Embedded Systems Engineer Jobs in Jordan

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Operations management</h4> <p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br> Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br> Monitor product quality and consistency across all food and beverage offerings.<br> Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br> Ensure all opening, closing, and cash handling procedures are properly followed.</p> <h4>Guest experience</h4> <p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br> Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br> Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br> Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p> <h4>Team leadership</h4> <p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br> Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br> Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br> Conduct regular performance reviews and support staff development through coaching and training initiatives.</p> <h4>Financial & administrative</h4> <p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br> Prepare monthly reports and forecasts for management review.<br> Implement effective upselling and suggestive selling strategies to increase average checks.<br> Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p> <h4>Compliance & standards</h4> <p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br> Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br> Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br> Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hospitality management or a related field.</li> <li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li> <li>Strong knowledge of beverage service, mixology, and premium product offerings.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in POS systems and Microsoft Office applications.</li> <li>Fluent in English; additional languages are an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><strong>General Ledger &amp; Financial Closing:</strong> Direct the full accounting cycle (AP, AR, payroll, fixed assets, GL reconciliations); execute timely month-end and year-end closings, trial balances, and financial schedules.<br><strong>Cost Accounting &amp; Inventory Control:</strong> Track manufacturing costs, direct material usage, labor allocations, and overhead absorption; perform regular physical-to-ERP inventory reconciliations, variance analyses, and scrap/wastage tracking.<br><strong>ERP Systems &amp; Tax Compliance:</strong> Operate ERP systems daily for transaction logging and cost center monitoring; guarantee total compliance with Jordanian tax regulations (Sales Tax/VAT, Income Tax, Withholding Tax) and Social Security filings.<br><strong>Audits &amp; Team Supervision:</strong> Guide and review the daily work of junior accountants; prepare schedules for internal/external audits and collaborate with factory operations, procurement, and warehouse teams to enforce internal controls.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Qualifications</strong><br>Experience: 6 to 8 years of progressive accounting experience, with substantial direct exposure to a manufacturing or industrial environment.<br>Education &amp; Credentials: Bachelor s degree in Accounting, Finance, or a related field; professional certifications (JCPA, CMA, or SOCPA) are an added advantage.<br>Technical Mastery: Expertise in manufacturing cost accounting, bill of materials (BOM), inventory valuation, general ledger management, ERP operation (SAP, Dynamics, Odoo, or local Tier-2/3 ERPs), and Jordanian tax laws.<br>Languages: Native-level command of Arabic; good professional working command of English.<br>Location/Mobility: Based in Jordan (accessible to Sahab Industrial City; inside Jordan candidates preferred).<br>Work Logistics: 5 working days per week; immediate to 30-day joining preference.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Jordan Kuwait Bank is seeking&nbsp;<strong>Data Governance Officers</strong> to join our Data Management team. You will play a key role in implementing data quality frameworks, managing metadata and business glossaries, establishing governance policies, and ensuring data accuracy, compliance, and accessibility across the organization.</p><br> <p><strong>What We're Looking For:</strong></p><br> <p><strong>Experience:</strong> ✔ 1-2 years in data management, data governance, data quality, metadata management, business intelligence, data analytics, or related fields</p><br> <p><strong>Skills &amp; Knowledge:</strong> ✔ Good understanding of data management and data governance principles</p><br> <ul> <li>Knowledge of DAMA-DMBOK concepts and best practices</li> <li>Understanding of data quality dimensions, profiling, validation and issue management</li> <li>Familiarity with metadata management, business glossary, data catalog, and data lineage concepts</li> <li>Understanding of critical data elements and data ownership/stewardship</li> <li>Knowledge of data governance frameworks, policies, standards and controls</li> <li>Basic understanding of data privacy, data classification, and regulatory requirements</li> <li>Experience working with business and technical stakeholders</li> <li>Strong analytical, communication and problem-solving skills</li> <li>Experience with data governance or metadata tools is an advantage</li> </ul> <p><strong>Preferred Qualifications:</strong> Bachelor's degree in Computer Science, Information Systems, Data Science, Business Information Systems, or related field , Professional certifications such as DAMA CDMP, Data Governance or Data Management certification are a plus<br><strong>We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, national origin, or disability status, and we work together to promote a safe and healthy working environment.</strong>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>contributes primarily to the back-end development track — supporting the design, development, and sustained delivery of server-side services, APIs, data infrastructure, and telecom integration layers that power the division's solutions. Executes assigned development tasks under the technical guidance and direction of the Division Leader, progressively building depth across the division's technology stack while contributing to code quality, testing, and documentation.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Study business and sales requirements and subsequently develop them into back-end solutions, as well as test and integrate them with current systems, contributing to the optimization of implemented systems</span></p><br></li><li><p><span>Monitor the performance of servers and applications and ensure the day-to-day smooth running of systems, supporting proper utilization in line with the function's requirements and overall business objectives.</span></p><br></li><li><p><span>Develop technical solutions, platforms, and changes based on business or technical needs</span></p><br></li><li><p><span>Develop programs and integration back-ends for Business Support Systems and Customer Care Applications and touchpoints, including FTTH Contractors, Corporate SMS, CMS back-ends, CMS adapters, HR Solutions, Commission Engines, CDRs back-ends, and similar systems.</span></p><br></li><li><p><span>Work alongside front-end and mobile developers within the division to implement the back-ends and APIs needed for the delivered solutions, aligning on contracts and integration points.</span></p><br></li><li><p><span>Use a variety of programming languages and technologies to build robust back-end platforms and user-facing solutions, including Java, Java Spring Boot, PHP, MongoDB, MySQL, Oracle DB, REST APIs, Web Services, and microservices.</span></p><br></li><li><p><span>Support implementation across multiple platforms and legacy software applications, contributing to migrations and integration efforts as assigned.</span></p><br></li><li><p><span>Participate in code reviews as both author and reviewer, applying feedback constructively and learning from the process to strengthen technical depth.</span></p><br></li><li><p><span>Contribute to the division's CI/CD practices, building and maintaining pipeline components and using DevOps tooling in use at Zain (Azure DevOps, Docker, Kubernetes, Elasticsearch &amp; Kibana, Prometheus &amp; Grafana).</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor’s degree in </span><span>Computer Science, Computer Engineering</span><span> or any related field</span></p><br></li><li><p><span>Minimum: 3 years of relevant experience.</span></p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Generate prompts that challenge AI;</li> <li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li> <li>Improve AI reasoning to align with first principles and accepted standards;</li> <li>Apply structured scoring criteria to assess multi-step problem solving.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li> <li>2+ years of legal practice experience within US jurisdiction</li> <li>Strong written English (C1/C2)</li> <li>Stable internet connection</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Generate prompts that challenge AI;</li> <li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li> <li>Improve AI reasoning to align with first principles and accepted standards;</li> <li>Apply structured scoring criteria to assess multi-step problem solving.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li> <li>2+ years of legal practice experience within US jurisdiction</li> <li>Strong written English (C1/C2)</li> <li>Stable internet connection</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Generate prompts that challenge AI;</li> <li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li> <li>Improve AI reasoning to align with first principles and accepted standards;</li> <li>Apply structured scoring criteria to assess multi-step problem solving.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li> <li>2+ years of legal practice experience within US jurisdiction</li> <li>Strong written English (C1/C2)</li> <li>Stable internet connection</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Generate prompts that challenge AI;</li> <li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li> <li>Improve AI reasoning to align with first principles and accepted standards;</li> <li>Apply structured scoring criteria to assess multi-step problem solving.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li> <li>2+ years of legal practice experience within US jurisdiction</li> <li>Strong written English (C1/C2)</li> <li>Stable internet connection</li> </ul> <h4>How it works</h4> <p>Apply     Pass qualification(s)     Join a project     Complete tasks     Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Generate prompts that challenge AI;</li> <li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li> <li>Improve AI reasoning to align with first principles and accepted standards;</li> <li>Apply structured scoring criteria to assess multi-step problem solving.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li> <li>2+ years of legal practice experience within US jurisdiction</li> <li>Strong written English (C1/C2)</li> <li>Stable internet connection</li> </ul> <h4>How it works</h4> <p>Apply     Pass qualification(s)     Join a project     Complete tasks     Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Generate prompts that challenge AI;</li> <li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li> <li>Improve AI reasoning to align with first principles and accepted standards;</li> <li>Apply structured scoring criteria to assess multi-step problem solving.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li> <li>2+ years of legal practice experience within US jurisdiction</li> <li>Strong written English (C1/C2)</li> <li>Stable internet connection</li> </ul> <h4>How it works</h4> <p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Generate prompts that challenge AI;</li> <li>Evaluate AI-generated solutions for correctness, assumptions, and logic;</li> <li>Improve AI reasoning to align with first principles and accepted standards;</li> <li>Apply structured scoring criteria to assess multi-step problem solving.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for legal consultants, attorneys with experience in US law open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in law (Bachelor, J.D., LLM, FLLM) within the US context</li> <li>2+ years of legal practice experience within US jurisdiction</li> <li>Strong written English (C1/C2)</li> <li>Stable internet connection</li> </ul> <h4>How it works</h4> <p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $44 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Objectives:&nbsp;&nbsp;</strong></p><br><p><span>The Sales/Telemarketing Agent (US Market) ensures accurate and compliant handling of inbound and outbound tax-debt calls in line with departmental guidelines. The role involves speaking with clients regarding their IRS or state tax obligations, gathering financial details, verifying eligibility for relief programs, and scheduling consultations with licensed professionals, while meeting individual performance targets.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><p><strong>Client Interaction and Financial Assessment: </strong></p><br><p><span>• Handle inbound and outbound calls related to tax-debt cases.</span></p><br><p><span>• Collect accurate financial details including income, expenses, debts, and assets.</span></p><br><p><span>• Educate clients in simple terms on IRS relief programs (e.g., OIC, IA, CNC).</span></p><br><p><strong>Consultation Scheduling and Follow-Up:</strong></p><br><p><span>• Book consultations with licensed professionals and confirm document readiness.</span></p><br><p><span>• Follow up with clients on missed appointments or incomplete documentation.</span></p><br><p><strong>Compliance and SOP Adherence:</strong></p><br><p><span>• Follow approved scripts, privacy protocols, and SOPs during every client interaction.</span></p><br><p><span>• Escalate sensitive or complex issues according to established procedures.</span></p><br><p><strong>Documentation and Handover:</strong></p><br><p><span>• Ensure files are complete, accurate, and ready for handoff to downstream teams.</span></p><br><p><span>• Track and request any missing documents or payments.</span></p><br><p><strong>Target Achievement and Quality Standards:</strong></p><br><p><span>• Meet individual call handling and consultation booking KPIs.</span></p><br><p><span>• Maintain service quality and customer satisfaction benchmarks.</span></p><br><p><strong>Qualifications: </strong></p><br><p><span>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</span></p><br><p><strong>C1, C2 English is a must.</strong></p><br><p><strong>Years of Experience:&nbsp; </strong></p><br><p><span>0–2 years of experience in sales, financial services, or a contact center environment.</span></p><br><p><strong>Behavioral Requirements/Competencies:</strong></p><br><p><span>. Empathetic listener with the ability to build rapport quickly</span></p><br><p><span>• Organized and detail-oriented in managing sensitive financial information</span></p><br><p><span>• Self-motivated and thrives in a high-paced, target-driven environment</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Proficiency in Microsoft Office applications (especially Excel and Outlook)</span></p><br><p><span>• Familiarity with CRM or call center platforms</span></p><br><p><span>• Ability to manage and update digital documentation systems</span></p><br><p><span>• Comfortable with scheduling tools and internal workflow systems</span></p><br><p><span>• Basic knowledge of online form processing and secure data entry</span></p><br><p><strong>Employment type:</strong></p><br><ul> <li><span>Full-time&nbsp;</span></li> <li><span>On-site&nbsp;</span></li> </ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Night Shift&nbsp;(U.S. Working Hours)6th day: Based on need, managed fairly based on priorities and urgency&nbsp;</span></li></ul><p><strong>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</strong></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Syarah is on a mission to change how people buy their cars in Saudi and.<br> We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms.<br> Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more.<br> Our goal is to turn car buying into an experience of delight, comfort and peace of mind.<br> We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.<br> Responsibilities: A Customer Care Agent serves as the bridge between the company and its customers, engaging with them via voice or text channels.<br> Their primary role is to respond to customer inquiries, provide detailed service information, resolve any issues that arise, and represent the company professionally and courteously.<br> This position is offered as a three-month contract.<br> Address customer inquiries regarding available products and services.<br> Create and manage customer accounts, ensuring accurate documentation of account details in written or digital formats.<br> Actively listen to customer concerns, identifying the root cause of any issues.<br> Provide prompt and appropriate solutions to customer problems.<br> Escalate complex cases to management, including all necessary background information.<br> Anticipate customer needs by following up on previous interactions, offering reorders or additional services.<br> Collaborate with all internal departments to effectively resolve customer issues.<br> Flexibility to work different shifts (including evenings, weekends, or holidays).<br> Willingness to participate in training before hire and on-the job.<br> Excellent listening skills and an empathetic voice and manner.<br> Dedication to customer satisfaction.<br> Basic knowledge of computer software and office systems.<br> Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.<br> Familiarity with all of the goods and services offered by the company.<br> Experience in Automotive Industry is a plus.<br></span> </div>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Job Overview/Summary: The Humanitarian Access &amp; Security Manager (HASM) is responsible for the safety and security of all IRC staff and operations in Jordan. The HASM will develop and implement humanitarian access and security management plans in compliance with IRC policies and in alignment with the humanitarian principles. The role sits within the Shared Services Unit (SSU) which provides essential support to all IRC entities based in Jordan. The HASM will identify changes and trends in the humanitarian access and security environment in Jordan and will ensure that adequate and up-to-date policies, security management plans and procedures are in place, and known to all staff.</span></p><p>Major Responsibilities:</p><p>Security Risk Management</p><ul><li>Ensure all current and prospective IRC sites/facilities in Jordan meet the IRC s safety and security standards.</li><li>Conduct security risk assessments covering all IRC locations and activities.</li><li>Develop, review and update security management plans on a regular basis.</li><li>Develop, review and update standard operating procedures and contingency plans.</li><li>Maintain a high level of preparedness in anticipation of contextual changes.</li><li>Evaluate, review and update the hibernation and evacuation plans for all IRC premises in Jordan, and ensure that the practical preparations are in place and known to all staff involved.</li><li>Ensure that accurate, up-to-date security advisories and information is available in English and Arabic to all staff based in Jordan.</li><li>Provide a security induction to new hires so they understand IRC s safety and security policies, and the key risks in the local context.</li><li>Remain available for staff to report security incidents; this may necessitate availability out-of-hours and over weekends depending on the severity and nature of the incident.</li><li>Manage safety and security incidents pertaining to all IRC staff and assets.</li><li>Coordinate the management of security incidents with various heads of IRC entities in Jordan.</li><li>Develop an internal network of security focal points to support the overall safety and security of IRC staff and operations.</li><li>Undertake continual assessments of safety and security equipment, and the protocols by which that equipment is used.</li><li>In coordination with the IT department, ensure all access control and CCTV systems are functional and data is only accessed as per standard operating procedures.</li><li>Regularly update and test the emergency communications tree.</li><li>Provide technical advice and support to IRC partners in Jordan on safety and security management.</li></ul><p>Travel and Event Risk Management</p><ul><li>Ensure all IRC business travelers receive timely advice prior to their arrival. Provide updated guidance on-arrival as needed.</li><li>Ensure IRC events in Jordan receive timely security guidance and support.</li><li>Ensure all accommodation/hotel options and event venues meet the IRC s security standards.</li><li>Develop positive relationships with security focal points at accommodation, hotel and event venues to ensure timely and supportive security responses to incidents involving IRC staff, travelers and visitors.</li><li>Act as a focal point for travelers and visitors to report safety or security issues.</li><li>Ensure all traveler data is tracked and accurate whether trips are by air or land.</li><li>Ensure transportation provided to IRC staff, travelers and visitors meets safety and security standards. Liasie with vendors as necessary to provide feedback.</li><li>Liaise with third-party providers and HR to provide support for travelers and visitors experiencing medical emergencies.</li></ul><p>Humanitarian Access Management</p><ul><li>Liaise with relevant local stakeholders and authorities to develop positive relationships, enhance IRC s acceptance and support the overall security of our people and operations.</li><li>Ensure humanitarian access approaches are responsive to local context and include overarching community engagement components.</li><li>Ensure that all IRC teams based in Jordan conduct principled and sustainable negotiations with relevant local actors in line with the humanitarian principles.</li><li>Provide technical input and advice in assessments to consider new IRC programs in new geographic areas, and regular assessment reviews for existing locations.</li><li>Provide guidance on visibility strategies that will support community acceptance.</li></ul><p>Monitoring, Reporting &amp; Analysis</p><ul><li>Constantly monitor available sources to collect, compile and report information including incidents and trends pertinent to humanitarian access and security.</li><li>Provide timely area-based access analysis based on programmatic demands</li><li>Report all safety and security incidents on the IRC s online reporting system in alignment with incident reporting policies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree or a technical certification in a security related field with considerable field experience.</li><li>A minimum of 5 years of non-profit or NGO work experience within international humanitarian assistance programs.</li><li>Experience in providing clear and dynamic security briefings to diverse audiences.</li><li>Strong organizational and coordination skills.</li><li>Knowledge and proficiency in the use of communications technology, including, satellite communications, cell phone mediums, etc.</li><li>Full professional competency in Microsoft Office Suite, especially Word, Excel, PowerPoint.</li><li>Excellent relationship-building, interpersonal skills and the ability to effectively represent IRC at forums and with external stakeholders.</li><li>Strong negotiation and mediation skills essential, with a demonstrated ability to influence without authority.</li><li>Experience of working successfully with local stakeholders such as local and international NGOs, local authorities and government officials with sensitivity and diplomacy.</li><li>Experience in design and supporting training engagements with staff and partners to enhance skills.</li><li>Experienced and knowledgeable on Gender, Equity, Diversity and Inclusion</li><li>Fluent in written and spoken English and Arabic.</li><li>Ability to Travel: 30% travel, primarily within Jordan.</li></ul><p></p></section>