Economic Analyst Jobs in Jordan
353 Jobs Found
<p><h4>Essential responsibilities</h4>
<p>Aerostat operators provide operations and sustainment (O&S) support for the Persistent Surveillance Systems – Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs.</p>
<p>Position will require 6-week training TDY to Elizabeth City, South Carolina.</p>
<p>Aerostat operators and user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p>
<p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all terrain vehicles (ATVs), and electrical power generators).</p>
<p>Candidates will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p>
<p>Candidates must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p>
<h4>Minimum requirements</h4>
<ul>
<li>High school diploma or equivalent is required.</li>
<li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li>
<li>Must have an active Secret US government clearance. Note: US citizenship is required to obtain a Secret clearance.</li>
<li>Must have a valid U.S. passport with a minimum of one year remaining.</li>
<li>Must have valid US driver’s license.</li>
<li>Knowledge of and experience in the operations of hardware systems and components.</li>
<li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li>
<li>Ability to perform routine system maintenance and analysis functions including hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li>
<li>At least one (1) year previous aerostat experience or two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li>
</ul>
<h4>1) Electrical maintenance mechanic</h4>
<ul>
<li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li>
<li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li>
<li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li>
<li>Ability to read electronic schematics.</li>
<li>Operations and maintenance of electro-mechanical equipment to include one or more of the following:
<ul>
<li>Hydraulic/servo valves</li>
<li>Hydraulic actuators, control systems</li>
<li>Test and diagnostic equipment</li>
</ul>
</li>
</ul>
<h4>2) Networking, IT & information systems</h4>
<ul>
<li>Two years’ experience is required.</li>
<li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO network administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a network installation (BICSI or Network+ or Comp T Certification) will be considered.</li>
<li>CCIE certification with fiber optic certification is preferred.</li>
</ul>
<h4>3) Mechanical maintenance</h4>
<ul>
<li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li>
<li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li>
<li>Operations and maintenance of mechanical equipment to include one or more of the following:
<ul>
<li>Hydraulic systems</li>
<li>Winch systems</li>
<li>Tether/cable handling systems</li>
<li>Industrial generator sets</li>
<li>Power switch gear</li>
<li>HVAC</li>
<li>Cranes, aerial lift, forklift</li>
<li>Industrial generator sets</li>
</ul>
</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Requires the ability to regularly lift up to 50 lbs.</li>
<li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li>
<li>Requires the flexibility to bend/stoop, squat repetitively during shift.</li>
<li>Requires the ability to regularly kneel repetitively for shift.</li>
<li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li>
<li>Requires the ability to stretch/reach on a repetitive basis for shift.</li>
<li>Requires the ability to walk extensively throughout the plant during shift.</li>
<li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li>
</ul>
<h4>Medical requirements</h4>
<ul>
<li>Successfully complete and pass the medical and dental examinations as required for deployment.</li>
<li>Must maintain physical and dental requirements for the duration of the deployment.</li>
</ul>
<h4>Working and living conditions</h4>
<p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months.</p>
<p>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</p>
<p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>
<p><h4>Operations and Sustainment Support</h4>
<p>Aerostat operators provide operations and sustainment (O&S) support for the Persistent Surveillance Systems – Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs.</p>
<p>Position will require a 6-week training TDY to Elizabeth City, South Carolina.</p>
<h4>Essential Responsibilities</h4>
<p>Aerostat operators and user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p>
<p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat-mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems, as well as associated support equipment (boom lift, forklift, all-terrain vehicles (ATVs), and electrical power generators).</p>
<p>Candidates will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p>
<p>Candidates must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under the direction of higher classified technicians and/or site personnel.</p>
<h4>Minimum Requirements</h4>
<ul>
<li>High school diploma or equivalent is required.</li>
<li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li>
<li>Must have an active Secret US Government Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li>
<li>Must have a valid U.S. passport with a minimum of one year remaining.</li>
<li>Must have a valid US driver’s license.</li>
<li>Knowledge of and experience in the operations of hardware systems and components.</li>
<li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li>
<li>Ability to perform routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li>
<li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li>
</ul>
<h4>1) Electrical Maintenance Mechanic</h4>
<ul>
<li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li>
<li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li>
<li>Must be qualified at the 10 series or greater level (via military or civilian technical schools).</li>
<li>Ability to read electronic schematics.</li>
<li>Operations and maintenance of electro-mechanical equipment to include one or more of the following:
<ul>
<li>Hydraulic/servo valves</li>
<li>Hydraulic actuators, control systems</li>
<li>Test and diagnostic equipment</li>
</ul>
</li>
</ul>
<h4>2) Networking, IT & Information Systems</h4>
<ul>
<li>Two years’ experience is required.</li>
<li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network+ or CompTIA Certification) will be considered.</li>
<li>CCIE certification with fiber optic certification is preferred.</li>
</ul>
<h4>3) Mechanical Maintenance</h4>
<ul>
<li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li>
<li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li>
<li>Operations and maintenance of mechanical equipment to include one or more of the following:
<ul>
<li>Hydraulic systems</li>
<li>Winch systems</li>
<li>Tether/cable handling systems</li>
<li>Industrial generator sets</li>
<li>Power switch gear</li>
<li>HVAC</li>
<li>Cranes, aerial lift</li>
<li>Forklift</li>
<li>Industrial generator sets</li>
</ul>
</li>
</ul>
<h4>Physical Requirements</h4>
<ul>
<li>Requires the ability to regularly lift up to 50 lbs.</li>
<li>Requires the ability to regularly climb extension ladders, roof ladders, stepladders, and stairs at least 10 times during shift.</li>
<li>Requires the flexibility to bend, stoop, and squat repeatedly during shift.</li>
<li>Requires the ability to regularly kneel repeatedly during shift.</li>
<li>Requires the ability to move in a 90-degree fashion on a repetitive basis during shift.</li>
<li>Requires the ability to stretch and reach repeatedly during shift.</li>
<li>Requires the ability to walk extensively throughout the plant during shift.</li>
<li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li>
</ul>
<h4>Medical Requirements</h4>
<ul>
<li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq.</li>
<li>Must maintain physical and dental requirements for the duration of the deployment.</li>
</ul>
<h4>Working and Living Conditions</h4>
<p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environments. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months.</p>
<p>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>
<p><h4>Operations and sustainment support</h4>
<p>Aerostat operators provide operations and sustainment (O&S) support for the Persistent Surveillance Systems – Tethered (PSS-T) program in OCONUS site locations. PSS-T is comprised of former Persistent Ground Surveillance System (PGSS) and Persistent Threat Detection System (PTDS) programs.</p>
<p>Position will require 6-week training TDY to Elizabeth City, South Carolina.</p>
<h4>Essential responsibilities</h4>
<p>Aerostat operators and user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p>
<p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat-mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all-terrain vehicles (ATVs), and electrical power generators).</p>
<p>Candidates will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p>
<p>Candidates must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p>
<h4>Minimum requirements</h4>
<ul>
<li>High school diploma or equivalent is required.</li>
<li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li>
<li>Must have an active secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must have a valid U.S. passport with a minimum of one year remaining.</li>
<li>Must have valid US driver’s license.</li>
<li>Knowledge of and experience in the operations of hardware systems and components.</li>
<li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li>
<li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li>
<li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li>
</ul>
<h4>1) Electrical maintenance mechanic</h4>
<ul>
<li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li>
<li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li>
<li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li>
<li>Ability to read electronic schematics.</li>
<li>O&M of electro-mechanical equipment to include one or more of the following:
<ul>
<li>Hydraulic/servo valves</li>
<li>Hydraulic actuators, control systems</li>
<li>Test and diagnostic equipment</li>
</ul>
</li>
</ul>
<h4>2) Networking, IT & information systems</h4>
<ul>
<li>Two years’ experience is required.</li>
<li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO network administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a network installation (BICSI or Network+ or Comp T certification) will be considered.</li>
<li>CCIE certification with fiber optic certification is preferred.</li>
</ul>
<h4>3) Mechanical maintenance</h4>
<ul>
<li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) certified truck mechanic or Federal Aviation Administration (FAA) general mechanic 1 or greater.</li>
<li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li>
<li>O&M of mechanical equipment to include one or more of the following:
<ul>
<li>Hydraulic systems</li>
<li>Winch systems</li>
<li>Tether/cable handling systems</li>
<li>Industrial generator sets</li>
<li>Power switch gear</li>
<li>HVAC</li>
<li>Cranes, aerial lift, forklift</li>
<li>Industrial generator sets</li>
</ul>
</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Requires the ability to regularly lift up to 50 lbs.</li>
<li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li>
<li>Requires the flexibility to bend/stoop, squat repetitively during shift.</li>
<li>Requires the ability to regularly kneel repetitively for shift.</li>
<li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li>
<li>Requires the ability to stretch/reach on a repetitive basis for shift.</li>
<li>Requires the ability to walk extensively throughout the plant during shift.</li>
<li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li>
</ul>
<h4>Medical requirements</h4>
<ul>
<li>Successfully complete and pass the medical and dental examinations as required by the employer and customer for deployment to Iraq.</li>
<li>Must maintain physical and dental requirements for the duration of the deployment.</li>
</ul>
<h4>Working and living conditions</h4>
<p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months.</p>
<p>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods.</p>
<p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>
<p>We are looking for an experienced Cyber Security Operations Centre (CSOC) Specialist to join our dedicated team. This role is critical to providing continuous monitoring, proactive threat hunting, and incident response for our partners. The CSOC Specialist will work closely with partners and internal teams to ensure comprehensive protection against security threats based on industry standards. Key Responsibilities Security Monitoring and Threat Detection: Monitor and analyse security events across multiple client environments. Correlate security incidents and log data across diverse infrastructures to identify patterns and potential risks. Escalate identified incidents according to pre-defined protocols and client-specific SLAs. Incident Response and Coordination: Lead initial incident triage, investigation, and response to security incidents, adhering to incident classification and escalation procedures. Collaborate with internal teams and stakeholders for effective incident containment, mitigation, and remediation. Ensure detailed documentation for each incident and assist in root cause analysis and developing actionable recommendations to improve security posture. Threat Intelligence and Advanced Defence: Integrate threat intelligence to proactively identify indicators of compromise (IOCs) and strengthen detection mechanisms. Contribute to proactive threat-hunting efforts, utilizing current threat intelligence feeds and vulnerability data to identify potential risks before they impact clients. Research and track emerging threats relevant to client environments, helping to adjust defences accordingly. Client-Focused Reporting and SLA Management: Maintain compliance with SLAs defined in the MSSP agreement by prioritizing and resolving incidents within specified time frames. Produce partner-specific reports on security activities, incident trends, and performance metrics to support transparent and proactive communication. Assist clients with audits and compliance efforts by providing accurate and thorough incident documentation aligned with NIST, ITIL, and other frameworks. Continuous Improvement and Service Excellence: Participate in fine-tuning detection tools and refining processes to reduce false positives and enhance service quality. Collaborate with the MSSP Service Excellence team to identify opportunities for service improvement, process optimization, and client satisfaction. Stay informed on the latest industry practices, contributing to the continual enhancement of our MSSP service offerings. Collaboration and Knowledge Sharing: Work closely with the other departments in the IT team partners to ensure cohesive incident management and response. Share knowledge and insights with team members, fostering a collaborative environment and mentoring junior engineers as needed. Support client security awareness initiatives, assisting with training and tabletop exercises to improve overall security readiness. What We Offer Collaborative and supportive working environment. Medical & Dental insurance Additional holiday days for length of service Personal Days Mental health & wellbeing platform Learning & Development platform Reward and Recognition Programs Gym Membership Contribution TDM Group Amman Office hours are from Monday to Friday, 10:30 AM-7:00 PM.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience Bachelor s degree in Cybersecurity, Information Technology, Computer Science, or a related field. Experience with Microsoft Sentinel, Microsoft Defender, IDS/IPS, and endpoint detection tools. Familiarity with ITIL processes, NIST standards, and incident response frameworks is highly desirable. Relevant certifications such as CompTIA Security+, Certified SOC Analyst (CSA), or Security Operations Analyst Associate. Skills and Competencies Strong analytical skills and a client-focused approach to managing security incidents. Knowledge of security infrastructure, operating systems, and network protocols. Excellent communication and documentation skills, with the ability to convey technical information clearly to clients. Ability to manage high-pressure situations with a calm, methodical approach.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work </strong></p><br> <p>Under the direct supervision of the Administrative Analyst<strong> (NOA)</strong>, the general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing </strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>. Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><strong>Cross-Functional & Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. <br> Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. <br> Administration & Operations <p><u>Registry & correspondence </u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration & Operations </p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration & Operations </p><br> <p><u>Events management (including </u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue </p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field or equivalent will be </p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience </strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required skills </strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics </li> </ul> <br> <strong>Required Language(s) </strong> <p>Fluency English and Arabic is required. </p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to develop the core technology of its platform, connecting a network of local merchants and suppliers to customers nationwide and improving market participation and operational efficiency for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage a national individual consultant to deliver platform technology development services comprising backend inventory management, online product publishing and synchronization, and the fulfillment center and warehousing system. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing">https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 29 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 6-7) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The Sr. Analyst - Security Engineer is a part of the Aramex Technology team who will ensure the integrity, confidentiality, and availability of our digital assets and infrastructure. This role will implement and maintain robust security measures across networks and systems to protect against cyber threats, ensuring that our security practices align with business objectives.</p><br><br>
<br>
<p>This role requires staying up to date with the latest security trends, technologies, and regulations, and promptly responding to security incidents. The Sr. Analyst - Security Engineer will safeguard digital assets from cyber threats and collaborate closely with cross-functional teams to integrate security requirements into IT projects. This position demands technical expertise, proactive incident response, and a thorough understanding of current and emerging cybersecurity threats and solutions.</p><br><br>Job Description
<br><p>Customer:</p><br><br>
<ul>
<li>Ensure the security and privacy of customer data by implementing robust security measures.</li>
<li>Respond promptly to security incidents affecting customers, ensuring minimal impact and quick resolution.</li>
<li>Provide technical support to customers regarding security issues.</li>
<li>Proactively engage with internal customers within the Technology division and other parts of the business to understand their IT security requirements.</li>
</ul>
<p>People:</p><br><br>
<ul>
<li>Collaborate with other departments to integrate security into all aspects of the organization.</li>
<li>Stay updated with the latest security trends and ensure continuous learning and development for the team.</li>
</ul>
<p>Operations:</p><br><br>
<ul>
<li>Oversee the implementation and maintenance of security infrastructure.</li>
<li>Ensure that security tools and technologies are up-to-date and effectively configured.</li>
<li>Manage and coordinate responses to security incidents and breaches.</li>
<li>Ensure the security of our IT infrastructure by implementing best practices and monitoring systems to prevent and mitigate cyber threats.</li>
<li>Oversee the delivery of IT security services and solutions worldwide, ensuring the highest levels of system and infrastructure availability.</li>
</ul>
<ul>
<li>Integrate security considerations into the organization's change management processes to ensure that new systems, applications, and processes are securely implemented.</li>
<li>Collaborate with IT teams to ensure that security is integrated into the architecture and design of all new systems and applications.</li>
<li>Implement and manage data encryption solutions to protect sensitive data both in transit and at rest.</li>
<li>Develop and maintain a patch management process to ensure all systems and applications are regularly updated and protected against known vulnerabilities.</li>
<li>Ensure the security of all endpoint devices, using antivirus software, encryption, and endpoint detection and response (EDR) solutions.</li>
</ul>
<ul>
<li>Conduct regular risk assessments and vulnerability analyses to identify, evaluate, and mitigate potential security threats to the organization.</li>
</ul>
<p>Financial Result:</p><br><br>
<ul>
<li>Ensure cost-effectiveness and benefit from acquired technologies and services.</li>
<li>Collaborate with relevant teams to secure the necessary budget for security tools and solutions and monitor the validity of current subscriptions and licenses for these tools.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor's degree in Computer Science, Cybersecurity, or a related field.</li>
<li>A Minimum of 1-3 years of experience in IT security roles, conducting security assessments, implementing security controls, and managing security incidents.</li>
<li>Strong understanding of cybersecurity principles, frameworks, and best practices.</li>
<li>Familiarity with security technologies and tools, such as firewalls, intrusion detection/prevention systems, EDR/XDR, WAF, and SIEM solutions.</li>
<li>Excellent analytical, problem-solving, and decision-making skills, with the ability to assess complex security issues and recommend effective solutions.</li>
<li>Familiarity with different operating systems and cloud platforms.</li>
<li>Proficiency in using and managing Office 365 Security portals.</li>
<li>Strong ability to work with remote teams.</li>
<li>Knowledge of public key infrastructure components and their implementation.</li>
<li>Understanding of DNS functionality and proper management practices.</li>
<li>Awareness of common security vulnerabilities, including knowledge of OWASP, and ability to patch them effectively.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Role summary: We are seeking an Integration Analyst to support our Digital department, supporting the design, delivery and optimization of SAP integrations across business-critical systems. This role will work closely with IT, business stakeholders and external partners to ensure reliable, scalable and secure integration with the Command Cloud platform. In this role you will work with a german company remotely.</p><p><br></p><p>Key responsibilities:</p><p><br></p><p>Analyse integration requirements and translate them into clear technical specifications.</p><p>Support the design, configuration, testing and deployment of SAP interfaces.</p><p>Monitor integration performance, resolve incidents and support continuous improvement.</p><p>Collaborate with project/product teams to ensure solutions align with business and digital strategy.</p><p>Maintain documentation, controls and handover materials for support teams.</p><p>Essential skills and qualifications: Experience working with SAP integration technologies, APIs, middleware or related enterprise platforms. Strong analytical and problem-solving skills. Understanding of business processes and data flows. Confident communication with technical and non-technical stakeholders and a relevant degree, qualification or equivalent practical experience.</p><p><br></p><p>Desirable experience: Exposure to SAP S/4HANA, cloud integration platforms, agile delivery, system testing, incident management or digital transformation programmes would be beneficial.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Exposure to SAP S/4HANA, cloud integration platforms, agile delivery, system testing, incident management or digital transformation programmes would be beneficial.</p></div>
<p>SRD Center is seeking a qualified Team Leader / Evaluation Manager for a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme links women s economic empowerment, entrepreneurship, cultural heritage, tourism, local economic development, municipal capacity-building, and gender-responsive urban and tourism planning. The Team Leader will provide overall technical and managerial leadership for a mixed-methods evaluation based on the OECD-DAC evaluation criteria, including relevance, coherence, effectiveness, efficiency, emerging impact, and sustainability. The assignment will combine desk review, stakeholder consultations, interviews, focus group discussions, field observations, evidence triangulation, analysis, stakeholder reflection, and preparation of evaluation reports. The assignment is expected to take place during the period September December 2026 and will include field engagement in Madaba. Tasks: • Provide overall technical leadership and management of the evaluation assignment. • Lead the development and refinement of the evaluation methodology, analytical framework, evaluation matrix, and sampling approach. • Ensure appropriate application of OECD-DAC evaluation criteria and mixed-methods evaluation principles. • Review programme documentation, monitoring data, implementation records, financial information, and other relevant evidence. • Lead and/or supervise key informant interviews, focus group discussions, stakeholder consultations, and other primary data collection. • Ensure that the evaluation applies gender-responsive, participatory, inclusive, conflict-sensitive, and ethical approaches. • Lead analysis and triangulation of qualitative and quantitative evidence. • Assess programme relevance, effectiveness, efficiency, coherence, emerging outcomes, sustainability, institutional ownership, and potential for replication or scaling. • Coordinate the work of technical specialists and field researchers. • Lead preparation of the inception report, preliminary findings presentation, draft evaluation report, and final evaluation report. • Facilitate stakeholder reflection and learning discussions on preliminary findings. • Develop evidence-based conclusions, lessons learned, and practical recommendations. • Ensure quality assurance, data protection, confidentiality, informed consent, and independence throughout the evaluation. • Ensure timely completion of all outputs in accordance with the agreed work plan.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in evaluation, development studies, economics, social sciences, gender studies, urban development, cultural heritage, tourism, business development, public policy, or another relevant field.</li><li>At least 8 years of professional experience in programme and project evaluation.</li><li>Demonstrated experience leading mixed-methods evaluations.</li><li>Strong knowledge and practical experience applying OECD-DAC evaluation criteria.</li><li>Relevant experience evaluating programmes related to one or more of the following: <ul><li>Women s economic empowerment;</li><li>Entrepreneurship;</li><li>Local economic development;</li><li>Cultural heritage;</li><li>Tourism;</li><li>Municipal or urban development;</li><li>Community-based development.</li></ul></li><li>Demonstrated experience designing and conducting stakeholder consultations, interviews, focus group discussions, and qualitative data analysis.</li><li>Strong analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Previous experience with internationally funded development programmes, UN agencies, international organizations, donors, municipalities, or civil society organizations is highly desirable.</li><li>Experience in Jordan or the wider MENA region is an advantage.</li><li>Excellent written and spoken English is required.</li></ul>
<p>As a Salesforce Business Analyst, you will bridge business requirements and technical solutions as the team transitions from a legacy Informatica MDM solution to a new Salesforce Data Cloud implementation. You will work closely with marketing, product, data, and Salesforce teams to support a fresh-start implementation with no migration.</p><p><strong>Desired Candidate Profile</strong></p><h3>What You Will Do</h3><ul><li>Gather requirements and translate business needs into Salesforce Data Cloud use cases.</li><li>Design and optimize data flows and integrations within Salesforce Data Cloud.</li><li>Support analytics and reporting by ensuring high-quality, reliable data.</li><li>Collaborate with data teams, Salesforce admins, and business stakeholders.</li><li>Facilitate stakeholder discussions and align business and technical requirements.</li></ul><h3>What You Will Need</h3><ul><li>3–5+ years of experience in Salesforce Business Analysis or a related Salesforce functional role.</li><li>Hands-on experience with Salesforce Flow Builder and Salesforce Administration/configuration.</li><li>Experience with Agentforce and strong knowledge of Salesforce CRM processes, including Leads, Accounts, and Opportunities.</li><li>Basic to intermediate SQL skills for data validation and analysis.</li><li>Strong requirements gathering, communication, and stakeholder management skills.</li><li>Ability to work within US time zones (EST/CST).</li></ul><h3>Nice to Have</h3><ul><li>Hands-on experience with Salesforce Data Cloud.</li><li>Experience with Snowflake and Customer 360.</li><li>Experience supporting analytics and reporting initiatives.</li><li>Knowledge of Master Data Management (MDM) concepts.</li><li>Experience with marketing technology or GTM systems.</li></ul>
<p><strong>Research Report Development Consultancy</strong></p>
<p><strong>Jordan</strong></p>
<p>Founded in 1956, the Danish Refugee Council (DRC) is a leading international NGO and one of the few with a specific expertise in forced displacement. Active in 40 countries with 9,000 employees and supported by 7,500 volunteers, DRC protects, advocates, and builds sustainable futures for refugees and other displacement affected people and communities. DRC works during displacement at all stages: In the acute crisis, in displacement, when settling and integrating in a new place, or upon return. DRC provides protection and life-saving humanitarian assistance; supports displaced persons in becoming self-reliant and included into hosting societies; and works with civil society and responsible authorities to promote protection of rights and peaceful coexistence.</p>
<p>In Jordan, DRC works to support refugees and host communities through protection, livelihoods, economic recovery, and access to rights and services. As part of its efforts to promote inclusive and decent work, DRC is implementing activities that aim to improve workers’ awareness of their labor rights and available protection mechanisms.</p>
<p> </p>
<p>The Danish Refugee Council (DRC) based in Jordan seeks proposals from a consultant to analyses and consolidate the findings and outcomes of dialogue sessions in different sectors, held between workers, particularly youth and women, and businesses to identify barriers, challenges, and preferences related to working conditions. The analysis will contribute to research on the barriers and incentives faced by youth and women in participating in formal work and will inform recommendations for improving working conditions and increasing access to decent, formal employment opportunities</p>
<p> </p>
<p> </p>
<div >
<h1>1.Background</h1>
<p><br></p><p> </p> <p> <strong>Responsibilities:</strong> </p> <p> <strong> </strong> </p> <ul> <li>Enable significant analytic and operational outcomes across the SOF Enterprise through user proficiency with technology tools</li> <li>Provide desk-side support to strategic, operational and tactical command staffs</li> <li>Develop and design user-specific custom workflows</li> <li>Lead conceptualization, design, development, delivery and fulfillment of requests for feature enhancements, customized ontologies and other data modeling services</li> <li>Provide engineering support to improve functionality such as entity extraction, crawlers, helpers, plug-ins, and other custom applications</li> <li>Integrate with approved Programs of Record including technical requirements, SOF enterprise architecture, and emerging government cloud solutions</li> <li>Develop of mission-specific customizations that enhance interoperability between enterprise platforms and emerging technologies, tools and data</li> <li>Identify product feature requests and enhancements</li> <li>Identify new data sets for mission-critical needs, training and exercises</li> <li>Perform data cleaning and data maintenance</li> <li>Mentor SOF operators and analysts to create power users and proficiency with new advance ed analytic tools</li> <li>Provide system-level support addressing issues identified through monitoring or by end users, to include ensuring a consistent and comprehensive approach to maintenance support requirements spanning routine system diagnostics and health checks, system upgrades, new server setup, and error identification and correction related to Java, data source integration, server architecture, memory, firewalls, or other causal issues</li> </ul> <p> <strong> </strong> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Active DoD TS/SCI clearance required</li><li>Minimum 3 years of Operational or Intelligence Community (IC) operations, platforms, functions, and terminology experience</li><li>Minimum of 3 years experience in implementing and training software systems/updates, standard operating procedures and technical documentation</li><li>Demonstrated experience utilizing Palantir as an intelligence platform</li><li>In addition to Palantir, experience with one or more of the following operational and intelligence platforms: Distributed Common Ground System (DCGS)-SOF, Fusion Analysis and Development Effort/Multi-Intelligence Spatial-Temporal (FADE/MIST), EIA, Analyst Notebook, Esri</li><li>Experience supporting SOF highly desired</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>We are looking for a <strong>Technical Integration Analyst</strong> to join our IT Department. The role to design and implement system integration solutions, analyzing business requirements, integration solution architectures, and ensuring seamless Integration between multiple systems, combine technical expertise with strong problem-solving abilities to deliver efficient integration solutions that meet business objectives.</p><br>
<p><strong>Key Responsibilities:</strong></p><br>
<ol>
<li>Work closely with business analysts and teams to understand business requirements and develop technical requirements and specifications SRS and related documentations.</li>
<li>Act as a bridge between business and IT, translating functional needs into technical solutions.</li>
<li>Perform system Analysis, data mapping, creating, and maintaining technical documentations such as interface specifications, procedures, and data flow diagrams.</li>
<li>Identify, analyze system dependencies and design, document requirements and ensure that appropriate changes are made, and study impact the current solutions.</li>
<li>Integration testing of API/systems and Integration points of related systems to ensure functional requirements are met.</li>
<li>Investigate, Troubleshoot, and resolve integration issues efficiently to ensure system stability and performance.</li>
<li>Document Integration system dependencies and technical catalogues, Manuals and any required technical documentations as needed.</li>
</ol>
<p><strong>Core Skills & Qualifications:</strong></p><br>
<ul>
<li>Strong Analytical problem-solving skills and understanding of API design and RESTful services and communication abilities.</li>
<li>Proficiency in SOAP & RESTful APIs, XML, XSLT, JSON, SQL / PL-SQL, and tools such as Postman and Swagger.</li>
<li>Excellent testing background and hands on with deferent testing tools.</li>
<li>Hands-on with integration tools (TIBCO BW, API Gateways).</li>
<li>Ability to balance functional and technical requirements.</li>
<li>Bachelor’s degree in computer science, Software Engineering, or a related field.</li>
<li>2–4 years of proven experience in System analysis and integration of a variety of technology systems.</li>
</ul>
<p><strong>We are an equal-opportunity employer committed to fostering an inclusive, safe, and supportive workplace.</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span>The Business Process Analyst supports global business transformation initiatives by analyzing, improving, and documenting business processes across multiple functions. The role works closely with Finance, Accounting, Tax, D&T, and external partners to deliver process improvements, regulatory compliance projects, and digital transformation initiatives that enhance operational efficiency and business performance.</span></p><br><br>Job Description
<br><ul>
<li>Gather and document business requirements through stakeholder workshops, interviews, and meetings.</li>
<li>Analyze, document, and optimize business processes across global Finance and Accounting operations.</li>
<li>Prepare BRDs, process maps (BPMN), UAT scenarios, and other project documentation.</li>
<li>Support global transformation and regulatory initiatives, including e-Invoicing implementations across multiple countries.</li>
<li>Coordinate with cross-functional teams, external vendors, and regional stakeholders throughout project lifecycles.</li>
<li>Develop reports, dashboards, and business analyses to support data-driven decision making.</li>
<li>Monitor project progress, risks, and deliverables while ensuring alignment with business objectives and key stakeholders.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor's degree in Management Information Systems, Industrial Engineering, Information Technology, or a related field.</li>
<li>1–3 years of experience in Business Analysis, Process Improvement, or Business Transformation, in addition to Project Management knowledge.</li>
<li>Experience working on regional or global projects within multinational organizations is preferred.</li>
<li>Experience in Finance, Shared Services, or regulatory transformation projects is an advantage.</li>
<li>Experience working on process improvement and business transformation initiatives within an SAP environment is an advantage.</li>
<li>Business Analysis and Requirements Management</li>
</ul>
<ul>
<li>Business Process Mapping and Analysis</li>
<li>Problem-solving</li>
<li>Stakeholder Management</li>
<li>Communication & Presentation</li>
<li>Project Management</li>
<li>Experience with ERP systems (SAP preferred)</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Analytical Skills<br>Business Acumen<br>Communication Skills<br>Continuous Process Improvement<br>Critical Thinking<br>Data Analysis<br>Financial Acumen<br>Problem Solving<br>Project Management<br>
</div>
<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a “<strong>Public Administration Advisor</strong>” based in Jordan- for full-time base employment.</p>
<p>The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p>
<p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field. An advanced degree is desirable.</li>
<li>5 years of professional experience relevant to the duties.</li>
<li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management.</li>
<li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector.</li>
<li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.</li>
<li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector.</li>
<li>Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li>Strong analytical and drafting skills.</li>
<li>Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” independently, and in close coordination with external and internal stakeholders</li>
<li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.</li>
<li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li>
<li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li>
<li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility.</li>
<li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li>
<li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li>
<li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The UNRWA Education Department is advancing the digitalization of its core functions under Outcome 2 of the ICT4E operational plan: "The UNRWA education department functions are digitalized to boost the digital transformation of the education system and support evidence-based decision-making. One of the major projects that fall under this effort is implementing the EMIS Premises Module (PM) – Enhancing school infrastructure mapping in the Education Management Information system (EMIS). This module will focus on digitizing and streamlining school infrastructure data collection, management, and visualization. To support this initiative, we seek to recruit an experienced Quality Assurance who will be responsible for testing new features of the EMIS Premises Module.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>The Consultant will be responsible for developing and maintaining various modules of the Education System. Key tasks include building new web pages, updating existing components, developing reports, and ensuring system security through regular updates and patches Specific Outputs/Tasks include but not limited to: • Build and update web pages using ASP.NET. • Maintain and enhance the system's functionality. • Develop and update reports for system modules. • Provide daily support and analyze system requirements. • Create and maintain web APIs. • Conduct bug fixes and quality assurance. • Review code and ensure security testing of new/updated pages. • Prepare technical documents and user manuals. • Deliver a monthly progress report with a backlog tracker<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology or related discipline. · Minimum 4 years of experience in : web applications development using ASP.net and MS SQL server.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the Analyst Programmer and works under the overall supervision of the Head Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>Senior Business Analyst joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications & Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred. 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC. Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria). Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io). Backlog management and Agile delivery with Azure DevOps (or Jira). Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English). Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment. Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration. Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI).</p>
<p>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field.</li><li>Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable.</li><li>Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects.</li><li>Demonstrated hands-on experience across the system development lifecycle.</li><li>Strong practical experience with Agile/Scrum delivery and product backlog management.</li><li>Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases.</li><li>Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives.</li><li>Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria.</li><li>Practical experience in system testing, defect management, quality assurance, and user acceptance testing.</li><li>Experience with system integrations, APIs, data mapping, or data migration is highly desirable.</li><li>Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred.</li><li>Experience preparing management reports, project documentation, presentations, and governance materials.</li></ul>
<p><br></p><h3>Key Responsibilities</h3><h4>Commercial Strategy & Buying</h4><p>Own seasonal buying and assortment planning for assigned brand(s), aligning with franchisor collections and market positioning. Negotiate buying terms, minimum order quantities (MOQs), and seasonal purchase plans within delegated authority. Protect brand positioning by keeping range depth, price points, and promotional activity aligned with franchise standards.</p><h4>Inventory Productivity & Allocation</h4><p>Oversee replenishment priorities, stock allocation, and inter-store transfer decisions. Monitor size availability, stock cover, sell-through rates, and stock ageing to minimize slow-moving inventory. Direct support teams (Buying Coordinators & Allocation Analysts) to ensure smooth stock flow and data management.</p><h4>Pricing & Markdown Management</h4><p>Recommend retail prices, product bundles, and promotional markdowns based on pricing policies and market trends. Manage and approve in-season markdowns within authorized budgets. Ensure accurate price and promotion execution across physical stores and online channels.</p><h4>Franchisor & Vendor Relationship Management</h4><p>Serve as the primary point of contact for brand principals regarding orders, shipments, product data, and trading results. Manage co-op marketing budgets and ensure full compliance with international brand standards. Prepare and submit regular monthly performance and trading reports to brand principals.</p><h4>Team Leadership & Performance Management</h4><p>Guide and evaluate direct reports (Buying Coordinator & Merchandising Analyst). Partner with the Marketing Manager on launch dates, co-op funds, and visual merchandising standards. Coordinate with Area and Store Managers on store demand, space allocation, and stock feedback. Track sales KPIs, sell-through rates, and present monthly brand performance dashboards to senior executive management.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Qualifications Minimum 6 8+ years of progressive brand management, buying, or merchandising experience within multi-brand retail or franchise operations. Strong preference for candidates with experience in the GCC market. Bachelor s degree in Business Administration, Retail Management, Fashion Merchandising, or a related commercial discipline (MBA is an advantage). Strong expertise in: Open-to-Buy (OTB) planning, allocation, and replenishment systems. Markdown management and inventory productivity (stock cover/sell-through). Franchisor negotiation and brand standard compliance. Retail analytics and advanced MS Excel/ERP systems. Native-level Arabic and fluent English language skills are mandatory. Based in or willing to relocate to Amman, Jordan (open to candidates inside Jordan or returning from the GCC region).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><b>Our Opportunity</b></span><br><br><span><b></b></span> <br><br>The ideal candidate will work closely with clients and cross-functional internal teams to identify, analyse, and solve complex business problems. The Senior Business Analyst will be responsible for understanding business needs, translating them into clear technical and functional requirements, and supporting the delivery of effective digital solutions aligned with project objectives.<br><br><span><b>You Will</b></span><br><br></span><ul><li><span>Work closely with clients and stakeholders to identify, analyse, and document business requirements.<br></span></li><li><span>Translate business needs into clear functional specifications and user stories.<br></span></li><li><span>Analyse and document existing business processes to identify areas for optimization.<br></span></li><li><span>Create comprehensive documentation, including business requirements documents (BRDs), functional specifications, process flows, and data flow diagrams.<br></span></li><li><span>Define acceptance criteria and support QA and UAT cycles by validating outputs against business requirements.<br></span></li><li><span>Collaborate with cross-functional teams, including software developers, to ensure alignment between business and technical requirements.<br></span></li><li><span>Support solution design and ensure that implemented systems meet business needs.<br></span></li><li><span>Assist in testing activities, quality checks, and guide users through system changes.<br></span></li><li><span>Analyse and interpret data to generate insights and support decision-making.<br></span></li><li><span>Conduct research and stay up to date with industry trends and best practices.<br></span></li><li><span>Present findings, reports, and recommendations to clients and internal teams.<br></span></li><li><span>Provide post-implementation support and contribute to continuous improvement initiatives.<br></span></li></ul><br><span>Requirements<span><b>To Be Successful in The Role You Need</b></span> <br><br><span></span></span><ul><li>Bachelor’s degree in Business Administration, Computer Science, or a related field<br></li><li>Minimum <b>5+ years of experience</b> in business analysis or a related role<br></li><li>Strong analytical and problem-solving skills<br></li><li>Experience in requirements engineering and documentation standards<br></li><li>Familiarity with Agile software development methodologies<br></li><li>Experience with data analysis and visualization tools is a plus<br></li><li>Excellent communication skills (both verbal and written)<br></li><li>Fluency in <b>Arabic and English</b> with strong writing skills<br></li><li>Good understanding of the <b>Jordanian and MENA context</b><br></li><li>Ability to work independently and within a team in a fast-paced environment<br></li></ul><p><b>Preferred Qualifications:</b><br></p><br><ul><li>PMI-PBA, CBAP, or equivalent certification<br></li><li>Knowledge of <b>ARIS</b> is considered a plus<br></li></ul>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability,<br><br>safeguarding, respect, and inclusion.<br><br>Are you interested in working with our dedicated team on impactful projects? We welcome applications<br><br>from all qualified candidates, regardless of background. Do apply!<br><br><br> </div>