Embedded Systems Engineer Jobs in Jordan

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Ensures personalized service is offered to guests during their stay.</p> <p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p> <p>Maintains a high level of communication and feedback within the department.</p> <p>Identifies and anticipates guest needs.</p> <p>Is continually proactive in all areas of operation.</p> <p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p> <p>Reports for duty punctually and in accordance with the issued department schedule.</p> <p>Adheres at all times to the hotel grooming and uniform standards.</p> <p>Assists with luggage delivery and collection.</p> <p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p> <p>Prepares bar beverages and liquor pouring according to the guidelines given.</p> <p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p> <p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p> <p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p> <p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p> <p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p> <p>Possesses working knowledge of the hotel Property Management System.</p> <p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p> <p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p> <p>Collects designated telephones (and checks their working conditions), and working sheets.</p> <p>Attends daily shift briefings.</p> <p>Coordinates and liaises with the Butler team.</p> <p>Carries out pre-arrival interviews.</p> <p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p> <p>Assists and coordinates all in-room and suite guest needs and requirements.</p> <p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p> <p>Coordinates laundry and pressing collection and delivery.</p> <p>Reports any suite maintenance requirements according to standard procedures.</p> <p>Coordinates delivery of all amenities and/or gifts.</p> <p>Coordinates delivery of preferred newspapers and magazines to all suites.</p> <p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p> <p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p> <p>Sets up any bottle of complimentary drink as per standard.</p> <p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p> <p>Ensures that the flowers are always fresh and displayed in fresh water.</p> <p>Ensures that guest supplies are replenished and displayed as per standard.</p> <p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p> <p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p> <p>Coordinates in-room dining order taking and delivery as required.</p> <p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p> <p>Provides a continual source of information, help and assistance to all guests.</p> <p>Checks the suites prior to guest arrival.</p> <p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p> <p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p> <p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p> <p>Checks room after departure for lost belongings.</p> <p>Upsells hotel outlets at every opportunity.</p> <p>Coordinates with concierge for the storage of stowed away items.</p> <p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p> <p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p> <p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Updates and maintains all guest history files, including ProfilePlus.</p> <p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p> <p>Orders all necessary operating stock when necessary.</p> <p>Maintains amicable and cooperative working relations with other departments.</p> <p>Attends any courses management may deem beneficial.</p> <p>Carries out other duties as directed by management.</p> <p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p> <p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p> <h4>Qualifications</h4> <ul> <li>Excellent verbal, interpersonal and communication skills.</li> <li>Must be a strong team player with strong departmental cooperation.</li> <li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li> <li>Fluent in English and local language with a third language as an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li> <li>Must be flexible in terms of working hours and able to work with little or no supervision.</li> <li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li> <li>Must be able to maintain excellent professional presentation and grooming.</li> <li>High school diploma is necessary.</li> <li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li> <li>A minimum of two years prior experience in related hospitality fields is necessary.</li> <li>Luxury five star experience necessary.</li> <li>Prior formalized training as a butler is highly regarded.</li> <li>Butlers must be able to lift in excess of 70-pound loads.</li> <li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li> <li>Must be able to stand for 90% of their scheduled time.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role As an Operations Executive at Jeeny, you will be key to growing our business-to-business fleet.<br> Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, and Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful onboarding, seamless service delivery, and continuous account growth.<br> If you are an exceptional operations person who loves identifying new business opportunities, this role is built for you.<br> Key Responsibilities: Capacity Planning: Forecast demand and plan driver supply, fleet allocation, shift structures, and operational coverage to ensure service levels are consistently met.<br> Team Management: Support the B2B Operations team, fostering a high-performance culture focused on execution, accountability, and continuous improvement.<br> Training Sessions: Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, service standards, and SOP compliance.<br> Perform regular quality audits and spot checks.<br> Quality &amp; Service Excellence: Ensure accurate customer account configurations, ride scheduling, pricing, service availability, and operational data.<br> Monitor service quality and proactively resolve operational issues.<br> Customer &amp; Cross-Functional Collaboration: Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful on-boarding, seamless service delivery, and continuous account growth.<br> Operational Reporting: Track and analyse KPIs, prepare performance reports, identify trends, and recommend data-driven initiatives to improve operational efficiency and customer experience.<br> Vendor &amp; Fleet Management: Coordinate with fleet partners and drivers to ensure sufficient vehicle availability, compliance with operational standards, and consistent service quality.<br> Conduct Interviews: Lead the end-to-end hiring process for the B2B Operations team, including interviewing, on-boarding, and performance management.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> A minimum of 2-4 years of experience in mobility, ride-hailing, logistics, transportation, or B2B operations.<br> Proficiency in English is essential.<br> Arabic is highly preferred.<br> Analytical Mindset: Strong ability to analyze operational data, identify trends, and make data-driven decisions to improve performance.<br> Leadership Skills: Proven experience leading operational teams with a structured, solution-oriented approach.<br> Technical Proficiency: Comfortable using operational dashboards, Excel/Google Sheets, CRM systems, and reporting tools.<br> SQL knowledge is a plus.<br> Problem-Solving Skills: Ability to identify operational challenges, prioritize effectively, and implement scalable solutions.<br> Stakeholder Management: Excellent communication skills with the ability to manage corporate clients, fleet partners, and cross-functional teams.<br> Operational Excellence: Strong understanding of service-level agreements (SLAs), dispatch operations, route optimisation, and ride fulfilment.<br> Agility &amp; Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities, and responding quickly to changing business needs.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b><span><span><span><span>About the Role</span></span></span></span></b></u><br><span><span>As a </span></span><b><span><span>Senior Power Platform Developer </span></span></b><span><span>at Aspire, you will play a key role in designing, developing, and enhancing enterprise-grade low-code solutions. You’ll work on mission-critical applications where scalability, integration, and data-driven insights are essential. Collaborating closely with business stakeholders, architects, and IT teams, you will create solutions leveraging PowerApps, Power Automate, Power BI, and Dataverse while ensuring enterprise governance, security, and compliance.</span></span><br></span><p><b><u><span><span>What You'll Do</span></span></u></b></p><br><ul><li><p><span><span>Design, build, and maintain enterprise-grade Canvas and Model-Driven PowerApps applications.</span></span></p><br></li><li><p><span><span>Develop Model-Driven apps with AI features for predictive insights and intelligent data handling.</span></span></p><br></li><li><p><span><span>Configure AI-powered agents to enhance end-user productivity within applications.</span></span></p><br></li><li><p><span><span>Implement Dataverse solutions, including tables, relationships, business rules, and security roles.</span></span></p><br></li><li><p><span><span>Write advanced Power Fx formulas to implement complex business logic.</span></span></p><br></li><li><p><span><span>Design, implement, and monitor automated workflows using Power Automate, including scheduled, approval-based, and integration flows with Microsoft 365, Dataverse, and external APIs.</span></span></p><br></li><li><p><span><span>Apply advanced error handling, retries, and performance best practices in workflow design.</span></span></p><br></li><li><p><span><span>Design data models and create Power BI reports and dashboards; manage datasets, workspaces, security (Row-Level Security), and refresh strategies.</span></span></p><br></li><li><p><span><span>Optimize Power BI reports for performance and configure gateways where applicable.</span></span></p><br></li><li><p><span><span>Design scalable Power Platform solution architectures and implement ALM practices across Dev, Test, and Production environments.</span></span></p><br></li><li><p><span><span>Manage solutions, versioning, deployments, and ensure maintainability and consistency across environments.</span></span></p><br></li><li><p><span><span>Apply enterprise governance frameworks, including environment strategy, DLP policies, licensing models, and usage monitoring.</span></span></p><br></li><li><p><span><span>Ensure compliance with security, regulatory, and governance standards, identifying risks and recommending improvements aligned with Microsoft best practices.</span></span><br></p><br></li></ul><p><b><u><span><span>What You'll Need</span></span></u></b></p><br><ul><li><p><span><span>5+ years of experience in Microsoft Power Platform development, including PowerApps, Power Automate, Power BI, and Dataverse.</span></span></p><br></li><li><p><span><span>Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field is preferred.</span></span></p><br></li><li><p><span><span>Strong expertise in Canvas and Model-Driven app development, AI integration, and responsive design.</span></span></p><br></li><li><p><span><span>Advanced knowledge of Power Fx and Dataverse configuration (tables, relationships, business rules, security roles).</span></span></p><br></li><li><p><span><span>Experience in designing and implementing enterprise workflows, integration with Microsoft 365, Azure AD, and external APIs.</span></span></p><br></li><li><p><span><span>Strong data modeling and reporting skills in Power BI, including DAX, Row-Level Security, and performance optimization.</span></span></p><br></li><li><p><span><span>Experience with ALM practices, solution deployment, version control, and environment management.</span></span></p><br></li><li><p><span><span>Deep understanding of Power Platform governance, security, licensing, and compliance frameworks.</span></span></p><br></li><li><p><span><span>Excellent problem-solving and troubleshooting skills, with the ability to manage complex integrations and automation.</span></span></p><br></li><li><p><span><span>Strong communication skills to collaborate with business stakeholders, IT teams, and clients.</span></span></p><br></li><li><p><span><span>Familiarity with Agile methodologies and tools such as Azure DevOps or Jira.</span></span></p><br></li><li><p><span><span><span><span>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar.</span></span></span></span><br></p><br></li></ul><span><span><span><span>​</span></span></span></span><br><span><span><span><span><u><span><span><span><b><span><span><span><span>Why Aspire</span></span></span></span></b></span></span></span></u><span><span><span><span><span><span><span>In addition to a competitive long-term total compensation with salary and performance-based&nbsp;bonus, we have a reward philosophy that expands beyond this.&nbsp;</span></span></span></span></span></span></span></span></span></span></span><br><ul><li><span><span><span><span><span><span><span><span><span>Be part of a (Remote is here-to stay) organization&nbsp;</span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span>Work and learn from great minds&nbsp;</span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span>Explore new opportunities to learn and grow everyday by attending technical and non-technical training&nbsp;</span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span>Get market exposure by working with international tech leaders&nbsp;</span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span>Nursery reimbursement benefit&nbsp;</span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span>Attend virtual and onsite international tech conference</span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO/ SOC.</span></span></span></span></span></span></span></span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br> <br> <br> Terms of Reference for - MEAL Volunteer</strong><br> <br> <br> &nbsp;</p> <p><br> <strong>Background </strong></p> <p>Oxfam has been in Jordan since the 1990s. We work with local partners in Jordan for a future where everyone can reach their full potential, especially women and young people. We provide essential humanitarian assistance to Syrian refugees as well as vulnerable Jordanians, while promoting longer term sustainable solutions to challenges facing Jordan, with a focus on Climate Justice, Economic Justice and Gender Justice.</p> <p>As part of the <strong>SPRING Project</strong>, Oxfam and partners are conducting a baseline assessment to strengthen protection systems, improve access to integrated services, and promote community participation. Volunteer enumerators will play a key role in collecting household survey data and supporting FGDs across target governorates.</p> <p>&nbsp;</p> <p><strong>Scope of SERVICES</strong></p> <p>The volunteers will directly support the <strong>MEAL teams and partners</strong> in conducting baseline data collection. Work will be coordinated from the Amman office with field visits to <strong>Amman, Zarqa, Ramtha, and Mafraq</strong>.</p> <p>Specific tasks include:</p> <ul> <li>Administer household surveys using digital tools.</li> <li>Support facilitation of FGDs (note-taking, logistics, participant engagement).</li> <li>Ensure informed consent and confidentiality of respondents.</li> <li>Report daily progress to supervisors and participate in debriefs.</li> <li>Follow Oxfam’s safeguarding, ethical, and data protection standards.<br> &nbsp;</li> </ul> <p><strong>Timeframe</strong><strong>&nbsp;</strong></p> <p>Duration: 7- 8 &nbsp;working days<br> &nbsp;</p> <p><strong>Deliverables</strong></p> <p><strong>The volunteers are expected to deliver the following:</strong></p> <ul> <li>Attend enumerator training and pilot testing (late August).</li> <li>&nbsp;Conduct household surveys and FGDs in assigned governorates.</li> <li>Submit completed questionnaires and notes daily</li> <li>&nbsp;Participate in daily debriefs and quality assurance checks.</li> <li>Support data cleaning and verification as required.<br> <br> <br> <strong>Required Qualifications </strong></li> </ul> <p><strong>Technical Competencies</strong></p> <ul> <li>Previous experience conducting household surveys and/or FGDs, preferably in humanitarian or development programs.</li> <li>Experience using digital data collection tools (KoboToolbox, ODK, SurveyCTO, or similar).</li> <li>Good understanding of quantitative and qualitative data collection methodologies.</li> <li>Familiarity with protection programming (GBV, CP, MHPSS, legal assistance, disability inclusion).</li> <li>Ability to follow research protocols and accurately administer structured questionnaires.</li> <li>Strong interviewing, facilitation, and note-taking skills.</li> </ul> <p><strong>Protection and Ethical Standards</strong></p> <ul> <li>Understanding of humanitarian principles and protection principles, including Do No Harm, confidentiality, informed consent, and data protection.</li> <li>Ability to conduct interviews on sensitive topics in a respectful, non-judgmental, and survivor-centred manner.</li> <li>Commitment to safeguarding, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), and child safeguarding principles.</li> <li>Knowledge of referral pathways for participants requiring protection support is an asset.</li> </ul> <p><strong>Language Skills</strong></p> <ul> <li>Fluency in Arabic (spoken and written).</li> <li>Basic English skills desirable for understanding tools and reporting.</li> </ul> <p>&nbsp;</p> <p><strong>Positions &amp; Locations</strong></p> <p>A total of <strong>7 volunteer enumerators</strong> will be recruited:</p> <ul> <li><strong>Amman</strong> – 1 position</li> <li><strong>Zarqa</strong> – 2 positions</li> <li><strong>Ramtha</strong> – 2 positions</li> <li><strong>Mafraq</strong> – 2 positions</li> </ul> <p>Both <strong>female and male enumerators</strong> will be engaged to ensure gender-sensitive data collection.&nbsp;&nbsp;</p> <p><strong>Our values and commitment to safeguarding</strong></p> <p>Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p> <h3 >&nbsp;</h3>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Support the execution of the Bank’s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency.<br> The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.<br> Key Responsibilities Leadership &amp; People Management Define the Unit’s objectives and KPIs in alignment with the Department’s strategy.<br> Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.<br> Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit’s responsibilities.<br> Promote collaboration, creativity, accountability, and continuous improvement within the team.<br> Innovation Delivery Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.<br> Coordinate the development of innovative digital products, services, and customer journeys across the Bank’s electronic channels.<br> Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.<br> Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.<br> Market Research &amp; Innovation Development Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.<br> Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.<br> Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.<br> Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.<br> Cross-Functional Collaboration Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.<br> Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.<br> Support the implementation of customer-centric solutions that improve service quality and operational efficiency.<br> Partnership Management Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.<br> Support the evaluation of new technologies and partnership opportunities to enhance the Bank’s innovation capabilities.<br> Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.<br> Innovation Governance &amp; Reporting Maintain the innovation pipeline and monitor the progress of innovation initiatives.<br> Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.<br> Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.<br> Identify project risks and recommend mitigation plans.<br> Innovation Culture Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.<br> Promote knowledge sharing and innovation best practices across business units.<br> Encourage continuous learning and adoption of emerging technologies.<br> Business Continuity Serve as a Primary or Alternate member of the Bank’s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.<br> Qualifications Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.<br> Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.<br> Experience Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.<br> Experience managing cross-functional projects and delivering digital initiatives within the banking sector.<br> Skills &amp; Competencies Innovation and Design Thinking Digital Banking Knowledge Product and Service Development Project and Portfolio Coordination Business Analysis and Problem Solving Market Research and Competitive Analysis Customer Experience (CX) Awareness Stakeholder Management Vendor and Partnership Coordination Strong Communication and Presentation Skills Planning and Organizational Skills Analytical and Decision-Making Skills Knowledge of Banking Products, Services, and Regulatory Requirements Proficiency in Microsoft Office and the Bank’s operating systems Ability to work effectively under pressure and manage multiple priorities</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Benchmark outpatient clinical care, preventive care, promotive care, emergency care, child health, STI management, and life-course health services against current WHO guidance and international family medicine standards. Draft and revise updated clinical content for priority conditions, including the ten most common diseases managed at UNRWA health centres, child health protocols, STI diagnosis and treatment, rational prescribing, and antibiotic stewardship. Integrate patient-centred, family-centred, preventive, and life-course approaches across relevant clinical protocols. Coordinate technical consultations with UNRWA focal points and incorporate feedback into a coherent final draft. Design the ToT curriculum, facilitator guide, participant materials, presentations, case studies, competency checklists, pre- and post-test tools, and training evaluation forms. Develop a practical implementation monitoring framework and mechanisms to track field-level implementation progress. Phase 2, 2027: ToT Delivery, Cascade Support, and Implementation Monitoring, One Month During Phase 2, the Consultant shall deliver the ToT and support field-level roll-out of the updated STG-TI. Conduct standardized ToT sessions for selected Senior Medical Officers, Field Family Medicine Specialists, and training focal points across the five fields of operation. Deliver four ToT sessions per field, through in-person or virtual modality as agreed in the final work plan and subject to operational access. Assess trainer readiness through participation, competency checklists, knowledge assessment, and trainer feedback. Support cascade training in each field and provide online support to each trainer during at least one cascade training session Monitor implementation of the updated guidance, document field-level barriers, and provide practical recommendations to improve clinical uptake and training quality. Work Location HQA Expected duration 4 months Duties and Responsibilities The overall objective is to review, update, and operationalize the UNRWA STG-TI through an evidence-based technical revision, a structured ToT package, field-level training support, and practical monitoring arrangements. 1. Evidence-based clinical review. Review the existing STG-TI with priority focus on general outpatient clinical management, the ten most common diseases managed at UNRWA health centres, child health protocols, and diagnosis and treatment of sexually transmitted infections. 2. Clinical alignment and thematic strengthening. Align the updated guidance with current WHO standards and international family medicine practice within UNRWA s primary health care delivery context, with emphasis on holistic care, family-centered care, symptom-based clinical reasoning, and rational prescribing. 3. Finalization of updated guidance. Revise and finalize the STG-TI in close coordination with UNRWA technical staff, ensuring technical accuracy, internal consistency, clarity, and operational feasibility across all fields. 4. Training of Trainers package. Develop a modular ToT curriculum and training materials directly mapped to the updated STG-TI, including training objectives, competencies, session plans, case studies, presentations, assessment tools, and trainer guidance. 5. ToT delivery and cascade support. Conduct four standardized ToT sessions per field of operation, unless otherwise agreed with UNRWA, and provide online support to each trainer during at least one cascade training session. 6. Implementation monitoring. Support UNRWA to monitor implementation of the updated guidance. Additional Information Hybrid modality, with a 40% level of engagement during each active month.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree or postgraduate specialization in Family Medicine, such as Jordanian Board, Arab Board, or equivalent internationally recognized qualification. A closely related clinical primary health care discipline should be considered where relevant. A Bachelor of Medicine and Bachelor of Surgery or Medical Doctor degree combined with extensive clinical experience and strong clinical guideline development credentials shall be considered on a case-by-case basis.</li><li>At least eight years of progressively responsible professional experience in family medicine, clinical practice, primary health care, clinical guideline development, or health systems advisory work.</li><li>Excellent analytical, technical writing, editing, facilitation, and presentation skills.</li><li>Fluency in spoken and written English is required.</li><li>Working knowledge of Arabic is an asset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Project Context These ToR are developed within the framework of the program (hereinafter the Convenio) entitled "Strengthened the active participation of women (Jordanians, Syrian Refugees, Youth and Women with Disabilities - WwD) with a comprehensive approach to rights in Jordan", funded by the Spanish Cooperation AECID and the Barcelona City Council. Alianza por la Solidaridad is part of a consortium formed by three Spanish NGOs (Alianza, MPDL and NOVACT), of which Movement for Peace MPDL is the lead organization for this intervention, along with the local partners: Be Positive; Community Based Rehabilitation Center (CBR); I Dare; and Housewives Association (HSF). The direct local partner of Alianza is HSF. This Convenio will last until early 2027. Its general objective is to Contribute to a life free of violence for women, preventing economic, gender, community and digital violence and it includes 3 specific objectives: - SO1 : Promote the sustainable and inclusive economic empowerment of Jordanian and refugee women, with special attention to young women and women with disabilities. - SO2 : Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman. - SO3 : Strengthen the leadership of Jordanian and refugee women, paying special attention to young women and/or women with disabilities, in peace building, preventing violent conflicts and promoting resilience in their communities. Alianza is coordinating the implementation of SO2, in which these ToR are framed.</span></p><p>Project Objectives Specific Objective 2: Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman, will be achieved through the following outcomes: - SO2. O1. Women and WwD (Jordanians and refugees) surviving or at risk of GBV have access to prevention, detection, care and referral services with high quality standards. - SO2. O2. Strengthened the favorable environment at the community level for the prevention and detection of gender violence and the promotion of women's rights, from the female leadership. - SO2. O3. Reinforced the joint strategy of partner organizations to guarantee the protection and empowerment of women and WwD (Jordanians and refugees) from a comprehensive perspective. These ToR are mainly related to Outcome 2 of Specific Objective 2, more specifically with the activity A2.2.4 Piloting and development of a protection kit to avoid potential negative impacts on women's security derived from their economic empowerment . The goal of this activity is to develop and disseminate a set of tools grounded in experience to serve as a guide for any organization seeking to launch economic empowerment programs, ensuring protection and an approach based on the principle of do no harm .</p><p>CONSULTANCY Summary of the Process The consultant (or consultancy group) will conduct an analysis of various economic empowerment initiatives carried out both within and outside the project consortium to identify key aspects and best or worst practices related to the risks faced by women participating in these programs and their protection. Based on this analysis and knowledge of the sector, the consultant will develop intervention guidelines for organizations working on women s economic empowerment (entrepreneurship/self-employment or employment) that will ensure potential risks are taken into account and prevent unintended consequences in terms of protection against violence and discrimination.</p><p>Objective and Outputs of the Consultancy The project aims to develop comprehensive, practical, and useful guidelines or a toolkit to ensure the protection against and prevention of gender-based violence at all stages of economic empowerment programs. This toolkit will serve as a reference for any stakeholder (community organizations, NGOs, public institutions) that implements economic empowerment programs for vulnerable women or intends to do so in the future. Prior to this, the consultant will analyze real-world cases carried out by partners in order to better understand the challenges, main obstacles, and risks related to the protection of women and the prevention of gender-based violence in this type of interventions. The specific expected outputs are as follows: • Conduct a thorough analysis of current/recent experiences of economic empowerment initiatives for women, identifying: practices that entail or might entail risks of GBV or any other protection risk; short-term impact of the initiatives on (risk of) GBV by women participants; solutions/recommendations to bridge these gaps; good practices implemented to ensure protection and/or avoid (further) GBV and discrimination throughout the program cycle, especially for those women already at risk. • Develop a comprehensive and user-friendly toolkit to ensure protection for women in economic empowerment programs, especially those addressed to vulnerable women. The toolkit must cover the whole program cycle, addressing at the very least: Design, planning, implementation, monitoring, evaluation. • Train Alianza-AA staff, partners and other relevant stakeholders in understanding and using these guidelines/toolkit. All the process will be guided by the following principles: • Human rights-based approach (HRBA) , ensuring a thorough analysis of the root causes of protection risks and treating participant women as right-holders. • Survivor-centered approach, that will guide the consultants in their engagement with persons who have experienced GBV or may be at risk of it. This principle will also be integrated in the contents of the toolkit. • Intersectionality. The process and the developed tools will account for and be responsive to the different rights, needs and risks attached to different sources of vulnerability added to gender discrimination such as age, disability, sexual orientation, religion, ethnicity, etc. • Do no harm. The concept of do no harm means that humanitarian organizations must strive to minimize the harm they may inadvertently be doing by being present and providing assistance. Such unintended negative consequences may be wide-ranging and extremely complex. Protection actors can reinforce the do no harm principle in their GBV-related work through careful attention to the human rights-based, survivor centred, community-based and systems approaches described below.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Gender Studies, Social Work, Psychology, or related fields relevant to the assignment. • Proven knowledge of GBV and protection issues, including key concepts, approaches and relevant stakeholders and frameworks at local and international level. • Proven experience in GBV and protection programming. • Proven experience in participatory analysis and assessments. • Experience working with vulnerable communities, especially with women survivors or at risk of GBV. • Strong research and facilitation skills, with a focus on participatory methodologies. • Ability to develop innovative and user-friendly training materials. • Excellent communication and interpersonal skills. • Understanding of the local context and cultural dynamics related to GBV and gender issues in Jordan. • High or native level of Arabic. • High level of English.</p><p></p></section>

<p>We are looking for a talented Sr. Specialist, Compliance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><h3>Key Responsibilities:</h3><h4>Awareness Activities Training &amp; Communication</h4><ul><li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li><li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li><li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li><li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li><li>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</li></ul><h4>Assurance Activities Auditing &amp; Monitoring</h4><ul><li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li><li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li><li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li><li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li><li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li></ul><h4>Third-Party Risk Management</h4><ul><li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li><li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li><li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li><li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li><li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li></ul><h4>Additional Responsibilities</h4><ul><li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li><li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li><li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li><li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li></ul><h4>Behavioral Competencies:</h4><ul><li>Accountability and Reliability</li><li>Commitment to Continuous Development</li><li>Collaboration and Teamwork</li><li>Integrity and Ability to Instill Trust</li></ul><h4>Technical and Professional Competencies:</h4><ul><li>Strong analytical and problem-solving skills</li><li>Documentation management and compliance tracking</li><li>Ability to process and analyze data files</li><li>Attention to detail and strong organizational skills</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications:</h4><ul><li>Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</li><li>3 5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</li><li>Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</li><li>Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</li><li>Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience with compliance-related systems and processes is an advantage.</li><li>Regional experience (GCC and Levant) is a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Do you want to make a difference in people's lives?&nbsp;</strong></p><br><p><span>We are looking for a </span><strong>Part-time</strong><strong>Customer Service Representative </strong><span>(</span><strong>English Speaker</strong><span>) to join our growing team!&nbsp;</span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed.&nbsp;</span></p><br><p><strong>Job Objectives:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><span>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</span></p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul> <li><span>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</span></li> <li><span>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</span></li> </ul><p><strong>Issue Resolution</strong></p><br><ul> <li><span>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</span></li> <li><span>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</span></li> </ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li><span>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</span></li></ul><p><strong>Communication</strong></p><br><ul> <li><span>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</span></li> <li><span>Practice active listening to fully understand customer needs and concerns.</span></li> <li><span>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</span></li> <li><span>Exercise patience when interacting with customers to ensure a positive experience.</span></li> </ul><p><strong>Customer Education</strong></p><br><ul> <li><span>Educate customers about program features, usage, policies, and procedures.</span></li> <li><span>Guide customers on utilizing self-service options and online resources.</span></li> </ul><p><strong>Compliance</strong></p><br><ul> <li><span>Ensure compliance with company policies, procedures, and service standards.</span></li> <li><span>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</span></li> <li><span>Prioritize tasks based on urgency and importance.</span></li> </ul><p><strong>Qualifications:</strong></p><br><p><span>• Diploma in Business Administration, Communications, or a related field</span></p><br><p><span>• Bachelor’s degree is a plus “Students are also encouraged to apply”</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Less than a year of experience “a high-volume call center environment preferred”</span></p><br><p><span>Fresh graduates and students are also encouraged to apply.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong problem-solving skills with the ability to de-escalate tense situations.</span></p><br><p><span>• High attention to detail and reliable in follow-up.</span></p><br><p><span>• Self-motivated with a strong sense of initiative and independence.</span></p><br><p><span>• Able to work in a dynamic, fast-paced team environment.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Basic understanding of CRM systems and call center tools.</span></p><br><p><span>• Ability to navigate and update client records with accuracy and efficiency.</span></p><br><p><span>• Fluent English speaker (verbal and written).</span></p><br><p><strong>What we offer:</strong></p><br><ul> <li><span>Competitive compensation package&nbsp;</span></li> <li><span>Prime central location&nbsp;</span></li> <li><span>Discounts on food, beverages, and wellness services&nbsp;</span></li> <li><span>Continuous learning and development opportunities&nbsp;</span></li> <li><span>A dynamic, inclusive, and supportive work environment&nbsp;</span></li> <li><span>A workplace led by Gen Z and Millennials&nbsp;</span></li> </ul><p><strong>Employment type:</strong></p><br><ul> <li><span>Part-time&nbsp;</span></li> <li><span>On-site&nbsp;</span></li> </ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Mid-night shift - 4 hours </span></li></ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away!&nbsp;</span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>.&nbsp;</em></p><br><p><em>You can find us on:&nbsp;</em></p><br><ul> <li> <em>LinkedIn</em> </li> <li> <em>Instagram</em> </li> </ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us.<br>&nbsp;<br><span><strong>Main Accountabilities</strong></span><br><p>Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback.</p><br><br><p>Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support.</p><br><br><p>Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p><br><br><p><span><strong>Qualifications &amp; Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability&nbsp;</li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing&nbsp;</li><li>University degree or equivalent in a relevant subject or discipline&nbsp;</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM&nbsp;</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Job Grade: 4/H</p><br><br><p>Contract: 7 Months Fixed Term Contract "<span>maternity cover"</span></p><br><br><p>Gross Monthly Salary: 645 JOD</p><br><br><p>Location: Jordan</p><br><br><p>Closing Date: 22 July 2026</p><br><br><p><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>JOB PURPOSE</u></strong><br>The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. <br><br><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong><br><ul><li>Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</li><li>Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</li><li>Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</li><li>Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</li><li>Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li><li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li><li>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</li></ul><br><strong><u>NATURE AND SCOPE</u></strong><br><strong>Context</strong><br>The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. <br>The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. <br><strong>Reporting Relationships</strong><br>Reports directly to the Gateway supervisor.<br><strong>Contact</strong><br>External<br><ul><li>Customers</li><li>DHL Network</li></ul><br>Internal <br><ul><li>Ground Operation</li><li>Customer Care </li><li>CS Manager &amp; Supervisors</li><li>Air operations </li><li>Sales</li><li>Accounts</li><li>Customer Accounting</li><li>Service center T/L</li></ul><br><strong>Problem Solving</strong><br>The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.<br><strong>Decision Making</strong><br>The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.<br><strong>Planning and Organization</strong><br><br>The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.<br><br><strong>Job Challenge</strong><br><br>The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.<br>The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.<br><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong><br><ul><li>Sound educational back ground with knowledge of the Service Industry, an added advantage.</li><li>Sound knowledge of custom clearance procedures. </li><li>Working knowledge of Microsoft Word, Excel and Power Point.</li><li>Good oral and written communication skills – English &amp; Arabic. </li><li>Self motivated individual capable of taking ownership and working independently.</li><li>Tolerance for stress in a fast paced working environment.</li><li>Excellent planning and organising skills.</li><li>Passion for delighting customers.</li><li>Good team player.</li><li>Adheres to policies and procedures.</li><li>Possesses good relationship building and interpersonal skills.</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Contributions Officer reports to the Head External Relations Services Section, (P4). The incumbent of this post provides direct supervision to a number of professional and/or general services staff members. Responsibilities Plans, develops and manages the operations of the Contributions team, including managing the preparation and maintenance of accurate and updated records and data analytics on Agency-wide donor contributions (regular and special contributions, solicited, pledged or contributions received from public and private sources. Oversees the preparation of tailored reports and donor contributions data for specific internal and external audiences, including mid-year Emergency Appeals Report, Annual Operation Report, Annual Financial Statements, Working Group Financing UNRWA (WGFU) and UNRWA s website; manages the preparation of contribution data to support the External Relations and Communications Department (ERCD) outreach efforts and inputs to governing bodies (AdCom) reporting / response to queries such as, historical contribution information and trends, comparative statistics, donor ranking and contribution charts and dashboards; prepares and ensures up to date records and contribution statistics for ERCD inputs to the Agency Resource Mobilization Strategy (RMS) and MidTerm Strategy (MTS), including updated tables for Multi-Year Agreements, funded Priority Projects, comparative tables and charts. Works closely with the Finance Department (Treasury, Accounts and Budget Divisions) to ensure appropriate recording of Agency contributions and reconciliation of records; oversees the Agency s donor funding reports (forecasts, confirmed and received) including cash inflow in coordination with Partnerships Division and certifies accuracy of donor contributions records as needed; plans and manages the month-end and year-end closure activities, including closure instructions, time schedules and activities; follows up on related activities with concerned parties to ensure timely preparation of contribution status and relevant reports. Provides Agency-wide guidance and recommendations to ERCD, Field Offices and Finance Department on contributions pledged, received and in the pipeline; provides advice and recommends corrective actions to amend recordings, where necessary; follows up on all contributions received at Fields and Headquarters. Participates and significantly contributes to the development of ERCD s work plan and provides performance evaluation tools; initiates, reviews and coordinates amendments, as necessary, to various reports, Finance Manual and Finance Technical Instructions used Agency-wide in view of the new contributions related to ERP processes; reviews all aspects of the Grant Module/REACH and participates in the development and implementation of improved systems and procedures. Liaises with the relevant staff to respond to ad-hoc queries from donor representatives and missions on contributions, such as receipts for contributions, bank details, relevant statistics and other relevant information; requests, as necessary, additional information from Departments, Field Offices, Representative Offices, National Committees to maintain accurate and up-to-date records and statistics of the Agency s contributions; provides immediate support to ERCD staff for meetings with representatives of donors, and participates in such meetings when required. Ensures the recording of contributions is in line with donor requirements, including working closely with the Partnerships Division and Senior Projects Officers at HQs and Projects Officers at the field level to obtain necessary information; follows up on forecasted pledges and disbursement dates for recorded contributions, including monitoring contribution receivables. As the Financial Tracking Service (FTS) focal point, manages submission to OCHA/FTS, concerning the Agency s humanitarian contributions and ensures the accuracy of FTS reported figures; oversees compiled information regarding Field Offices and Budget allocation of emergency appeals contributions, follows and requests FTS to make amendments when necessary, in case of mis-reporting by other parties. Acts as ERCD focal point for internal and external audit requests, including providing input, preparing replies and providing supporting documents in addition to compiling replies from other ERCD divisions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and organizing ii. Applying Technical Expertise iii. Deciding and Initiating Action Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p></p></section>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p> <h4>The job in a nutshell</h4> <p>The Group Head of Accounting owns the integrity, accuracy, and timeliness of the group's financial records across a multinational, multi-entity SaaS and FinTech business. The role supports group consolidation, IFRS-compliant financial reporting, and the external audit process. Based in Amman, it provides dedicated support to the group's operations in KSA while overseeing accounting across all entities. It combines deep technical accounting expertise — particularly around subscription revenue, financial instruments, intercompany and transfer pricing complexity — with the leadership to standardize processes and build a high-performing finance function across multiple jurisdictions and currencies.</p> <h4>What will you do?</h4> <p><strong>Group consolidation & financial reporting</strong></p> <ul> <li>Support the monthly, quarterly, and annual consolidation of all group entities, including intercompany eliminations, multi-currency translation, and minority interests.</li> <li>Oversee intercompany transactions and transfer pricing arrangements, ensuring correct accounting treatment and supporting documentation across jurisdictions.</li> <li>Produce accurate, timely consolidated financial statements in full compliance with IFRS.</li> <li>Maintain the group reporting calendar and drive a faster, more reliable close.</li> <li>Bridge local GAAP/statutory results to group IFRS reporting where entities report under differing standards.</li> </ul> <p><strong>Technical accounting (IFRS)</strong></p> <ul> <li>Act as the group's technical accounting authority on IFRS application and policy.</li> <li>Own revenue recognition under IFRS 15 for subscription, usage-based, and multi-element SaaS contracts, including deferred revenue and ARR/MRR reconciliation to the GL.</li> <li>Govern capitalization of internally developed software (IAS 38) and lease accounting (IFRS 16).</li> <li>Maintain a group accounting policy manual and ensure consistent application across entities.</li> </ul> <p><strong>External audit & compliance</strong></p> <ul> <li>Lead the group external audit and coordinate statutory audits across all jurisdictions.</li> <li>Serve as primary liaison with external auditors, managing timeline, deliverables, and resolution of findings.</li> <li>Ensure statutory filing obligations are met on time in every jurisdiction.</li> <li>Strengthen the internal control environment over financial reporting.</li> </ul> <p><strong>Budgeting & reporting</strong></p> <ul> <li>Lead the annual budgeting process and periodic reforecasts across all entities.</li> <li>Deliver insightful monthly management reporting with variance analysis.</li> <li>Track and report key SaaS/FinTech metrics (ARR, MRR, churn, gross margin) in alignment with statutory results.</li> </ul> <p><strong>Process, systems & standardization</strong></p> <ul> <li>Support the adoption of AI and automation across the accounting function, identifying, evaluating, and implementing tools that streamline the close, automate reconciliations and intercompany matching, surface anomalies, and improve the speed and accuracy of reporting.</li> <li>Standardize the chart of accounts, processes, and close procedures across the group.</li> <li>Drive automation and improvement of the ERP/consolidation tooling.</li> <li>Implement scalable controls that support rapid entity growth and new market entry.</li> </ul> <p><strong>Leadership & people</strong></p> <ul> <li>Build, lead, and develop a geographically distributed accounting team.</li> <li>Set performance standards, mentor talent, and foster a culture of accuracy and accountability.</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p> <h4>What are we looking for?</h4> <ul> <li>Professional accounting qualification (ACA, ACCA, CPA, or equivalent).</li> <li>10+ years of progressive accounting experience, including significant time at group/consolidation level.</li> <li>Proven experience leading group consolidation for a multinational, multi-entity, multi-currency business.</li> <li>Strong, demonstrable IFRS technical expertise, including IFRS 15 revenue recognition.</li> <li>Audit and/or accounting training gained at a Big Four firm.</li> <li>Fluent, business-level English (written and verbal).</li> <li>Track record of leading and developing finance teams.</li> <li>Authoritative command of IFRS and complex consolidation.</li> <li>Strong analytical skills and process orientation.</li> <li>Effective leadership of distributed teams across cultures and time zones.</li> <li>Resilience and reliability under tight close and audit deadlines.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Experience in SaaS, subscription, or FinTech/regulated financial services businesses.</li> <li>Exposure to GCC/MENA reporting and regulatory environments, particularly KSA.</li> <li>Working knowledge of transfer pricing principles, documentation, and intercompany arrangements.</li> <li>Experience leading or supporting an ERP migration or implementation (e.g. Oracle to SAP).</li> <li>Experience scaling finance operations through rapid growth, fundraising, or M&A.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&amp;B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication &amp; Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project &amp; Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel &amp; Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food &amp; Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><br></p><p>1. Role and responsibilities</p><p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming. The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility. The following is a brief description of the role.</p><p>Generic responsibilities</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li><li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li><li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li><li>Conduct ICLA specific technical research and document findings and recommendations</li><li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li><li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li><li>Develop ICLA specific technical guidance, tools and mechanism</li><li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li><li>Develop training modules and provide specific technical learning or/and training for partners.</li></ul><p>Specific responsibilities</p><ul><li>Partners PCM: Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points.</li><li>Partner technical support: Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities.</li><li>Partner technical quality assurance: Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas.</li><li>Legal research and analysis: assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners.</li><li>Partner organisational development: Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit.</li><li>Technical reporting and donor compliance: Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team.</li><li>Learning and evidence generation: Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team.</li><li>Monitoring, Evaluation and Learning: Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management.</li><li>Risk management: Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator.</li><li>Representation and coordination: Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit.</li></ul><p>Critical interfaces</p><p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><ul><li>Legal aid partners</li><li>Head of Legal Aid Unit</li><li>HoPSU</li><li>Country Manager</li><li>Grants Manager</li><li>Partnerships Coordinator</li><li>MEL Manager and Coordinator</li><li>Finance Manager</li><li>Digital Coordinator</li><li>Legal Coordinator</li><li>Risk and Compliance Coordinator</li><li>ICLA teams in countries of origin.</li></ul><p>The Legal Coordinator will have no direct line management responsibilities.</p><p>2. Competencies</p><p>Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position :</p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li></ul><p>Context related skills, knowledge and experience :</p><ul><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul><p>2. Behavioural competencies</p><p>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><ul><li>Strategic thinking</li><li>Planning and delivering results</li><li>Working with people</li><li>Communicating with impact and respect</li><li>Analysing</li><li>Handling insecure environments</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul>

<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4> <p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p> <p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p> <h4>The opportunity</h4> <p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p> <h4>Your key responsibilities</h4> <p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p> <h4>Skills and attributes for success</h4> <p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p> <ul> <li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li> <li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li> <li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li> <li>Experience in business process reengineering and designing operating models for finance functions.</li> <li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li> <li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li> <li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li> <li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li> <li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li> <li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li> <li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li> <li>Willingness to travel across MENA on regular basis for client services.</li> </ul> <h4>To qualify for the role, you must have</h4> <ul> <li>6-8 years of relevant working experience in finance/consulting.</li> <li>MENA based experience (preferred).</li> <li>Strong people management and leadership skills.</li> <li>Effective communication and presentation skills.</li> <li>Ability to generate business deals and make business proposals.</li> <li>Develop and maintain relationship at C-suite level.</li> </ul> <h4>Ideally, you’ll also have</h4> <ul> <li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li> <li>Willingness to travel extensively across the region.</li> </ul> <h4>What we look for</h4> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p> <h4>What we offer</h4> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p> <ul> <li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li> <li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li> <li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li> <li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li> </ul> <p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p> <p>The exceptional EY experience. It’s yours to build.</p> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>

<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4> <p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p> <p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p> <h4>The opportunity</h4> <p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p> <h4>Your key responsibilities</h4> <p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p> <h4>Skills and attributes for success</h4> <p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p> <ul> <li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li> <li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li> <li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li> <li>Experience in business process reengineering and designing operating models for finance functions.</li> <li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li> <li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li> <li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li> <li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li> <li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li> <li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li> <li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li> <li>Willingness to travel across MENA on regular basis for client services.</li> </ul> <h4>To qualify for the role, you must have</h4> <ul> <li>6-8 years of relevant working experience in finance/consulting.</li> <li>MENA based experience (preferred).</li> <li>Strong people management and leadership skills.</li> <li>Effective communication and presentation skills.</li> <li>Ability to generate business deals and make business proposals.</li> <li>Develop and maintain relationship at C-suite level.</li> </ul> <h4>Ideally, you’ll also have</h4> <ul> <li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li> <li>Willingness to travel extensively across the region.</li> </ul> <h4>What we look for</h4> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p> <h4>What we offer</h4> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p> <ul> <li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li> <li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li> <li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li> <li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li> </ul> <p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p> <p>The exceptional EY experience. It’s yours to build.</p> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>