Financial Analyst Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><b>Job Title:&nbsp;Help Desk Specialist</b></li><li><b>Hours:&nbsp;Monday to Friday 4pm-1am</b></li><li><b>Location:&nbsp;Amman</b></li><li><b>Travel:&nbsp;None</b></li></ul><p><br></p><p><b>Job Description</b></p><p>Our organization is a fast growing professional services firm that manages Information Technology (IT) for our clients.&nbsp;Our clients are small and medium businesses that usually range between 10 to 100 employees located in the United States.&nbsp;Our firm acts as the IT department for our clients.&nbsp;</p><p>In thise role, you will remotely manage and monitor client networks and systems. As a Help Desk Specialist, you are responsible for handling support requests across core IT systems, including Microsoft 365 and other cloud-based services, as well as workstations, servers, printers, networks, and vendor-specific hardware and software.</p><p>Typical hours are Monday through Friday from 4pm to 1am local time ranging from 40 to 48 hours per week and available for emergencies.&nbsp;Candidates should possess strong problem-solving, analytical and communications skills in addition to in-depth technical knowledge of systems hardware and software.</p><p><br></p><p><b>Job Summary</b></p><p>The Help Desk Specialist provides support for service requests across core IT systems for a select group of clients, including cloud-based services such as Microsoft 365, as well as workstations, servers, printers, networks, and vendor-specific hardware and software.</p><p><br></p><p><b>5 ways we're going to invest in you</b></p><ul><li><b>You’ll be paid very well</b>: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.</li><li><b>You’ll get a career, not a job</b>: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.</li><li><b>You’ll maintain a great work/life balance:</b>&nbsp;We love our work, but we love our families more. So we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us going home.</li><li><b>You’ll be welcomed into a team of high performers, just like you:</b>&nbsp;It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.</li><li><b>You’ll do work that matters:</b>&nbsp;We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place. We get involved in our community through volunteering and other fun projects.</li></ul><p><br></p><p><b>Typical Duties</b></p><ul><li>IT Support relating to technical issues involving Microsoft’s core business applications and operating systems</li><li>Support of disaster recovery solutions</li><li>Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security</li><li>Basic remote access solution implementation and support</li><li>Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets</li><li>System documentation maintenance and review</li><li>Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages&nbsp;</li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Improve customer service, perception and satisfaction</li><li>Fast turnaround of customer requests</li><li>Ability to work in a team and communicate effectively</li><li>Work with the Service Team Coordinator to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently</li><li>Escalate service requests if needed</li><li>Responsible for entering time as it occurs</li><li>Understand company processes by completing assigned training materials and blueprints</li><li>Enter all work as service tickets</li><li>Provide backup for other Help Desk Specialists</li><li>On call for after-hours service when required</li><li>Update job knowledge by participating in education opportunities and reading professional publications</li><li>Protect organization’s value by keeping information confidential</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Advanced understanding of operating systems, business applications, printing systems and network systems</li><li>Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care</li><li>Diagnosis skills of technical issues</li><li>Ability to multi-task and adapt to changes quickly</li><li>Technical awareness: ability to match resources to technical issues appropriately</li><li>Service awareness of all organization’s key IT services for which support is being provided</li><li>Understanding of support tools, techniques, and how technology is used to provide IT services</li><li>Typing skills to ensure quick and accurate entry of service request details</li><li>Self-motivated with the ability to work in a fast moving environment</li><li>Servers - Microsoft Windows Server</li><li>Workstations - Windows desktop OS</li><li>Strong working knowledge of LAN/WAN technology including TCP/IP</li></ul><p><br></p><p><b>Education &amp; Experience</b></p><ul><li>BS/BA or equivalent experience and training required&nbsp;</li><li>Actively pursuing advanced technical certifications such as MCSE, CCNA,&nbsp;etc…</li><li>Excellent command of the English language (written and verbal)</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Field Service Engineer will work as part of the technical team reporting to the Service Manager or the Service Team Lead, providing support on assigned instruments and systems to customers across Jordan. The role focuses on delivering high-quality service, ensuring customer satisfaction and efficiently resolving reported incidents and service requests.<br></span></p><br><p><b><span>Main Responsibilities will Include, but not limited to,</span></b></p><br><p><span><span><span>·</span></span></span><span>Provide independent, on-site technical support in line with customer Service Level Agreements (SLAs), including installations, relocations, certifications (IQ/OQ/PQ), and repair activities.</span></p><br><p><span><span><span>·</span></span></span><span>Deliver advanced remote support, diagnostics, and fixing for technical issues raised.</span></p><br><p><span><span><span>·</span></span></span><span>Support customers by building strong partnerships, mentoring, and leading customers’ service teams to ensure service excellence.</span></p><br><p><span><span><span>·</span></span></span><span>Plan, prioritize, and complete corrective and preventive maintenance activities, including upgrades, in compliance with regulatory requirements and defined procedures to ensure uninterrupted customers operations.</span></p><br><p><span><span><span>·</span></span></span><span>Conduct pre-installation site assessments and advise customers to ensure all requirements are met for the successful installation for devices and equipment.</span></p><br><p><span><span><span>·</span></span></span><span>Follow up on spare parts requests and inventory to ensure the timely availability of service materials.</span></p><br><p><span><span><span>·</span></span></span><span>Communicate effectively with vendors and suppliers’ technical team and medical team to ensure smooth operations.</span></p><br><br><span>Requirements<span><span><span>One of the Leading Healthcare Solutions providers in Jordan, looking to hire the Position :</span></span></span><br><span><span><span><b><u>Field Service Engineer, Laboratory Solutions&nbsp;</u></b></span></span></span><span><span><span>- Male&nbsp;</span></span></span><span><span>with the following requirements :</span></span><br></span><p><span><span><span>·&nbsp;&nbsp; </span></span></span><span><span>1–2 years of hands-on experience servicing IVD laboratory diagnostics equipment, with specific experience supporting automated systems is highly preferred.</span></span></p><br><p><span><span><span>·&nbsp;&nbsp; </span></span></span><span><span>Proven technical expertise in the installation, maintenance, troubleshooting, and repair of laboratory instrumentation.</span></span></p><br><p><span><span><span>·&nbsp;&nbsp; </span></span></span><span><span>Bachelor’s degree or equivalent experience in Biomedical Engineering, Electronics Engineering, or a related field.</span></span></p><br><p><span><span><span>·&nbsp;&nbsp; </span></span></span><span><span>Strong communication and presentation skills with the ability to engage effectively with customers and vendors.</span></span></p><br><p><span><span><span>·&nbsp;&nbsp; </span></span></span><span><span>A collaborative great teammate who thrives in multi-functional environments and can lead multiple priorities in a fast-paced setting.</span></span></p><br><p><span><span><span>·&nbsp;&nbsp; </span></span></span><span><span>Proficiency in Microsoft Office, hold valid driver’s license with an access to a car; very good command of English (written and spoken)</span></span></p><br><ul><li><span><span>Have&nbsp; a driving license.</span></span></li></ul><br> </div>

<p>Role Summary: The NOC Tier 3 is the Senior Subject Matter Expert (SME) responsible for the design, architecture, and deployment of complex, large-scale network solutions. This role provides the highest level of technical expertise, sets standards, performs advanced capacity planning, and is the final technical escalation point, driving innovation and defining the future state of Acuative's global infrastructure. Core Responsibilities: Network Architecture &amp; Design: Lead the high-level and low-level design of enterprise network solutions, including core routing, spine-and-leaf fabrics, and multi-vendor security architectures. Strategic Planning: Conduct capacity planning, performance modeling, and define technology roadmaps to ensure the network can support future business growth and demands. Advanced Security &amp; Compliance: Serve as the SME for advanced security systems (e.g., SD-WAN, zero trust models, NAC), ensuring compliance with security standards and regulations. Complex Systems Integration: Lead the technical integration of new or merged systems, vendors, and cloud network connectivity (AWS/Azure) into the existing global infrastructure. Mentorship &amp; Standard Setting: Establish best practices and standards for Tier 1 and Tier 2 engineers, conduct knowledge transfer sessions, and ensure consistent application of security and operational policies. Essential Skills and Knowledge: Expert Networking &amp; Security: Mastery of complex enterprise environments, including MPLS, SD-WAN technologies, advanced BGP design, and expert-level security implementation and auditing. Cloud Networking: Deep understanding and hands-on experience with networking in public cloud environments. Automation &amp; Orchestration: Proven ability to leverage automation tools and scripting to deploy, manage, and scale network infrastructure. Vendor Management: Experience evaluating new network technologies and managing vendor relationships for technical feasibility and integration.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 6+ years of expert-level experience in network engineering, architecture, or a similar senior technical consultant role. Bachelor's degree in computer science, IT, Network Engineering, or a related field required (or equivalent work experience). Certifications (Required): Must possess a current, expert-level certification such as Cisco Certified Network Professional (CCNP), Fortinet Certified Engineer (NSE 7), or Juniper Networks Certified Professional (JNCIP). Certifications (Desired): Cisco Certified Internetwork Expert (CCIE), AWS Certified Advanced Networking, or other equivalent expert vendor certification.</p>

<p>The designee shall be qualified to install, sustain, troubleshoot, and repair standard ground radar and airfield systems and equipment platforms to include air traffic control radars and, ground aircraft control and warning radar systems; air traffic control radios; meteorological and navigational aid systems. Resolves installation, repair, and modification problems associated with ATCALS and C2 equipment. Employs line-of-sight and tropospheric scatter techniques. Conducts tests to restore and maintain systems. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance problems and ensure equipment is properly positioned. Analyzes construction and operating characteristics of equipment to determine source of malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating efficiency. Reviews and ensures compliance with maintenance management publications and procedures. Enforces safety standards for system maintenance activities. Checks installed and repaired components for compliance with technical publications. Maintains inspection and maintenance records. Posts entries on maintenance and inspection records. Records meter readings and other pertinent data in equipment logs. Completes maintenance data collection forms. Requisitions, accounts for, and turns in supplies and material. The designee shall maintain systems such as DME, ILS, MMLS, MPN-23, UPS, RCSU-2238, TACAN, TRN-44, VOR, RSI/RCI or equivalent monitoring equipment, FMQ-19, FMQ-23, Micro-EARTS, Multi Source Correlator Tracker (MSCT), NRTD, STARS, STRAP, TDX-2000, MARK IVB, NEXION, Terminal Advisory System (TAS), GPN-27(or 20), MPN-25, TPS-75, UPX-27, UPX-37, UPX-44A, CM-200, CM-300, GRC-171 &amp; 211, GRR-23/24, PCAS, GRT-21/22, ETVS, Liberty Star, PL-2000DT, PRC-117, RT-1319, TRC-214, TRC-176, URC-200, ATIS, DVRS, TTRS, but not be limited to those listed in Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support Equipment; Table 4.5.5 Regional Maintenance Center O&amp;M and Support Equipment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School diploma or GED.</li><li>Relevant Associate's degree preferred.</li><li>Formal electronics training such as: military technical training school, vocational college, and/or a four (4) year electronics apprentice program with experience in electronics equipment the technician will maintain.</li><li>Maintaining COMSEC/IP networking equipment requires IAT Level II baseline certification IAW AFMAN 17-1303.</li><li>Level I tech four (4) years of recent, relevant, and practical experience with equipment the technician will maintain and oversee.</li><li>Shall have four (4) years experience working with/on electronic systems.</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance.</li><li>NOTE: US Citizenship is required to obtain a Secret Clearance.</li></ul>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b><u><span>About the Job</span></u></b></span><br></span><p><span>As a </span><b><span>Senior Performance Engineer </span></b><span> at Aspire, you will design, execute, and analyze performance tests to ensure applications can handle expected workloads and meet performance, scalability, and reliability requirements. You will be an integral part of our company’s product development process. Our ideal candidate will be responsible for identifying performance bottlenecks, analyzing system behavior under different workloads, and ensuring applications meet client performance expectations before production releases.</span><br></p><br><span><span><u>What You Will Do</u></span></span><br><ul><li><span>Review and comprehend User Stories, technical requirements, and performance requirements for the assigned projects.</span><br></li><li><span>Work with development, QA, infrastructure, and business teams to understand application architecture and identify performance testing requirements.</span><br></li><li><span>Define performance testing strategies, scenarios, workloads, and acceptance criteria based on business and technical requirements.</span><br></li><li><span>Design, develop, execute, and maintain performance test scripts and scenarios using Tricentis NeoLoad or similar performance testing tools.</span><br></li><li><span>Perform different types of performance testing, including load, stress, endurance, scalability, and volume testing.</span><br></li><li><span>Analyze performance test results and identify bottlenecks related to application, database, API, infrastructure, or network performance.</span><br></li><li><span>Monitor system behavior and key performance indicators during test execution.</span><br></li><li><span>Collaborate with development and technical teams to investigate performance issues and support root-cause analysis.</span><br></li><li><span>Prepare performance test reports and provide clear findings, recommendations, and improvement areas to the client.</span><br></li><li><span>Ensure performance testing is completed within the agreed timelines and project requirements.</span><br></li><li><span>Develop and maintain performance testing plans and support performance validation before production releases.</span><br></li><li><span>Continuously improve performance testing processes, tools, and methodologies.</span><br></li></ul><span><span><u>What You Will Need</u></span></span><br><ul><li><span>Bachelor’s Degree in Computer Science, Software Engineering, or a similar field.</span><br></li><li><span>Minimum of 4 years of experience in software testing, with significant hands-on experience in performance testing.</span><br></li><li><span>Strong hands-on experience with performance testing tools, preferably Tricentis NeoLoad.</span><br></li><li><span>Experience designing and executing load, stress, endurance, scalability, and volume tests.</span><br></li><li><span>Strong understanding of performance testing concepts, workload modelling, test planning, and performance analysis.</span><br></li><li><span>Experience with Web and API performance testing.</span><br></li><li><span>Strong understanding of REST APIs and HTTP protocols.</span><br></li><li><span>Experience analyzing performance test results and identifying application and infrastructure bottlenecks.</span><br></li><li><span>Experience with database performance testing and SQL is preferred.</span><br></li><li><span>Experience with monitoring and performance analysis tools is preferred.</span><br></li><li><span>Ability to understand and analyze complex software requirements and technical specifications.</span><br></li><li><span>Experience working in Agile/Scrum environments.</span><br></li><li><span>Strong analytical, troubleshooting, and problem-solving skills.</span><br></li><li><span>Good communication skills and the ability to present technical findings clearly to clients and stakeholders.</span><br></li><li><span>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</span><br></li></ul><span><u><span>Why Aspire</span></u></span><br><ul><li><span>Be part of a (Remote is here-to-stay) organization</span><br></li><li><span>Work and learn from great minds</span><br></li><li><span>Explore new opportunities to learn and grow every day by attending technical and nontechnical training</span><br></li><li><span>Get market exposure by working with international tech leaders</span><br></li><li><span>Nursery reimbursement benefit</span><br></li><li><span>Attend virtual and onsite international tech conferences</span><br></li><li><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC</span><br></li></ul><br> </div>

<p>The Software Engineer designs, develops, and maintains software solutions that power Wiley Science Solutions' online products, digital platforms, and scientific information services. This role contributes to the delivery of scalable web applications, SaaS offerings, APIs, and cloud-based platforms that serve researchers, scientists, and enterprise customers worldwide. Working within an Agile, cross-functional environment, the Software Engineer collaborates with Product Managers, Architects, UX Designers, QA Engineers, DevOps Engineers, and fellow developers to build reliable, secure, and user-centric solutions. This role is responsible for delivering high-quality software while continuously improving product capabilities, performance, scalability, and customer experience.</p><p>How You Will Make an Impact</p><strong>Software Development &amp; Delivery</strong><ul><li>Develop new features and enhancements for Wiley Science Solutions' online products, including customer-facing web applications, SaaS platforms, and scientific information services.</li><li>Design, build, and maintain modern, scalable, and secure software solutions using industry-standard frameworks, cloud technologies, and engineering best practices.</li><li>Deliver high-quality code that supports business objectives and creates meaningful value for customers.</li></ul><strong>Technical Implementation</strong><ul><li>Build and maintain full-stack applications and backend services using object-oriented design principles, software design patterns, and modern programming languages.</li><li>Develop and integrate RESTful APIs, microservices, cloud-native services, and data platforms that support scalable and resilient digital products.</li><li>Contribute to modernization initiatives by improving existing architectures, optimizing performance, and reducing technical debt.</li></ul><strong>Quality, Reliability &amp; Engineering Excellence</strong><ul><li>Follow engineering best practices including automated testing, peer code reviews, continuous integration, and secure software development standards.</li><li>Support application reliability, scalability, security, and maintainability through robust testing, monitoring, and troubleshooting practices.</li><li>Participate in root cause analysis and resolution of production issues to ensure a stable customer experience.</li></ul><strong>Cross-Functional Collaboration</strong><ul><li>Partner closely with Product Managers, UX Designers, Architects, QA Engineers, DevOps Engineers, and other stakeholders to deliver business value.</li><li>Participate in technical discussions, solution design sessions, and implementation planning activities.</li><li>Work effectively within distributed global teams, balancing independent ownership with collaborative delivery.</li></ul><strong>Agile Participation &amp; Continuous Improvement</strong><ul><li>Actively contribute to Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.</li><li>Provide accurate estimates and communicate risks, dependencies, and technical challenges proactively.</li><li>Support initiatives that improve team effectiveness, engineering excellence, and delivery predictability.</li></ul><strong>Innovation &amp; Growth</strong><ul><li>Continuously expand technical expertise and stay current with emerging technologies, cloud platforms, AI-enabled capabilities, and modern software development practices.</li><li>Apply software architecture and system design principles to solve complex technical challenges.</li><li>Contribute ideas that improve products, platforms, customer experiences, and engineering efficiency.</li></ul><strong>Customer &amp; Business Impact</strong><ul><li>Develop software solutions that enable researchers, scientists, and enterprise customers to efficiently access, analyze, and manage scientific information.</li><li>Help advance Wiley Science Solutions' strategic objectives by improving product usability, scalability, performance, and customer value.</li><li>Foster strong communication and collaboration across engineering and product teams to support business success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.</li><li>Experience developing, testing, and maintaining modern software applications.</li><li>Strong understanding of object-oriented programming principles and software design patterns.</li><li>Experience building web applications, backend services, APIs, or distributed systems.</li><li>Knowledge of software development best practices including code reviews, automated testing, and CI/CD processes.</li><li>Experience working within Agile software development environments.</li><li>Strong analytical and problem-solving skills with the ability to troubleshoot technical issues.</li><li>Effective written and verbal communication skills.</li><li>Demonstrated ability to collaborate within cross-functional and distributed teams.</li><li>Experience with modern web technologies including React, Next.js, TypeScript, JavaScript, HTML, and CSS.</li><li>Experience with backend development technologies such as Java, Spring Boot, REST APIs, and Microservices.</li><li>Experience with cloud platforms and services, including AWS.</li><li>Experience with containers and orchestration technologies such as Docker and Kubernetes.</li><li>Knowledge of CI/CD pipelines and DevOps practices.</li><li>Experience working with relational and NoSQL databases.</li><li>Familiarity with cloud-native application development and scalable SaaS platforms.</li><li>Interest in AI-enabled technologies and modern software engineering innovations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• Monitor integration services, APIs, queues, scheduled interfaces and middleware components.<br> • Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance.<br> • Coordinate incident resolution with application, database, network, security and external integration teams.<br> • Support approved configuration changes, certificates, endpoint updates, deployments and release validation.<br> • Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records.<br> • Support secure API and integration practices, logging, traceability and access controls.<br> • Identify changes that require development or new integration scope and route them through formal approval.<br> • Provide evidence and technical input for root-cause analysis and service reporting.<br> • Minimum 5 years of enterprise integration and middleware support experience.<br> • Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring.<br> • Experience with MuleSoft, Boomi or an equivalent integration/middleware platform.<br> • Practical troubleshooting experience across distributed application environments.<br> • Ability to maintain accurate technical specifications and interface documentation.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for highly skilled Vibecode specialists to join the Tendem project (https://tendem.<br>ai/) and drive specialized data scraping workflows for real-world use cases.<br> Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications.<br> In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.<br> Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirement.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Educational qualifications At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Technical Skills (Essential) Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Additional requirements Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><b>Main Activities and Responsibilities:</b></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li><br></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><b><br></b></p><p><b>Purpose of Role/Summary:</b> The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p>Main Activities and Responsibilities:</p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills &amp; Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking a hands-on Full-Stack Software Engineer to join its Jordan-based pre-launch team and progressively bring the development and technical management of its SaaS platform in-house.</p><p>The successful candidate will initially work closely with VirtuStaff’s third-party technical team to complete a structured handover of the existing codebase, architecture, database, cloud environment, integrations and release processes. The engineer will gradually assume responsibility for resolving software defects, modifying workflows, developing new features, managing integrations, supporting releases and maintaining the platform’s day-to-day technical performance.</p><p>The role also includes supporting and improving VirtuStaff’s AI-enabled features, including candidate screening, profile analysis, candidate-to-role matching and workflow automation. These are practical product-level AI functions rather than advanced artificial-intelligence research. The engineer should be comfortable integrating AI services, managing prompts and structured outputs, troubleshooting AI-related workflows and working with external AI APIs or models.</p><p>The engineer will contribute across VirtuStaff’s candidate, client, HR, attendance, training, CRM and administrative systems while collaborating with the Founders, Operations, HR, Sales, Marketing and external technical partners.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Complete a structured handover from the existing third-party development team.</li><li>Understand and document the platform’s front end, back end, database, architecture, infrastructure and integrations.</li><li>Develop, test and release new platform features.</li><li>Modify existing candidate, client, HR, attendance, training and administrative workflows.</li><li>Diagnose and directly fix front-end, back-end, API, integration and database-related defects.</li><li>Gradually assume responsibility for routine platform development and maintenance.</li><li>Maintain and enhance AI-enabled candidate screening and matching workflows.</li><li>Integrate external AI APIs, language models or approved AI services into the platform.</li><li>Configure and improve prompts, structured outputs, validation rules and AI workflow logic.</li><li>Investigate inaccurate, missing, delayed or inconsistent AI-screening and matching results.</li><li>Work with HR and Management to translate approved candidate-matching rules into technical workflows.</li><li>Monitor AI-service errors, response quality, usage and integration performance.</li><li>Maintain safeguards so AI recommendations do not automatically replace approved human decisions.</li><li>Build and maintain CRM, email, analytics, payment, notification and third-party integrations.</li><li>Review application logs, browser errors, API responses and database records.</li><li>Maintain source code using Git, appropriate branching, version control and release documentation.</li><li>Support cloud environments, deployments, monitoring, backups and technical configuration.</li><li>Conduct UAT, regression testing, code reviews and post-release checks.</li><li>Apply appropriate authentication, permissions, privacy and data-security controls.</li><li>Maintain technical documentation, system diagrams and deployment instructions.</li><li>Coordinate with external developers when additional expertise or capacity is required.</li><li>Recommend improvements to platform security, reliability, performance and scalability.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Three to six years of professional full-stack software-development experience.</li><li>Experience developing and maintaining production web applications.</li><li>Strong front-end and back-end programming capability.</li><li>Experience working with relational databases and SQL.</li><li>Strong API, webhook and third-party integration experience.</li><li>Experience using Git, repositories, branches, pull requests and release processes.</li><li>Strong browser, server, database and integration debugging ability.</li><li>Familiarity with cloud hosting, deployment environments, monitoring and application logs.</li><li>Experience taking over or maintaining an existing codebase developed by another team.</li><li>Understanding of authentication, user roles, permissions, MFA and secure data handling.</li><li>Experience conducting UAT, regression testing and post-release verification.</li><li>Ability to translate business requirements into technical solutions.</li><li>Ability to write clean, maintainable and documented code.</li><li>Strong analytical and problem-solving ability.</li><li>Strong English communication; Arabic is strongly preferred.</li><li>Ability to work full-time from VirtuStaff’s Jordan office.</li></ul><p><br></p><p><b>AI-Related Experience</b></p><p>The candidate should also have at least some experience with:</p><ul><li>Integrating AI or large-language-model APIs into web applications.</li><li>Working with tools or services such as OpenAI, Azure OpenAI, Google AI, AWS AI services or equivalent platforms.</li><li>Sending application data to an AI service and processing structured responses.</li><li>Prompt configuration and prompt-version management.</li><li>JSON-based AI outputs and response validation.</li><li>AI-assisted classification, scoring, matching or recommendation workflows.</li><li>Handling AI errors, timeouts, incomplete responses and inconsistent results.</li><li>Protecting personal or confidential data when working with AI services.</li><li>Combining AI recommendations with human review and business rules.</li></ul><p><br></p><p><b>Preferred but Not Mandatory</b></p><ul><li>Experience with recruitment technology, HR platforms, marketplaces or applicant-tracking systems.</li><li>Experience developing candidate-matching, recommendation or ranking features.</li><li>Familiarity with embeddings, semantic search or vector databases.</li><li>Experience with automated testing, CI/CD and cloud security.</li><li>Basic knowledge of Python for AI-service integrations or data processing.</li><li>Experience with AI monitoring, evaluation or prompt testing.</li></ul><p><br></p></div>

<p>The International Water Management Institute (IWMI) is an international, non-profit research-for-development organization that works with governments, civil society, and the private sector to address water-related challenges in developing countries and scale up sustainable solutions. Headquartered in Colombo, Sri Lanka, IWMI is a CGIAR Research Center with offices in 17 countries and a global network of researchers operating in approximately 56 countries. The Jahez Project seeks a qualified Gender Equality, Disability and Social Inclusion (GEDSI) Expert to provide technical leadership and support for the integration of GEDSI principles across project activities. Working closely with the Project Management Team (PMT), consortium partners, consultants, and key stakeholders, the consultant will help ensure that project interventions are inclusive, equitable, and responsive to the needs of women, youth, persons with disabilities, refugees, and other vulnerable groups, in line with donor requirements and IWMI policies.</p><p>DUTIES &amp; RESPONSIBILITIES:</p><p>Deliverable 1: Inception and GEDSI Action Plan Operationalization Plan Timeline: Within the first 15 working days of the consultancy The consultant will prepare an inception package that includes: A brief assessment of the existing Jahez GEDSI Action Plan and its implementation status; A prioritization matrix identifying high-risk, high-value, and strategically important GEDSI areas and activities requiring technical support; An agreed GEDSI technical support workplan and indicative implementation schedule; Proposed coordination mechanisms with the PMT, MEL team, Regional GEDSI Advisor, consortium partners, and partner GEDSI focal points/consultants; and Identification of priority GEDSI capacity, evidence, and implementation gaps.</p><p>Deliverable 2: Periodic GEDSI Technical Advisory and Quality Assurance Updates Timeline: Quarterly and/or in line with agreed project milestones The consultant will prepare consolidated quarterly technical advisory updates linked to the Jahez quarterly reporting process. These updates will be based on inputs provided to selected priority activities and deliverables and may include: GEDSI-focused reviews of priority project activities and implementation approaches; Technical reviews of selected partner deliverables; Reviews of reports, publications, communication materials, and knowledge products; GEDSI-focused reviews of selected research and assessment methodologies; Technical advice on priority stakeholder engagement activities; Identification of GEDSI-related risks, gaps, and opportunities; and Prioritized recommendations and corrective or adaptive actions. Reviews will focus on priority activities and products identified through the agreed prioritization process rather than all project activities and outputs.</p><p>Deliverable 3: GEDSI Capacity-Building Package Timeline: As agreed in the workplan, with sessions delivered throughout the consultancy period The consultant will deliver up to three structured GEDSI capacity-building sessions , with topics and target audiences agreed upon with the PMT and Regional GEDSI Advisor based on identified needs. Indicative topics may include: GEDSI mainstreaming and implementation of the Jahez GEDSI Action Plan; Inclusive stakeholder engagement and participation; and GEDSI-sensitive monitoring, evaluation, learning (MEL), and reporting. The package will include: Training needs assessment and prioritization; Training agendas, curricula, and learning objectives for Jahez partners; Presentation and training materials; Practical tools, examples, and exercises, where appropriate; Participant attendance records; Participant feedback; and A brief report summarizing key learning outcomes, identified capacity gaps, and recommended follow-up actions. Where appropriate, pre- and post-training assessments may be conducted to measure learning outcomes and identify areas requiring additional support.</p><p>Deliverable 4: GEDSI MEL, Evidence and Reporting Package Timeline: Aligned with quarterly and annual MEL and reporting cycles The consultant will provide targeted technical support to the MEL team and selected implementing partners to strengthen the quality, collection, and documentation of GEDSI-related evidence. This support may include: Reviewing GEDSI indicators and indicator definitions; Advising on sex-, age-, disability-, and other relevant data disaggregation, where appropriate; Reviewing GEDSI-related monitoring tools and reporting approaches; Providing technical inputs to quarterly and annual reports; Identifying evidence gaps and recommending improvements; and Documenting GEDSI results, lessons learned, and evidence of change. The consultant will provide support on an as-needed basis and will not be responsible for routine reporting by consortium partners.</p><p>Deliverable 5: Practical GEDSI Tools and Guidance Package Timeline: By the midpoint of the consultancy, with revisions as required The consultant will develop, adapt, and/or refine practical GEDSI tools and guidance materials based on project needs and existing IWMI, FCDO, and Jahez resources. The toolkit may include: GEDSI activity review checklist; Inclusive workshop and training checklist; Event accessibility checklist; GEDSI-sensitive communication checklist; Partner GEDSI self-assessment tool; GEDSI review template; GEDSI reporting guidance; and Practical guidance notes for project teams and partners. Where possible, priority will be given to adapting and applying existing tools and resources.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in Gender Studies, Social Sciences, International Development, Public Policy, Human Rights, Sociology, Disability Studies, or a related discipline.</li><li>At least 7 to 10 years of professional experience in gender equality, disability inclusion, and social inclusion programming.</li><li>Demonstrated experience integrating GEDSI into climate change adaptation, disaster risk reduction, natural resource management, water, environmental, or resilience programs.</li><li>Proven experience working on FCDO-funded projects or with other major bilateral or multilateral donors.</li><li>Strong understanding of safeguarding, intersectionality, and inclusive development approaches.</li><li>Experience designing and delivering capacity-building initiatives.</li><li>Experience supporting monitoring, evaluation, and learning (MEL) systems with GEDSI-related indicators.</li><li>Excellent analytical, facilitation, communication, and report-writing skills.</li><li>Experience working with government institutions, NGOs, research organizations, and community stakeholders.</li><li>Excellent command of written and spoken English; proficiency in Arabic is highly desirable.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Environment Consultant / Sr. Consultant – Environment / ESDD Advisory Services</strong><br> <br><strong>Location: Jordan</strong><br> <br> <strong>A typical week will include:</strong><ul><li>Delivering Environmental and Social Due Diligence (ESDD) projects, Lenders Technical Advisory – Environment, Operators Engineer – Environment, ESIA compliance reviews.</li><li>Assessment Environmental and Social Impact Assessments (ESIA) and E&amp;S risks in corporate mergers and acquisitions against Lender standards.</li><li>Engagement with Clients and other stakeholders and providing support and guidance on critical E&amp;S aspects.</li><li>Project manage and author large scale environmental projects including (EIA, SEA, CEMP, environmental emergency response strategies, pollution prevention frameworks).</li><li>An excellent understanding of the EIA processes environmental assessment methods and applicable planning legislation.</li><li>Managing the preparation of EIA, ESIA, ESDD and similar studies, including the technical review of specialist chapters</li><li>Working collaboratively with design and planning teams to ensure environmental considerations.</li><li>A detailed understanding of relevant environmental consenting and licensing requirements.</li><li>Manage project financial performance and meeting profit targets.</li><li>Prepare and manage multi-disciplinary tenders and seek opportunities for new work.</li></ul><br> <strong>We would love to hear from you if you have:</strong><ul><li>BSc and MSc degree qualified in a relevant environmental or engineering discipline.</li><li>Membership of a relevant professional body (i.e. IEMA or equivalent) and preferably chartered status.</li><li>Ability to work across multiple disciplines and a flexible mindset to working.</li><li>Experience in providing technical alternatives and solutions to technical clarifications and design solutions to the clients.</li><li>Significant proofing, editing and report collation experience.</li><li>Excellent written English and verbal communication, presentation and organisational skills.</li><li>Experience of working on multiple projects, simultaneously.</li><li>Robust project management, time management and financial management skills.</li><li>Collaborative mindset and outcome driven working method.</li></ul><br>If you find this job matching your skills and If you are interested please drop your CVs on sayali.kothmire@nesfircroft.com&nbsp;or hit the APPLY button.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic Tech Lead to join our innovative team focused on Simulated Enterprise Applications. In this role, you will have the opportunity to drive cutting-edge technology solutions that enhance business processes and improve operational efficiency. As a Tech Lead, you will be at the forefront of our technical strategies, guiding a talented group of developers and engineers to deliver high-quality applications that meet client needs and exceed expectations.</p><p>At our company, we pride ourselves on fostering a collaborative and inclusive culture that encourages continuous learning and professional development. You will work closely with cross-functional teams, including product management and UX design, to create applications that not only solve complex business challenges but also provide a seamless user experience. This position offers a unique chance to shape the future of our technology landscape while advancing your career in a supportive environment.</p><p>As you grow in this role, you will have access to various training programs and mentorship opportunities that will enhance your technical skills and leadership capabilities. We believe in investing in our employees, ensuring they have the tools and knowledge necessary to succeed and progress within the company. If you are passionate about technology and eager to make a significant impact, we invite you to be part of our journey towards innovation and excellence.</p><p><b>Responsibilities:</b></p><ol><li>Lead the design and development of simulated enterprise applications, ensuring they align with business objectives and technical standards, while utilizing agile methodologies for efficient project management.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical specifications, ensuring that all projects meet client expectations and are delivered on time.</li><li>Mentor and guide junior developers, providing them with the necessary support and resources to enhance their skill sets and contribute effectively to the team.</li><li>Conduct regular code reviews to maintain high-quality standards and ensure best practices are followed throughout the development process.</li><li>Implement and manage CI/CD pipelines to streamline deployment processes, reduce time-to-market, and improve application reliability.</li><li>Evaluate and integrate new technologies and tools that can enhance the functionality and performance of our applications, staying ahead of industry trends.</li><li>Collaborate with QA teams to develop comprehensive testing strategies, ensuring all applications are thoroughly tested and meet quality benchmarks before deployment.</li><li>Analyze application performance metrics and user feedback to identify areas for improvement and implement necessary enhancements to optimize user experience.</li><li>Prepare and present technical documentation and project updates to stakeholders, ensuring clear communication of progress and challenges encountered during development.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in software development languages such as Java, C#, or Python, enabling the creation of robust applications.</li><li>Strong understanding of cloud computing technologies, which is essential for deploying scalable enterprise solutions.</li><li>Experience with agile methodologies, facilitating efficient project management and team collaboration.</li><li>Expertise in database management systems, necessary for handling large datasets and ensuring data integrity.</li><li>Familiarity with DevOps practices, enhancing application deployment and operational efficiency.</li><li>Solid problem-solving skills, enabling the identification and resolution of technical challenges effectively.</li><li>Excellent communication abilities, crucial for collaborating with cross-functional teams and stakeholders.</li></ul></div>

<p><br></p><p>TERMS OF REFERENCE Mental Health and Psychosocial Support (MHPSS) is an institutional priority for the UN and for UNICEF. The UNICEF Strategic Plan 2<span style="background-color: yellow;">022-2025</span> identifies MHPSS as a cross-sectoral priority area, building upon existing programming through child protection, education, and health. Globally, conflict, forced displacement, violence, poverty, and other adversities continue to increase MHPSS needs among children, adolescents, caregivers, and communities. While most individuals demonstrate resilience in the face of adversity, many experience significant psychological distress or longer-term mental health conditions following exposure to severe stressors. Mental health challenges can affect functioning across multiple domains, including learning, relationships, caregiving, social participation, and livelihoods. Yet access to quality mental health care remains limited globally due to significant workforce shortages and insufficient integration of MHPSS services across systems and sectors. Expanding access to quality MHPSS therefore requires strengthening the capacity and competency of a diverse workforce across sectors including health, education, and child protection. With appropriate training, supervision, and systems support, professionals and non-specialists can effectively deliver evidence-informed MHPSS interventions and contribute to more accessible and sustainable systems of care.</p><p>The Europe and Central Asia (ECA), Middle East and North Africa (MENA) regional grouping for the multisectoral mental health and psychosocial support (MHPSS) programme under UNICEF s Mental Health Leadership Team (MHLT) engages a large number of Country Offices with diverse needs and contexts. Across ECA, UNICEF is responding to increasing demand from governments and Country Offices for technical support on child and adolescent mental health and psychosocial wellbeing. The extension of the Ukraine emergency continues to generate substantial MHPSS needs among children and families remaining in Ukraine and displaced populations across neighboring countries. Simultaneously, mixed migration flows, evolving regional policy contexts including implementation of the EU Pact on Migration and Asylum, and ongoing humanitarian crises across the region have heightened the need for strengthened MHPSS responses and systems. In addition, political momentum and investment opportunities for child and adolescent mental health have increased substantially, including growing attention from governments, European institutions, and private-sector partners. UNICEF is increasingly requested to provide strategic technical support to strengthen national systems and services. These evolving demands underscore the need for stronger regional coordination, technical assistance, knowledge exchange, and workforce strengthening mechanisms. Leveraging UNICEF's convening role and technical leadership, the Mental Health Leadership Team (MHLT) seeks to support system-level strengthening through multisectoral approaches that modernize MHPSS within health, child protection, education, and social service systems.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Masters Degree in Psychology, Mental Health and Psychosocial Support, Clinical Social Work, Neurosciences and other relevant fields of work.</li><li>Work Experience: Minimum A minimum of 8 years experience in Mental Health and Psychosocial Support for children and families is required.</li><li>Experience providing MHPSS technical support in Europe and Central Asia context is required.</li><li>Language requirement: Fluency in English is required.</li><li>Desirables: Relevant experience in technical MHPSS programme development and implementation within UNICEF is strongly desired.</li><li>Experience in both development and humanitarian emergency contexts is considered a strong advantage.</li><li>Experience supporting the integration of MHPSS across sectors, conducting multisectoral coordination, and facilitating multisectoral initiatives is strongly desired.</li></ul>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul><p><strong>Further Info:</strong></p><ul><li>Working hours are 08:30 17.00 Sunday to Thursday</li><li>The role is in Jordan</li><li>Friendly and fun working environment</li><li>Hybrid working</li><li>Flexitime</li><li>A competitive compensation package which includes great benefits</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Execute the product roadmap by leading the development of new products and services. This includes:</p> <ul> <li>Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.</li> <li>Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.</li> <li>Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.</li> <li>Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.</li> <li>Participating in and supporting the implementation of various product development projects within the department.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Conduct market research, examining new trends and technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands, and penetration strategies.</li> <li>Research and analyze competitors’ products, services, and offers to understand Zain cash’s position related to the business marketing segment.</li> <li>Translate feedback into functional requirements by gathering customer feedback and requirements in the business marketing segment from customer care (operation), sales departments, as well as other external sources, and subsequently utilize customer feedback in improving products and service levels to ensure customer satisfaction.</li> <li>Identify the technical requirements for each current or new product and ensure that product initiatives provide added value to the business.</li> <li>Prepare concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translate the product features to technical terms and communicate them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivery of services.</li> <li>Support UAT and testing process by participating in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launch testing to guarantee product technical functionality, and monitor product performance throughout the product life cycle.</li> <li>Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs, and others.</li> <li>Ensure project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.</li> <li>Provide sales and customer care with support, training, and direction in matters regarding Mobile Money products.</li> <li>Monitor the Key Performance Indicators (KPIs), and develop periodic reports which include KPI results, gap analysis for targets and results, etc.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, finance, marketing, or a related field.</li> <li>4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.</li> <li>Strong understanding of card payment ecosystems, including networks and regulatory requirements.</li> <li>Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.</li> <li>Excellent communication, leadership, and stakeholder management skills.</li> <li>Ability to work collaboratively in a fast-paced and dynamic environment.</li> <li>Professional certifications in Agile and Scrum methodologies are preferred, such as: <br>PMI Agile Certified Practitioner (PMI-ACP) <br>Certified ScrumMaster (CSM) <br>Professional Scrum Master (PSM) <br>Professional Scrum Product Owner (PSPO) </li> </ul> <h4>Preferred Skills</h4> <ul> <li>Market research.</li> <li>User feedback analysis.</li> <li>Requirements gathering.</li> <li>Feature prioritization.</li> <li>Product roadmap understanding.</li> <li>Testing and feedback.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Ownership mentality.</li> </ul></p><p></p>

<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p><p>Responsibilities:</p><p><strong>Quality Assurance &amp; Testing</strong></p><ul><li>Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.</li><li>Validate business requirements against implemented features and acceptance criteria.</li><li>Test multi-tenant scenarios, role-based access, and permission logic.</li><li>Validate integrations with external systems (e.g., payment gateways).</li><li>Perform data validation testing on SQL Server to ensure data accuracy and integrity.</li><li>Identify, log, and track defects using Jira / Azure DevOps.</li><li>Verify bug fixes and prevent regressions.</li><li>Support User Acceptance Testing (UAT) and pre-production validation.</li></ul><p><strong>Release &amp; Environment Validation</strong></p><ul><li>Validate deployment readiness for QA, UAT, and Production environments.</li><li>Perform post-deployment verification and smoke testing.</li><li>Support hotfix validation and emergency releases.</li><li>Coordinate with DevOps and Development teams to ensure environment stability.</li></ul><p><strong>Test Documentation &amp; Standards</strong></p><ul><li>Create and maintain: test plans, test cases, test scenarios, and regression suites</li><li>Define and improve QA processes and testing standards.</li><li>Ensure repeatable, auditable testing practices aligned with SDLC.</li></ul><p><strong>Application &amp; Technical Documentation</strong></p><ul><li>Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.</li><li>Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations</li><li>Ensure documentation is structured, accessible, and version controlled.</li><li>Work closely with developers to capture technical knowledge accurately.</li></ul><p><strong>Knowledge Management &amp; Transition</strong></p><ul><li>Lead documentation activities during vendor transition and knowledge transfer.</li><li>Ensure critical system knowledge is captured and not retained by individuals.</li><li>Support onboarding of new team members using documented materials.</li><li>Actively reduce single-point-of-failure risks.</li></ul><p><strong>SDLC &amp; Process Compliance</strong></p><ul><li>Ensure QA activities are embedded in the SDLC.</li><li>Validate that acceptance criteria are met before release approval.</li><li>Support sprint planning by estimating QA effort.</li><li>Participate in retrospectives to improve quality processes.</li></ul><p><strong>Tools &amp; Automation (Progressive)</strong></p><ul><li>Support test automation initiatives where applicable.</li><li>Collaborate with DevOps on CI/CD quality gates.</li><li>Identify opportunities to improve testing efficiency and coverage.</li></ul><p><strong>Collaboration &amp; Communication</strong></p><ul><li>Work closely with development team lead, developers, and technical delivery lead, DevOps &amp; Infra teams.</li><li>Provide clear quality status and risk visibility.</li><li>Escalate quality risks early.</li></ul><p><strong>Job Relations:</strong></p><p>Reports to IT Manager. Works closely with Development, DevOps, Infra, and Product teams. Coordinates with business stakeholders during UAT.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, or a related field.</p><p>3-6 years of experience in QA or software testing, and documentation</p><p>Strong understanding of SDLC and testing methodologies.</p><p>Experience testing: Web applications, APIs, and SQL-based systems</p><p>Strong documentation and communication skills.</p><p>Detail-oriented with strong analytical skills.</p><p><strong>Competencies:</strong></p><ul><li>Experience with enterprise or multi-tenant systems.</li><li>Experience documenting legacy systems.</li><li>Exposure to ASP.NET Zero / abp.io.</li><li>Experience working with distributed teams.</li><li>Familiarity with basic test automation concepts.</li></ul><p><strong>Skills &amp; Languages:</strong></p><ul><li>Proficiency with Agile tools (e.g., Jira)</li><li>Understanding of software development life cycle and agile methodologies.</li><li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)</li><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>