<li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li>
<li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li>
<li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li>
<li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li>
<li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li>
<li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li>
<li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li>
<li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li>
<li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li>
<li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li>
<li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li>
<li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li>
<li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li>
<li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li>
<li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li>
<li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p>Accountabilities and Key Roles: Collaborate with cross-functional teams to design, test, and implement related products and services. Analyze product performance metrics and customer feedback to optimize offerings and ensure alignment with business goals. Stay updated with industry advancements and regulatory requirements to inform product development decisions. Coordinate with stakeholders across departments including Compliance, Risk, IT, and Operations. Ensuring requirements alignment with compliance, risk standards, and operational goals. Contribute to shaping the product roadmap across Arab Bank, BAAS, and Open Banking initiatives, focusing on Digital Accounts and Virtual IBAN by identifying opportunities, providing analysis, and supporting execution efforts. Streamline banking operations and processes related to consumer digital solutions digital accounts utilizing the application of AI technologies Lead the requirements gathering and support the delivery of consumer digital solutions, ensuring alignment with operational needs and a focus on improving customer experience, efficiency, and innovation Support the development of scalable, reusable, and modular solutions by advocating for the use of APIs and service-oriented architectures across multiple initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements:</strong></p><ul><li>Education : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.</li><li>Experience : Minimum of 8 years of experience in product analysis or management within the financial technology or banking sector.</li><li>Competencies : Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and collaboration skills to work effectively with cross-functional teams. Proven track record of managing product lifecycles and driving strategic initiatives. Familiarity with regulatory standards and compliance requirements in the digital payment s domain. Ability to adapt to rapidly changing technologies and market conditions. High attention to detail, with the ability to manage and prioritize multiple tasks and projects simultaneously. Strong understanding of banking operations, digital channels, and customer journeys. Familiarity with APIs, digital onboarding, e-payments, and compliance requirements</li></ul>